VP of Enterprise Solutions
Vibe Credit Union job in Waterford, MI
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
The Vice President of Enterprise Solutions is a strategic technology leader responsible for overseeing the administration, optimization, and innovation of the credit union's enterprise applications. This includes the core banking platform, member relationship management (CRM) system, document management system, enterprise project management, and software development initiatives.
This role ensures that all enterprise systems are aligned with organizational goals, regulatory requirements, and member service excellence. The VP will lead cross-functional teams to deliver scalable, secure, and efficient technology solutions that support operational effectiveness and digital transformation. By fostering collaboration between IT, business units, and vendors, the VP of Enterprise Solutions will drive continuous improvement, and system integration across the organization. The VP of Enterprise Solutions is strategically designed as a steppingstone for an executive leadership role within our organization. This position acts as a deliberate and integral part of our succession planning process.
Essential Duties
Develop and execute the enterprise solutions strategy aligned with the credit union's business objectives and digital transformation goals
Collaborate with executive leadership and peers to identify technology opportunities that enhance member experience and operational efficiency.
Ensure system integrity, scalability, and compliance with regulatory and security standards.
Lead the enterprise project management office, ensuring successful delivery of technology initiatives on time, within scope and budget.
Establish and maintain governance frameworks for project prioritization, resource allocation and risk management.
Direct internal software development team and external vendors to deliver custom solutions that meet business needs
Promote appropriate methodologies and DevOps practices
Build and mentor a high performing team
Foster a culture of innovation, accountability and continuous learning
Ensure enterprise applications adhere to security best practices, regulatory requirements and internal policies.
Collaborate with IT leadership to mitigate risks and respond to audits and examinations.
Lead the selection, negotiation, and management of contracts with technology partners.
Ensure compliance with procurement policies, risk management and regulatory requirements in all vendor engagements.
Serve as a key member of the leadership team, collaborating with executives to shape business direction and provide insight on how technology solutions drive organizational success.
Education/Experience
Bachelor's degree in related field
10+ years of progressive experience in IT leadership roles, with at least 5 years in senior management overseeing enterprise applications
Strong understanding of credit union operation, regulatory requirements, and member service models.
Experience with working with financial technology vendors and platforms specific to the credit union industry
Demonstrated success in leading large-scale enterprise projects and portfolio management
Experience with a variety of project management methodologies and tools
Experience with strategic oversight of software development teams, APIs and system integration
Skills/Abilities
Demonstrates the ability to develop and execute long-term, data-informed strategies that align with organizational goals, drive growth, and position Vibe for sustained success.
Communicates with clarity, confidence, and credibility in executive and board settings, providing strategic insight, influencing key decisions, and creating alignment across stakeholders.
Builds strong relationships and collaborates effectively across technical and non-technical teams to achieve shared objectives.
Demonstrates strong emotional intelligence with the ability to understand and manage personal and team dynamics effectively.
Applies critical and analytical thinking to interpret data, identify trends, and support informed business decisions.
Maintains composure and adaptability in a fast-paced, evolving environment.
Possesses working knowledge of information security and systems administration to ensure operational reliability and protection.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Teller- Livonia
Vibe Credit Union job in Livonia, MI
Job Description
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
Process mail and night drop transactions.
Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
Promote, educate and cross-sell credit union products and services.
Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
Must be willing to assist at other branch locations as needed.
Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
Must possess effective knowledge of Vibe Credit Union's products and services.
Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
Maintains privacy of member account information.
Completes all required reports and daily assigned responsibilities.
Attends meetings as required.
Ensures that work area and branch is clean, secure and well maintained.
Assumes responsibility and performs other special assignments as needed.
Education/Experience
High School graduate or equivalent
Skills/Abilities
Strong customer service and sales skills.
Ability to multi-task and work well under pressure.
Good communication skills, professional appearance and a positive attitude.
Possess good analytical skills.
Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Job Posted by ApplicantPro
Strategic Communications Specialist
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role:
The strategic communications specialist strengthens how our people understand, talk about, and live our brand every day. This role focuses on internal communications and on clarity of messaging that helps our team members shine. Working alongside (and distinct from) Marketing, this specialist creates tools, playbooks, procedures, and communication frameworks that help team members confidently communicate about our products, brand, and organizational priorities.
This includes owning the internal messaging cadence, managing content on our intranet, maintaining rigor in internal policy and procedure documentation, and supporting organizational alignment through clear and consistent communication.
This role is ideal for a sharp, curious writer with at least two years of experience who loves shaping messages, organizing information, and helping people understand what matters and why.
This position has a starting hourly rate of $31.49 but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of an Strategic Communications Specialist can look like:
Internal Communication & Messaging
Draft clear, engaging, and brand-aligned internal communications, including announcements, updates, talking points, and internal newsletters.
Partner with the deputy/office of the president to develop messaging strategies that inform and inspire team members.
Maintain consistency of voice, tone, and clarity across all internal channels.
Create communication guides and playbooks to help team members talk confidently about products, services, and strategic initiatives.
Intranet Management & Content Stewardship
Serve as a super-user of our intranet platform, ensuring content is accurate, engaging, and easy to navigate.
Collaborate with departments to curate, update, and maintain intranet resources.
Build internal content calendars and manage distribution pathways for key communications.
Cross-Functional Collaboration
Work closely with Marketing to align internal messages with external storytelling and brand campaigns.
