Hotel General Manager
Turnberry Associates job in Nashville, TN
About the Job Experience refined luxury at JW Marriott Nashville, the city's only JW Marriott and a standout destination in Music City. Located in the heart of downtown, our hotel offers breathtaking skyline views from every room and effortless access to the city's top attractions, including Lower Broadway and the Gulch.
Elevated dining awaits on the 34th floor at Bourbon Steak by Michelin-starred Chef Michael Mina-recognized as one of the top 10 fine dining restaurants in the country. Guests enjoy panoramic views, an award-winning wine program, and deeply satisfying cuisine.
JW Marriott Nashville also features:
* Downtown's largest and newly renovated year-round rooftop pool deck
* Mediterranean-inspired poolside bar and grill
* A full-service spa and 24-hour fitness center with Peloton bikes
* Artisan café and bakery
* Multiple artfully designed cocktail lounges
At JW Marriott Nashville, hospitality is elevated to an immersive, tailored experience. Every guest interaction is crafted by passionate team members who bring authenticity and excellence to everything they do.
To learn more, visit: marriott.com/BNAJW
As the General Manager, you are the strategic leader responsible for all facets of hotel operations-from financial performance and guest satisfaction to team leadership and brand alignment. You will champion JW Marriott's brand standards while driving performance, maximizing profitability, and fostering a culture of excellence and collaboration.
This is a high-impact, visible role for a results-oriented and forward-thinking leader who thrives in a luxury, service-driven environment.
What You Do:
(Duties/Responsibilities)
Strategic and Financial Leadership
* Lead the development and execution of annual business plans, budgets, and forecasts
* Continuously monitor and improve financial performance, occupancy, RevPAR, ADR, and F&B revenue
* Identify opportunities for growth, efficiency, and innovation across departments
* Ensure financial targets and ROI are achieved for both ownership and Marriott International
Operational Excellence
* Oversee day-to-day hotel operations across all departments, ensuring a seamless guest experience
* Conduct regular property walkthroughs to ensure adherence to brand and quality standards
* Monitor operational KPIs, cost controls, cleanliness, and service delivery
* Drive continuous improvement in service and guest satisfaction
Team and Culture Leadership
* Lead, inspire, and develop a high-performing executive and management team
* Foster a positive, inclusive, and high-accountability work culture
* Provide mentorship, coaching, and performance feedback
* Ensure alignment with Turnberry Hospitality and Marriott's core values
Sales, Marketing, and Guest Engagement
* Actively engage in the sales process, client relationship-building, and community involvement
* Collaborate with sales and marketing teams to position the hotel competitively in the market
* Represent the hotel at industry events, media engagements, and owner meetings
* Champion a guest-first philosophy and drive improvement in guest satisfaction scores
Talent Management and Human Resources
* Partner with Human Resources on recruiting, onboarding, training, and development
* Oversee performance management processes, including goal setting, reviews, and succession planning
* Resolve associate relations issues in compliance with company policies and values
* Create a workplace that attracts, retains, and develops top talent
What You Bring to the Table:
(Requirements)
* Four-year degree in Hospitality Management or a related business or management field
* Proven experience as a General Manager, preferably within large-scale convention hotels and luxury properties
* Prior experience with JW Marriott or other Marriott luxury brands highly preferred
* Operational and Industry Knowledge
* Comprehensive understanding of hotel operations, including:
* Marketing strategy and sales planning
* Security and safety protocols
* Human resources, labor relations, and team leadership
* Business planning, financial reporting, and budget forecasting
* Quality assurance, property maintenance, and long-term operational planning
* Hospitality law and compliance
* Communication and Interpersonal Skills
* Excellent verbal and written communication skills, with the ability to interact effectively with guests, colleagues, and executive stakeholders
* Clear, concise, and organized written communication skills for reports, correspondence, and internal documentation
* Strong interpersonal skills, with the ability to manage sensitive situations, resolve conflicts, and maintain a positive team culture
