Senior Information Technology Manager jobs at Wells Fargo - 36 jobs

J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. Our Wealth Management teams develop deep, personal relationships with clients to provide goals-based financial planning advice and to deliver sophisticated products and solutions to meet their generational wealth management needs. As a Vice President Program/Project Manager in Wealth Management, you will lead and advise on large-scale, complex Electronic Communication projects that shape our business. You will collaborate with cross-functional teams to manage operational changes, oversee the technology development lifecycle, and ensure projects align with our strategic objectives. Together, we drive innovation, deliver impactful solutions, and foster a culture of continuous improvement. This role offers you the opportunity to expand your expertise and make a meaningful difference in our organization. **Job Responsibilities** + Lead and support firm-wide and business-wide initiatives impacting the E-Comm Review Program + Organize and execute operational process changes, including annual reviews and change management + Ensure compliance with change management processes and firm guidelines + Evaluate data needs and technology opportunities to create effective management information systems + Develop and communicate program updates to internal forums, business partners, and senior management + Collaborate with teams across Field, Product, Risk, Control, Compliance, and Legal to achieve strategic objectives + Support compliance testing, audits, and risk assessments for the E-Comm Review Program + Coordinate recruiting, onboarding, and staffing for program capacity projections + Lead new hire training and ongoing development for E-Comm Review Program employees and partners + Partner with Technology to communicate business needs and track project progress + Define project objectives, success metrics, and oversee execution of deliverables **Required Qualifications, Capabilities, and Skills** + 7 years of experience in the securities or investment industry + Strong technical acumen and understanding of the technology development lifecycle + Proven project management experience, including leading teams through full project lifecycles + In-depth analytical skills and ability to make data-driven decisions + Strong knowledge of retail investment products (advisory accounts, mutual funds, annuities, equities, fixed income) + Working knowledge of investment industry regulations and regulatory bodies (FINRA, SEC, OCC) + Excellent communication skills, both oral and written + Ability to manage multiple projects of varying size and complexity + Demonstrated initiative and achievement of challenging goals + Proficiency in MS Excel, Word, Access, PowerPoint, and SharePoint + Bachelor's degree or significant equivalent experience in a related securities industry position **Preferred Qualifications, Capabilities, and Skills** + Experience with Agile and/or Jira + Experience using MIS reporting tools and creating end-user reports (QlikView, QlikSense, SSRS, Tableau) + Business and technology consulting experience + Industry licensing (e.g., FINRA Series 7, 66, 9/10, State Life & Health Insurance license) + Experience in process design, technology development, and business readiness + Experience influencing and aligning cross-functional stakeholders + Openness to developmental feedback and a collaborative work environment Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. Our Wealth Management teams develop deep, personal relationships with clients to provide goals-based financial planning advice and to deliver sophisticated products and solutions to meet their generational wealth management needs. As a Vice President Program/Project Manager in Wealth Management, you will lead and advise on large-scale, complex Electronic Communication projects that shape our business. You will collaborate with cross-functional teams to manage operational changes, oversee the technology development lifecycle, and ensure projects align with our strategic objectives. Together, we drive innovation, deliver impactful solutions, and foster a culture of continuous improvement. This role offers you the opportunity to expand your expertise and make a meaningful difference in our organization. Job Responsibilities Lead and support firm-wide and business-wide initiatives impacting the E-Comm Review Program Organize and execute operational process changes, including annual reviews and change management Ensure compliance with change management processes and firm guidelines Evaluate data needs and technology opportunities to create effective management information systems Develop and communicate program updates to internal forums, business partners, and senior management Collaborate with teams across Field, Product, Risk, Control, Compliance, and Legal to achieve strategic objectives Support compliance testing, audits, and risk assessments for the E-Comm Review Program Coordinate recruiting, onboarding, and staffing for program capacity projections Lead new hire training and ongoing development for E-Comm Review Program employees and partners Partner with Technology to communicate business needs and track project progress Define project objectives, success metrics, and oversee execution of deliverables Required Qualifications, Capabilities, and Skills 7 years of experience in the securities or investment industry Strong technical acumen and understanding of the technology development lifecycle Proven project management experience, including leading teams through full project lifecycles In-depth analytical skills and ability to make data-driven decisions Strong knowledge of retail investment products (advisory accounts, mutual funds, annuities, equities, fixed income) Working knowledge of investment industry regulations and regulatory bodies (FINRA, SEC, OCC) Excellent communication skills, both oral and written Ability to manage multiple projects of varying size and complexity Demonstrated initiative and achievement of challenging goals Proficiency in MS Excel, Word, Access, PowerPoint, and SharePoint Bachelor's degree or significant equivalent experience in a related securities industry position Preferred Qualifications, Capabilities, and Skills Experience with Agile and/or Jira Experience using MIS reporting tools and creating end-user reports (QlikView, QlikSense, SSRS, Tableau) Business and technology consulting experience Industry licensing (e.g., FINRA Series 7, 66, 9/10, State Life & Health Insurance license) Experience in process design, technology development, and business readiness Experience influencing and aligning cross-functional stakeholders Openness to developmental feedback and a collaborative work environment

