Operations Director jobs at Wells Fargo - 30 jobs

The Director of Channel Partner Operations for Capital One Software is a critical, high-impact leadership role responsible for building, optimizing, and scaling the operational foundation for Capital One Software's strategic go-to-market partnerships. This leader will design, implement, and govern the end-to-end processes, systems, and programs necessary to maximize growth and efficiency achieved through indirect sales channels. + Key Positioning: This role sits on the Revenue Operations Leadership Team and acts as the operational linchpin across Sales, RevOps, Finance, Marketing, Product and Legal for all sales channel partner-related activities. + Ideal Candidate: We seek a strategic operations expert with deep, proven experience in building and scaling B2B software partner operations, particularly within organizations where over 50% of revenue flows through indirect sales channels. The Director of Partner Operations designs, implements, and manages the operational frameworks and tooling that optimize partner engagement and performance to drive indirect revenue growth. Key responsibilities Include: Strategic & Governance Ownership + Align and enable the partner ecosystem strategy with overall Go-to-Market (GTM) objectives. + Design and deploy the operational processes that power the end-to-end channel partner lifecycle including onboarding, enablement, reporting, and performance management. + Act as the strategic operational liaison, driving efficiency across Sales, Marketing, Product, Finance, and IT. Systems & Data Management + Own the partner technology roadmap, focusing on integration and optimization of critical platforms (e.g., PRM, CRM, CPQ). + Define, govern, and oversee the partner data strategy to ensure accuracy, compliance, and delivery of actionable insights. Measurement & Analytics + Design incentive models, partnering with Finance for unified financial rewards and profitability measurement. + Develop and implement models for segmentation, attribution, and contribution to analyze partner performance, value, and ecosystem ROI. Success Metrics: Measurement & Analytics **Growth in partner-driven revenue and pipeline influence.** + Improved partner onboarding, enablement adoption, and experience. + Operational efficiency (reduced process cycle times) and ROI from technology investments. + Accuracy and completeness of partner data. Basic Qualifications: + Bachelor's degree or military experience. + At least 10 years experience in Partner Operations, Channel Management, or a related Operations role (RevOps, Sales Ops). + At least 7 years experience with B2B partner ecosystems, indirect sales models, and revenue processes. Preferred Qualifications: + 12+ years experience in strategic planning, process design, and change management. + 7+ years experience with core GTM technology platforms (PRM, CRM, CPQ, CLM). + Experience across various routes to market (direct, indirect, e-commerce) + Familiarity with compliance and governance in domestic and international sales partner ecosystems _At this time, Capital One will not sponsor a new applicant for employment authorization for this position_ The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Business Development McLean, VA: $226,000 - $257,900 for Director, Business Development Richmond, VA: $205,400 - $234,400 for Director, Business Development San Francisco, CA: $246,500 - $281,300 for Director, Business Development Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

JobID: 210686945 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $250,000.00-$450,000.00; New York,NY $250,000.00-$450,000.00 Join JPMorganChase as the Head of Financial Analysis, providing support for Asset Management across all businesses and functions. J.P. Morgan Asset & Wealth Management Finance and Business Management has an exciting new opportunity for the Global Head of Planning and Analysis of the Asset Management business. This role offers the chance to report directly to the Head of Asset & Wealth Management Planning and Analysis, with a dotted line accountability to the Asset Management Chief Financial Officer. As the Head of Financial Analysis - Asset Management within J.P. Morgan Asset & Wealth Management Finance and Business Management, you will lead the planning and analysis efforts for the Asset Management business. You will be responsible for delivering business intelligence reporting, management information, and competitor analysis support. This role offers the opportunity to develop analytical capabilities, manage core deliverables, and promote transformation projects to completion. You will also lead the expense agenda and create a best-in-class reporting and analytics ecosystem, while working closely with global teams to achieve strategic objectives. Job responsibilities: * Manage the Asset Management team building key processes and systems to ensure timely, robust, accurate and relevant analysis and information provided to business heads, CFOs and Corp P&A leads, as well as Business Management, Product Controllers and other stakeholders. Key focus will be on developing the analytical capabilities of the organization to enhance AM business-focused support while simultaneously managing the demands of core P&A deliverables for AM and Corporate. Includes ownership of the budget and forecasting processes, revenue control, expense management (including assisting with enforcement of AM's expense policy), as well as several other key business metrics and processes. * Build on the many use cases of transformation projects already under way and bring it to completion. Deliver reliable, accurate and timely reporting solutions across AM front office and support functions. Key reporting functions include client analytics, P&L, headcount, scorecards, regulatory and support for planning & outlook. * Lead the expense agenda for the CFO and Finance leaders of AM including the framework, analytics, reporting and ad-hoc analysis to provide insights to AWM CEO and CFO * Create best-in-class reporting and analytics ecosystem that builds on dashboard environment by addressing reporting redundancy and simplifying navigation amongst existing reports. Bring to market tangible and scalable use cases for AI and LLMs to further harness insights from our finance and non-finance data. * Work closely with relevant business and CFOs across the globe on return-oriented geographic expansion and to execute on expense efficiencies and synergies across the footprint. Be "the voice" of Asset Management on attendance patterns, ratio seating and associated analytics. * Responsible for reviewing potential new business opportunities * Attract, developing and retaining a team of world class finance professionals Required qualifications, capabilities, and skills: * 15+ years of finance and overall business management experience in a complex financial organization * Outstanding analytical and presentation skills * Proven ability to act independently with excellent decision-making skills * Proven ability to work well under pressure and handle multiple projects and initiatives at same time * Strong leadership skills with experience in demanding global environments, including building and motivating high-performance teams with a global focus. * Demonstrated expertise in strategic planning, issue resolution, negotiation, and leading internal reviews to assess business and financial choices for achieving objectives. * Proven ability to identify and mitigate risk based on company and industry guidelines, while driving innovation and process improvement. * Superior verbal and written communication skills, especially when engaging with senior-level management. * Results-oriented background with a track record of delivering complex data in digestible formats and identifying opportunities for innovation. * Extensive knowledge of MIS, accounting, product/client profitability, activity-based costing, project management, transfer pricing, and revenue sharing. * Proficient in Tableau, Alteryx, Excel, PowerPoint, and emerging technologies such as ChatGPT, with experience working in matrix structures and across multiple locations.