* Maintains professionalism, courtesy, and respect in all interactions
* Leadership and Organizational Abilities
* Proven leadership skills with the ability to inspire, motivate, and develop high-performing teams
* Strong decision-making and judgment skills in fast-paced and dynamic environments
* Ability to set priorities, delegate effectively, and manage multiple tasks under pressure and tight deadlines
* Meticulous attention to detail and a commitment to operational excellence
* Technical and Professional Skills
* Proficient in hotel management systems, Microsoft Office Suite, and financial reporting tools
* Strong analytical skills with the ability to compile, interpret, and act on data and metrics
* Professional telephone etiquette and overall polished communication skills
Stewarding Supervisor
Turnberry Associates job in Nashville, TN
Responsible for assisting the Executive Steward and Stewarding Department with managing and assisting with the cleaning and organizing of the Food and Beverage Outlets at the JW Marriott Nashville. Examples of Duties (includes but is not limited to the following):
* Operate washing machine and dries items before returning them to their proper stock location
* Wash items by hand that will not fit in machine or not intended for automatic wash before drying and returning those items to their proper location
* Promptly and carefully sort soiled ware so that it can be run through the dish or pot machine properly
* Quickly wash all ware and replace in storage areas as designated
* Keep dish machine properly cleaned and filled with water per hotel standards
* Operate burnishing machine to ensure proper finish on silverware
* De-tarnish and polish silver for proper appearance
* Clean kettles, tilt skillets, pots and pans promptly and completely
* Perform additional duties and projects as assigned
Position Requirements:
* Ability to speak, read, write and understand English
* Professional demeanor appropriate for a luxury environment
* Knowledge, understanding, and compliance of policies and procedures, daily memorandums, chemical labels, and other instructions
Education:
* High School education or equivalent preferred, but not required
Typical Physical / Mental Demands:
* Must be able to stand and walk for prolonged periods of time
* Physical strength and stamina are essential to this position due to the high activity level
* Must be able to bend, stoop, crouch
* Must use hands to reach, grasp, handle, pull and push
* Ability to push/pull service carts weighing up to 100 pounds
* Must have good near and far vision
* Must be able to hear, talk, smell
Operations Lead
Nashville, TN job
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
As Operations - Front Office you will ensure the smooth and efficient daily operations of the hotel's Front Office and Guest Services. You will support the Front Office management team and leadership team in maintaining high service standards, achieving revenue and guest satisfaction targets, and developing team members.
Key Responsibilities:
Supervise daily Front Office operations, including check-in/check-out, reservations, concierge, and guest relations, ensuring smooth workflow and excellent guest experiences.
Work closely with the Front Office Manager and Supervisors to implement service standards, resolve operational issues, and support team performance.
Assist in tracking departmental budgets, monitoring costs, and reporting on operational results to ensure efficiency.
Lead and coach Front Office team members, providing guidance, training, and feedback to maintain high levels of performance and engagement.
Ensure timely response to guest feedback, including follow-ups, to achieve positive outcomes while supporting staff development.
Coordinate with other departments to ensure seamless service delivery and consistent adherence to hotel and brand standards.
Participate in audits and operational reviews, ensuring corrective actions are completed promptly.
Hold regular team briefings to communicate updates, share goals, and maintain alignment with management.
Qualifications and Skills Required:
Degree or diploma in Hotel Management or equivalent.
Experience in Front Office supervision within a hotel or hospitality setting.
Knowledge of hotel operations, guest service standards, and hospitality best practices.
Strong leadership skills, able to motivate and guide team members effectively.
Good commercial awareness and understanding of operational costs.
Resilient, accountable, and able to work under pressure.
Preferred / Advantageous:
Experience with hotel property management systems (PMS).
Familiarity with Hilton or other major hotel brand standards.