JobID: 210676936 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $190,000.00-$260,000.00 Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Network Product Lines, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities * Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration * Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks * Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes * Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency * Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Required qualifications, capabilities, and skills * 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations * Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions * Understanding of large matrixes organizations * Knowledge of Infrastructure Technologies- Networking * 5+ years in leading/ managing teams of technical program managers * Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives * Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments * Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Preferred qualifications, capabilities, and skills * Excellent collaboration & leadership skills * Understanding of Development Life Cycle for software and tooling

As a member of Asset and Wealth Management Finance & Business Management, you are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. At JPMorgan Chase & Co., we value the unique skills of every employee, and we're building a Finance and Business Management organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you're ready to put your passion for Data Analytics / Automation to work in a way that makes a real difference, apply today. As the Asset and Wealth Management Technology and Operations Management Information Systems Lead within our organization, you will play a critical role in promoting data strategy, analytics, and reporting initiatives to support business decision-making and regulatory requirements. You are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. **Job responsibilities** + Lead the design, development, and implementation of MIS solutions to support AWM Tech & Ops business objectives + Oversee the collection, validation, and analysis of business data to generate actionable insights for senior management + Partner with stakeholders across AWM Tech & Ops to understand reporting needs and deliver high-quality, timely management information + Ensure data integrity, accuracy, and compliance with internal and external standards + Drive process improvements and automation initiatives to enhance reporting efficiency and effectiveness + Manage, mentor, and develop a team of MIS professionals + Prepare and present executive-level reports and dashboards + Collaborate with technical partners including data engineering and finance teams to achieve business results and streamline existing data processes **Required qualifications, capabilities, and skills** + Bachelor's degree in Finance, Business, Information Systems, Computer Science, or related field. + 8+ years of experience in MIS, data analytics, or business intelligence within financial services. + Proven leadership experience, including managing teams and complex projects. + Strong analytical, problem-solving, and communication skills. + Advanced proficiency in SQL for data extraction, manipulation, and analysis. + Experience integrating and managing large datasets in cloud-based environments. **Preferred qualifications, capabilities, and skills** + Advanced degree. + Experience in Asset and Wealth Management. + Hands-on experience with Databricks, including coding in Python and/or Scala. + Expertise in data visualization tools (e.g., Tableau) and data management platforms. + Solid understanding of regulatory requirements impacting AWM reporting. + Ability to work collaboratively across functions and influence senior stakeholders. + Experience with process automation and digital transformation initiatives. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $128,250.00 - $205,000.00 / year

Utilizes technical experience, business acumen, delivery, and leadership skills to lead a team in designing, developing, implementing, and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function, with a specialized focus on Real Estate Capital (REC) Originations. Key Responsibilities Own, oversee, and drive delivery and support of assigned application portfolio, their environments, and platforms, with a particular emphasis on supporting REC Originations processes, including loan origination, underwriting, pipeline management, and deal closing. Collaborate closely with Business Technology Managers, Enterprise Architects, Business Analysts, Project Managers, production support teams, Quality Assurance teams, and infrastructure teams to deliver REC Originations projects that meet enterprise, risk, and compliance standards. Partner with REC Originations business leaders to understand evolving market trends, regulatory requirements, and client needs, translating these into technology solutions that drive business growth and operational efficiency. Work with 3rd party vendors to ensure contracted products and services relevant to REC Originations are delivered on time and meet quality standards. Oversee production support activities and small projects, including enhancements to REC Originations platforms and tools. Ensure successful implementation of all portfolio application changes into production and appropriate transition to support team, with a focus on minimizing disruption to REC Originations operations. Assist with critical production issues within the REC application space as needed, ensuring rapid resolution to support business continuity. Lead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval. Qualifications Bachelor's Degree with at least 5 years of experience in leading and managing teams, preferably within financial services or real estate capital markets. Experience with REC Originations platforms, loan origination systems, or related technologies is highly desirable. Comfortable with agile software development methodologies and tools; Scrum Master certification a plus. Excellent written and verbal communication skills, with the ability to communicate complex REC Originations concepts to technical and non-technical stakeholders. Job Skills Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, especially in the context of REC Originations. Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control REC Originations projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Experience preparing and justifying business cases and value propositions for REC Originations initiatives; ability to justify business expenditures by identifying cost, benefits, ROI, opportunities, and risks. Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for REC Originations. Ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team, especially in cross-functional REC Originations projects. #LI-BS2 COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Global Supplier Services, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. **Job responsibilities** + Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions + Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum + Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals + Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness + Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization + Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients + Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services + Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment + Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $142,500.00 - $190,000.00 / year

JobID: 210674102 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $137,750.00-$200,000.00 We're proud of our reputation for excellence, integrity and collaboration. Our priorities of governance, transparency and strategic engagement, along with our people-first culture centered around inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong. As an Audit Manager, Vice President, within the Consumer & Community Banking (CCB) Technology Audit Team, you will develop and execute the annual audit plan, manage audit engagements, oversee and perform audit testing, and participate in applicable control and governance forums. Job responsibilities * Participate in audit engagements from planning to reporting * Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management's controls * Communicate audit findings to management and identify opportunities for improvement * Create and maintain collaborative working relationships with stakeholders, while providing independent challenge * Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, respect, excellence and innovation * Stay up to date with evolving industry and regulatory developments impacting CIB Finance * Find ways to drive efficiencies in audit process through automation Required Qualifications, Capabilities and skills * 7+ years of internal or external auditing experience, or relevant business experience * Bachelor's degree (or related financial experience) in Accounting, Finance, or related discipline * Understanding of internal control concepts with the ability to evaluate and determine the adequacy of control design and operating effectiveness

JobID: 210697964 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $128,250.00-$205,000.00 As a member of Asset and Wealth Management Finance & Business Management, you are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. At JPMorgan Chase & Co., we value the unique skills of every employee, and we're building a Finance and Business Management organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you're ready to put your passion for Data Analytics / Automation to work in a way that makes a real difference, apply today. As the Asset and Wealth Management Technology and Operations Management Information Systems Lead within our organization, you will play a critical role in promoting data strategy, analytics, and reporting initiatives to support business decision-making and regulatory requirements. You are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Job responsibilities * Lead the design, development, and implementation of MIS solutions to support AWM Tech & Ops business objectives * Oversee the collection, validation, and analysis of business data to generate actionable insights for senior management * Partner with stakeholders across AWM Tech & Ops to understand reporting needs and deliver high-quality, timely management information * Ensure data integrity, accuracy, and compliance with internal and external standards * Drive process improvements and automation initiatives to enhance reporting efficiency and effectiveness * Manage, mentor, and develop a team of MIS professionals * Prepare and present executive-level reports and dashboards * Collaborate with technical partners including data engineering and finance teams to achieve business results and streamline existing data processes Required qualifications, capabilities, and skills * Bachelor's degree in Finance, Business, Information Systems, Computer Science, or related field. * 8+ years of experience in MIS, data analytics, or business intelligence within financial services. * Proven leadership experience, including managing teams and complex projects. * Strong analytical, problem-solving, and communication skills. * Advanced proficiency in SQL for data extraction, manipulation, and analysis. * Experience integrating and managing large datasets in cloud-based environments. Preferred qualifications, capabilities, and skills * Advanced degree. * Experience in Asset and Wealth Management. * Hands-on experience with Databricks, including coding in Python and/or Scala. * Expertise in data visualization tools (e.g., Tableau) and data management platforms. * Solid understanding of regulatory requirements impacting AWM reporting. * Ability to work collaboratively across functions and influence senior stakeholders. * Experience with process automation and digital transformation initiatives.