Partner with other departments, especially the People Team and Operations, on communications tied to product rollouts, change management, and team member experience.
Brand & Product Alignment
Create internal communication toolkits for product launches, brand moments, and organizational priorities.
Ensure team members have the right language, FAQs, and resources to communicate confidently and consistently.
Reinforce brand voice internally through clear, human-first communication.
What you bring to the table:
Bachelor's degree in Communications, Journalism, English, Public Relations, or related field.
Minimum 2 years of experience in writing, internal communications, or media communications.
Exceptional writing, editing, and information-organization skills.
Demonstrated ability to translate complex information into clear, accessible content.
Ability to manage multiple projects, meet deadlines, and maintain accuracy in a fast-paced environment.
Strong collaboration skills and comfort working with leaders, SMEs, and cross-functional teams.
High ethical standards, attention to detail, and commitment to quality.
You might also have:
Experience in maintaining intranet systems or internal knowledge bases.
Experience in financial services, cooperative organizations, or community-centered industries.
Familiarity with change management communication strategies.
Understanding of brand storytelling and voice alignment.
Experience supporting policy or procedure documentation.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyBranch People Leader/South
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role:
The Branch Manager is charged with leading the delivery of exceptional member and team member experiences. This leader advocates, nurtures, and guides their team to promote and deliver on Community Financials' Member Engagement Manifesto, while removing obstacles and barriers to excellence. By setting the tone for branch performance and community engagement, this individual, along with their team, are proud CFCU representatives and recognized neighborhood advocates, working alongside local organizations that care about making our community better as much as we do. This position is responsible for overall branch functions and delivery, including but not limited to, member engagement, coaching and mentorship of staff for growth, and achieving the business and financial objectives of the credit union.
This position has a starting annual rate of $65,500 , but your offer amount may be increased with relevant work experience and transferable skills.
Possible work locations include Canton, Plymouth, Northville, Westland, Livonia, Wixom, West Bloomfield, and Detroit.
A Day in the life of a Branch People Leader can look like:
Lead, Coach, and Inspire.
Mentor and develop team members at all levels, fostering accountability, growth, and confidence.
Cultivate a Culture of Excellence.
Set clear standards of performance, ensuring both operational excellence and meaningful impact in every branch interaction demonstrating that the final mile counts.
Drive Community Connection.
Collaborate with internal teams to ensure the branch plays an active role in community events, partnerships, and initiatives that build financial confidence and empowerment.
Ensure Trust and Compliance.
Uphold the highest standards of security, compliance, and financial stewardship. Take ownership of ensuring the branch consistently follows all credit union policies, procedures, and regulatory requirements.
Empower Branch Success.
Guide the team in meeting and exceeding business, financial, and experience goals.
Champion Employee Experience.
Lead with empathy and vision to foster an inclusive, motivating, and supportive workplace where team members thrive, feel valued, and remain aligned with our shared purpose of being a trusted partner for life.
What you bring to the table:
High school diploma or equivalent.
4-6 years' experience in retail/member experience.
1 year of leadership experience.
Demonstrated business acumen.
Proven successful goal setting and achievements.
Proficiency using Excel and Word.
You might also have:
3 years of leadership experience.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyResidential Loan Officer
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role:
The Residential Loan Officer is responsible for the origination of residential first and second mortgages that are generally derived from internal sources such as by the experience team, from provided leads, for employees, or mortgage refinances for current Community Financial Credit Union mortgage holders.
This position has a starting hourly rate of $18.94 , but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of a Residential Loan Officer can look like:
Respond to internally generated referrals/hot line transfers from branches/care center promptly.
Reach out to members in the market for a mortgage (leads), with a firm offer of credit where required, within 24 hours of notification.
Perform outbound calling (leads) from internally generated sources to maximize opportunities as directed.
Accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
Consult with members about their home financing needs, risks, and offer lending solutions.
Fully complete a mortgage loan application and/or an equity application online, over-the-phone, or potentially in-person at member's insistence.
Perform other duties assigned by leadership.
What you bring to the table:
High school diploma or equivalent.
Minimum 1 years solid work experience in residential mortgage lending.
Minimum 1 year of experience working with home equities in a sales capacity.
Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.
Solid understanding of residential lending practices and programs.
Capable of working in a sales-centric, goal-oriented environment.
Exceptional professionalism providing for a best-in-class member experience.
Excellent verbal and written communication skills.
Outstanding organizational and follow-up skills.
Capable of proficiently delivering and handling difficult customer conversations.
Strong teamwork abilities with co-workers and colleagues.
Excellent interpersonal and decision-making skills
Ability to handle the stress of meeting time-sensitive deadlines.
Proficient computer skills, including MS Office and databases.
Ability to adapt well to change and learn quickly.
Ability to problem-solve with a high level of personal accountability.
Proficiency using Excel and Word.
You might also have:
Proficient with Encompass.
Experienced with originating equity loans/lines.
Experienced in gathering deposits.
Experience in mortgage lending.
Experience reaching or exceeding sales goals and objectives.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyAVP/Corporate Communications
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve.
About the role:
The avp/corporate communications leads the development and execution of our strategic internal and external communications to strengthen our reputation, engage our employees and members, and ensure our brand voice shines across every touchpoint. Reporting to the chief of staff, this role oversees corporate messaging, media and influencer relations, crisis communication, and high-impact internal communications to deliver consistent and compelling narratives to our employees, members, and communities.
