Community Liaison jobs at Watermark Retirement Communities - 2717 jobs

Job Posting Description **One Time Sign on Bonus of $8,500.00** Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. Cleans and processes equipment per manufacturer's instructions and safety protocols. Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: High School Diploma/GED required Associate's Degree Preferred Required Area of Study in Sterile Processing Preferred Area of Study in Sterile Processing and Surgical Technology Experience: 3 years of SPD experience required 5 years of SPD experience preferred Licensure/ Certifications: SPD Tech certification through a nationally recognized accreditation association required. SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred.

To apply via text, text 9224 to ************ PRIMARY FUNCTION The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals. JOB RESPONSIBILITIES Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas demonstrates flexible and efficient time management and ability to prioritize workload Meets department productivity standards participates in working groups councils and committees accomplishes all tasks as appropriate recommends new approaches to affect ongoing continual improvements to policies procedures and documentation maintains compliance with federal and state regulations concerning employment participates in administrative staff meetings and attends other meetings and seminars create and conduct presentations using audio visual tools including PowerPoint consistently promotes the company's core values completes required compliance annual training ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory Excellent interpersonal communication and time management skills Organized have a high work ethic and possess strong analytical and problem solving skills Computer literacy ability to work both independently and as a member of a team Non degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered Minimum two years healthcare experience in a sales marketing role preferably home health, Hospice or related industry Willing to travel PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner exchange information and communicate verbally and by written word must be able to read write and comprehend English demonstrate active listening skills specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus endure long periods of driving ambulate on rough surfaces and climb stairs stand, walk and or sit for extended periods of time lift or move up to 50 lbs #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

To apply via text, text 9700 to ************ PRIMARY FUNCTION The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals. JOB RESPONSIBILITIES Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas demonstrates flexible and efficient time management and ability to prioritize workload Meets department productivity standards participates in working groups councils and committees accomplishes all tasks as appropriate recommends new approaches to affect ongoing continual improvements to policies procedures and documentation maintains compliance with federal and state regulations concerning employment participates in administrative staff meetings and attends other meetings and seminars create and conduct presentations using audio visual tools including PowerPoint consistently promotes the company's core values completes required compliance annual training ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory Excellent interpersonal communication and time management skills Organized have a high work ethic and possess strong analytical and problem solving skills Computer literacy ability to work both independently and as a member of a team Non degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered Minimum two years healthcare experience in a sales marketing role preferably home health, Hospice or related industry Willing to travel PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner exchange information and communicate verbally and by written word must be able to read write and comprehend English demonstrate active listening skills specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus endure long periods of driving ambulate on rough surfaces and climb stairs stand, walk and or sit for extended periods of time lift or move up to 50 lbs #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

