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This question is about community health worker salaries.
Is being a community health worker stressful?
Yes, being a community health worker is stressful. In particular, community health workers (CHWs) are at risk of burnout from frequently working closely with patients with complex physical and social needs whose cases require an intentional focus on relationship building.
Stress can come from difficult working conditions, including heavy workloads, unpredictable schedules, engagement in emotionally charged situations, the risk for hazardous personal exposures and harm, and other challenges at work. Therefore, It's not surprising to learn that the rates of burnout and turnover among community health workers can be as high as 50%.
Burnout is defined as the emotional exhaustion that results in depersonalization and decreased personal accomplishment at work. CHWs, in particular, are at risk of burnout as they frequently work closely with patients with complex physical and social needs, whose cases require an intentional focus on relationship building.
Burnout can also come from being exposed to secondary trauma and can lead to a phenomenon known as compassion fatigue.
Compassion fatigue is a form of burnout associated with feelings of hopelessness and difficulties dealing with work or effectively performing duties. High staff turnover rates, in turn, negatively impact primary care and lead to higher costs for the practice.
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