Previous experience in a supervisory or operations-focused role within Front Office.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyRoom Attendant / Housekeeper
Franklin, TN job
Room Attendant / Housekeeping
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Responsible for the cleanliness and overall appearance of the guest rooms and surrounding corridors. Courteously and pleasantly, respond to the guest's needs and requests to make their stay as comfortable and enjoyable as possible. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Adhere to all Vision Hospitality Group, Inc. and property specific brand standards.
Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment.
Make beds neatly with fresh linens. Pick up trash from floor, removes and empties trash from waste cans, cleans mirrors and shelves, wipes doorframes and furniture with damp cloth, dusts light fixtures, windowsills, and the baseboards, and arranges furniture properly.
Responsible for the hallway in front of room. Deep cleans one room daily.
Cleans bathrooms, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent.
Disinfects surfaces in bathroom.
Replenishes supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and places clean towels on rack.
Vacuums each room and hallway.
Reports to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed.
Maintain a clean and attractive work area, uniform, and person.
Should have knowledge of fire alarm and evacuation procedures.
Must be responsible for security of guests, fellow Associates, and hotel assets.
Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, Associate issues, etc.
Necessary Skills:
Must have an outgoing personality.
Must be able to work a flexible schedule.
Must be honest and work well with others.
Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Stand/walk on feet for 8 hours and work in a restrictive space/environment.
Must have eyesight-enabling vision both near and far.
Must be able to climb up and down stairs.
Must speak in a clear, understandable voice and hear at a basic level, and understand English.
Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds.
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Greeter-888 Japanese Restaurant
Turnberry Associates job in Nashville, TN
Responsible for greeting guests, confirming reservations (if applicable) and escorting guests to tables in an upbeat, friendly, and courteous manner. Responsibilities: * Greet incoming and departing guests in a warm and friendly manner * Manage reservation system
* Ensure reservations are prioritized and seated in a timely manner
* Strive to accommodate walk-in guests whenever possible
* Seat guest(s) in the dining and bar areas while ensuring a smooth handoff to service staff
* Clearly and politely communicate with guests when delays and/or waits occur
* Maintain an organized floor by quickly and efficiently seating guests according to hotel standards
* Communicate pertinent reservation notes to appropriate staff members
* Answer phones in a prompt and professional manner and direct calls as applicable
Qualifications:
* Ability to speak, read, write and understand English
* Professional demeanor appropriate for a luxury environment
* Excellent communication and interpersonal skills both in person and on the phone
* Ability to establish and maintain effective working relationships with guests, staff and management
* Working knowledge of OpenTable reservation system
* Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums and other instructions
Education:
* High School diploma or equivalent required
Website:
*******************************
Director of Human Resources - The Bankers Alley Hotel, Tapestry Collection by Hilton
Nashville, TN job
The Bankers Alley Hotel, Tapestry Collection by Hilton, Nashville is seeking a dynamic Director of Human Resources to join their team. Discover the thoughtfully designed Bankers Alley Hotel in the heart of Nashville, where contemporary luxury meets artistic expression. Immerse yourself in a world of captivating art, indulge in stylish accommodations, and savor culinary delights at our renowned restaurant. Music Row's famed United Artists Tower originally was constructed in 1974 by two members of Elvis Presley's backup band, The Jordanaires, and served as office and recording studio space for decades. At nine stories tall, it remains the tallest building on Music Row, affording 360-degree views of Music City. With a prime location in the vibrant city, our hotel provides easy access to Nashville's culture and entertainment scene.
The ideal candidate will have 5 years of progressive Human Resources experience along with loss and risk mitigation experience, training, execution of standard operating procedures, and team member engagement.
