Client Account Manager jobs at Xerox - 5965 jobs

A leading cybersecurity firm in San Francisco is looking for a Senior Customer Success Manager to guide customers in realizing the value of their purchases. This role involves direct interaction with customers and requires strong communication skills and a technical understanding of cybersecurity. Ideal candidates will have a background in customer-facing roles and a hands-on approach to improving customer satisfaction. This position offers a competitive salary and a flexible work environment. #J-18808-Ljbffr

A leading software firm is seeking a Client Director for the FS Banking sector. This role requires a strong sales leadership background and the ability to manage strategic accounts effectively. Ideal candidates will possess over 8 years of sales experience and a proven track record in closing complex deals. The Client Director will spearhead account planning, nurture relationships with key stakeholders, and ensure customer satisfaction. This position enables remote work flexibility, along with competitive compensation and benefits. #J-18808-Ljbffr

Aristotle is seeking a Senior Director of Consulting and Client Relations to join our Professional Services Division. This role leads strategic campaign initiatives, manages high-profile clients, and drives division-wide growth. Responsibilities include overseeing multiple projects, ensuring operational excellence, and shaping long-term strategy in collaboration with senior leadership. Candidates should bring extensive experience in corporate or trade association settings, with a focus on Political Action Committees (PACs), advocacy programs, or related fields. Strong leadership, collaborative skills, and a proven record of advancing client success are essential. Responsibilities Oversee portfolio of client accounts alongside senior staff ensuring delivery of high-quality consulting services. Collaborate with the political consulting division, including working with team account managers on day-to-day deliverables for client portfolio. Develop and implement campaign strategies, ensuring projects are executed on time, within budget, and to the highest standard. Build and maintain strong relationships with clients, serving as a primary point of contact for political consulting engagements. Collaborate with senior leadership to identify new business opportunities and develop client proposals. Analyze political, electoral, and fundraising data to provide actionable insights to clients and internal teams. Monitor and analyze key performance metrics to track campaign progress against goals and identify areas for improvement. Stay current on political trends, election laws, and best practices in political consulting, and share knowledge and insights with the team. Salary Range: $100k-$175k/year Qualifications Bachelor's degree in political science, public administration, or a related field; advanced degree preferred. 7-9 years of experience in political consulting or a related field political consulting, PAC management, advocacy, or a related field, with demonstrated success managing campaigns and client relationships. Proven ability to manage multiple client engagements while effectively collaborating across the organization to align resources and drive results. Exceptional communication, presentation, and interpersonal abilities; able to build rapport with clients and internal stakeholders alike. Strategic thinker with a results-oriented mindset and the ability to make data-driven decisions. Strong project management skills, with the ability to manage multiple campaigns simultaneously and deliver results on time and within budget. High proficiency with Microsoft O365 (PowerPoint, Word, Excel, Power BI, OneNote), design software, and similar technology tools a plus. Familiarity with Aristotle 360 beneficial but not required All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at Aristotle.com. #J-18808-Ljbffr

A consulting firm in Washington, D.C. seeks a Senior Director of Consulting and Client Relations to lead strategic initiatives and manage high-profile clients. The ideal candidate will have 7-9 years of experience in political consulting or PAC management, excel in communication and project management, and drive success in client relationships. This full-time position offers competitive pay and benefits in a casual work environment. #J-18808-Ljbffr