As a member of Asset and Wealth Management Finance & Business Management, you are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. At JPMorgan Chase & Co., we value the unique skills of every employee, and we're building a Finance and Business Management organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you're ready to put your passion for Data Analytics / Automation to work in a way that makes a real difference, apply today. As the Asset and Wealth Management Technology and Operations Management Information Systems Lead within our organization, you will play a critical role in promoting data strategy, analytics, and reporting initiatives to support business decision-making and regulatory requirements. You are an integral part of our efforts to strategically manage capital, promote growth and efficiencies, maintain financial reporting, and proactively manage risk. By providing information, analysis, and recommendations to improve results and promote decisions, our teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Job responsibilities Lead the design, development, and implementation of MIS solutions to support AWM Tech & Ops business objectives Oversee the collection, validation, and analysis of business data to generate actionable insights for senior management Partner with stakeholders across AWM Tech & Ops to understand reporting needs and deliver high-quality, timely management information Ensure data integrity, accuracy, and compliance with internal and external standards Drive process improvements and automation initiatives to enhance reporting efficiency and effectiveness Manage, mentor, and develop a team of MIS professionals Prepare and present executive-level reports and dashboards Collaborate with technical partners including data engineering and finance teams to achieve business results and streamline existing data processes Required qualifications, capabilities, and skills Bachelor's degree in Finance, Business, Information Systems, Computer Science, or related field. 8+ years of experience in MIS, data analytics, or business intelligence within financial services. Proven leadership experience, including managing teams and complex projects. Strong analytical, problem-solving, and communication skills. Advanced proficiency in SQL for data extraction, manipulation, and analysis. Experience integrating and managing large datasets in cloud-based environments. Preferred qualifications, capabilities, and skills Advanced degree. Experience in Asset and Wealth Management. Hands-on experience with Databricks, including coding in Python and/or Scala. Expertise in data visualization tools (e.g., Tableau) and data management platforms. Solid understanding of regulatory requirements impacting AWM reporting. Ability to work collaboratively across functions and influence senior stakeholders. Experience with process automation and digital transformation initiatives.

JobID: 210700252 JobSchedule: Full time JobShift: Day : In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers. Lead teams towards excellence and demonstrate your skills as a leader. As a Senior Manager of Infrastructure Engineering at JPMorganChase within the Employee Platforms, you provide overall direction for team members managing enterprise Mac infrastructure and work on established and moderately complex issues within your specialization. Exercise independent judgement within defined parameters to determine appropriate actions to bring these issues to a resolution. In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers specializing in Apple enterprise technologies. Lead teams towards excellence in managing large-scale Mac deployments and demonstrate your skills as a leader in the Apple ecosystem. Job responsibilities * Serves in a leadership role for multiple technical teams focused on Mac platform engineering and collaborates with others within the function to deliver enterprise-grade Apple solutions. * Anticipates the needs and potential dependencies of the broader team, particularly around mac OS release cycles, hardware refresh programs, and cross-platform integration requirements. * Provides tasks, guidance, and expectations as necessary to ensure seamless Mac platform operations across the enterprise. * Identifies and takes action to mitigate and escalate issues to appropriate leadership, including security vulnerabilities, deployment challenges, and hardware lifecycle management concerns. * Manages stakeholders and ensures teams deliver aligned projects in line with compliance standards, risk and security, service level agreements, and business requirements specific to Apple enterprise environments. * Applies relevant technical expertise, leadership, and business knowledge to projects of moderate to large scope involving Mac fleet management, automation, and integration with enterprise systems. * Contributes to decisions that influence staffing, budget, and relevant profit and loss for Mac platform operations. * Advises junior engineers and technologists on Apple best practices, emerging technologies, and enterprise Mac management strategies. * Adds to the team's culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation. Required qualifications, capabilities, and skills * Formal training or certification on infrastructure engineering concepts and 5+ years applied experience. * 10+ years experience managing infrastructure engineering teams with specific focus on enterprise Mac platform operations at scale (5,000+ devices). * Strong software engineering and scripting capabilities are mandatory, including proficiency in Python, Shell scripting (bash/zsh), and Swift for automation and tooling development. * Deep expertise in at least one Apple Device Management technology (Jamf Pro or Workspace ONE) for large-scale