UC Health is hiring a Full Time IT Systems Analyst - Epic Hospital Billing
The analyst is responsible for designing, implementing and supporting designated software applications in accordance with departmental standards and procedures. Works with users to define system functionality, information flow, reports and data requirements. Develops specifications and documents operational procedures, tests software, and coordinates software release procedures.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Associate degree in information systems or relevant field required**
Two or more years equivalent experience minimum required
** 2 years equivalent experience can substitute for an Associate degree plus 2 years work experience.
Person accepting this position will be required to obtain and maintain an Epic Module Certification as required by the position. Additionally, this position requires the individual to take on call responsibilities.
Certified in Epic Resolute Hospital Billing Administration and/or Epic Resolute Hospital Billing Claim and Remittance Administration Required.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.
System Development and Support:
Facilitates effective system design and definition for existing and new system functionality.
Demonstrates detail knowledge of the application data and database.
Acts as a resource/subject matter expert for the THA Departments.
Facilitates complex system upgrades.
Assists in the evaluation for system hardware and software products.
Documents system request using the Service Request and Analysis Checklist formats.
Develops and tests complex testing scenarios.
Develops accurate complex Functional Specifications.
Develops accurate complex Technical Specifications.
Follows change management procedures developed by The Health Alliance.
Audits application processes or personnel to ensure highest quality outcomes.
Provides Production support on specified applications.
Maintains an ability to develop adhoc reports independently.
Develops quality complex system code for supported applications.
Maintains assigned system resource files.
Acts as a mentor to less experienced staff.
Project Support:
Serves as a Project Manager for complex projects.
Serves as a Test Coordinator for complex projects.
Maintains ability to create and update project financial tracking.
Maintains an ability to create complex project work plans.
Maintains an ability to create complex project charters.
Determines schedules and skill sets of team for projects.
Works with departmental sponsorship to resolve project issues and risk.
Determines and manages workload priorities.
Facilitates activities across IS&T Departmental Teams.
Ensures that project plans are followed and updated.
Provides accurate and timely individual and project status reports.
Documents and ensures timely resolution of project issues.
Facilitates complex system upgrades.
Is a resource to other projects.
System Definition:
Defines and designs system tables, parameters and set up that optimizes application functionality.
Effectively interacts with vendors and end users to evaluate and implement products.
Provides information and designs for testing applications and contingency plans.
Provides timeline for all system enhancements that do not warrant project charters and work plans.
Develops accurate application functional and technical specifications.
Customer Relationship:
Facilitates coordination of end user meetings.
Develops consensus within user groups.
Encourages and displays actions that result in high client satisfaction.
Provides effective written and verbal communication to end users.
Provides consults to end users.
Coordination:
Assesses and escalates user request and issues.
Coordinates vendor and consultant activities independently.
Completes and Monitors system design for technical team.
Facilitates complex system upgrades.
Works with programming teams on development system programs.
Provides consults to IT Staff.
Other duties as assigned:
Assists in the development of departmental policies and procedures.
$58k-70k yearly est. Auto-Apply 41d ago
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IT Systems Analyst
Center for Elders' Independence 4.3
Oakland, CA jobs
The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities
The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees.
The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset.
The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history.
DUTIES AND RESPONSIBILITIES:
Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements.
Design and deliver scalable IT training programs that support system adoption and improve operational efficiency.
Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention.
Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization.
Conduct root cause analysis for technical issues and recommend long-term resolutions.
Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction.
Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings.
Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans.
Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment.
Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately.
Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining.
Engage with third-party providers for system delivery, support, training, and infrastructure services as needed.
Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders.
Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented.
QUALIFICATIONS:
Bachelor's degree in a computing-related discipline, or equivalent experience.
5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework).
Proven ability to translate technical challenges into business-relevant insights and solutions.
Strong experience designing and delivering IT training to diverse user groups.
Demonstrated success in process improvement initiatives or service optimization projects.
Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Hands-on experience with:
Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive)
Identity & access management (Microsoft Entra ID, Active Directory)
Device lifecycle and endpoint management tools (e.g., Intune, Autopilot)
Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)
Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact)
Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders.
Excellent documentation, knowledge management, and reporting capabilities.
ITIL certification (v3 or v4) strongly preferred.
Microsoft 365 or similar technical certifications are a plus.
"Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates."
Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
$93.9k-140.8k yearly 1d ago
TechOps Analyst - Hybrid IT Support & Automation
Persona 4.3
San Francisco, CA jobs
A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings.