Job Title: Director - Client Success Travel: 25-30% based on client needs About SkillNet Solutions SkillNet Solutions, Inc. is a leader in modern commerce, delivering consulting, AI solutions, and technology services to enterprises undergoing digital transformation. By implementing cloud and SaaS applications, SkillNet helps clients adapt to evolving consumer behaviors and build seamless client journeys across B2B, B2C, and B2B2C models. Since 1996, SkillNet has partnered with industry leaders such as Oracle, Salesforce, AWS, and others to accelerate agility, modernize operations, and elevate digital and in-store experiences. With solutions delivered across 63 countries for global brands including Disney, lululemon athletica, and PayPal, SkillNet continues to redefine what's possible in retail transformation. Position Summary We are seeking a strategic, relationship-driven Director of Client Success to lead enterprise retail accounts and ensure clients realize maximum value from SkillNet's solutions. This role focuses on expanding existing accounts (“farming”), driving measurable business outcomes, and steering multi-phase transformation initiatives across digital, in-store, and omnichannel operations. The ideal candidate brings deep retail expertise, strong commercial acumen, and the ability to build long-term executive relationships while orchestrating high-impact programs. Key Responsibilities Client Success & Strategic Advisory Serve as the trusted advisor to enterprise retail clients, ensuring alignment between their business objectives and SkillNet's digital transformation solutions. Lead business transformation initiatives that improve operational efficiency, client engagement, and profitability. Develop and execute strategic account plans centered on client value, retention, and revenue expansion. Account Growth & KPI Ownership Own account-level KPIs including: Upsell and cross-sell targets On-time delivery for non-SDLC project engagements Account health and client satisfaction metrics Identify, qualify, and drive expansion opportunities across client experience, cloud modernization, eCommerce, POS, OMS, ERP, CRM, payments, inventory, and other retail domains. Partner closely with Solutioning/Pre-Sales teams to develop compelling pitches, proposals, and value narratives that support account growth. Program & Delivery Leadership Oversee end-to-end delivery for multi-phase enterprise programs, ensuring timelines, budgets, and KPIs are met. Use data-driven insights to monitor performance, forecast opportunities, and guide strategic decision-making. Coordinate cross-functional teams across product, engineering, delivery, and operations to ensure seamless execution. Executive Relationship Management Build and strengthen relationships across C-suite, business, and IT leadership levels. Provide strategic guidance on cloud adoption, hybrid architectures, global expansion, and retail modernization roadmaps. Represent SkillNet in executive steering committees and business review sessions. Operational & Financial Oversight Lead financial planning and forecasting across all assigned accounts. Ensure optimal resource allocation and utilization across engagements. Promote collaboration, transparency, and continuous improvement across internal teams. Experience & Qualifications 10+ years in Client Success, Strategic Account Management, or Business Transformation-preferably in retail or consumer goods. Proven track record of growing enterprise accounts (upsell/cross-sell) through consultative engagement. Strong understanding of retail technologies: eCommerce, POS, OMS, ERP, CRM, payments, inventory, and unified commerce systems. Demonstrated success leading large-scale transformation programs and IT strategy initiatives. Expertise in financial management including budgeting, forecasting, and P&L impact. Experience with cloud and hybrid-cloud environments. Bachelor's degree in Business, Technology, or related field (MBA preferred). Core Competencies Client Success & Strategic Account Management Business Transformation Leadership Retail Technology & Unified Commerce Expertise Account Growth & Upsell Strategy Product Road-Mapping & IT Strategy Program & Project Delivery Cloud / Hybrid Cloud Adoption Data-Driven Decision Making Stakeholder & Executive Management Solutioning & Pitch Development Communication & Creative Problem Solving #J-18808-Ljbffr

Client Director - FS Banking Job Category: Sales Meet Our Team: Join our disruptive evolution of the software industry as a Strategic Client Director. Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer-centric. Responsibilities Proactively lead a joint company-strategic account planning process to develop mutual performance objectives, financial targets, and critical milestones for a one year, eighteen month and three-year period. Manage hire, train, and mentor new and existing Sales Executives (Account Executives and Client Success Managers). Represent the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. Establish productive, professional relationships with key executives in assigned customer accounts. Coordinate the involvement of all cross-functional resources, including support, service, and multi-level management resources, in order to meet account performance objectives and customers' expectations. Who You Are You have a successful track record of selling software and have progressed into sales leadership. You have a good foundation in pipeline development, strategic planning, account management, forecasting and consistent achievement of defined sales quota within the MEDDPICC selling approach. You are able to command the attention and influence your customer's thinking to quickly gain credibility and build strong multi-level relationships based upon adding value as opposed to appeasing immediate tension with a short-term solution. You create constructive disruption, helping customers to understand the urgency and impact of a new behaviour, and then proactively guide them through the change. You guide transformation in the account through innovative thinking and introducing initiatives, which satisfy customer needs and company goals, ensuring their relevance and competitiveness in the digital market. What You've Accomplished BA/BS degree or equivalent work experience. 8-12+ years of FS sales experience. Complex deal navigation accustomed at closing international business. In-depth knowledge of and proficiency in relationship selling of complex software solutions. Leadership both directly and virtually. Accomplished in selling software solutions within a specific vertical market. Ability to actively listen, hear and understand what is said and not said, and comprehend the meaning and intent. Ability to negotiate and explore alternatives and positions to reach outcomes that gain support and acceptance by all parties. Ability to persuade and influence, using appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services and products. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Base salary range for this role is 169,500 - 263,200 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage. Job ID: 23121 It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law. *************************************************************** #J-18808-Ljbffr

