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  • Travel PTA

    American Traveler 3.5company rating

    Travel service consultant job in Tucson Estates, AZ

    American Traveler is seeking a Physical Therapy Assistant with at least 1 year of recent experience for a day shift assignment in a physical therapy setting. Job Details • Work in a physical therapy department providing patient care during scheduled day shifts, • Shift is from 08:00 to 16:30, • 13-week contract assignment, • Remote 4 unit focused on physical therapy services, Job Requirements • Current active PTA license required if applicable, • Minimum 1 year of recent experience in physical therapy assisting, • No gaps in work history of 90 days or more within the past 12 months, • All certifications must be valid through the first 30 days of assignment, • Driver's license required, • Only candidates living outside a 50-mile radius will be considered, Additional Information • Travelers who have been employed as permanent staff at any CHS facility within the past 2 years are not eligible, • Requested time off must be less than one week, • Returning employees must comply with the facility's employment rules,
    $68k-109k yearly est. 2d ago
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  • Family Service Consultant

    Boys Town 4.1company rating

    Travel service consultant job in Las Vegas, NV

    Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support. MAJOR RESPONSIBILITIES & DUTIES: Provides intervention services for IHFS. * Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary. * Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable. * Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families. * Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans. * May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required. * Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed. * Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors. * Promotes family self-determination by assisting family in identifying and accessing community services and resources. * Educates families on the needs of good physical health, quality medical attention and preventive health care. * Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals. * Promotes culture of professionalism through role modeling and respect. * Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized. Completes administrative functions for IHFS. * Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program. * Reports any critical incidents involving family members or staff according to standard reporting guidelines. * Prepares proper documentation and service plans in a timely manner as defined by the program. * Implements feedback from supervisor. * Ensures compliance with all contractual, regulatory, program, and accrediting body standards. * Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training. * May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: * Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs. * Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services. * Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies. * Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services. * Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. * Computer skills in Microsoft Office. * Knowledge of Boys Town model and fidelity of care. Provides safe and effective services Adheres to policies related to safety and boundaries with service recipients. Attends safety and abuse risk management training as assigned. Adheres to procedures related to managing high-risk activities and supervising service recipients. Reports suspicious or inappropriate behaviors and policy violations. Follows mandated abuse reporting requirements. REQUIRED QUALIFICATIONS: * Bachelor's degree in Human Services or related field OR in Iowa: Associate of Arts degree in Human Services or related field plus 4 years of experience working with children and families can be substituted OR in Nebraska: A Bachelor's degree is preferred, but candidate meeting the requirements identified in the contract may be considered. Louisiana: Master's degree required. * Minimum 1 year of experience including working with children and families required. * Possess a valid driver's license with a good driving record required. * Pass an annual Motor Vehicle Registration (MVR) check required. * Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. * Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. * Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required. * Based on business need, some areas may require bilingual skills required. * May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may be asked to conduct facilitated meetings at designated locations as assigned. * Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements required. PREFERRED QUALIFICATIONS: * Experience working with children and families in community-based programs or Boys Town Programs preferred. Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $23k-30k yearly est. 3d ago
  • Travel Consultant - Travel & Lifestyle Services - Phoenix, AZ

    American Express 4.8company rating

    Travel service consultant job in Phoenix, AZ

    Salary Range\: $20.00 to $33.05 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here's your chance to become a highly skilled Travel Consultant. Here's just some of what you could be doing every day. How will you make an impact in this role? Deliver world-class customer service in an in-bound, high-volume travel call servicing environment Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements Understand our customer needs through consultation to deliver innovative and extraordinary interactions Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements Communicate new and existing product offerings and value propositions relevant to the Card Member Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand Minimum Qualifications 1 year experience in tourism, travel, or cruise and tours High-end customer service or sales roles experience Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week Additional Requirements: This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week Flexibility to work anytime between 5\:00am-2\:00am including weekends Location\: 18850 N 56th Street, Phoenix, AZ 85054
    $20-33.1 hourly Auto-Apply 6d ago
  • Traveler Services Greeter (LAS)

