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UX Researcher, Quantitative
Meta 4.8
User experience researcher job in Lansing, MI
Our UX Research team is designing for the global spectrum of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta.We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide range of perspectives and stem from many different perspectives, approaches, experiences and backgrounds.We're looking for excellent communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society. They will also need to be comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Meta.
**Required Skills:**
UX Researcher, Quantitative Responsibilities:
1. Work closely with product and business teams to identify research topics
2. Act as a thought leader in the domain of research, while advocating for the people who could use our products
3. Design and execute end-to-end custom primary research using a wide variety of methods
4. Design studies that address both user behavior and attitudes
5. Ability to work independently and autonomously
6. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
7. Communicate results and illustrate suggestions in compelling and creative ways
8. Work cross-functionally with design, product management, content strategy, engineering and marketing
9. Generate insights that both fuel ideation and evaluate designs
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree with 10+ years' of relevant experience in userexperience, applied research and/or product research and development or a Master's degree and 8+ years' relevant experience, or PhD and 5+ year relevant experience
11. Experience coding with R, SQL, STATA, SPSS or equivalent
12. Experience with survey design and response effects
13. Experience applying statistical analysis methods such as Regressions, ANOVA, and T-Tests
14. Interest in and experience executing hands-on, primary research
15. Experience translating research findings into strategic narratives
**Preferred Qualifications:**
Preferred Qualifications:
16. Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
17. Experience with consumer products, consumer insights, or product development
**Public Compensation:**
$164,000/year to $227,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$164k-227k yearly 60d+ ago
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Lead, UX Product Researcher
Deloitte 4.7
User experience researcher job in Grand Rapids, MI
Role Overview: As a Lead ExperienceResearcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. Strategically design, plan, and execute userresearch studies and analyze behavioral metrics to paint a complete picture of our users to drive design decisions and userexperience priorities. This role requires a proven track record of userresearch strategy and execution using a deep toolbox of methodologies to explore behavior, workflow and motivations of our users. Passion for blending qualitative and quantitative research to inform design strategy, rapid prototyping, and iterative testing for continuous improvement essential. Join us in shaping the future of design!
Recruiting for this role ends on March 31, 2026
Key Responsibilities:
+ Define research strategy, design, and execute research studies effectively
+ Provide userresearch expertise and execution across products in a cross-functional environment.
+ Develop appropriate research methodologies and test plans for products, employing innovative approaches that are the best fit for individual products or areas
+ Conduct research using a wide variety of qualitative and quantitative methods to generate actionable insights across the product development lifecycle, from generative research to identify new opportunities, iterative concept evaluation, and post-launch testing
+ Conduct internal cross-functional workshops using design-thinking methodologies to drive collaboration
+ Synthesizes research results into usable assets such as user personas, and translates research results into valuable and delightful design opportunities
+ Collaborate with empowered product teams to define success metrics from both qualitative and quantitative perspectives, aligning research with business goals
+ Connects the entire product team with users through communication of userresearch results in an easily consumable way tied to user outcomes
+ Develop a systematic approach to collecting, sharing, and communicating research insights with product teams to inform design improvements
+ Use research insights to inform product strategy and uncover new opportunities based on user needs.
+ Advocate for research findings in a compelling way that inspires action across teams.
+ Work closely with UX designers to translate research findings into actionable design recommendations and stay embedded to support their implementation.
+ Partner with empowered product teams to prioritize and identify key research topics.
+ Stay up to date on UX, userresearch, and behavioral analytics trends, best practices, and methodologies.
+ Create regular summary dashboards to share key research findings and insights with management teams.
+ Exhibit expertise in driving the data strategy across multiple listening channels, such as usage metrics, surveys, and usability testing.
+ Respond to ad hoc requests for metrics to guide design and product decisions.
+ Regularly provide insights to designers and empowered product teams on key behavioral metrics, such as tool usage, search behavior, feature engagement, user demographics, and pathway analysis.
+ Spreads knowledge, practices, and improvements in experience vertical community of practice. Stays current with trends in UX.
Required Qualifications:
+ 5+ years of conducting comprehensive UserResearch across multiple methodologies, driving actionable insights that shape product development and customer success.
+ 5+ years working with a various userresearch methodologies including focus groups, ethnography, concept validation, usability testing, card sorting, surveys, mobile testing, etc.
+ Master of UserResearch craft, recognized for expertise in both qualitative and quantitative research methods, and for fostering a culture of learning and innovation.
+ Bachelor's degree in Cognitive Psychology, Experimental Psychology, or a related field; PhD or other advanced degree preferred.
+ Limited immigration sponsorship may be available
+ Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
+ Effective mentor, building impactful relationships with junior researchers and cross-functional teams, while guiding their professional growth.
+ Expert analytical and problem-solving skills, with a strong foundation in data analysis, statistical methods, and the creation of metrics dashboards.
+ Proficient in using research insights to advocate for a customer-focused and product-driven mindset.
+ Highly experienced in developing creative, strategic research plans that seamlessly connect big-picture thinking with detailed execution.
+ Exceptional communication and collaboration skills, with the ability to present research findings clearly and influence decisions across all levels of the organization.
+ Inspirational player-coach, capable of leading research efforts for large teams or independently driving research initiatives for specific products.
