Leader jobs at Wells Fargo - 34 jobs

JobID: 210690717 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $120,650.00-$199,000.00; Chicago,IL $110,200.00-$181,000.00 Bring your expertise to JPMorgan Chase. As a Financial Crimes Compliance - Digital Asset Suspicious Activity Monitoring Program Lead - Vice President in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Financial Crimes Compliance - Digital Asset Suspicious Activity Monitoring Program Lead - Vice President in Global Financial Crimes Compliance, you help us build and maintain a resilient digital asset monitoring program. You collaborate with colleagues across teams and business lines to anticipate emerging risks and implement effective solutions. You organize deliverables, communicate strategies to senior stakeholders, and support regulatory commitments. You have the opportunity to shape standards and drive improvements in digital asset compliance. Together, we protect our firm and promote responsible growth. Job Responsibilities * Develop and maintain standards, programs, and procedures for digital asset suspicious activity monitoring * Lead change management protocols for digital asset transaction monitoring and analytics * Collaborate with stakeholders in Compliance, Technology, and Chief Data Offices to implement monitoring strategies * Use blockchain analytics tools to identify and assess suspicious activity on public chains * Organize and present deliverables for senior management, regulatory exams, and audits * Facilitate workshops and training sessions to promote awareness of digital asset monitoring * Serve as a liaison between Global Financial Crimes Compliance and other departments * Support project plans and deliverables tied to regulatory commitments * Communicate monitoring strategies and requirements clearly to diverse audiences * Provide insights and recommendations to improve anti-financial crime strategies * Thrive in a fast-paced, global environment while meeting deadlines Required Qualifications, Capabilities, and Skills * Experience in financial crime risk management or compliance * Understanding of digital assets and blockchain analytics tools * Ability to communicate complex strategies to senior stakeholders * Experience developing and maintaining standards, programs, and procedures * Strong organizational skills for managing deliverables and documentation * Ability to facilitate workshops and training sessions * Experience collaborating with cross-functional teams * Proven ability to meet deadlines in high-pressure environments * Self-motivated and effective working independently * Strong interpersonal and verbal/written communication skills * Experience supporting regulatory commitments and project plans Preferred Qualifications, Capabilities, and Skills * Experience in financial crime risk management in the digital asset space at a financial institution, digital asset firm, or consulting firm * Familiarity with transaction monitoring systems in financial services * Proven experience operating under strict regulatory environments * Experience building and maintaining governance processes for digital asset monitoring * Knowledge of anti-financial crime strategies related to digital assets * Experience working in a global, matrixed organization * Advanced understanding of blockchain analytics and digital asset compliance

JobID: 210648436 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $104,500.00-$195,000.00 Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of our transformation. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals. Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence. Job responsibilities: * Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations. * Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding. * Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation. * Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges * Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals. * Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement. * Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions * Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor. * Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions. * Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions Required qualifications, capabilities, and skills: * 5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction. * Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. * Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact. * Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below). * Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below). * Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department. * Self-motivated and executes deliverables with speed and precision * A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. * Ability to travel up to 10% Preferred qualifications, capabilities, and skills: * 3+ years management consulting experience * Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. * Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align * Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness. * Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration. * Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments. * Experience using agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of our transformation. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals. Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence. Job responsibilities: Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations. Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding. Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation. Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals. Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement. Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor. Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions. Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions Required qualifications, capabilities, and skills: 5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction. Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact. Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below). Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below). Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department. Self-motivated and executes deliverables with speed and precision A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. Ability to travel up to 10% Preferred qualifications, capabilities, and skills: 3+ years management consulting experience Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness. Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration. Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments. Experience using agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

JobID: 210696985 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. **Job responsibilities** + Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. + Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. + Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. + Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. + Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. + Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. + Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. **Required qualifications, capabilities, and skills** + You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. + You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. + You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. + You have a strong passion for educating the branch team and partners, helping them stay connected and informed. + You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. + You have 1+ years of retail banking experience. + You have a high school degree, GED, or foreign equivalent. + You have the ability to work branch hours including weekends and evenings. **Preferred qualifications, capabilities, and skills** + You have 6+ months of Associate Banker (Teller) experience. + You have a college degree or military equivalent. **Training and Travel Requirement** + You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. + You'll need to be able to travel as required for in-person training and meetings. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.

