User experience researcher jobs in Allen, TX - 113 jobs

Digital Customer Experience About the Role We are seeking a SR UX Researcher to join a Digital Customer Experience team focused on designing intuitive, data-driven digital products for both customer- and employee-facing applications. This role is ideal for a thoughtful, empathetic, and analytical user advocate who thrives at the intersection of research, data, and design strategy. You will work closely with Product Owners, Designers, Engineers, and stakeholders to uncover insights that inform product decisions and improve end-to-end user experiences. You will have the opportunity to lead research initiatives, influence product strategy, mentor peers, and help scale UX research practices within a complex, fast-paced organization. Why You'll Love This Job Be part of a collaborative, multidisciplinary UX team Influence product decisions through meaningful user insights Work across the full UX research lifecycle, from discovery through validation Wear multiple hats as a researcher, strategist, mentor, and advocate Help mature and scale UX research practices and operations What You'll Do Partner with Product Owners, Designers, and stakeholders to understand business goals and user needs Develop and execute research strategies aligned with product objectives and key results (OKRs) Conduct discovery and evaluative research to inform product direction Perform qualitative UX research, including: Moderated usability testing User interviews and contextual inquiries Heuristic evaluations and competitive analyses Perform quantitative UX research, including: Surveys and clickstream analysis Card sorting, tree testing, and unmoderated usability testing Eye-tracking studies to assess usability and comprehension Synthesize research findings into clear, actionable insights and communicate them effectively to cross-functional teams Leverage analytics tools to supplement research and assess product performance Create and maintain personas, journey maps, and service blueprints to support customer-centered design Monitor UX metrics and customer feedback to identify opportunities for improvement Work in an Agile environment across multiple initiatives and ceremonies Help scale UX research by contributing to Research Operations, infrastructure, and best practices Utilize research tools, hardware, and participant recruitment platforms Top Mandatory Skills & Experience Bachelor's degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Behavioral Sciences, Psychology, or a related discipline Strong foundation in user-centered design, with hands-on experience in qualitative and quantitative research methods Experience with SPSS, R, SQL, database queries, and basic programming languages, supported by strong analytical skills Minimum Qualifications Bachelor's degree in a related field 3+ years of applied UX research experience, preferably in large or matrixed organizations Proficiency with remote unmoderated and moderated usability testing platforms Familiarity with modern design and prototyping tools (Figma, Sketch, Adobe CC, Zeplin, Flinto, etc.) Strong written and verbal communication skills Ability to present research findings clearly and justify design recommendations using data, best practices, and business requirements Passion for advocating and educating teams on user-centered research principles Preferred Qualifications Master's degree or Ph.D. in a related discipline 5+ years of UX research experience in complex or enterprise environments Experience owning and executing research strategies aligned to product objectives and OKRs Project management skills with the ability to define strategy, set goals, and deliver on time Experience scaling research practices, building insight repositories, or establishing benchmarking programs Proficiency with analytics dashboards and data visualization tools Experience conducting field research with unionized or regulated workforces Knowledge of Artificial Intelligence (AI) and its application to UX research and design Skills, Tools & Competencies Qualitative and quantitative UX research methods SPSS, R, SQL, database querying, and basic programming Moderated and unmoderated usability testing platforms Eye-tracking tools and research hardware UX metrics, analytics, and data interpretation Design and prototyping tools Insight storytelling and presentation development Cross-functional collaboration and stakeholder influence

Lead or participate in moderately complex initiatives and deliverables within Design Research & Strategy and contribute to large-scale planning related to Digital Product Management functional area deliverables Plan and execute various research methods, including user interviews, surveys, usability testing and observational studies to gather qualitative and quantitative data about user needs and behaviors Evaluate research findings to identify user pain points, motivations and preferences, translating these insights into actionable recommendations for product teams, design teams and business partners Develop personas and journey maps based on research data to communicate user insights effectively across teams Work closely with designers, product managers and developers to integrate user insights int the product lifecycle, ensuring that user needs are prioritized in design decisions Share research result and recommendations with stakeholders through presentations and reports, fostering a user-centered culture across the organization Required Qualifications: 5+ years of experience in the following: communications, human factors, information sciences, graphic, and visual arts demonstrated through work or military experience. 5+ years of experience developing and executing UX research strategies through the use of various UX research tactics (e.g., developing personas, experience mapping, conducting contextual user research and UX measurement activities) Large bank/financial services experience is a MUST