JobID: 210690386 JobSchedule: Full time JobShift: Day : As a Vice President of F&BM in Home Lending Operations, you will oversee a global team of analysts and associates who prepare monthly reporting and build budget forecasts. Finance and Business Management (F&BM) manages headcount capacity planning, annual expense budgeting, investment analysis, strategic projects, and finance reporting directly to operations leaders. Home Lending Operations is currently focused on technology initiatives that will increase efficiency, and you will help track and manage the implementation of these projects. Your reporting will support both Consumer and Correspondent Home Lending Production business, which includes all the operational functions required for Chase to provide home loans to customers and purchase loans from Correspondent clients. Job Responsibilities * Own and oversee associates preparing headcount and expense forecasts for multiple departments in Home Lending Operations * Manage capacity planning: tracking productivity drivers in operations functions, calculating required headcount based on forecasted loan volumes, leading meetings with department leaders to understand these drivers and plan for headcount changes * Review monthly reviews prepared by associates, and present to department leaders, covering changes in finance and capacity plan; provide variance analysis in monthly financial reporting - explaining why actual expenses and headcount vary from budget forecast * Manage small number of US and international employees * Present to senior business leaders, including the Home Lending Operations CFO, CEO, Managers, Directors, and other Ops department leaders * Ability to manage projects independently, lead meetings with associates, and delegate project steps to team members * Build business cases (NPV, IRR, Capex Analysis) to understand the trade-offs between different investment opportunities * Leverage AI/LLM (Large Language Models, similar to ChatGPT) to improve the team's monthly tasks and enhance efficiency Required Qualifications * Bachelor's degree in Business, Accounting, Finance, Economics, or other related area * 5+ years of experience in Financial Analysis, Accounting, Business Reporting, or Related Field * Intermediate to Advanced Excel skills (advanced formulas) * Dashboard and data visualization skills (Microsoft Power BI, Tableau, Thoughtspot) * Intermediate skill with Enterprise Financial Software and Finance Excel Retrieves (e.g. Dodeca Essbase) * Ability to prepare professional finance PowerPoint presentations for monthly finance reviews * Intermediate MS Office Proficiency - Outlook, Word, OneNote, PowerPoint Preferred Qualifications * Master's in Business Administration * Experience in Corporate FPA (Financial Planning and Analysis) * Experience presenting to and leading meetings with senior or C-level business leaders * Excel Macros and VBA Literacy * Ability to build Alteryx workflows to synthesize and prepare large data sets for analysis

As a Vice President of F&BM in Home Lending Operations, you will oversee a global team of analysts and associates who prepare monthly reporting and build budget forecasts. Finance and Business Management (F&BM) manages headcount capacity planning, annual expense budgeting, investment analysis, strategic projects, and finance reporting directly to operations leaders. Home Lending Operations is currently focused on technology initiatives that will increase efficiency, and you will help track and manage the implementation of these projects. Your reporting will support both Consumer and Correspondent Home Lending Production business, which includes all the operational functions required for Chase to provide home loans to customers and purchase loans from Correspondent clients. Job Responsibilities Own and oversee associates preparing headcount and expense forecasts for multiple departments in Home Lending Operations Manage capacity planning: tracking productivity drivers in operations functions, calculating required headcount based on forecasted loan volumes, leading meetings with department leaders to understand these drivers and plan for headcount changes Review monthly reviews prepared by associates, and present to department leaders, covering changes in finance and capacity plan; provide variance analysis in monthly financial reporting - explaining why actual expenses and headcount vary from budget forecast Manage small number of US and international employees Present to senior business leaders, including the Home Lending Operations CFO, CEO, Managers, Directors, and other Ops department leaders Ability to manage projects independently, lead meetings with associates, and delegate project steps to team members Build business cases (NPV, IRR, Capex Analysis) to understand the trade-offs between different investment opportunities Leverage AI/LLM (Large Language Models, similar to ChatGPT) to improve the team's monthly tasks and enhance efficiency Required Qualifications Bachelor's degree in Business, Accounting, Finance, Economics, or other related area 5+ years of experience in Financial Analysis, Accounting, Business Reporting, or Related Field Intermediate to Advanced Excel skills (advanced formulas) Dashboard and data visualization skills (Microsoft Power BI, Tableau, Thoughtspot) Intermediate skill with Enterprise Financial Software and Finance Excel Retrieves (e.g. Dodeca Essbase) Ability to prepare professional finance PowerPoint presentations for monthly finance reviews Intermediate MS Office Proficiency - Outlook, Word, OneNote, PowerPoint Preferred Qualifications Master's in Business Administration Experience in Corporate FPA (Financial Planning and Analysis) Experience presenting to and leading meetings with senior or C-level business leaders Excel Macros and VBA Literacy Ability to build Alteryx workflows to synthesize and prepare large data sets for analysis