The Commercial Card Fraud Strategy Leader leads the end‑to‑end strategy, analytics, and program oversight for fraud and credit risk within the Commercial Credit Card portfolio. The position is responsible for building advanced fraud detection capabilities, shaping risk controls, and driving operational excellence across products, processes, and systems. With a focus on analytical innovation, cross‑functional partnership, and strong governance, this leader will guide a high‑performing team to reduce losses, enhance customer experience, and ensure compliance with corporate and regulatory requirements. Key Responsibilities * Risk Strategy & Oversight * Lead end-to-end reviews of current fraud and credit risk management capabilities, strategies, and controls. * Oversee and monitor the Commercial Credit Card portfolio to reduce credit and fraud losses, mitigate employee misuse, and balance customer experience. * Identify risks, develop controls, and evaluate their effectiveness, escalating issues as appropriate. * Deliver timely escalation of risk issues to senior management and collaborate on action plans. * Analytical Leadership * Build and mentor a team of data scientists and analysts to develop and implement advanced machine learning and statistical models for fraud detection and prevention. * Drive portfolio fraud analytics across customer segments, providing actionable insights for risk strategies. * Develop predictive models to monitor and mitigate emerging fraud threats, integrating real-time detection with engineering and IT teams. * Use data-driven insights to recommend improvements to fraud prevention systems and technologies. * Program Development & Collaboration * Develop a comprehensive fraud risk management program for Commercial Card and Expense products, including key indicators for tracking and reporting. * Partner with internal stakeholders, external vendors, and customers to launch and update risk controls across products. * Act as Business Segment Relationship Manager (BSRM) for vendor partnerships, ensuring compliance with Third Party Risk Management requirements. * Collaborate with audit, business segment, and corporate risk teams to address issues and support strategic goals. * Operational Excellence * Manage, mentor, and develop a team within the Fraud Strategy & Analytics group, fostering a collaborative, innovative, and high-performance culture. * Establish team goals, measure performance, and ensure alignment with company objectives. * Drive operational efficiencies and scale through process improvements, automation, and staff development. * Develop chargeback management strategies for card issuing and travel businesses. * Documentation & Compliance * Responsible for creation and approval of risk assessments for new product launches/enhancements. * Update documentation regularly, including credit policies, procedures, and process flows. * Ensure adherence to corporate and business unit policies and regulatory requirements. Qualifications * 10+ years of experience in fraud strategy, fraud prevention, data analytics, or risk management. * 5+ years of experience in fraud risk management at commercial card issuers * Deep expertise in identity and payment fraud methods, tools, and processes for prevention, detection, and fraud operations. * Advanced proficiency in data science techniques, including machine learning, predictive modeling, and statistical analysis. * Experience with fraud detection platforms, rule engines, and data visualization tools. * Strong understanding of payment processing systems, card networks, and risks specific to card transactions and corporate expense management. * Excellent analytical, organizational, and problem-solving skills. * Strong verbal and written communication skills, with the ability to present requirements and issues clearly. * Ability to lead multiple projects simultaneously, prioritize effectively, and thrive in a fast-paced, evolving environment. * Proficiency in MS Office suite and analytical tools such as Python, R, SQL, and/or SAS. * Experience in underwriting (credit) and card fraud/disputes is preferred. * Knowledge of risk management principles and regulatory compliance requirements. * Bachelor's degree required; advanced degree preferred. In lieu of a degree, additional years of segment-specific or risk-related experience may be considered. Hours and Work Schedule: Hours per week: 40 Work Schedule: Monday - Friday Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. Pay Transparency The salary range for this position is $146,000 - $178,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

JobID: 210687020 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $147,250.00-$225,000.00; Jersey City,NJ $171,000.00-$260,000.00; New York,NY $171,000.00-$260,000.00; Seattle,WA $171,000.00-$260,000.00 Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers. As a Senior Lead Cybersecurity Architect at JPMorganChase within the Cybersecurity and Technology Controls line of business, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications and platform products. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of cybersecurity challenges that span multiple technology domains. Job responsibilities * Guides the evaluation of current cybersecurity principals, processes, and controls, and leads the evaluation of new technology using existing standards and frameworks * Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors * Works with stakeholders and senior leaders to recommend business modifications during periods of vulnerability * Serves as function-wide subject matter expert in one or more areas of focus * Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle * Influences peers and project decision-makers to consider the use and application of leading-edge technologies * Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on cybersecurity architecture concepts and 5+ years experience * Hands-on practical experience delivering enterprise level cybersecurity solutions and controls * Advanced in one or more programming languages or applications * Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.) * Ability to tackle design and functionality problems independently with little to no oversight * Practical cloud native experience * Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture #CTC