#J-18808-Ljbffr
$42k-87k yearly est. 4d ago
Associate - Corporate - Data & Technology Transactions
The Practice Group 4.5
Remote
About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers globally and offer unmatched expertise and resources to help you grow from an intellectually curious self-starter into an exceptional lawyer. If you aspire to be the best, this is where you belong. About the Practice Group Latham's data and technology transactions team helps clients negotiate their most complex and important technology contracts and alliances, develop secure and compliant platforms and products, and realize the maximum value of their data and IP assets.
Our group brings together the deep technical and regulatory experience and industry-focused commercial sensibility of a boutique practice combined with the global reach and depth of a first-tier global law firm. We provide strategic guidance and representation to the world's leading corporations, financial institutions, platforms, and emerging tech companies on the full range of transactions and the regulation of technology and data.
Latham helps companies negotiate their key strategic alliances, joint ventures, collaborations, outsourcing and cloud agreements, and IP and technology licenses across industries and market sectors. We help clients develop strategies to protect and make maximum use of technology and data against the backdrop of an ever-evolving internet and ever-increasing regulation. We integrate seamlessly with our market-leading corporate and finance teams to provide focused guidance on the IP, technology, and data aspects of major transactions - from asset commercialization to complex carve-outs. About the Role Data and Technology Transactions Practice is seeking a highly qualified associate with a minimum of three years of experience to join our 4th to 7th year associate class. The ideal candidate will have experience working on technology and intellectual property transactions such as technology licensing agreements, development agreements, consulting services agreements, distribution agreements, strategic alliances, website and mobile application licenses, and terms of use.
Additionally, the candidate should have experience in IP-related work on acquisition, investment, or financing transactions. Main Contact Details *********************
********************************** Additional Information Investing in the well-being of our lawyers and staff is among the firm's highest priorities. Through our “LiveWell Latham” program, we offer best-in-class benefits and comprehensive resources designed to support you and your loved ones through all life's moments - from building a family and taking care of loved ones, to managing your health and saving for the future.
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
We periodically provide demographic data to legal publications, bar associations, civic and community organizations, and in some instances, to local, state, and federal government agencies as required by law or contract. So that the firm can provide this information accurately, we request that you consider self-identifying.
Please click here to review your rights under U.S. employment laws. In accordance with Latham & Watkins policies, associates in this role must protect and maintain any highly sensitive, confidential, privileged, financial and/or proprietary information that Latham & Watkins retains either as part of the legal services the Firm provides to clients or for internal purposes.
Los Angeles: Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link above to review the Ordinance.
San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link above to review the Ordinance.
Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Pay Range
Associate Base Salary
Discretionary bonuses may be available depending on application circumstances and position.
Class of
US Payroll
2026
$225,000
2025
$225,000
2024
$235,000
2023
$260,000
2022
$310,000
2021
$365,000
2020
$390,000
2019
$420,000
2018
$435,000
$50k-85k yearly est. Auto-Apply 8d ago
Tech Associate IV
Bio-Rad Laboratories 4.7
Hercules, CA jobs
Responsible for maintaining a fleet of NPD instruments within a laboratory environment. This includes executing preventative maintenance, responding to service requests, managing inventory, and supporting ongoing projects and calibration programs. The role also involves collaboration with scientists and engineers to ensure instrument functionality and compliance with laboratory standards and SOPs.
How You'll Make An Impact:
* Executes basic experiments & tests (i.e. Executing protocols necessary to qualify & validate manufacturing processes; executing feasibility studies, documenting data accurately and legibly).
* Provide assistance in Engineering tasks such as working with Engineers run Design of Experiments, Characterization and Validating Protocols as needed and directed.
* Assist with PMs, equipment service, and installation.
* Performs complex, directed laboratory experiments associated with the design, development, execution and implementation of scientific research projects.
* Research equipment and component needs, sources, competitive prices, delivery times and ongoing operational costs.
* Diagnoses root cause of malfunction and performs maintenance on electronic or operational equipment 0%.
* Calibrates equipment and systems.
What You Bring:
* Education: Bachelor's degree in Engineering or relevant technical degree.
* Work Experience: 5+ years of full time work experience in relevant industry.
* Strong experience in diagnosing and repairing mechanical, electrical, and software systems.
* Proficiency in CAD design and prototype fabrication.
* Familiarity with embedded control systems, perception technologies, and electromechanical components.
* Excellent communication skills for cross-functional collaboration.
* Experience supporting large fleets of robots or complex automated systems.
Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle.
Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more!
Compensation: The estimated hourly range for this position is $32.60 to $44.86 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance.
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it.
Legal Entity: (USA_1000) Bio-Rad Laboratories, Inc.
