US-Lead Genius
Apple Inc. job in Richmond, VA
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team. You play a critical role in facilitating meaningful experiences for both customers and team members, and inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members, making sure everyone is equipped with the support, tools, and resources they need to deliver exceptional customer interactions. As a Lead Genius, you help our team deliver exceptional customer experiences by supporting a culture of human connection at the Genius Bar while delivering same-day help and timely repairs for customers. You assist the leadership team with day-to-day responsibilities and you drive operational readiness and sustainability of the Genius Bar and Repair Room. You're a role model for making quality decisions and helping teams achieve store goals and objectives.
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support an efficient repair process. Support customers having Apple product or software concerns in a timely manner, seeking to understand the issue with empathy, explaining technical issues clearly, setting expectations, and keeping customers updated throughout the interaction. Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Work with Genius Bar team members to identify recurring repair problems and other service concerns, and align with the area manager to make sure that feedback is provided to Apple. Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team. Partner with leadership to develop strategies for the Genius Bar team, improving repair processes and the overall customer experience by: identifying, coordinating, and delivering Genius Bar team training, delivering feedback, and providing mentorship. Energize, inform, and align team members about store performance goals, priorities, and communication. Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to the Store Leadership team as appropriate. Address operational needs of the store, such as opening and closing procedures, cash management, and overrides. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities.
You can: Demonstrate technical expertise in repairing Apple devices. Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition. Resolve conflict and settle differences in productive ways. Work in a fast-paced environment, and make timely decisions using analytics, experience, and judgment. Demonstrate excellent attention to detail and organization skills. Work autonomously and be willing to take initiative without close supervision. Allocate resources and adjust processes to provide an exceptional customer experience. Drive results both individually and through enabling others by leading and collaborating. Communicate effectively and tailor your communication style to different audiences. Frequently handle, lift, and move merchandise safely.
You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Possess the visual inspection and fine motor skills to safely perform hardware repairs. Have experience troubleshooting hardware and software issues in a customer service environment. Have experience mentoring or leading others personally or professionally.
Commercial Technician
Apple Door Career Page job in Williamsburg, VA
Job DescriptionDescription:
Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for a Commercial Technician at our Williamsburg, VA location.
With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust.
We often wonder what “The Apple Advantage” is, what makes us different than our competitors and what has kept this company in business for 50+ years? The answer is simple - OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being “The Apple Advantage”!
Summary
In the role of Commercial Technician, you will assume a pivotal responsibility in the maintenance and repair of Garage Doors, Dock Equipment, Automatic Pedestrian doors, and related systems.
Duties
Install Garage Door Products per Manufacture Specifications
Basic diagnostic and troubleshooting
Identify and repair mechanical and electrical failures.
Preform preventive maintenance services.
Maintain paperwork and records as necessary.
Maintain Safe, Secure and Healthy Work Environment
Requirements
Must be at least 21 years of age.
Must possess a valid Driver's License
Must have an acceptable MVR to be added to our auto insurance policy.
Must have dependable, reliable transportation to and from your base office location.
Preferred Qualifications
2 years of commercial overhead door experience
Welding, OSHA 10, first aid, and/or CPR certification(s)
Basic Knowledge of Construction and Hand Tools
Mechanical Inclination
Skills
Willingness to Learn
Strong Problem-Solving Skills
Excellent Attention to Detail
Customer Service Orientated Mindset
Adaptability to Changing Work Environment
Excellent analytical and problem-solving skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong communication and interpersonal skills.
Work Conditions
Non-climate-controlled environment - potentially working in all weather conditions.
Frequently sitting, standing, bending, lifting up to 50 lbs.
Benefits
We are proud to offer a robust benefits package to our Team Members including:
Competitive salary
Medical, dental, and vision insurance with multiple plan options
Short- and Long-Term Disability
Employer-paid Life Insurance with buy-up options
Accident Care
Hospital Indemnity
401(k) with Employer Match
Generous Paid Time Off (PTO)
Paid Holidays
Team Member Recognition & Reward Programs
As we strive to be an Employer of Choice, we also provide:
Company Uniform Stipend
Annual PPE Allowance
Opportunities for Advancement
Power Tools / Specialized Equipment Stipends
Core Values At GarageCo. Company we base our actions on the following core values and request the same from all Team Members:
Teamwork - we operate as a team and succeed together.
Grit - we have the courage, strength, and character to persevere.
Sincerity - we are transparent and trustworthy.
Development - we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
Requirements:
Site Logistics Operations Specialist
Sandston, VA job
Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations.
