Senior Manager jobs at Vail Resorts - 19906 jobs

A leading car-sharing marketplace is seeking an ambitious FP&A Senior Manager to oversee revenue forecasting and performance management. The ideal candidate will have 5-10 years of experience in finance, strong analytical skills, and proficiency in financial modeling. Key responsibilities include delivering insights to drive strategic objectives and collaborating with business leaders to optimize financial performance. The position offers a hybrid work schedule and a competitive compensation package. #J-18808-Ljbffr

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We're looking for an experienced Vice President, Commercial Systems Strategy & AI Innovation to fill this role. The Vice President of Commercial Systems Strategy and AI Innovation is a senior executive role reporting to the Chief Revenue Officer, responsible for shaping the future of commercial operations across multiple cruise brands. This position combines strategic leadership, technology innovation, and operational excellence to deliver measurable business impact. The VP will lead enterprise-wide initiatives to optimize the POLAR reservation system, define and execute product strategy, and pioneer agentic AI solutions that transform customer engagement, analytics, and crew planning. With direct oversight of a $20M+ annual budget and influence on $8B in net ticket revenue, this role manages a team of 30+ professionals across three functional areas-POLAR Operations, Product Strategy, and AI Innovation. The VP will drive cross‑brand alignment, ensuring system enhancements and AI initiatives support both enterprise objectives and unique brand requirements. Key responsibilities include leading large-scale technology programs, developing multi-year product roadmaps, and implementing AI‑driven capabilities that improve efficiency, reduce costs, and unlock new revenue opportunities. Success in this role requires exceptional strategic vision, deep expertise in data science and AI technologies, and the ability to communicate complex concepts to C‑suite executives and external partners. The VP will serve as a trusted advisor to senior leadership, champion innovation, and foster a culture of continuous improvement. This position has transformational impact on the organization, setting the standard for commercial systems and AI innovation while driving long‑term growth and operational agility. Here's a summary of what Holland America Line is looking for in its Vice President, Commercial Systems Strategy & AI Innovation. Is this you? Responsibilities Execution and Performance Oversight of the POLAR system remains top priority across all five brands. Direct a team of super users providing system support to commercial and operations departments, travel agency partners, and vendors impacting all brands. Craft and execute data science strategies that leverage AI/ML capabilities. Lead strategic, transformational projects including creating and leading RFPs, securing resources, creating and maintaining budgets (+$20M annually), ensuring project objectives are met through solid internal and external communication, and delivering projects on time within budget. Ensure all User Acceptance Testing (UAT) results are documented and support multiple revenue and finance controls to ensure compliance. Drive yield uplift through POLAR optimization and AI‑enhanced pricing strategies. Oversee technical development and maintenance of POLAR and integrated systems. Provide the technology, tools, and data to enable the delivery of $8B in annual net ticket revenue. Build and maintain the Strategic Operations financial forecast. Lead cross‑brand alignment to optimize the POLAR reservation system. Drive the enterprise‑wide POLAR reservation system strategy by facilitating collaboration across all five brands' commercial teams. Lead the cross‑brand prioritization process to ensure alignment on system enhancements and resource allocation. Monitor system performance and make data‑driven decisions to improve efficiency and effectiveness. Product Strategy and Brand Requirements Leadership Lead the Product Strategy team responsible for gathering, prioritizing, and translating business requirements from all five brands into actionable system enhancements. Direct a team of 2 Product Managers who serve as the voice of the brands, ensuring POLAR meets diverse commercial needs. Establish and manage the product roadmap governance process, balancing competing brand priorities with enterprise‑wide strategic objectives. Create and maintain a multi‑year product vision for the POLAR ecosystem that supports differentiated brand experiences while maximizing platform efficiency. Develop business cases for major product initiatives, quantifying ROI and strategic value. Lead quarterly product planning sessions with brand leadership to align on priorities and resource allocation. Ensure product requirements are comprehensive, clearly documented, and include success metrics. Bridge the gap between brand commercial strategies and technical implementation capabilities. Champion user‑centered design principles to enhance system usability and adoption. Oversee the product backlog management process, ensuring transparency and data‑driven prioritization. Agentic AI Innovation and Implementation Leadership Build and lead a new AI Innovation team (6 FTEs) focused on deploying agentic AI solutions across Princess, Holland America, and Seabourn. Develop and execute a comprehensive AI strategy that drives revenue growth and operational efficiency across multiple business functions. Contact Center AI Initiatives: Deploy AI agents to handle routine customer inquiries, reducing handle time and improving customer satisfaction. Implement intelligent routing and real‑time agent assistance tools. Create predictive models for contact volume forecasting and optimal staffing. Analytics & BI AI Initiatives: Develop agentic AI systems that proactively identify revenue opportunities and market trends. Automate report generation and insight delivery to commercial leadership. Create self‑service analytics capabilities powered by natural language processing. Crew Planning AI Initiatives: Implement AI‑driven crew scheduling optimization to reduce costs while improving service quality. Develop predictive models for crew demand across ships and itineraries. Automate crew assignment processes based on skills, preferences, and operational needs. Partner with Data Science, Technology, and brand leadership to ensure AI initiatives deliver measurable business impact. Establish AI governance frameworks, including ethical AI principles, data privacy compliance, and model monitoring. Build the business cases for AI investments, tracking ROI and continuous improvement. Stay abreast of emerging AI technologies and evaluate their potential application to cruise operations. Manage relationships with AI vendors, consultants, and technology partners. Innovation Leadership and Process Improvement Identify opportunities for process automation to streamline operations and reduce manual workload across all brands. Implement agile methodologies to increase responsiveness and adaptability in commercial operations. Collaborate