As a Vice President of F&BM in Home Lending Operations, you will oversee a global team of analysts and associates who prepare monthly reporting and build budget forecasts. Finance and Business Management (F&BM) manages headcount capacity planning, annual expense budgeting, investment analysis, strategic projects, and finance reporting directly to operations leaders. Home Lending Operations is currently focused on technology initiatives that will increase efficiency, and you will help track and manage the implementation of these projects. Your reporting will support both Consumer and Correspondent Home Lending Production business, which includes all the operational functions required for Chase to provide home loans to customers and purchase loans from Correspondent clients. **Job Responsibilities** + Own and oversee associates preparing headcount and expense forecasts for multiple departments in Home Lending Operations + Manage capacity planning: tracking productivity drivers in operations functions, calculating required headcount based on forecasted loan volumes, leading meetings with department leaders to understand these drivers and plan for headcount changes + Review monthly reviews prepared by associates, and present to department leaders, covering changes in finance and capacity plan; provide variance analysis in monthly financial reporting - explaining why actual expenses and headcount vary from budget forecast + Manage small number of US and international employees + Present to senior business leaders, including the Home Lending Operations CFO, CEO, Managers, Directors, and other Ops department leaders + Ability to manage projects independently, lead meetings with associates, and delegate project steps to team members + Build business cases (NPV, IRR, Capex Analysis) to understand the trade-offs between different investment opportunities + Leverage AI/LLM (Large Language Models, similar to ChatGPT) to improve the team's monthly tasks and enhance efficiency **Required Qualifications** + Bachelor's degree in Business, Accounting, Finance, Economics, or other related area + 5+ years of experience in Financial Analysis, Accounting, Business Reporting, or Related Field + Intermediate to Advanced Excel skills (advanced formulas) + Dashboard and data visualization skills (Microsoft Power BI, Tableau, Thoughtspot) + Intermediate skill with Enterprise Financial Software and Finance Excel Retrieves (e.g. Dodeca Essbase) + Ability to prepare professional finance PowerPoint presentations for monthly finance reviews + Intermediate MS Office Proficiency - Outlook, Word, OneNote, PowerPoint **Preferred Qualifications** + Master's in Business Administration + Experience in Corporate FPA (Financial Planning and Analysis) + Experience presenting to and leading meetings with senior or C-level business leaders + Excel Macros and VBA Literacy + Ability to build Alteryx workflows to synthesize and prepare large data sets for analysis Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Join us in a pivotal role where your deep expertise leads operational excellence in technology support, enhancing system stability and performance across full stack technologies. As a Technology Support Director - Mission Control within Consumer & Community Bank Technology team, you will lead teams ensuring the operational stability, availability, and performance of our production services. Leverage your deep expertise and industry knowledge to set the strategic direction, influence the organization, and maintain and enhance all internally and externally developed systems, ensuring a seamless user experience, and fostering a culture of continuous improvement. Job responsibilities Directly manage multiple areas with strategic and transactional focus to enable technology support teams to deliver end-to-end application or infrastructure service delivery for the successful business operations of the firm Develop and oversee policies and procedures to ensure operational stability and availability Develop and oversee monitoring of production environments for anomalies, address issues, and lead evolution utilizing standard observability tools Ensure issues and solutions are appropriately escalated and communicated with the business and technology stakeholders throughout the resolution process until service is restored Oversee incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 7+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud Proficient in observability and monitoring tools and techniques Demonstrated experience in executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Demonstrated experience with public cloud

JobID: 210696026 JobSchedule: Full time JobShift: : Join our team and lead the charge in shaping robust testing strategies that safeguard our firm's interests. As a key player, you'll have the opportunity to drive impactful decisions, enhance compliance, and build strong relationships with senior stakeholders. As a Compliance and Operations Risk Test Manager in the Testing Center of Excellence, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your role will also involve making impactful decisions that influence operations, financial management, and public image, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across different parts of the firm. Job responsibilities * Lead the development and execution of comprehensive testing strategies, ensuring alignment with regulatory requirements and firm policies. * Oversee the assessment of the control environment, identifying control gaps, verifying control effectiveness, and driving remediation efforts. * Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes. * Utilize deep knowledge of risk management practices to make sound decisions that protect the firm's interests and comply with regulatory obligations. * Foster strong relationships with senior stakeholders, effectively communicating testing strategies and outcomes, and addressing any concerns or issues. Required qualifications, capabilities, and skills * 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. * Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. * Demonstrated expertise in risk management and control evaluation, with a focus on identifying control gaps and driving remediation efforts. * Advanced proficiency in project management, with a history of delivering results that accelerate business objectives. * Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes.