To apply via text, text 9700 to ************ PRIMARY FUNCTION The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals. JOB RESPONSIBILITIES Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas demonstrates flexible and efficient time management and ability to prioritize workload Meets department productivity standards participates in working groups councils and committees accomplishes all tasks as appropriate recommends new approaches to affect ongoing continual improvements to policies procedures and documentation maintains compliance with federal and state regulations concerning employment participates in administrative staff meetings and attends other meetings and seminars create and conduct presentations using audio visual tools including PowerPoint consistently promotes the company's core values completes required compliance annual training ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory Excellent interpersonal communication and time management skills Organized have a high work ethic and possess strong analytical and problem solving skills Computer literacy ability to work both independently and as a member of a team Non degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered Minimum two years healthcare experience in a sales marketing role preferably home health, Hospice or related industry Willing to travel PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner exchange information and communicate verbally and by written word must be able to read write and comprehend English demonstrate active listening skills specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus endure long periods of driving ambulate on rough surfaces and climb stairs stand, walk and or sit for extended periods of time lift or move up to 50 lbs #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Research Community Health Worker to deliver evidence-based interventions for multisite research study. Qualifications Research Community Health Worker (CHW): The Disparities Research Unit at Massachusetts General Hospital is seeking Research Community Health Workers to be trained to offer interventions through clinical sites in socially vulnerable communities. Interventions will focus on mental health, obesity/weight management, and cancer screening and are part of a large, multisite grant. CHWs will receive formal training in their intervention of focus. They will conduct group and/or individual sessions with enrolled patients, maintain post-session notes, and conduct careful tracking of intervention sessions. Sessions may be held by zoom or in person, and will be audio recorded for quality control. CHWs will take part in weekly supervision with licensed providers to receive input and coaching support. Community Health Workers may also be trained to conduct outreach to potential participants, and to invite them to be screened to take part. Role can be part or full time, depending on candidates and areas of intervention focus. Community Health Worker candidates should enjoy interacting with patients, be empathetic and proactive, and be comfortable in a fast-paced environment working with patients across several sites. CHWs will travel to participating clinics sites (travel compensation available). Bilingual in Spanish is a plus. Additional Job Details (if applicable) Remote Type Hybrid Work Location 50 Staniford Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Inhouse Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting. SUMMARY FUNCTION: The In-house Organ Recovery Coordinator is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield. The In-house Organ Recovery Coordinator works with potential donor families, hospital personnel and transplant hospitals to facilitate efficient recovery of organs and tissues for transplantation. Extensive on-call services and flexibility are required. Significant daily presence in assigned hospital is required. This position collaborates with the medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation. This position assists with public education and outreach projects. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Performs daily responsibilities to meet the needs of potential donors, donors, donor families, potential donor families, hospital personnel, physicians, and the OPO. Provides rapid on-site response to referrals. Primary responsibilities will occur in the assigned facility where employed. Increased donor activity, staffing shortages, etc. will require assuming responsibilities outside the primary area. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary. Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery. Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation. Participates in decision-making programs and committees in the hospital that have an influence on organ donation, promoting donation and seeking opportunities for further collaboration. Facilitates the donation process. Maintains high visibility by conducting rounds to all critical care units with medical teams and functioning as the designated resource within the hospital for all issues related to organ donation. Provides donor and referral follow-up to appropriate hospital staff one-on-one or by post-recovery conferences. In partnership with the In-House Donation Specialist (when applicable), develops, provides and evaluates in-house training and in-service educational programs on all aspects of the donation process for hospital staff. Also, collects and reports donation outcome data to various levels of clinical and administrative hospital staff. Documents hospital activities, updates hospital plans, goals, and critical issues in a timely manner on a regular basis. Performs other duties as assigned. PHYSICAL TRAITS: Talks and listens to donor families, hospital personnel, and physicians. Visually assesses donors. Reads charts and documents information. Walks, stands, and sits. Lifts and carries containers up to 70 lbs. Drives to and from donor hospitals. Must be able to stand for more than eight hours a day. Requires the ability to work under stress with numerous interruptions, distractions, and changing priorities. Must have a valid driver's license and ready access to reliable transportation. QUALIFICATIONS: Education Required: RN/PA or related health care degree or licensure. Or OPO experience commensurate with job requirements. Experience: Minimum one to two years experience as a Donation Coordinator or Organ Recovery Coordinator. Licenses/Certifications: Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business. Computer Skills: Working knowledge of computers and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Compensation details: 54000-67000 Yearly Salary PId3bc7847f226-37***********8