DescriptionWhat You'll Do + Partner closely with product owners and stakeholders to deeply understand business challenges and champion user experience at every stage. + Develop research strategies that align with product portfolio objectives and support progress toward OKRs. + Design and execute a wide range of quantitative and qualitative UX research methods-including heuristic evaluations, click tests, competitive analyses, surveys, eye‑tracking, remote moderated/unmoderated usability testing, and user interviews-to evaluate usability, comprehension, and overall satisfaction. + Synthesize research findings into clear, actionable insights and present them effectively to stakeholders at all organizational levels. + Leverage analytical tools (e.g., Adobe Analytics, Quantum Metric) to collect data-driven insights that enhance research strategies and provide a complete understanding of user experiences. + Create, update, and maintain Customer Journey Maps and Service Blueprints to help product teams identify pain points, build empathy, and stay customer‑centric. + Thrive in a self-directed, agile environment while managing multiple concurrent meetings, priorities, and projects. + Guide and benchmark product performance using quantitative UX metrics, regularly evaluating customer feedback to identify areas of improvement. + Scale UX research through infrastructure development, education, and contributions to ResearchOps. + Manage research tools, including eye‑tracking hardware, testing platforms, and participant recruitment resources. Minimum Qualifications - Education & Experience + Bachelor's degree in Human‑Computer Interaction (HCI), Human Factors Engineering, Computer Science, Visual Design, Behavioral Science, Psychology, or a related field. + 5+ years of applied UX research experience in large enterprises or highly matrixed environments. + Strong knowledge of user‑centered design principles and experience applying both qualitative and quantitative research methods. + Proficiency with remote testing tools and platforms such as UserZoom, UserTesting, and Userlytics. + Familiarity with modern design and prototyping tools (e.g., Figma, Zeplin, Flinto, Sketch, Adobe Creative Cloud). + Excellent written and verbal communication skills with a proven ability to collaborate across disciplines, products, and roles. + Strong project management capabilities, including setting strategies, defining measurable objectives, and delivering on deadlines. + Proficiency with modern analytics dashboards and tools such as Adobe Analytics and Quantum Metric. + Passion for educating product partners and stakeholders on the value of user‑centered research. + Ability to clearly articulate research findings, design recommendations, and best practices to stakeholders. + Advanced skills in Excel or similar tools for analyzing large datasets. Skills + Adobe Analytics + Quantitative Research Additional Skills & Qualifications (Preferred) + Graduate degree in HCI, Human Factors Engineering, Computer Science, Visual Design, Psychology, or a related field. + 7+ years of applied UX research experience in a portfolio‑driven or product‑based environment. + Experience working in the aviation industry. + Experience scaling research programs and building research insight repositories. + Experience conducting field research with unionized workforces. + Knowledge of Artificial Intelligence (AI) and its applications in UX research and design. + Strong organizational abilities, including labeling, structuring, and designing complex flows and wireframes. Job Type & Location This is a Contract position based out of Fort Worth, TX. Pay and Benefits The pay range for this position is $73.08 - $80.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Fort Worth,TX. Application Deadline This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The UX Researcher will be an integral part of the research and design process across several digital products and concepts. You will work collaboratively with UX Research Team, UX/UI Design Teams, Product & Marketing Strategy Teams, UI Developers, and Prototypers to provide consistent and top-quality analysis to inform the strategic direction of content and designs, conduct UX Research across multiple platforms and channels, and support the evolution of the group's overall strategy As a UX Researcher, you will be tasked with conducting and coordinating research from discovery to competitive analysis with existing products and aid in the overall product development lifecycle. You will be expected to thrive in a rapidly changing startup environment to define/shape the User Research discipline while creatively and resourcefully problem-solving through a myriad of constraints. As a UX Researcher you will be responsible for conducting research, scheduling and managing research projects and delivering actionable insights for a variety of digital financial projects. In a nutshell, we want to out-distance the competition and vastly improve any customer tool, application, and interface we touch. A successful candidate will be able to work closely with the overall research team, understand research and deliverable needs, provide compelling analysis with actionable recommendations, and navigate cultural nuances, as well as integrate seamlessly with the GCT team. Responsibilities: 1) Work with the research team to understand Design team questions and problems and translate them into a testable hypothesis, complete with a specific method and tasks that illuminate the heart of the issue. 2) Prioritize research asks and timelines across domains with research schedules. 3) Provide design recommendations with firm conviction and a gentle touch, while carefully reading people so you'll always know the right balance of each. 4) Perform other miracles and mythic feats as assigned, then figure out what else needs to be done. Qualifications: Must Have's: 1) Bachelor's Degree in UX-related field of study or Communications or Business equivalent 1-2 years of UX research experience with an emphasis on generating well thought out, thorough, yet concise deliverables with actionable recommendations 2) Working knowledge of user experience research tools and techniques (e.g. expert reviews, usability testing, benchmarking, competitive/comparative analysis, rapid iterative testing, etc.), and knowing the strengths and weaknesses of each. 3) Independently scope and plan a research program (can include multiple projects with multiple related studies), consulting with relevant stakeholders and team members. 4) Ability to connect research findings from multiple projects/sources and provide insights on a higher order 5) Confidently apply a range of frameworks to synthesize and solve research problems 6) Strong understanding of user interface design practices and principles a must, better still if you can demonstrate experience relating to research 7) Strong communication, critical thinking, and creative problem-solving skills required. Your ability to demonstrate success in these areas should quickly become obvious. 8) Ability to communicate research results, graphically depict data orally and in writing. 9) Ability to work independently, in a team, and with or without direction is imperative. Nice to Have's: 1) Degree in related field 2) Related experience in another field such as interactive design, information architecture, and/or market research is a plus. 3) Knowledge of UserZoom, Adobe Connect, Sketch, InVision or other research and prototyping tools are additionally advantageous