Join our team and lead the charge in shaping robust testing strategies that safeguard our firm's interests. As a key player, you'll have the opportunity to drive impactful decisions, enhance compliance, and build strong relationships with senior stakeholders. As a Compliance and Operations Risk Test Manager in the Testing Center of Excellence, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your role will also involve making impactful decisions that influence operations, financial management, and public image, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across different parts of the firm. Job responsibilities Lead the development and execution of comprehensive testing strategies, ensuring alignment with regulatory requirements and firm policies. Oversee the assessment of the control environment, identifying control gaps, verifying control effectiveness, and driving remediation efforts. Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes. Utilize deep knowledge of risk management practices to make sound decisions that protect the firm's interests and comply with regulatory obligations. Foster strong relationships with senior stakeholders, effectively communicating testing strategies and outcomes, and addressing any concerns or issues. Required qualifications, capabilities, and skills 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. Demonstrated expertise in risk management and control evaluation, with a focus on identifying control gaps and driving remediation efforts. Advanced proficiency in project management, with a history of delivering results that accelerate business objectives. Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes.

JobID: 210698264 JobSchedule: Full time JobShift: Day : Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Operations Manager within the Consumer Banking Deposits team, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. You will partner closely with Legal, Risk, and Compliance to ensure all product initiatives meet regulatory and policy requirements, and drive business readiness for new launches and enhancements. You will proactively identify operational risks, streamline processes for efficiency, and foster cross-functional collaboration to deliver seamless, high-quality customer experiences. You will be expected to lead change initiatives, manage stakeholder communications, and support the continuous improvement of our Deposits 2.0 portfolio. Job responsibilities * Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives * Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices * Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized * Implements a product-level collection strategy consisting of controls, financials, and resourcing needs * Partner with Legal, Risk, and Compliance teams to ensure all Deposits 2.0 product initiatives and operations meet regulatory standards and internal policies * Lead business readiness activities for new product launches and enhancements, including process design, training, and stakeholder engagement to drive successful implementation across consumer banking * Oversee daily product portfolio operations, resolve operational issues, and optimize workflows to deliver consistent, high-quality customer experiences * Mitigate operational risks by implementing effective controls and supporting ongoing compliance monitoring to protect the integrity of the Deposits 2.0 portfolio Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in program management or performance optimization * Proven ability to manage and implement operational effectiveness initiatives * Proven ability to operate within the product development life cycle and agile methodologies * Demonstrate expertise in consumer banking operations, product management, or portfolio management, with a deep understanding of deposit products and regulatory requirements * Collaborate effectively with cross-functional teams, including Legal, Risk, and Compliance, to drive business objectives and ensure operational alignment * Apply strong analytical and problem-solving skills to identify operational risks, implement effective controls, and optimize processes for efficiency and compliance * Communicate clearly and manage stakeholders to lead business readiness initiatives, facilitate training, and support successful product launches and enhancements Preferred qualifications, capabilities, and skills * Leverage prior experience working with Legal, Risk, and Compliance teams within a financial services environment to support regulatory adherence and operational excellence * Drive business readiness for complex product launches by coordinating cross-functional teams and managing change initiatives * Utilize advanced knowledge of deposit products, consumer banking regulations, and industry best practices to inform decision-making and process improvements * Influence stakeholders at all levels through strong interpersonal, negotiation, and presentation skills to achieve alignment and successful outcomes

Join our team and lead the charge in shaping robust testing strategies that safeguard our firm's interests. As a key player, you'll have the opportunity to drive impactful decisions, enhance compliance, and build strong relationships with senior stakeholders. As a **Compliance and Operations Risk Test Manager** in the Testing Center of Excellence, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your role will also involve making impactful decisions that influence operations, financial management, and public image, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across different parts of the firm. **Job responsibilities** + Lead the development and execution of comprehensive testing strategies, ensuring alignment with regulatory requirements and firm policies. + Oversee the assessment of the control environment, identifying control gaps, verifying control effectiveness, and driving remediation efforts. + Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes. + Utilize deep knowledge of risk management practices to make sound decisions that protect the firm's interests and comply with regulatory obligations. + Foster strong relationships with senior stakeholders, effectively communicating testing strategies and outcomes, and addressing any concerns or issues. **Required qualifications, capabilities, and skills** + 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. + Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. + Demonstrated expertise in risk management and control evaluation, with a focus on identifying control gaps and driving remediation efforts. + Advanced proficiency in project management, with a history of delivering results that accelerate business objectives. + Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210665898 JobSchedule: Full time JobShift: : Are you interested in helping lead a once-in-a-generation transformation at the premier global financial services institution? Ops 2.0 is taking advantage of the strategic opportunities presented by Deposits 2.0, Utilities, and other initiatives to make end-to-end improvements for Ops including both customer and employee experiences. The team works with SME's across different Ops areas to define current states and make recommendations for future states that will enhance our speed to market, technological efficiencies, and human capital management. As a Business Operations Manager in our Operations 2.0 team, you will be at the forefront of transforming our operational processes by leveraging strategic opportunities presented by Deposits 2.0 and other change efforts. You will collaborate with cross-functional teams to influence the design of new deposit products, ensuring operational considerations are met and strategic initiatives are executed effectively. Your role will be crucial in mapping processes, identifying pain points, and leveraging data-driven metrics to improve end-to-end experiences. With your curiosity, courage, and expertise in consulting and product knowledge, you will drive significant improvements and avoid incurring additional operational debt. Job responsibilities * Lead the analysis of operational impacts of new deposit products; predict and mitigate issues. * Collaborate with cross-functional teams to create detailed business cases that support operational recommendations, leveraging data and analytics to drive decision-making. * Drive organizational change within operations using the Prosci ADKAR Model for effective management. * Communicate product vision and benefits to engage stakeholders. * Build and maintain strong relationships with key stakeholders, including senior leadership, operations teams, and external partners. * Act as a trusted advisor on readiness and change management. Required qualifications, capabilities, and skills: * Proven experience in business operations management * Strong analytical skills with the ability to predict and mitigate operational issues. * Experience in leading cross-functional teams and collaborating with various stakeholders. * Excellent communication skills, with the ability to articulate product vision and benefits to engage stakeholders. * Familiarity with change management methodologies, such as the Prosci ADKAR Model. * Ability to build and maintain strong relationships with key stakeholders, including senior leadership and external partners. Preferred qualifications, capabilities, and skills: * Management Consulting experience * Experience in managing the launch of new products, particularly in the financial services sector. * Proficiency in data analytics tools and techniques to drive decision-making. * Experience in human capital management and fostering a collaborative, high-performance culture. * Previous experience in conducting dress rehearsals to assess and address operational gaps.