+ Adept at conducting rapid, iterative research to inform product decisions and identify simple solutions to complex problems.
+ Humble, curious, and learning-forward, embracing an iterative approach to research that favors action, learning, and adaptation.
The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success. It is the engine that drives Deloitte, serving many of the world's largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 - $191,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: ************************************************************************************************************
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#LH-1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$60k-74k yearly est. 60d+ ago
Detroit Experience Studio (Student Application)
VMLY&R
User experience researcher job in Detroit, MI
About VML VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
VML is a WPP agency (NYSE: WPP). For more information, please visit ************ and follow along on Instagram, LinkedIn, and X.
.
You Belong Here
Detroit Experience Studio is an immersive program where students are taught the ins and outs of working in a creative agency. You'll learn from professionals who work for some of the world's most well-known brands about what it takes to succeed in this industry. Students are expected to come to each class ready to learn, contribute to their own and their group's work, and commit to being open and engaged throughout the 10-week cohort.
We are now accepting applications for the Spring 2026 Cohort!
* Applications must be submitted by January 30, 2026
* The Spring 2026 Cohort runs March 3, 2026 - May 14, 2026
* Classes are held every Tuesday and Thursday from 4-6 pm.
* Transportation to and from Hunt Street Station in Detroit and a meal will be provided for each student
Here's what we expect from you as a student:
* Be enrolled as a junior or senior in a Detroit high school
* Interested in art, design, writing, project management, or strategy
* Willing and able to learn as an individual and contribute as a group member
* Committed to attend two 2-hour classes in a 10-week cohort
* Ability to present work in class and in a client pitch
DES is an amazing opportunity for students to set a path toward college and a career. If you're ready to apply, send us your application!
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
$67k-93k yearly est. 8d ago
User Experience (UX) Researcher
Gentex Corporation 4.6
User experience researcher job in Grand Rapids, MI
You want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland, Michigan, Gentex is an 8-time winner of the Top Workplaces in Michigan.
UserExperience (UX) Researcher II is responsible for the design and execution of userresearch initiatives aimed at understanding user needs, behaviors, and pain points. You will collaborate closely with product designers, product managers, and other stakeholders to ensure that user insights are integrated into the design and development process, helping to create intuitive and user-centered products.
This position is working onsite in Zeeland, MI, in an office, Monday - Friday.
WHAT YOU'LL DO
Take the lead on designing and executing a wide range of research studies (e.g., usability testing, surveys, ethnographic research, user interviews, and field studies) to uncover user needs, behaviors, and pain points.
Analyze both qualitative and quantitative data to identify key trends, insights, and actionable recommendations. Communicate findings clearly through reports, presentations, and artifacts like personas, user journey maps, and research briefs.
Lead usability testing sessions for prototypes, designs, and existing products. Identify usability issues, prioritize them based on impact, and collaborate with design teams to iterate solutions.
Work closely with product managers, designers, engineers, and stakeholders to ensure that user insights are integrated into product roadmaps, design decisions, and development processes.
Contribute to the development of long-term research strategies that align with product and business goals. Help define research objectives and prioritize studies based on impact and project timelines.
Advocate for a user-centered approach in decision-making processes. Use research insights to support strategic initiatives and influence product design, functionality, and improvements in usability.
Continually keep internal stakeholders in the loop on study results and then, as needed, create detailed reports and other artifacts allowing them to clearly understand and prioritize user needs.
Prepare and present research findings to senior leadership and cross-functional teams, ensuring clear, actionable insights are communicated effectively.
Stay current with UX research methodologies, trends, and best practices, and apply them to improve research processes and outcomes within the team.
Other duties as assigned.
HOW YOU'LL DO IT
Attention to detail - Ensuring information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
Communicating effectively - Developing and delivering multi-mode communications that convey clear understanding, taking into account the unique needs of different audiences.
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Fostering teamwork - Building effective partnerships and working collaboratively with others to meet shared objectives.
Planning and aligning - Planning and prioritizing work to meet commitments aligned with organizational goals.
Maintaining a high level of honesty, integrity, and confidentiality with respect to company matters.
Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
WHAT TO BRING
Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Anthropology, or a related field.
2+ years of experience in UX research or a related field.
Expertise in a variety of qualitative and quantitative research methods.
Proficiency with research tools (e.g., UserTesting, Optimal Workshop, Maze) and data analysis tools (e.g., SPSS, R, Excel).
Experience with synthesizing complex data and distilling insights into clear, actionable recommendations for stakeholders.
Advanced skills in preparing and presenting research findings to both technical and non-technical audiences.
Strong communication and presentation skills to share research findings with diverse audiences.
Ability to work collaboratively in a cross-functional team environment.
Proficiency in Microsoft Office Suite.
WHAT WILL HELP
Strong organizational skills and attention to detail.
Problem-solving skills, with the ability to propose actionable insights and recommendations based on research findings.
Strong interpersonal skills, with the ability to build relationships and communicate effectively with various teams.
Familiarity with wireframing and prototyping tools (e.g., Figma, Sketch, InVision).
Experience with statistical analysis or data visualization.
Knowledge of accessibility and inclusive design principles.