$32.6-44.9 hourly Auto-Apply 14d ago
Radiology Tech Specialist/ Cardiovascular Tech
Community Memorial Health System 4.5
Oxnard, CA jobs
Compensation Salary Range: $44.19 - $61.52 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range.
If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: ************************************
Responsibilities
Radiology Tech Specialist/CVL Tech - One (1) Full-Time 10-Hour Shift Position Available
Plus Call Required in addition to regular schedule, 30-minute response time required while on-call
Position Overview:
Provides procedural support in the Cardiovascular Lab including operation of radiologic equipment, procedural patient care, and patient monitoring, circulating, and scrub duties.
Qualifications
Minimum Qualifications:
* Associates Degree or equivalent from a two-year college or technical school for Radiology Technology.
* California Radiology Technologist license.
* California Fluoro permit.
* BLS certification and ACLS certification.
* At least six months' recent experience in an acute care procedural setting, cardiovascular, Electrophysiology, peripheral vascular, interventional neurology, and/or interventional radiology knowledge, experience with advanced IT applications such as PACS and physiologic monitoring systems.
* Must be flexible and have excellent communication skills.
Preferred Qualifications:
* RCIS, RCES or advanced Radiology Tech certification.
* Prior Cath Lab Experience.
* Proficient in sterile technique.
* Experience with cardiovascular physiologic monitoring.
* Experience with EKG rhythm recognition.
Overview
When it comes to quality, we're 5 Star!
Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on - and answer to - the communities we serve.
Community Memorial Hospital - Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction!
Community Memorial Healthcare Benefits
To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That's why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family's health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way.
* Competitive Pay
* Shift Differentials
* In-House Registry Rates
* Fidelity 403(b) Retirement Plan
* Paid Time Off
* Medical (EPO/PPO), Dental, & Vision Insurance Coverage
* Voluntary Worksite Benefits
* Employee Assistance Program Available 24/7 (EAP)
* Tuition Reimbursement
* Public Service Loan Forgiveness (PSLF)
* Recognition programs
* Employee service recognition events
* Home, Retail, Travel & Entertainment Discounts
* National Hospital Week and National Nurses Week celebrations
Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community.
"We are an AA/EEO/Veterans/Disabled Employer"
$44.2-61.5 hourly Auto-Apply 60d+ ago
Technical Specialist Donor Driver
Versiti 4.3
Dayton, OH jobs
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Subject matter expert in collecting blood products, including phlebotomy, and compliance. Consistently strives to enhance existing services and influence resulting action plans. Organizes processes around the customer taking account of difficult and sensitive issues to meet their needs. Manages customer service expectations and monitors customer service delivery by others. Works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative, teamworking spirit. Responsible for training or mentoring team members and may serve as interim Team Lead. Objectively reviews difficult work problems, obtaining cooperation or approval. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Follows all DOT guidelines when operating full-size commercial van/cargo, and safely transports staff, supplies, and equipment.
Travels to other local collections sites, as determined by business need.
Prepares collection site and performs set up, including technology systems (may include quality control).
Treats donors with customer service excellence and adds value to the donation experience through professional relationship building.
Ensures customer issues with a potential negative impact are resolved and the leader is informed.
Performs Team Lead duties as needed.
Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery.
Trains team members in all aspects of the role.
Prepares collection site and performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits.
Performs donor screening (collects donor histories), mini-physical, and phlebotomy, including automation (Alyx and / or Trima).
Prepares and packs units for transport.
Subject matter expert, providing coaching to team and oversight of collections to minimize collection loss due to errors and incidents.
Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. Provides post-reaction care including assessing reactions for recovery, escorting donors and coordinating care with host organization (e.g. high school nurse, drive coordinator).
Rebooks donors for future donation appointments and facilitates rebooking process.
Transports or carpools staff.
May transport supplies and equipment.
With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
May participate in mobile drive set-up.
Creates a safe environment for donors and fellow staff members and maintains safety awareness of team.
Recruits and converts donors for automation.
Operates, troubleshoots, and performs routine maintenance on equipment.
Maintains product integrity and ensures proper identification of all donors.
Maintains organization of departmental records, as needed.
May participate in validation of new processes or new equipment.
Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate.
Reviews quality results and escalates issues and concerns.
Performs root cause analysis, review, and reporting with leadership.
Proactively seeks continued professional development.
Other duties, as assigned.
