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Workers' compensation claims adjuster vs general adjuster

The differences between workerss' compensation claims adjuster and general adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a workers' compensation claims adjuster and a general adjuster. Additionally, a general adjuster has an average salary of $62,495, which is higher than the $57,583 average annual salary of a workers' compensation claims adjuster.

The top three skills for a workers' compensation claims adjuster include customer service, claim process and compensation benefits. The most important skills for a general adjuster are customer service, xactimate, and claims handling.

Workers' compensation claims adjuster vs general adjuster overview

Workers' Compensation Claims AdjusterGeneral Adjuster
Yearly salary$57,583$62,495
Hourly rate$27.68$30.05
Growth rate-6%-6%
Number of jobs16,50647,263
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 76%
Average age4444
Years of experience44

What does a workers' compensation claims adjuster do?

A worker's compensation claims adjuster is responsible for analyzing and validating compensation claims, ensuring eligibility and accuracy to authorize payments. Their responsibilities also include coordinating with different departments to gather data, liaising with internal and external parties, determining the amount of compensation, and negotiating claims. Furthermore, a worker's compensation claims adjuster may also perform administrative support tasks such as preparing progress reports and other documentation, answering calls and inquiries, maintaining records of all transactions, and training new members of the workforce.

What does a general adjuster do?

In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.

Workers' compensation claims adjuster vs general adjuster salary

Workerss' compensation claims adjuster and general adjusters have different pay scales, as shown below.

Workers' Compensation Claims AdjusterGeneral Adjuster
Average salary$57,583$62,495
Salary rangeBetween $40,000 And $82,000Between $41,000 And $94,000
Highest paying CitySacramento, CA-
Highest paying stateRhode Island-
Best paying companyThe Travelers Companies-
Best paying industryFinance-

Differences between workers' compensation claims adjuster and general adjuster education

There are a few differences between a workers' compensation claims adjuster and a general adjuster in terms of educational background:

Workers' Compensation Claims AdjusterGeneral Adjuster
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 76%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Workers' compensation claims adjuster vs general adjuster demographics

Here are the differences between workerss' compensation claims adjuster' and general adjusters' demographics:

Workers' Compensation Claims AdjusterGeneral Adjuster
Average age4444
Gender ratioMale, 27.4% Female, 72.6%Male, 73.0% Female, 27.0%
Race ratioBlack or African American, 11.0% Unknown, 4.4% Hispanic or Latino, 16.4% Asian, 5.1% White, 62.6% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between workers' compensation claims adjuster and general adjuster duties and responsibilities

Workers' compensation claims adjuster example responsibilities.

  • Manage OSHA logs and insure ongoing awareness for warehouse safety and risk management guidelines
  • Manage litigation, pay timely compensation, file necessary state forms timely, negotiate appropriate settlements within company assign authority.
  • Adjust complex workers' compensation claims, which include litigation management, vocational rehabilitation, medical management, and reserving practices.
  • Coordinate all medical and vocational rehabilitation services.
  • Coordinate all provide medical and vocational rehabilitation services to the catastrophically injure worker.
  • Prepare claims for hearing process order DWC.
  • Show more

General adjuster example responsibilities.

  • Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
  • Investigate and evaluate bodily injury and property damage automobile and homeowner claims.
  • Respond to arbitration responses when need.
  • Investigate, inspect, scoped and estimate in Xactimate every loss assign.
  • Evaluate and estimate homeowner property damage.
  • Evaluate cost benefits so early settlement versus further litigation and negotiate settlement.
  • Show more

Workers' compensation claims adjuster vs general adjuster skills

Common workers' compensation claims adjuster skills
  • Customer Service, 28%
  • Claim Process, 16%
  • Compensation Benefits, 12%
  • Settlement Authority, 9%
  • Data Entry, 4%
  • Litigation, 4%
Common general adjuster skills
  • Customer Service, 19%
  • Xactimate, 17%
  • Claims Handling, 11%
  • Litigation, 10%
  • Commercial Property, 9%
  • Insurance Coverage, 7%

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