Sr. UX Researcher W2 Contract - No Benefits Fort Worth, TX This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications. The UX Researcher is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with user research methods, data analysis and UX strategy. You'll wear many hats as a mentor, strategist, collaborator and evangelist, and you'll use your applicable knowledge and skills in user testing, research best practices and methodologies for a wide variety of problems within American. WHAT YOU'LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Collaborate with Product Owners, Product Designers and stakeholders to develop a deep understanding of business problems and advocate for user experience. Contribute research strategies that help define and work toward product portfolio objectives and key results (OKRs). Advocate for and perform discovery and evaluative research to reveal product insights ahead of development. Conduct qualitative UX research using industry-standard methods such as moderated usability tests, heuristic evaluations, user interviews, contextual inquiries and competitive analyses to understand user behaviors, needs, motivations and pain points. Perform quantitative UX research leveraging methods like surveys, clickstream analysis, eye-tracking studies, card sorting, tree testing and unmoderated usability tests to quantify user behaviors, validate design decisions and measure ease-of-use, comprehension and satisfaction. Effectively present and communicate actionable insights to product teams based on research outcomes. Use analytical tools (Adobe Analytics, Quantum Metric, etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for. Create, update and advocate personas, customer journey maps and service blueprints to help product teams stay organized, focused and customer centric. Work in a self-guided Agile environment across multiple initiatives and ceremonies. Actively guide and benchmark product performance with quantitative UX metrics; proactively review customer feedback and find problem areas to focus on. Scale UX research by building infrastructure, educating others and contributing to Research Ops. Utilize research software / hardware (including eye tracking equipment) and participant recruitment resources. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 3+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Knowledge and ability to use remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Desire to promote and teach the importance of user-centered research to Product Owners, stakeholders and Designers Ability to present work in a clear and compelling manner to stakeholders and explain design recommendations by citing best practices, testing data or business requirements Preferred Qualifications - Education & Prior Job Experience Master's degree or Ph.D. in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Experience in owning and creating research strategies that help define and work toward product objectives and key results Project management skills with the ability to build strategy, set objectives & key results, and deliver on time Experience scaling research practices, setting up a research insight repository, and building a product benchmarking program Proficiency in modern analytical dashboards and tools (Adobe Analytics, Quantum Metric, etc.) Experience conducting field research with unionized workforces Knowledge of Artificial Intelligence (AI) and how it can be applied to UX practices Skills, Licenses, and Certifications Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Experience and understanding of SPSS, R, SQL, database queries and basic programming languages Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Ability to present work in a clear and compelling manner to stakeholders explain design recommendations by citing best practices, testing data or business requirements Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Familiarity with using an eye-tracking tool Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Ability to create effective and compelling presentations

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Position Details: Industry: Mass Media Work Location: Carrollton, TX Job Title: Legal Analyst Duration: 3+ month Summary: • The Legal Analyst is responsible for the multi-state tax technical research for various products and services, which entails documentation of the states' laws regarding taxability of these items and maintaining all records to support our taxability position. • This information will be used to update multiple tax data systems with sales, use, telecommunication, and other special tax rates and rules in U.S. jurisdictions. • Review and analyze test cases for tax scenarios. Job responsibilities include: • Research, analyze, and document sales, use and other special tax rate and rule changes. • Monitor statutes, legislative activity, and tax publications to stay abreast of changes in laws and regulations affecting sales and use tax. • Enter tax data changes in multiple tax applications. • Develop and analyze test cases for tax compliance. • Correspond with state and local tax authorities. • Research and write memos on complicated sales tax issues. • Communicate and work with other internal teams to complete timely and correct tax data updates • Conduct presentations on areas of content responsibility. • Perform special projects as assigned by management. Job and work experience requirements: • Bachelor's degree in business administration, accounting, finance or related field. • Law degree • Ability to utilize online research tools (e.g. CCH, Lexis-Nexis, RIA) Special skills and knowledge requirements: • Ability to consistently meet rigid and recurring deadlines • Ability to communicate effectively and handle multiple tasks. • Knowledge of multi-state sales tax laws and requirements • Ability to interact successfully with various tax authorities. • Software systems: Microsoft Excel, Word, Outlook, Access Additional Information To schedule an interview, please contact: Monil Narayan, ************