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
GED required
Experience
4-6 years 3 or more years phlebotomy experience preferred
a combination of a health care degree, certification required
4-6 years 3 or more years relevant experience. required
4-6 years Typically requires a minimum of 4 years of job-related experience. required
Knowledge, Skills and Abilities
Valid drivers' license with prior driving experience. required
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
Must be proficient in both apheresis skills (Alyx AND Trima), precepting, and filling in for a Team Lead required
Must have basic mathematical aptitude. required
Ability to apply judgment to written or oral instructions. required
Ability to organize work to provide productive work flow. required
Flexibility to work independently and with a team. required
Has a strong attention to detail. required
Must have good communication skills, including the ability to provide feedback to peers. required
Possesses legible hand writing. required
Able to perform Team Lead responsibilities as assigned. required
Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, HemaTerra, etc. required
Broad or specialized knowledge of methods, techniques, and processes. This knowledge is typically acquired through specialized training or broad practical work experience required
Licenses and Certifications
valid drivers' license required
Tools and Technology
Personal Computer (desk top, lap top, tablet). required
General office equipment (computer, printer, fax, copy machine). required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
Vehicle navigation system. required
Screening equipment including: ◦ Lancet ◦ Sphygmomanometer (BP cuff) ◦ Temperature probe ◦ Hemoglobin analyzer required
Phlebotomy collection equipment including: ◦ Blood mixer ◦ Trima ◦ Alyx required
Not ready to apply? Connect with us for general consideration.
$73k-111k yearly est. Auto-Apply 58d ago
Technical Specialist Donor Driver
Versiti 4.3
Dayton, OH jobs
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Subject matter expert in collecting blood products, including phlebotomy, and compliance. Consistently strives to enhance existing services and influence resulting action plans. Organizes processes around the customer taking account of difficult and sensitive issues to meet their needs. Manages customer service expectations and monitors customer service delivery by others. Works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative, teamworking spirit. Responsible for training or mentoring team members and may serve as interim Team Lead. Objectively reviews difficult work problems, obtaining cooperation or approval. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Follows all DOT guidelines when operating full-size commercial van/cargo, and safely transports staff, supplies, and equipment.
Travels to other local collections sites, as determined by business need.
Prepares collection site and performs set up, including technology systems (may include quality control).
Treats donors with customer service excellence and adds value to the donation experience through professional relationship building.
Ensures customer issues with a potential negative impact are resolved and the leader is informed.
Performs Team Lead duties as needed.
Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery.
Trains team members in all aspects of the role.
Prepares collection site and performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits.
Performs donor screening (collects donor histories), mini-physical, and phlebotomy, including automation (Alyx and / or Trima).
Prepares and packs units for transport.
Subject matter expert, providing coaching to team and oversight of collections to minimize collection loss due to errors and incidents.
Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. Provides post-reaction care including assessing reactions for recovery, escorting donors and coordinating care with host organization (e.g. high school nurse, drive coordinator).
Rebooks donors for future donation appointments and facilitates rebooking process.
Transports or carpools staff.
May transport supplies and equipment.
With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
May participate in mobile drive set-up.
Creates a safe environment for donors and fellow staff members and maintains safety awareness of team.
Recruits and converts donors for automation.
Operates, troubleshoots, and performs routine maintenance on equipment.
Maintains product integrity and ensures proper identification of all donors.
Maintains organization of departmental records, as needed.
May participate in validation of new processes or new equipment.
Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate.
Reviews quality results and escalates issues and concerns.
Performs root cause analysis, review, and reporting with leadership.
Proactively seeks continued professional development.
Other duties, as assigned.
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
GED required
Experience
4-6 years 3 or more years phlebotomy experience preferred
a combination of a health care degree, certification required
4-6 years 3 or more years relevant experience. required
4-6 years Typically requires a minimum of 4 years of job-related experience. required
Knowledge, Skills and Abilities
Valid drivers' license with prior driving experience. required
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
Must be proficient in both apheresis skills (Alyx AND Trima), precepting, and filling in for a Team Lead required
Must have basic mathematical aptitude. required
Ability to apply judgment to written or oral instructions. required
Ability to organize work to provide productive work flow. required
Flexibility to work independently and with a team. required
Has a strong attention to detail. required
Must have good communication skills, including the ability to provide feedback to peers. required
Possesses legible hand writing. required
Able to perform Team Lead responsibilities as assigned. required
Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, HemaTerra, etc. required
Broad or specialized knowledge of methods, techniques, and processes. This knowledge is typically acquired through specialized training or broad practical work experience required
Licenses and Certifications
valid drivers' license required
Tools and Technology
Personal Computer (desk top, lap top, tablet). required
General office equipment (computer, printer, fax, copy machine). required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
Vehicle navigation system. required
Screening equipment including: ◦ Lancet ◦ Sphygmomanometer (BP cuff) ◦ Temperature probe ◦ Hemoglobin analyzer required
Phlebotomy collection equipment including: ◦ Blood mixer ◦ Trima ◦ Alyx required
This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth.