    Air General Incorporated 3.6company rating

    Travel service consultant job in Las Vegas, NV

    Job Description Air General, a third-generation, family-owned, national cargo handling company and passenger services provider, is looking for professional Travel Services Greeters at the Las Vegas Harry Reid International Airport location. Greeters act as a ground host/hostess or concierge and is assigned to provide assistance of a specialized nature to specific individuals or groups of travelers. Strong applicants will have prior experience with airlines or travel agencies, superior problem-solving capabilities and be detail-oriented. Since 1961 Air General has gone above and beyond to maintain long-lasting relationships with our employees and our clients. If you enjoy meeting people from various backgrounds in a busy airport environment, while guiding them through the airport formalities, contact Air General for an interview. Job Responsibilities: Create a positive experience to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Check in the client using appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with varying Airlines by communicating appropriate information about their trips and belongings Collaborate with the internal Coordinator team to ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner May work with the Baggage Service Office to track the location of baggage and handle passenger questions Requirements: High school diploma or GED required - college degree preferred or equivalent industry experience Must be able to obtain a valid airport SIDA badge. Must be at least 18 years of age. Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs. Must be able to clearly understand and communicate in English when performing essential job functions. Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens. Be available to work varied shifts, including nights, weekends, and holidays. Benefits Offered: 401(k) Retirement Plan and Roth after 6 months, company match after 1 year Earned Wage Access - offered through Tapcheck Employee Assistance Program (EAP) Other: Variable hours and event-based ( $85.00 per 3 hr. event) Number of assignments may vary from week to week Air General is a US based nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General provides quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about the Air General family, please visit the link below and explore our videos! Our Story - Air General | Cargo Handling
    $47k-66k yearly est. 17d ago
  • Physics and Astronomy Travel Specialist (part-time 17.5 hours/week)

    Brigham Young University 4.1company rating

    Travel service consultant job in Provo, UT

    Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Physics and Astronomy Travel Specialist (part-time 17.5 hours/week) The Department of Physics & Astronomy at BYU is seeking a detail-oriented and proactive Part-Time Travel Specialist to support the travel needs and coordinate logistics for our faculty, staff, and students. This role is essential in coordinating domestic and international travel for faculty, staff, and students attending conferences, conducting research, and participating in academic collaborations while ensuring smooth and policy-compliant travel arrangements. Be part of a dynamic academic environment that supports groundbreaking research and global academic engagement. This is an excellent opportunity for someone who enjoys logistics, problem-solving, and working in an academic setting. **How to Apply** Please upload your resume and a brief cover letter highlighting your relevant experience and interest in the position. . What you'll do in this position: Coordinate and facilitate booking of domestic and international travel, including flights, accommodations, ground transportation, and conference registrations in compliance with university policies and grant requirements. Prepare and submit travel spend authorizations and expense reports in accordance with university and grant policies with appropriate documentation. Liaise with faculty, staff, and students to understand travel needs and provide tailored support. Stay current on university travel policies, visa requirements, and international travel protocols and advisories. Ensure cost-effective planning to stay within approved travel budgets. Maintain accurate travel records and assist with post-travel reporting and audits. What qualifies you for this role: Required A firm commitment to the mission of BYU Minimum of 1 year of experience in travel planning, administrative support, or related field Excellent organizational skills and attention to detail, with the ability to maintain confidentiality of personal data Strong written and verbal communication skills Willingness to provide excellent customer service and effectively troubleshoot travel complications and changes Ability to manage multiple priorities and meet deadlines in a fast-paced environment Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Preferred Associate's degree or equivalent experience in business administration, travel coordination, or a related field Familiarity with university or research institution travel policies Experience working with faculty, students, and grant-funded travel Previous use of travel booking platforms and expense management systems (e.g., Deem, Workday) What we offer in return: This position comes with fantastic benefits, including: Employee assistance program, available to the employee and all members of their household Access to the library Free on-campus parking Free UTA pass Discounts at the BYU Store and for many events at BYU Pay Grade: 48 Typical Starting Pay: $20.25 to $26.50 an hour Required Documents: All Staff positions require a resume. Refer to the Job Posting for any additional required documents. Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend. Brigham Young University is an equal opportunity employer, including disability and protected veteran status. Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
    $20.3-26.5 hourly Auto-Apply 2d ago
  • Sales & Service Consultant, Phoenix

