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This question is about the pros and cons of having robots in the workplace.
What is the major difference between B2B and B2C e-commerce?
The major difference between B2B and B2c e-commerce lies in who will be using or consuming the product or service. B2B involves selling goods and services to other businesses, while B2C sells directly to consumers.
A company such as Salesforce is considered a very successful B2b e-commerce company. The company is an integrated customer relationship management platform that includes sales, marketing, and commerce solutions. This B2B company allows other companies to centralize their efforts by providing support for all stages of the sales process.
Companies such as Netflix and Amazon represent successful B2C e-commerce companies. They utilize an electronic platform to make it easy for consumers to purchase their goods and services. Amazon customers are able to access, inquire about, and purchase any available product, tangible or electronic, at any time of the day or night, while Netflix offers similar availability for electronic content.
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