Mac deployment and management. * Hands-on experience with mac OS system administration, including configuration management, security hardening, and compliance enforcement across diverse Mac hardware platforms. * Proven knowledge of Mobile Device Management (MDM) protocols, Apple Business Manager, and Automated Device Enrollment (DEP/ADE). * Strong understanding of Apple security frameworks including FileVault, Gatekeeper, System Integrity Protection (SIP), and secure token administration. * Proficiency with identity and access management integration for Mac platforms, including Active Directory binding, and Enterprise Connect. * Knowledge of package management and software deployment using tools like AutoPkg, Munki, or custom PKG creation and distribution workflows. * Ability to guide and coach teams on approach to achieve goals aligned against set strategic initiatives for Mac platform modernization. * Experience hiring, developing, and recognizing talent with specialized Apple ecosystem expertise. Preferred qualifications, capabilities, and skills * Experience with Apple Silicon (M-series) architecture and managing the transition from Intel-based Macs to ARM-based. * Familiarity with CI/CD pipelines for Mac-based development teams, including Xcode Cloud, Jenkins, GitLab CI, or GitHub Actions. * Experience with zero-trust security models and endpoint detection and response (EDR) solutions for Mac platforms. * Understanding of Apple enterprise APIs and integration with ServiceNow, ITSM platforms, or custom enterprise applications. * Knowledge of Mac hardware lifecycle management, including procurement strategies, warranty management, and sustainable disposal practices * Experience with cross-platform integration connecting Mac infrastructure with Windows, Linux, and cloud-based enterprise systems. * Certifications such as Jamf Certified Tech/Admin/Expert, Apple Certified Support Professional (ACSP), or relevant infrastructure certifications.

In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers. Lead teams towards excellence and demonstrate your skills as a leader.As a Senior Manager of Infrastructure Engineering at JPMorganChase within the Employee Platforms, you provide overall direction for team members managing enterprise Mac infrastructure and work on established and moderately complex issues within your specialization. Exercise independent judgement within defined parameters to determine appropriate actions to bring these issues to a resolution. In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers specializing in Apple enterprise technologies. Lead teams towards excellence in managing large-scale Mac deployments and demonstrate your skills as a leader in the Apple ecosystem. Job responsibilities Serves in a leadership role for multiple technical teams focused on Mac platform engineering and collaborates with others within the function to deliver enterprise-grade Apple solutions. Anticipates the needs and potential dependencies of the broader team, particularly around mac OS release cycles, hardware refresh programs, and cross-platform integration requirements. Provides tasks, guidance, and expectations as necessary to ensure seamless Mac platform operations across the enterprise. Identifies and takes action to mitigate and escalate issues to appropriate leadership, including security vulnerabilities, deployment challenges, and hardware lifecycle management concerns. Manages stakeholders and ensures teams deliver aligned projects in line with compliance standards, risk and security, service level agreements, and business requirements specific to Apple enterprise environments. Applies relevant technical expertise, leadership, and business knowledge to projects of moderate to large scope involving Mac fleet management, automation, and integration with enterprise systems. Contributes to decisions that influence staffing, budget, and relevant profit and loss for Mac platform operations. Advises junior engineers and technologists on Apple best practices, emerging technologies, and enterprise Mac management strategies. Adds to the team's culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation. Required qualifications, capabilities, and skills Formal training or certification on infrastructure engineering concepts and 5+ years applied experience. 10+ years experience managing infrastructure engineering teams with specific focus on enterprise Mac platform operations at scale (5,000+ devices). Strong software engineering and scripting capabilities are mandatory, including proficiency in Python, Shell scripting (bash/zsh), and Swift for automation and tooling development. Deep expertise in at least one Apple Device Management technology (Jamf Pro or Workspace ONE) for large-scale Mac deployment and management. Hands-on experience with mac OS system administration, including configuration management, security hardening, and compliance enforcement across diverse Mac hardware platforms. Proven knowledge of Mobile Device Management (MDM) protocols, Apple Business Manager, and Automated Device Enrollment (DEP/ADE). Strong understanding of Apple security frameworks including FileVault, Gatekeeper, System Integrity Protection (SIP), and secure token administration. Proficiency with identity and access management integration for Mac platforms, including Active Directory binding, and Enterprise Connect. Knowledge of package management and software deployment using tools like AutoPkg, Munki, or custom PKG creation and distribution workflows. Ability to guide and coach teams on approach to achieve goals aligned against set strategic initiatives for Mac platform modernization. Experience hiring, developing, and recognizing talent with specialized Apple ecosystem expertise. Preferred qualifications, capabilities, and