eGain is the leader in AI knowledge management platforms for enterprises, powering generative AI transformation at some of the world's most complex organizations-from JPMorgan Chase and the Internal Revenue Service to Veterans Affairs, Liberty Mutual, and Florida Blue. We provide the trusted, governed knowledge infrastructure that enables our customers to deliver AI ROI at scale, centered on customer operations and customer engagement. When enterprises need their AI investments to drive real business outcomes in how they serve and engage customers, they turn to eGain. The Opportunity We're at an inflection point. Our platform is proven, our customers see tremendous value in their customer operations, and we're sitting on 2/3 of our business and our highest growth potential right here in North America. But we have a strategic challenge to solve: while we're deeply successful within our operational sandboxes, we're not yet driving the broader AI transformation conversation at the C-suite level. We need a Head of Customer Success for North America who can change that trajectory-someone who can elevate our relationships from successful implementations to strategic partnerships that shape our customers' entire AI agenda, particularly around customer engagement and operations where AI ROI is most tangible and measurable. The Role As Head of Customer Success for North America, you will own the strategic expansion and deepening of our most important customer relationships. This isn't traditional customer success focused on adoption metrics and renewals. This is about becoming a trusted advisor to CXOs, connecting our knowledge infrastructure capabilities to their customer engagement transformation imperatives, and positioning eGain as essential to how they think about scaling AI to deliver measurable ROI across their customer operations. You'll work with customers operating in highly regulated, high-complexity environments where getting AI right in customer-facing scenarios isn't optional-it's existential. Your ability to speak their language, understand their constraints around customer data and compliance, and articulate how trusted, governed knowledge infrastructure enables (rather than constrains) their ability to deliver AI ROI at scale will be critical. What You'll DoStrategic Relationship Building Systematically elevate our customer relationships from operational sponsors to C-suite stakeholders (Chief Customer Officer, Chief Experience Officer, CIO, CDO, CTO, Chief AI Officer) Create and execute account expansion strategies that position eGain at the center of customers' customer engagement and AI transformation roadmaps Build executive alignment around the criticality of trusted knowledge infrastructure for delivering AI ROI at scale in customer operations Customer Success Leadership Own North American customer outcomes, expansion, and retention across our enterprise portfolio Build and scale a customer success organization capable of supporting complex, regulated enterprises Define success metrics that balance operational excellence with strategic relationship depth and demonstrated AI ROI AI ROI and Customer Engagement Advisory Engage CXOs in substantive conversations about how to achieve measurable AI ROI in customer operations and engagement Translate technical concepts around knowledge infrastructure, governance, and compliance into business outcomes: reduced handle time, improved CSAT, increased automation rates, and customer lifetime value Serve as a thought partner on how to operationalize AI at scale in customer-facing functions where trust, accuracy, and consistency directly impact customer experience and business results Cross-Functional Collaboration Partner closely with Sales to identify expansion opportunities and support enterprise deals Work with Product to ensure customer insights shape our roadmap for customer engagement use cases Collaborate with Marketing on customer advocacy, case studies, and thought leadership around AI ROI in customer operations Develop deep expertise in how our target customers are approaching customer engagement transformation and measuring AI ROI Understand the regulatory, compliance, and operational dynamics in customer operations across industries like financial services, government, healthcare, and insurance Position eGain ahead of market shifts in customer engagement technology and AI deployment Who You AreAI-Native Thinker with Customer Operations Expertise You naturally think in terms of AI transformation in customer engagement and operations, not just software implementation You understand why trusted knowledge infrastructure is the foundation for delivering AI ROI at scale in customer-facing scenarios-and can articulate this to any audience You're curious about where generative AI is heading in customer engagement and how governance, compliance, and trust will shape enterprise adoption in customer operations Executive Presence You can walk into a room with a Chief Customer Officer, Chief Experience Officer, or Chief AI Officer and immediately add value to the conversation about customer engagement strategy You have the gravitas and communication skills to be taken seriously by senior leaders at Fortune 500 companies You're comfortable translating between technical depth, customer operations metrics, and business impact Strategic Yet Tactical You see the big picture-where a customer relationship should be in 18 months and what AI ROI looks like at scale-but you're also willing to roll up your sleeves today