A Director of Human Resources is responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Director of Human Resources, you would be responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Oversee and administer all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, affirmative action compliance, employment processes and general leadership guidance and support
* Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members
* Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive, productive, fair and consistent employment environment
* Manage all team member and labor relations; if hotel has a collective bargaining agreement, this will include negotiating contracts and settlements, handling grievances, mediations and arbitrations
* Participate in and lead meetings
* Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parent
* 401K plan and company match to help save for your retirement
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* Career growth and development
* Recognition and rewards programs
#LI-LV1
Food Runner- 888 Restaurant
Turnberry Associates job in Nashville, TN
Food Runners will assist Servers with expo and food running to guest tables while providing warm and energetic service. Examples of Duties (includes but is not limited to the following): * Knowledge of all menu items, restaurant, and general hotel information
* Respond to guest requests and concerns in a timely, warm, and energetic manner
* Ensure service area is clean and organized
* Maintain tables and buffet during guest dining and ensure swift reset upon guest departure
* Deliver food to guest tables
* Read kitchen tickets and match them to dishes completed by the kitchen staff
* Assist with set-up and break down of breakfast buffet
* Perform side work during downtime; such as rolling silverware, restocking condiments, and sweeping floor
* Ensure general cleanliness of work area in accordance with all health and safety standards
* Perform additional duties and projects as assigned
Position Requirements:
* Ability to speak, read, write and understand English
* Professional demeanor appropriate for a luxury environment
* Knowledge of upscale food and beverage
Education:
* High school diploma or equivalent required
Typical Physical / Mental Demands:
* Must be able to stand and walk for prolonged periods of time
* Must be able to bend, stoop, crouch
* Must use hands to reach, grasp, handle, pull and push
* Must have good near and far vision
* Must be able to hear, talk, smell
Front Office Supervisor - The Bankers Alley Hotel, Tapestry Collection by Hilton
Nashville, TN job
"Where Boutique Style Meets Music City Charm-Lead the Front Office Experience." Lead with Warmth. Deliver with Style. Inspire with Nashville Spirit. At Canopy by Hilton - Bankers Alley, hospitality isn't just a service-it's a vibe. Our boutique, art-forward property sits in the heart of downtown Nashville, welcoming guests who want a local, authentic, and elevated experience. As a Front Office Supervisor, you'll set the tone for that experience from the moment guests walk through our doors.
We're looking for an energetic leader who loves people, embraces Nashville's creative culture, and knows how to inspire a team to deliver exceptional, personalized service. If you're ready to blend operational excellence with genuine southern charm, this role is the perfect stage.
What we are looking for:
* A natural leader with strong communication and people skills
* Passionate about hospitality-and excited to show off Nashville to travelers
* Organized, proactive, and confident in handling fast-paced operations
* Someone who thrives in boutique environments where personality matters
* Experienced in hotel or guest-facing leadership roles (Hilton experience = a plus!)
* Comfortable using hotel systems, solving problems, and coaching a team
If this describes the type of environment you thrive in and live up to a challenge then apply today!
A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
* Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
* Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
* Schedule, assign daily work, lead pre-shift meetings, inform and train team members
* Monitor, observe and assist in evaluating team member performance
* Monitor lobby traffic and adjust staffing accordingly
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Director of Engineering and Facilities - The Bankers Alley Hotel, Tapestry Collection by Hilton
Nashville, TN job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Medical Insurance Coverage -
for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
Career growth and development
EOE/AA/Disabled/Veterans
Nestled in the heart of Nashville, Bankers Alley Hotel, Tapestry Collection by Hilton, is more than a hotel-it's a piece of history. Our historic building tells stories of the past while welcoming guests to modern comfort and impeccable service.
We are now seeking a Director of Engineering and Facilities to protect, preserve, and enhance this legacy. In this role, you'll be the backbone of the hotel, bringing structure, consistency, and leadership to every corner of our property. From maintaining life safety systems to guiding capital projects, you'll ensure the hotel continues to shine while honoring its historic charm.
