Information Systems Technician jobs at Vail Resorts - 415 jobs

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

The Technical Support Specialist will provide first line technical support (on-site and by phone) for all Pebble Beach Company business operations and corporate functions. This person will also assist with creating technical documentation and work with our knowledge base. They are also responsible for installing, configuring, and maintaining all the technology (hardware and software) for the divisions of the Pebble Beach Company. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * Diagnose and correct software problems, including user errors, configurations errors, and bugs. * Diagnose and repair hardware; including printers, computers, terminals, and communication devices. * Perform routine preventive maintenance, as scheduled. * Create, assign, and track tickets for escalated tickets to the rest of the IT team. * Document key troubleshooting processes. Develop technical documentation for employees. * Contribute to and maintain the knowledge base. * Organize assets, systems, and documentation. * Install, upgrade, configure, and maintain hardware/software. * Maintain organization and inventory of lab, shed and related areas. * Complete projects assigned by manager on time. * Answer first level support calls - logging all requests into the service desk ticketing system. * Provide first level phone support for common system problems. * Offer service and customer assistance during field visits. * Manage all on-site installation, maintenance, and repairs to ensure proper documentation of all related processes. * Comply with all Pebble Beach Company safety and health policies and procedures. * Work independently to provide first line technical support. * Must be able to work weekends and after-hours support on a rotational basis as needed. * Other tasks as assigned by manager. Absolutely Required Skills: * 1 year of help desk or technical support experience. * Excellent problem-solving abilities and communication skills. * Must have strong attention to detail. * Good at conveying complex ideas and likes to solve technical challenges. * Must be a self-motivated team player. * A passion for technology and world class customer service. * Enjoys learning new technologies. * Valid California driver's license with current DMV printout required. * College degree required. Familiarity with the Following is a Plus: * Windows 10 and MS Office suite experience. * Imaging and deploying software with Microsoft SCCM. * Configure and setup of Avaya Phones. * Experience working with Point of Sale (POS). * Experience with ticketing system. * Cable tracing and punching down. Why work for Pebble Beach Company: * Competitive Pay: $27.00 - $30.00/hour. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

About Mobilize Financial Services As a partner caring for all its customers, Mobilize Financial Services builds innovative financial services to create sustainable mobility for all. A subsidiary of the Renault Group whose activity started almost 100 years ago, Mobilize Financial Services is the commercial brand of RCI Banque SA, a French Bank specializing in automotive financing and services for customers and dealers. With operations in 35 countries and more than 4,100 employees, the group financed over 1.2 million contracts (new and used vehicles) in 2024 and sold 3.7 million services. At end 2024, net assets stood at €44.7 billion in financing and pre-tax income at 1,194 million euros. Since 2012, the group has rolled out a deposit collection business in several countries. At the end of December 2024, net deposits collected totaled €30.5 billions. About Internal Audit Internal Audit is an independent and objective activity designed to bring insurance to an organization on its level in managing operations, to provide advice to improve them and contributes to create added value. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. The Internal Audit of Mobilize Financial Services reports to the Group CEO and to the Group Audit Committee. The Internal Audit Function is organized with one team of internal auditors based in countries and at corporate level. Position Key Responsibilities * Audit execution * Support planning, scoping, and execution of IT audits across the Group's entities. * Assist in evaluating IT general controls (ITGCs), application controls, cybersecurity, data management, and IT outsourcing arrangements. * Participate in fieldwork, including walkthroughs, testing, and documentation of findings. * Risk & compliance assessment * Contribute to the assessment of IT risks in line with the bank's risk appetite, ECB expectations, and regulatory requirements. * Review compliance with IT and security-related policies, frameworks (e.g., ISO 27001, NIST), and financial regulations (EBA/ECB guidelines, DORA, GDPR, etc.). * Reporting * Document audit work in line with IIA Standards and internal methodologies. * Draft clear, concise working papers and contribute to audit reports for senior management. * Collaboration & knowledge building * Work closely with business and IT stakeholders across the Group. * Support continuous monitoring of IT risks, emerging threats, and digital transformation projects (cloud, AI, data analytics, mobility services). * Stay current on IT audit best practices, banking regulations, and industry developments. Profile Education & Qualifications * Master's degree in IT, Information Security, Audit, Finance, or a related field. * Additional certifications (or willingness to pursue) such as CISA, CIA, ISO 27001, or equivalent are a plus. Experience * 0-2 years of experience in IT audit, IT risk management, information security, or technology consulting (internship or first role). * Exposure to banking, financial services, or regulated environments is advantageous. Skills * Knowledge of IT general controls, IT security principles, databases, networks, and cloud environments. * Familiarity with audit methodologies, risk assessment techniques, and regulatory frameworks (EBA, ECB, GDPR). * Strong analytical and problem-solving skills with attention to detail. * Excellent written and verbal communication in English (TOEIC score > 750); French, Spanish, Italian or German is a strong asset. * Ability to work in a multicultural, international environment. Mindset * Curious, proactive, and eager to learn. * Strong integrity and professional skepticism. * Team-oriented with an interest in international exposure. What We Offer * A structured career path in IT and Internal Audit with opportunities for professional certifications. * Exposure to cutting-edge IT and digital transformation topics in banking and automotive finance. * International collaboration with colleagues and stakeholders across 36 countries. * Hybrid working arrangements, based in Paris. Job Family Governance Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future. By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the Group Privacy Policy.

