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This question is about what a hospitality aide does.
A hospitality aide is an employee who is responsible for providing the highest customer service in various operations of an establishment. Hospitality aides often in hospitals, clinics, retirement communities, and often in home health environments. They work directly with clients to ensure that they are meeting any problems that may arise.
A hospitality aid is also known as a nursing assistant. They take care of their patients by providing help in many different ways such as providing grooming and hygiene assistance to patients in long-term care facilities.

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