    A1 Garage Door Service

    Travel service consultant job in Phoenix, AZ

    A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
    $90k-150k yearly Auto-Apply 60d+ ago
  • Travel Booking Specialist

    Live The Dash Travel

    Travel service consultant job in Tucson, AZ

    We are seeking a detail-oriented and customer-focused Travel Booking Specialist to join our remote travel team. In this role, you will be responsible for managing travel reservations and ensuring every booking is seamless and accurate. If you enjoy working behind the scenes to create flawless travel experiences and love the travel industry, this is an excellent opportunity to work remotely and grow your career. Key Responsibilities: Reservation Management: Handle bookings for flights, hotels, car rentals, cruises, tours, and other travel components using various booking platforms. Client Assistance: Support clients throughout the booking process by answering questions, confirming details, and making adjustments as needed. Problem Resolution: Address booking issues, cancellations, or changes promptly to minimize client inconvenience. Documentation: Maintain accurate records of all reservations, payments, and client communications. Supplier Coordination: Liaise with travel suppliers and vendors to confirm bookings, resolve discrepancies, and secure the best options for clients. Quality Control: Ensure all travel itineraries are complete, accurate, and comply with client preferences and policies. Stay Updated: Keep current on booking systems, travel regulations, and supplier offerings. Qualifications: Previous experience in travel booking, customer service, or related fields is preferred but not required. Strong attention to detail and organizational skills. Excellent communication abilities. Comfortable working independently in a remote environment. Proficient with computers and quick to learn booking systems. Passion for travel and providing excellent client support. Bilingual skills are a plus but not required. Perks & Benefits: Fully remote work with flexible scheduling options. Access to travel industry discounts and training. Supportive team culture with mentorship and growth potential.
    $41k-65k yearly est. 60d+ ago
  • Exciting Travel Sales Role All Expenses Paid Perks

    Ochs Enterprises

    Travel service consultant job in Saint George, UT

    Benefits: Paid Travel Flexible schedule Training & development YOUR DREAM JOB IS FINALLY HERE Flexible schedule Paid flights, car, hotel + food around the U.S. Unlimited earning potential Team Atmosphere 18% commission You will be attending tradeshows and at these events, people walk up to the booth and you tell them for a few minutes about our unique high-ticket fitness equipment. They feel the product that immediately gets rid of back pain and help circulation. There are numerous benefits of the product and over 20,000 studies. You must be good at closing the deal on the spot. The shows are generally Friday Saturday Sunday. Usually, our team works with 2 to 3 other sales reps. There is also room for leadership positions making 4% overrides if you are comfortable leading. Our top rep in July made $25,000. Compensation: $60,000.00 - $250,000.00 per year RATED #1 RESULT-BASED MACHINE High-performance machine for personal use or health & fitness facilities. Easy to use in homes, clinics, studios, rehab centers & gyms. This game-changing device has been rated the #1 Commercial Machine for value, investment, and performance. Vibration plate technology harnesses powerful vibrations to trigger one hundred muscle contractions per minute. This stimulates muscles to increase caloric burn rapidly while prompting blood circulation. Adequate blood flow enables muscle recovery substantially, making the VibraTec an excellent ally for overall physical health.
    $30k-60k yearly est. Auto-Apply 60d+ ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Travel service consultant job in Las Vegas, NV

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 60d+ ago
  • Travel Demand Forecasting Specialist