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. On-Call Clinical Research Consultant oversees the clinical research of consumer products involving healthy paid volunteers. Develops research studies and creates standards and guidelines for clinical research services and programs. Ensures adherence to standard operating procedures, good clinical practice and FDA regulations. JOB FUNCTIONS * Provide professional conduct, supervision and management of studies and investigations in all phases from procurement to completion of delivery of report. * Participate in investigation/pre-study/post-study meetings, study related training exercises, monitoring visits, wrap-up meetings with sponsor and audits conducted by sponsors and regulatory agencies. * Review adverse event forms and subject medical records and provide a medical opinion to the SGS representative and/or sponsor. * Provides reasonable medical care for any medical problems that are related to the research. * Possesses knowledge and complies with applicable FDA / Governmental / International regulations. * Adheres to internal standards, policies and procedures. Qualifications EDUCATION AND EXPERIENCE * Must possess a PhD, M.D., D.O., or similar post-graduate degree in Science, Medicine, or Engineering AND * Dermatology background, sunscreen and cosmetic testing experience a plus * 10+ years of experience in a related field * Licensed ophthalmologist - Required Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

This position will not require to be onsite in our Richardson, TX Headquarters but online during the core business hours. No relocation assistance is available. Please be sure to include your research portfolio and password if required. RealPage is looking for a UX Researcher to join our internal user research department under the UX team. This is an exceptional opportunity to help our design and research teams create world class software products by providing reliable and actionable user feedback on via rigorous and iterative quantitative research with customers and internal users. UX Researcher will focus on research implementation of multiple engagements with a diverse scope and duration by conducting research independently with minimal supervision or no guidance. Additionally, this candidate demonstrates the ability to seek and lead opportunities for multiple product or feature-focused research studies while facilitating stakeholder collaboration and showing mastery of quantitative research methods. A plus is a natural ability to mentor others on UX research topics, tools, and methodologies while contributing to UX research-driven culture and influencing product roadmaps through research data. IDEAL CANDIDATE Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. A successful UX Researcher at RealPage must have the ability to find out what users in the real estate and rental industries need from a software product. The ideal candidate must be able to support ongoing and initiate new research in the following areas: primary, secondary, quantitative, market, survey and potentially mixed-method. We are seeking a talented UX Researcher with the ability to conduct quantitative studies and analyze quantitative data to inform product decisions. Our dream candidate would be the one who is seeking an opportunity to learn and grow professionally quickly, who is comfortable collaborating across time-zones and cross-functional teams (designers, product managers, leaders, engineers). Responsibilities PRIMARY RESPONSIBILITIES You are a can-do and pro-active UX Researcher who understands the value of user insights to developing better product experiences in the PropTech space. The core responsibilities can include: Helping facilitate collaboration within other UX researchers, designers, and product stakeholders by initiating, conducting new and progressing on the existing research projects that help define and drive the future of our products and refine some existing ones to provide better experiences to our customers in the real estate and rental industries. Supporting and helping organize strategic and tactical research within the UX team in partnership with the product and development peers. Helping evangelize and advocate for our users within the organization, showing how user insights drive our strategic direction and growth. This role will set the foundation for scalable, research-driven and user-focused initiatives. Identifying new and collaborate on ongoing research engagements by partnering with business, support, research and design leaders. Being active contributor to setting up and following the processes and expected outputs for research planning domain to ensure the success of foundational studies that address both user behavior, expectations, challenges and sentiments. Assisting with research landscape by helping track research deliverables and research outputs and how they can be shaping product roadmaps, initiatives, metrics, and user pain points across the selected products. Presenting quantitative findings in clear and compelling formats that are effective at bringing teams together and sparking meaningful conversations. Synthesizing the quantitative and iterative research into actionable and interesting insights by uncovering patterns and themes that can effectively improve and enhance the suite of software products across user personas. Communicating findings with technical and non-technical members of the teams to foster a deep understanding of user behavior and needs. Advocating the value of the research findings to diverse audiences through written and oral presentations. Assisting the research team in improving quantitative processes and data collection methods. Mentoring and coaching junior UX professionals and colleagues across functional teams about diverse quantitative methodologies and impactful insights. Acting as an ambassador, evangelizing quantitative user research internally and externally. Negotiating and influencing skills and being able to work well with cross-functional teams - e.g. product and standards designers, product managers, business analysts, engineers and business unit leaders. Prioritizing tasks effectively in a fast-paced and global remote environment while maintaining thorough documentation with clear and insightful presentations of quantitative research findings. Paying an excellent attention to detail and a strong commitment to quality, both in terms of your own work and in improving product quality through quantitative primary and secondary research. Supporting research efforts that align with the business's overarching goals and user needs, driving meaningful changes in the user experience and contribute to business success. Organizing specific deliverables: Research documentation Positional and value-added documentation Research scripts, reports, and summaries Qualifications EDUCATION & EXPERIENCE 7+years of experience in product and/or Quantitative UX research (or equivalent of academic work) BA/BS or MS or PhD degree in social sciences (Sociology, Research, Statistics, Market Research, or similar fields) or experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience or UX bootcamp. Experience with primary and secondary quantitative & evaluative research as well as statistical research methodologies, including expertise in digital product development (B2B and B2C). Experience with various remote research tools, methodologies and techniques. Mastery of quantitative research methods with excellent planning skills and ability to distill project goals and research questions into well thought-out research plans. Method determination skills - ability to identify the best method or mix of quantitative methods based on research questions, timeline and resources. PREFERRED BUT NOT REQUIRED: UX Bootcamp certification or other UX training/ courses could be a plus. Working knowledge of Figma, Miro, Notion, SharePoint, MS Teams, MS Outlook & Power Point apps. Experience or familiarity with techniques and approaches for leading customer-focused interviews and workshops. Experience with conducting secondary analysis research and analysis data from diverse datasets. An understanding of the Agile product development and the role of user research to support continued development. Understanding of agile design and development practices and UX-centered systems thinking for complex global organizations. Growth mindset and sense of humor are a must. #LI-JL1 #LI-REMOTE Pay Range USD $85,800.00 - USD $146,200.00 /Yr.