Responsibilities Systems and Network: Maintain internal system and application efficiency and uptime. Perform application maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations Configures and installs various network devices and services including wireless networks Analyzing system logs, identifying potential issues with systems, and implementing improvements Updating and Maintaining Google suite of products for the company POS: The POS System Administrator is responsible for managing, administering, and supporting Toast Point of Sale (POS) systems and other systems All responsibilities are to be performed in accordance with all laws and regulations, as well as company policies, practices, and procedures Lead and oversee all day to day POS configurations and integrated applications, including new locations and users, menu and menu rollout implementation, promotions Responsible for the ultimate integrity of the POS system and maximizing the overall usefulness of the system for a variety of users Identify and resolve POS issues with venders and internal teams Lead department-wide POS data reporting, including sales, sales mix reporting and promotion results Work with vendors to facilitate equipment sourcing, costing, inventory and installation support of all internal POS systems Create, maintain and revise technical documentation update and communicate to Operations team and other stakeholders when required Support ongoing operational processes related to store level functions such as restaurant openings, training & menu roll outs Documentation of policies, procedures and processes to ensure information is accurate and up to date Creating and maintaining strong system controls and user permissions - including implementation of a secure PAM program Partners with finance in reviewing cash variations and irregular transaction Assist Finance in setting up departmental and property reports, analyses and dashboards Collaborate with Finance team in identifying and executing analysis opportunities Evaluate current business processes and identify ways to improve productivity, reduce costs, and ensure that resources are effectively being utilized Adapt quickly and effectively to procedural changes and assist with other special projects Ensure that required licensing is maintained & updated Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc Other duties as assigned Everyone works in Safety - If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual Everyone works in Security - If you See Something, it is your responsibility to Say Something You must notify the appropriate department or individual if you feel there is a security concern Everyone works in EVS - If there is trash on the floor, it is your responsibility to pick it up Everyone works in Guest Experience - If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual IT Support: Provide IT ticket and 1st Line support to internal customers in person, via phone, Microsoft Teams, Slack, and email within agreed SLAs. This may include the investigation of ticket issues through to resolution and make any recommendations to improve processes. Logging and managing tickets through the JIRA helpdesk Assist with internal IT, hardware and device management and asset tracking Assisting with the development of new menus within our Toast POS system Creating and updating dish recipes within a stock system to specification within R365 Updating delivery partner systems to specification for menu launches - knowledge of Otter, Grubhub, Ubereats, Doordash, and Toast a Must. Perform both ad-hoc and scheduled administrative changes to operational systems, including workforce management and table management Perform daily, weekly, monthly user administration duties Any other business deemed necessary by the IT Service Delivery Manager Maintains all service requests through the Jira ticket system. Key person for POS, PMS and other hospitality system implementations. Administer new users and user rights to network and software. Performs audits and updates as applicable. Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Recommend new processes, or changes in processes, to achieve business goals, following best practices and standards. Work well with vendors and make system feature upgrade requests as necessary. Assist department by creating, maintaining comprehensive checklists for implementations, job tasks, FAQs and troubleshooting information. Knowledge, Skills, & Abilities High energy, enthusiastic, and adheres to our core values. Administration of M365 licensing, GPO creation, & Microsoft product family. Advanced knowledge of IP (Internet Protocol) networking, CLI scripting, LAN/WAN routing, switching, VLAN segmentation, VPN tunneling, and advanced Firewalls. Knowledge and experience working with Paycom, ChefX and associated tools is a plus. Knowledge of CC camera setup and management Good planning and priority setting skills. Good communication and organizational skills. Strong problem solving, math, and analytical skills Qualifications In order to be considered, you MUST have previous restaurant IT experience!!!!!!!!!!! Responsibilities Systems and Network: Maintain internal system and application efficiency and uptime. Perform application maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations Configures and installs various network devices and services including wireless networks Analyzing system logs, identifying potential issues with systems, and implementing improvements Updating and Maintaining Google suite of products for the company POS: The POS System Administrator is responsible for managing, administering, and supporting Toast Point of Sale (POS) systems and other systems All responsibilities are to be performed in accordance with all laws and regulations, as well as company policies, practices, and procedures Lead and oversee all day to day POS configurations and integrated applications, including new locations and users, menu and menu rollout implementation, promotions Responsible for the ultimate integrity of the POS system and maximizing the overall usefulness of the system for a variety of users Identify and resolve POS issues with venders and internal teams Lead department-wide POS data reporting, including sales, sales mix reporting and promotion results Work with vendors to facilitate equipment sourcing, costing, inventory and installation support of all internal POS systems Create, maintain and revise technical documentation update and communicate to Operations team and other stakeholders when required Support ongoing operational processes related to store level functions such as restaurant