    Fehr & Peers 4.2company rating

    Travel service consultant job in Salt Lake City, UT

    Job DescriptionJoin Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities Manage projects overseeing staff, deliverables, budget, and schedule Develop high-quality staff and client relationships Mentor and develop forecasting staff through projects and trainings Analyze and solve complex transportation planning or engineering problems dealing with all travel modes Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project Participate in travel forecasting research through our Forecasting discipline group Prepare papers and presentations for technical conferences Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities Qualifications 3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC) Master's or bachelor's degree in transportation, civil engineering, or related major Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills Ability to delegate work, manage small teams and oversee budgets Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques Experience with big data for transportation analysis (Replica and StreetLight preferred) Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas Ability to translate the results of complex analysis to clients in appealing and intuitive ways Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS Placement within the stated pay range will be determined based upon education, experience, and qualifications.Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more. Full information about the benefits we offer can be found by visiting our careers page. EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $44k-59k yearly est. 19d ago
  • Online Travel Specialist

    HB Travels

    Travel service consultant job in Salt Lake City, UT

    Do you have a passion for exploring the world and helping others create unforgettable journeys? Were looking for motivated, travel-loving individuals to join our team as Online Travel Specialists. This remote role lets you work from anywhere while providing personalized travel planning and exceptional client service. What You'll Do Plan Dream Vacations- Design custom itineraries including flights, hotels, cruises, and excursions Deliver Outstanding Service- Guide clients through every step of the planning process and ensure a seamless travel experience Stay Current- Keep up with travel trends, destination updates, and promotions to offer expert recommendations Manage Bookings- ️ Secure reservations and handle logistics with accuracy and care Problem-Solve ️- Provide proactive solutions to travel challenges before or during trips What You Bring Passion for travel and helping others discover the world Strong communication and people skills Attention to detail and excellent organizational abilities Self-motivation and the ability to work independently in a remote environment Sales or customer service experience is a plus (not required) Reliable internet, computer or smartphone, and a home workspace Must be 18+ What We Offer Full training and continuous support, no prior experience needed Flexible hours, part-time or full-time, you set your schedule Exclusive travel discounts and perks Collaborative, supportive remote team environment Unlimited earning potential 🪪 IATA cards available for qualified agents Start Your Journey Today! Turn your love for travel into a rewarding career as an Online Travel Specialist. Schedule your info session this week spots are limited!
    $31k-48k yearly est. 60d+ ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Travel service consultant job in Phoenix, AZ

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $28k-46k yearly est. 16d ago
  • Member Service Consultant - Part Time