JobID: 210672538 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $152,000.00-$260,000.00; New York,NY $152,000.00-$260,000.00; Chicago,IL $133,000.00-$225,000.00; Brooklyn,NY $152,000.00-$260,000.00 As an Vulnerability Researcher - Assessments & Exercises at JPMorgan Chase in the Cybersecurity Technology & Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly-skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management. We are seeking a dedicated vulnerability researcher to engage in advanced vulnerability analysis and research, addressing the complex demands of our mission. In this role, you will work closely with fellow researchers and defense teams to identify vulnerabilities and develop cutting-edge solutions. The ideal candidate will be self-motivated, possess extensive technical curiosity, and have a strong background in reverse engineering. You will thrive in a collaborative environment, working on challenging targets to enhance our security posture. Job responsibilities * Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements * Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation * Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement * Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics * Conduct in-depth vulnerability research and exploit development across a broad range of software on modern operating systems, edge devices, on premise, and open-source software. * Reverse engineer binaries using tools such as IDA Pro, Ghidra, or Binary Ninja to identify novel attack surfaces and develop proof-of-concept exploits. * Use common VR toolsets such as Fuzzers, disassemblers, debuggers, and code browsers for static and dynamic analysis. * N-Day vulnerability analysis, patch diffing, and zero-day vulnerability research. * Collaborate with other teams to share findings, support vulnerability triage, patch prioritization, and IOCs sharing, supporting the firm's mission requirements. * Document research findings, proof-of-concepts, and technical workflows. Required qualifications, capabilities, and skills * Obtain 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises * Track record of discovered vulnerabilities (CVEs) in high-profile targets in at least one of the following environments: operating systems, mobile devices, web applications, browsers. * Proven hands-on experience in vulnerability research and PoC/exploit development, reporting, and mitigating security vulnerabilities in open-source projects. * Expertise in advanced analysis frameworks leveraging symbolic execution techniques and dynamic binary instrumentation to uncover, triage, and exploit complex software vulnerabilities. * Hands-on proficiency exploiting complex vulnerability classes - including user-after-free, double free, type confusion - and applying advanced exploitation techniques such as heap spraying and controlled memory corruption to achieve reliable code execution. * Strong understanding of at least two operating systems internals throughout user mode and kernel mode (Microsoft Windows, GNU/Linux, Android, MacOS, or iOS). * Experience auditing large C/C++, Java, and .Net codebases combining automated static analyzers with manual review to trace data and control flow, uncover memory-safety, injection, and deserialization vulnerabilities and produce proof-of-concept code. * Extensive reverse engineering expertise on x86/x64 and ARM/ARM64 binaries, employing IDA Pro, Ghidra, Binary Ninja, WinDbg, GDB, and RR for deep static/dynamic analysis and root cause vulnerability discovery. * Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies * Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents * Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Preferred qualifications, capabilities, and skills * Bachelor's degree in computer science, or PhD in a related technical field, or an equivalent combination of education and/or experience in a related field. * 5+ years of experience in exploit research and development. * Experience using Fuzzing tools such as LibFuzzer, LibAFL, AFL++, OSS-Fuzz, Syzkaller and program analysis tools such as LLVM, Angr, KLEE, Intel Pin, DynamoRIO, and Frida. * Experience emulating embedded platforms for live debugging. * Kernel and low-level OS development. * Deep Linux internals knowledge (SELinux, AppArmor, Seccomp, eBPF, containers, VMs). * Deep Windows internals knowledge (KASLR, DSE, SSDT, IDT, SMEP, SMAP, PXN, KPP, KDP, VBS, HVCI, KMCI, UMCI).