Gentex is an equal opportunity employer
Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
Assistance
Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at *********************. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
Understand your right to work
At Gentex, we use E-verify to confirm you're authorized to work in the U.S.
E-Verify - English & Spanish
Right to Work - English
Right to Work - Spanish
$65k-82k yearly est. Auto-Apply 1d ago
Healthcare AI/ML Researcher
Optech 4.6
User experience researcher job in Detroit, MI
Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at *****************
JOB SUMMARY:
We are seeking a Healthcare AI/ML Researcher to drive innovative machine learning and AI research within the healthcare organization. The ideal candidate will design, develop, and validate novel AI/ML models using healthcare data to improve clinical, operational, and population health outcomes. This role blends advanced quantitative methods, healthcare domain knowledge, and applied research to develop solutions that can be deployed at scale.
JOB RESPONSIBILITIES:
* Conduct research on advanced AI and machine learning methods applicable to healthcare data (claims, EHRs, imaging, genomics, or population health datasets).
* Develop, implement, and evaluate novel ML algorithms for predictive modeling, NLP, reinforcement learning, and deep learning tasks.
* Collaborate with data scientists, ML engineers, clinical experts, and product teams to translate research into actionable solutions.
* Design experiments and validation pipelines to ensure model robustness, fairness, and clinical relevance.
* Publish research findings in academic journals, conferences, or internal white papers.
* Stay current with state-of-the-art AI/ML techniques and healthcare research.
* Support AI governance, explainability, and compliance requirements for research-to-production models.
JOB QUALIFICATIONS:
* PhD or Master's in Computer Science, Data Science, Statistics, Computational Biology, or a related quantitative field.
* Strong background in machine learning, deep learning, reinforcement learning, NLP, or related AI techniques.
* Experience working with healthcare data (EHRs, claims, imaging, clinical trials, or genomics) preferred.
* Strong programming skills in Python, R, TensorFlow, or PyTorch.
* Proven researchexperience (publications, conference presentations, or open-source contributions).
* Ability to communicate complex research to both technical and non-technical stakeholders.
PREFERRED QUALIFICATIONS:
* Experience in healthcare AI/ML projects in insurance, clinical, or population health domains.
* Familiarity with HIPAA, data privacy, and regulatory compliance in healthcare.
* Experience with model deployment pipelines, MLOps, or AI governance.
* Collaborative experience bridging research and applied product development.
OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. *************************************************
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$62k-108k yearly est. 16d ago
Connected Vehicle Researcher - Vehicular System and Applications
General Motors 4.6
User experience researcher job in Warren, MI
Hybrid: This position is located in Warren, MI & requires an employee to be onsite 3-4 times per week.
Who You Are:
As a member of the Connected Vehicle ExperienceResearch Lab, you will be working with the Connected Vehicle System group. You will be applying your expertise in connected and autonomous vehicles, wireless communication, infotainment, robotics, and data science for developing innovative approaches to enhance customer experience through wireless connectivity. As a researcher in this group, you will implement your solutions in wireless communication and publish your research findings in peer-reviewed journals to extend the reach of General Motors' development of next-generation technology. This will also include interfacing with universities, research institutes, and other advanced technology laboratories to build a network for amplifying your research.
What You Do:
Develop connected vehicle systems and applications for safety, infotainment, and robotics
Develop and implement new vehicular applications and services in prototyping systems
Develop and implement vehicular network protocols prototyping systems. Preferably, a candidate should be able to implement research ideas in functioning wireless prototypes on GM research vehicles or robotic systems
Customize operating systems and software architectures that facilitate and support vehicular communication applications
Evaluate and analyze the developed protocols, systems and application services either via extensive simulations or via empirical experimental measurements
Participate in government-funded research work, such as the USDOT collaboration projects
Document research work through internal and external publications
Facilitate technology transfer via active participation in cross-functional teams
What You Need:
U.S. Citiznship
Master's degree in computer science or electrical engineering
Researchexperience in at least one of the following areas: mobile systems and applications, wireless communication, wireless network protocols, cyber-physical systems, wireless sensor network, intelligent transportation system, data science, or other related areas
Strong theoretical, experimental or software programming skills
What Would be Even Better:
PhD degree in a related area
Hands-on experience building empirical systems to develop connected vehicle systems
Hands-on experience with cloud and edge computing
Hands-on experience with socket programming
Experience with data analysis or AI/Machine Learning for engineering applications.
Demonstrates leadership in field of study, extra-curricular activities, or service organizations
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$107k-145k yearly est. Auto-Apply 8d ago
Gear Dynamics Researcher
Oakland University 4.6
User experience researcher job in Rochester, MI
Minimum Qualifications PhD and/or current work experience in desired field. Work Schedule PT/Temp (20-39 hours, No Benefits )
$49k-67k yearly est. 60d+ ago
Associate UX Designer
Whirlpool 4.6
User experience researcher job in Benton Harbor, MI
Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
This role in summary
Whirlpool Corporation is looking for a talented Associate UX Designer to join our Global UserExperience Design organization. At Whirlpool we believe in having people as our central focus, both our users and our employees. Our UserExperience team takes pride in having a pulse check on what our users really want while riding the waves of emerging technologies. As a team member you will be crafting experiences that will make the lives of millions of consumers around the globe a whole lot easier and delightful right in their homes! You will have the freedom to explore sound, light, graphics, written and spoken language, motion, sensors and remote capabilities to craft a symphony for a solution.