    Rize Beyond Banking

    Travel service consultant job in Henderson, NV

    Join Our Team as a Member Service Consultant! About the Role Are you passionate about delivering exceptional service and building strong relationships with customers? We are seeking a dynamic and motivated individual to join our team as a Member Service Consultant at our new Henderson Branch. The Member Service Consultant is responsible for delivering exceptional service in person or via video to both members and the team. Performs a broad variety of member service functions including managing lobby traffic, opening, and servicing consumer and business accounts, interviewing, counseling, and cross-selling credit union products and services to deepen member relationship. The MSC is responsible for managing workload and taking action to achieve assigned sales and service goals. The MSC may work independently with additional duties such as opening and closing of the branch. Bilingual in Spanish and English preferred Schedule: 27-28 hours a week, Availability Monday-Friday 11:00 AM-5:15 PM and Saturdays as needed Key Responsibilities Responsible for opening and servicing consumer accounts, interviewing, counseling, and cross-selling credit union products and services to deepen member relationship. Performs account maintenance (such as address changes, disputes, replacement check and card orders, IRA maintenance, deposits, and payment processing) primarily by using the member facing remote delivery option whenever possible. Educates members on how future servicing needs may be facilitated digitally. Makes decisions on fee reversals, courtesy credit (service recovery) and provisional credit within assigned authority limit. Contacts prospective and current members via phone and/or email to offer information on products and services to obtain additional business. Manages lobby traffic. Engage with members by welcoming them with a warm friendly smile, pleasant demeanor, using their name, whenever possible and thanking them for their business. Enthusiastically greets and interacts with members to proactively identify and address their service or sales needs. Acts as member advocate resolving account service issues, connecting with experts as needed, and responding to member inquiries promptly and effectively throughout resolution. Has deep working knowledge of all products and services offered by the credit union. Exhibits strong sales and service skills, presenting relevant and beneficial products and services. Proactively educates members on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Takes action to meet assigned standards. Connects members to appropriate internal (i.e., video kiosk) or external partners (i.e., insurance and wealth management services) as necessary. Participates in branch development activities in coordination with branch management, community development and business development as needed. Answers questions and refers issues requiring second level support to appropriate personnel. Ensures members understand next steps, follows up as required and matters are resolved to the members satisfaction. Uses sound judgement and executes financial transactions in accordance with credit union policies and procedures while maintaining an acceptable record in daily balancing. Completes other duties as assigned including assisting with coverage needs at other locations or departments as necessary (Member Care Center, Account Services, or other back-office departments) Qualifications To perform this job successfully, an individual must possess strong multi-tasking, customer service and communication skills. individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED) Minimum one year of sales or retail experience in fast-paced, customer service environment Computer Skills To perform this job successfully, an individual should have proficient skills navigating a PC and internet browser. The individual must have a working knowledge of Microsoft 365 products (Outlook, TEAMS, Word, Excel). The individual must have a working knowledge of smart phone and using APPs. Interpersonal Skills Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding routine matters for the purposes of giving and obtaining information or instructions, updating, or referring. Other Skills and Abilities Must possess strong written and oral communication skills and possess the ability to work independently to manage and follow-up on assigned tasks. Ability to multi-task, anticipate members' needs and creatively recommend solutions to provide a positive outcome. Must be punctual and have reliable attendance - ability to use time effectively. ADA Requirements PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires regular movement throughout the workday, including sitting, standing, and walking to perform branch service functions. Must be able to occasionally lift and carry up to 5 lbs. Must be able to operate routine office equipment. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, as needed. Must be able to work extended hours whenever required or requested by management. Must maintain regular, reliable, and timely attendance. WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. If you're ready to make a meaningful impact and grow your career with a forward-thinking organization, apply today! Rize Credit Union is an equal opportunity employer.
    $35k-72k yearly est. 60d+ ago
  • Service Consultant

    Emerald Blue/Omni Workspace

    Travel service consultant job in Phoenix, AZ

    Full-time Description Compensation & Benefits Industry-leading compensation structure: $60,000-$65,000 base + commission Comprehensive benefits: Medical, Dental, Vision, Supplemental Insurance. PTO, Paid Holidays, and Sick Time. 401(k) plan with company match. Growth opportunities within a rapidly scaling organization Why Join Emerald Blue? Work alongside industry veterans who understand the nuances of commercial furniture, real estate cycles, and client expectations. Represent services that complement the product lifecycle-opening new doors for revenue and long-term client relationships. Enjoy a collaborative, performance-driven culture with uncapped earnings and strong support from operations and leadership Description: Are you already thriving in the commercial furniture or contract interiors space and ready to expand your impact beyond product sales? Emerald Blue is looking for a driven and relationship-focused Service Consultant to join our Phoenix team. This is a strategic growth role for someone who understands the full lifecycle of commercial environments-from installation to decommissioning-and wants to be part of a forward-thinking company that supports dynamic workspaces across industries. In this role, you'll leverage your knowledge of commercial spaces to sell a robust suite of facilities services: commercial moving, new furniture installation, MAC (move/add/change), FF&E for hospitality, decommissioning, storage, asset management, and technology services. You'll act as a trusted advisor to workplace leaders, A&D firms, facility managers, and project teams-helping them achieve seamless transitions and optimized environments. Key Responsibilities Cultivate and manage relationships with clients in the commercial interiors space, including corporate, healthcare, hospitality, and education sectors. Conduct strategic needs assessments and offer customized service solutions. Collaborate with furniture dealers, facility teams, and project managers to identify opportunities to integrate Emerald Blue services. Develop and present estimates, proposals, and service agreements. Coordinate with internal teams to ensure smooth project execution and client satisfaction. Track activity, pipeline, and KPIs using CRM and reporting tools. Monitor competitor offerings and market trends to uncover new business opportunities. Requirements What We're Looking For: Familiarity with the general marketplace Wisconsin. Highly motivated and target-driven with a proven track record in sales. Excellent prospecting, selling, communication, and negotiation skills. Strong prioritization, time management, and organizational skills. Ability to create and deliver presentations tailored to the needs of the audience. Knowledge of Microsoft Office Suite Qualifications Minimum of 3 years of experience in the commercial furniture, B2B services, or facilities management sectors. Proven ability to build lasting client relationships and close complex, service-driven sales. Excellent communication, presentation, and negotiation skills. Strong understanding of sales cycles within real estate, relocation, or workplace services. Familiarity with the Seattle-area business landscape is a strong plus. Proficiency in Microsoft Office Suite and CRM platforms. Why Choose Emerald Blue? If you're ready to take on a rewarding role in a dynamic environment, we want to hear from you! Join us in shaping spaces that inspire and elevate the customer experience. Apply today and start your journey with Emerald Blue! Employees are responsible, as a condition of hire and continued employment, for following all prescribed safety rules and procedures to prevent workplace injuries. All employees are expected to cooperate in every aspect of the company's safety program and follow safe work practices. Emerald Blue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Emerald Blue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Employment is contingent on passing a pre-employment drug test and background check. Salary Description $60,000-$65,000 base + commission
    $60k-65k yearly 60d+ ago
  • Member Service Consultant