JobID: 210696228 JobSchedule: Full time JobShift: : Lead US payroll tax, garnishments, complex pay resolution, and payroll data governance, driving compliance, accuracy, and operational e As Executive Director, US Tax and Complex Pay Operations, you will oversee payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance for our US workforce. Managing a team of specialists, you will ensure regulatory compliance, resolve intricate pay issues, and maintain robust data integrity. Reporting to the Head of Americas HR Operations, you will drive process improvements and deliver exceptional results in a fast-paced, complex environment. Job responsibilities * Lead and develop a high-performing team responsible for US payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance. * Oversee all payroll tax compliance activities, including filings, payments, reconciliations, and regulatory reporting at federal, state, and local levels. * Direct the administration of wage garnishments, levies, and child support orders, ensuring timely and accurate processing. * Manage complex pay resolution cases, partnering with HR, Legal, and Finance to resolve escalated issues and ensure employee satisfaction. * Establish and maintain robust payroll data governance practices to ensure data accuracy, integrity, and security. * Design and implement policies, procedures, and controls to maintain compliance and operational efficiency. * Monitor legislative and regulatory changes, updating processes and systems as needed. * Drive automation and process innovation to improve accuracy, efficiency, and scalability. * Respond to audits and inquiries from regulatory agencies regarding payroll tax, garnishments, and pay issues. * Prepare and present operational reports and key metrics to the Head of Americas HR Operations and senior leadership. * Support business expansions and M&A activities from a payroll tax and complex pay perspective. Required qualifications, capabilities, and skills * Bachelor's degree in Accounting, Finance, Business, or related field. * 12+ years of experience in US payroll tax, garnishments, and complex pay operations within a large, complex organization. * Deep expertise in federal, state, and local payroll tax and garnishment regulations. * Proven ability to lead and develop high-performing teams. * Advanced analytical, problem-solving, and project management skills.

Lead US payroll tax, garnishments, complex pay resolution, and payroll data governance, driving compliance, accuracy, and operational e As Executive Director, US Tax and Complex Pay Operations, you will oversee payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance for our US workforce. Managing a team of specialists, you will ensure regulatory compliance, resolve intricate pay issues, and maintain robust data integrity. Reporting to the Head of Americas HR Operations, you will drive process improvements and deliver exceptional results in a fast-paced, complex environment. Job responsibilities Lead and develop a high-performing team responsible for US payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance. Oversee all payroll tax compliance activities, including filings, payments, reconciliations, and regulatory reporting at federal, state, and local levels. Direct the administration of wage garnishments, levies, and child support orders, ensuring timely and accurate processing. Manage complex pay resolution cases, partnering with HR, Legal, and Finance to resolve escalated issues and ensure employee satisfaction. Establish and maintain robust payroll data governance practices to ensure data accuracy, integrity, and security. Design and implement policies, procedures, and controls to maintain compliance and operational efficiency. Monitor legislative and regulatory changes, updating processes and systems as needed. Drive automation and process innovation to improve accuracy, efficiency, and scalability. Respond to audits and inquiries from regulatory agencies regarding payroll tax, garnishments, and pay issues. Prepare and present operational reports and key metrics to the Head of Americas HR Operations and senior leadership. Support business expansions and M&A activities from a payroll tax and complex pay perspective. Required qualifications, capabilities, and skills Bachelor's degree in Accounting, Finance, Business, or related field. 12+ years of experience in US payroll tax, garnishments, and complex pay operations within a large, complex organization. Deep expertise in federal, state, and local payroll tax and garnishment regulations. Proven ability to lead and develop high-performing teams. Advanced analytical, problem-solving, and project management skills.