with enterprise technology teams to integrate advanced tools and technologies into the reservation and commercial systems. Lead and develop VPs, AVPs, and Directors across three functional teams (POLAR Operations, Product Strategy, AI Innovation), including conducting staff meetings, building team continuity, providing coaching and feedback, monitoring performance, and writing annual evaluations. Establish short and long‑term departmental goals and objectives for middle management to execute against while maintaining high standards of performance. Champion performance metrics, setting clear KPIs to measure team success and drive continuous improvement. Foster a culture of experimentation and calculated risk‑taking to accelerate innovation. Create forums for cross‑brand knowledge sharing and best practice dissemination. Strategic Advisory and Stakeholder Management Serve as a trusted advisor to C‑suite leadership and brand presidents, advocating for growth while acknowledging current constraints. Provide strategic insights and recommendations to senior leadership on reservation system improvements, product strategy, and AI innovations. Balance the need for growth with the practical constraints of existing systems and resources. Foster a culture of continuous improvement and innovation across the commercial organization. Serve as the trusted advisor to brand POLAR owners and Revenue Management leadership, balancing growth initiatives with operational constraints. Ensure business cases for POLAR and AI investments deliver measurable ROI for the Corporation. Translate business needs into clear requirements for Technology teams, serving as the bridge between commercial and technical stakeholders. Represent the division in enterprise‑wide strategic initiatives and technology governance forums. Build and maintain relationships with external consultants, vendors, and industry thought leaders. Cross‑Functional Project Leadership Lead cross‑functional projects from initial concept through delivery, spanning multiple brands and functions. Oversee project teams comprising members from various departments and brands, including matrixed resources from Technology, Finance, and Operations. Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope. Conduct regular project reviews and provide updates to executive stakeholders. Identify and implement process improvements across product build, promotions, and change management workflows. Drive automation initiatives to increase the commercial organization's speed and agility. Lead continuous improvement efforts within Revenue Management Operations across all brands. Develop metrics and KPIs to measure operational efficiency gains and business impact. Identify opportunities to leverage data science and advanced analytics to enable growth. Analytics, Performance Management & Financial Stewardship Utilize analytics, key performance indicators, and financial metrics to drive quantifiable change. Analyze data to identify trends, opportunities, and areas for improvement in the reservation system and AI applications. Develop and track key performance indicators (KPIs) to measure the success of system enhancements and AI initiatives. Use financial metrics to assess the impact of changes on revenue and costs. Ensure adherence to all applicable laws and standard operating procedures as they pertain to the SOX Audit process and Ethics and Compliance. Responsible for the quality and integrity of over $20M in POLAR reservation system process and budget, plus AI initiative investments. Drive the company's profitability assessment by making recommendations and implementing initiatives to improve performance. Create executive dashboards that provide visibility into system performance, product delivery, and AI ROI. Compliance & Corporate Governance Adheres to Corporate Policies and Procedures, including Code of Business Conduct & Ethics, Audit Procedures, and any control‑related responsibility for financial data entered, stored, or reported via business systems within employee's control. Ensure AI governance, data privacy and ethical AI practices across all initiatives. Maintain SOX compliance for all systems and processes under purview. Performs other duties as assigned. Requirements POLAR and POLAR system experience strongly preferred. Deep understanding of revenue management strategies and pricing optimization. Strong understanding of travel industry reservation and booking system applications. Experience with commercial systems and enterprise technology architecture. Knowledge of AI/ML technologies, including agentic AI, natural language processing, and predictive analytics. Understanding of data governance, AI ethics, and privacy regulations. Exceptional leadership skills with experience managing diverse teams across multiple disciplines. Proven ability to build high‑performing teams and develop talent. Experience leading through influence in matrixed organizations. Strong change management capabilities, particularly for technology adoption. Outstanding strategic thinking and problem‑solving abilities. Strong analytical skills and ability to translate data into actionable insights. Experience building business cases and demonstrating ROI. Ability to structure ambiguous problems and develop innovative solutions. Exceptional communication skills with ability to influence C‑suite executives. Proven track record of effectively working with external consultants and vendors. Ability to translate complex technical concepts for non‑technical audiences. Strong stakeholder management skills across multiple brands and functions. Ability to manage multiple concurrent strategic initiatives. Strong project and program management capabilities. Track record of delivering results on time and within budget. Experience with agile methodologies and modern product development practices. Bachelor's Degree in Business, Finance, Operations, Data Science, Computer Science, or related field required. MBA, MSBA, MS in Data Science, or other relevant Master's Degree strongly preferred. 15+ years of progressive experience in strategy, revenue management, commercial systems, product management, or other analytical and strategic roles. 8+ years of experience leading large, cross‑functional teams and complex programs. 5+ years of experience with AI/ML technologies, including recent exposure to generative AI and agentic AI systems. Proven experience implementing enterprise‑wide systems across multi‑brand organizations. Experience in cruise, travel, hospitality, or other complex consumer‑facing industries preferred. Track record of delivering measurable ROI through technology and process innovation. This is a hybrid position, based in our Seattle office. Candidates must be comfortable coming into the office 3 days/week (currently Tuesday-Thursday) What You Can Expect Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Base Salary/Hourly Range: $230,000 to $280,000. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. Our Culture…Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well‑being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************************** Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** #HAL #J-18808-Ljbffr