skills Experience with Apple Silicon (M-series) architecture and managing the transition from Intel-based Macs to ARM-based. Familiarity with CI/CD pipelines for Mac-based development teams, including Xcode Cloud, Jenkins, GitLab CI, or GitHub Actions. Experience with zero-trust security models and endpoint detection and response (EDR) solutions for Mac platforms. Understanding of Apple enterprise APIs and integration with ServiceNow, ITSM platforms, or custom enterprise applications. Knowledge of Mac hardware lifecycle management, including procurement strategies, warranty management, and sustainable disposal practices Experience with cross-platform integration connecting Mac infrastructure with Windows, Linux, and cloud-based enterprise systems. Certifications such as Jamf Certified Tech/Admin/Expert, Apple Certified Support Professional (ACSP), or relevant infrastructure certifications.

JobID: 210648819 JobSchedule: Full time JobShift: Day : Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Consumer & Community Bank - Infrastructure & Production Management team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities * Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration * Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks * Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes * Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency * Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies * Continuously transform processes and evolve tools * Analyze the scope of the BOW and create dashboards to measure progress and success Required qualifications, capabilities, and skills * 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations * Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions * Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives * Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments * Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives * Strategic Thinking and Process Improvement * Employee focused approach to problem solving Preferred qualifications, capabilities, and skills * Experience transforming process and organizations * Consulting Experience

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Global Supplier Services, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Consumer & Community Bank Technology team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks Partner with Finance & Business Management on key business management functions including project/resource management, budget/forecasting, vendor management, and financial analysis Set the agenda, coordinate logistics, and create materials for meetings including offsites, town halls, and monthly/quarterly business review Required qualifications, capabilities, and skills 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Preferred qualifications, capabilities, and skills 10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Solid experience in managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders

Our Infrastructure Platforms group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive. As a member of Foundational Services, you'll draw on your strengths managing people and processes to lead technology workstreams that typically span multiple lines of business and have firm-wide implications. You'll guide these workstreams from initiation through implementation, including: establishing requirements, priorities and deadlines, and ensuring that relevant risk and architecture requirements are in place. In addition to collaborating with your teammates, you'll communicate with stakeholders across the firm to work toward the best possible outcomes. While this role is rooted in project and program management, it's a terrific opportunity to develop your leadership skills and make lasting connections throughout JPMorgan Chase & Co. This role is aligned to the Global Technology Utilization & Optimization team. As a Technical Program Manager within this space, you will partner with stakeholders across the firm to increase infrastructure utilization, control the allocation of capacity, improve automation, create advanced telemetry and reduce operating costs. Job Responsibilities: Partner with Technology Product teams, Lines of Business infrastructure specialists and Finance professionals to improve asset utilization and reduce cost. Identify and execute initiatives across Private Cloud and Public Cloud estates. Develop new visualizations and reporting to highlight savings opportunities and progress against financial targets. Train application owners and other technologists on FinOps principles. Required qualifications, capabilities, and skills: BS/BA degree or equivalent experience Expert knowledge in project and program management standards and methods Understanding of firmwide and lines of business and business processes Strong background in technology infrastructure Experience working with high-performing teams in complex program execution A strong understanding of Waterfall and Agile methods; stakeholder management; budget management, risk management and operations Ability to create and maintain relationships with a wide range of stakeholders throughout the firm Preferred qualifications, capabilities, and skills FinOps and Public Cloud certifications a plus