This is a high-visibility leadership role that combines the art of storytelling with the science of strategy, balancing executive-level messaging, grassroots community engagement, and brand-aligned internal communications. The avp/corporate communications will be both a trusted counselor to senior leadership and an authentic public face of the organization in the communities we serve.
This position has a starting annual rate of $115,500 but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of an AVP/Corporate Communications can look like:
Develop and implement a unified communications strategy aligned with our mission, vision, and values.
Serve as the organization's storyteller, crafting messaging that connects emotionally and resonates across diverse audiences.
Ensure internal and external communications reflect our brand voice, culture, and community impact.
Lead an internal communications strategy that informs, inspires, and connects team members at all levels.
Manage leadership communications, company-wide updates, and signature team member events.
Partner with our People Team and other departments to support change management and promote engagement.
Oversee earned media strategies to enhance brand visibility and credibility.
Provide support to our president & ceo for major initiatives and community partnerships communications.
Represent the organization at community events, industry conferences, and local engagements.
Develop and lead proactive and responsive crisis communication plans.
Monitor media and social channels for emerging issues, advising leadership on response strategies.
Foster a culture of creativity, accountability, and continuous improvement.
Perform other duties as directed by leadership.
What you bring to the table:
Bachelor's degree in Communications, Public Relations, Marketing, or related field.
Minimum 8 years of progressive experience in corporate communications, public relations, or media relations.
6-8 years of leadership experience.
Proven track record in internal communications, brand storytelling, and media engagement.
Exceptional writing, presentation, and interpersonal skills.
Experience serving as a trusted advisor to senior leadership.
Demonstrated ability to manage complex communications challenges with discretion and judgment.
High ethical standards, integrity, and professionalism.
You might also have:
Master's degree in a related field.
Financial services, cooperative, or community-focused industry experience.
Familiarity with omnichannel communications strategies, including digital, social, and in-person engagement.
Experience in advocacy or public affairs communications.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyAccountant
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role:
The Accountant will be responsible for assisting with various accounting tasks, including but not limited to preparing financial statements, reconciling accounts, analyzing financial data, and ensuring compliance with relevant regulations.
This position has a starting hourly rate of $24.23 , but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of an Accountant can look like:
Assist in reconciling general ledger accounts daily, weekly, and at month-end.
Post general ledger entries, prepare journal vouchers, and reconcile totals.
Assist in accurately preparing financial statements for the Board of Directors, including Balance Sheet, Income Statement, Delinquency, and Financial Notes.
Prepare and enter daily and monthly general ledger transactions, including investment activity, income and expense, accruals, off-line postings, and closing entries.
Daily reconciliation of ATM, Credit Card, Debit Card, ACH & Share Draft activity with system settlement reports; ensure balanced GL accounts.
Resolve financial discrepancies by collecting and analyzing financial information.
Assist with internal audit, external audit, and examination requests to facilitate compliance and transparency.
Participate in projects and duties as needed, serving as a backup to other positions within the accounting department when required.
Ensure compliance with all applicable federal and state laws, rules, and regulations to maintain financial integrity and accuracy.
Perform other duties as directed by leadership.
What you bring to the table:
Bachelor's degree in Accounting, Finance, or related field or equivalent work experience in lieu of degree.
1-2 years of experience in accounting or finance roles.
Strong understanding of accounting principles and practices.
Proficiency using accounting software.
Advanced level competency with MS Excel including pivot tables and macros.
Excellent analytical and problem-solving skills.
Ability to work independently and collaboratively in a fast-paced environment.
Excellent attention to detail and accuracy.
You might also have:
Previous experience working in financial institutions.
2+ years of Accounting experience
Proficiency with Symitar or similar software.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyConnection Center Specialist
Vibe Credit Union job in Novi, MI
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Your Role: Connection Center Specialist
As a Digital Services Specialist, you'll be the go-to expert for members across all digital channels-phone, email, chat, text, and video. You'll provide timely, accurate information, resolve issues, and make value-added referrals that enhance the member experience. Your tech-savvy skills and problem-solving mindset will help members navigate everything from account management to fraud prevention.
What You'll Do
Connect & Communicate: Engage with members across multiple channels, clearly explaining the benefits of Vibe's products and services.
Solve Problems: Identify needs, research issues, and provide effective solutions or alternatives.
Support Accounts: Assist with transactions, loan inquiries, debit/credit card issues, and account adjustments.
Promote & Cross-Sell: Build relationships and recommend products that align with members' goals.
Onboard Members: Process new memberships and guide members through savings accounts, CDs, and lending products.
Protect Members: Serve as the first line of defense against fraud, monitoring accounts and implementing security protocols.
Tech Support: Help members troubleshoot issues with browsers, mobile apps, and online banking tools.
Drive Results: Actively participate in cross-selling programs and meet all established sales and service goals.
Ensure Compliance: Follow BSA, AML, CIP, and CDD regulations daily.
Lead Solutions: Act as an escalation point for complex issues and make sound decisions aligned with credit union policies.
Collaborate: Keep your manager informed and support marketing promotions by sharing new products and services.
What We're Looking For
Education: High school diploma or equivalent.
Experience: Customer service experience preferred; call center and lending knowledge a plus.
Skills: Strong communication, organizational ability, multitasking, and tech-savvy problem-solving.
Attitude: Professional, adaptable, and ready to work in a fast-paced environment.
Why You'll Love It Here
A culture that values service, innovation, and growth.
