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Workers' compensation claims adjuster vs insurance investigator

The differences between workerss' compensation claims adjuster and insurance investigators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a workers' compensation claims adjuster and an insurance investigator. Additionally, a workers' compensation claims adjuster has an average salary of $57,583, which is higher than the $40,373 average annual salary of an insurance investigator.

The top three skills for a workers' compensation claims adjuster include customer service, claim process and compensation benefits. The most important skills for an insurance investigator are insurance claims, insurance benefits, and general liability.

Workers' compensation claims adjuster vs insurance investigator overview

Workers' Compensation Claims AdjusterInsurance Investigator
Yearly salary$57,583$40,373
Hourly rate$27.68$19.41
Growth rate-6%-6%
Number of jobs16,50638,201
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 62%
Average age4444
Years of experience44

What does a workers' compensation claims adjuster do?

A worker's compensation claims adjuster is responsible for analyzing and validating compensation claims, ensuring eligibility and accuracy to authorize payments. Their responsibilities also include coordinating with different departments to gather data, liaising with internal and external parties, determining the amount of compensation, and negotiating claims. Furthermore, a worker's compensation claims adjuster may also perform administrative support tasks such as preparing progress reports and other documentation, answering calls and inquiries, maintaining records of all transactions, and training new members of the workforce.

What does an insurance investigator do?

A claims investigator is responsible for examining and investigating in a particular insurance claim is valid. They ensure that the insurance company will settle claims as soon as possible. They resolve issues to prevent fraudulent allegations. This career also requires effective communication. Claims investigators must often conduct interviews.

Workers' compensation claims adjuster vs insurance investigator salary

Workerss' compensation claims adjuster and insurance investigators have different pay scales, as shown below.

Workers' Compensation Claims AdjusterInsurance Investigator
Average salary$57,583$40,373
Salary rangeBetween $40,000 And $82,000Between $26,000 And $61,000
Highest paying CitySacramento, CA-
Highest paying stateRhode Island-
Best paying companyThe Travelers Companies-
Best paying industryFinance-

Differences between workers' compensation claims adjuster and insurance investigator education

There are a few differences between a workers' compensation claims adjuster and an insurance investigator in terms of educational background:

Workers' Compensation Claims AdjusterInsurance Investigator
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 62%
Most common majorBusinessCriminal Justice
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Workers' compensation claims adjuster vs insurance investigator demographics

Here are the differences between workerss' compensation claims adjuster' and insurance investigators' demographics:

Workers' Compensation Claims AdjusterInsurance Investigator
Average age4444
Gender ratioMale, 27.4% Female, 72.6%Male, 58.0% Female, 42.0%
Race ratioBlack or African American, 11.0% Unknown, 4.4% Hispanic or Latino, 16.4% Asian, 5.1% White, 62.6% American Indian and Alaska Native, 0.5%Black or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 16.7% Asian, 5.5% White, 61.4% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between workers' compensation claims adjuster and insurance investigator duties and responsibilities

Workers' compensation claims adjuster example responsibilities.

  • Manage OSHA logs and insure ongoing awareness for warehouse safety and risk management guidelines
  • Manage litigation, pay timely compensation, file necessary state forms timely, negotiate appropriate settlements within company assign authority.
  • Adjust complex workers' compensation claims, which include litigation management, vocational rehabilitation, medical management, and reserving practices.
  • Coordinate all medical and vocational rehabilitation services.
  • Coordinate all provide medical and vocational rehabilitation services to the catastrophically injure worker.
  • Prepare claims for hearing process order DWC.
  • Show more

Insurance investigator example responsibilities.

  • Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
  • Research commercial coverage plans and government plans such as Medicare and Medicaid.
  • Follow all HIPPA guidelines and procedures to protect patients and company interest.
  • Analyze high risk transaction activity and provide final approval of investigative case analyses utilize for SAR preparation and filing.
  • Prepare facility specific HIPAA authorizations for release of records.

Workers' compensation claims adjuster vs insurance investigator skills

Common workers' compensation claims adjuster skills
  • Customer Service, 28%
  • Claim Process, 16%
  • Compensation Benefits, 12%
  • Settlement Authority, 9%
  • Data Entry, 4%
  • Litigation, 4%
Common insurance investigator skills
  • Insurance Claims, 14%
  • Insurance Benefits, 12%
  • General Liability, 9%
  • Scene Investigations, 7%
  • Insurance Laws, 6%
  • Consumer Complaints, 6%

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