You can build an account strategy tied to customer engagement outcomes and then execute the details to make it happen You balance long-term relationship building with near-term business outcomes and demonstrable ROI Intellectually Curious and Hungry You're energized by complex problems and sophisticated customers You read, learn, and seek to understand how AI is reshaping customer engagement and operations You're not satisfied with the status quo-you want to build something significant Requirements 10+ years of experience in customer success, account management, or consulting roles serving enterprise customers, ideally with focus on customer operations, contact centers, or customer experience Proven track record of building and managing C-suite relationships at large, complex organizations Deep understanding of AI/ML, customer engagement technology, and the unique challenges of deploying AI in customer-facing operations within regulated industries Experience in at least one of our core verticals: financial services, government, healthcare, or insurance Demonstrated ability to think strategically about AI ROI while executing tactically Exceptional communication and presentation skills with ability to discuss both technology and business outcomes Must be located in or willing to relocate to the San Francisco Bay Area This role is based in our Sunnyvale, CA headquarters and requires five days per week in-office presence Position requires approximately 50% travel to customer sites across North America Why This Role Matters The future of customer engagement depends on AI that actually delivers ROI. Our customers are dealing with millions of customer interactions, regulatory requirements around customer data, and business-critical moments where poor AI performance directly impacts revenue and brand reputation. The companies that figure out how to scale AI responsibly and effectively in customer operations will win their markets. The ones that don't will fall behind. You'll be at the center of that transformation, helping some of the world's most important organizations achieve measurable AI ROI in how they serve and engage their customers. If you're intellectually curious, strategically minded, and excited about shaping how enterprises think about AI infrastructure for customer operations, this is your opportunity. Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) To Apply Email your resumé to **************** with the position title “Head of Customer Success, NA” in the email subject and a brief note explaining why you're the right person to help eGain break through to the C-suite at our most important customers and drive the conversation around AI ROI at scale in customer engagement. Compensation Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add‑on transactions. This is a post‑sales, customer‑centric role in a fast‑paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. Your day-to-day Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us. Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure approval from your customers' decision makers on the CSP's content and timeline. Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own. Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful. Consistently gather feedback to identify trends and act as the voice of the customer, providing that structured feedback to product management. Identify at‑risk customers that are not achieving their desired outcome and, as needed, lead cross‑functional efforts to get those customers back on track. Engage appropriate team members from cross‑functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction. Learn and document your customers' environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets. What you bring to the team 4‑year college degree in a business area, technical area or equivalent. 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer‑facing role with exposure to multiple technology areas. Demonstrate a thorough knowledge of customer success principles and the rationale for the related behavior. Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice. Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced. Demonstrate a high level of engagement with customers and colleagues, managing interactions in a professional manner with a focus on achieving mutual positive results. Proven ability to influence colleagues and customers to act in high‑impact situations. Extensive knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security. Current knowledge of cybersecurity solutions and productivity suites. Proven ability to effectively lead in a team environment as well as independently pioneer new processes for your team. Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate. Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership. Evidence of pristine documentation, executive communications, white papers, etc. Strong project and/or program management skills and high attention to detail, with a solid understanding of project management methodologies. Ability to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to successful projects and demonstrating scale of new initiatives. Ability to work independently, adapt quickly, and maintain a positive attitude. Travel: Moderate travel (25%+). Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. Our BRAVE Values At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever‑evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human‑centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. #J-18808-Ljbffr