    Credit Union West 3.6company rating

    Travel service consultant job in Peoria, AZ

    Credit Union West has been named a ‘Top Company to Work for in Arizona' for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: Full-time employees receive 100% paid health, dental & vision insurance Earn incentives up to 15%, depending on position 401K plan with employer matching funds up to 5% Profit Sharing Tuition reimbursement Gym membership reimbursement Paid time off for holidays, vacation, and sick days Credit Union West membership and discounts Be part of our award-winning team! POSITION SUMMARY Enhances the quality of life for our members by embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports teller operations, new accounts, account maintenance and consumer loan applications and funding. All duties will primarily be performed at the individuals home branch. However, they must also be prepared to provide onsite support to other branch locations as needed. ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Teller Activities - Efficiently and accurately processes transactions in a friendly manner. Observe context and conversational cues and clues to identify product and service solutions to needs that are presented or emerging. Maintains proper security controls and uses sound judgment to place check holds. Asks questions and maintains knowledge regarding elder abuse and other scams to prevent frontline financial fraud. Responsible for individual cash drawer balancing and assisting with daily branch balancing activities. Encourages members to adopt digital services. • New Account and Member Maintenance - Opens, maintains and closes a wide variety of membership accounts including but not limited to savings, checking, certificate, and retirement accounts. Provides proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Establishes member relationships by ensuring responsiveness and regular follow up and encourages member adoption of digital services. • Sales and Service - Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, and auto. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed. • Performs other duties as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION: A high school diploma or G.E.D. EXPERIENCE: A minimum of 0-1 year of customer service experience, preferably in a financial institution. Ability to work shifts between the hours of Monday - Saturday 8am to 6pm. Bilingual preferred. SKILLS & COMPETENCIES • Live the mission, vision, and core values of the credit union. • Thorough knowledge and understanding of organization's Employee Handbook. • Able to communicate effectively and tactfully with employees and members both orally and in writing. • Demonstrate critical thinking and being self-reliant to better analyze and solve problems. • Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees. • Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom). • Thorough knowledge and understanding of organization's Employee Handbook and policies. • Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
    $29k-47k yearly est. Auto-Apply 8d ago
  • Travel Consultant - Travel & Lifestyle Services - Phoenix, AZ

