Animal care supervisor vs customer care supervisor

The differences between animal care supervisors and customer care supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an animal care supervisor and a customer care supervisor. Additionally, an animal care supervisor has an average salary of $43,219, which is higher than the $42,702 average annual salary of a customer care supervisor.

The top three skills for an animal care supervisor include direct supervision, sops and patient care. The most important skills for a customer care supervisor are customer satisfaction, process improvement, and corrective action.

Animal care supervisor vs customer care supervisor overview

	Animal Care Supervisor	Customer Care Supervisor
Yearly salary	$43,219	$42,702
Hourly rate	$20.78	$20.53
Growth rate	6%	-4%
Number of jobs	70,965	227,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does an animal care supervisor do?

An animal care supervisor's responsibilities include supervising the overall animal facility, ensuring that the animals are properly taken care of by the personnel. The animal care supervisors' duties include administering feeding programs to maintain animals' well-being, examining the operation of mechanical equipment and necessary tools, monitoring animals' health conditions, providing medication by veterinarian's advice, and coordinating with animal experts for recommendations. An animal care supervisor must adhere to and enforce the highest safety standards and regulatory procedures within the animal care facility.

What does a customer care supervisor do?

A customer care supervisor is responsible for handling customer representatives in providing the highest customer services for the customers by assisting their inquiries and concerns and resolving complaints. Customer care supervisors strategize efficient techniques to maximize the staff's productivity and performance by coaching the team regularly, identifying each member's strengths and weaknesses, and developing lesson plans to address those difficulties. They also work closely with the senior management to identify business opportunities and services that would generate more revenue resources for the business and increase profits.

Animal care supervisor vs customer care supervisor salary

Animal care supervisors and customer care supervisors have different pay scales, as shown below.

	Animal Care Supervisor	Customer Care Supervisor
Average salary	$43,219	$42,702
Salary range	Between $28,000 And $64,000	Between $30,000 And $59,000
Highest paying City	Hillsborough, NJ	-
Highest paying state	Delaware	-
Best paying company	Northwell Health	-
Best paying industry	Health Care	-

Differences between animal care supervisor and customer care supervisor education

There are a few differences between an animal care supervisor and a customer care supervisor in terms of educational background:

	Animal Care Supervisor	Customer Care Supervisor
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 55%
Most common major	Nursing	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Animal care supervisor vs customer care supervisor demographics

Here are the differences between animal care supervisors' and customer care supervisors' demographics:

	Animal Care Supervisor	Customer Care Supervisor
Average age	47	47
Gender ratio	Male, 34.4% Female, 65.6%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 3.3% Unknown, 3.9% Hispanic or Latino, 31.7% Asian, 1.1% White, 58.7% American Indian and Alaska Native, 1.4%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	3%	8%

Differences between animal care supervisor and customer care supervisor duties and responsibilities

Animal care supervisor example responsibilities.

Manage and implement merchandising strategy for POS marketing and display inventory.
Demonstrate ability to troubleshoot creatively, solve problems effectively, and make inform decisions while successfully guiding others through constant change.
Supervise and monitor associate activity for adherence to guidelines insuring maximum engagement, AHT efficiency, and sales productivity.

Customer care supervisor example responsibilities.

Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Conduct team member annual evaluations, disciplinary actions and reconcile weekly payroll.
Monitor and conduct activities in accordance to HIPPA standards.
Train on HIPPA to protect members privacy at all times.
Ensure member privacy and confidentiality in accordance with HIPAA regulations/ laws.
Supervise assigned agents' payroll and correct incorrect entries to assure payroll accuracy.

Animal care supervisor vs customer care supervisor skills

Common animal care supervisor skills

Direct Supervision, 11%
Sops, 10%
Patient Care, 10%
Animal Handling, 7%
Animal Facility, 7%
USDA, 6%

Common customer care supervisor skills

Customer Satisfaction, 6%
Process Improvement, 6%
Corrective Action, 6%
Customer Complaints, 5%
Quality Standards, 5%
Work Ethic, 5%

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Animal Care Supervisor vs Customer Care Supervisor

Updated January 8, 2025

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