Bankers Alley Hotel is a cherished historic gem that has graced the heart of Nashville since its construction in 1900. With over a century of rich history, this elegant establishment stands as a testament to timeless sophistication and luxury. Originally built to serve the city's thriving banking community, the hotel's architecture exudes classic charm while seamlessly blending with modern comforts. Nestled in a picturesque alley, it has long been a sanctuary for travelers seeking an authentic and exceptional experience
.
What will I be doing?
As Director of Engineering and Facilities, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
#LI-JG1
Auto-ApplyGuest Service Agent Front Desk (PM/Overnight) - The Bankers Alley Hotel, Tapestry Collection by Hilton
Nashville, TN job
"Own the Night at Bankers Alley-Where Every Stay Begins With You." Tucked into the heart of downtown Nashville, Bankers Alley blends boutique charm with a warm, modern Southern feel. Our team takes pride in delivering polished, personable service-day or night. As the Night Auditor, you're the calm, confident presence that keeps our guest experience seamless and our hotel running smoothly while the city sleeps.
What You'll Do
As the Overnight Front Desk you are both the friendly face greeting late arrivals and the analytical mind ensuring each day closes accurately. Your responsibilities include
* Welcome and check in late-night guests with genuine hospitality
* Assist with inquiries, reservations, and overnight guest needs
* Monitor the lobby atmosphere and maintain a sense of safety and comfort
* Balance daily revenue, verify transactions, and complete end-of-day reports
* Reconcile front-office accounts and prepare information for management
* Assist with overnight tasks such as light cleaning/organization and property walkthroughs
* Ensure front desk standards are upheld during night hours
* Communicate any overnight issues or guest needs to day-shift leaders
* Uphold the Bankers Alley standard of service, professionalism, and warmth
The shift pattern will consist of 3P-11P and 11P-7A with a flexible shift to work weekends.
Rate of pay starts at $19.00 per hour
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Breakfast Cook I- Stomping Grounds Restaurant
Turnberry Associates job in Nashville, TN
Responsible to assist the culinary leadership with the working requirements of the day-to-day operations while maintaining a high standard of cleanliness and sanitation in designated work areas. Shift time starts at 4:30am. Examples of Duties (include but are not limited to the following):
* Prepare mise-en-place in advance of cooking process; review recipe; check and measure necessary ingredients; wash, chop, and place ingredients in individual bowls; and retrieve and prepare for sue all necessary equipment
* Prepare and handle food according to the Hazard Analysis Critical Control Point (HACCP) program guidelines
* Check and clean refrigerators, trolleys, utensils, and kitchen equipment on a daily basis
* Maintain the specific kitchen area clean and hygienic
* Make proper use of leftover food items to minimize wastage under the guidance of the Chef de Partie or Sous Chef
* Pick up products from stores in accordance with HACCP guidelines and Company policies
* Assist with daily inventory of assigned station for daily requisitions and provide daily per levels to Chef de Partie
* Perform additional duties and projects as assigned
Position Requirements:
* A minimum of 1 year of culinary experience in a professional kitchen
* Ability to speak, read, write and understand English
* Professional demeanor appropriate for a luxury environment
* Knowledge of statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP
* Knowledge of all kitchen equipment operations
* Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions
Education:
* High School education or equivalent
* Culinary training or accredited apprenticeship program preferred
Typical Physical / Mental Demands:
* Must be able to stand and walk for prolonged periods of time
* Must be able to bend, stoop, crouch
* Must use hands to reach, grasp, handle, pull and push
* Must have good near and far vision
* Must be able to hear, talk, smell
Engineer Supervisor - The Bankers Alley Hotel, Tapestry Collection by Hilton
Nashville, TN job
"Lead the Way in Hospitality Excellence - Join Us as Supervisor Engineer at Bankers Alley Hilton Canopy!"
Welcome to the vibrant heart of Nashville! The Bankers Alley Hilton Canopy is a modern, stylish hotel nestled in the city's iconic downtown district. We're seeking an experienced and dynamic Supervisor Engineer to lead our engineering team and ensure that our hotel facilities run smoothly for an unforgettable guest experience.
