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How long does HR take to investigate a complaint?
An HR department typically takes three days to a week to investigate a complaint.
The time frame can depend upon your specific company and its HR department, what the complaint pertains to, and how many witnesses or relevant employees need to be interviewed to complete the investigation. If a complaint is easily investigated, some HR departments may only need one day.
When you make a complaint or report a fellow employee to HR, the exact practices will vary from company to company, but you can be certain that HR will investigate the complaint, question witnesses or employees involved, examine the evidence, and take any additional necessary steps.
Once the issue has been thoroughly investigated, HR will likely come up with solutions on how to best resolve the conflict or complaint. This may involve gathering all employees that have relevance to the issue at hand for a meeting.
It may also result in disciplinary action being taken against a specific employee or several employees. Keep in mind, however, that some HR departments will be better at attending to the needs, complaints, and issues of their employees than others.
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