Your responsibilities will include
As an Associate UX Designer, you'll play a key role in shaping the userexperience for our products. You'll be responsible for conducting research, designing data-driven experiences, and collaborating cross-functionally across projects.
* Create compelling digital experiences: Participate in the design and development of intuitive and user-friendly interfaces for Whirlpool's connected home appliances and services.
* Collaborate with cross-functional teams: Work closely with visual designers, motion designers, engineers, product managers, and other stakeholders to understand user needs and co-create innovative solutions.
* Communicate design effectively: Clearly communicate design decisions and rationale through wireframes, flow diagrams, storyboards, mockups, and high-fidelity prototypes.
* Champion user-centered design: Advocate for the needs of users throughout the design process and ensure their perspectives are considered in all decisions.
* Conduct userresearch: Assist in the planning and execution of userresearch activities, such as user interviews, usability testing, and surveys.
* Contribute to design systems: Help build and maintain consistent and scalable design systems across Whirlpool's various brands.
* Explore the future of IoT: Stay abreast of emerging technologies and trends in the IoT space, such as voice UIs, AI, and the Internet of Things.
Minimum requirements
* High School Diploma or GED
* 6+ months of UX work experience
Preferred skills and experiences
* Basic knowledge of UX/UI fundamentals, usability, and accessibility principles
* Familiarity with Figma and an understanding of design systems
* Strong written, verbal, and visual communication skills
* Ability to problem-solve and think critically while supporting design projects
RSRWH
What we offer
Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional information
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
* Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
* Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
* Sabbatical - Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
#LI-JR1
$68k-83k yearly est. 22d ago
VIP Experience Manager
Sage Hospitality 3.9
User experience researcher job in Detroit, MI
Why us?
Shinola Hotel is seeking a VIP Experience Manager to create timeless memories and quality experiences for guests and associates alike.
The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city's history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Oversees guest experience for arriving, departing and in-house guests and VIP's as determined by the hotel by ensuring accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Elevates the guest experience through activations and hotel presence within the Front Office. Oversees the VIP program to provide exceptional and personalized experiences for our most loyal guests. Promotes a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
Orchestrates, welcomes, and coordinates the delivery of VIP amenities.
Champions and improves ranking of our TripAdvisor program.
Champions our growing Luxury Travel segment by developing relationships with guests.
Helps mitigate late C/O, early C/I issue and ensure guest satisfaction even when pending.
Execute last minute High-end Retail clientele, arrivals and departures that meet and exceed expectations.
Own each VIP guest throughout their stay.
Oversees aspects of the VIP program to include, personalizing service during the stay.
Contact in-house VIPs and high value guests to gain insight about their stay.
Follow-up on any complaints or problems a guest may experience in a timely and professional fashion and determine response to ensure a quality guest experience.
Ensure proper communication to hotel on all hotel activities in a way that ensures that guest needs are being met in a timely fashion.
Ensure optimum guest satisfaction.
Facilitate creating, printing and distributing Amenity Cards for Repeat Guests, special occasions, etc.
Advance all VIP rooms to ensure highest quality level of cleanliness and special preparation.
Ensure VIP amenities are personalized and delivered.
Maintain a friendly, cheerful and courteous demeanor always.
Provide a warm welcome to all arriving and in-house guests; demonstrate the spirit of hospitality during each guest interaction.
Courteously answer all guest inquiries and follow through on all requests.
Maintain excellent guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Daily and administrative tasks for Guest Experience Team. Coach and guide department, keep staff accountable to comply with guests' expectations and Shinola standards.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk manager or minimum of four years front office or guest relations experience in a hotel environment.
Knowledge/Skills
Must have total understanding of all hotel front office procedures.
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
Requires supervisory/management skills.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Available to work various shift: AM, PM, Evening, Overnight, Holidays based on VIP arrivals.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read written forms of communication and monochrome computer screen.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required
Pushing/pulling small carts
Lifting of food and beverages on and off carts, 20 lb. maximum
Mobility - must be able to reach all areas of hotel to assist clients.
Carrying and lifting of bar equipment, files and office items up to 25 lbs.
Environment
Work inside 95% shift. Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation.
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
Benefits
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
$79k-121k yearly est. Auto-Apply 28d ago
Restaurant Team Member
Noodles & Company 3.8
User experience researcher job in Grand Rapids, MI
Pay is up to $17.00 an hour. Includes TIPS (Average Tips per Hour is $4.00-$5.00) Plus, get a Free Interview Meal* About You You're awesome. You make an impression wherever you go. You don't want to work at just any restaurant, you want to work with a restaurant that will develop you, nourish and inspire you, and provide a fun atmosphere that will make it fun to go to work every day.
Noodles is that restaurant and we're looking for an amazing Team Member to join our team as a cashier, server, cook and/or curbside specialist.
About Noodles
At Noodles & Company, our mission is to always nourish and inspire every team member, guest and community we serve. We accomplish this by living our values of We Care, We Show Pride, We are Passionate, and We Love Life! We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun!