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers. And while we've already done a lot of work we're proud of, we're just getting started! We're a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you've ordered in-store or in the drive‑thru at McDonald's somewhere in the world in the last few years, chances are you've interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose - Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we've become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over‑achievers. And together, as a Crew, we are revolutionizing the way the world's leading brands leverage technology to drive the best customer experiences. As a Senior Account Director for our technology company, you will play a pivotal role in driving technology delivery and fostering account growth within our client base. This position combines a deep understanding of our technology solutions with exceptional client relationship management skills to ensure successful project implementation and sustainable business expansion. Accountabilities Client Relationship Management: Cultivate and maintain strong, long‑term relationships with key client stakeholders, understanding their technology needs and aligning our solutions accordingly. Technology Solution Expertise: Develop an in-depth understanding of our technology products and services, staying current with industry trends, and effectively communicate their value to clients. Account Strategy: own account strategy planning, delivery, and completion to drive account growth in alignment with organizational priorities and client insights. Account Growth: Identify opportunities for account growth and collaborate with cross‑functional teams to formulate strategies for upselling and expanding our technology solutions within existing client accounts. Project Oversight: Act as the primary point of contact for client projects, ensuring successful delivery by coordinating with project managers, technical teams, and other stakeholders. Consultative Selling: Employ a consultative approach to understand client pain points, challenges, and objectives, proposing tailored technology solutions to address their unique needs. Revenue Generation: Meet and exceed sales targets, driving revenue growth by effectively selling technology solutions, upselling, and cross‑selling additional services. Market Research: Stay informed about industry trends, competitive offerings, and emerging technologies to identify new business opportunities. Reporting and Forecasting: Maintain accurate records of client interactions, sales activities, and forecasts, providing regular updates to management. Negotiation: Lead negotiations on pricing, contracts, and terms to ensure mutually beneficial agreements with clients. Customer Advocacy: Act as a client advocate within the organization, ensuring client satisfaction and addressing any concerns or issues promptly. Team Leadership: resolution paths, escalation, and team professional development Process Improvement: identify opportunities to improve, iterate, or tighten processes within AM and cross departmentally Capabilities Pipeline Management: Efficiently managing and tracking leads, prospects, and opportunities through the sales cycle using tools like Customer Relationship Management (CRM) systems. Stakeholder Engagement: Engaging and influencing various Coates Group and external stakeholders to drive deals forward. Contract Negotiation: Skilled at drafting, reviewing, and negotiating contracts to ensure they are beneficial and align with both parties' expectations. Market Analysis: Analyzing market trends, competitive landscape, and customer feedback to align sales strategies. Presentation Skills: Creating and delivering compelling presentations tailored to various audiences, technical teams, C‑level executives, or end‑users. Forecasting: Predicting sales outcomes based on data, trends, and industry knowledge. This helps in setting realistic targets and strategies. Cross‑functional Collaboration: Working seamlessly with different departments, such as marketing, product, finance, and customer support, to ensure client satisfaction and deal closure. Conflict Resolution: Addressing and resolving conflicts or issues that arise during the sales process, whether internal or with clients. Financial Acumen: Understanding pricing strategies, discount structures, and financial terms to ensure profitability and value delivery. Account Management: Ensuring existing clients are satisfied, upselling or cross‑selling when appropriate, and addressing concerns. Qualifications Bachelor's degree in business, technology, or a related field (Master's preferred). Proven track record in technology sales and account management, with at least 7 years of experience in a similar role. Deep understanding of technology solutions and their applications. Exceptional communication, negotiation, and presentation skills. Strong analytical and problem‑solving abilities. Ability to work collaboratively with cross‑functional teams. Results‑driven mindset and a commitment to meeting and exceeding sales targets. Proficiency in CRM software and sales tracking tools. $150,000 - $170,000 a year About Coates We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history. We are led by a forward‑thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Together, we are creators, allowing us to make our purpose a reality - to create immersive brand experiences for everyone. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community. Be inspired To Be More We skip the red tape and aim to always stay nimble. We're proud of where we've been and are energized by where we're going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we've accomplished, but know the best is yet to come. Coates Group is an Equal Opportunity Employer Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliationere belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). Fraud Alert: Employment Scam Advisory It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com. We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants. Please be advised of the following: - Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com". - We do not contact employment candidates via email to solicit personal or financial information. - All applications for employment must be submitted through our official website ******************************* or directly through our LinkedIn profile Coates Group. - All emails from us will come from our official domain, which is coatesgroup.com or via our Applicant - Tracking System (ATS) email address, which is no‑*******************. If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance. #J-18808-Ljbffr