Lead US payroll tax, garnishments, complex pay resolution, and payroll data governance, driving compliance, accuracy, and operational e As Executive Director, US Tax and Complex Pay Operations, you will oversee payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance for our US workforce. Managing a team of specialists, you will ensure regulatory compliance, resolve intricate pay issues, and maintain robust data integrity. Reporting to the Head of Americas HR Operations, you will drive process improvements and deliver exceptional results in a fast-paced, complex environment. **Job responsibilities** + Lead and develop a high-performing team responsible for US payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance. + Oversee all payroll tax compliance activities, including filings, payments, reconciliations, and regulatory reporting at federal, state, and local levels. + Direct the administration of wage garnishments, levies, and child support orders, ensuring timely and accurate processing. + Manage complex pay resolution cases, partnering with HR, Legal, and Finance to resolve escalated issues and ensure employee satisfaction. + Establish and maintain robust payroll data governance practices to ensure data accuracy, integrity, and security. + Design and implement policies, procedures, and controls to maintain compliance and operational efficiency. + Monitor legislative and regulatory changes, updating processes and systems as needed. + Drive automation and process innovation to improve accuracy, efficiency, and scalability. + Respond to audits and inquiries from regulatory agencies regarding payroll tax, garnishments, and pay issues. + Prepare and present operational reports and key metrics to the Head of Americas HR Operations and senior leadership. + Support business expansions and M&A activities from a payroll tax and complex pay perspective. **Required qualifications, capabilities, and skills** + Bachelor's degree in Accounting, Finance, Business, or related field. + 12+ years of experience in US payroll tax, garnishments, and complex pay operations within a large, complex organization. + Deep expertise in federal, state, and local payroll tax and garnishment regulations. + Proven ability to lead and develop high-performing teams. + Advanced analytical, problem-solving, and project management skills. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Are you looking to shape the future of operational excellence and efficiency? Interested in leading transformation and growth? If so, join our team today! Asset Based Lending Originations is a team within Specialty Operations in Wholesale Lending, responsible for originating all syndicated and bilateral transactions for Corporate Investment and Commercial Banks. As the the Asset Based Lending Operations (ABL) Executive Director, you will lead a team that works closely with ABL sales, customers, bankers, risk, legal, and other stakeholders to onboard ABL client transactions. You will be at the forefront of intelligent automation, driving digitization and operational innovation to deliver measurable outcomes and support Asset Based Lending strategic objectives. Job responsibilities Strategic Leadership & Collaboration: Develop a strategic plan to recruit and build a highly visible, client-facing, global operations team. Oversee partnerships across multiple stakeholders, using your deep understanding of business success factors and data to define and manage Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), and metrics. Business Analysis & Solution Delivery: Direct strategy and execution of business analysis activities to deliver actionable insights and solutions, influencing cross-departmental strategies, decisions, and readiness for automation initiatives. Senior Stakeholder Engagement: Collaborate with senior management and stakeholders to resolve complex problems, making broad decisions that impact operational efficiency and growth. Operational, Financial, and Technical Oversight: Manage operational, financial, and technical activities, including budgeting and business planning, while ensuring adherence to firm standards, controls, and governance for Asset Based Lending originations operations. Capability Assessment & Roadmap Development: Assess and build intelligent automation capabilities within the organization, collaborating with technology teams to establish the operating model and develop a strategic roadmap for capability growth and development. Team Leadership: Manage team members and key resources directly or indirectly, holding accountability for operational success and fostering a culture of continuous improvement and innovation. Develop talent within the team through effective learning plans, training, coaching, and ongoing support. Required qualifications, capabilities, and skills 10+ years of experience (or equivalent expertise) in leading operations and/or large-scale business transformation. Bachelor's degree. Experience in commercial lending transactions and loan documentation. Strong influencing and communication skills with all levels of stakeholders, building strong partnerships to deliver results. Relevant process management experience, including analyzing as-is business processes, mapping process flows, analyzing complex data, recommending improvements, and implementing them using industry-standard practices and tools. Ability to lead in a continuously changing and agile business environment. Inclusive, supportive leadership with the ability to collaborate across functional teams; lead across boundaries and realize the benefits of a globally diverse workforce. Proven ability to make decisions and advise others with a strong understanding of business risk implications. Extensive business and technical expertise, with advanced problem-solving methodologies focused on analyzing complex operating models, anticipating issues, and leveraging technology. Demonstrated experience applying advanced knowledge of at least one intelligent automation application. Preferred qualifications, capabilities, and skills MBA or Master's degree Advanced skills with a broader understanding of business analysis, design, development, testing, and deployment