A leading cruise line based in Seattle is seeking an experienced Vice President for Commercial Systems Strategy and AI Innovation. This senior executive role involves managing $20M+ annual budget and driving AI solutions that optimize revenue and enhance operational efficiency. The ideal candidate will have significant experience in strategy, project management, and team leadership, along with a deep understanding of AI and data analytics. This hybrid position requires in-office attendance three days a week. #J-18808-Ljbffr

Role: Head of Global Service Operations Department: Customer Experience Reports To: Chief Operating Officer Compensation Range: $150,000.00 - $180,000.00 annually About Us Headquartered in Berkeley, CA, Bellwether Coffee is working to positively transform the coffee industry by making coffee roasting more accessible and sustainable. Our revolutionary electric, ventless commercial coffee roaster does not require gas lines or expensive ventilation. It's the most consistent and controllable roaster available, has the lowest carbon footprint of any commercial roaster ever made, and was designed by coffee people who want a better future. Our roasting platform allows Bellwether customers to easily and responsibly source green coffee from incredible coffee farms around the world, expertly roast using artisan-crafted roast profiles, and share fresh, delicious coffee! About this Role This role will report to the Chief Operating Officer and be responsible for leading Bellwether Coffee's global service organization. This role will oversee customer support operations across our hardware (Shop Roasters), and coffee marketplace globally. You will manage the full lifecycle of customer technical support-from inbound tickets to field technician dispatch-ensuring fast resolution, seamless communication, and world-class customer experience. You'll also lead and manage our global service partner and distributor support strategy and framework. This leader will collaborate cross functionally across the organization, working closely with Supply Chain (parts), Engineering (troubleshooting), and Customer Success to create a scalable, data-driven, and proactive support model. Job Location The role requires on-site presence in Berkeley a minimum of 4 days per week. Primary Responsibilities Team Leadership & Strategy Build and lead the Technical Support team (Tier 1-3 support, escalation, and outsourced partners). Develop KPIs, SLAs, and reporting to drive continuous improvement and customer satisfaction. Own the strategy for scaling global support operations as Bellwether expands for customers, partners, service partners and distributors across 15+ countries. Customer Case Management Oversee triage and resolution of all customer trouble tickets, cases, and escalations. Establish clear escalation paths and ensure timely communication with customers. Maintain high CSAT and NPS through proactive support and issue prevention. Field & Outsourced Technician Coordination Manage the dispatching of Bellwether service technicians and third-party service partners. Ensure there are service partners within 2 hours of every roaster installation. Lead and manage service partner strategy globally Build, maintain and manage the relationships with outsourced service providers. Ensure quality, cost-effectiveness, and consistent customer experience. Parts & Repairs Coordination Partner with Supply Chain and Parts teams to ensure timely shipment of replacement parts. Track and optimize parts usage, warranty claims, and repair cycles. Create documentation and knowledge bases for repeatable solutions. Systems & Tools Oversee CRM/ticketing platform setup, workflows, and integrations. Drive automation and self-service options to reduce case load. Implement reporting dashboards for real-time visibility into support operations. Cross-Functional Collaboration Provide structured feedback to Engineering, Product, and Operations based on support insights. Partner with Customer Success to ensure a seamless customer journey post delivery. Collaborate with Marketing and Training to improve documentation and education. Ensure all the technical documentation is up-to-date and accessible. Qualifications 7+ years in customer technical support leadership, ideally with hardware + software experience. Proven track record building and scaling support teams in a high-growth environment. Experience managing outsourced service providers and field technicians. Strong knowledge of ticketing systems, CRM tools, and support operations best practices. Excellent cross-functional collaboration skills and executive presence. Passion for sustainability, technology, and customer success. You are authorized to work in the U.S #J-18808-Ljbffr