Ambercare Hospice is seeking a compassionate and dedicated Hospice Liaison to join our newly restructured team in Albuquerque, NM. Under new leadership, we are proud to cultivate a culture rooted in compassion, trust, flexibility, and transparency. This is an exciting opportunity to be part of a positive transformation-where team members support and uplift one another in order to provide the highest quality care to patients and their families during life's most critical moments. Ambercare is a leader in home health and hospice care throughout New Mexico, with over 20 years of trusted service. As part of the Addus HomeCare family, we serve thousands of patients across the region-combining heart, professionalism, and the highest standards of care. Why Choose a Career with Ambercare Hospice? Monday - Friday with flexibility scheduling Competitive pay Meaningful work supporting patients and families in their time of greatest need Career Growth: 80% of our nurse leaders started in field roles-we promote from within. Comprehensive Benefits Package: Enjoy full benefits starting the first of the month after hire, including medical, dental, and vision coverage. A 401(k) with company match, generous paid time off, tuition reimbursement, and a Hospice Certification bonus and salary increase. Plus, earn merit-based raises based on your performance. What You'll Do: Coordinates and facilitates referrals to Hospice care based on Hospice admission criteria Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to home Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations Develop and implement marketing and education programs to increase awareness of company Qualifications: Bachelor's Degree in marketing, business administration, or other related fields is preferred. Acceptable combination of experience and/or training may be considered in lieu of formal education. Minimum of one year of professional sales experience preferred. Experience in the hospice and health care industry a plus. Demonstrates good verbal and written communication, and organization skills. Valid driver's license with an automobile that is insured in accordance with state requirements. Strong customer service skills and ability to keep good relationships with customers, co-workers, and other business partners. We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Community Health Worker who, under the guidance of the Director of Social Emotional and Mental Health, is primarily responsible for serving as a bridge between healthcare providers, behavioral health resources, and the community. This role provides support, education, and navigation services to individuals facing health challenges, utilizing a "whole person" approach. This position also aims to improve access to healthcare and behavioral health services, enhance community wellness, and reduce health disparities. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients' quality of life, please consider our Community Health Worker opportunity. Requirements The Community Health Worker will ensure to: • Improve access to behavioral health services • Support individuals in navigating the healthcare system • Facilitate coordination of care and community collaboration • Maintain accurate records and ensure effective service delivery • Address social determinants of health Education And Experience Required: • High School diploma or GED equivalent required • Associates degree, or higher, in social work, psychology, public health, or related field preferred; equivalent experience considered. • Experience in community health, case management, or behavioral health services. • Strong knowledge of community resources and healthcare systems. Certifications And Licenses • BLS through the American Heart Association • NYS Infection Control Certificate Special Skills, Knowledge Required: • Ability to work with diverse populations and provide culturally responsive support. • Excellent communication and interpersonal skills. • Bilingual skills preferred but not required • Ability to within the community and conduct home visits as needed. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services. Salary Description $18.00-$19.00/HOURLY

Care Consultant (Hospice Liaison) - Competitive Base + Incentive Plan As a Care Consultant (Hospice Liaison), you will take a consultative, community-focused approach to building and strengthening relationships with referral sources. Your efforts will help connect patients and families with the exceptional end-of-life care they deserve. The Hospice Care Consultant at Bristol Hospice plays a crucial role in providing compassionate care and support to patients and their families in the Eugene Oregon market. Whether you come from a healthcare background or are a proven sales representative who thrives on building trust and driving results-this role is for you. Travel: You will be required to use your own vehicle to travel throughout the Bristol Hospice service area (mileage reimbursement applies). At Bristol, we believe in quick access to care, a culture of "Yes," and leading with heart. If you're passionate about making a difference and being a resource to patients, families, and providers-this is your calling. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn. Our Culture Our culture is cultivated using the following values: Integrity: We are honest and professional. Trust: We count on each other. Excellence: We strive to always do our best and look for ways to improve and excel. Accountability: We accept responsibility for our actions, attitudes, and mistakes. Mutual Respect: We treat others the way we want to be treated.

