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Adolfo Quintero is a Chief Operating Officer (COO) at AGR Group and is based in Santa Ana, California.

Matt Rocco is the President/CEO for Etech Global Services. Matt is a 34-year veteran of the call center / BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company (a subsidiary of Bell South), Etech, Inc. and Etech Global Services. In the past 34 years, he has spent time in every facet of call center operations and outsourcing processes. In 2003 he was part of an investment team that started Etech Global Services, a multinational outsourcing organization. From it’s humble beginnings in Nacogdoches, Texas Etech has grown to over 3,000 employees that provides world-class solutions to Fortune 500 companies from its locations in the US, India, and Jamaica. Matt has been President and CEO of Etech since 2013. Matt is an alumnus of Dickinson College in Carlisle, PA where he lettered in both basketball and baseball serving as captain of the basketball team his senior year. His fondest memories are advancing to the NCAA D2 tournament in two of his four years. Matt graduated from Dickinson with a BA in Economics. He has also completed the Master Certificate program in Executive Leadership from Cornell University. In May of 2010, Matt was elected by the citizens of Nacogdoches, TX to serve on the Nacogdoches Independent School District Board of Trustees. During his 3 year term, Matt served as president and vice-president for the Board of Trustees. Matt is married to his college sweetheart, April. They have raised five children - Nick, Matthew, Jermaine, Jamaal, and Lexie. In December of 2016, Matt contracted a high mortality disease know as ARDS. He fell into a coma for over a month. His family was called to the hospital to say their “good-byes.” Despite all the medical and scientific evidence predicting Matt’s death, God chose to perform a miracle. Matt survived and leads Etech today.

John Porter is a Board of Directors at Murphy Door, Inc.; Founder, CEO, CSO at ClearView; and Founder, CEO, CSO at Focus Services and is based in Roy, Utah. He studied at Brigham Young University (BYU) between 1985 and 1989 and Texas A&M University - Mays Business School between 1990 and 1991.

Wendy Shooster is a Chief Executive Officer at Global Response and is based in United States.

Dilip is the founder, chairman, and chief executive officer of Sutherland. He is a leading authority on global business process transformation, and pioneered the “RightSourcing™ Delivery Model” - a model designed to deliver quality, scalability, and optimum cost-effectiveness by tapping and deploying best-in-class global talent. Dilip’s visionary leadership over the last 30 years propelled Sutherland to become a leading and innovative provider of customized business and knowledge process solutions to leading global players in multiple major industries. His enlightened approach and incisive leadership results in Sutherland being repeatedly recognized for business and operational excellence.

Eva is the Co-Founder and guiding visionary at VXI. Since co-founding the company in August 1998, under her stewardship, VXI has grown globally to 42 contact center locations and over 35,000 employees worldwide. Prior to founding VXI, she co-founded and served as the President of the Asian American Association, a teleservices marketing company, with David Zhou. A Science graduate from the University of Nanjing, Ms. Wang has featured in leading business publications and is often invited to speak around the country about her experiences as an Asian American entrepreneur.

Cheryl Mercuris is a Sales Marketing Consultant at Salesforce and is based in Clearwater, Florida. She has worked as Founder and Chairman at QUALITY RESOURCES INC. Cheryl attended University of Florida.

Recognized senior executive, board member and inventor with a passion for building and scaling businesses. Deep experience at multiple companies taking large organizations through hyper-growth periods, while building a lasting culture and significant shareholder value. Well versed in P&L leadership, scaling operations, product, engineering, and mergers & acquisitions.