Opportunities to learn, lead, and make an impact.
A supportive team environment that celebrates success.
📌 Want all the details? Read our attached Job Description and learn more about this exciting opportunity!
Apply today and help us create opportunities that matter!
Assistant Branch People Leader/South
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role:
Every day, the assistant branch people leader guides consultants in creating extraordinary, digitally-forward member experiences while ensuring the branch operates with excellence. This role combines direct people leadership and operational accountability, walking with members and teammates through both light and dark moments and bringing care and connection all the way through the final mile.
The assistant branch people leader is accountable for the growth, coaching, and performance of consultants, ensuring their daily work reflects the credit union's values and purpose. By managing branch routines, reinforcing expectations, and modeling consultative practices, the assistant branch people leader creates an environment where consultants thrive and members feel supported. Partnering closely with the branch people leader, the assistant branch people leader provides day-to-day leadership while preparing to step in as acting lead when needed, helping the branch deliver on the credit union's purpose of creating joy and igniting Michiganders' impossible dreams.
This position has a starting annual rate of $59,500 , but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of an Assistant Branch People Leader can look like:
Guide and develop Consultants.
Provide direction, feedback, and mentorship, ensuring consultants grow in confidence and skill while consistently delivering extraordinary member experiences.
Walk alongside members in both light and dark moments.
Support members directly in meaningful conversations, modeling consultative practices so consultants can learn and replicate extraordinary care.
Champion operational excellence.
Oversee daily branch routines including opening/closing, cash controls, dual control, vault/ATM procedures, audit readiness, and overall branch preparedness.
Guide the digitally-forward experience.
Ensure consultants are confident in supporting members with digital tools, and step in to assist with complex or high-impact digital needs.
Drive performance and accountability.
Monitor dashboards and reports, set clear expectations for consultants, and connect daily work to branch goals and member impact. Guide the team in meeting and exceeding business, financial, and experience goals.
What you bring to the table:
High school diploma or equivalent.
3 years of progressive experience in a retail or service environment and/or related experience.
Experience and a passion for leadership, performance management, and team member development.
Experience with face-to-face customer service, digital engagement and basic sales/referrals.
Proven ability leading people through change and driving innovation by building a circle of safety.
Strong planning, organizational and time management skills.
Responsive and empathetic to requests and needs of others.
Excellent interpersonal and communication skills.
Ability to effectively problem solve and resolve conflict.
Ability to build trust and maintain confidentiality of sensitive and proprietary information.
Proficiency using Microsoft Office Suite.
You might also have:
4 years of progressive experience in a retail or service environment and/or related experience.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyFuture Opportunities
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
Interested in Community Financial Credit Union but not seeing what you're looking for right now? This application is intended for future opportunities at Community Financial Credit Union.
Potential departments include:
Marketing
IT
Business Experience
Human Resources
Finance/Accounting
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member at Community Financial Credit Union, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyBelonging & Engagement Partner
Plymouth, MI job
Job Description
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve.
About the role:
The Belonging & Engagement Partner works closely with leadership to design and deliver credit union-wide belonging, corporate community and event connections programs and initiatives. This role collaborates across all departments to advance belonging objectives to strengthen team member engagement and enhance organizational culture. The position is responsible for coordinating key programs and belonging-focused events while ensuring alignment with strategic priorities. This role executes programming to support a culture where every team member is informed, inspired, and empowered to serve as an authentic advocate of our credit union's values and services. Collaborating across all departments, this role advances belonging through activities, storytelling, and building alignment with the employer brand.
This position has a starting hourly rate of $24.23, but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of a Belonging & Engagement Partner can look like:
Partner with leadership to shape & deliver Belonging as a core value across the organization and connected with our communities.
Coordinate and execute team member connection projects and programs, in-person and virtually, to enhance credit union culture, engagement and belonging
Partner with the belonging architect to translate team member feedback from all listening posts into communications that demonstrates closing the feedback loop.
Collaborate with marketing to amplify authentic team member voices reinforcing belonging and enhance our employer brand and reputation internally and promote the credit union as an employer of choice.
Coordinate the administration and application process for annual feedback and employer award program surveys.
Lead and support connection groups and other initiatives that foster inclusion and engagement.
Perform other duties assigned by leadership.
What you bring to the table:
High school diploma or equivalent.
1 year of experience in HR/organizational culture, employee experience diversity, equity, inclusion, training/education or related fields.
Demonstrated ability to connect with community partners and internal stakeholders to bring both our belonging and connection events to life.
Experience managing multiple projects and competing deadlines.
Strong written, public speaking, and visual communication skills with the ability to connect with others.
Strong project management, organizational, and cross-functional collaboration skills.
Proficiency in using Microsoft Office.
You might also have:
Experience in the financial services industry.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Future Opportunities- Member Service Specialist III
Vibe Credit Union job in Royal Oak, MI
Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
The role of the Member Service Specialist III encompasses a range of responsibilities aimed at aiding members and delivering a comprehensive array of member services. These services encompass tasks like initiating account openings, renewing certificates of deposit (CDs), tending to account upkeep, facilitating lending processes, and proactively promoting the utilization of products and services.
Essential Duties
* Facilitate effective communication with members, conveying the advantages of the full spectrum of products and services available through Vibe.
* Cultivate strong rapport with members to promote and cross-sell products and services that align with their needs and interests.