We are proud to be recognized on Forbes' 2021 Best Employers for Diversity and Forbes' 2021 Best Employers for Women lists and are committed to creating an inclusive environment where Noodlers can bring their full self to work.
Benefits
Careers at Noodles are served with a side of:
* Flexible scheduling - part-time and full-time opportunities
* Free shift meal -plus other food discounts
* Competitive pay, plus tips for eligible locations
* Paid time off
* Tuition assistance
* Medical insurance
* 401(k) with company match
* Opportunities for advancement
Your Day in the Life
* Greet guests to make them feel welcome and answer any menu questions
* Take guests' food orders and handle credit and cash transactions
* Serve our Real Food to guests and respond to any requests
* Prepare food items quickly and accurately; this could include preparing noodle dishes, appetizers and salads
* Ensure the restaurant is always clean and welcoming for guests
What You Bring to the Team
* Desire to surprise each guest with the experience
* Love for working in a fast-paced, team-oriented environment
* Dependable, strong work ethic
* Ability to work nights, weekends and holidays
* Must be at least 16 years of age
* Ability to meet physical requirements of the position, including walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds. Other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment
COVID-19 Safety Measures
We are committed to ensuring the safety of our Team Members and Guests. Our safety measures include:
* Symptom screenings before each shift
* Enhanced cleaning and handwashing procedures
* Face coverings are provided for all team members
* Learn more about our safety: noodles.com/teammembersafety
Noodles is an Equal Opportunity Employer. Our goal is to be an inclusive and diverse team that is representative of the communities and guests we serve.
* Enjoy a free bowl of noodles, pasta, soup, or salad at participating Noodles & Company restaurant locations when you interview for any in-restaurant position. Interviewing manager to approve Free Bowl-up to $10 value-following your completed interview.
$17 hourly 29d ago
UI/ UX Manager
Fabergent 4.0
User experience researcher job in Detroit, MI
Greetings from Fabergent, Kindly let me know if you are currently available in the job market Feel free to browse across through an opening below which matches your profile Please respond with your updated profile if interested Title: UI Design Manager
Duration : 4 months
Interview Type : Phone face 2 face
Qualifications:
• 5+ years of interactive design direction experience with 2+ years experience as an administrative lead/manager
• MFA, BA or BS in areas such as interactive design, Fine Arts or Graphic Design.
• Demonstrated experience with a variety of design tools, such as Photoshop, Illustrator, and InDesign and design-asset management tools
• A working knowledge of HTML, CSS, JavaScript; experience working with responsive framework, such as Bootstrap preferred
• Demonstrated experience directing all elements of design, including typography, imagery, iconography, etc.
• Proven experience developing and managing visual design guidelines and standards
• Proven experience presenting creative work to decision makers, stakeholders, and colleagues
• Proven experience working in a collaborative environment; Agile experience a definite plus
• Demonstrable appreciation of user centered design principles and methods
• Superior conceptual and critical-thinking abilities, as well as the ability to provide hands-on tactical execution with the utmost attention to detail and timeline management
***********************************************************************************************************************
Best Regards,
Tissa George
Mobile: ************
FABERGENT INC |*****************
Additional Information
All your information will be kept confidential according to EEO guidelines.
$84k-127k yearly est. 6h ago
UX Designer / Business Analyst (Enterprise Applications)
Pyrovio
User experience researcher job in Ann Arbor, MI
Are you a UX Designer or a Business Analyst with a desire to work with a rapidly growing company helping Fortune 500 companies achieve performance excellence?
About Us:
We help organizations successfully develop and implement their strategies. We assist a diverse client base across all industries in meeting the demands of today's challenging markets. The unique proprietary approach that we adopted has resulted in rapid growth of the company and its client base. Our clients include Fortune 500 companies as well as multinational companies in all sectors: private, public, and government. We have performed engagements in the US and other countries.
Role Overview:
We're looking for a versatile and driven UX Designer / Business Analyst to join our team and help shape the future of enterprise applications. This hybrid role is ideal for someone who thrives at the intersection of user-centered design and business analysis, and who is passionate about creating intuitive, data-informed digital experiences that solve real business problems.
You'll be responsible for designing seamless userexperiences while also gathering and analyzing business requirements, mapping processes, and collaborating with cross-functional teams to deliver impactful solutions.
Key Responsibilities UX/UI Design
Design wireframes, mockups, prototypes, and high-fidelity visuals for enterprise applications.
Conduct userresearch, usability testing, and accessibility assessments (e.g., WCAG, ADA compliance).
Develop user personas, journey maps, and user flows to inform design decisions.
Collaborate with developers and stakeholders to ensure design feasibility and alignment with business goals.
Advocate for user needs and maintain design consistency across platforms.
Business Analysis
Engage with stakeholders to gather and document business requirements (BRD, FRD, PRD, User Stories).
Analyze data and workflows to identify opportunities for process improvement.
Map current and future state business processes and translate them into actionable insights.
Support sprint planning, backlog grooming, and cross-functional collaboration.
Create dashboards, reports, and visualizations to support decision-making.
Qualifications
3-6 years of experience in UX/UI design and/or business analysis, preferably in enterprise environments.
Proficiency in design tools (e.g., Figma, Adobe XD, Sketch) and prototyping platforms.