A progressive coffee company headquartered in Berkeley, CA, is seeking a Head of Global Service Operations to lead customer support and service strategy. The role involves overseeing a technical support team and managing service operations worldwide, requiring collaboration with various departments and a commitment to sustainability. Candidates should have 7+ years in technical support leadership, with strong skills in ticketing systems and cross-functional teamwork. This is an onsite position requiring presence at least four days a week. #J-18808-Ljbffr

About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points. Key Responsibilities: Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries. Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast. Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events) Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions Conduct product segmentation to ensure shelf availability and correct replenishment strategies Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset Support finance in developing latest estimates and 3-year plan for assigned portfolios Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team Track forecast accuracy and report against targeted levels Create reports illustrating current forecasts and past forecast performance Continuously improving demand forecasting techniques and methods with competitive industry methods Basic Qualifications/Requirements: 5-7 years of relevant Supply Chain experience Bachelor's degree (Supply Chain Management Preferred) Proven experience partnering with international supply chain teams Demonstrated understanding of all aspects of End-to-End Supply Chain Management Forecasting and Statistical Modeling Manufacturing Warehousing Logistics/Distribution Compensation: 125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K) HEINEKEN Behaviors Connect Shape Develop Deliver Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law. This position is not available for visa sponsorship. This position is not eligible for relocation assistance.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We're looking for a Senior Strategic Program Manager to join Aurora's Strategy team. This person will play a major role in driving the scaling of Aurora's business and freight network. By actively supporting Aurora's growth from a few lanes and customers today to broad scale across the United States, you'll operate on both strategic as well as program leadership level. In this role, you will Set strategy and drive program management of go-to-market systems and processes to enable Aurora to scale rapidly. Lead Ecosystem Development: Define and build our enroute product support strategy by partnering deeply with Operations, Engineering, Finance, Real Estate, and Corporate Development. Launch and Manage Pilot Programs: Lead a cross-functional team to define, scope, and execute initial commercial pilot programs. You will be responsible for setting objectives, tracking progress, and delivering results that pave the way for broader commercial launch. Drive Partner Enablement and Scale: Collaborate directly with Aurora's partners to design and implement site infrastructure and operational frameworks. Lead workshops and engagements to ensure partners can successfully support and manage Aurora Driver-powered trucks. Align Commercial and Technical Roadmaps: Work closely with Engineering teams to translate commercial needs and operational learnings into detailed progression roadmaps, ensuring our technology development is tightly aligned with our market expansion. Required Qualifications 5+ years in logistics, self-driving tech and/or other strategic and/or product operations role. Direct, measurable impact through the design, development, and execution of strategy. Experience in leading cross-functional teams in service of a large workstream. Aptitude as a product owner or product manager. Being comfortable with technical depth and engineering requirements Desirable Qualifications High level of comfort working in ambiguity. Must be able to define the unknown, create structure and manage change. Owned products end-to-end, from ideation to launch Experience clarifying product challenges and details via written documents to get alignment with senior leadership. Financial or Data Modeling skills. The base salary wage range for this position is $135K-216K per year. Aurora's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits. #LI-SP1 #Mid-Senior

Operations Leadership Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience Uphold THE ONE GROUPs world-class service and hospitality standards Oversee all restaurant functions, including business strategy, General Manager, Manager, Hospitality, Leadership

Responsible for leading HVAC service operations and delivering high-quality support across a wide range of facility types, including commercial office, laboratories, R&D, industrial, medical office, data centers, and manufacturing environments. This role combines technical expertise, team leadership, and client-facing responsibility to ensure safe, reliable, and efficient HVAC system performance. Responsibilities: Manage day-to-day HVAC service operations, scheduling, and dispatch Supervise, mentor, and support service technicians and field staff Troubleshoot and resolve complex HVAC and control system issues Oversee preventive maintenance and reactive service programs Manage service contracts, budgets, KPIs, and customer expectations Ensure compliance with safety standards, codes, and regulations Maintain strong client relationships and support long-term account growth Qualifications: Proven experience managing HVAC service operations Strong technical knowledge of HVAC systems in complex facilities Leadership experience in regulated or mission-critical environments Excellent communication, organizational, and problem-solving skills Benefits: Competitive salary and performance-based incentives Medical, dental, and vision insurance 401(k) with company match Paid time off and paid holidays Company vehicle or vehicle allowance (where applicable) Ongoing training, certifications, and career advancement opportunities

Operations Leadership Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience Uphold THE ONE GROUPs world-class service and hospitality standards Oversee all restaurant functions, including business strategy, General Manager, Manager, Hospitality, Leadership