Additional Information About the Role Full time position with unlimited BJC career growth opportunities! Tuition Reimbursement eligibility upon 1st day of employment! Awesome opportunity for those who are passionate about providing resources and education to adult patients in North County! Overview Christian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state! The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as "high performing" in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition. Northwest HealthCare, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services. Preferred Qualifications Role Purpose Community Health Worker provides preventive health improvement services by working closely with interdisciplinary care team, internal/external agencies to address social determinants of health to improve the overall health and well-being of the child and family. Responsibilities Work daily as a community liaison to identify gaps in care by assisting clients in accessing the necessary resources to remove barriers categorized as social determinants of health. Provide referrals for appropriate services as needed by assisting in assessments/screenings or conducting follow-up care with patients in person, via phone, home visits and/or visits to other settings where clients are accessible. Establish and maintain trusting relationships with clients on a daily basis to effectively work with an inter-disciplinary team, internal departments, and with community organizations. Document and track ongoing activities, care plans, and results in an effective manner while strictly adhering to the policies and procedures in place. Continuously communicate and expand knowledge of community resources, services and in the hospital or community based agencies the programs provided to reduce cultural and socio-economic barriers between the clients and institutions. BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job. Minimum Requirements Education * High School Diploma or GED Experience * Preferred Requirements Supervisor Experience * No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

PURPOSE STATEMENT: This is a Per Diem role. This could be for any shift. Shifts are at the descretion of Bayside Marin's leadership. Responsible for providing personal care services to patients at the facility under the direction of the Director of Program Management or Milieu Managers' leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. Compensation for roles at Bayside Marin varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Bayside Marin provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below. Role Location: California Calculated Hourly Range for role -- California: $24.00 per hour to $25.00 per hour ESSENTIAL FUNCTIONS: Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services. Ensure the well-being of patients and provide a positive, supportive and structured environment. Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. Document timely, accurate and appropriate clinical information in patient's medical record. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. May obtain patient's vital signs, height and weight as assigned and document in patient record. Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. May provide transportation for patient or coordinate transportation with appropriate staff member. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS: * Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * Six months or more experience working with the specific population of the facility preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). * First aid may be required based on state or facility requirements. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. BAYMAR

Job Posting Description Under direct supervision of the Director of Faculty Affairs and Residency Training and the Administrative Director, coordinates the department of pediatrics residency/fellowship training program in accordance with department/GME (Graduate Medical Education) policies. Follows established plans on a yearly cycle in accordance with department/GME requirements to ensure compliance, including recruitment and onboarding of house staff, maintenance of medical education databases and completion of assigned projects including planning and coordinating education and social events, in accordance with established priorities, time and funding limitations. Coordinates internal and external program relations, communicating with faculty and house staff to ensure smooth communications and effective coordination of GME training programs. Key responsibilities Works with training program leadership team to coordinate and provide administrative support for all aspects of the GME training program for the department. Prepares, maintains and distributes educational materials and curriculum. Supports the candidate selection process. Coordinates and schedules interviews and follow-up. Acts as a resource for candidates, assisting as needed with travel arrangements. Coordinates all aspects of onboarding. Ensures the timely input of documents related to licensing, visas, credentialing and moonlighting in accordance with regulatory requirements. Coordinates annual orientation programs including scheduling, speakers, conference rooms, trainings, and other new hire requirements including IDs, computer access and training. Collects and maintains required records and data for house staff, faculty, and alumni. Maintains New Innovations GME database including duty hours, evaluations and personnel records in accordance with department/GME requirements. Interprets and applies ACGME (Accreditation Council for Graduate Medical Education), other national accrediting agency and regulatory requirements, and hospital policies to support compliance. Coordinates, prepares and distributes materials for educational conferences, didactic sessions, M&M (Morbidity & Mortality) conferences and special events throughout the year. Coordinates evaluation and attendance tracking for events. Acts as a resource to house staff and as a liaison for the house staff/training program. Provides administrative support to house staff as directed by the program director. Informs house staff of policies, procedures and schedules. Works to diffuse conflicts by accommodating reasonable requests; escalates issues to manager as needed. Provides administrative support to the department as directed. Minimum qualifications Education: Associate's degree required. Bachelor's preferred. Experience: 1 year administrative work experience required. Prior administrative experience in a hospital or educational setting preferred. General proficiency with computerized office applications including email, word processing and spreadsheet applications is required; fluency with Microsoft Office applications is preferred. Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. Excellent organizational and planning skills with strong attention to details. Ability to understand, interpret and apply applicable regulatory requirements and hospital policies to ensure programmatic compliance with graduate medical education program training requirements.