**Required Skills:**
Site Logistics Operations Specialist Responsibilities:
1. Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders)
2. Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed
3. Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed
4. Identify gaps in operations and present solutions to standardize operations across Meta data center sites
5. Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers
6. Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management
7. Help produce monthly audits of compliance to ensure meeting all inventory controls
8. Support month/quarter and year end requirement to ensure appropriate financial reporting
9. Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements
10. Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement
11. Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations
12. Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes
13. Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes
14. Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies
15. Monitor metrics highlighting performance and trends within the data center field and warehouse operations
16. Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements
17. Help define and manage ongoing KPIs to measure process compliance and logistics operations performance
18. Partner in developing shared solutions when inconsistencies are identified
19. 10% travel required
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience
21. 5+ years logistics experience overseeing operations, team performance, and SLA adherence
22. Experience working independently, prioritizing, and managing one's time
23. Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools
24. Communication, problem solving, and interpersonal experience
**Preferred Qualifications:**
Preferred Qualifications:
25. Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
26. Knowledge in Supply Chain process from Procure-to-Pay
27. Experience in business analysis/program management
28. Knowledge with Supply Chain and Inventory management models
29. Experience in a data center environment
30. Experience in cross-functional projects across multiple teams
**Public Compensation:**
$113,000/year to $163,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
AI Specialist, Identity and Access Management (IAM)
Richmond, VA job
Protecting Meta's data and workforce is an explicit top priority for the company. We are part of Security Foundations within the Cross-Meta Security team, dedicated to building and supporting the critical security components of our infrastructure.Our mission is to prevent security incidents for Meta and its users efficiently at scale.Our vision is to provide the best in class internal protection of user data and company resources by focusing on building robust and scalable identity, authentication, and access management infrastructure that addresses top risks.The TeamThe team is responsible for right-sizing access control across the company, and enforcing those access controls across all Meta services.The team is developing systems which can analyze patterns of access to company assets, make recommendations about appropriate access models, and automatically apply changes to access control at scale.The team also owns services and libraries that support authentication and authorization across Meta infrastructure. These services and libraries support roughly ~2.3B authentication events a second, and ~20B authorization checks a second. The services and libraries sit on critical paths for Messaging, GenAI, IG, WhatsApp, and most services running within Meta infrastructure.The RoleAI will change the way that we work, and how Access Management is done within Meta. This role will help bootstrap our overall ML team within the IAM space, and explore ways AI can help us right-size access throughout Meta. Areas of exploration include:* Access Recommendations: Building ML models that can intelligently recommend appropriate access levels based on role, team, project needs, and security requirements.* Access Review Assistance: Developing AI tools to help streamline and enhance the access review process, identifying anomalies and potential security risks.* Access Configuration Assistance: Creating intelligent systems to assist with configuring complex access patterns and permissions across Meta's infrastructure.
**Required Skills:**
AI Specialist, Identity and Access Management (IAM) Responsibilities:
1. Help advance the science and technology of intelligent machines
2. Work on research projects, strategies, and problems of moderate to high complexity and scope. Can identify and define both short and medium term objectives
3. Influence progress of relevant research communities by producing publications
4. Establish connections with cross-functional partners and contribute research with the goal of applying to Meta's product development
5. Lead and collaborate on research projects within a team
6. Design policies, processes, procedures, methods, tests, and/or components, from the ground up for end-to-end systems
7. Apply in-depth knowledge of how the machine learning system interacts with the other systems around it
**Minimum Qualifications:**
Minimum Qualifications:
8. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
9. Experience leading a team in solving modeling problems using AI/ML approaches
10. Experience in applying research to production problems
11. Experience communicating research for public audiences of peers
12. 12+ Years Experience in developing and debugging in Python, C/C++, or C#
13. Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment
**Preferred Qualifications:**
Preferred Qualifications:
14. 4+ years of experience as technical lead for a project of 4 or more individuals
15. Experience with interdisciplinary and/or cross-functional collaboration
16. Experience bringing machine learning-based products from research to production
17. Highly experience in analytical and problem-solving skills, including a basic understanding of data analysis techniques
18. Good grasp of SOX, SOC2, NIST, PCI, ISO, and other security regulations
19. Experience in the IAM (Identity and Access Management) domain in a cloud based infrastructure environment
20. Program and project management skills
**Public Compensation:**
$213,000/year to $293,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Environmental Compliance Program Manager
Richmond, VA job
Meta designs, builds, leases, and operates the most innovative and efficient data centers in the world. Developing, operating, and managing the data center infrastructure and facilities the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility, and capital and operational cost efficiency in a safe working environment. Meta evaluates sites around the world for data center development, and is seeking a team member to lead and manage environmental compliance for North America site development efforts.This position will report directly to the Environmental Compliance Program Team Manager within the overall Site Development team. Environmental technical expertise and proven communication, organizational, and program management skills are required for this position. Travel may be needed approximately 20% of the time to visit sites, as well as attend internal, agency, and stakeholder meetings.
**Required Skills:**
Environmental Compliance Program Manager Responsibilities:
1. Lead environmental compliance program efforts, across North America data centers from construction through operations. Program efforts may include, but are not limited to: air permitting and notifications, biological surveys, stormwater management, fuel management, emergency planning and community right-to-know (EPCRA), and spill prevention control and countermeasures (SPCC)
2. Interpret and communicate technical environmental requirements, identify compliance issues, act as a subject matter expert, and coordinate key initiatives with external partners (general contractors), consultants, and internal partners (environmental health and safety (EHS), facility personnel, legal, and other stakeholders)
3. Assess compliance findings and risk, and provide direction on investigation, corrective action(s), and compliance requirements to applicable stakeholders. Coordinate environmental incident investigation(s) as applicable
4. Prepare, submit, and/or complete technical reviews of reports and notifications to federal, state, and local government agencies
5. Develop and implement training and educational tools to support construction and operations teams in meeting regulatory obligations and permit requirements
6. Conduct compliance assessments/site visits, and communicate findings and solutions
7. Meet Key Performance Indicators (KPIs) for environmental compliance
8. Travel domestically and internationally, as needed
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in environmental science, engineering, planning, or other related field
10. 7+ years of experience in environmental compliance
11. Experience effectively managing multiple projects and coordinating with internal staff (including cross functional teams), external consultants, vendors, construction contractors, regulators, and other stakeholders
12. Experience working effectively in teams, to establish and maintain cross-functional and impactful working relationships
13. Experience effectively communicating technical information including complex regulatory requirements
14. Experience working with highly confidential information
15. Experience with data management (e.g., Microsoft Excel, Google Sheets) and environmental management information systems
16. Experience working in pivoting organizations, including application of best practices in unusual and test/pilot settings
17. Experience managing time-sensitive projects through to completion while balancing evolving priorities and a broad range of stakeholders
18. Experience identifying and mitigating environmental compliance risk, escalating to appropriate stakeholders
**Preferred Qualifications:**
Preferred Qualifications:
19. Advanced degree in environmental science, engineering, planning or related field
20. Experience in construction environmental compliance and/or an in-house compliance role
21. Experience reviewing site plans/drawings and contract specifications
22. Experience implementing environmental compliance programs across multiple sites
23. Experience with brownfield sites
24. Experience in a global organization
**Public Compensation:**
$126,000/year to $179,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Energy Manager (Onsite Generation Solutions)
Richmond, VA job
The Energy Manager (Onsite Generation Solutions) will support the continued development and execution of Meta's onsite generation strategy centered on a supply portfolio of cost competitive energy sources consistent with the company's overall strategic objectives. The ideal candidate will have a proven track record of commercial success in utility negotiations, onsite generation project arrangements, and/or utility-scale generation project development, as well as knowledge of a broader spectrum of energy supply issues including commercial, regulatory, market, technical and financial expertise.
**Required Skills:**
Energy Manager (Onsite Generation Solutions) Responsibilities:
1. Develop and grow relationships with key utility partners, Independent Power Producers ("IPPs"), generation manufacturers, market participants, regulators, policy makers and other stakeholders
2. Partner with the Legal team to develop commercial arrangements for behind-the-meter power supplies with IPPs while managing the structures required to serve our facilities with reliable and cost-effective energy
3. Partner with the Site Selection Team to help identify new locations in the United States that would be best positioned for use of onsite generation for new data centers
4. Interface with internal organizations including engineering, data center on-site staff, site development, sustainability, policy, communications, design, construction, legal and finance
5. Develop and implement plans to secure access to generation equipment for potential deployment at data center sites
6. Support continued development and execution of Meta's energy supply strategy for data centers
7. Stay informed of the technical, market, and regulatory developments in the generation manufacturing industry and communicate key trends, risks and potential impacts to management
8. Lead and support various energy projects as needed
9. 25% Travel (Domestically)
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree in a business, engineering, environmental, or energy related discipline
11. 10+ years of experience navigating commercial energy issues associated with customer loads and generation supply
12. Experience representing business interests to the leadership teams of potential suppliers, utilities, governments, regulatory agencies, and other stakeholders
13. Experience managing or negotiating onsite generation projects
14. Working knowledge of transmission, distribution, and utility interconnection processes
15. Experience managing multiple projects and collaborating with internal staff, utility providers, consultants, and external stakeholders
16. Experience communicating commercial, regulatory, market, and contractual details to all organizational levels
17. Proficiency in standard document and analytics platforms (Excel, Powerpoint, Google Docs, etc.)
**Public Compensation:**
$188,000/year to $221,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Research Scientist - CTRL Labs
Richmond, VA job
Reality Labs at Meta is seeking Research Scientists with experience in product-focused machine learning and signal processing research to advance our pioneering work in neuromotor interfaces, which has grown out of the acquisition of CTRL-labs. We're building a practical interface drawing on the rich neuromotor signals that can be measured non-invasively via surface electromyography (EMG) with single motor neuron resolution. This technology could become one of the main pillars for interaction with virtual and augmented worlds.We are a multi-disciplinary team of researchers investigating the nature of human neuromotor signals, developing novel signal processing and machine learning methods to infer a user's intent, and creating novel interaction techniques and user experiences. Help us unleash human potential by removing the bottlenecks between user intent and action.
**Required Skills:**
Research Scientist - CTRL Labs Responsibilities:
1. Research and develop Deep Learning or other computational models
2. Design methods, tools and infrastructure to analyze and leverage rich multimodal data sets
3. Set technical direction for a project of 2-3 researchers and engineers
4. Help transition and deliver our work from research into product
5. Adapt standard machine learning methods to best leverage modern parallel environments (e.g. distributed clusters, multicore SMP, and GPU)
**Minimum Qualifications:**
Minimum Qualifications:
6. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
7. Ph.D. degree in Computer Science and Engineering, Electrical Engineering, Statistics/Mathematics
8. Experience with developing machine learning models at scale from inception to business impact
9. Programming experience in Python and hands-on experience with frameworks such as PyTorch
10. Exposure to architectural patterns of large scale software applications
11. Must obtain work authorization in the country of employment at the time of hire, and maintain ongoing work authorization during employment
**Preferred Qualifications:**
Preferred Qualifications:
12. Proven track record of achieving significant results as demonstrated by grants, fellowships, patents, as well as first-authored publications at peer-reviewed AI conferences (e.g. NeurIPS, CVPR, ICML, ICLR, ICCV, ACL, and ICASSP)
13. Demonstrated software engineer experience via an internship, work experience, coding competitions, or widely used contributions in open source repositories (e.g. GitHub)
14. Experience bringing machine learning-based products from research to production
**Public Compensation:**
$177,000/year to $251,000/year + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Product Designer, Reality Labs
Richmond, VA job
At Meta, we're shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies - Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more - to serve billions of people around the globe.As a product designer at Meta, you'll have the opportunity to play a central role in the way we build technologies - ensuring they are valuable, easy to use and of the highest level of craft and execution. You'll be involved in every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. We'll expect you to utilize your full range of product design, interaction design and visual design skills, while contributing to high-level strategic decisions with product and executive partners.Join a broad group of thinkers and do some of the most meaningful work of your career.This posting represents different full-time roles across the Meta company.
**Required Skills:**
Product Designer, Reality Labs Responsibilities:
1. Take broad, conceptual ideas and turn them into something useful and valuable for our 2 billion plus users
2. Design flows and experiences that simplify and distill down complex actions into usable interfaces
3. Design new experiences or layouts that evolve and define visual systems
4. Contribute to strategic decisions around the future direction of Facebook products
5. Give and solicit feedback from designers and a broader product team in order to continually improve for quality
6. Drive a partnership with product managers, engineers, researchers and content strategists in order to oversee the user experience of a product from conception until launch
7. Willingness to represent work to a broader product team and other leaders, clearly and succinctly communicating the goals and concepts
**Minimum Qualifications:**
Minimum Qualifications:
8. Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
9. 4+ years designing complex software products with a focus on user experience, interaction, and visual design that meet business objectives
10. Experience conducting advanced usability testing and gathers feedback from varied stakeholders to inform product strategy
11. Experience developing and implementing design strategies, leads design efforts, and presents to executive-level stakeholders
12. Proficiency in prototyping tools and building high-fidelity prototypes that effectively communicate design concepts
**Preferred Qualifications:**
Preferred Qualifications:
13. A breadth of experience designing products for virtual, augmented, mixed reality and/or other emerging technologies
14. Proven experience working with cross-functional stakeholders such as User Research, Engineering, and Product Management
15. Proficiency in prototyping 3D interactions or interfaces using Unity
16. Experience with novel user inputs such as hand or eye tracking
17. Experience designing products for developers and/or creators
**Public Compensation:**
$135,000/year to $194,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Data Center Site Selection Manager
Richmond, VA job
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Data Scientist
Richmond, VA job
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Data Scientist Responsibilities:
1. Apply expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how Meta users interact with our consumer and business products.
2. Mine massive amounts of data and perform large-scale data analysis to extract useful business insights.
3. Develop data pipelines with automated, machine-learning systems that convert noisy core datasets into powerful signals of user behavior.
4. Build models of user behaviors for analysis or to power production systems.
5. Partner with Product and Engineering teams to solve problems and identify trends and opportunities.
6. Design and implement dashboards and reports that track key business metrics and provide actionable insights.
7. Inform, influence, support, and execute our product decisions and product launches by effectively communicating results to cross functional groups.
8. Work across areas of product operations, exploratory analysis, product leadership, and data infrastructure to help shape the future of what we build at Meta.
9. Telecommuting from anywhere in the U.S. allowed.
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree (or foreign equivalent) in Information Technology, Computer Science or related field.Requires completion of a university-level course, research project or internship involving the following
11. Relational database (SQL)
12. Developing in scripting language (Python, R)
13. Large scale data processing infrastructures using distributed systems (Hadoop, Hive)
14. Data Visualization (Tableau)
**Public Compensation:**
$165,787/year to $196,900/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Controls Subject Matter Expert
Richmond, VA job
Meta is seeking a data center Controls Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Controls SME will be a part of the facility operations team and will be responsible for reliability and quality of the Building Management System (BMS). The Controls Subject Matter Expert will need to have a broad understanding of controls system and equipment function and will be responsible for procedure-based controls equipment maintenance, troubleshooting, repair, training, and project oversight. The candidate will support data center daily operations and global quality/standardization initiatives and will have a working knowledge of electrical and mechanical systems.
Minimum Qualifications
* 7+ years of controls experience in programming development, start up, and commissioning of complex systems - central plants, air handling units, and evaporative cooling/humidification systems
* Bachelor's degree or trade certification in related field plus 3+ years relevant controls industry experience will be considered in lieu of 7+ years controls industry experience
* Experience in critical environments
* Working knowledge of critical facility operations with experience or understanding of procedure-based work
* Theoretical & practical understanding of control equipment & systems, with expertise in control equipment design, maintenance, troubleshooting, testing, and/or construction
* Working knowledge of mechanical, electrical and life safety systems associated with critical environments
* Experience interpreting blueprints/CAD drawings and controls diagrams
* Experience working in a highly collaborative, cross-functional environment
Preferred Qualifications
* Experience in a data center industry
* Programmable Logic Controller (PLC) experience
* Experience with software programming languages to include Python, PHP, SQL
* IT/Networking certification
* Equipment field service engineering or representative experience
Responsibilities
* Accountable for all Building Management System (BMS) changes and enhancements at the data center as part of a global fleet
* Diagnose and repair complex control system malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and experience with testing and creating modifications in multiple languages of systems software
* Troubleshoot and repair controls hardware including controllers, relays, measurement devices, actuators, and associated equipment with mechanical and electrical device systems
* Review operating equipment data for efficiency improvements, monitor all building systems for abnormal operating trends, and make optimization adjustments accordingly
* Collaborate with other disciplines to make modifications to BMS settings to manage the building space
* Ensure appropriate cross-functional collaboration between local controls team and applicable local and global teams
* Manage controls vendors while supporting site operations including direct oversight to all system configuration and component upgrades
* Provide QA/QC oversight of controls scope, review proposals and review programming through commissioning process for new construction and retrofits
* Oversee all control system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems comply with best practices, including change control processes
* Provide technical controls training and support to all Facility Operations staff
* Collaborate with the global controls team to provide feedback on global controls strategies and implement global initiatives at the data center
* Communicate all issues and upcoming controls work with site management
* Travel expectations can be significant during the first 6 months for initial training and onboarding. After initial onboarding, there would be occasional travel for factory witness tests, collaboration, training, etc
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Critical Facility Engineer
Richmond, VA job
Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Facility Engineer will be a part of the Facility Operations team responsible for operating and maintaining critical systems in our data centers.
Minimum Qualifications
* 6+ years of experience in electrical, HVAC, mechanical, controls, or other technical maintenance field
* Associate's degree in engineering plus 4+ years experience or Bachelor's degree in related field plus 2+ years experience in electrical, HVAC, mechanical, or controls will be considered in lieu of 6+ years experience
* Use hands and fingers
* Reach/push/pull with arms/hands/shoulders
* Stoop, kneel, crouch and crawl
* Lift and/or otherwise move 45 pounds or more
* Able to sit or stand at a workstation for extended periods of time
Preferred Qualifications
* Knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments
* Knowledge of EAM/CMMS systems
* Experience interpreting blueprints/CAD drawings
* Trade Certification or state licensure in Electrical or Mechanical (HVAC)
* 8+ years experience in a data center or other Critical Environment (pharma, clean room, medical, power production, etc.)
* Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)
* Knowledge of critical facilities operations
Responsibilities
* Perform hands-on operations and maintenance which includes all physical and administrative operations tasks, service, and maintenance in accordance with site processes and procedures to ensure the highest levels of uptime, efficiency, and safety without disruption to the business
* Complete work order requests accurately and on time in an enterprise asset management (EAM) system (Hexagon)
* Achieve and maintain a high-level of technical knowledge regarding data center infrastructure and operations. Successfully complete personnel qualification standards (PQS) training
* Provides technical expertise and assistance as required
* Respond quickly, using Meta procedures or emergency operating procedures to data center facility emergencies
* Regularly inspect equipment, buildings, safety routes and grounds to check or identify any abnormal or unsafe conditions or faults
* Troubleshoot, evaluate and recommend system upgrades
* Order parts and supplies for maintenance and repairs
* Work with vendors and contractors to ensure work is in accordance with the agreed Meta processes, procedures, and standards
* Escalate issues to facility management appropriately and timely
* Assist in scheduling and supervising vendors/subcontractors during equipment/systems maintenance and service
* Provide recommendation of improvements to the operations and maintenance program on an on-going basis
* Required to work on a shift schedule, which may include nights and holidays
* Utilize computerized tooling, in a control room environment, to operate remote equipment, monitor system alerts, centralize communications, diagnose faults, and prioritize dispatching of resources
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Content Designer
Richmond, VA job
Content designers at Meta craft simple, straightforward and human experiences. Approaching design through the lens of language, we leverage our expertise in user experience design, design thinking and product strategy. Come join our team to create and shape great, intuitive products and services used by billions of people around the world every day.You'll be expected to design and deliver product flows, new features, in-product language, content frameworks, navigation, product naming and more, for platforms including mobile, desktop, AR/VR, hardware and voice. The Meta Content Design team is one of the largest and most established in the world, and includes people at various stages in their careers and from a range of backgrounds.
**Required Skills:**
Content Designer Responsibilities:
1. Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across Meta products and experiences
2. Apply systems thinking to the product, whether it's defining extensible design patterns or conducting audits of existing experiences
3. Give and solicit feedback from your UX design peers in service of building the best products
4. Contribute to projects in ways that enhance the clarity and usability of product experiences, and guide teams towards solving the most important problems
5. Identify problems you can help solve and deliver on them
6. Edit and contribute to designs and content using Figma
7. Collaborate daily with peers across disciplines, including engineering, design, research, marketing and data science
8. Partner with our internationalization team to ensure product experiences are of the highest quality in every language
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Communications, English, Design or a related field
10. 3+ years' experience in UX writing
11. Experience to create wireframes and co-author design mocks using design tools
12. Experience to simplify and communicate complex ideas to broad audiences
13. Skill with technical systems, like creating logic to personalize product copy, or using tools for managing content at scale
14. Experience with design systems and systems thinking
**Public Compensation:**
$90,000/year to $138,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Software Engineer (Leadership) - Infrastructure
Richmond, VA job
Meta is seeking talented principal engineers to join our teams in building cutting-edge products that connect billions of people around the world. As a member of our team, you will oversee complex technical problems, build new features, and improve existing products across various platforms, including mobile devices and web applications. Our teams are constantly pushing the boundaries of user experience, and we're looking for passionate individuals who can help us advance the way people connect globally. If you're interested in leading a world-class team of engineers and researchers to work on exciting projects that have significant impact, we encourage you to apply.
**Required Skills:**
Software Engineer (Leadership) - Infrastructure Responsibilities:
1. Drive the team's goals and technical direction to pursue opportunities that make your larger organization more efficient
2. Effectively communicate complex features and systems in detail
3. Understand industry & company-wide trends to help assess & develop new technologies
4. Partner & collaborate with organization leaders to help improve the level of performance of the team & organization
5. Identify new opportunities for the larger organization & influence the appropriate people for staffing/prioritizing these new ideas
6. Lead long term technical vision and roadmap for large cross-company efforts
7. Suggest, collect and synthesize requirements and create an effective feature roadmap
8. Identify and resolve performance and scalability issues, and drive large efforts to reduce technical debt
**Minimum Qualifications:**
Minimum Qualifications:
9. Proven track record of planning multi-year roadmap in which short-term projects ladder to the long-term mission
10. Experience driving large cross-functional/industry-wide engineering efforts
11. Experience utilizing data and analysis to explain technical problems and provide detailed feedback and solutions
12. Experience communicating and working across functions to drive solutions
13. Experience mentoring/influencing executive stakeholders across organizations
**Preferred Qualifications:**
Preferred Qualifications:
14. Experience in programming languages such as C, C++, or Java, and scripting languages such as Python, Javascript, or Hack
15. Experience improving quality through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes
16. 8+ years relevant experience building large-scale infrastructure applications or similar experience
**Public Compensation:**
$213,000/year to $293,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Business Integrity Associate
Richmond, VA job
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Business Integrity Associate Responsibilities:
1. Develop compelling analyses to execute data-informed initiatives that help improve our support channels, improve the quality of our ad products and drive great service.
2. Apply expertise in quantitative analysis, data mining, and data visualization to see beyond the numbers and pull insights to help identify trends and opportunities to drive growth of our product and business.
3. Be a thought leader for data-informed initiatives and guide the team's direction overall.
4. Conduct in-depth investigations leveraging large and complex data sets.
5. Partner with Data Science, Product and Engineering teams to solve problems at scale.
6. Inform, influence, and execute new strategies and tactics using analysis and impact metrics to support your positions.
7. Telecommuting is permitted from anywhere in the U.S.
**Minimum Qualifications:**
Minimum Qualifications:
8. Bachelor's degree (or foreign degree equivalent) in Business Administration, Analytics, Operations Research, Statistics or a related field and 1 year of work experience in the job offered or related occupation
9. Experience must include 1 year in the following:
10. 1. Product, program and project management in the Trust & Safety space of tech product/service
11. 2. Agile methodologies, technical understanding (system architecture) and experience developing relationships with product, software engineering, operations, analysts, legal and business product marketing teams
12. 3. Meta advertising policy and human review protocol development focusing on actor-level contents and behaviors with deep knowledge in assets interaction models, operational maturity, limitations, efficiencies and tradeoffs
13. 4. Operational process development with end-to-end enforcement- appeals infrastructure process, policy/process development, escalations and investigations of advertising assets to determine if they're policy violating, or if enforcement actions were taken accurately, and
14. 5. Gathering and analyzing data/information to address complex problems using pivot tables, macros and SQL
**Public Compensation:**
$164,640/year to $194,480/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Global Infrastructure Engineer
Richmond, VA job
The Site Operations team is responsible for the delivery of data center compute and storage at Meta, enabling our family of apps and services to support a growing global community. We are seeking a forward-thinking individual skilled across multiple disciplines to lead global initiatives on this team. The mission of this role is to identify and tackle the biggest technical and operational challenges and opportunities before SiteOps. The Infrastructure Engineer is expected to personally advance our highest impact initiatives, and to work with others to closure through the right working groups and delegates. The scope of the role is Infra-wide; the DC Infra Engineer is expected to work with the data center teams, Core Systems, CEA, PE, and hardware engineering to architect and implement adaptable solutions that transform our infrastructure in dimensions including performance, efficiency, quality, and resiliency. Areas of emphasis include next gen platforms, tools, and technologies; the interplay between our platforms and data centers; and the underlying architecture of our infrastructure including physical vs logical layer trade-offs.
Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* Knowledge of the full stack of infrastructure, with experience building or operating logical infrastructure on top of a complex, distributed physical infrastructure
* Proven communication skills and experience working in a highly distributed environment, across teams/department boundaries
* 10+ years of technical experience, in a large-scale data center or IT Infrastructure environment, or equivalent experience building platforms and systems for large scale compute
* Experience building globally scalable solutions and translating global strategic initiatives into local executable projects
* Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network, server and storage systems
* Experience building, operating, and scaling with Linux or Unix Operating systems
* Experience communicating the results of analysis and insights to cross functional teams and influencing the strategy of these teams
* Experience with Data Center Design and Expansion
Preferred Qualifications
* Extensive knowledge of storage and AI/ML related services and the hardware that supports them
* Coding or scripting experience such as Bash, PHP, Python, SQL, or Perl
* Experience in providing technical guidance to external vendors and partners. Knowledge and experience with virtualization, containerization, distributed systems, fault tolerance, and incident management
* Experience with high level data center design, operations, basic electrical/mechanical infrastructure, and scaling physical infrastructure
Responsibilities
* Represent Site Operations in leading work to define and architect new solutions on global initiatives, working with stakeholders across Infra Data Centers & Infrastructure teams
* Assemble and lead teams to address complex engineering challenges, requiring technical expertise as well as a broad understanding of Meta's overall infrastructure
* Address issues that can be ambiguous and global in nature, requiring leadership and collaboration across time zones, teams, and technical domains
* Act as key SME and mentor in the design, operation, and troubleshooting of tools, technologies, and processes utilized within Site Operations
* Understand and assess risks and challenges associated with emerging new hardware, data center and software technologies, and define & implement effective mitigations for these
* Employ a holistic understanding of the full infrastructure stack to lead solutions that appropriately balance physical and logical layer
* Act as a global communication and advisory point of contact for the design, implementation and delivery of projects that affect our global data center and server fleet and facilitate resolution of issues drawing on local expertise and global support partners
* Leverage data-driven methodologies to understand a problem at the onset, define a plan, and measure progress throughout a project
* Provide data supplied narratives and ensure a focus on continuous improvement
* Build and support, trusted, cross-functional connections with teams across the globe and serve as an advocate for the Site Operations Team with key stakeholders, influencing policies and procedures to improve global data center operations
* Approximately 20% - 30% travel
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Network Engineer, Operations and Support
Richmond, VA job
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Research Scientist
Richmond, VA job
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Research Scientist Responsibilities:
1. Perform research and develop solutions to computer software and computer hardware problems.
2. Research, design, and develop new optimization algorithms and techniques to improve the efficiency and performance of Meta's platforms.
3. Design and implement large-scale distributed software systems to serve large numbers of complex requests simultaneously and without failure.
4. Utilize technical research background, train new ranking models, and run experiments.
5. Create tools for migrating large bodies of user data across systems for new products, scalability efforts, and development of new core infrastructure.
6. Use machine learning, statistics, or other data techniques to build algorithms.
7. Suggest, collect, and synthesize system requirements from stakeholders and create effective feature roadmaps.
8. Analyze and resolve computer challenges from a system engineering standpoint.
9. Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
10. Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
11. Telecommute from anywhere in the US permitted.
**Minimum Qualifications:**
Minimum Qualifications:
12. Requires a PhD degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Mechanical Engineering, Analytics, Statistics, Mathematics, Physics, Applied Sciences, or a related field, OR completion of all coursework towards a PhD degree in Computer Science, Engineering, Information Systems, Mechanical Engineering, Analytics, Statistics, Mathematics, Physics, Applied Sciences, or a related field
13. Requires completion of a university-level course, research project, internship, or thesis in the following:
14. 1. Algorithms, data structures, or systems software
15. 2. Gathering, manipulating, or analyzing complex, high-volume, high-dimensionality data from varying sources
16. 3. Research in topics closely related to machine learning, NLP, recommendation systems, pattern recognition, signal processing, data mining, artificial intelligence, information retrieval, or computer vision
17. 4. Performing research that enables learning the semantics of data (images, video, text, audio, or other modalities) and advances the technology of intelligent machines
18. 5. Adapting standard machine learning methods to best enterprise modern parallel environments: distributed clusters, multicore SMP, or GPU and
19. 6. Java, C++, Perl, PHP, or Python
**Public Compensation:**
$225,569/year to $240,240/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Lead Building Engineer
Richmond, VA job
Meta is seeking a data center Lead Building Engineer to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Lead Building Engineer will be a part of the Facility Operations team responsible for operating and maintaining critical systems in our data centers. They will be an individual contributor who provides day to day coordination and oversight of work in one ~30MW building. The Lead Building Engineer will report to a Critical Operations Manager and will be expected to maintain a comprehensive understanding of the state of the data center. The candidate will need to be experienced in diverse industries such as electrical generation, electrical distribution, cooling technologies, building control and fire protection systems.
Minimum Qualifications
* 7+ years experience in electrical, HVAC, mechanical, controls, or other technical maintenance field
* Associate's Degree in engineering plus 5+ years experience or Bachelor's degree in related field plus 3+ years experience in electrical, HVAC, mechanical, or controls will be considered in lieu of 7+ years experience
* Proficient with maintenance management program
* Proficient with computer systems including documents, spreadsheets, and email
* Regularly walk job site areas of flat and uneven terrain
* Work at varying heights and from ladders
* Use hands and fingers
* Reach/push/pull with hands/arms/shoulders
* Stoop, kneel, crouch and crawl
* Lift and/or otherwise move 45 pounds or more
* Sit or stand at a workstation for extended periods of time
Preferred Qualifications
* Experience in leading a team of maintenance Engineers/Technicians
* Experience interpreting blueprints/CAD drawings
* Experience in planning large scale maintenance programs
* Knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments
* Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)
* 5+ years experience in a data center or other Critical Environment (pharma, clean room, medical, power production, etc.)
* Trade Certification or state licensure in Electrical or Mechanical (HVAC)
Responsibilities
* Oversee the work for a 30MW+ data center to ensure schedule deconfliction, work priority, maintenance compliance, procedural compliance, and team readiness
* Schedule and supervise vendors/subcontractors during equipment/systems maintenance and service
* Perform hands-on operations and maintenance which includes all physical and administrative operations tasks, service, and maintenance in accordance with site processes and procedures to ensure the highest levels of uptime, efficiency, and safety without disruption to the business
* Review all operating procedures, serve as final approval authority on some procedures based on internal standards
* Support incident management, root cause analysis, and corrective action closure for any operational issues that arise in the data center
* Achieve and maintain a high-level of technical knowledge regarding data center infrastructure and operations. Successfully complete personnel qualification standards (PQS) training
* Maintain up to date knowledge of Meta policies and standards and follow standards in all work
* Provide in-the-field training to Critical Facility Engineers and support the identification of training needs across the team
* Ensure the accuracy of work orders in the Computerized Maintenance Management System (CMMS)
* Collaborate with peer Lead Building Engineers to deconflict work across campus and maintain consistency in operations between buildings
* Provide technical expertise and assistance as required
* Regularly inspect equipment, buildings, safety routes and grounds to check or identify any abnormal or unsafe conditions or faults
* Troubleshoot, evaluate and recommend system upgrades
* Order parts and supplies for maintenance and repairs through internal tooling
* Escalate issues to facility management appropriately and timely
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Energy Manager (Energy Supply and Interconnection Contracts)
Richmond, VA job
In this role, you will be a key contributor to Meta's Global Energy Team, specifically the Clean Energy Asset Management Team. You will be responsible for managing a portfolio of Interconnection and Energy Supply Agreements including: leading, coordinating, and managing contract compliance, monitoring financial commitments, and overseeing obligations for both Meta and the counterparties. You will have the opportunity to master contract details, analyze financial and operational performance, resolve disputes, and propose solutions. As a vital member of Meta's Global Energy Team, specifically the Clean Energy Asset Management Team, you will be responsible for a portfolio of Interconnection and Energy Supply Agreements. This includes leading, coordinating, and managing contract compliance, monitoring financial commitments, and overseeing obligations for both Meta and its counterparties. You will have the chance to dive into the contract details, analyze financial and operational performance, resolve disputes, and propose effective solutions.
**Required Skills:**
Energy Manager (Energy Supply and Interconnection Contracts) Responsibilities:
1. Combined ownership of the comprehensive management of Meta's energy supply and interconnection contracts
2. Serve as the ongoing owner for a portfolio of executed energy supply and interconnection contracts
3. Ensure accurate and timely cataloging of requirements in internal systems and trackers, and ongoing visibility for leadership regarding contract health
4. Analyze financial structures within agreements (e.g., Contributions in Aid of Construction, Parent Guarantees, milestone payments) to identify and communicate potential risks and exposures
5. Manage the execution of agreements by tracking deliverables, milestones, and obligations for both Meta and counterparties
6. Monitor ongoing financial commitments and ensure compliance with contract terms
7. Support the management of contract amendments, terminations, and cost recovery processes as needed
8. Maintain accurate records of contract negotiations, executed agreements, and ongoing obligations
9. Manage the approval and signature process for contract documents after execution
10. Identify opportunities to streamline contract management processes and improve efficiency
11. Coordinate with legal counsel, finance, accounting, purchasing, accounts payable/receivable, and other key stakeholders
**Minimum Qualifications:**
Minimum Qualifications:
12. Bachelor's degree in business, energy, engineering, or environmental science, paralegal studies or similar
13. 5+ years of work experience with an electric utility, energy supplier, project developer, corporate renewable energy buyer, or energy-intensive industrial/consumer company
14. Experience managing a portfolio of energy supply agreements and/or interconnection contracts, including contract execution, compliance, and reporting
15. Demonstrated analytical skills with experience interpreting contract terms, financial structures (e.g. milestone payments, guarantees), and risk exposure
16. Experience with G-Suite, Excel, Word, and Salesforce
17. Experience in building cross-functional relationships and external stakeholders
**Public Compensation:**
$126,000/year to $179,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.