Experience with data analysis tools (e.g., Power BI, Tableau, Excel, SQL).
Strong understanding of UX principles, accessibility standards, and responsive design.
Excellent communication and stakeholder engagement skills.
Ability to work independently and collaboratively in a fast-paced, agile environment.
Bachelor's degree in Design, Human-Computer Interaction, Business, or related field.
Good to Have
Experience working on Supply Chain products and/or in legacy industries such as Utilities, Manufacturing, Healthcare, Public Agencies
Familiarity with enterprise software
Exposure to Agile methodologies and tools (e.g., JIRA, Confluence).
Knowledge of usability testing frameworks and survey tools.
Comfort with both qualitative and quantitative research methods.
$65k-91k yearly est. Auto-Apply 60d+ ago
UX Designer
Nits Solutions
User experience researcher job in Novi, MI
NITS is a boutique technology and marketing firm that specializes in developing and executing automotive dealer parts marketing programs for automotive OEMS. We have several proprietary platforms and tools to facilitate the management and execution of dealer facing parts marketing programs. We build customize Business Intelligence system for Fortune 500 firms.
NITS has been voted by Corp Magazine as “Michigan's Economic Bright Spot” and as Inc 500's and Inc 5000's “One of the Fastest Growing Private Companies” in 2014 and 2015.
Job Description
.
As a UserExperience Designer for NITS Solutions, you will ensure that software products are user-friendly and completely functional to engage users and drive business results. You will be expected to collaborate regularly with developer teams, manage visual design, consult with clients, and stay up to date with technology trends.
Skills and Job Requirements
Work with developers, business analysts and end users to design and build userexperience, as well as to define business and feature requirements.
Create process flows, conceptual diagrams, wireframes (high-fidelity and low-fidelity), and mockups to effectively communicate high-level design strategies and detailed interaction behaviors.
Validate design by participating in user testing and iterates or pivots based upon the user test results.
Experience throughout Software Development Lifecycle (SDLC).
Exceptional attention to the userexperience throughout the SDLC.
Ability to simplify and distill complex business processes into intuitive experiences.
Exhibit strong attention to detail, demonstrated by past UX projects.
Qualifications
Bachelor's degree in design, human-computer interaction (HCI), software engineering, or a related field. Master's preferred.
Education or experience in user-centered design techniques.
Deep understanding of web technologies: HTML, CSS, Flash.
A solid portfolio demonstrating strong interactive and visual design skills.
For quick consideration, please include a link to your online portfolio or any interactive applications you've designed with your application materials.
NITS Solutions offers
paid vacation and holidays, 401(k) and health care benefits.
Position location is in Novi, MI. Local candidates only.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-91k yearly est. 6h ago
UX Designer
NITS Solutions
User experience researcher job in Novi, MI
NITS is a boutique technology and marketing firm that specializes in developing and executing automotive dealer parts marketing programs for automotive OEMS. We have several proprietary platforms and tools to facilitate the management and execution of dealer facing parts marketing programs. We build customize Business Intelligence system for Fortune 500 firms.
NITS has been voted by Corp Magazine as “Michigan's Economic Bright Spot” and as Inc 500's and Inc 5000's “One of the Fastest Growing Private Companies” in 2014 and 2015.
Job Description
.As a UserExperience Designer for NITS Solutions, you will ensure that software products are user-friendly and completely functional to engage users and drive business results. You will be expected to collaborate regularly with developer teams, manage visual design, consult with clients, and stay up to date with technology trends.
Skills and Job Requirements
Work with developers, business analysts and end users to design and build userexperience, as well as to define business and feature requirements.
Create process flows, conceptual diagrams, wireframes (high-fidelity and low-fidelity), and mockups to effectively communicate high-level design strategies and detailed interaction behaviors.
Validate design by participating in user testing and iterates or pivots based upon the user test results.
Experience throughout Software Development Lifecycle (SDLC).
Exceptional attention to the userexperience throughout the SDLC.
Ability to simplify and distill complex business processes into intuitive experiences.
Exhibit strong attention to detail, demonstrated by past UX projects.
Qualifications
Bachelor's degree in design, human-computer interaction (HCI), software engineering, or a related field. Master's preferred.
Education or experience in user-centered design techniques.
Deep understanding of web technologies: HTML, CSS, Flash.
A solid portfolio demonstrating strong interactive and visual design skills.
For quick consideration, please include a link to your online portfolio or any interactive applications you've designed with your application materials.
NITS Solutions offers
paid vacation and holidays, 401(k) and health care benefits.