At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. **The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers.** The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning **April 20, 2026** and ending **July 31, 2026** with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program **Firmwide Operations at JPMorganChase** is a global business unit that supports external customers and internal users with reconciliation and the execution and settlement of transactions originating in the front office. We work with multiple lines of business and functions such as Commercial & Investment Bank, which provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world; Consumer and Community Banking which supports Chase customers with everything from checking accounts, debit and credit cards, to car loans and investment products as well as loans and products for small businesses; and J.P. Morgan Asset Management which helps with investment management **What We Look For** We are looking for professionals in our United States Center locations with previous experience including but not limited to; + Account Specialist + Agility Leads + Business Analysts + Data Analytics + Database Management + Function Leaders + Home Lending Advisors + Process Improvement + Product Associates + Product Delivery + Product Managers + Product Portfolio + Regulatory Compliance + Relationship Managers + Underwriters + Vendor Management As a professional in Firmwide Operations, you will be a creative, innovative team player with analytical, problem solving, planning and organizational skills. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210637768 JobSchedule: Full time JobShift: : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Cybersecurity Operational Lead within the Compliance, Conduct, and Operational Risk (CCOR) team, you will collaborate with the 1st, 2nd, and 3rd Lines of Defense (LOD) to assess and evaluate global cybersecurity risks to the JP Morgan Chase technology estate. You will utilize your hands-on experience in operating or implementing security controls and tools, along with your expertise in managing security risks at strategic, operational, and tactical levels. Your responsibilities include leading risk assessments, conducting significant event reviews, and monitoring controls across the Security Configuration and Security Operation domains. Success in this role requires a strong understanding of technical controls, excellent communication skills, and the ability to work effectively with senior leaders and stakeholders to assess large environments. Job Responsibilities * Engage with technology and cybersecurity technologists to evaluate processes and risks * Assess risk impacts at the line of business and enterprise level * Work with technology areas to identify risk concentrations globally and understand how security controls mitigate them or identify residual risks * Write and present assessments highlighting control efforts or risks to Executive Directors, Managing Directors, and members of the Risk Operating Council * Exhibit strong organizational management skills necessary to collaborate with peers and deliver results * Maintain a high level of professionalism and expertise to be recognized as an expert in an assigned security control domain * Keep abreast of current cyber trends, vulnerabilities and emerging technologies * Perform independent assessments of operational risks though operational risk monitoring programs (e.g., significant event reviews, deep dive reviews, risk metrics, operational risk appetite, independent risk management assessments) Required qualifications, capabilities, and skills * 5+ years of experience as a technologist with experience in cybersecurity / technology development, engineering, or technical architecture within financial services organizations * Strong understanding of risk management at the enterprise level * Knowledge and experience in cybersecurity organization practices in some of the following: vulnerability management, penetration testing, incident response, endpoint protection, data loss prevention, email security, SIEM, DDoS, public cloud security configuration best practices, etc. * Ability to understand complex technical systems, the business processes they support, assess the inherent risks, and recommend mitigating security controls * Highly disciplined and able to work with limited supervision to execute long running projects with results * Exceptional verbal and written communication skills * Knowledge of common frameworks such as NIST CSF, FFIEC etc. Preferred qualifications, capabilities, and skills * Proven experience translating on-premises security configurations and operational processes into multi cloud environments * Understanding of how cloud and on-premises security controls support federal and international regulatory compliance requirements * One or more information security or cloud certifications (e.g. CISSP, CISM, GIAC, CCNA Security, AWS Security Specialty, Azure Security Engineer)

Responsible for managing a team of professional staff servicing a portfolio consisting of a variety of products primarily for the Income Property Group Line of Business, supporting multiple production offices. Responsible for providing superior client service to both internal and external clients while maintaining risk management, compliance, bank policies and regulatory requirements as well as internal procedures and controls. Strong focus on continuous improvement and collaboration with closing manager and REC Sr. Manager. Client segment focus is local and regional private developers and some public companies. Independently manage all aspects of team management, and portfolio needs. Strength and experience also required for problem solving and loan system processing including loan boarding, maintenance, data integrity etc. Essential Functions Daily supervision of a team of Servicing Officers including assignment of duties, pipeline tracking and responsible for hiring, training and development Provides expertise to team, lending team and others to support staff and may engage in client meetings, review of credit approvals, loan documents, etc. Proven ability to prioritize and handle multiple tasks in a high-volume environment Provides backup for servicing for team members. Analyzes the appropriateness of waiver requests, negotiates accommodations for exceptions, and uses judgment to determine acceptability of requirements Assimilates and analyzes information necessary to establish moderate to high complexity loans and disbursement controls on bank systems, including borrowing base availability. Identifies exceptions and obtains appropriate approvals as necessary Analyzes and facilitates rate, commitment, and collateral changes, loan payments, tax and insurance escrows, flood zone monitoring requirements, DDA/Cash management services, and payoff instruction Maintain all aspects of DDA Restricted Collateral Accounts including account opening, disbursements, reconciliations, hold level maintenance and account closing. Maintains data integrity of system of record including timely posting of transactions, on-boarding of new loans, processing modifications and amendments, and data information maintenance. Clearly and immediately communicates problems/issues to Manager and/or RM Forms alliance with RMs and lending team leadership to provide superior service to client base Provides expertise to RMs on system requirements. Proactively identifies and assists in resolving issues affecting client service and risk management Provides expertise to others by thorough understanding of business requirements of clients and loan related transactions Active participation in projects as needed including procedures, audits, training, initiatives Delivers on successful outcomes of small and mid-size continuous improvement or technology driven projects. Support ongoing initiatives to enhance commercial lending platform and servicing structure Some travel will be required Education 4-year College Degree or equivalent work experience Work Experience Minimum 5 years supervisory/leadership experience preferred Strong knowledge of bank operations, bank compliance, and have experience with servicing commercial real estate and syndication portfolio Expert knowledge of commercial real estate including commitment/loan