JobID: 210687804 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $171,000.00-$260,000.00 If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Lead Architect at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities * Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs * Defines the technical target state of their product and drives achievement of the strategy * Participates in architecture governance bodies * Evaluates recommendations and provides feedback on new technologies * Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Develops secure and high-quality production code, and reviews and debugs code written by others * Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills * Formal training or certification on Java concepts and 5+ years applied experience * Hands-on practical experience delivering system design, application development, testing, and operational stability * Advanced in one or more programming language(s) * Proficiency in automation and continuous delivery methods * Proficient in all aspects of the Software Development Life Cycle * Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security * Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) * In-depth knowledge of the financial services industry and their IT systems * Practical cloud native experience * Advanced knowledge of one or more software, applications, and architecture disciplines * Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture Preferred qualifications, capabilities, and skills * Financial industy background * AWS Certification preferred

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Director of Revenue Strategy & Sales, Newline is a critical leadership role within the Newline leadership team. This individual is responsible for ensuring our ability to excel in our field; specifically, against our peer banks and market-leading FinTechs in the embedded payments industry. This Leader will define the overall Newline business develop strategic direction to maintain and extend our Newline market position and financial performance. This includes driving new high-quality Commercial relationships, delivering new opportunities to existing clients, and evaluating new solutions needed across all Newline products and capabilities (i.e., API Platform, Deposit Solutions, BIN Sponsorship Acquiring & Issuing, Credit capabilities). In addition, this Leader will also be held accountable for adherence to Fifth Third risk management by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. This leader is accountable for always doing the right thing for our clients and colleagues and ensuring that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. This leader will have responsibility for our Newline Sales and Relationship Management teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Provides executive leadership for all Newline client programs. + Act as primary executive contact to client's leadership and project teams. Responsible for oversight and coordination of all parties in successful delivery of solutions and services. + Engagement in late stage sales activities including coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. + Negotiation of client contracts and contractual changes. + Ensures successful execution of initial pilots and subsequent staged rollouts with focus on ensuring client requirements and needs are met during and after deployments. + Identifies and proposes new opportunities to expand and grow client relationships. + Oversee adherence to development and execution of program plans, develop solutions to program problems, and directs work of resources assigned to program from various departments and/or partners (incl. risk management) + Manage prioritization of internal stakeholders (i.e., Newline teams and non-Newline teams), to ensure success of all programs. + Work with staff to develop systems to ensure consistent, high-quality project management, and effective tracking. + Develop the necessary systems, processes/tools to support the facilitation, collection, and sharing of knowledge that is generated by the delivery to all programs. + Provide regular updates and engagement of Fifth Third Account teams (RM's, TMO's, Executive Management, Risk Management teams) on progress and performance. Support account teams in presenting performance reviews with client leadership. + Manages forward projection of resources needed to support scale necessary for Newline clients including staffing, system resources/availability, strategic partner delivery components. + Foster integration of bundled solution to support entire client value chain such as Treasury Management solutions and other banking services. + Ensures timely delivery / execution of any risk management activities (in accordance with Fifth Third policies). SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth. Develops the appropriate talent pool to ensure adequate bench strength and succession planning. Recognizes and rewards employees for accomplishments. MINIMUM KNOWLEDGE AND SKILLS REQUIRED: + Bachelor's degree in Business or related field required. Master's degree preferred. + Proven Executive Leadership in client engagements where clients revenues exceeding $1 Billion in revenue. + Proven negotiations skills. + Proven record of accomplishments in leading large-scale multi-phased technical projects that required delivery of hardware, software, network integration, and layered services. + Strong Communications and Influencing Skills with proven ability to work effectively in collaboration with groups of people and matrix management environment. + Able to translate client and program needs into execution and successful delivery. + Able to simplify complex topics for non-technical audiences. + Strong analytical skills; basic business intuition, and common sense. + Commitment to quality programs and excellence in organizational and project. + Management with the ability to achieve strategic objectives and manage a budget. + Able to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities. + Strong adherence to Newline's risk management policies and procedures. WORKING CONDITIONS + Normal office environment with little exposure to dust, noise, temperature and the like. + Extended time at desk and/or viewing computer screen. Newline Revenue Leader Total Base Pay Range 155,100.00 - 333,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