Come join our team as a Behavioral Health Associate, at Wellness Resource Center! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community through compassion, this position is right for you! This is a PRN position, working hours as assigned to cover facility needs. ESSENTIAL FUNCTIONS: Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services. Ensure the well-being of patients and provide a positive, supportive and structured environment. Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. Document timely, accurate and appropriate clinical information in patient's medical record. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. May obtain patient's vital signs, height and weight as assigned and document in patient record. Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. May provide transportation for patient or coordinate transportation with appropriate staff member. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. At Wellness Resource Center we specialize in providing services to adults struggling with substance use disorders, mental health, and associated co-occurring disorders in an inpatient and outpatient basis. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * 1 year or more experience working with the specific population of the facility preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). * First aid may be required based on state or facility requirements. SCHEDULE/JOB STATUS: * PRN- As needed. * Looking for a flexible schedule. PAY: * Starting at $16 * Shift Differentials are applied as well Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null

Additional Information About the Role * Additional Preferred Requirements * BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Preferred Qualifications Role Purpose Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness. Responsibilities Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.Provides mentorship and job shadowing to community support colleagues. Minimum Requirements Education Bachelor's Degree - Human Services or related Experience No Experience Supervisor Experience No Experience Licenses & Certifications Class D (IL) or Class E (MO) Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role Up to a $1500 Sign On Bonus You will assist clients by linking them to community resources, such as housing and food assistance You will work out in the communities with clients daily (you do not work inside the agency location) Monday - Friday (Day Shift) - (NO On-Call, Nights, Weekends or Holidays required) Local travel is required and you must have your own personal reliable vehicle with valid insurance You must have a valid CLASS E or CLASS D driver's license required - (if you do not, you must obtain one within two weeks prior to your start date) You will be asked to transport clients in your own personal vehicle Any mileage you put on your vehicle while working in the community will be reimbursed back to you You will be asked to meet with clients face to face You will be asked to meet with clients in their homes You will be required to connect with all your clients in person on a regular basis Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED) You will be working with individuals that suffer from severe mental health issues This position will carry a caseload that may vary; in-depth training is provided Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology) Overview BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Preferred Qualifications Role Purpose Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness. Responsibilities Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.Provides mentorship and job shadowing to community support colleagues. Minimum Requirements Education Bachelor's Degree - Human Services or related Experience No Experience Supervisor Experience No Experience Licenses & Certifications Class D (IL) or Class E (MO) Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Belmont Behavioral Health System is a premiere provider of comprehensive treatment for mental health conditions and substance abuse problems. Having been in operation for over 75 years as one of the most prominent providers of behavioral healthcare treatment services, Belmont is proud to offer high quality and specialized programming options for children, adolescents, adults, and older adults who are suffering from psychiatric concerns and chemical dependency. Belmont currently has full and part-time openings for Behavioral Health Associates at its Main Campus and the Philadelphia Children's Crisis Response Center. The Behavioral health Associate will be responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership while demonstrating a positive, empathetic and professional attitude towards customers always. In addition to this great opportunity, Belmont offers: 401(k) Great Insurance Plan PTO Plan Tuition Reimbursement ESSENTIAL FUNCTIONS: Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services. Ensure the well-being of patients and provide a positive, supportive and structured environment. Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. Document timely, accurate and appropriate clinical information in patient's medical record. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. May obtain patient's vital signs, height and weight as assigned and document in patient record. Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * 2 years or more experience working with the specific population of the facility required. LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). * First aid may be required based on state or facility requirements. BEL01