openings, training & menu roll outs Documentation of policies, procedures and processes to ensure information is accurate and up to date Creating and maintaining strong system controls and user permissions - including implementation of a secure PAM program Partners with finance in reviewing cash variations and irregular transaction Assist Finance in setting up departmental and property reports, analyses and dashboards Collaborate with Finance team in identifying and executing analysis opportunities Evaluate current business processes and identify ways to improve productivity, reduce costs, and ensure that resources are effectively being utilized Adapt quickly and effectively to procedural changes and assist with other special projects Ensure that required licensing is maintained & updated Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc Other duties as assigned Everyone works in Safety - If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual Everyone works in Security - If you See Something, it is your responsibility to Say Something You must notify the appropriate department or individual if you feel there is a security concern Everyone works in EVS - If there is trash on the floor, it is your responsibility to pick it up Everyone works in Guest Experience - If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual IT Support: Provide IT ticket and 1st Line support to internal customers in person, via phone, Microsoft Teams, Slack, and email within agreed SLAs. This may include the investigation of ticket issues through to resolution and make any recommendations to improve processes. Logging and managing tickets through the JIRA helpdesk Assist with internal IT, hardware and device management and asset tracking Assisting with the development of new menus within our Toast POS system Creating and updating dish recipes within a stock system to specification within R365 Updating delivery partner systems to specification for menu launches - knowledge of Otter, Grubhub, Ubereats, Doordash, and Toast a Must. Perform both ad-hoc and scheduled administrative changes to operational systems, including workforce management and table management Perform daily, weekly, monthly user administration duties Any other business deemed necessary by the IT Service Delivery Manager Maintains all service requests through the Jira ticket system. Key person for POS, PMS and other hospitality system implementations. Administer new users and user rights to network and software. Performs audits and updates as applicable. Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Recommend new processes, or changes in processes, to achieve business goals, following best practices and standards. Work well with vendors and make system feature upgrade requests as necessary. Assist department by creating, maintaining comprehensive checklists for implementations, job tasks, FAQs and troubleshooting information. Knowledge, Skills, & Abilities High energy, enthusiastic, and adheres to our core values. Administration of M365 licensing, GPO creation, & Microsoft product family. Advanced knowledge of IP (Internet Protocol) networking, CLI scripting, LAN/WAN routing, switching, VLAN segmentation, VPN tunneling, and advanced Firewalls. Knowledge and experience working with Paycom, ChefX and associated tools is a plus. Knowledge of CC camera setup and management Good planning and priority setting skills. Good communication and organizational skills. Strong problem solving, math, and analytical skills

IT Technician (Part-Time, Weekends, On-site) We're looking for a reliable and detail-oriented IT Technician to provide weekend (16 hours/week) support at the von Trapp Family Lodge & Resort on-site in Stowe, VT. In this role, you'll help ensure that our information systems and network infrastructure run smoothly keeping our operations connected and our guests' experiences seamless. PLEASE NOTE: This position is on-site at our Stowe, Vermont Property. This is NOT a remote position. Responsibilities Respond promptly to IT requests submitted through the HotSOS ticketing system , as well as email and voicemail inquiries. Create, assign, and maintain user logins and passwords. Collaborate with third-party vendors to support and maintain property telephone, internet, and Wi-Fi systems. Troubleshoot and resolve technical issues, escalating or following up as needed to ensure timely resolution. Perform preventative maintenance, including cleaning and inspecting workstations, printers, and peripherals. Maintain accurate documentation of IT systems, processes, and issues. Assist with additional IT tasks or projects as assigned. Qualifications Associate degree in Information Technology or a related field, or equivalent combination of education and 2-3 years of relevant experience. Proficiency with Microsoft Windows operating systems and general desktop/laptop support. Working knowledge of computer networking and troubleshooting principles. Strong problem-solving , communication , and customer service skills. Excellent attention to detail with the ability to multitask , organize , and prioritize effectively. Ability to work independently with minimal supervision, especially during weekend shifts.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. TITLE: Broadcast Engineer (Part Time) DEPARTMENT: IT REPORTS TO: Venue Technology Engineering, Sr. Manager FLSA: Non-exempt; Part-time WHAT SETS YOU APART We are looking for a motivated and technically curious Part-Time, Broadcast Engineer to join Team City. This position is designed for students or recent graduates interested in the technical side of stadium production and broadcast systems. As a Broadcast Engineer, you'll assist in the maintenance, operation, and support of broadcast systems, helping ensure the reliable transmission of audio and video content to viewers across platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with setup, maintenance, and operation of studio, control room, and transmission equipment. Support live and recorded broadcasts by monitoring signal flow and resolving technical issues. Help with installation and testing of new broadcast equipment and infrastructure. Work alongside engineers to troubleshoot audio/video quality issues and perform signal path checks. Document procedures, technical diagrams, and system configurations. Collaborate with production, IT, and editorial teams to support multi-platform content delivery. Other duties as assigned. QUALIFICATIONS It's never just a job at Orlando City SC and Orlando Pride. It's a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications: Currently pursuing or recently completed a degree in Broadcast Engineering, Electrical Engineering, Media Technology, or related field. Basic understanding of audio/video signal flow, SDI, IP broadcast, and transmission principles. Basic knowledge with QSYS. Will need to operate and trouble shoot QSYS audio and video system. Knowledge of setting up and operating Streamdeck and Bitfocus software. Familiarity with broadcast equipment such as cameras, switchers, audio mixers, and servers is a plus. Some experience with Adobe Creative Suite, OBS, Vmix or similar tools is beneficial. Strong problem-solving skills and attention to detail. Willingness to learn in a fast-paced, real-world media environment. Ability to attain and maintain a SafeSport certification. Ability to pass a background check. Ability to lift and move equipment when necessary (up to 50 lbs).