As the Supervisor Engineer, you will oversee the day-to-day operations of our engineering department, ensuring the seamless functionality of our hotel's mechanical, electrical, plumbing, and other critical systems. You will manage a team of skilled engineers, troubleshoot technical issues, and collaborate with other departments to maintain the hotel's reputation for top-tier service and guest satisfaction.
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Auto-ApplyRestaurant Server (Part Time) - The Bankers Alley Hotel, Tapestry Collection by Hilton
Nashville, TN job
**"** **Serve Style, Flavor, and Southern Charm - Right in the Heart of Nashville\."** Looking for more than just a side gig? Gray & Dudley, located in the heart of Bankers Alley inside the iconic Bankers Alley Hotel Tapestry Collection by Hilton, is searching for part\-time **Servers** who are passionate about great food, artful presentation, and unforgettable service\.
This isn't your average serving job\. At Gray & Dudley, you'll be part of a team that brings creative Southern cuisine to life in an environment where art meets hospitality\. You'll be serving guests from around the world, helping create experiences that are as rich and unique as the dishes we plate\.
**Shift is part\-time with full flexibility to work morning, lunch, dinner and weekend shifts\.**
**Come join a place where hospitality, culture, and creativity collide\.** Apply today and bring your unique flavor to **Gray & Dudley** \.
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
**What will I be doing?**
As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Respond to guest requests in a timely, friendly and efficient manner
+ Ensure knowledge of menu and restaurant promotions and specials
+ Take guest food and/or beverage orders and input orders in appropriate point\-of\-sale system
+ Retrieve and deliver food and beverage orders in a timely manner
+ Ensure guest satisfaction throughout the meal service
+ Serve alcoholic/non\-alcoholic beverages in accordance with federal, state, local and company regulations
+ Ensure serving station is well\-stocked at all times
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Bars and Restaurants_
**Title:** _Restaurant Server \(Part Time\) \- The Bankers Alley Hotel, Tapestry Collection by Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C3UE_
**EOE/AA/Disabled/Veterans**
Banquet Set Up Supervisor- PM Shifts
Turnberry Associates job in Nashville, TN
About Us The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet of indoor function space, an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline, Bourbon Steak by Michael Mina, as well as a 15,000 square foot event lawn.
Owned and operated by Turnberry, the JW Marriott Nashville is located at 201 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website or follow the hotel on social media via Facebook, Instagram and Twitter.
Position Summary
The Banquet Setup Supervisor will provide administrative, technical, and analytical support to the Director of Banquets and the Banquet Managers. The Banquet Setup Supervisor contributes to the planning, organization, and training necessary to achieve department objectives. They will assist Banquet leadership with insuring that all meetings and banquet functions are set up correctly and timely based on the information in the detail sheets and Banquet Event Orders.
Responsibilities:
* Ensure meeting rooms appearance are meeting and exceeding standards as well as maintaining compliance with all health and safety regulations at all times
* Direct and verify the proper set-up and break down of all function areas as required by banquet event orders
* Monitor the Banquet, Catering, and Meeting room facilities for any Housekeeping or Engineering needs and report deficiencies to appropriate department
* Check tables arrangements, glassware, chairs, staging, and linen needed for all events
* Prepare reports, detailing the function and comments from meeting planner(s)
* Work alongside setup crew, coaching & counseling when applicable
* Monitor inventories of all required materials and order as necessary
* Constant inspection and evaluation of banquet rooms, functions, serving and set staff performance
* Take ownership of Internal Guest morale
* Prepare assignments for staff
* Conduct pre-shift meetings
* Hold staff to the highest level of service expectations
* Perform additional duties and projects as assigned
Qualifications:
* Ability to speak, read, write and understand English
* Professional demeanor appropriate for a luxury environment
* Minimum three (3) years Banquet experience
* One (1) year Supervisory experience, preferably in the hospitality industry
* Proficiency in Microsoft Suite including Word and Excel
* Must have working knowledge of point of sale systems
* Strong customer service experience, interpersonal, and communication skills are required
* Strong analytical, decision-making and problem- solving skills
* Ability to multi-task and work in a fast-paced, dynamic environment
* Ability to be flexible, adaptable and responsive to change
* Hotel opening experience highly desirable
Education:
* Associate, Bachelor's and /or Culinary degree preferred
Social Media
*******************************
JW Marriott Nashville Website
Facebook
Instagram
Twitter
Cook I - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton
Nashville, TN job
A Cook is responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability.