* Attend to member accounts by elucidating the benefits and guiding the initiation of various products. This includes establishing new accounts, managing certificates, individual retirement accounts (IRAs), and an array of lending products.
* Address members' inquiries and devise viable solutions.
* Provide assistance and backing to fellow colleagues within the branch and the broader Credit Union team whenever necessary.
* Handle the processing, evaluation, and dispensation of loan applications.
* Offer members notary and signature guarantee services, demonstrating reliability and authenticity.
* Display flexibility in adhering to a work schedule that corresponds to the demographic requirements of the branch location and the capacity to adapt to any changes essential to accommodate evolving branch schedules.
* Follow policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) daily to ensure compliance with current regulations.
* Ability to perform basic Teller transactions and serve as a back-up when needed for branch coverage.
* Perform other special assignments as needed.
Education/Experience
* Successful completion of high school education or equivalent qualification.
* Prior experience in customer/member service is advantageous.
* Familiarity with lending practices can be beneficial.
Skills/Abilities
* Profound customer service and sales skills, underpinned by a dedication to meeting member needs.
* Demonstrated aptitude for managing multiple tasks efficiently.
* Effective communication abilities, coupled with a professional demeanor and optimistic outlook.
* Proficiency in producing routine reports and written correspondence.
Compliance Manager
Vibe Credit Union job in Waterford, MI
Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
The Compliance Manager must be passionate about the credit union culture and demonstrate service excellence through their communication and compliance programming. This position will focus on identification, analysis and management of compliance requirements that affect all business areas of the Credit Union, while also providing oversight of the Quality Assurance team to ensure operational integrity and member data protection. Areas of responsibility include development and oversight of the compliance management system and the quality assurance reviews of loan, share, and member account activities. The Compliance Manager should be prepared to embrace change and provide support for others as technology and service improvements are implemented. This person must be able to manage multiple responsibilities/projects simultaneously, lead and develop team members and foster a culture of accountability and growth. Organization, positivity and flexibility are a must.
Essential Duties
* Serve as a subject matter expert for internal compliance related questions.
* Maintain required reporting of BSA and other regulatory mandates.
* Conduct branch compliance audits on a periodic basis.
* Assist in resolution of member issues as needed.
* Monitor regulatory environment for new regulations and changes to existing regulations.
* Serve as a subject matter expert for team members when servicing fiduciary and special accounts.
* Serve as a subject matter expert for Accounting staff on ACH and check compliance.
* Collaborate on projects, as needed, to ensure that compliance issues are addressed throughout the project lifecycle.
* Research and assess regulations and recommend remedial action.
* Remain current on knowledge of new and emerging risks and threats presented in the financial service industry.
* Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training, or correcting the employees' performance.
* Provide leadership and direction to the Quality Assurance team, ensuring reviews and audits are completed accurately, timely, and in alignment with regulatory and internal compliance standards.
* Oversee day-to-day operations of the Quality Assurance function, including quality control reviews of loan, share, IRA, and deceased accounts, while ensuring risk is effectively mitigated.
* Monitor QA findings and collaborate with business units to identify root causes, implement corrective actions, and institutionalize process improvements.
* Foster a culture of learning and development within the QA team by coaching, mentoring, and creating growth opportunities that align with Vibe's values.
* Champion the integration of compliance and quality assurance efforts, ensuring that both functions work in tandem to protect members, safeguard data, and elevate operational excellence.
* Other duties may be assigned.
Education/Experience
* Bachelor's Degree in Business Administration, or equivalent experience preferred.
* Minimum of three years compliance experience.
* Certification in BSA and Compliance.
Skills/Abilities
* Strong analytical skills, to analyze appropriate security controls.
* Effective written and verbal communication skills.
* Ability to interact cross functionally with all levels of personnel.
* Ability to travel.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Strategic Communications Specialist
Plymouth, MI job
Job Description
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve.
About the role:
The strategic communications specialist strengthens how our people understand, talk about, and live our brand every day. This role focuses on internal communications and on clarity of messaging that helps our team members shine. Working alongside (and distinct from) Marketing, this specialist creates tools, playbooks, procedures, and communication frameworks that help team members confidently communicate about our products, brand, and organizational priorities.
This includes owning the internal messaging cadence, managing content on our intranet, maintaining rigor in internal policy and procedure documentation, and supporting organizational alignment through clear and consistent communication.
This role is ideal for a sharp, curious writer with at least two years of experience who loves shaping messages, organizing information, and helping people understand what matters and why.
This position has a starting hourly rate of $31.49 but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of an Strategic Communications Specialist can look like:
Internal Communication & Messaging
Draft clear, engaging, and brand-aligned internal communications, including announcements, updates, talking points, and internal newsletters.
Partner with the deputy/office of the president to develop messaging strategies that inform and inspire team members.
Maintain consistency of voice, tone, and clarity across all internal channels.
Create communication guides and playbooks to help team members talk confidently about products, services, and strategic initiatives.
Intranet Management & Content Stewardship
Serve as a super-user of our intranet platform, ensuring content is accurate, engaging, and easy to navigate.
Collaborate with departments to curate, update, and maintain intranet resources.
Build internal content calendars and manage distribution pathways for key communications.
Cross-Functional Collaboration
Work closely with Marketing to align internal messages with external storytelling and brand campaigns.
Partner with other departments, especially the People Team and Operations, on communications tied to product rollouts, change management, and team member experience.
Brand & Product Alignment
Create internal communication toolkits for product launches, brand moments, and organizational priorities.