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: * Work in an entrepreneurial and dynamic environment with a chance to make an impact. * Develop lasting relationships with great people. * Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician III The IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Functions * Maintain IT Support Department's Tactical goals * Assists team with execute projects based on priorities, goals, and objectives * Support IT Support Supervisor in executing day to day responsibilities. * Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends) * Maintain the highest level of customer service for our end users (technical & soft skills). * Lead departmental projects, contributing where needed for successful completion. * Escalate issues to appropriate IT Teams as needed * Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed * Travel to remote plants as needed at the direction of IT Support Management team. * Document all incoming issues and escalate to the appropriate Support teams * Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications * Minimum Qualifications: * 4 Years - Experience in Field or similar manufacturing environment * 4 Years - Experience in Position * 2 Years - Niagara IT Systems Experience or equivalent * experience may include a combination of work experience and education * List if any travel is required using percentage of time: * 25% - on average travels 1 week out of the month * Preferred Qualifications: * 6 Years- Experience in Field or similar manufacturing environment * 6 Years - Experience working in Position * 4 Years - Niagara IT Systems Experience * experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: * Lead Like an Owner * Makes safety the number one priority * Keeps alert for safety issues and escalates immediately * Effectively prioritizes tasks based on department goals * Shows respect to others and confronts interpersonal issues directly * Prioritizes resolution of customer issues effectively * Responds promptly and honors commitments to internal and external customers * InnovACT * Makes recommendations to continuously improve policies, methods, procedures, and/or products * Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances * Increases performance through greater efficiency * Find a Way * Seeks to develop technical knowledge through learning from other experts * Understands interdepartmental impact of individual decisions and actions * Seeks solutions rather than placing blame * Empowered to be Great * Consistently looks for ways to improve one's self through growth and development opportunities * Communicates clearly and promptly up, down, and across * Communicates effectively to manage expectations Additionally, IT Technician III is expected to demonstrate: * Outstanding Customer/Client Focus. * Strong technical skillset with ability to diagnose complex, multi-faceted system issues. * Strong knowledge of and experience with Microsoft Office software. * Good written and verbal communication skills. * Strong hands on technology background on both hardware and software platforms. * Ability to adapt to change including advances in technology * Provide technical guidance to Level I/II technicians * Teamwork Orientated. Education * Minimum Required: * High School Diploma * Preferred: * Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: * Required: A+ CompTIA or equivalent * Preferred: MTA/MSCE, Network + Foreign Language * Required: None Required * Preferred: Elementary Proficiency, Spanish Typical Compensation Range Pay Rate Type: Hourly $33.24 - $48.20 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. * Paid Time Off for holidays, sick time, and vacation time * Paid parental and caregiver leaves * Medical, including virtual care options * Dental * Vision * 401(k) with company match * Health Savings Account with company match * Flexible Spending Accounts * Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members * Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements * Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan * Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. * Tuition reimbursement, college savings plan and scholarship opportunities * And more! *********************************************** * *Los Angeles County applicants only Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees. Niagara Plant Name CORP-MAIN

Work Schedule: Up to 20 hours per week; shifts based on operational need of the organization; evening and weekend hours may be required. The position will work on campus. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. Under the oversight of the ASI Director of Organizational Effectiveness, the ASI IT department consists of two contracted Cal Poly Pomona IT staff and several ASI IT assistant technicians. Our mission is to transform dreams into reality through technology. As a support service, our customer is our staff. We believe in providing reliable, integrated, and forward-thinking IT services to enable success for the 500+ ASI staff. POSITION DEFINITION Under general supervision of the IT Project Manager, the IT Assistant Technician provides quality customer and technical assistance in support of the organization's IT functions. An ideal candidate should be familiar with IT equipment and applications for moderate level of independent judgment and decision-making. This position will also assist in the research, development, enhancement, and maintenance of technologies in the organization. ESSENTIAL DUTIES Provides technical support in-person, by phone, or through remote desktop tools to end-users Assists with providing troubleshooting of computer hardware and software-related issues Assists with the configuration, testing, deployment, and routine maintenance