Why Join Our Team? Industry-Leading Compensation: Up to 25% of the base salary in performance-based bonuses $24K annually in monthly kicker bonuses Comprehensive Benefits Package Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits. Voluntary Short Term Disability Insurance - Employee Paid. Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid. Traditional and Roth 401(k) Plan - All Employees Exclusive Perks & Growth Opportunities Employee Dining Discounts and/or Complimentary Onsite Meals Career Development & Limitless Growth Opportunities If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations. Paid Time Off Employee Assistance Program (EAP) Commuter and Dependent Care Benefits What You'll Do: As the General Manager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency. Key Responsibilities: Operations Leadership Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience Uphold THE ONE GROUP's world-class service and hospitality standards Oversee all restaurant functions, including business strategy, marketing, and risk management Maintain compliance with corporate policies, food safety standards, and health regulations Team Development & Staffing Recruit, hire, and onboard top-tier talent to support a high-performance culture Coach, train, and mentor team members to drive excellence and career growth Conduct regular performance evaluations and team-building initiatives Financial & Business Performance Monitor sales, labor, and operating costs to maximize profitability Develop marketing initiatives and networking strategies to increase guest traffic and sales Set and execute sales forecasts, budget goals, and profitability strategies Ensure compliance with all financial reporting and cost management standards What We're Looking For: 8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred) A proven track record of driving sales, managing budgets, and leading successful teams Strong business acumen, financial expertise, and decision-making skills A passion for hospitality, guest engagement, and high-energy environments Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.) Ability to thrive in a fast-paced, high-energy restaurant atmosphere Ready to Lead the Best in Vibe Dining? This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

General Manager, Huntress Pay Range: $100,000 - $110,000 Huntress is the most adventurous and energetic modern steakhouse in downtown San Diego, offering the finest cuts of meat, one of the largest collections of Japanese whisky brands in California, and a contemporary, lively atmosphere where music elevates every dish. Huntress provides an alluring experience to provoke your primal instinct, capture your senses and charm your evening. Lumi Featuring world-renowned celebrity chef Akira Back, Akira Back is the Michelin-starred chef behind Las Vegas' leading Japanese restaurant: Yellowtail in the Bellagio. His namesake restaurants span across the globe, racking acclaim from Beverly Hills to Bangkok. Lumi by Akira Back features his adventurous flavors with Nikkei influences, using local ingredients throughout the menu and influences from around the world for an immersive dining experience. High energy, high-end, high up - the views of the city pair well with traditional Japanese architecture, modern design elements, and pops of color to create a vividly unique atmosphere. Lumi by Akira Back brings together dining, drinking and socializing with an eclectic-chic space in the heart of the Gaslamp Quarter. Flawlessly blended DJ beats add to the lively atmosphere, setting the vibe for guests to enjoy inventive shareable plates and sake craft cocktails next to rooftop fire pits. ABOUT RMD Group RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego's most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include that include Ballast Point Brewing and Canvas Café & Lounge at the Carte Hotel. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond. Position Summary: Responsible for every aspect of the operation and growth of the two restaurants. Most time will be spent on the development and supervision of staff, driving revenue in all day parts, managing COGS and payroll, ensuring compliance with all policies and procedures, and driving profitability. Duties and Responsibilities: Responsibilities include, but are not limited to: Financial The number one goal of the venues is to exceed customer expectations while meeting or exceeding the budgeted EBITDA Approving invoices for payables and ensuring clear communication with the accounting department on all checks, invoices, etc. Managing petty cash per company policy Managing, monitoring and meeting budgeted COGS Overseeing monthly P&L's and daily numbers to maximize revenue and managing controllable costs and expenses with a strong emphasis on all cost of goods (“COGS”) and labor Employee Performance Working with underperforming employees to get them to the top half of the list or removing them from roster Always be working to raise the Per Person Average (PPA) Creating, implementing, and maintaining systems related to customer service and revenue maximization. Reviewing server sales performance report and taking appropriate action (posting results) Reviewing and identifying the “Best Players”, putting these employees on the best shifts and grooming to be leads Once Leads are recognized and developed, start to plan next step to be a supervisor/manager Menu Analysis Implementing FOH incentive programs to push appropriate menu items Review all reports & collaborating with the Chef to ensure the menu is performing as intended. Staff Turnover Always working towards keeping the overall turnover percentage down to help reduce payroll costs Identifying and correcting reasons causing high turnover Marketing Always be thinking about big and small social media opportunities, taking impactful video and photo content at every opportunity to be submitted to the Marketing Department Ensuring all reviews are at goal numbers Ensuring venue is maximizing the effectiveness of all marketing and art services while getting an acceptable ROI on those expenses Ensuring venue brand is being properly represented Operation Touching every table and connecting with guests during dinner service per company standard. Assuring guests are enjoying their meal and see if there is anything else you can do to enhance their meal, refer to policy for further guidelines. Seeking out ways to create memorable moments for guests. Gathering guest details and input notes into the POS to ensure continued enhanced experience for future dining. Staff Development and Recruiting Ensuring proper progressive disciplinary steps are taken accurately and tracked through “note to file system” Identifying and tracking staff that is being developed for future growth within venue or for other RMD Venues on a quarterly basis Qualifications Minimum 5 years AGM/GM experience with extensive knowledge in restaurants, nightclubs, and private events Must be familiar with cost controls Must be able to communicate well both orally and in writing Must be able to input and access information in the property management system/computers/point of sales system Must be comfortable learning new skills Must have a “hands-on”, proactive management style Skills and Attitudes Must be motivated, hard-working, and passionate Excellent communication skills (verbally interacts with management, team members and guests.) Must be a strong leader with the ability to handle multiple tasks and responsibilities Must be able to: Perform job functions with attention to detail, speed, and accuracy Prioritize and organize Think clearly, remain calm, and resolve problems using good judgment Follow directions thoroughly Understand guest service needs Work cohesively as a team with co-workers Direct staff performance and follow up with corrections as needed Work in a stressful, fast-paced environment Education Bachelor's degree (B.A.) from a four-year college or university or equivalent combination of education and experience Minimum of five (5) years of experience as AGM/ GM in a standalone restaurant or hotel/resort background. Must be able to speak, hear, understand, read, and write the English language. High school diploma. A general knowledge and understanding of San Diego current events, cultural and culinary happenings. Understanding of Department of Labor standards. Proficient in Microsoft applications (Excel/Word/Outlook). Proficient in Toast and/or other POS systems. Knowledge of guest experience, and interdepartmental relations new hires training and continuing education of current staff on food, wine and cocktail specifications. Certificates, Licenses, and Registrations: Serve safe certificate Management course. Anti-harassment and nondiscrimination 2-hour class. RBS - Responsible Alcohol Service Other Requirements Must be able to work holidays, nights, and weekends Work Environment The noise level in the work environment usually is moderate to loud. The employee may be exposed to the risks associated with attempting to resolve issues with difficult guests. Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Physical Requirements: Must be able to sit, stand or walk for up to 8 hours at a time. Must be able to lift at least 50 pounds safely and properly. Must be able to bend, stoop and climb. Must be able to push and pull.

Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. We are excited to announce an exceptional opportunity to join our world-class team at Flynn Arby's as a General Manager. If you have a passion for the Food/Hospitality industry, a proven track record of success, and the ambition to lead a team to new heights, then this is the perfect role for you! As a General Manager at Flynn Arby's, you will have the chance to showcase your leadership skills, collaborate with a dedicated team, and contribute to the flawless execution of our operations. Responsibilities: Create and implement strategies to enhance operational efficiency and maintain high levels of customer satisfaction. Lead, mentor, and coach a team of individuals who consistently demonstrate exceptional work behaviors to ensure outstanding customer service and satisfaction. Manage daily operations, including inventory control, staff scheduling, and cash management. Implement and maintain strict adherence to all company policies, procedures, and food safety standards. Drive sales growth through effective marketing initiatives and the successful execution of promotional campaigns. Monitor and analyze financial performance, identify areas for improvement, and implement action plans to achieve targets. Foster a positive work environment that promotes teamwork, collaboration, and personal development. Ensure compliance with all regulatory requirements and maintain a safe and clean work environment. Requirements: Proven experience as a General Manager in the Food/Hospitality industry, with a track record of successfully managing a high-volume establishment. Exceptional leadership skills, with the ability to inspire and motivate a diverse team. Strong understanding of business operations and the ability to analyze financial data for informed decision-making. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and team members. Organized and meticulous, with the ability to effectively manage multiple tasks and prioritize in a fast-paced setting. Knowledge of local health and safety regulations. Flexibility to work evenings, weekends, and holidays as required. This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) General Manager Compensation Range: $56,485 - $65,000 per year, PLUS monthly bonus potential! There is no fixed deadline to apply for this position. Paid Time Off: You will begin accruing PTO after six months of continuous employment, at a rate of 5 per pay period, capped at 130 hours. Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Manager at Flynn Arby's, you will have the chance to showcase your leadership skills, collaborate with a dedicated team, and contribute to the flawless execution of our operations. Responsibilities: Create and implement strategies to enhance operatio General Manager, Manager, Business Operations, Restaurant, Management, Operations