Ensure team members have the right language, FAQs, and resources to communicate confidently and consistently.
Reinforce brand voice internally through clear, human-first communication.
What you bring to the table:
Bachelor's degree in Communications, Journalism, English, Public Relations, or related field.
Minimum 2 years of experience in writing, internal communications, or media communications.
Exceptional writing, editing, and information-organization skills.
Demonstrated ability to translate complex information into clear, accessible content.
Ability to manage multiple projects, meet deadlines, and maintain accuracy in a fast-paced environment.
Strong collaboration skills and comfort working with leaders, SMEs, and cross-functional teams.
High ethical standards, attention to detail, and commitment to quality.
You might also have:
Experience in maintaining intranet systems or internal knowledge bases.
Experience in financial services, cooperative organizations, or community-centered industries.
Familiarity with change management communication strategies.
Understanding of brand storytelling and voice alignment.
Experience supporting policy or procedure documentation.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Manager/Member Digital Experience
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role:
Technology becomes extraordinary when it feels human. The manager/member digital experience leads the credit union's digital branch, our largest and most dynamic branch, where members experience connection, confidence, and care through every click, tap, and interaction. This leader ensures digital channels reflect the same warmth, belonging, and trust found in every branch conversation, creating experiences that meet members where they are and move seamlessly with them when their preferences change.
As the steward of our digital branch, this leader is accountable for growth, engagement, and excellence across our digital experiences. They move with urgency and purpose, connecting innovation with impact and ensuring every member touchpoint delivers simplicity, clarity, and joy. By partnering closely with the branch network and care center, the manager, digital member experience helps bridge the digital and human journeys, ensuring every interaction feels whole, intuitive, and unmistakably personal.
Guided by curiosity, empathy, and accountability, this leader transforms complex systems into empowering experiences that make members' financial lives easier, stronger, and more inspired. Through collaboration, insight, and creativity, this leader brings our purpose to life, creating joy and igniting Michiganders' impossible dreams.
This position has a starting annual rate of $103,100 but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of an Manager/Member Digital Experience can look like:
Lead with purpose and clarity. Serve as the primary point of contact for digital banking initiatives, coordinating priorities, projects, and partnerships to deliver seamless, member-centric experiences that reflect the credit union's purpose.
Champion the digital branch. Take ownership of the digital member experience, ensuring digital channels deliver the same level of care, connection, and excellence as physical branches. Build and sustain member engagement standards that guide growth across all digital tools, including partnered platforms. Drive measurable growth in adoption, activation, and satisfaction, tracking engagement against organizational goals and holding digital performance to the same standards of excellence as branch operations.
Ensure accountability and growth. Use data and performance dashboards to monitor key engagement metrics, identify opportunities for improvement, and ensure the digital branch meets growth, efficiency, and experience goals. Celebrate progress with a Huzzah and address challenges with courage and curiosity.
Connect digital and human experiences. Ensure interactions transition seamlessly between in-person, phone, and digital channels, creating experiences that meet members where they are, even when preferences shift mid-interaction. Partner with branch, care center, and experience leaders to design connected journeys that feel whole, intuitive, and human.
Bridge innovation and integration. Coordinate the smooth transition of new digital capabilities from innovation to ongoing operations. Lead testing, communication, and readiness efforts to ensure pilots and prototypes are refined, adopted, and integrated seamlessly into the member experience. Turn innovation into sustainable, member-ready solutions that deliver lasting impact and measurable results.
Deliver operational excellence. Oversee the day-to-day performance, reliability, and optimization of digital platforms. Partner with internal teams and external vendors to ensure functionality, security, and compliance, minimizing friction in member journeys.
Leverage data for insight. Monitor and interpret data across digital channels to inform priorities, track engagement, and identify opportunities to improve ease of use, satisfaction, and member connection.
Collaborate across teams. Work closely with branches, the care center, marketing, IT, innovation, and business intelligence to align efforts, share insights, and create a unified member experience across all touchpoints.
Guide improvement and adoption. Lead digital enhancements, testing, and implementation of features that simplify the member experience. Ensure members and employees are informed, supported, and confident through every change.
Challenge the status quo. Act as a catalyst for progress, encouraging teams to embrace change, iterate quickly, and deliver innovative solutions that strengthen member relationships and impact.
Solve with heart. Respond to digital challenges with empathy and urgency. Partner across teams to resolve issues thoughtfully, ensuring members feel heard, supported, and valued through both light and dark moments.
Model curiosity and learning. Stay engaged with emerging trends, technologies, and member behaviors. Encourage a culture of continuous improvement, experimentation, and adaptability that keeps the digital branch thriving.
What you bring to the table:
High school diploma or equivalent.
4-6 years of leadership experience.
Minimum 3 years of project management experience.
Ability to transition from high-level strategic planning to detailed service delivery issues.
Proficiency using Excel, Word, and Outlook.
You might also have:
Bachelor's degree in business, marketing, or communications.
Minimum 3 years of financial industry experience.
Experience in online banking or digital channels.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyAssociate Director - Board of Directors
Vibe Credit Union job in Novi, MI
Vibe Credit Union Associate Director Program As part of our continued commitment to leadership development and long-term strategic sustainability, we are excited to introduce the Associate Director Program at Vibe Credit Union. This initiative is designed to identify, mentor, and prepare qualified individuals for future service on our Board of Directors.