JobID: 210702950 JobSchedule: Full time JobShift: Base Pay/Salary: Cleveland,OH $22.98-$28.37 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.

JobID: 210699740 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. **Job responsibilities** + Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. + Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. + Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. + Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. + Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. + Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. + Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. **Required qualifications, capabilities, and skills** + You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. + You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. + You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. + You have a strong passion for educating the branch team and partners, helping them stay connected and informed. + You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. + You have 1+ years of retail banking experience. + You have a high school degree, GED, or foreign equivalent. + You have the ability to work branch hours including weekends and evenings. **Preferred qualifications, capabilities, and skills** + You have 6+ months of Associate Banker (Teller) experience. + You have a college degree or military equivalent. **Training and Travel Requirement** + You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. + You'll need to be able to travel as required for in-person training and meetings. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.

JobID: 210691569 JobSchedule: Full time JobShift: Day : If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorganChase within the Consumer and Commercial Banking, Trust and Security Fraud Architecture group, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Come help define the next generation Trust Platform. Job responsibilities * Drives architectural decisions that influence product design, application functionality, and technical operations. * Provides technical guidance and direction to business, technical teams, contractors, and vendors. * Leads evaluation of current technology and assessment of new technologies using established standards and frameworks. * Represents product families in technical governance bodies and architecture forums. * Proposes improvements and provides feedback to architecture governance practices. * Serves as a subject matter expert in one or more architecture domains. * Advocates for firmwide frameworks, tools, and practices within the Software Development Life Cycle. * Influences peers and project stakeholders to adopt leading-edge technologies and best practices. * Collaborates with cross-functional teams to deliver scalable, secure, and resilient solutions. * Ensures alignment of architecture with business goals and regulatory requirements. * Fosters a team culture of diversity, opportunity, inclusion, and respect. Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience in the architecture discipline. * Demonstrates hands-on experience in system design, application development, testing, and operational stability. * Exhibits advanced proficiency in one or more programming languages (e.g., Java, Python, C#). * Possesses deep expertise in software architecture, applications, and technical processes. * Applies practical experience with cloud-native architectures and platforms. * Tackles design and functionality challenges independently with minimal oversight. * Evaluates and recommends current and emerging technologies for future state architecture. * Delivers high-volume, large-scale, and highly resilient enterprise solutions. * Applies knowledge of authentication, identity management, and fraud detection best practices. * Communicates effectively and manages stakeholders across business and technology teams. * Commits to fostering a culture of diversity, opportunity, inclusion, and respect. Preferred qualifications, capabilities, and skills * Demonstrates experience in financial crimes and fraud detection best practices. * Exhibits expertise in authentication and identity management solutions. * Delivers high-volume, large-scale, resilient enterprise platforms. * Applies hands-on cloud experience with AWS, Google Cloud, or Azure. * Possesses prior experience in the banking or financial services industry. * Understands regulatory requirements and compliance standards. * Applies experience with artificial intelligence, machine learning, or mobile technologies.