    American Express 4.8company rating

    Travel service consultant job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here's your chance to become a highly skilled Travel Consultant. Here's just some of what you could be doing every day. How will you make an impact in this role? * Deliver world-class customer service in an in-bound, high-volume travel call servicing environment * Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements * Understand our customer needs through consultation to deliver innovative and extraordinary interactions * Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements * Communicate new and existing product offerings and value propositions relevant to the Card Member * Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First approach, delivering excellent service and outcomes that are core to the American Express brand Minimum Qualifications * 1 year experience in tourism, travel, or cruise and tours * High-end customer service or sales roles experience * Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment * Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide * Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism * Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style * Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices * Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals * You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week Additional Requirements: * This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week * Flexibility to work anytime between 5:00am-2:00am including weekends * Location: 18850 N 56th Street, Phoenix, AZ 85054 Salary Range: $20.00 to $33.05 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
    $20-33.1 hourly 8d ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Travel service consultant job in Phoenix, AZ

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 60d+ ago
  • Travel Demand Forecasting Specialist

    Fehr & Peers 4.2company rating

    Travel service consultant job in Salt Lake City, UT

    Join Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities Manage projects overseeing staff, deliverables, budget, and schedule Develop high-quality staff and client relationships Mentor and develop forecasting staff through projects and trainings Analyze and solve complex transportation planning or engineering problems dealing with all travel modes Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project Participate in travel forecasting research through our Forecasting discipline group Prepare papers and presentations for technical conferences Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities Qualifications 3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC) Master's or bachelor's degree in transportation, civil engineering, or related major Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills Ability to delegate work, manage small teams and oversee budgets Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques Experience with big data for transportation analysis (Replica and StreetLight preferred) Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas Ability to translate the results of complex analysis to clients in appealing and intuitive ways Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more. Full information about the benefits we offer can be found by visiting our careers page. EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources.
    $44k-59k yearly est. Auto-Apply 49d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Travel service consultant job in Las Vegas, NV

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $22k-35k yearly est. 22d ago
  • Member Service Consultant

    Credit Union West 3.6company rating

    Travel service consultant job in Ajo, AZ

    Credit Union West has been named a 'Top Company to Work for in Arizona' for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: * Full-time employees receive 100% paid health, dental & vision insurance * Earn incentives up to 15%, depending on position * 401K plan with employer matching funds up to 5% * Profit Sharing * Tuition reimbursement * Gym membership reimbursement * Paid time off for holidays, vacation, and sick days * Credit Union West membership and discounts Be part of our award-winning team! POSITION SUMMARY Enhances the quality of life for our members by embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports teller operations, new accounts, account maintenance and consumer loan applications and funding. All duties will primarily be performed at the individuals home branch. However, they must also be prepared to provide onsite support to other branch locations as needed. ESSENTIAL FUNCTIONS & RESPONSIBILITIES * Teller Activities - Efficiently and accurately processes transactions in a friendly manner. Observe context and conversational cues and clues to identify product and service solutions to needs that are presented or emerging. Maintains proper security controls and uses sound judgment to place check holds. Asks questions and maintains knowledge regarding elder abuse and other scams to prevent frontline financial fraud. Responsible for individual cash drawer balancing and assisting with daily branch balancing activities. Encourages members to adopt digital services. * New Account and Member Maintenance - Opens, maintains and closes a wide variety of membership accounts including but not limited to savings, checking, certificate, and retirement accounts. Provides proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Establishes member relationships by ensuring responsiveness and regular follow up and encourages member adoption of digital services. • Sales and Service - Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, and auto. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed. * Performs other duties as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION: A high school diploma or G.E.D. EXPERIENCE: A minimum of 0-1 year of customer service experience, preferably in a financial institution. Ability to work shifts between the hours of Monday - Saturday 8am to 6pm. Bilingual preferred. SKILLS & COMPETENCIES * Live the mission, vision, and core values of the credit union. * Thorough knowledge and understanding of organization's Employee Handbook. * Able to communicate effectively and tactfully with employees and members both orally and in writing. * Demonstrate critical thinking and being self-reliant to better analyze and solve problems. * Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees. * Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom). * Thorough knowledge and understanding of organization's Employee Handbook and policies. * Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
    $28k-46k yearly est. 9d ago

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