The program will offer emerging leaders an opportunity to gain firsthand insight into board governance, credit union operations, and the strategic responsibilities of board leadership. By investing in this program, we aim to ensure Vibe Credit Union remains strong, diverse, and forward-looking in its governance practices.
Definition of an Associate Director
An Associate Director of Vibe Credit Union is a member in good standing who has demonstrated a strong interest in actively participating in the credit union's governance.
Recruiting Process for an Associate Director
* All members of the Official Family, Senior Leadership Team, and Branch Managers are encouraged to identify individuals-whether members or community leaders within Vibe's service area-who may be
* interested in and well-suited for the Associate Director Program. Additionally, the Marketing Department
* may promote the program through the credit union newsletter or pursue other outreach efforts, as approved by the Associate Director Committee, to raise awareness and attract qualified candidates.
Becoming an Candidate for Associate Director
* Invitation to the Associate Director Program. A member may request participation in the Associate
* Director Program by submitting a letter of interest or may receive an invitation from the Associate Director Committee. The Associate Director Committee shall be composed of one representative appointed by the Board of Directors, one representative appointed by the executive management team, and any additional
* individuals designated by the Board. The current standing members of the Associate Director Committee are appointed by the Chair from the Board of Directors, and CEO/President.
* Application Materials and Background Check. To be considered, the member must submit a resume, and volunteer application. Additionally, the member must consent to Vibe Credit Union conducting a reasonable background check to verify qualifications. This includes, but is not limited to, authorization for Vibe Credit Union to obtain a consumer report and confirmation of bondability.
* Eligibility Questionnaire. All prospective candidates must complete an eligibility questionnaire as part of the application process.
* Candidacy Invitation. Upon review and approval by the Associate Director Committee, a member may be formally invited to become a candidate for the Associate Director Program.
Eligibility Requirements for Candidates
* The individual must be a member of Vibe Credit Union in good standing. A "member in good standing" is defined as someone who maintains at least one share account and has had no loan delinquencies-either personally or as a cosigner-within the previous 24 months.
* The individual must be deemed an acceptable bonding risk by a bonding company licensed to operate in the State of Michigan.
* The individual must not have been removed from any position as a director, officer, or employee of a
* financial institution by a federal regulator, a state regulator (excluding the Director of the Department of Insurance and Financial Services), or by a court of competent jurisdiction.
* The individual must not have been convicted of any crime involving dishonesty or breach of trust.
* The individual must not be habitually negligent in fulfilling financial obligations to the credit union or other creditors. "Habitually negligent" is defined as having no reported delinquencies in the past 24 months, no bankruptcy filings in the past seven years, and no more than two missed payments to any creditor within any twelve-month period.
* The individual must not have been convicted by, or found in violation by, a court of competent jurisdiction or the commissioner, of any law of the State of Michigan that is enforced or administered by the commissioner.
* If an individual ceases to meet any of these eligibility requirements while serving as a Candidate or Associate Director, he or she shall be immediately removed from that position.
* If an Associate Directors fails to attend three (3) consecutive regular Board meetings, the position may be declared vacant.
Responsibilities of a Associate Director
* Associate Directors are expected to review, understand, and agree to abide by the Board of Directors
* Responsibility Policy, which is established in accordance with the Michigan Credit Union Act. They must also sign the Associate Director Candidate Confidentiality Agreement as well as the Volunteer Service Agreement.
* Associate Directors are to maintain a high level of professionalism during Board meetings, events, and other activities to which they are invited. They are encouraged to actively participate in discussions, offering insight and perspective on behalf of the membership and in alignment with Vibe's vision, strategic direction, and commitment to safety and soundness. While Associate Directors contribute meaningfully to dialogue, they do not hold voting privileges at Board of Directors meetings.
Future Opportunities- Teller
Vibe Credit Union job in Berkley, MI
Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
* Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
* Process mail and night drop transactions.
* Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
* Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
* Promote, educate and cross-sell credit union products and services.
* Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
* Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
* Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
* Must be willing to assist at other branch locations as needed.
* Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
* Must possess effective knowledge of Vibe Credit Union's products and services.
* Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
* Maintains privacy of member account information.
* Completes all required reports and daily assigned responsibilities.
* Attends meetings as required.
* Ensures that work area and branch is clean, secure and well maintained.
* Assumes responsibility and performs other special assignments as needed.
Education/Experience
* High School graduate or equivalent
Skills/Abilities
* Strong customer service and sales skills.
* Ability to multi-task and work well under pressure.
* Good communication skills, professional appearance and a positive attitude.
* Possess good analytical skills.
* Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Lending Manager
Vibe Credit Union job in Waterford, MI
Join the Vibe Team!
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Your Role: Lending Manager
You'll lead Vibe CU's Lending Program ensuring every member enjoys an exceptional experience. From guiding a talented team to collaborating with senior leadership, you'll play a key role in delivering seamless lending solutions.
What You'll Do
Lead & Inspire: Manage the consumer lending and real estate departments and coach your team to success.
Drive Strategy: Partner with senior leadership to develop innovative lending strategies.
Deliver Excellence: Oversee consumer home equity and indirect loans with precision and care.
Stay Ahead: Keep up with industry trends, regulations, and technology.
Promote Growth: Recommend products and services that benefit members and strengthen Vibe.
Hands-On Leadership: Provide underwriting support and make decisions on complex loan requests.
Champion Compliance: Ensure adherence to BSA, AML, CIP, and CDD regulations daily.