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a **Senior Lead Architect at JPMorganChase** within the **Consumer and Commercial Banking, Trust and Security Fraud Architecture** group, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Come help define the next generation Trust Platform. **Job responsibilities** + Drives architectural decisions that influence product design, application functionality, and technical operations. + Provides technical guidance and direction to business, technical teams, contractors, and vendors. + Leads evaluation of current technology and assessment of new technologies using established standards and frameworks. + Represents product families in technical governance bodies and architecture forums. + Proposes improvements and provides feedback to architecture governance practices. + Serves as a subject matter expert in one or more architecture domains. + Advocates for firmwide frameworks, tools, and practices within the Software Development Life Cycle. + Influences peers and project stakeholders to adopt leading-edge technologies and best practices. + Collaborates with cross-functional teams to deliver scalable, secure, and resilient solutions. + Ensures alignment of architecture with business goals and regulatory requirements. + Fosters a team culture of diversity, opportunity, inclusion, and respect. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience in the architecture discipline. + Demonstrates hands-on experience in system design, application development, testing, and operational stability. + Exhibits advanced proficiency in one or more programming languages (e.g., Java, Python, C#). + Possesses deep expertise in software architecture, applications, and technical processes. + Applies practical experience with cloud-native architectures and platforms. + Tackles design and functionality challenges independently with minimal oversight. + Evaluates and recommends current and emerging technologies for future state architecture. + Delivers high-volume, large-scale, and highly resilient enterprise solutions. + Applies knowledge of authentication, identity management, and fraud detection best practices. + Communicates effectively and manages stakeholders across business and technology teams. + Commits to fostering a culture of diversity, opportunity, inclusion, and respect. **Preferred qualifications, capabilities, and skills** + Demonstrates experience in financial crimes and fraud detection best practices. + Exhibits expertise in authentication and identity management solutions. + Delivers high-volume, large-scale, resilient enterprise platforms. + Applies hands-on cloud experience with AWS, Google Cloud, or Azure. + Possesses prior experience in the banking or financial services industry. + Understands regulatory requirements and compliance standards. + Applies experience with artificial intelligence, machine learning, or mobile technologies. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorganChase within the Consumer and Commercial Banking, Trust and Security Fraud Architecture group, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Come help define the next generation Trust Platform. Job responsibilities Drives architectural decisions that influence product design, application functionality, and technical operations. Provides technical guidance and direction to business, technical teams, contractors, and vendors. Leads evaluation of current technology and assessment of new technologies using established standards and frameworks. Represents product families in technical governance bodies and architecture forums. Proposes improvements and provides feedback to architecture governance practices. Serves as a subject matter expert in one or more architecture domains. Advocates for firmwide frameworks, tools, and practices within the Software Development Life Cycle. Influences peers and project stakeholders to adopt leading-edge technologies and best practices. Collaborates with cross-functional teams to deliver scalable, secure, and resilient solutions. Ensures alignment of architecture with business goals and regulatory requirements. Fosters a team culture of diversity, opportunity, inclusion, and respect. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience in the architecture discipline. Demonstrates hands-on experience in system design, application development, testing, and operational stability. Exhibits advanced proficiency in one or more programming languages (e.g., Java, Python, C#). Possesses deep expertise in software architecture, applications, and technical processes. Applies practical experience with cloud-native architectures and platforms. Tackles design and functionality challenges independently with minimal oversight. Evaluates and recommends current and emerging technologies for future state architecture. Delivers high-volume, large-scale, and highly resilient enterprise solutions. Applies knowledge of authentication, identity management, and fraud detection best practices. Communicates effectively and manages stakeholders across business and technology teams. Commits to fostering a culture of diversity, opportunity, inclusion, and respect. Preferred qualifications, capabilities, and skills Demonstrates experience in financial crimes and fraud detection best practices. Exhibits expertise in authentication and identity management solutions. Delivers high-volume, large-scale, resilient enterprise platforms. Applies hands-on cloud experience with AWS, Google Cloud, or Azure. Possesses prior experience in the banking or financial services industry. Understands regulatory requirements and compliance standards. Applies experience with artificial intelligence, machine learning, or mobile technologies.

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorgan Chase within the Consumer Community Banking Technology, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities Represents a product family of technical governance bodies Provides feedback and proposes improvements to architecture governance practices Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Drives decisions that influence product design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Advanced knowledge of Debit/Credit Card Payment processing systems and Card Lifecycle management systems is a plus. Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), applications, and architecture Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Ability to tackle design and functionality problems independently with little to no oversight Practical cloud native experience Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture Preferred qualifications, capabilities, and skills Experience in the payment card industry, specifically within acquiring, network or issuer segments of the value chain Issuer-side experience strongly preferred as it aligns with Chase's core business Knowledge of Domain Driven Design (DDD) is a plus Excellent communication and presentation skills Adds to team culture of diversity, opportunity, inclusion, and respect