Topaz Labs builds generative AI software for image and video enhancement. Over 1M photographers and designers trust us with their work, including on teams at Google, Nvidia, NASA, and more. Over the past few years we've processed over 1 billion images, grown extremely quickly, and we're just getting started. We're looking for a Generative AI researcher to help us produce best-in-the-world performance and efficiency in image/video enhancement and editing. Your primary responsibility will be to explore and develop GAN and diffusion-based generative AI technologies in the image and video domain. Experience with model distillation, quantization, and pruning to improve inference and memory efficiency while retaining performance is highly desirable.About us Rocketship growth and opportunity for impact ($3M → $45M revenue in five years) Over 1 million customers (including companies like Apple, NASA, Netflix) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, Fox News, CNet, and more World-class team that executes quickly, obsesses about the customer experience, and promotes from within Fast-growing with huge opportunity for impact Strong product-market fit, profitable with infinite runway About you PhD in related field or equivalent industry experience Significant research on GAN or diffusion models for image/video enhancement, image processing, or image editing Experience with model distillation, quantization, and pruning 2+ years of hands-on experience with PyTorch, expert level at python Working knowledge of C/C++ Well-read on recent relevant research papers Preferred: experience with traditional image/video processing and photography interest Aside from technical understanding and research skills, we're looking for someone with a strong work ethic, intellectual humility, and a shipping mentality. We're a small company with a high-visibility and high-performance culture, so you will work with a high degree of impact and autonomy. You'll also collaborate closely with other world-class researchers to exchange ideas and solve problems together. Our research focus has already driven strong success for our company, and your contributions will directly help determine our future growth. We offer strong base salary plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO, 5 personal days plus holidays, and 401k matching. This is a full-time on-site role in Dallas, TX, and we will ask you to relocate if you're not in the area.

Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 14 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in seven states. For more information on our Firm, please visit our website at ************** Title Researchers determine ownership and lien status for real property in order to assist in the collection of delinquent property taxes. The position also reviews documentation recorded at the County Clerk to determine if it affects the subject property. Job responsibilities also include: search, analyze, and evaluate records on titles by looking through private and public records; ability to verify ownership of properties; ability to verify legal descriptions and identify relative liens and encumbrances. Job Skills Requirements: * Must have excellent oral communication skills. * Must have excellent written communication skills. * Must have clear and neat handwriting. * Must be well-organized. - Must have good computer skills. * Must have excellent critical-thinking skills. * Must be self-motivated and able to work independently. * Must be able to grasp complicated legal concepts. * Must be detail-oriented. * Must have excellent proofreading skills. Job Experience Requirements: * Must have prior experience in an office environment. * Prefer prior experience in a law office, title insurance office, or general abstracting experience. Education Requirements: * High School Diploma required. * Prefer some college education. Other Requirements: * Must have reliable transportation. * Must be able to work 37.50 hours per week, 8:30am - 5pm - Monday - Friday. * Hourly rate is $17.00 per hour.

Responsibilities: - Translate concepts into wireframes and mockups that lead to intuitive user experiences. - Facilitate clients product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products. - Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. - Identify design problems and devise elegant solutions. - Make strategic design and user-experience decisions related to core, and new, functions and features. - Take a user-centered design approach and rapidly test and iterate your designs. - Collaborate with other team members and stakeholders. Requirements: - Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments. - Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. - A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns. - Ability to iterate your designs and solutions efficiently and intelligently. - Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients. - A clear understanding of the importance of user-centered design. - Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval. - Be willing to help teammates, share knowledge and experience with them, and learn from them. - Be open to receiving feedback and constructive criticism. - Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industrys latest trends and technologies Additional Information All your information will be kept confidential according to EEO guidelines.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $13 - $15 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs. Responsibilities Ensure that established design standards are consistently and appropriately applied within design work Engage with product management, engineering, business stakeholders, and third-party vendors to understand project Develop and present documentation, user flows, annotated wireframes, and interactive prototypes. Web and Mobile Design experience. Qualifications Bachelor's degree or equivalent in Human Computer Interaction (HCI), Design, or a related field of study 3+ years' of experience in UX design Proficient in visual design and wireframing tools

The Role As a UX Researcher you'll be key to the development of our digital products. Working in concert with Product and Engineering partners and UX Design colleagues, you'll be applying your skills and experience to generate and leverage a wide variety of research methods, testing, metrics and insights to ensure design and product direction is based firmly on solid a foundation of research. Responsibilities Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared Design and execute research studies that follow research best practices and methodologies Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed Collaborate and share research findings and insights across the organization Provide guidance and rigor around research methodologies and best practices Define relevant metrics for benchmarking and measurement of journeys Integrate research insights with quantitative data to inform deep understanding of client journeys as well as data-driven prioritization Bring innovative approaches and creative thinking to scoping primary research with populations that may be challenging to recruit Understand existing and planned client Infrastructure and projects, and work on solutions that can be implemented in a timely manner, to make measurable impact Mentor user researchers and designers doing research to grow and scale research capabilities Collaborate with research and design leadership to identify new tools and/or process improvements that drive better alignment and compliance with design systems Apply a positive and constructive attitude to all feedback. Work closely with UX Designers to ensure they have all the details they need to generate detailed UX designs. Keep up to date with the latest UX practices, innovations, and tools. Help to support new UX starters in the team. Participate in the wider UX community of practice. Required Skills, Experience and Competencies 5-10 years of relevant UX Research experience Extensive hands-on experience leading qualitative and quantitative UX research in a product design environment across the Design Thinking stages Experience leading and conducting generative and evaluative user research Ability to lead workshops relating to UX Research both in-person & remote Creative problem solver comfortable dealing with uncertainty Self-starter with the ability to define goals and strategies Able to combine strategic thinking with pragmatism without sacrificing quality Proactive and positive attitude, with strong attention to detail & analytical skills Outstanding written and oral communication skills Significant experience working with senior stakeholders and engineers Familiarity with research tools e.g UserZoom, UserTesting.com, Dovetail, EnjoyHQ, Qualtrics Bachelor's/University degree Desirable Skills, Experience and Competencies Experience in e-commerce/Internet/mobile space Experience with agile methodology Financial services industry and commercial banking experience Master's degree

