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What is the marketing hierarchy of needs?

By Justin Parker - Feb. 20, 2023

The marketing hierarchy of needs is based on Maslow's hierarchy of needs. This is not a surprise because marketing and psychology are very intertwined. Here is a look at each level of Maslow's hierarchy of needs as it applies to marketing, starting with the bottom of the pyramid and ascending to the top:

  • Psychological needs. This level of needs in the marketing context applies to marketers appealing to a consumer's base needs. It is accomplished by encouraging consumers to fulfill their primal psychological motivation by advertising a product or service that speaks to this need.

    This type of marketing can be used in various industries, such as food and travel.

  • Safety and security needs. These needs come into play when marketers attempt to advertise products or services that increase a person's safety or health. Insurance companies often employ them in the health, automotive, and life fields.

    A customer can technically become safer and health-conscious by purchasing insurance plans.

  • Love and belonging needs. These needs from Maslow's hierarchy of needs currently apply in social media.

    Social media is based on interpersonal communication and a sense of belonging to a specific group or reaching out to other groups for acceptance and belonging. Marketing professionals utilize this in many ways considering how consequential digital ads are today.

  • Esteem. The need for esteem applies to marketing because marketers can appeal to individuals' needs to feel respected and have self-worth.

    This is often accomplished through marketing luxury products, services, and experiences. The idea is that customers who can purchase luxury products feel a high sense of esteem and worth.

  • Self-actualization. This is the top psychological need on Maslow's hierarchy of needs, and it typically is the hardest to accomplish in the marketing context. Self-actualization has to do with an individual's whole identity.

    For a company to accomplish this, it would mean that its company, brand, products, and services must equal that of the consumer's whole identity. However, they can sometimes partially accomplish this.

What is the marketing hierarchy of needs?

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