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Consumer & Community Bank - Infrastructure & Production Management team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. **Job responsibilities** + Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration + Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks + Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes + Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency + Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies + Continuously transform processes and evolve tools + Analyze the scope of the BOW and create dashboards to measure progress and success **Required qualifications, capabilities, and skills** + 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations + Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions + Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives + Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments + Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives + Strategic Thinking and Process Improvement + Employee focused approach to problem solving **Preferred qualifications, capabilities, and skills** + Experience transforming process and organizations + Consulting Experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. They provide business analysis and project/product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities. Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables. Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team. Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap. Work with QAS to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree (preferred) OR equivalent experience (required) Work Experience Minimum of 3 years of relevant experience (required) Skills Extensive experience with evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. Extensive experience with major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Extensive experience with inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Extensive experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Extensive experience with the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive experience with techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Working knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Extensive experience with tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Extensive experience with activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement. Working knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. Extensive experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. Working knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications. Preferred Qualifications: 5 or more years of experience in a Business Analyst or related role preferred Demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations) Experience with both waterfall and agile project methodologies Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Infrastructure Project Manager is responsible for overseeing large, high-priority projects that typically impact multiple Lines of Business (LOB) and/or functional areas, requiring significant coordination and integration of resources. This role manages projects from initial concept through final implementation, adhering to the established Standard Project Lifecycle. The Infrastructure Project Manager collaborates with all stakeholders, including end users, distributors, and vendors, to ensure comprehensive project engagement and success. Key responsibilities include enforcing adherence to quality standards, conducting thorough reviews of project deliverables, and providing expert guidance and support to less experienced project managers. The position requires proficiency in risk management and organizational change management methodologies and techniques, as well as the ability to identify and recommend alternative solutions when necessary. The Infrastructure Project Manager establishes and maintains trusted advisor relationships with stakeholders, delivers effective presentations to all levels of management. Essential Functions The Infrastructure Project Manager is responsible for overseeing one or more high-impact projects within a fast-paced, dynamic environment. This role may require the direction of third-party resources and virtual teams, ensuring alignment with organizational objectives across multiple Lines of Business and functional areas. Projects led by the Infrastructure Project Manager are often complex, may involve executive sponsorship, steering or advisory committees, and can extend over multiple years. Key responsibilities include development of business cases, facilitating project registration, consolidation, and prioritization, and creating comprehensive funding plans. The Infrastructure Project Manager administers pipeline checkpoints to drive project delivery and proactively mitigates or resolves bottlenecks to ensure smooth progression. This position is accountable for defining and managing project scope and objectives, handling scope changes, establishing requirements, and ensuring deliverables align with the value proposition and business goals of diverse stakeholder groups. The Infrastructure Project Manager develops integrated project plans, identifies and manages dependencies and critical paths, and tracks/report milestones and overall project status. A critical component of the role is ensuring that any potential impacts on external client experience are proactively addressed in project solutions and plans. The Infrastructure Project Manager estimates and tracks resource needs, determines requirements for additional staffing and vendor support, manages onboarding and offboarding, and monitors vendor performance for labor resources. Financial management duties include drafting and submitting project budget proposals, recommending budget adjustments as needed, conducting cost forecasting, tracking actual expenditures, and reporting variances. The Infrastructure Project Manager is also responsible for identifying, tracking, escalating, and resolving issues and conflicts, performing impact analyses, prioritizing tasks, managing dependencies, and escalating risks with appropriate corrective or mitigating actions. The Infrastructure Project Manager tailors project management methods and metrics to fit project needs, administers