Job DescriptionPosition: Sr. UX Researcher W2 Contract - No Benefits Fort Worth, TX This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications. The UX Researcher is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with user research methods, data analysis and UX strategy. You'll wear many hats as a mentor, strategist, collaborator and evangelist, and you'll use your applicable knowledge and skills in user testing, research best practices and methodologies for a wide variety of problems within American. WHAT YOU'LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Collaborate with Product Owners, Product Designers and stakeholders to develop a deep understanding of business problems and advocate for user experience. Contribute research strategies that help define and work toward product portfolio objectives and key results (OKRs). Advocate for and perform discovery and evaluative research to reveal product insights ahead of development. Conduct qualitative UX research using industry-standard methods such as moderated usability tests, heuristic evaluations, user interviews, contextual inquiries and competitive analyses to understand user behaviors, needs, motivations and pain points. Perform quantitative UX research leveraging methods like surveys, clickstream analysis, eye-tracking studies, card sorting, tree testing and unmoderated usability tests to quantify user behaviors, validate design decisions and measure ease-of-use, comprehension and satisfaction. Effectively present and communicate actionable insights to product teams based on research outcomes. Use analytical tools (Adobe Analytics, Quantum Metric, etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for. Create, update and advocate personas, customer journey maps and service blueprints to help product teams stay organized, focused and customer centric. Work in a self-guided Agile environment across multiple initiatives and ceremonies. Actively guide and benchmark product performance with quantitative UX metrics; proactively review customer feedback and find problem areas to focus on. Scale UX research by building infrastructure, educating others and contributing to Research Ops. Utilize research software / hardware (including eye tracking equipment) and participant recruitment resources. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 3+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Knowledge and ability to use remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Desire to promote and teach the importance of user-centered research to Product Owners, stakeholders and Designers Ability to present work in a clear and compelling manner to stakeholders and explain design recommendations by citing best practices, testing data or business requirements Preferred Qualifications - Education & Prior Job Experience Master's degree or Ph.D. in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Experience in owning and creating research strategies that help define and work toward product objectives and key results Project management skills with the ability to build strategy, set objectives & key results, and deliver on time Experience scaling research practices, setting up a research insight repository, and building a product benchmarking program Proficiency in modern analytical dashboards and tools (Adobe Analytics, Quantum Metric, etc.) Experience conducting field research with unionized workforces Knowledge of Artificial Intelligence (AI) and how it can be applied to UX practices Skills, Licenses, and Certifications Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Experience and understanding of SPSS, R, SQL, database queries and basic programming languages Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Ability to present work in a clear and compelling manner to stakeholders explain design recommendations by citing best practices, testing data or business requirements Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Familiarity with using an eye-tracking tool Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Ability to create effective and compelling presentations Powered by JazzHR vTfroT6HkS

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. On-Call Clinical Research Consultant oversees the clinical research of consumer products involving healthy paid volunteers. Develops research studies and creates standards and guidelines for clinical research services and programs. Ensures adherence to standard operating procedures, good clinical practice and FDA regulations. JOB FUNCTIONS Provide professional conduct, supervision and management of studies and investigations in all phases from procurement to completion of delivery of report. Participate in investigation/pre-study/post-study meetings, study related training exercises, monitoring visits, wrap-up meetings with sponsor and audits conducted by sponsors and regulatory agencies. Review adverse event forms and subject medical records and provide a medical opinion to the SGS representative and/or sponsor. Provides reasonable medical care for any medical problems that are related to the research. Possesses knowledge and complies with applicable FDA / Governmental / International regulations. Adheres to internal standards, policies and procedures. Qualifications EDUCATION AND EXPERIENCE Must possess a PhD, M.D., D.O., or similar post-graduate degree in Science, Medicine, or Engineering AND Dermatology background, sunscreen and cosmetic testing experience a plus 10+ years of experience in a related field Licensed ophthalmologist - Required Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