of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, hand scanners, barcode scanners, printers, scanners, and various peripherals Assists with routine auditing of computer hardware inventory and supplies Collaborates with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders Assists with the research, development, and feasibility study of new technologies Assists with evaluating current technological resources and analysis of technical needs throughout organization Assists with the creation of technical and procedural documentation Assists ASI IT department with various projects and assignments as needed Performs other IT projects as assigned QUALIFICATIONS A minimum of 8 units of computer science coursework required; Computer Science or Engineering major preferred Knowledge of technical terminology, configuration, and troubleshooting of standard hardware/software currently in use (e.g., Windows PC, mac OS devices, Android OS devices, iOS devices, Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, etc.) Familiarity with VBScript, Active Directory, VPNs, PowerShell, HTML desired Must possess exceptional interpersonal and customer service-oriented skills Must be able to communicate effectively, verbally and in written form Ability to prioritize tasks, display initiative, and remain flexible in a changing environment Ability to make independent decisions and make appropriate recommendations Ability to articulate instructions to end-users with various levels of computer literacy Ability to gather and analyze facts, define problems, devise solutions, and take appropriate action Ability to maintain professional work conduct Must possess ability to work well within a team and/or independently, when necessary, without close supervision Demonstrated ability to work with a diverse student population and campus community Ability to satisfactorily complete a background check (including a criminal records check) POSITION SENSITIVITY Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. EMPLOYMENT ELIGIBILITY Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds. MANDATED REPORTING REQUIREMENT In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect. SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. *************************************** COVID-19 VACCINATION CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************

Work Schedule: Up to 20 hours per week; shifts based on operational need of the organization; evening and weekend hours may be required. The position will work on campus. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. Under the oversight of the ASI Director of Organizational Effectiveness, the ASI IT department consists of two contracted Cal Poly Pomona IT staff and several ASI IT assistant technicians. Our mission is to transform dreams into reality through technology. As a support service, our customer is our staff. We believe in providing reliable, integrated, and forward-thinking IT services to enable success for the 500+ ASI staff. POSITION DEFINITION Under general supervision of the IT Project Manager, the IT Assistant Technician provides quality customer and technical assistance in support of the organization's IT functions. An ideal candidate should be familiar with IT equipment and applications for moderate level of independent judgment and decision-making. This position will also assist in the research, development, enhancement, and maintenance of technologies in the organization. ESSENTIAL DUTIES Provides technical support in-person, by phone, or through remote desktop tools to end-users Assists with providing troubleshooting of computer hardware and software-related issues Assists with the configuration, testing, deployment, and routine maintenance of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, hand scanners, barcode scanners, printers, scanners, and various peripherals Assists with routine auditing of computer hardware inventory and supplies Collaborates with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders Assists with the research, development, and feasibility study of new technologies Assists with evaluating current technological resources and analysis of technical needs throughout organization Assists with the creation of technical and procedural documentation Assists ASI IT department with various projects and assignments as needed Performs other IT projects as assigned QUALIFICATIONS A minimum of 8 units of computer science coursework required; Computer Science or Engineering major preferred Knowledge of technical terminology, configuration, and troubleshooting of standard hardware/software currently in use (e.g., Windows PC, mac OS devices, Android OS devices, iOS devices, Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, etc.) Familiarity with VBScript, Active Directory, VPNs, PowerShell, HTML desired Must possess exceptional interpersonal and customer service-oriented skills Must be able to communicate effectively, verbally and in written form Ability to prioritize tasks, display initiative, and remain flexible in a changing environment Ability to make independent decisions and make appropriate recommendations Ability to articulate instructions to end-users with various levels of computer literacy Ability to gather and analyze facts, define problems, devise solutions, and take appropriate action Ability to maintain professional work conduct Must possess ability to work well within a team and/or independently, when necessary, without close supervision Demonstrated ability to work with a diverse student population and campus community Ability to satisfactorily complete a background check (including a criminal records check) POSITION SENSITIVITY Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. EMPLOYMENT ELIGIBILITY Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds. MANDATED REPORTING REQUIREMENT In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect. SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. *************************************** COVID-19 VACCINATION CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. Provide Level 1 technical support for organizational employees and clients. Participate in configuring and setting up equipment for New Hires, Transfers, Moves and Terminated employees. Implement technology initiatives as assigned in accordance with company strategy and plan. Diagnose end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues; resolve using authorized tools or escalate to the appropriate IT resource. Develop and maintain quality relationships with end users via quality customer service. Develop professional technical documentation. Job Requirements Physical and Mental Good judgment and analytical ability essential for responding to support calls and completing client software/hardware installations. Excellent skills in dealing with unstructured problems that affect productivity of client computer users. Strong follow-up and organizational skills. Professional manner in person, on the telephone, and via e-mail; excellent communications skills are essential to this position. Ability to establish and maintain a high level of client trust and confidence in the IT teams knowledge of and concern for the clients business needs. Strong ability to quickly learn and adapt to new technical concepts. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Microsoft Certification is preferred Associate's Degree in Computer Science or related field OR Four (4) years' related IT support work and/or educational experience Three (3) years' related IT support work and/or educational experience Salary: $65,000 - $70,000