We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training.
As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals.
Benefits at MPOWERHealth as an AssociateTechnician:
* Competitive salary while you train
* Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually
* Competitive 401(k) company match with immediate vesting
* Paid time off, company holidays, and sick pay
* Access to MPOWERHealth University
This position is estimated to begin in February 2026.
Responsibilities
As an AssociateTechnician, you will:
* Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system.
* Attend and actively participate in all training sessions, workshops, and lectures.
* Learn to operate and troubleshoot IONM equipment and software.
* Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery.
* Collaborate with surgical and anesthesia teams to provide optimal patient care.
* Maintain accurate records of monitoring results and patient information.
* Continuously develop and refine skills and knowledge in IONM techniques and technology.
* Participate in continuing education and professional development opportunities.
Qualifications
Requirements:
* Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology).
* Strong academic background in anatomy and physiology.
* Must have a valid driver's license and Certification in Basic Life Support (BLS).
* Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion.
We're looking for you to bring:
* Ability to work in a fast-paced and dynamic environment.
* Excellent interpersonal skills.
* Microsoft Office Suite expertise with typing speed of at least 40 WPM.
* Attention to detail and strong analytical skills.
* Willingness to work flexible hours and the ability to work on call.
* Previous experience in healthcare is a plus.
It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
#IND456
Responsibilities As an AssociateTechnician, you will: - Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system. - Attend and actively participate in all training sessions, workshops, and lectures. - Learn to operate and troubleshoot IONM equipment and software. - Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery. - Collaborate with surgical and anesthesia teams to provide optimal patient care. - Maintain accurate records of monitoring results and patient information. - Continuously develop and refine skills and knowledge in IONM techniques and technology. - Participate in continuing education and professional development opportunities.
This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth.
We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training.
As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals.
Benefits at MPOWERHealth as an AssociateTechnician:
* Competitive salary while you train
* Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually
* Competitive 401(k) company match with immediate vesting
* Paid time off, company holidays, and sick pay
* Access to MPOWERHealth University
This position is estimated to begin in February 2026.
Responsibilities
As an AssociateTechnician, you will:
* Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system.
* Attend and actively participate in all training sessions, workshops, and lectures.
* Learn to operate and troubleshoot IONM equipment and software.
* Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery.
* Collaborate with surgical and anesthesia teams to provide optimal patient care.
* Maintain accurate records of monitoring results and patient information.
* Continuously develop and refine skills and knowledge in IONM techniques and technology.
* Participate in continuing education and professional development opportunities.
Qualifications
Requirements:
* Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology).
* Strong academic background in anatomy and physiology.
* Must have a valid driver's license and Certification in Basic Life Support (BLS).
* Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion.
We're looking for you to bring:
* Ability to work in a fast-paced and dynamic environment.
* Excellent interpersonal skills.
* Microsoft Office Suite expertise with typing speed of at least 40 WPM.
* Attention to detail and strong analytical skills.
* Willingness to work flexible hours and the ability to work on call.
* Previous experience in healthcare is a plus.
It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
#IND456
Responsibilities As an AssociateTechnician, you will: - Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system. - Attend and actively participate in all training sessions, workshops, and lectures. - Learn to operate and troubleshoot IONM equipment and software. - Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery. - Collaborate with surgical and anesthesia teams to provide optimal patient care. - Maintain accurate records of monitoring results and patient information. - Continuously develop and refine skills and knowledge in IONM techniques and technology. - Participate in continuing education and professional development opportunities.
$46k-80k yearly est. Auto-Apply 60d+ ago
Associate Technician-Grand Junction, CO
Mpower Healthcare 4.3
Grand Junction, CO jobs
This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth.
We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training.
As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals.
Benefits at MPOWERHealth as an AssociateTechnician:
* Competitive salary while you train
* Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually
* Competitive 401(k) company match with immediate vesting
* Paid time off, company holidays, and sick pay
* Access to MPOWERHealth University
This position is estimated to begin in February 2026.
Responsibilities
As an AssociateTechnician, you will:
* Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system.
* Attend and actively participate in all training sessions, workshops, and lectures.
* Learn to operate and troubleshoot IONM equipment and software.
* Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery.
* Collaborate with surgical and anesthesia teams to provide optimal patient care.
* Maintain accurate records of monitoring results and patient information.
* Continuously develop and refine skills and knowledge in IONM techniques and technology.
* Participate in continuing education and professional development opportunities.
Qualifications
Requirements:
* Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology).