Achieve Results: Meet all established sales and service goals set by the credit union.
What We're Looking For
Experience: 5+ years in consumer, real estate, and indirect lending or banking, with proven leadership skills.
Knowledge: Strong understanding of lending policies, underwriting guidelines, risk portfolio management and regulations.
Skills: Exceptional leadership, communication, and multitasking abilities.
Bonus: Familiarity with real estate and loan operations.
Why You'll Love It Here
A culture built on inclusivity and growth.
Opportunities to lead, innovate, and make an impact.
A collaborative team environment-whether in-office or remote.
📌 Want all the details? Read our attached Job Description and learn more about this exciting opportunity!
Apply today and help us create opportunities that matter!
Member Service Specialist II- Canton
Vibe Credit Union job in Canton, MI
Join the Vibe Team!
Our Purpose
At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek
opportunities - we are dedicated to making a positive impact in the lives of our members and
communities. As we continue to grow and expand our team, we are seeking passionate
individuals who share our vision and are eager to join us in our journey. If you are someone who
is passionate about making a difference and is committed to creating a brighter future for our
communities, we invite you to explore this exciting opportunity at Vibe!
Your Role: Member Services Representative
As a Member Services Representative, you'll be the friendly face of Vibe, assisting members with a wide range of services-from opening accounts and renewing CDs to processing loans and recommending products that make life easier. Your goal? Deliver outstanding service while meeting all established sales and service goals set by the credit union.
What You'll Do
Be the Expert: Open accounts, renew CDs, and handle account maintenance with confidence.
Build Relationships: Communicate the benefits of Vibe products and actively cross-sell services that help members succeed.
Support Lending: Process, underwrite, and disburse loan requests while ensuring compliance.
Solve Problems: Respond to member inquiries and provide effective solutions.
Stay Organized: Complete daily, monthly, and quarterly reports accurately.
Be Flexible: Adapt to branch scheduling needs and assist with teller transactions when needed.
Ensure Compliance: Follow BSA, AML, CIP, and CDD regulations every day.
Go Above & Beyond: Provide notary and signature guarantee services and assist with special assignments.
What We're Looking For
Education: High school diploma or equivalent.
Experience: Customer or member service experience preferred.
Skills: Strong communication, multitasking ability, and a professional attitude.
Sales Savvy: Comfortable recommending products and meeting performance goals.
Why You'll Love It Here
A culture that values service, growth, and community.
Opportunities to learn, lead, and make an impact.
A supportive team environment that celebrates success.
📌 Want all the details? Read our attached Job Description and learn more about this exciting opportunity!
Apply today and help us create opportunities that matter!
Branch Banker
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
At Community Financial, we are always looking for mission-driven in-branch staff to bring our values to life, and we hope you might be one of them.
About the role:
Every day, the consultant transforms ordinary branch visits into digitally-forward, people-first extraordinary experiences that strengthen trust, deepen relationships, and create joy. This role bridges vision and action, ensuring that the organization's strategies and values are fully realized in the everyday experiences of members. By combining operational excellence with genuine care, the consultant carries our promise all the way through the final mile, where trust is built, relationships are deepened, and the credit union's purpose of creating joy and igniting Michiganders' impossible dreams comes to life.
Through interactive and collaborative conversations, the consultant identifies opportunities to guide members toward solutions that align with their goals, whether through everyday transactions, specialized products, or deeper consultation. This role embodies our values by walking with members through both light and dark moments, positioning the organization as their trusted, lifelong partner.
This position has a starting hourly rate of $20.48 , but your offer amount may be increased with relevant work experience and transferrable skills.
This is a full-time position Monday-Saturday, with a day off during the week. Work schedule varies based on branch needs.
Possible work locations include Canton, Plymouth, Northville, Westland, Livonia, Wixom, West Bloomfield, and Detroit.
How you'll shape the member experience:
Walk alongside members in both light and dark moments.
Carry the spirit of our Manifesto all the way through the final mile, ensuring every interaction makes members feel supported and relationships grow stronger.
Guide members toward meaningful solutions with a digitally-first mindset.
Take time to understand members' everyday finances and impossible dreams, recommending products and services that help them move forward with confidence.
Deliver operational excellence with care.
Handle transactions - including cash - with accuracy, integrity, and consistency, protecting members' trust while upholding compliance standards and dual control practices.
Take ownership of member challenges.
Stand courageously with members in difficult moments, resolving issues thoughtfully and turning challenges into opportunities for deeper connection.
Be a confident and trusted resource.
Share knowledge of deposit, lending, and digital banking products with clarity and care, guiding members as they navigate options big and small.
Contribute to branch and organizational success.
Celebrate team wins with a huzzah, promote solutions that make members' lives better, and elevate referrals that create lasting impact.
Collaborate to strengthen community connection.
Partner across branches and with other teams to ensure consistency, share expertise, and reflect the organization's commitment to creating joy and igniting Michiganders' impossible dreams.
Commit to continuous learning and growth.
Stay curious and engaged, deepening your knowledge of products, initiatives, and compliance while fostering belonging, collaboration, and strong relationships across the organization.
Support organizational flexibility.
Step in where needed - including at other branches - to ensure members always experience care and connection through the final mile.
What you bring to the table:
High school diploma or equivalent.
Minimum two years' experience as a service representative in the retail or service industry or equivalent experience.
Proficiency using Microsoft Suite.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
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