This position will not require to be onsite in our Richardson, TX Headquarters but online during the core business hours. No relocation assistance is available. Please be sure to include your research portfolio and password if . We are looking for a passionate and experienced qualitative UX Researcher to join our growing UX team. You will be responsible for helping define and drive the future of our products and refine some existing ones to provide better experiences to our customers in the real estate and rental industries. You will reveal what our users need from our products by conducting qualitative research, working with cross-functional teams, and performing discovery, usability studies and post-launch studies. These responsibilities also include inspiring user-focused explorations, documenting the learnings, proposing product change or design directions, delivering oral and written presentations, evaluating qualitative data from primary and secondary sources, and helping the UX team better understand what would make RealPage products more intuitive, accessible, and easy to use. RealPage is looking for a qualitative user experience researcher to join its internal user research department. This is an exceptional opportunity to help our design and research teams create world class software products by providing reliable and actionable user feedback on via rigorous and iterative qualitative research with customers. Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. Responsibilities IDEAL CANDIDATE A successful qualitative UX Researcher at RealPage must have the ability to find out what users in the real estate and rental industries need from a software product. The ideal candidate must be able to conduct research in the following areas: primary, secondary, qualitative, market, and ethnographic. The researcher will help product, development and design teams to better understand user motivations and behaviors while working with cross-functional teams. The UX researcher will play a critical role in the early design and strategic product exploration processes. They will be responsible for providing answers to challenging and often unexplored questions about rental experiences and inform stages of product's design. To do this, the qualitative UX researcher will conduct series of research engagements from discovery, strategy, design, testing and post-launch user feedback. The best candidate will have a deep understanding of qualitative user research methods and best practices, experience with and passion for proptechnology and digital B2B & B2C product development. This role will work in close day-to-day partnership with the Design, Product, and Technology teams to improve existing user experiences and identify new opportunities for future product enhancements. PRIMARY RESPONSIBILITIES Working closely with cross-functional teams to identify and evaluate discover, strategic, iterative and post-launch research topics to capture business values and metrics delivered by UX. Collaborating with senior members of the team to help create an overall discovery and research plans that effectively fits user feedback into the product development processes across various phases. Conducting primary and secondary qualitative user research, including methods such as user interviews, ethnography, potentially onsite user intercepts, usability testing, and questionaries to truly understand and empathize with renters and professionals in the real estate industry while answering specific research questions to drive impactful business outcomes. Presenting qualitative findings in clear and compelling formats that are effective at bringing teams together and sparking meaningful conversations. Synthesizing the qualitative and iterative research into actionable and interesting insights by uncovering patterns and themes that can effectively improve and enhance the suite of software products across user personas. Communicating findings with technical and non-technical members of the teams to foster a deep understanding of user behavior and needs. Advocating the value of the research findings to diverse audiences through written and oral presentations. Assisting the research team in improving qualitative processes and data collection methods. Mentoring and coaching junior UX and colleagues across functional team about diverse qualitative methodologies and impactful insights. Acting as an ambassador, evangelizing qualitative user research internally and externally. Leading workshops and stakeholder meetings - ability to listen and incorporate feedback from colleagues in a workshop environment. Negotiating and influencing skills and being able to work well with cross-functional teams - e.g. product and standards designers, product managers, business analysts, engineers and business unit leaders. Prioritizing tasks effectively in a fast-paced and global remote environment while maintaining thorough documentation with clear and insightful presentations of qualitative research findings. Paying an excellent attention to detail and a strong commitment to quality, both in terms of your own work and in improving product quality through discovery research and usability testing. Managing own time effectively while working across various time zones. Being open-minded and forward thinking and actively maintaining an interest in the field while keeping up-to-date with qualitative research and analysis tools, techniques and testing methodologies. Organizing specific deliverables: Research documentation Positional and value-added documentation Research scripts, reports, and summaries Qualifications EDUCATION & EXPERIENCE 5+years of experience in product and/or qualitative UX research BA/BS degree or equivalent practical experience end-to-end experience with all aspects of qualitative research (study design, recruiting, moderation, analysis, reporting). Experience with usability testing and evaluative research as well as generative research methodologies, including expertise in digital product development (B2B and B2C) Experience with various remote testing tools, methodologies and techniques. Mastery of qualitative research methods with excellent planning skills and ability to distill project goals and research questions into well thought-out research plans. Method determination skills - ability to identify the best method or mix of qualitative methods based on research questions, timeline and resources. Usability or UX testing skills - creating study designs, moderating sessions, writing reports, and presenting findings that drive the improvement of product features. PREFERRED BUT NOT REQUIRED: A portfolio that exhibits how past research experiences contributed to successful feature/product development. Understanding of agile design and development practices and UX-centered systems thinking for complex global organizations Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. The ability to manage ambiguity, work autonomously, and multi-task in an agile environment. Growth mindset and sense of humor are a must. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. #LI-REMOTE #LI-REMOTE Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $85,800.00 - USD $146,200.00 /Yr.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $13 - $15 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.