A global technology company is seeking a Senior Account Director to drive technology delivery and account growth. The ideal candidate will manage client relationships, demonstrate technology expertise, and strategize for account expansion. With a focus on consultative selling, this role requires a proven track record in technology sales or account management, exceptional communication skills, and a results-driven mindset. This position offers a competitive salary ranging from $150,000 to $170,000 annually. #J-18808-Ljbffr

Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. Our passion is partnering with businesses to operationalize their mobile investments with high-value services that drive competitive differentiation. Position Summary We are seeking a local, office-based Associate Customer Success Manager to join our dynamic team in Norcross, GA. As a key contributor to Stratix's success, you will engage, retain, and empower our enterprise customers, helping them leverage our services to achieve their mobility objectives. The ideal candidate is customer-obsessed, results-driven, and eager to grow within a fast-paced, rapidly expanding company. Key Responsibilities Customer Relationships - build relationships with internal and external customers through planned and unplanned meetings/touchpoints. Our business requires Customer Success to be available when customers need us. Order Management - work with internal teams to ensure orders get booked and go out on time. Inventory Management - manage the customer's inventory/inventory thresholds, including internal transfers, replenishments and ordering of new equipment. This includes customer owned inventory as well as spare pool inventory. Lifecycle Management - work with the internal partners to ensure spare pool is at contractual levels, replacements go out per the contractual agreement with the customer etc. Problem solving - evaluate and prioritize customer issues to drive timely resolution, including ensuring they fully understand the issue, resolution, and prevention strategies. Job Requirements Bachelor's Degree (BA/BS) required. 1+ years of experience in data analysis or a customer facing role. Proficiency in Microsoft Office, with advanced Excel skills (e.g., XLOOKUP, Pivot Tables, charts/graphs). Excellent written and verbal communication skills, with an aptitude for data driven persuasion. High energy, proactive individual with a “hands-on” approach to problem solving. Exceptional time management, multitasking, and prioritization abilities. Adaptability to a fast-paced, dynamic work environment with a commitment to quality and a positive “can do” attitude. Continuous improvement mindset with a focus on customer satisfaction. Ability to work both independently and collaboratively, taking ownership and accountability for outcomes. Experience with Oracle and ServiceNow systems (preferred). Work Environment: This position is based in Norcross, GA, and requires candidates to work onsite 5 days per week. Candidates should be local to the area as this is not a remote position.

Account Manager - Build Relationships. Drive Growth. Make an Impact. Compensation: $65,000.00 to $70,000.00 1st year. (Base plus Commission) Employment Type: Full-Time | Salary + Benefits About the Opportunity We're looking for a driven Account Manager who thrives in a sales environment and loves turning conversations into long-term partnerships. In this role, you'll manage and grow existing accounts while hunting for new opportunities that help fuel our company's continued expansion. If you're the type of person who enjoys connecting with people, uncovering needs, and delivering real solutions that make a difference - this is the place to do it. What You'll Be Doing Own your accounts: Build, maintain, and grow relationships with existing clients to ensure they see lasting value from our services. Drive new business: Conduct outbound outreach, research leads, and connect with decision-makers to generate qualified appointments for our outside sales team. Stay organized and proactive: Use Salesforce and other CRM tools to track pipelines, follow up consistently, and move opportunities forward. Collaborate and communicate: Partner with internal teams using Microsoft Teams and Outlook to deliver an exceptional client experience. Expand your reach: Leverage LinkedIn to identify and engage with industry professionals, prospects, and decision-makers. Consistently achieve a goal of 3-5 qualified appointments per week while deepening relationships with current clients. Who You Are You have 3+ years of experience in sales, account management, or business development. You're passionate about growing business - both from new prospects and within existing accounts. You're confident on the phone, comfortable with outreach, and skilled at uncovering client needs. You're motivated by results and enjoy hitting (and exceeding) goals. You're organized, tech-savvy, and fluent with Outlook, Salesforce, Teams, and LinkedIn. You can work on-site at our Westerville office. What's In It for You Base Salary: $40,000-45,000 /year + commission and structured bonuses ($20,000 - $25,000/year). Clear growth path into senior sales and account leadership roles. Comprehensive training and ongoing professional development. Access to a strong in-house lead program (McGraw-Hill). Health and Dental benefits for full-time employees. About Multivista Multivista, part of Hexagon, is the global leader in full-service visual construction documentation - with more than 4 billion square feet captured across $400 billion in construction projects. Our cutting-edge platform links inspection-grade photos and videos directly to architectural plans, giving clients unmatched project visibility and confidence. Join us and be part of a team that's redefining how the construction industry sees progress.

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You'll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You'll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan Lead our prospects' journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: 4+ years selling platform-as-a-service and/or software-as-a-service Designing and executing complex deal strategies Supporting the growth of fast-growing, high-performance companies Working directly with c-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer events (CAB, conferences, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. OpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We are committed to providing reasonable accommodations to applicants with disabilities. Compensation Range: $220K #J-18808-Ljbffr

