Travel clerk vs airline station agent

Differences between travel clerk and airline station agent duties and responsibilities

Travel clerk example responsibilities.

• Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
• Serve as a point-of-contact for all travel customer relation issues and DTS trouble-shooting issues while providing outstanding customer service.
• Interpret permanent change of station (PCS) authorizations/orders and provides travel base on approve authorizations.
• Process and verify itemize receipts, taxes, calculations, and signatures for compliance with DoD regulations.
• Assist in the management and support of DTS at the organizational level and ensure all financial information are current and accurate.
• Determine eligibility of veterans for beneficiary travel reimbursement.
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Airline station agent example responsibilities.

• Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
• Assist TSA with monitoring safety precautions of passengers.
• Develop training programs and train travel agents on AMADEUS airline reservation system.
• Train employees on FAA regulations, security and all polies and procedures of the airline.
• Head of training for aircraft de-icing, equipment fueling, hazardous materials, fire and safety and runway chemical spills.
• Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.
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