configuration management and version control, adheres to organizational project policies and standards, performs project assessments, coaches and mentors project teams, and manages deliverable reviews and sign-offs. Effective communication is essential; the Infrastructure Project Manager leads communication planning, execution, and reporting with project teams and liaises with key stakeholders. The role supports the development and implementation of change management strategies, including communication and training initiatives, and manages project documentation and knowledge transfer to operational teams. Additionally, the Infrastructure Project Manager conducts lessons-learned reviews to inform future project success and oversees the execution of vendor contracts, ensuring strict adherence to contractual provisions. Education/Certifications: Bachelor's Degree or equivalent work experience required. Project Management Professional (PMP) Certification or equivalent preferred. Experience: 5+ years of project management experience required. Competencies and Skills: Operates independently and demonstrates key leadership competencies, including the ability to organize tasks, motivate teams, and guide others toward achieving shared project objectives and successful execution. Exhibits advanced critical thinking and problem-solving abilities to analyze and address complex project challenges; proactively initiates planning and execution of assigned responsibilities, consistently meeting established targets for project budget, schedule, scope, and risk management. Possesses a strong understanding of the organization's business model and effectively evaluates the impact of projects on overall business strategy. Displays exceptional written, verbal, and presentation skills, enabling clear and effective communication with stakeholders at all levels. Communicates the project's future state vision and articulates its strategic business impact to both internal and external partners. Assesses the strengths and developmental needs of team members; actively seeks and incorporates feedback from management and peers to foster continuous personal and professional growth. Identifies and evaluates project risks and issues, performs impact analysis and prioritization, and manages resolution processes; provides timely and accurate reporting on risk and issue status and their potential impact. Experience in coordinating complex ServiceNow workstreams across enterprise programs, including managing risks, dependencies, and inter-team interdependencies a plus. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Partners with Executive Management to identify, prioritize, track, and execute strategic initiatives. This includes clarifying business objectives, building program structure, establishing program /project direction, providing counsel to senior management, directing cross-functional teams, building and maintaining high performing teams, influencing change as well as developing future leaders. In addition, this role is required to direct and oversee the end-to-end program definition and governance, as well as the technology implementation, where applicable. This role will oversee the successful execution of one or many simultaneous strategic initiatives. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead implementation of strategic initiatives to achieve corporate vision. Provide coaching and support to senior executives and sponsors regarding their role in ensuring project success. Creates common expectations about the role of the PMO. Work with executive sponsor and key stakeholders to define projects, including scope, goals and objectives, teams, deliverables, milestones and activities, resource plan, budget, timing and risks. Ensure projects deliver business outcomes within budget and time parameters. Manage and drive overall program level reporting, communication, issue management, and cross-work stream risk identification and resolution. Anticipate and execute plans to address implementation obstacles and potential areas of risk. Provide meaningful guidance and views on solutions and possible alternatives as needed. Provide direction, guidance, and leadership to the PMO staff. Provide coaching, education and career development of staff. Foster collaboration and effective integration within and outside of the PMO. Ensure projects follow prescribed development life cycle, EPMO methodologies, tools, and processes. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in related field required. 10 years of project management/project coordination experience. PMP certification or equivalent experience preferred. 10 years of related business experience. 5 years of management experience. Demonstrated experience in initiating, managing and implementing complex business transformation projects / programs. Experience in constructing actionable strategies and managing the implementation. Able to lead and motivate others and thrive in an extremely fast-paced environment. Excellent written and verbal communication skills. Comfortable with presenting to and facilitating discussion with senior business leaders. Strategic, operational, risk, and change management skills and experience. Strong business acumen and the ability to build consensus with all business partners. Strong facilitation, conflict resolution, negotiation and influencing skills. Strategic, operational, risk, and change management skills and experience. Strong leadership skills and able to work within a matrixed organization. Able to manage multiple projects and adapt to rapidly changing priorities in the work environment. Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, etc. Senior Enterprise Program Manager At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.