Pay up to $70,000 per year depending on experience and geographic location / local market demand Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match Our Purpose: We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA'S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big - we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good...join us at Bob Evans and be an integral part of .... Where Good Grows. General Manager Responsibilities: The position of General Manager is a fast-paced role that manages the daily operations and staff of the restaurant, including the execution of all Company policies, procedures, programs, and systems. The General Manager provides leadership, direction, training, and development to all direct reports. This role also contributes to the success of the restaurant by building sales, hitting goals, as well as driving restaurant profitability. Decisions are guided by established policies/procedures and the Director of Operations. Management responsibilities in accordance with the Company's policies and applicable laws Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees including termination of employees; addressing complaints and resolving problems Shapes culture of restaurant and works diligently to ensure a high level of employee engagement in the restaurant Coach and mentor team members to ensure employee's success on the job and guest satisfaction. Model professional behavior while creating a warm, friendly, and hospitable atmosphere that encourages people to do their BEST Communicate sales performance and anticipated variances to the restaurant management team. Cascade corporate programs and initiatives to the management team and staff Occasionally assist team members with category job duties as needed Champion sales building activities and suggestive selling Maximize table turnover, sales per guest, and sales per hour Meet and greet guests; investigate and resolve food quality/service issues and satisfying the guest 100% Maintain efficient operations, appropriate cost controls, and profit management Ensure OSHA, local health and safety codes, and company safety and security policies are met. Enforce safe work behaviors to maintain a safe environment for both guests and crew members. Monitor daily activities to ensure quality food and cleanliness standards Control day-to-day operations - following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions P&L management - Manage food cost, labor cost, carryout cost and other controllable items Control food costs by following recipes and portion control; as well as being responsible for weekly inventory process Manage labor costs by optimizing weekly schedules of employees, managers and key supervisors and monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool Ensure proper use of restaurant equipment Responsible for maintaining facility and all company assets All other duties as assigned Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify Why Choose Us: Competitive Compensation Health and Welfare Benefits 401(k) with Company Match Flexible Scheduling Opportunity for development and career growth Knowledge: • Excellent communication skills • Strong interpersonal skills and conflict resolution abilities • Strong planning and organization skills • Dedication to providing exceptional guest service • Excellent computer skills • Strong analytical/problem solving skills • Exceptional team building capability • Basic business math and accounting skills • Basic personal computer literacy • Ability to manage multiple projects • Ability to be a role model in employee appearance and presentation • Available to work a variety of shifts and weekends Education/Experience: • High School diploma or equivalent • Prior experience in a leadership role is required. • A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred • College and/or culinary schooling preferred • For alcohol serving restaurants, Bob Evans follows all State mandated age requirements to serve alcohol which apply to our manager positions. Physical Requirements: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job you will regularly be required to: • Stand for entire shift and walk for long periods of time without rest or sitting down • Push, lift, carry and transfer up to 50 pounds • Reach with hands • Use hands to finger, handle, or feel objects, tools, or controls • Bend and stoop • Can taste and smell • Verbally communicate with others • Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus • Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.

Pay up to $70,000 per year depending on experience and geographic location / local market demand Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match. Our Purpose:We pride oursel General Manager, Manager, Operations, Controls, Restaurant, Sales

The Restaurant General Manager is responsible for the overall success of the restaurant, ensuring excellence in every aspect, from the team to the guests to the product. They oversee the implementation of company standards, programs, and policies, wi General Manager, Manager, Restaurant

Why Join Our Team? Industry-Leading Compensation: Up to 25% of the base salary in performance-based bonuses $24K annually in monthly kicker bonuses Comprehensive Benefits Package Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits. Voluntary Short Term Disability Insurance - Employee Paid. Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid. Traditional and Roth 401(k) Plan - All Employees Exclusive Perks & Growth Opportunities Employee Dining Discounts and/or Complimentary Onsite Meals Career Development & Limitless Growth Opportunities If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations. Paid Time Off Employee Assistance Program (EAP) Commuter and Dependent Care Benefits What You'll Do: As the General Manager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency. Key Responsibilities: Operations Leadership Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience Uphold THE ONE GROUP's world-class service and hospitality standards Oversee all restaurant functions, including business strategy, marketing, and risk management Maintain compliance with corporate policies, food safety standards, and health regulations Team Development & Staffing Recruit, hire, and onboard top-tier talent to support a high-performance culture Coach, train, and mentor team members to drive excellence and career growth Conduct regular performance evaluations and team-building initiatives Financial & Business Performance Monitor sales, labor, and operating costs to maximize profitability Develop marketing initiatives and networking strategies to increase guest traffic and sales Set and execute sales forecasts, budget goals, and profitability strategies Ensure compliance with all financial reporting and cost management standards What We're Looking For: 8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred) A proven track record of driving sales, managing budgets, and leading successful teams Strong business acumen, financial expertise, and decision-making skills A passion for hospitality, guest engagement, and high-energy environments Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.) Ability to thrive in a fast-paced, high-energy restaurant atmosphere Ready to Lead the Best in Vibe Dining? This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