Position location is in Novi, MI. Local candidates only.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-91k yearly est. 60d+ ago
UX Designer
Collabera 4.5
User experience researcher job in Bingham Farms, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Position Details:
Job Title: UserExperience Designer
Duration: 5 month (may extend)
Location: Philadelphia, PA and Bingham Farms, MI
Responsibilities:
• Work closely with product teams to uncover business needs, develop design strategies and communicate your design solutions
• Design and specify the product experience using iterative design techniques including design studios, customer interviews and usability testing
• Produce design deliverables such as sketches, scenarios, wireframes, mental models and prototypes
• Effectively communicate research findings, conceptual ideas and detailed design rationale both verbally and visually
• Help define and maintain a global patterns and guidelines library
• Evangelize experience design throughout the organization
Qualifications:
• Proven ability to work in a cross-discipline, open and creative team
• Highly creative, detail-oriented, passionate about delivering the best userexperience possible
• Excellent communication and writing skills
• Ability to work independently and juggle multiple UX projects at a time
• Proficiency in Adobe Creative Suite
• Familiarity with modern web technologies
• Bachelor's degree, preferably in a design-related discipline
• A portfolio demonstrating relevant experience in user-centric design
• Background in visual design a plus
• Experience in rapid prototyping a plus
• Experience working in an agile development environment a plus
Qualifications
Data Visualization, D3.JS, UserExperience, Mockups, Prototypes
Additional Information
To set up an Interview, please contact:
Monil Narayan
************
monil.narayan(@)collabera.com
$67k-87k yearly est. 60d+ ago
UX/UI Designer
Icreatives
User experience researcher job in Belleville, MI
Job Title: UX/UI Contract Designer (In-Office/Remote Hybrid)
Belleville, MI
Contract Duration: 3 months with option to extend up to 2 times (total of 9 months)
Hourly rate: $40/hour
Schedule: Monday to Friday, 8:30 AM - 5:00 PM (37.5 hours per week)
About the Opportunity:
We're seeking a skilled UX/UI Contract Designer to join our client's team for a hybrid in-office/remote contract position. The ideal candidate will have experience in creative problem-solving, knowledge of UserExperience and User Interface principles, knowledge of Figma (or a similar tool), knowledge of User Testing methods and principles is a plus, any coding skills or 3D modeling skills are a huge plus, and any previous automotive experience is nice, but not required.
What We're Looking For:
A talented designer with strong technical skills and soft skills
Ability to work effectively in a team environment
Passion for design and problem-solving
Job Responsibilities
Next-Generation CID GUI (Graphical User Interface) Drawing Production
Learn dedicated GUI design and UX tools.
Cooperate with company designers to design materials for GUI.
Create wireframes, mock-ups, and GUI prototypes using dedicated tools for the development of the next-generation infotainment systems, telematics, cluster-meter and any other input devices.
Design interaction and userexperience concepts for infotainment systems, telematics, cluster-meter and any other input devices relevant to userexperience of car ownership. 40%
Next-Generation CID GUI Screen Transition Diagram Production
Create interactive animated screens in order to test screen transitions and usability.
Using the latest prototyping tools, assist in sharing multiple flows of the future GUI with collaborators and stakeholders for feedback, ideas, testing, and design iterations. 20%
UX Design Trend Research
Conducts trend exploration of IVI, market and other investigative research from a future perspective, and reflect survey results on the next-generation car in order to improve product capabilities.
Plan, coordinate and direct the preparation of reports, surveys, research information including in-house rapid-prototyping, and analyze data to direct future efforts.
Report opinions and interpretations based upon engineering and designing knowledge and experience.
Exercises foresight. Coordinates various research programs and driving test requested by SBR and SRD. Includes gathering research/intelligence on competitive products.
Suggest modifications of methods to the project members.
Identify company strengths (and how to exploit them), Company weaknesses (and how to overcome them), competitors strengths and weaknesses (and how to take advantage of them).
Ability to learn a system and understand how a consumer will use the technology. 20%
Various GUI Tool Skill Improvement
Research new design tools and their capabilities.
Participate in training to learn new tools, and practice using them to enhance skills. 10%
Requirements:
Degree in Design or equivalent work experience (minimum 3 years)
Experience with collaborative prototyping tools like Figma
Strong design and problem-solving skills
Work Arrangement:
In-office/remote hybrid schedule
After 90 days of full-time in-office work, a 3-day in-office / 2-day remote schedule (Wednesdays and Fridays only)
Screening Process:
7-year criminal background check
5-panel drug screen administered by iCreatives
___________________________________________________________________________________
This is a contract onsite position, in the Belleville, MI area. Remote work is not an option for this opportunity. Potential Hybrid work model is available after 90 days of onsite work is completed.
To apply, please submit your resume and portfolio link/case studies for immediate consideration.
Due to the volume of applications, we are unable to respond to each application personally. If we are interested in your qualifications, we will contact you via telephone or email as soon as possible. By applying for this position, you agree to be contacted by email or text message. Message and data rates may apply.
icreatives is an Equal Employment Opportunity Employer. All qualified applicants and talent will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. We believe in providing a culture that embraces and champions diversity, equity, and inclusion because it truly fosters creativity.
$40 hourly 60d+ ago
In-Shop Team Member
Jimmy John's Gourmet Sandwiches
User experience researcher job in Kalamazoo, MI
Team Member- $13-$14/hour with opportunity for advancement - Locations in Kalamazoo/Portage, Paw Paw, Three Rivers. Tell us which location works best for you! Jimmy John's is unlike any other sandwich chain in the country because we specialize in super-fast, high-volume sandwich execution! This high-speed execution has earned us the reputation of "Subs So Fast You'll Freak!" and "Americas #1 Sandwich Delivery." Now you can be a part of a rock star team that produces and delivers sandwiches freaky fast!
Rock Stars Wanted
In-shoppers are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while maintaining sanitation standards. If you have a killer work ethic, an awesome attitude and love providing customers with great service, apply today to become a part of "Americas #1 Sandwich Delivery" team.