Job Description is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team! Work Schedule: Monday through Friday, 8:00AM to 4:00PM Your role at BHSN: As a Community Liaison, you will be stationed at Washington County Department of Social Services. You will partner with DSS to provide assessment and referral to treatment for clients with substance use issues. What's in it for you? Generous benefits, including personalized health coverage, paid time off, and holiday pay Working within our community, making a real impact, working alongside passionate colleagues Accessible leadership team, coaching for your growth, and ample training opportunities As a rapidly growing organization, there are endless opportunities to grow within the organization Community discounts, loan forgiveness & more What your day might look like: Documents all services in accordance with Federal/State regulations and BHSN policies/procedures Coordinates services with chemical dependency treatment for clients, including monitoring progress and tracking attendance Accompanies Child Protective Services and Preventative caseworkers on home visits to identified families to screen and provide consultation Supports clients with case management needs including, but not limited to linkage to other services and care coordination Develops, implements and monitors Plan of Safe Care for any infant identified at birth as being affected by substance abuse or withdrawal symptoms Your Skills and Qualifications: Valid NYS Educational Department CASAC-T certification or time spent working in mental health/substance use fields Experience in or knowledge of addiction/chemical dependency field preferred Valid NYS driver's license, acceptable to insurance carrier, for required local travel CPR certification required within 60 days of employment BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.

A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN , one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team! Work Schedule: Monday through Friday, 8:00AM to 4:00PM Your role at BHSN: As a Community Liaison, you will be stationed at Washington County Department of Social Services. You will partner with DSS to provide assessment and referral to treatment for clients with substance use issues. What's in it for you? Generous benefits, including personalized health coverage, paid time off, and holiday pay Working within our community, making a real impact, working alongside passionate colleagues Accessible leadership team, coaching for your growth, and ample training opportunities As a rapidly growing organization, there are endless opportunities to grow within the organization Community discounts, loan forgiveness & more What your day might look like: Documents all services in accordance with Federal/State regulations and BHSN policies/procedures Coordinates services with chemical dependency treatment for clients, including monitoring progress and tracking attendance Accompanies Child Protective Services and Preventative caseworkers on home visits to identified families to screen and provide consultation Supports clients with case management needs including, but not limited to linkage to other services and care coordination Develops, implements and monitors Plan of Safe Care for any infant identified at birth as being affected by substance abuse or withdrawal symptoms Your Skills and Qualifications: Valid NYS Educational Department CASAC-T certification or time spent working in mental health/substance use fields Experience in or knowledge of addiction/chemical dependency field preferred Valid NYS driver's license, acceptable to insurance carrier, for required local travel CPR certification required within 60 days of employment BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.