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Retail, you will own executive-level relationships with leading retail organizations, including global brands, e‑commerce platforms, and consumer goods companies. You'll help these companies safely and effectively deploy OpenAI's technology to transform customer experience, optimize supply chains, enhance merchandising strategies, and personalize consumer engagement. This role blends market literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and retail-focused solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused portfolio of retail accounts, developing and executing on long-term strategic account plans Lead complex, multi‑stakeholder sales cycles spanning merchandising, operations, marketing, and commercial functions Partner with solutions and research engineering to design pilots that demonstrate measurable business and customer impact Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments Own a revenue and consumption target; manage forecasts and pipeline reporting Monitor industry and regulatory trends (e.g., FTC, consumer protection, etc.) to guide customer and product strategy Represent OpenAI at industry conferences and thought‑leadership events (e.g., NRF, Shoptalk) Partner cross‑functionally with marketing, partnerships, and communications to build the Retail go‑to‑market motion We're seeking someone with experience including: 14+ years selling complex enterprise software or platform‑as‑a‑service solutions 4+ years selling to retail or consumer goods customers Experience managing C‑suite relationships across merchandising, IT, marketing, and commercial teams Strong understanding of retail and consumer goods workflows (e.g., inventory management, customer analytics, e‑commerce operations, marketing campaigns) Familiarity with data privacy, compliance (PCI DSS, GDPR), and security considerations in retail Demonstrated ability to design and execute complex deal and partnership strategies You might thrive in this role if you: Are customer‑centric and can translate complex market and business needs into transformative AI solutions Are passionate about advancing consumer experiences through the safe and ethical use of AI Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up Are a strategist who anticipates industry shifts and guides enterprise customers through them Are energized by ambiguity and motivated to create structure and clarity across complex, cross‑functional engagements About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long‑term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value‑driven strategy. You'll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You'll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan Support your customer accounts from initial engagement to successful deployment and through to renewal Partner with solutions and research engineering to build and execute complex customer programs and projects Own a revenue target Manage revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of other teammatesli> Support the development of company culture We're seeking someone with experience including: 9+ years selling and renewing platform‑as‑a‑service and/or software‑as‑a‑service Designing and executing complex deal strategies Supporting the growth of fast‑growing, high‑performance companies Working directly with c‑level executives Communicating technical concepts to customers and internal stakeholders Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence You might thrive in this role if you: Are customer‑centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via a link. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers. You'll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You'll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is a remote role based in Washington, DC. In this role, you'll: Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans. Lead federal customers through their AI adoption journey, from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex government customer programs and projects. Own and manage a federal consumption revenue target. Oversee consumption revenue forecasting and reporting. Analyze key federal account metrics and provide insights to internal and external stakeholders. Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies. Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment and onboarding of federal-focused team members. Foster the development of our company culture within the federal practice. We're seeking someone with experience including: 14+ years selling platform-as-a-service and/or software-as-a-service specifically into federal government accounts. Achieving federal revenue targets of >$2M per year consistently over multiple years. Designing and executing complex federal deal strategies, including familiarity with government contracting and procurement processes. Supporting growth in fast-paced, high-performance federal environments. Working directly with senior government executives and federal agency leaders. Communicating technical and strategic concepts clearly to government customers and internal stakeholders. Leading high-visibility federal customer events, briefings, and industry engagements. Gathering, distilling, and processing detailed federal market intelligence (agency priorities, policy changes, competitor activities, etc.). You might thrive in this role if you: Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Are customer-centric. You are motivated to deeply understand federal customers' priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with government executives and stakeholders across agencies. Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI's technology in a way that benefits federal missions and humanity. You're enthusiastic about educating government customers on AI capabilities and strategic implications. Are a builder. You enjoy impacting how our company grows its federal business. You excel in establishing robust systems and processes tailored to federal requirements, executing them with precision and agility. Are excited by new challenges. You thrive when solving complex federal-specific problems. Bespoke challenges requiring multidimensional federal knowledge excite you, and you're eager to experiment with innovative solutions within government environments. Are a strategist. You deeply understand federal go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external federal stakeholders to achieve long-term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Compensation Range: $315K #J-18808-Ljbffr