If you are the rockstar for the job, apply now!
$13-14 hourly 7d ago
1st Shift Forklift Team Member
Landscape Forms 3.7
User experience researcher job in Kalamazoo, MI
Job Description
Join Our 1st Shift Team at Landscape Forms!
Fork Lift Driver Shift: First Shift - Start your day early and finish before rush hour. Enjoy stable hours and a dependable weekday schedule - with weekends off!
Pay: NEW Starting Rate: $17/hr
Plus Quarterly Bonuses - average $9,600 annually!
Ready to Build a Career You Can Be Proud Of?
At Landscape Forms, we don't just manufacture beautiful outdoor furniture - we design environments that bring people together. As the industry leader in high-design site furniture and lighting, we're growing fast and looking for dependable, energetic individuals to grow with us.
Why You'll Love Working With Us:
✅ Full-Time, Direct-Hire Stability
✅ Quarterly Bonus Opportunities - averaging $9,600/year
✅ Career Development & Tuition Reimbursement
✅ Health, Dental & Vision Insurance - Starting Day 1!
✅ 401(k) Match + Profit Sharing
✅ Paid Vacation, Holidays & Parental Leave
✅ Paid Volunteer Time
✅ Fun Company-Wide Activities & Celebrations
What You'll Do:
You'll be cross-trained in multiple areas so you're always learning and growing. Your day-to-day could include:
Assembling, finishing, and packaging beautiful, high-quality outdoor furniture
Operating machinery and hand tools
Reading engineering drawings and maintaining documentation
Working with a close-knit team to hit production goals
Keeping our shop clean, safe, and organized (we take pride in our space!)
You'll Thrive Here If You:
Enjoy working with your hands and staying active (no desk job here!)
Are reliable, detail-oriented, and team-focused
Take pride in producing high-quality work
Are open to learning, growing, and even working a little overtime
Like being part of a workplace where innovation and positivity are the norm
Requirements:
High School Diploma or GED
Stable work history
Positive, can-do attitude
Ability to lift up to 50 lbs and stand for long periods
Basic computer and math skills
Willingness to work in a fast-paced manufacturing environment
Why Landscape Forms?
🏆 Fortune Best Medium Workplaces in Manufacturing & Production 2020-2024
🏆 Michigan Manufacturer of the Year - 2020
🏆 Great Place to Work Certified since 2019
🏆 Veteran Friendly Employer - MI Veterans Affairs Agency 2020-2024
Come Be Part of Something Bigger.
Join a company that values creativity, innovation, and hard work - and rewards you for it. This isn't just a job; it's a place to grow your career while making an impact on beautiful spaces across the country.
Apply today - your next great adventure starts here.
Let's build something beautiful, together.
$17 hourly 11d ago
Member Experience Manager
EŌS Fitness 3.9
User experience researcher job in Michigan
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Takes Initiative in identifying ways to enhance the member experience.
Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
Ensure members feel heard and valued, maintaining an open line of communication.
Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry.
Excellent communication (written and verbal), problem-solving, and interpersonal skills.
Ability to multitask and thrive in a fast-paced, customer-facing environment.
Strong organizational skills and attention to detail.
Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
Knowledge of fitness industry operations, including membership management and billing processes.
Requirements:
Must successfully pass background check.
Must Obtain a CPR certification within 30 days of employment. *
Must attend EōS Ethos and Customer Service Training within 30 days of employment. *
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
Hourly Pay Range
$18 - $20 USD
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program.
Please review the details of this program by clicking here
.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$18-20 hourly Auto-Apply 21d ago
UX Researcher, Qualitative
Meta 4.8
User experience researcher job in Lansing, MI
Our UX Research team is designing for the global spectrum of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide range of perspectives and stem from many different perspectives, approaches, experiences and backgrounds.We're looking for excellent communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society. They will also need to be comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Meta.
**Required Skills:**
UX Researcher, Qualitative Responsibilities:
1. Work closely with product and business teams to identify research topics
2. Act as a thought leader in the domain of research, while advocating for the people who could use our products
3. Design and execute end-to-end custom primary research using a wide variety of methods
4. Design studies that address both user behavior and attitudes
5. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
6. Communicate results and illustrate suggestions in compelling and creative ways
7. Work cross-functionally with design, product management, content strategy, engineering and marketing
8. Generate insights that both fuel ideation and evaluate designs
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree with 4+ years of relevant experience within userexperience, applied research setting and/or product research and development, Master's degree and 2+ years relevant experience, or a PhD and relevant experience
10. Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
11. Interest in and experience executing hands-on, primary research
12. Experience translating research findings into strategic narratives
**Preferred Qualifications:**
Preferred Qualifications:
13. Experience with consumer products, consumer insights, or product development
14. Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
**Public Compensation:**
$103,000/year to $166,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
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How much does a user experience researcher earn in Kentwood, MI?
The average user experience researcher in Kentwood, MI earns between $58,000 and $105,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.
Average user experience researcher salary in Kentwood, MI
$78,000
What are the biggest employers of User Experience Researchers in Kentwood, MI?
The biggest employers of User Experience Researchers in Kentwood, MI are: