Assistant chief train dispatcher vs yardmaster/customer service/crew dispatching

The differences between assistant chief train dispatchers and yardmaster/customer service crew dispatchings can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an assistant chief train dispatcher and a yardmaster/customer service/crew dispatching. Additionally, an assistant chief train dispatcher has an average salary of $45,759, which is higher than the $31,397 average annual salary of a yardmaster/customer service/crew dispatching.

The top three skills for an assistant chief train dispatcher include safety rules, fire protection and emergency situations. The most important skills for a yardmaster/customer service/crew dispatching are data entry, customer service, and customer complaints.

Assistant chief train dispatcher vs yardmaster/customer service/crew dispatching overview

	Assistant Chief Train Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Yearly salary	$45,759	$31,397
Hourly rate	$22.00	$15.09
Growth rate	8%	-8%
Number of jobs	18,292	157,794
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	High School Diploma, 41%
Average age	43	43
Years of experience	2	2

Assistant chief train dispatcher vs yardmaster/customer service/crew dispatching salary

Assistant chief train dispatchers and yardmaster/customer service crew dispatchings have different pay scales, as shown below.

	Assistant Chief Train Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Average salary	$45,759	$31,397
Salary range	Between $25,000 And $81,000	Between $25,000 And $38,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between assistant chief train dispatcher and yardmaster/customer service/crew dispatching education

There are a few differences between an assistant chief train dispatcher and a yardmaster/customer service/crew dispatching in terms of educational background:

	Assistant Chief Train Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Most common degree	Bachelor's Degree, 50%	High School Diploma, 41%
Most common major	Fire Science And Protection	Business
Most common college	-	-

Assistant chief train dispatcher vs yardmaster/customer service/crew dispatching demographics

Here are the differences between assistant chief train dispatchers' and yardmaster/customer service crew dispatchings' demographics:

	Assistant Chief Train Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Average age	43	43
Gender ratio	Male, 88.0% Female, 12.0%	Male, 28.8% Female, 71.2%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between assistant chief train dispatcher and yardmaster/customer service/crew dispatching duties and responsibilities

Assistant chief train dispatcher example responsibilities.

Develop training content for eLearning and instructor lead classrooms by evaluating Predix user experiences.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Transition into dispatch and begin posting and dispatching emergency and non-emergency transport ambulances.

Yardmaster/customer service/crew dispatching example responsibilities.

Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
Dispatch technicians to specific jobs, help troubleshoot customer issues, and assist with office duties.
Enter tender and movement numbers in AS400.
Dispatch for Baltimore, Charlotte, Richmond, Roanoke and Raleigh HVAC techs.
Handle multiple install projects of GPS tracking unit installs from close of sale to completion.
Call location to confirm issues and troubleshoot to resolve prior to dispatch of technician if possible.

Assistant chief train dispatcher vs yardmaster/customer service/crew dispatching skills

Common assistant chief train dispatcher skills

Safety Rules, 24%
Fire Protection, 23%
Emergency Situations, 13%
EMS, 12%
Hazardous Materials, 10%
Training Programs, 8%

Common yardmaster/customer service/crew dispatching skills

Data Entry, 20%
Customer Service, 8%
Customer Complaints, 7%
Outbound Calls, 6%
Inbound Calls, 6%
Payroll, 5%

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Assistant Chief Train Dispatcher
Assistant Chief Train Dispatcher vs Yardmaster/Customer Service/Crew Dispatching

Updated January 8, 2025

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