* Strong academic background in anatomy and physiology.
* Must have a valid driver's license and Certification in Basic Life Support (BLS).
* Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion.
We're looking for you to bring:
* Ability to work in a fast-paced and dynamic environment.
* Excellent interpersonal skills.
* Microsoft Office Suite expertise with typing speed of at least 40 WPM.
* Attention to detail and strong analytical skills.
* Willingness to work flexible hours and the ability to work on call.
* Previous experience in healthcare is a plus.
It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
#IND456
Responsibilities As an AssociateTechnician, you will: - Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system. - Attend and actively participate in all training sessions, workshops, and lectures. - Learn to operate and troubleshoot IONM equipment and software. - Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery. - Collaborate with surgical and anesthesia teams to provide optimal patient care. - Maintain accurate records of monitoring results and patient information. - Continuously develop and refine skills and knowledge in IONM techniques and technology. - Participate in continuing education and professional development opportunities.
$32k-54k yearly est. Auto-Apply 20d ago
Care Tech - Surgical Associates
Vail Health 4.6
Vail, CO jobs
Vail Health has become the world's most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
Start your healthcare career where your work truly matters.
Join Vail Health's Surgical Associates team and be part of a supportive, fast-paced surgical clinic that delivers high-quality, compassionate care to our mountain community. Surgical Associates supports patients through a wide range of procedures-from general and minimally invasive surgery to trauma and cancer care-and you'll play an important role in helping patients feel informed, comfortable, and cared for every step of the way.
This is a great opportunity for entry-level candidates who enjoy working with people, learning hands-on clinical skills, and being part of a collaborative healthcare team.
What You'll Do
Be a welcoming first point of contact for patients and provide regular check-ins during their visit
Assist with patient care tasks such as:
Taking and documenting vital signs
Collecting patient information
Completing pre-op checklists and documentation in the EMR
Help keep the clinic running smoothly by preparing exam and procedure rooms and supporting daily patient flow
Work closely with providers and clinical staff to carry out care instructions and orders
Support scheduling, admitting, and discharging patients as needed
Maintain a clean, safe environment and follow infection control and safety standards
Protect patient privacy and model Vail Health's values and Just Culture principles
What You'll Need
One of the following certifications:
EMT (CO), CNA (CO), CMA, RMA, CCMA, NCMA, MAC, or NRCMA
BLS certification (required)
Basic computer skills and comfort learning new systems
Ability to communicate clearly in English
One year of care tech or clinical experience preferred, but not required for motivated candidates eager to learn.
Why Vail Health?
Competitive pay and strong benefits
Up to 5 weeks of PTO in your first year
Housing programs and childcare reimbursement
Tuition assistance, student loan repayment, and certification reimbursement
403(b) retirement plan with immediate match
Wellness perks including up to $1,000 annual wellbeing reimbursement
If you're looking to grow your skills, gain meaningful experience, and make a difference in patients' lives, this is a great place to start.
Apply today and begin your career with Vail Health.
Pay is based upon relevant education and experience per hour.
Hourly Pay:$22-$28.39 USD
$22-28.4 hourly Auto-Apply 14d ago
Associate - Corporate - Data & Technology Transactions
The Practice Group 4.5
Los Angeles, CA jobs
About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers globally and offer unmatched expertise and resources to help you grow from an intellectually curious self-starter into an exceptional lawyer. If you aspire to be the best, this is where you belong. About the Practice Group Latham's data and technology transactions team helps clients negotiate their most complex and important technology contracts and alliances, develop secure and compliant platforms and products, and realize the maximum value of their data and IP assets.
Our group brings together the deep technical and regulatory experience and industry-focused commercial sensibility of a boutique practice combined with the global reach and depth of a first-tier global law firm. We provide strategic guidance and representation to the world's leading corporations, financial institutions, platforms, and emerging tech companies on the full range of transactions and the regulation of technology and data.
Latham helps companies negotiate their key strategic alliances, joint ventures, collaborations, outsourcing and cloud agreements, and IP and technology licenses across industries and market sectors. We help clients develop strategies to protect and make maximum use of technology and data against the backdrop of an ever-evolving internet and ever-increasing regulation. We integrate seamlessly with our market-leading corporate and finance teams to provide focused guidance on the IP, technology, and data aspects of major transactions - from asset commercialization to complex carve-outs. About the Role Data and Technology Transactions Practice is seeking a highly qualified associate with a minimum of three years of experience to join our 4th to 7th year associate class. The ideal candidate will have experience working on technology and intellectual property transactions such as technology licensing agreements, development agreements, consulting services agreements, distribution agreements, strategic alliances, website and mobile application licenses, and terms of use.
