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What is an SOP in business?

By Zippia Team - Sep. 7, 2022

An SOP in business is Standard Operating Procedure. Standard operating procedures are the policies, standards, and processes required for the success of a specific company or organization.

The term SOP can also be used in a more specific sense, as the step-by-step guides to processes needed to complete specific, and often repetitive, work-related tasks.

Standard operating procedures help companies and businesses to focus their employees on specific goals. Dealing with the when and how to do something, and also the why. These are employed for the purpose of increasing profits and business growth.

Some examples of when SOPs are utilized in business include:

  • The standards and practices of HR recruiting new team members

  • How Customer Service needs to onboard and offboard clients

  • The correct way for a Sales Department to put together a proposal or bid

  • How an Accounting Department invoices properly

  • The way Operations packages orders

What is an SOP in business?

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