Job Description Summary: The Community EMS Liaison is charged with managing and growing the day-to-day relationships with our EMS partners. The employee will work closely with the Hospital 's EMS Medical Director to support their role and responsibilities and to actively grow Affiliate services and manage other EMS business and relationships through formal contractual relationships. The Community EMS Liaison will serve as a Liaison to the hospital's Executive Team on all matters involving EMS operations. The employee will actively work to improve collaboration, integration, and coordination with area EMS services. The employee is responsible for the design, implementation, evaluation, and management of initiatives to facilitate the successful integration of service excellence standards throughout the facility. Serves as a liaison between hospital, in-patients, and hospital-based physicians to enhance patient and physician satisfaction. Works to increase operational effectiveness to improve customer satisfaction, promoting growth and process improvement. Duties and Responsibilities: SERVICE: Consistently supports and communicates the Mission, Vision and Values of St. Joseph Medical Center. Follows the St. Joseph Medical Center. Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Serve as a liaison between the Hospital and area EMS agencies on issues related to EMS and hospital operations. Actively participate in internal and external meetings related to advancement of EMS service line. Manage and grow EMS Affiliations within the hospital's area services. Assist Hospital's EMS Medical Director with administrative functions. Affiliation Agreement management and coordination. EMS Grand Rounds preparation and administrative oversight -EMS Provider Credentialing -EMS Care investigations -EMS Medical Director/Service/Provider relationships and DPH reporting. Coordinate EMS educational classes for area EMS providers Work with hospital emergency department leadership to assure proper data capture on EMS relevant metrics. Work with hospital emergency department leadership on issues related to EMS. Monitor EMS metrics/data for trends or issues. Promotes a culture of safety for patients and employees through proper identification, proper reporting, documentation, and prevention of medical errors in a non-punitive environment. Supportive of the compliance program set forth by SJMC and demonstrated by Upholds the Code of Ethics and Corporate Compliance. - Adheres to dealing appropriately and fairly with employee misconduct. - Enforces all compliance policies as they pertain to his/her area. Provides and assures timely compliance education as requested by the Regional Compliance & Safety Officer and/or through corporate initiatives. Plan and Manage the Customer Service Program Writes overall customer service plan for the hospital, complete with objectives, strategies and tactics. Conducts ongoing needs assessments to determine areas for improvement. Communicates the Star Power program to employees. Regularly updates management on the status of initiatives. Coordinate and promote EMS recognition events (EMS Week, Hospital Week, etc.). Remain knowledgeable on local, state, and national EMS issues. Positively promote SJMC commitment to EMS in all of the above duties. Sits on and is an active member of regional EMS committee and subcommittees. Managing projects in support of hospital business objectives. Trains all staff on customer service skills Ensures all employees receive an annual update on customer services skills. Provides in-services to departments to enhance the customer service skills of the staff. Quality: Presents service topics to management staff periodically. Monitors and evaluates patient satisfaction. Analyzes summary reports and presents data to management staff. Shares data with Quality, identifying areas for quality improvement. Acts as Service Consultant Provides service coaching and counseling on a one-to-one basis upon request and/or as needed. Promotes staff recognition and positive morale. Regularly promotes and educates staff on this program. Assists departments in creating department recognition programs. Organizes special activities and events as needed to increase morale. Analyzes, reviews, and proposes appropriate actions based on customer service / HCACHPs data. Develops a culture of accountability and follows-up with departments who are unable to meet goals. Reports to the assigned "O" for further improvement opportunities with individual departments. Participate with the Magnet application process and assist in the magnet journey with nursing leadership. Distinguish methods for achieving and sustaining change for improvement with nursing sensitive quality measures. Presents service topics to management staff periodically. Monitors and evaluates patient satisfaction. Analyzes summary reports and presents data to management staff. Shares data with Quality, identifying areas for quality improvement. Acts as Service Consultant Provides service coaching and counseling on a one-to-one basis upon request and/or as needed. Notifies management staff of any service concerns in their areas and helps in correcting them. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commits to recognize and respect cultural diversity for all customers (internal and external). Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs, and ages utilizing interpreters when needed. Growth: Fosters a positive relationship with internal and external customers and utilizes growth opportunities in the department as well as within the risk management field. Support hospital initiatives by contributing to safety surveys and safety initiatives within the organization and within the industry by focusing on preventive solutions to reduce harm. Cultivate systems and processes which support feedback to improve and sustain safety measures. Participates in appropriate committees. Periodic in-services and routine orientation may be conducted for employees, leaders, or medical staff regarding healthcare risk management principles and a culture of safety. Shift: PRN Minimum Knowledge, Skills, and Albitites: Education: Should possess EMT, Paramedic (preferred), or other healthcare related certifications/licensure (NRP, RN, PA). BS in Management, Healthcare, or Administration preferred. Equivalent EMS management or healthcare experience will be considered. Experience: 8 years of EMS or healthcare clinical experience. EMS or healthcare leadership experience preferred. 5 years of previous liaison experience Certification/Licensure: Texas EMT certification or another clinical certification/license Software/Hardware: Functional knowledge in MS Office applications as well as common EMS software applications. PREFERRED Education and experience in patient relations preferred. Exceptional interpersonal/communication skills Demonstrated ability to successfully resolve problems with a win/win approach. Experience with Core Measures, Press Ganey and strong customer service orientation. Able to demonstrate effective initiative to address and resolve matters quickly in the best interests of patient outcome, patient satisfaction, and physician satisfaction. Houston's oldest hospital is GROWING! Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most. Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care. Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way. Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.