Additionally, the candidate should have experience in IP-related work on acquisition, investment, or financing transactions. Main Contact Details *********************
********************************** Additional Information Investing in the well-being of our lawyers and staff is among the firm's highest priorities. Through our “LiveWell Latham” program, we offer best-in-class benefits and comprehensive resources designed to support you and your loved ones through all life's moments - from building a family and taking care of loved ones, to managing your health and saving for the future.
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
We periodically provide demographic data to legal publications, bar associations, civic and community organizations, and in some instances, to local, state, and federal government agencies as required by law or contract. So that the firm can provide this information accurately, we request that you consider self-identifying.
Please click here to review your rights under U.S. employment laws. In accordance with Latham & Watkins policies, associates in this role must protect and maintain any highly sensitive, confidential, privileged, financial and/or proprietary information that Latham & Watkins retains either as part of the legal services the Firm provides to clients or for internal purposes.
Los Angeles: Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link above to review the Ordinance.
San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link above to review the Ordinance.
Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Pay Range
Associate Base Salary
Discretionary bonuses may be available depending on application circumstances and position.
Class of
US Payroll
2026
$225,000
2025
$225,000
2024
$235,000
2023
$260,000
2022
$310,000
2021
$365,000
2020
$390,000
2019
$420,000
2018
$435,000
$48k-86k yearly est. Auto-Apply 8d ago
Technical Support Specialist Tier III
Amen Clinics, Inc., a Medical Corporation 4.1
Costa Mesa, CA jobs
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
$45k-56k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist Tier III
Amen Clinics, Inc., A Medical Corporation 4.1
Costa Mesa, CA jobs
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
$45k-56k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist Tier III
Amen Clinics, Inc., A Medical Corporation 4.1
Costa Mesa, CA jobs
Job Description
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
$45k-56k yearly est. 1d ago
Technical Support Specialist II
DHD Consulting 4.3
Los Angeles, CA jobs
The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services.
Key Responsibilities:
Offer technical support via email, phone, and on-site visits as needed.
Assist customers and sales teams with product specifications, usage, and troubleshooting.
Review blueprints and technical documents to support product trials and machining recommendations.
Develop cost estimates and evaluate potential production improvements through product usage.
Propose equipment, process, or material modifications to enhance efficiency and reduce costs.
Conduct technical training for clients and internal teams.
Monitor industry trends and competitor activities.
Prepare technical reports and maintain accurate documentation.
Qualifications:
Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support).
Bilingual in Korean and English.
Strong analytical, problem-solving, and customer service skills.
Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred).
Work Environment & Physical Demands:
Ability to travel for on-site support as needed.
Occasional exposure to industrial environments with moderate noise levels.
Requires standing, walking, and using hands for technical tasks.
Reasonable accommodations can be provided for individuals with disabilities.
$52k-98k yearly est. 60d+ ago
IT Support Specialist
Imagine! Colorado 4.5
Lafayette, CO jobs
This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
* Oversees, installs and maintains all computer systems.
* Works with users to create and manage network interconnections.
* Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
* Assists users with transitions to new computerized systems as well as new telecommunication systems.
* Evaluates, answers inquiries, diagnoses and resolves operational problems.
* Provides support for employee-owned devices.
* Provides support for all interdepartmental and centralized applications.
* Maintains records on computer equipment and peripherals.
* Updates knowledge of system hardware and software and recommends upgrades when necessary.
* Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
* Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
* Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
* Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
* This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
* Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
* Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
* Ability to work independently and prioritize tasks/goals for self and others.
* Ability to work in a team environment with shared responsibilities.
* Effective written and verbal communication skills with individuals and groups at all professional levels.
* Effective and creative negotiator and problem solver.
* Possession of a valid driver's license and ability to meet Imagine! driving requirements.
* Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
* Microsoft server versions 2008, 2012 and 2016, 2022, and later.
* Microsoft SQL server versions 2003, 2012, 2016 and later.
* Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
* Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
* Familiarity with Active Directory and IT service management tools/ticketing systems.
* Strong understanding of networking, security practices, and data protection.
Training/Education:
* Bachelors degree in related field preferred.
* Certificates in IT related training accepted
* Ability and willingness to successfully complete Imagine training requirements.
Experience:
* Combination of education and experience also considered.
* 2 years of troubleshooting or help desk experience preferred.
Working Environment/Physical Activities
* Working conditions varies by location.
* Keyboard and mouse use: Up to 7 hours daily.
* Clear speaking and hearing for communication.
* Lifting: Up to 30 lbs independently, 60 lbs with assistance.