Responsible for the overall operations of, and accountable for, the performance of all revenue producing departments, non-revenue departments and the associated support departments comprising the hotel and casino operations. Also responsible for the direct management, overall development, coordination and management of staff to obtain optimum profits, efficiencies and economy of operations. In addition, this position is responsible for the communication of all substantial business issues to the Avi Casino Enterprise, Inc. Board of Directors and the President/CEO. Essential Functions and Responsibilities: Develop a team of highly qualified well trained and service oriented staff. Oversees day-to-day operations of the hotel and casino operations. Coordinates the functions of resort operations through appropriate departmentalization and delegation of duties. Oversee, develop, mentor and coach directors and managers. Review financial statements and management reports to administer budgets in attainment of profit objectives. Protect assets within hotel and casino property. Works with and reports to the Avi Casino Enterprise, Inc. Board of Directors and the President to fulfill the employment goals of the Fort Mojave Indian Tribe. Determines and implements company policies within the parameters established by the Avi Casino Enterprise, Inc. Board of Directors and the President. Plans, directs and coordinates activities in the area of management policy, internal control reviews and records management, financial management, personnel management and administrative services. Supervises and directs AGM, Directors and Department Heads in the performance of their duties. Has shared authority with the President to authorize capital expense request for the hotel and casino approved in the annual budget. Works closely with the President to oversee the structure and succession of our Tribal Training Program to include monitoring and mentoring of Trainees and Department Directors. Has full authority to hire, terminate, suspend or discipline personnel. Establishes and approves wage and payroll scales for all departments. Analyzes gaming and hotel records to recommend ways to increase revenues and reduce costs. Conducts scheduled meetings for management staff to ascertain the communication and review of activities in each department. Directs and reviews marketing objectives for maintaining equitable customer traffic flows and promoting special events. Approves marketing strategies and promotional programs. Authorizes customer comp limits and policies. Stays abreast of current gaming laws (State and Federal) to insure compliance in accordance with gaming regulation, rules and procedures. Responsible to plan and evaluate the addition of new services and amenities. Ensures compliance with the Tribal-State Compact and the Nevada Minimum Internal Control Standards. Promotes superior customer relations. Maintains effective and positive relationships and activities internally and externally with Team Members, customers, local, state and government officials. Responsible for maintaining a positive work environment with high team member moral. Identifies and recommends potential successors for all key resort operations, management and technical positions. Evaluates and analyzes activity reports and financial statements. Evaluates performance of directors and team members. Review and approves all contractual obligations of the hotel and casino. Scrutinizes and approves all check requests over $500.00. Verifies and approves all hotel and casino credit and check cashing requests. Represents the hotel and casino in relations with the public, the press, local and State law enforcement and the State Gaming Commission and Gaming Control Board when requested. Provides the Avi Casino Board of Directors with appropriate and timely reports of the hotel and casino activities. Responsible for the management of the Mojave Crossing Event Center. Provide outstanding customer service in a timely manner to both guests and fellow team members. Performs other duties as assigned. Qualifications Five (5) years of progressive hotel and casino operations experience as a General Manager and a four-year college degree in Hospitality, Business Administration, Marketing, or related field is preferred OR the equivalent level of training and experience. Three (3) years of progressive hotel and casino operations experience required as an Assistant General Manager AND a four-year college degree in Hospitality, Business Administration, Marketing, or related field is required. Must be able to qualify for a key employee license from the State of Nevada Gaming Commission and Gaming Control Board. Knowledge of hospitality and gaming operations, including but not limited to slots, tables, bingo, keno, poker, hotel, food and beverage, hospitality, facilities repairs and maintenance. Must be able to read, understand, analyze and interpret financial statements in order to more completely control and direct the casino and hotel enterprise. Thorough understanding of the marketing process as it relates to the hotel and casino industry. Knowledgeable in the various hospitality and gaming software packages and their capabilities, such as SDS, CMS, LMS and various point of sale programs. Thorough knowledge of gaming regulations of the State of Nevada and the Nevada MICS as they relate to all gaming areas. Thorough understanding of Title 31 of the Bank Secrecy Act as it relates to both gaming and non-gaming operations. Strong administrative, organizational and communication skills, sensitivity to Native American culture. Knowledge of computer software as it relates to customer databases and gaming spreadsheets. Knowledgeable in business law, contract law, labor law, insurance contracts and property and liability coverage requirements, and health and welfare coverage's. Obtain and maintain all work cards as required by the company. Verify right to work in the United States. Work Cards Gaming Alcohol Awareness Food Handler Physical Requirements Frequently required to stand and sit. Use hands to finger, handle, or feel. Reach with hands and arms. Occasionally required to climb or balance and stoop or kneel. Frequently lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment Conditions The work environment is characterized as an office setting, where computers and standard office equipment will be supplied and used as a part of the job. The noise level in the work environment is usually moderate. The immediate work environment is smoke free; however, a smoking environment does exist in the building.