structures, title/liens, documentation, and industry practices Familiarity with Commercial Loan Systems, Deposit Systems, and syndication systems such as Debt Domain and LoanIQ (preferred) Experience with and ability to independently manage the team's portfolio of multi-bank loan participations and syndications Ability to handle multiple tasks in a high-volume environment including participating in and leading projects Demonstrate ability to negotiate and make decisions on non-standard loan structures, documentation, industry specific contracts, and title policy issues - achieving balance between client service and risk mitigation PC proficiency including familiarity with Microsoft Excel and Word Skills Problem Solving Identifies issues, analyzes root causes, and develops effective solutions; includes mentoring and coaching others. Leadership Guides, influences, and inspires others toward achieving goals; includes managerial courage and leading change. Business Acumen Understands the financial services industry, competition, and how decisions impact strategy and profitability. Analytical Thinking Applies systems thinking, data analysis, and mathematical reasoning to solve complex problems. Communication Skills Demonstrates strong written and verbal communication; includes open, honest dialogue and active listening. Accountability Takes ownership of actions, honors commitments, and learns from mistakes. Client Focus Prioritizes client satisfaction, listens to feedback, and delivers appropriate solutions while balancing business needs. Personal & Team Development Seeks growth opportunities, shares knowledge, and supports others' development to improve team performance. Drive for Results Consistently meets or exceeds goals with energy, focus, and personal accountability. Collaboration Works effectively with others by sharing information, involving stakeholders, and leveraging team strengths. Change Management Adapts to new situations, embraces continuous improvement, and makes timely decisions under pressure. Managerial Courage Provides candid, constructive feedback, handles conflict positively, and fosters cooperation. Vision & Purpose Alignment Understands and aligns work with the department's and organization's vision to prioritize tasks and drive improvement. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) - Qualified candidate must be able to report to one of the office sites listed 2 days per week #LI-JK1 COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Fifth Third Bank's Restaurant & Franchise Corporate Investment Banking Group is seeking a Managing Director to join our team. The Restaurant & Franchise Group is a full-service corporate banking, investment banking, and capital markets platform dedicated to to serving brands and franchisees in the restaurant, fitness, and multi-unit consumer industries. Over the last decade, Fifth Third has become the preeminent capital arranger and strategic advisor driven by prolific sector expertise across the related M&A and debt capital markets. The Restaurant & Franchise Managing Director is a player/coach, maintaining and growing their own portfolio while diving new relationships and providing leadership, direction, and supervision to the team. This leader ensures coordination of due diligence and workflow of team members to drive flawless execution for clients within the Bank's risk tolerance . Individuals in this position must be approved by the Managing Director Committee. GENERAL FUNCTION: The Restaurant & Franchise Managing Director is a player/coach, maintaining and growing their own portfolio while diving new relationships and providing leadership, direction, and supervision to the team. This leader ensures coordination of due diligence and workflow of team members to drive flawless execution for clients within the Bank's risk tolerance . Individuals in this position must be approved by the Managing Director Committee. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES AND RESPONSIBILITIES: . Ensure that relationships are managed to the highest profit potential for the Bank based on client need. . Develop profitable new business, cross-sell all applicable 5/3 products and services as appropriate, and manage the transaction process. . Responsible for the delivery of value-added financial solutions (ranging from traditional to customized products) to existing and prospective clients that will help them to enhance their business. . Support the development of Directors, Principals, Associates and Analysts on the team. . Produce and maintain profitable commercial loan volume, driving capital markets fees, and ancillary fees. . Develop and maintain important client relationships. . Identify and facilitate conversations with businesses that do not maintain their primary banking relationship with 5/3 with the ultimate goal of moving the primary banking relationship to 5/3. . Develop intimate knowledge of all customers and businesses. . Support the underwriting of credit requests, dive loan approval process within established risk appetite and make recommendations on credit and client selection decisions. . Monitor, on an ongoing basis, via reporting and documentation, information concerning customer performance, abilities, and industry to determine that the business is at an acceptable risk level. . Identify acceptable business opportunities that have the potential of leading to significant revenues. . Keep abreast of trends, developments and current regulations in the industry and in local markets. . Coordinate all client-facing activities related to their clients, including credit support and other product areas (e.g., Capital Markets, Investment Banking, Treasury Management) partners. . Attend community and/or industry-specific forums, conferences and/or meetings in order to broaden relationship network and continually deepen knowledge of trends, practices, products and competitors. . Provide support to the Capital Markets businesses by assessing whether securities products and capital markets services would be appropriate for a particular client, and working with the Capital Markets teams to provide those products and services to clients. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth, developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE & SKILLS REQUIRED: . Undergraduate degree required, MBA preferred. . 8-10+ years experience in Restaurant & Franchise Banking, Investment Banking, M&A or Capital Markets required. . Strong credit and corporate finance and leveraged finance skills required, left lead arranger in syndicated credit facilities experience preferred. . Must possess superior client relationship, marketing presentation, and sales skills in addition to extensive knowledge of products and markets . Excellent interpersonal, written, and verbal communications, negotiation, and analytical skills. Ability to coach and inspire sales team. . Demonstrated sales and negotiating experience. . Securities Industry Essentials (SIE), Series 79, and 63 license required. . Ability to handle and prioritize multiple tasks. Restaurant & Franchise Managing Director Total Base Pay Range 121,900.00 - 262,100.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Chicago, Illinois 60606 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.