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. This part-time position provides IT support for all associates of VSG along with the systems, networks, and telecommunications for functions including concerts, sports events, watch parties, meetings and conventions, presentations, and news conferences. We cover events & tech operational needs at Benchmark International Arena, Embarc Collective and limited support for Yeungling Center on an as-needed basis. This position is responsible for responding to end-user requests in a timely manner under the direction of full-time IT staff members. GAME/EVENT RESPONSIBILITIES PT IT Tech will be initially working Arena event/arena support and occasional Tier 1 support at Embarc Collective. Some arena shifts will be assigned as KSA increase regarding VSG Operations and SOPs. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide all end -users and guests a positive first impression by offering World Class Service Monitor service desk ticketing system and resolve tickets in an efficient manner Respond to all IT incidents during assigned shifts on-site or via phone or email Troubleshoot and resolve a variety of computer issues Enforce IT policies and procedures, document work appropriately Remove malware and install utility software to protect various systems and enforce computer security measures Install hardware and software as needed Maintain or repair all end-user equipment including laptops, desktops, mobile devices, docking stations, monitors, and peripheral equipment Assist in the resolution of issues that arise with multi-functional devices and printers Analyze and recover systems when malfunction occurs Assist with wireless and wired networking and telecommunications systems as directed Follow established SOPs for pre-event facilities checks and follow departmental notification SOPs for issue resolution Any additional tasks deemed necessary for proper execution of IT department responsibilities QUALIFICATIONS Must be 18 years old with high school diploma or GED required Must successfully complete pre-employment background check screening 1-3 years of related IT experience Motivated and positive, high-energy attitude Ability to work in a fast-paced environment Ability to work both independently and in team environments Detail oriented w/ excellent organizational skills Creative and proactive problem solver Excellent interpersonal skills Strong work ethic and punctuality Effective communication skills and ability to promptly and properly document work is critical Endurance to stand for long periods of time Ability to work a flexible schedule including days, nights, weekends and select holidays in a seasonal capacity Ability to lift and carry up to 34.5 lbs. with or without accommodation We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

Job Description COMMUNICATIONS/COMPUTER TECHNICIAN II MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church. If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading! About: This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include: * Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear. * Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google) * Monitor system activity for outages or system overload * Responding to incidents and fulfilling common requests from other IT customers * Replace/upgrade existing hardware within the data center * Manage/update the Configuration Management Database * Implement system monitoring / reporting technology using ServiceNow * Work with state-of-the art tools to help develop enterprise solutions * Be mentored by highly experienced IT professionals * We hasten the Lord's work in an important way * Be a member of a creative, spiritual, and highly motivated team and culture * You will develop hands-on experience with real-world systems and tools. We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life. This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team. This office is located in Riverton, Utah. Hybrid and remote options are available. Interns do get the option of enrolling in a high deductible medical plan. * You should be currently enrolled or within one year of your graduation date from an accredited college or university. * Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints * Experience with or knowledge of Network switches, routers, VLAN and firewalls * Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge * Experience with or knowledge of OSI models * Experience with or knowledge of system administration * Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud * Experience with or knowledge of data centers * Excellent communication skills for interacting with and providing information to management levels will be needed * Project management experience is desired * Familiarity with the following tools/technologies: * Required - Microsoft Windows Servers, Linux, Microsoft Office Suite * Suggested - Oracle APEX, Scripting, HTML editing * Strong technical and creative writing skills * Understanding of server and networks * Familiarity and experience with AI and automation encouraged Apply/Screening Process: Please Note: All positions are subject to close without notice. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Management reserves the right to change the essential duties of this position description from time to time as necessary This position is responsible for the installation, operation, troubleshooting, repair and maintenance of the Tribal Lottery System (TLS), the Bingo System and the Keno System. This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. ESSENTIAL FUNCTIONS: The essential functions of the Slot Technician I include but not limited to: Performs job duties in compliance with all State and Federal gaming regulations and Lucky Eagle Casino & Hotel Internal Controls and Policies and Procedures. Works as a team with the IT and Slots departments to assist guests in a timely manner. Stays current on all casino promotions, events and activities and promotes such to casino guests. Installs, moves, tests, troubleshoots, repairs, and maintains the Tribal Lottery Systems, Bingo Systems, Keno System and other equipment/systems in order to minimize downtime and maximize profitability of the gaming operation. Handles machine related issues in a prompt, courteous and professional manner. Performs advanced tasks including but not limited to RAM clears and setup/configuration of software/hardware. Performs Preventative Maintenance on the Tribal Lottery System, Bingo System and Keno System. Provides the staff with daily work logs in electronic form and reviews electronic mail and determines whether any outstanding issues remain from the previous shifts and acts accordingly. Maintains tools and performs necessary clean-up during and after specific job duties. Performs other duties as assigned. EDUCATIONAL REQUIREMENTS: A High School Diploma or GED is required for this position. SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS: A minimum of one (1) year of experience in: installing, repairing, troubleshooting, and maintaining Tribal Lottery Systems or have related education and experience. Knowledge of Windows based platforms, Microsoft Office applications, networking, and computer hardware required. Strong organizational, communication and problem-solving skills are required. Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment.

Coordinate with the IT Management for tasks that arise for day-to-day operations of various computer systems and hardware. They will provide on-site administration for software users in a variety of work environments, including, but not limited to, professional offices, workgroups or departments, and share services information services. Principle Responsibilities and Duties Configure, deploy, and maintain computer hardware and software. Receive, install and test all new Business Computer Hardware. Assist all departments with computer related issues. Meets with users for requirements of computer forms, designs, programs and implements user approved forms. System includes but not limited to: hotel, back office, gaming systems, etc. Follows SOPs and updates SOP appropriately. Ensure computing systems are operating in compliance with the Gaming Control Board regulations. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Ability to meet with users for issue requirements analysis, then design and program into a working system. Ability to communicate with staff on a technical level. Ability to communicate with co-workers on a non-technical level. Competent in oral and written communications. Ability to learn computing systems from both a technical and user point-of-view. General Job Responsibilities and Duties Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect Collaboration: Celebrate Diverse ideas, thoughts and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too. Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements High School diploma or G.E.D. Information Technology 1 st level support experience PC Hardware Experience Customer Service Abilities Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Gaming card registration Machinery, Work Equipment, Programs, Software, Hardware Used Windows Server Intel Based Computers/Servers Active Directory Cisco Operation Systems Windows 7 & 10 Operating Systems Software management tools iSeries preferred Microsoft Office Suite Business Computer Hardware Physical Requirements of Job Rarely - the activity is performed from 1% - 25% of the duration of the shift. Occasionally - the activity is performed from 26% - 50% of the duration of the shift. Frequently - the activity is performed from 51% - 75% of the duration of the shift. Continuously - the activity is performed from 76% - 100% of the duration of the shift. Not Applicable (N/A) - this activity is not performed during the performance of this job.

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment. Essential Job Functions: * The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures. * Install, troubleshoot and optimize IP AV devices including Hardware and Software issues. * Troubleshoot network connectivity issues and install/re-install cable as necessary. * Provide basic network administration support including VLAN creation. * Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise. * Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues. * Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment. * Assist in ensuring that customer requests via the ticketing system are managed to closure. * Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned. * Maintains all LCD, LED monitors and displays on the property. * Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed * Maintain a clean and organized work area as directed. * Perform administrative tasks as may be required by local and corporate policy. * Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues. * Perform a variety of tasks as required by sister properties. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. * Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication. * Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. * Perform other duties as assigned. Qualifications Qualifications: * High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred. * Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered. * Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment. * Experience with digital encoders, Direct TV, and digital audio equipment is a plus. * Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required. * Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.). * Experience installing, configuring and troubleshooting network AV devices. * Experience installing wall mounted TV's in a production environment. * Experience working with the basics of Cisco switches; the ability to configure a VLAN. * Well-developed written and verbal communication skills along with strong time management and interpersonal skills required. * Must possess a positive demeanor and work well in a team environment. * Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up. * Must have strong analytical and problem-solving abilities. * Willingness to work in stressful situations in front of multiple demanding customers. * A neat appearance and professional conduct are required.

COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities SUMMARY: Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintains existing IT standards and best practices. * Analyzes data to identify trends requiring modifications / additional IT standards and best practices. * Assists systems / networking team. * Provides tier 3 support for complex technical issues. * Delivers training, support and mentoring to IT Service Tech I & II. * Administers Service Desk work orders for quality assurance. * Leads projects to successful completion. * Provide exemplary guest service to internal and external guests. * Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software. * Determines the true nature and scope of an issue utilizing established troubleshooting procedures. * Provide support and training to users within established guidelines. * Collaborates with IT team members to insure efficient operation of Seminole Gaming technology. * Follows established Work Flow processes for Service Desk, task assignments and escalations. * Completes assignments within established SLA's and project deadlines. * Communicates system issues and incidents to impacted parties as instructed by task leads/department head. * Performs and documents duties according to established operational policies and procedures (SOP). * Adheres to defined SOPs, departmental, property and organizational policies. * Must be available to work different shifts including nights, weekends and holidays. * Other duties as assigned. Qualifications Skills & Experience Requirements: * Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent. * Technical certifications or industry equivalent required. * Professional written and verbal communications skills. * Friendly and service-oriented. * Able to work any shift. * Able to work in isolation for a full shift. * Current Driver's License and reliable transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Must adhere to the Seminole Tribe's Policies and Procedures. * Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software * Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen For a listing of all opportunities at Seminole Gaming, please go to ********************** Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits * Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons * MORE employee discounts on lodging, food, gear, and mountain shuttles * 401(k) Retirement Plan * Employee Assistance Program * Excellent training and professional development * Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Seasonal PC Technician: Coordinator is an entry level, on-site, IT position that provides day-to-day support, maintenance, and assistance for all Vail Resorts IT approved hardware and software locally. The seasonal PC Technician supports and completes a variety of tasks, including providing end-user support for computer hardware and peripherals, creating and updating documentation, and uses a work ticket management system to track progress and document solutions. The PC Technician works as part of the IT team to proactively identify problems and facilitate solutions, repair hardware and software in a Windows Client/Server LAN environment and support multiple point of sale systems in a manner that provides an Experience of a Lifetime for Vail Resorts employees and guests. The PC Tech prioritizes safety and guest service while living the company's core values to deliver excellent IT support. Job Specifications: * Starting Wage: $22.32/hr - $30.57/hr * Employment Type: Winter Seasonal 2025/2026 * Shift Type: Full Time hours available * Minimum Age: At least 18 years of age * Housing Availability: No Job Responsibilities: Be Safe: * Prioritize and ensure personal, coworker and guest safety in all aspects of your work. * Adhere to company safety policies and procedures. * Engage in company trainings and initiatives to support safety. Serve Others: * Provide tier one review and support of software/application issues, escalating as appropriate. * Use the work ticket management system to manage start-to-finish work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI). * Support the deployment, relocation, and re-installation of Vail Resorts approved IT equipment in offices, outlets, special event sites, etc. * Provide exceptional guest service supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime. Drive Value for the Company: * Provide support for resort and remote-location sales points and peripherals. * Provide end-user support of Vail Resorts IT managed technology, including workstations, peripherals, printers, telephones, time clocks, etc. * Configure, track, maintain and properly dispose of Vail Resort IT managed technology, including workstations, point of sale systems, hand-held devices, peripherals, etc. * Create and maintain accurate documentation, as assigned. * Strive for continual improvement and growth by actively participating in company and regional specific training, as well as corporate SOPs. * Suggest and support implementation of new ideas for improving user support and the guest experience. Do Right: * Follow and ensure that all users are following IT-related company procedures, guidelines and policies. * Perform tasks with integrity by always doing the right thing Do Good: * Engage and support the community--contribute to its success. Be Inclusive: * Welcome and engage with all guests and coworkers. * Support and engage in the company's diversity, equity and inclusion efforts. Have Fun: * Maintain a positive attitude with all aspects of the job. * Enjoy the benefits of working for a ski company and have fun in a way that encourages coworkers to do the same. Other duties and projects assigned. Job Requirements: * Positive, enthusiastic, and friendly. * Solution oriented with desire to learn new skills. * Comfortable around technology. * Detail oriented and well organized. * Ability to sit and stand for long periods of time. * Work a schedule that will includes weekends and holidays. * Reliable transportation to work. * Be able to coordinate with off-site direct manager, and indirect manager on site. The expected pay range is $22.32/hr - $30.57/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 513060 Reference Date: 01/01/2026 Job Code Function: IT Support