* Force exertion: Up to 15 lbs occasionally.
* Frequent sitting, repetitive motions, kneeling, twisting, and bending.
* Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$25k-29k yearly est. 30d ago
Android Software Engineer - Applications
Applied Intuition 4.4
Sunnyvale, CA jobs
Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company's solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co.
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
Meet our engineers on the Vehicle OS team!
Vehicle OS is a flexible suite of products that help vehicle manufacturers develop, deploy, and update complete vehicle software and AI applications. Learn more about what the team is building, the team culture, and why it's one of the most exciting projects at Applied Intuition.
About the role
As a Android Software Engineer on the Vehicle OS team, you will be at the heart of designing, building, and maintaining advanced Android apps that power next-generation vehicle intelligence and software at scale.
You'll collaborate with cross-functional teams to deliver smooth, innovative, and reliable features-ultimately driving the transition to a software-defined future for the automotive industry.
At Applied Intuition, you will:
* Design, build, and maintain high-quality Android applications that delight users and set new standards for in-vehicle experiences
* Collaborate closely with product, design, and backend teams to bring new features from concept to production
* Optimize app performance, stability, and quality through best practices, code reviews, and continuous improvement
* Integrate your applications with Applied Vehicle OS and ensure seamless end-to-end functionality
* Contribute to technical standards, architecture discussions, and sprint planning as part of a collaborative team
* Stay up-to-date with the latest Android development trends and tools to drive innovation
We're looking for someone who has:
* 3+ years of Android or iOS application development experience
* 2-4+ years of experience shipped apps at scale
* Deep expertise in Kotlin and Java for Android
* Strong understanding of Android SDK, Jetpack libraries, and modern architecture patterns (MVVM, MVI, etc.)
* Product-focused mindset and passion for building seamless, user-centric experiences
* Self-starter attitude and comfort working in a fast-paced, startup-like environment
* Track record of writing clean, maintainable, and testable code
Nice to have:
* Experience with Android Open Source Project (AOSP) and/or Android Automotive OS (AAOS)
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $147,000 - $255,000 USD annually.
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
$147k-255k yearly 60d+ ago
Android Software Engineer - Applications
Applied Intuition 4.4
Sunnyvale, CA jobs
Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017 and now valued at $15 billion following its recent Series F funding round, Applied Intuition delivers the Vehicle OS, Self-Driving System, and toolchain to help customers build intelligent vehicles and shorten time to market. 18 of the top 20 global automakers and major programs across the Department of Defense trust Applied Intuition's solutions to deliver vehicle intelligence. Applied Intuition services the automotive, defense, trucking, construction, mining, and agriculture industries and is headquartered in Mountain View, CA, with offices in Washington, D.C., San Diego, CA, Ft. Walton Beach, FL, Ann Arbor, MI, London, Stuttgart, Munich, Stockholm, Bangalore, Seoul, and Tokyo. Learn more at applied.co.
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
Meet our engineers on the Vehicle OS team!
Vehicle OS is a flexible suite of products that help vehicle manufacturers develop, deploy, and update complete vehicle software and AI applications. Learn more about what the team is building, the team culture, and why it's one of the most exciting projects at Applied Intuition.
About the role As a Android Software Engineer on the Vehicle OS team, you will be at the heart of designing, building, and maintaining advanced Android apps that power next-generation vehicle intelligence and software at scale. You'll collaborate with cross-functional teams to deliver smooth, innovative, and reliable features-ultimately driving the transition to a software-defined future for the automotive industry. At Applied Intuition, you will:
Design, build, and maintain high-quality Android applications that delight users and set new standards for in-vehicle experiences
Collaborate closely with product, design, and backend teams to bring new features from concept to production
Optimize app performance, stability, and quality through best practices, code reviews, and continuous improvement
Integrate your applications with Applied Vehicle OS and ensure seamless end-to-end functionality
Contribute to technical standards, architecture discussions, and sprint planning as part of a collaborative team
Stay up-to-date with the latest Android development trends and tools to drive innovation
We're looking for someone who has:
3+ years of Android or iOS application development experience
2-4+ years of experience shipped apps at scale
Deep expertise in Kotlin and Java for Android
Strong understanding of Android SDK, Jetpack libraries, and modern architecture patterns (MVVM, MVI, etc.)
Product-focused mindset and passion for building seamless, user-centric experiences
Self-starter attitude and comfort working in a fast-paced, startup-like environment
Track record of writing clean, maintainable, and testable code
Nice to have:
Experience with Android Open Source Project (AOSP) and/or Android Automotive OS (AAOS)
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $147,000 - $255,000 USD annually.
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.