What is a KPI dashboard?

• Key performance indicators. The metrics and performance indicators that are most important to the organization or department. These include financial metrics, customer satisfaction scores, employee engagement metrics, and other relevant data points.

• Visualizations. The dashboard includes visual representations of the data, such as charts, graphs, and tables, to help make the data more understandable and actionable.

• Targets and benchmarks. The dashboard includes targets and benchmarks for each KPI, allowing users to quickly see whether performance is meeting or exceeding expectations.

• Filters and drill-downs. The dashboard includes filters and drill-down options that allow users to explore the data in more detail and investigate specific trends or issues.

• Real-time updates. The dashboard is updated in real-time or near-real-time, allowing users to quickly see the latest performance data.

KPI dashboards can be customized to meet the specific needs of an organization or department and can be used to monitor and track performance at various levels, from individual departments to the entire organization.

By providing a quick and easy way to monitor performance, KPI dashboards can help organizations identify improvement areas, make data-driven decisions, and achieve their goals more effectively.