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long‑term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value‑driven strategy tailored specifically to federal customers. You'll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You'll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans Lead federal customers through their AI adoption journey, from consideration to successful deployment Partner with solutions and research engineering to build and execute complex government customer programs and projects Own and manage a federal consumption revenue target Oversee consumption revenue forecasting and reporting Analyze key federal account metrics and provide insights to internal and external stakeholders Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies Collaborate cross‑functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of federal‑focused team members Foster the development of our company culture within the federal practice We're seeking someone with experience including: 10+ years selling platform‑as‑a‑service and/or software‑as‑a‑service specifically into federal government accounts Achieving federal revenue targets of >$2M per year consistently over multiple years Designing and executing complex federal deal strategies, including familiarity with government contracting and procurement processes Supporting growth in fast‑paced, high‑performance federal environments Working directly with senior government executives and federal agency leaders Communicating technical and strategic concepts clearly to government customers and internal stakeholders Leading high‑visibility federal customer events, briefings, and industry engagements Gathering, distilling, and processing detailed federal market intelligence (agency priorities, policy changes, competitor activities, etc.) You might thrive in this role if you: Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Are customer‑centric. You are motivated to deeply understand federal customers' priorities and help them achieve their mission‑critical objectives using AI. You build trusted relationships with government executives and stakeholders across agencies. Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI's technology in a way that benefits federal missions and humanity. You're enthusiastic about educating government customers on AI capabilities and strategic implications. Are a builder. You enjoy impacting how our company grows its federal business. You excel in establishing robust systems and processes tailored to federal requirements, executing them with precision and agility. Are excited by new challenges. You thrive when solving complex federal‑specific problems. Bespoke challenges requiring multidimensional federal knowledge excite you, and you're eager to experiment with innovative solutions within government environments. Push the organization. You deeply understand federal go‑to‑market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external federal stakeholders to achieve long‑term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems. We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management. You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites. This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment. What You'll Do Account Leadership & Client Partnership Serve as the primary point of contact for a US-based Corporate Affairs team. Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners. Translate business objectives into actionable digital plans and deliverables. Provide strategic oversight to ensure alignment, transparency, and on-time delivery. Governance and Workflow Oversee governance across a large multi-site corporate web ecosystem. Manage the intake, triage, and prioritization of content and technical requests. Coordinate workflows between creative/content agencies and technical delivery teams. Maintain SLA tracking, dashboards, and ongoing performance reporting. Project Management Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates. Oversee day-to-day collaboration with offshore development and QA teams. Proactively manage risks, dependencies, and timelines to maintain operational stability. Leadership and Collaboration Partner with the wider team to ensure consistency and excellence in delivery. Contribute to refining governance frameworks and improving digital workflows. Represent Pulse in regular steering meetings and strategic planning sessions. Who You Are Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience. Confident in managing multiple stakeholders and workstreams across corporate and product websites. Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment. Skilled communicator with excellent organizational instincts and client-facing presence. Hands-on with digital production and operations - understanding how sites are built, updated, and governed. Qualifications Bachelor's degree or equivalent professional experience. 5-9 years of experience in digital account management or project delivery. Demonstrated experience working in pharma, healthcare or life sciences and corporate communications Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows. Experience managing SLAs, QA, and structured content workflows. Level & Reporting Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based). Why Join Pulse Digital Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement. You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.

**General Information** Press space or enter keys to toggle section visibility Country United States Department IT_SERVICES_(SALES) Date Tuesday, April 1, 2025 Working time Full-time Ref# 20036558 Job Level Individual Contributor Job Type Experienced Job Field IT_SERVICES_(SALES) Seniority Level Mid-Senior Level Currency USD - United States - US Annual Base Salary Minimum 72,480 Annual Base Salary Maximum 99,973 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** . **Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* . Our most successful CE's have consultative selling experience that has transformed the way business operates. In your experience, you've balanced delivering on short-term goals, while creating sustainable value for customers and demand for the future. At the end of the day, our clients need to know that with their significant investment, everything is going to work as promised. We solve technical and business problems to ensure success for both Xerox ITS and our clients. We provide both technical sales consulting and support with one goal: Peace of mind. **Responsibilities** + Responsible for engaging and establishing clients on a daily basis by outbound calls + Create long-term relationships with clients with onsite visits as needed. + Collaborate with the Senior Sales Director to develop a sale strategy and set aggressive goals. + Work with dedicated Sales Support teams to resolve any client service issues, returns, and collections. + Help design and deliver high-end solutions to your clients with our in-house Advanced Solutions Group. + Build upon a general knowledge of IT software, hardware, and managed services that you pass on to potential clients. + Ensure Xerox ITS clients receive a high level of satisfaction. + Branding Xerox ITS as a top provider of IT Solutions. **Requirements** + 5+ years of experience working at VAR/Reseller. + High School Diploma required; college degree preferred. + Ability to multitask in a fast-moving environment. + Diligent work ethic. + Excellent analytical, organizational, and problem-solving skills. + Excellent interpersonal and communication skills. + Strong attention to detail. + Entrepreneurial spirit. + Ability to maintain a good network with Tier 1 Manufacturers. \#LI-DH1 \#LI-REMOTE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.