What will I be doing?
As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Prepare food items according to designated recipes and quality standards
Maintain cleanliness and comply with food sanitation standards at all times
Manage guest orders in a friendly, timely and efficient manner
Ensure knowledge of menu and all food products
Stock and maintain designated food station(s)
Visually inspect all food sent from the kitchen
Practice correct food handling and food storage procedures according to federal, state, local and company regulations
Prepare requisitions for supplies and food items, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Auto-ApplyGuest Service Representative
Franklin, TN job
Guest Services / Front Desk Representative (Rotating Shift(s))
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Night Auditor
Franklin, TN job
Night Auditor
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Be able to work independently and serve as key role for overnight hotel support
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Balance the day's business in a neat, orderly, and timely fashion
Be able to work all night, and also be available for other shifts at front desk when necessary
Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
Can complete all tasks described on the relevant shift check list
Check credit of guest accounts daily and follow up if action is required
Must have knowledge of surrounding area
Keep cash drawer secure and in balance throughout the shift
Sell and upsell rooms to walk-in guests and phone reservations
Have general knowledge of housekeeping
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to work over night independently
Must be able to handle pressure situations appropriately
Have finger dexterity for operating equipment such as computer PMS
Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write effectively to communicate shift and guest needs
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Restaurant Server - The Bankers Alley Hotel, Tapestry Collection by Hilton
Nashville, TN job
“Serve Style, Flavor, and Southern Charm - Right in the Heart of Nashville.”
Looking for more than just a side gig? Gray & Dudley, located in the heart of Bankers Alley inside the iconic Bankers Alley Hotel Tapestry Collection by Hilton, is searching for part-time Servers who are passionate about great food, artful presentation, and unforgettable service.
This isn't your average serving job. At Gray & Dudley, you'll be part of a team that brings creative Southern cuisine to life in an environment where art meets hospitality. You'll be serving guests from around the world, helping create experiences that are as rich and unique as the dishes we plate.
Shift is part-time with full flexibility to work morning, lunch, dinner and weekend shifts.
Come join a place where hospitality, culture, and creativity collide.
Apply today and bring your unique flavor to Gray & Dudley.
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Respond to guest requests in a timely, friendly and efficient manner
Ensure knowledge of menu and restaurant promotions and specials
Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
Retrieve and deliver food and beverage orders in a timely manner
Ensure guest satisfaction throughout the meal service
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Ensure serving station is well-stocked at all times
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Auto-ApplyCook II - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton
Nashville, TN job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
A Cook II is responsible for preparing cold food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Cook II, you would be responsible for preparing cold food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Prepare cold food items including, but not limited to, salads, fruits, dressings, fish items and appetizers, according to designated recipes and quality standards
Maintain cleanliness and comply with food sanitation standards at all times
Manage guest orders in a friendly, timely and efficient manner
Ensure knowledge of menu and food products
Stock and maintain designated food stations(s)
Visually inspect all food sent from the kitchen
Practice correct food handling and food storage procedures according to federal, state, local and company regulations
EOE/AA/Disabled/Veterans
Auto-ApplyGuest Service Representative
Franklin, TN job
Guest Services / Front Desk Representative
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our ONE TEAM. ONE VISION philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs