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Ascena Retail Group jobs in Grand Rapids, MI

- 49 jobs
  • Seasonal Sales, Logistics and Fulfillment - Centerpointe Mall Rack

    Nordstrom 4.5company rating

    Grand Rapids, MI job

    The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in the store environment Defuse customer situations and provide resolutions in a timely and effective manner A day in a Life for Stock Support and Fulfillment: Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments Fulfill customer orders in a timely manner following quality standards Prepare and ship customer's orders following quality, packing and shipping standards Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes Assist in maintaining clean and organized selling floors and stockrooms Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have… Clear, effective communication with strong interpersonal skills Accountability, initiative and a high level of ownership Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE) The ability to work a flexible schedule based on business needs We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.20 - $16.85 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $34k-40k yearly est. Auto-Apply 58d ago
  • Full-Time Customer Service Supervisor

    Kohl's 4.4company rating

    Grand Rapids, MI job

    About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You'll Do Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl's are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $19.50
    $19.5 hourly Auto-Apply 7d ago
  • Operations Manager (Full-Time)

    The Buckle 4.0company rating

    Grand Rapids, MI job

    The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. * Complete the Operations Manager daily disciplines. * Manage promotions by educating Teammates and ensuring signage is displayed appropriately. * Complete pulls and markdowns. * Monitor layaway procedures to ensure layaways are current and accurate. * Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. * Monitor reservation application, including Guest follow-up, team education, and product reservation. * Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. * Complete inventory reviews including year-end inventory. * Develop and maintain knowledge of Point of Sale (POS) software. * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. * Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. * Receive freight boxes and store transfers through register. * Report discrepancies through Inventory Manager. * Maintain all shipment-related paperwork. * Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. * Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). * Send in recalls and Return to Vendors (RTVs) on a weekly basis. * Complete special orders and the necessary phone calls to the Guest. * Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). * Organize fixtures and shelving. * Engage in activities that support a neat, clean, and organized work area. * Handle all maintenance issues in the store - plumbing, electrical, etc. * Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. * Provide feedback to Store Manager regarding merchandise handling concerns. * Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. * Additional duties as assigned. Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ensure that shipments are correct. * Upon request, ship any alterations, layaways, or special orders to Guests. * Check accuracy of freight packing slips and transfer slips. * Double-check that all transfers have been processed through the register and that items match what you are shipping out. * When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management * Create and develop a visual merchandising strategy on a weekly basis. * Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. * Uses Performance Tracker to track results and strategize on product rotation. * Is up-to-date on all current visual standards and videos. * Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. * Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership * Comfortable in giving and receiving feedback from peers and management. * Promote personal and store growth. * Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. * Overcome objections and problem solve. * Self-educate on all company tools (videos, pieces, books) and share this information with others. * Ability to travel and cover other stores within District based on business needs. * Handle all schedule changes in a positive and professional manner. * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $83k-119k yearly est. 60d+ ago
  • Floor Leader (Full-Time)

    The Buckle 4.0company rating

    Grand Rapids, MI job

    The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. * Maintain and build good Guest relationships to develop a client based business * Lead by example with a high level of showmanship, excellent customer service and attentiveness * Recognize and communicate Guest Levels with the Team * Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates * Coachable - allows Manager to educate them in their sales presentation * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development * Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis * Maintain a positive attitude at all times creating a positive floor culture * Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders * Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker * Motivate Teammates to initiate and complete daily tasks * Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests * Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in * Demonstrate leadership actions during segment: * Awareness of Guests in the store and ensure they are being helped * Demonstrate how to get the Guest involved with product * Be vocal and continuously update fellow leader and Team * Responsible for getting Guest names * Understanding and working guys side/gals side to benefit both Teammates and Guests Visual Merchandise Management * Own and influence product through zone ownership: * Product knowledge, placement, passion, preference * Weekly Checklist * Life cycle of product * Track Results * Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind * Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability * Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions * Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager * Give informational and influential store tours * Ensure sales floor is consistently sized and new freight is appropriately displayed Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Understand and utilize planner including completion of Opening and Closing Checklists * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Follow all Loss Prevention guidelines, including daily bag and purse checks * Ability to execute and teach all Point of Sale ("POS") procedures * Appropriately handle calls from Corporate Office * Know Buckle guidelines when handling returns and exchanges * Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates * Understand and execute all policies regarding payments, exchanges and Loss Prevention practices * Ability to navigate and execute all tools on the home page * Knowledge and ability to give guidance and feedback to all non-sales positions * Complete all scheduled shifts and cover shifts when needed * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement * Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Supervisory and Leadership * Comfortable in in giving and receiving feedback from peers and Management * Supportive of Leadership * Promote personal and store growth * Demonstrate and maintain a professional, mature and stable relationship with all Teammates * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit * Special projects and other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $27k-32k yearly est. 60d+ ago
  • Asset Protection - Agent - Centerpointe Mall Rack

    Nordstrom 4.5company rating

    Grand Rapids, MI job

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety. Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. Identify theft trends by leveraging technology, reporting and surveillance tactics. Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. Use video systems to monitor theft activity and support investigations. Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. Testify in court when summoned for criminal and/or civil cases. Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. Have detailed, clear and concise verbal and written skills. Good interpersonal and communication skills. The ability to maintain a high level of confidentiality. A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. Accountability, initiative, and a high level of ownership. The ability to work a flexible schedule based on business needs. Meet any state and local licensing requirements. Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $22.15 - $23.05 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Full-Time Visual Store Merchandising Lead

    Kohl's 4.4company rating

    Grand Rapids, MI job

    About the Role As Visual Merchandising Lead you will support, guide and execute visual merchandising and operational processes effectively and efficiently. You will drive sales by creating moments through visual storytelling and merchandising execution that support an enhanced customer experience. What You'll Do Support store leadership in visual and merchandising planning and execution Implement all aspects of visual presentation consistently according to corporate standards and resources Update merchandise sets based on product availability and sell through to maintain inspiring presentations Elevate visual and merchandise presentations in all areas of the store Maintain proper care of all visual components in a neat, clean and organized work and storage area Oversee installation, timing, removal or disposal of visual and merchandising initiatives and capital projects in partnership with store leadership Conduct regular store walks with store leadership focusing on merchandise and visual priorities Partner with the District Visual Lead to provide feedback and understand company strategies Follow product protection guidelines to minimize shortage Assist with onboarding and training new associates Acknowledge and assist customers in all areas of the store delivering a friendly and easy experience All Lead roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Limited travel to support new store openings Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred Retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb a ladder, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $15.55
    $15.6 hourly Auto-Apply 13d ago
  • Assistant Manager - Service Experience - Centerpointe Mall Rack

    Nordstrom 4.5company rating

    Grand Rapids, MI job

    The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience. A day in the life… Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization Assist with protecting security and privacy of customer information including education, compliance and disposition of issues Perform all Service Experience, Cash Room and Communication procedures as applicable You own this if you have… A track record of successful results, for example, strong productivity and achievement of goals Strong organizational, delegation and follow-through skills Clear and effective written and verbal communication as well as strong interpersonal skills The ability to prioritize multiple tasks in a fast paced environment. Proficiency in multiple operating systems such as, MS Windows, iOS and Android A high school diploma, or equivalent (preferred) We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.50 - $24.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Sales and Management Intern

    Buckle 4.0company rating

    Norton Shores, MI job

    The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Help Guests try on or fit merchandise Check out and bag purchases Prepare merchandise for alterations Knowledgeable of all exchange and return procedures for Guests Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise Maintain and build good Guest relationships to develop a client based business Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest Consistently maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Maintain a positive attitude at all times creating a positive floor culture Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn Stay current on product range Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Develop and maintain knowledge of Point of Sale (“POS”) procedures Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Additional duties as assigned Internship Duties Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual Provide weekly reports and progress updates to the Area Manager and District Manager Develop an understanding of Buckle's products, sales presentation and merchandising process Put knowledge into action by managing a product category - set sales goals, educate teammates and track your own results Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include: Build a Specific Denim Brand Tops Accessories Shoes Buckle Card Activewear Outerwear Swimwear Develop recruiting, merchandising and leadership skills Actively participate monthly in conference calls Take ownership and responsibility for all required assignments within the Internship. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary. Additional Qualifications Interested in long-term commitment with Buckle No visa sponsorship is available Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $27k-31k yearly est. 60d+ ago
  • Seasonal Freight Coordinator (Part-Time)

    The Buckle 4.0company rating

    Grand Rapids, MI job

    The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ensure that shipments are correct * Send any alterations, layaways, or special orders to Guests via FedEx * Check accuracy of freight packing slips and transfer slips * Double-check that all transfers have been processed through the register and that items match what you are shipping out * When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked Visual Merchandise Management * Remove any pins and plastic from merchandise shipped in * Place Sensormatic tags on each garment in the designated place * Hang and fold merchandise to be put on the sales floor and steam when necessary * Assist on projects on floor when necessary Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Develop and maintain knowledge of Point of Sale ("POS") software * Receive freight boxes and store transfers through register * Send discrepancies in store mail and file non-errors for 30 days * Maintain all shipment-related paperwork * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping) * Send in recalls and Return to Vendors (RTVs) on a weekly basis * Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.) * Organize fixtures and shelving * Engage in activities that support a neat, clean, and organized work area. * Maintain daily work filed and in order * Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns * Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Education and/or Experience No prior experience or training. Additional Requirements Due to the nature of the job, must be 18 years of age or older. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $22k-26k yearly est. 42d ago
  • Full-Time Beauty Lead Advisor - Sephora

    Kohl's Corp 4.4company rating

    Muskegon, MI job

    About the Role As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl's standards and ensure an excellent overall client experience. What You'll Do * Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products * Develop and expand knowledge of the beauty industry * Provide credibility to the client through knowledge of products and beauty trends * Inspire clients through demonstrating products and application of products * Understand and execute the sales plans to support and meet goals * Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards * Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience * Actively engage and complete all required training to expand knowledge * Support omni-processing within the department * Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes All associates are responsible for: * Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Supporting and executing safety and shortage reduction programs following company guidelines * Accomplishing multiple tasks within established timeframes * Following company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Receiving, understanding and proactively responding to direction from leaders and other company personnel * Other responsibilities as assigned What Skills You Have Required * Authentic passion for beauty * Client-facing retail or service industry experience * Excellent written and verbal communication skills with the ability to influence in a clear and concise manner * Availability to work days, nights, weekends and holidays Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $15.60
    $15.6 hourly Auto-Apply 35d ago
  • Assistant Store Manager

    Buckle 4.0company rating

    Grand Rapids, MI job

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Eager and assertive to answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable; consistently welcomes feedback from Manager to improve sales presentations Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Plan sales goals with Store Manager Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) Passion for product education and showmanship to create results Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Coach and create relationships through Guest Loyalty and Guest Preferred Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks set by Store Management Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Execute actions from department calendars and track on the Weekly Delegation Worksheet Demonstrate leadership actions during segments Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for asking for and remembering Guest names Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests Partner with Store Manager to pick store's education focus and help delegate and implement focus all week Help execute all segments to support business goals. Assist Store Manager in Recruitment of all store staffing needs Understand how to explain pay and Buckle Benefits Responsible for keeping up to date with contact list and adding top talent on the team consistently Execution/training on Leadership playbook Accountability of all characteristic pieces SPG Teammate/leader training shifts Responsible for training and coaching with manager on all non-sales positions Assertive to execute actions with constantly changing sales focuses Ability to identify and follow through on all Teammate training needs Visual Merchandise Management Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Partner with Store Manager to delegate, demonstrate, and review all 4 zones Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Exhibit ability to create changes to improve store's overall performance via Performance Tracker Ability to foresee and anticipate changes in product and act independently to improve overall visual results Responsible for visual standards on floor and backroom Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale (“POS”) procedures Appropriately handle calls from Corporate Office Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks Other duties as assigned Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store Monitor and maintain adequate inventory of supplies Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Additional Qualifications Relocation may be required No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite
    $31k-36k yearly est. 60d+ ago
  • Floor Leader (Part-time)

    The Buckle 4.0company rating

    Grand Rapids, MI job

    The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. * Maintain and build good Guest relationships to develop a client based business * Lead by example with a high level of showmanship, excellent customer service and attentiveness * Recognize and communicate Guest Levels with the Team * Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates * Coachable - allows Manager to educate them in their sales presentation * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development * Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis * Maintain a positive attitude at all times creating a positive floor culture * Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders * Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker * Motivate Teammates to initiate and complete daily tasks * Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests * Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in * Demonstrate leadership actions during segment: * Awareness of Guests in the store and ensure they are being helped * Demonstrate how to get the Guest involved with product * Be vocal and continuously update fellow leader and Team * Responsible for getting Guest names * Understanding and working guys side/gals side to benefit both Teammates and Guests Visual Merchandise Management * Own and influence product through zone ownership: * Product knowledge, placement, passion, preference * Weekly Checklist * Life cycle of product * Track Results * Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind * Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability * Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions * Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager * Give informational and influential store tours * Ensure sales floor is consistently sized and new freight is appropriately displayed Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Understand and utilize planner including completion of Opening and Closing Checklists * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Follow all Loss Prevention guidelines, including daily bag and purse checks * Ability to execute and teach all Point of Sale ("POS") procedures * Appropriately handle calls from Corporate Office * Know Buckle guidelines when handling returns and exchanges * Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates * Understand and execute all policies regarding payments, exchanges and Loss Prevention practices * Ability to navigate and execute all tools on the home page * Knowledge and ability to give guidance and feedback to all non-sales positions * Complete all scheduled shifts and cover shifts when needed * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement * Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Supervisory and Leadership * Comfortable in in giving and receiving feedback from peers and Management * Supportive of Leadership * Promote personal and store growth * Demonstrate and maintain a professional, mature and stable relationship with all Teammates * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit * Special projects and other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): * Teammate Discount * Performance Bonuses * Employee Assistance Program * 401(k) (subject to additional requirements) * Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $27k-32k yearly est. 60d+ ago
  • Full-Time Store Merchandising Supervisor

    Kohl's Corp 4.4company rating

    Grandville, MI job

    Pay Range: $18.10 - $23.10 About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You'll Do * Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager * Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer * Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes * Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards * Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards * Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry * Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $18.10
    $18.1-23.1 hourly Auto-Apply 28d ago
  • Management Trainee Program

    The Buckle 4.0company rating

    Muskegon, MI job

    The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Maintain and build good Guest relationships to develop a client based business * Model, encourage and demonstrate leadership in customer service and selling skills * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis * Motivate Teammates to initiate and complete daily tasks * Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies * Actively recruit for the store and participate in interviewing with Store Manager * Support Store Manager by setting up all interviews Visual Merchandise Management * Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines * Responsible for managing product categories such as: denim, shoe, promotions and supplies * Maintain store standards of excellence at all times * Ensure sales floor is consistently sized and new freight is appropriately displayed Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews * Review completed Management Trainee assignments with District Manager * Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store * Accurately and efficiently complete store opening and closing procedures according to Buckle procedures * Implement Buckle developments with the direction of the Store Manager - Policies, procedures, organizational changes, merchandise offerings * Complete register balance and bank deposits accurately, daily and on time * Adhere to Loss Prevention policies and store key controls at all times * Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence * Convey feedback to Store Manager with regard to sales and Teammate performance * Monitor and maintain adequate inventory of supplies * Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. * Communicate store repair needs to Store Manager * Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Supervisory and Leadership * Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings * Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed * Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates * Act as the Store Manager in their absence * Ability to travel and cover other Stores within District based on business needs * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Education and/or Experience Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Objective Qualifications * No visa sponsorship is available * Ability to operate a motor vehicle and travel, including overnight as required * Relocation may be required Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $35k-42k yearly est. 60d+ ago
  • Seasonal Freight Coordinator (Part-Time)

    The Buckle 4.0company rating

    Grandville, MI job

    The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ensure that shipments are correct * Send any alterations, layaways, or special orders to Guests via FedEx * Check accuracy of freight packing slips and transfer slips * Double-check that all transfers have been processed through the register and that items match what you are shipping out * When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked Visual Merchandise Management * Remove any pins and plastic from merchandise shipped in * Place Sensormatic tags on each garment in the designated place * Hang and fold merchandise to be put on the sales floor and steam when necessary * Assist on projects on floor when necessary Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Develop and maintain knowledge of Point of Sale ("POS") software * Receive freight boxes and store transfers through register * Send discrepancies in store mail and file non-errors for 30 days * Maintain all shipment-related paperwork * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping) * Send in recalls and Return to Vendors (RTVs) on a weekly basis * Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.) * Organize fixtures and shelving * Engage in activities that support a neat, clean, and organized work area. * Maintain daily work filed and in order * Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns * Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Education and/or Experience No prior experience or training. Additional Requirements Due to the nature of the job, must be 18 years of age or older. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $22k-26k yearly est. 41d ago
  • Part-Time Sales Teammate

    Buckle 4.0company rating

    Norton Shores, MI job

    The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. Answer questions regarding the store and its merchandise. Recommend, select, and help locate or obtain merchandise based on Guest needs and desires. Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience. Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) . Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management. Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area. Help Guests try on or fit merchandise. Check out and bag purchases. Prepare merchandise for alterations. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals. Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise. Maintain and build good Guest relationships to develop a client based business. Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest. Consistently perform leadership actions and maintain high standards, whether or not the Manager is present. Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend. Create relationships through Guest Loyalty and Guest Preferred. Maintain a professional and respectful attitude at all times creating a positive floor culture. Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn. Stay current on product range. Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback. Ensure sales floor is consistently sized and new freight is appropriately displayed. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Follow all Loss Prevention guidelines, including daily bag and purse checks. Develop and maintain knowledge of Point of Sale (“POS”) procedures. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns. Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training required. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $22k-25k yearly est. 60d+ ago
  • Operations Manager (Full-Time)

    Buckle 4.0company rating

    Grand Rapids, MI job

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $83k-119k yearly est. 60d+ ago
  • Floor Leader (Part-time)

    Buckle 4.0company rating

    Grand Rapids, MI job

    The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable - allows Manager to educate them in their sales presentation Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Demonstrate leadership actions during segment: Awareness of Guests in the store and ensure they are being helped Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for getting Guest names Understanding and working guys side/gals side to benefit both Teammates and Guests Visual Merchandise Management Own and influence product through zone ownership: Product knowledge, placement, passion, preference Weekly Checklist Life cycle of product Track Results Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale (“POS”) procedures Appropriately handle calls from Corporate Office Know Buckle guidelines when handling returns and exchanges Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit Special projects and other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $27k-32k yearly est. 60d+ ago
  • Full-Time Store Merchandising Lead

    Kohl's Corp 4.4company rating

    Grandville, MI job

    About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service. What You'll Do * Execute store merchandising standards following merchandise and visual guidelines for product presentation * Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes * Execute timely and accurate merchandising according to company guidelines and brand standards * Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently * Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss * Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards as directed by store leadership * Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible for: * Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Flexible availability, including days, nights, weekends, and holidays * Strong verbal/written communication and interpersonal skills Preferred * Retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $14.45
    $14.5 hourly Auto-Apply 60d+ ago
  • Assistant Store Manager

    The Buckle 4.0company rating

    Muskegon, MI job

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Eager and assertive to answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. * Maintain and build good Guest relationships to develop a client based business * Lead by example with a high level of showmanship, excellent customer service and attentiveness * Recognize and communicate Guest Levels with the Team * Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates * Coachable; consistently welcomes feedback from Manager to improve sales presentations * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present * Plan sales goals with Store Manager * Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) * Passion for product education and showmanship to create results Teammate Recruiting, Training and Development * Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend * Coach and create relationships through Guest Loyalty and Guest Preferred * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis * Maintain a positive attitude at all times creating a positive floor culture * Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders * Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker * Motivate Teammates to initiate and complete daily tasks set by Store Management * Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests * Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in * Execute actions from department calendars and track on the Weekly Delegation Worksheet * Demonstrate leadership actions during segments * Demonstrate how to get the Guest involved with product * Be vocal and continuously update fellow leader and Team * Responsible for asking for and remembering Guest names * Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests * Partner with Store Manager to pick store's education focus and help delegate and implement focus all week * Help execute all segments to support business goals. * Assist Store Manager in Recruitment of all store staffing needs * Understand how to explain pay and Buckle Benefits * Responsible for keeping up to date with contact list and adding top talent on the team consistently * Execution/training on Leadership playbook * Accountability of all characteristic pieces * SPG Teammate/leader training shifts * Responsible for training and coaching with manager on all non-sales positions * Assertive to execute actions with constantly changing sales focuses * Ability to identify and follow through on all Teammate training needs Visual Merchandise Management * Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind * Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions * Partner with Store Manager to delegate, demonstrate, and review all 4 zones * Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability * Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager * Give informational and influential store tours * Ensure sales floor is consistently sized and new freight is appropriately displayed * Exhibit ability to create changes to improve store's overall performance via Performance Tracker * Ability to foresee and anticipate changes in product and act independently to improve overall visual results * Responsible for visual standards on floor and backroom Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Understand and utilize planner including completion of Opening and Closing Checklists * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Follow all Loss Prevention guidelines, including daily bag and purse checks * Ability to execute and teach all Point of Sale ("POS") procedures * Appropriately handle calls from Corporate Office * Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates * Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices * Ability to navigate and execute all tools on the home page * Knowledge and ability to give guidance and feedback to all non-sales positions * Complete all scheduled shifts and cover shifts when needed * Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks * Other duties as assigned * Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies * Planning (week/month/year) * Executes and trains others on opening/closing checklist * Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) * Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store * Monitor and maintain adequate inventory of supplies * Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership * Comfortable in in giving and receiving feedback from peers and Management * Supportive of Leadership * Promote personal and store growth * Demonstrate and maintain a professional, mature and stable relationship with all Teammates * Execute daily interviews as needed to support Team Development and growth * Overcome objections and problem solve * Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others * Understand and administer Buckle Commitment to Success * Ability to travel and cover other Stores within District based on business needs * Handle all schedule changes in a positive and professional manner * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Additional Qualifications * Relocation may be required * No visa sponsorship is available * Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite
    $31k-36k yearly est. 60d+ ago

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