Assistant supervisor jobs in Hamden, CT - 187 jobs

**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. **Responsibilities:** + Develops and maintains good working relationships with employees, management, and customers. + Facilitates training with new and current employees. + Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. + Manages department resources to ensure maximum output, accuracy, and efficiency at all times. + Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. + Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. + Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. + Ensures all employees adhere to safety policies and procedures at all times. **Qualifications:** + Bachelor's Degree or International equivalent - Preferred + Ability to lift 70 lbs./32 kgs. + Availability to work flexible shift hours, up to 5 days per week + Strong oral and written communication skills + Working knowledge of Microsoft Office + Ability to work in a fast-paced warehouse environment + Management experience - Preferred **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Benefits: 401(k) Bonus based on performance Company car Competitive salary Health insurance Paid time off Signing bonus Training & development 🚨 Now Hiring: Supervisor of Clinical Services - Home Health Care 🚨📍 Based in Waterford, Connecticut | $100K+ Bonus + Benefits | $10,000 Sign-On Bonus! Are you a clinical leader ready to make a real impact in the lives of patients and the professionals who care for them? We are searching for a Supervisor of Clinical Services to join our growing home health care team in Connecticut!As a key member of our leadership team, you'll play a critical role in driving high-quality patient care, supporting exceptional field based clinicians, and ensuring regulatory compliance in accordance with Connecticut Department of Public Health (DPH) standards. Why You'll Love Working With Us: ✅ $100,000+ Base Salary ✅ Performance Bonus Opportunities ✅ $10,000 Sign-On Bonus ✅ Company Vehicle + Mobile Phone Provided ✅ Supportive Leadership + Growth Pathways What You'll Do: Oversee and support clinical staff in the delivery of home health care services across a defined service area Ensure compliance with CT DPH regulations and clinical best practices Lead case conferences, quality improvement initiatives, and documentation review Collaborate with interdisciplinary teams to maintain high standards of patient care Serve as a mentor and resource for field staff, providing hands-on guidance and support Participate in the recruitment, training, and retention of top clinical talent Act as a liaison between clinical operations and executive leadership Who You Are: ✔ A Registered Nurse (RN) licensed in Connecticut ✔ A minimum of 2 years of clinical experience in home health care ✔ At least 1 year of supervisory/management experience in a home health setting ✔ A passionate leader with strong organizational and communication skills ✔ A driver of quality, compliance, and compassionate care About Us: We are a values-based home health care provider dedicated to clinical excellence, compassionate service, and innovation. With a footprint across multiple states, we empower our teams with the resources they need to succeed-and the autonomy to make a difference. Ready to Lead With Purpose? Apply today and step into a role that offers growth, impact, and unmatched support. Let's elevate home care together.📩 Apply now or email your resume to ************************* Compensation: $100,000.00 per year This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Connecticut Association for Healthcare at Home.

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow! If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members. Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position. General Summary: The Digital Service Team Lead plays a dual role, providing hands-on member support with originating and processing applications for new membership and deposit accounts while guiding and supporting a team of Digital Service Representatives. This role ensures high-quality service delivery, monitors performance metrics, and supports training and coaching efforts. The Team Lead will mentor, train, and support team members while ensuring adherence to credit union policies, procedures, and regulatory compliance. The position also involves troubleshooting complex member issues, escalating where necessary, and driving continuous improvement to enhance team performance and member satisfaction. Key Essential Responsibilities: Originates, processes, and funds new membership and deposit account requests in accordance with department policies and procedures. Coordinates receipt of all necessary application documentation from both existing and prospective members during the account opening process. Exhibits exceptional and professional verbal and written communication skills to ensure that all member interactions are handled with professionalism, empathy, and a focus on creating positive experiences. Accurately processes transactions for members. Researches member inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided. Monitors daily operations, ensuring that team performance aligns with set targets for response time, issue resolution, and customer satisfaction. Motivates and works with the team to recognize opportunities for product and service opportunities including consumer loans, home loans, etc. Acts as a point of escalation for complex or high-priority member inquiries, ensuring timely and effective resolutions. Resolves member complaints or issues that are escalated by team members, finding solutions to problems that may require creative or non-standard approaches. Provides feedback to improve team members' product knowledge, customer service skills, and problem-solving abilities. Monitors team performance, including handling volumes, response times, and issue resolution rates. Provides feedback to management regarding any recurring member issues or challenges that require attention or possible changes in procedures or policies Actively identifies opportunities to streamline processes, improve workflow, and reduce inefficiencies within the team. Utilizes in-depth knowledge to assist members with online banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved. Utilizes technology to educate members on Credit Union products and solutions based on the member's specific needs. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the credit union's core values of Service, Teamwork, Integrity and Responsibility. Keeps abreast of industry developments including, but not limited to changes in regulations and technology. Ensures adherence to company policies and procedures and banking/credit union regulations. Performs additional duties as required. Essential Skills, Knowledge and Requirements: High school diploma or equivalent required. Some college coursework in a business-related discipline preferred. Minimum of 3 years of customer service experience required with at least one year working in a production environment (loan processing, branch or call center) strongly preferred. Knowledge of banking products and services preferred. Knowledge of state and federal regulatory compliance requirements. Excellent communication, interpersonal, customer service, analytical and organizational skills with keen attention to detail. Supervisory experience a plus. Familiarity with Microsoft Office. Must obtain (within 90 days) and maintain a State of CT Individual Producer License (Credit Insurance). Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.

**Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

We are seeking a highly organized and proactive individual to join our team. This role is critical to ensuring efficient operations and seamless support across our Connecticut client locations, including East Hartford and Windsor Locks. The ideal candidate will oversee work order management, timekeeping, and administrative support while maintaining excellent communication with internal teams and clients. **Essential Duties and Responsibilities:** + Assign, create, and manage work orders, ensuring timely completion and accurate closure. + Log and report inspections as needed. + Record and communicate employee call-ins to appropriate supervisors. + Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance. + Screen and direct incoming work orders to the appropriate personnel. + Dispatch employees to service areas as needed. + Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks. + Collaborate with the billing team to ensure accurate invoicing. + Performs other duties as assigned. **Knowledge, Experience, and Skills Requirements:** + High school diploma or GED required. + Minimum of 2 years' experience in dispatching or a similar role. + Proficiency in Microsoft Office Suite and familiarity with work order systems. + Strong written and oral communication skills in English. + Demonstrated skills in objective problem-solving and decision-making. + Strong interpersonal skills and the ability to work collaboratively in a dynamic environment. + Must successfully pass a background check. **Working Conditions:** + Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time. + Ability to lift up to 25 lbs. + Role is based at the East Hartford client site, with occasional travel to other Connecticut locations. **Preferred Qualifications:** + Previous experience in administrative support or HR-related tasks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry. Position Title: District Service Supervisor Location: New England Area Job Summary: The District Service Supervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance. Job Responsibilities: Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns. Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency. Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints. Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices. Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity. Support District growth requirements as needed under the direction of a District Service Manager or other service leader. Work with District Service Manager (DSM) to monitor operational metrics, completion of projects, and call closure. Oversee safety compliance of team and care for company property. Contribute to team efforts by accomplishing related results in a cooperative and supportive manner. Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals. Other duties as required. Supervisory Responsibilities: Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy. May manage certain assigned projects and initiatives in the district, region, or national level Competencies (Skills, Knowledge and Abilities): Requires understanding of computer program functionality and software troubleshooting skills. Strong interpersonal/customer relation skills. Ability to effectively resolve conflict internally and externally. Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment. Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives. Strong analytical, problem-solving, quantitative, and time management skills. Ability to communicate effectively both orally and in writing. Ability to understand, remember and follow verbal and written instructions. Ability to work as an integral part of a team. Ability to read and understand written procedures and diagrams for assembly and test. Ability to develop and implement solutions to assembly problem. Ability to maintain regular attendance and be punctual. Education and Experience: High School degree or equivalent. Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience. 5+ years of field experience strongly preferred. Associate degree preferred. 1+ year of supervisory experience including accountability for employee performance preferred. Travel: This position requires regular travel in the United States and Canada. Physical and Mental Requirements: Mental/Cognitive Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions. Physical Requires sitting and walking. Requires using hands to feel, reaching with hands and arms. Requires standing, talking and hearing. Requires close, distant, color, and peripheral vision; depth perception. Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines. Requires lifting of up to fifty (50) pounds. Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products. What we look for in you (ie. job requirements): * FINRA License series 7 and 63 * FINRA License 24 OR 9 AND 10 * Experienced and passionate people leader with a proven track record of guiding and developing teams. * Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto. * Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation. * Fantastic communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto. Nice to haves: * FINRA License Series 3, 4, 65, or 66. * High level of proficiency in cryptocurrency and Coinbase products. * Advanced degree in business, finance, project management or client experience. Preferred Locations: Orlando, San Francisco, Seattle, Dallas/Fort Worth Job #: 73430 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $96,305 to $113,300+ target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $96,305-$113,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Fairfield County MSP is searching for a Reactive Team Supervisor who will be responsible for overseeing the Reactive Team processes and functions to ensure an efficient and effective client service delivery experience. Provide assistance to team members as needed and coordinate daily department workflows. The Supervisor is also responsible for managing department resources to ensure proper coverage and service delivery. Job Function: • Assisting Director of Ops in HR responsibilities of department personnel to include participation in annual reviews and PTO approvals in conjunction with the Proactive Team Supervisor • Ensure HR policy adherence within Reactive Team. • Coordinate resources within department to ensure timely and accurate delivery of service and resolve scheduling conflicts • Coordinate communication between Reactive Team and Client Success Team • Monitor ticket flow to ensure client service delivery SLAs are met • Assist Director of Ops in employee training for new team members as well as ongoing team member training to promote growth • Communication with clients as needed: keeping them informed of incident progress, notifying them of impending changes, or agreed outages. • Delegate tasks to team members and work with other departments as needed to ensure clients are properly served • Resolve support tickets as needed to balance workflow within department • Daily review of Help Desk tickets and implement a plan of action to effectively solve issues and remove obstacles that delay client resolution. • Coordinate and manage incident response efforts, including system outages, service disruptions, and critical issues. • Serve as the primary point of contact for client communication during incidents, providing timely updates and resolution timelines. • Collaborate with team to identify root causes and implement preventative measures. • Maintain and monitor high level of client satisfaction. • Ability to work in a team and communicate effectively. • Continually promote a positive company culture and adherence to our Cor Values • Manage the escalation of service tickets that cannot be completed within agreed service levels. • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. • Regularly document processes and procedures related to duties and responsibilities. • Responsible for entering time and expenses in ConnectWise as they occur. • Maintain certifications required for position Qualifications, Education and Experience: • Supervisory experience in a business environment • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. • Comfortably handle technical issues. • Ability to multi-task and adapt to changes quickly. • Technical awareness: ability to match resources to technical issues appropriately. • Ability to de-escalate situations • Self-motivated with the ability to work in a fast-moving environment. • BA/BS, preferably in computer science or a related field or equivalent experience • 5+ years of IT experience.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Supervisor guides a team of associates, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align daily workstream to fulfill the service requirements of field partners. The shift for this role will be Monday - Friday, 3pm - 11:30pm. What You'll Get Competitive salary plus annual bonus opportunities. Weekly payday on every Friday! Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. View all our health, wealth, and life offerings at ************************* What You'll Do Empower Your Team Lead a team of associates for efficient fulfillment operations. Conduct interviews, coaching, and training to identify and develop talent. Provide direction to align associates with daily operational goals. Foster accountability while creating a healthy and positive working environment. Drive Customer-Centric Operations Develop and execute operational plans to optimize site throughput and meet budget targets. Coordinate staffing and resources for daily operations and special projects. Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement. Oversee team performance, safety, quality, and productivity. Fuel Health & Safety Vision Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site. Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices. What You'll Need Must be 18 years old. Valid driver's license required; successful Motor Vehicle Records check (MVR) completion. 1-3 years of experience in supply chain, fulfillment, or distribution segments preferred. 1-3 years of leadership or supervisory experience preferred. Experience with Korber or related WMS software a plus. Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes. People-first mentality with a solution-oriented approach. Apply today to start your fulfilling journey! #LI-JB1

Current Saint Francis Employees - Please click HERE to login and apply. This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Variable #RNSIND Job Summary: Supervises and coordinates activities of personnel on day, evening, night, weekend and holiday shifts to maintain continuity of care. Supervises and directs patient admissions, discharges and transfers. Arranges for staffing levels according to patient acuities, census and productivity standards. Assumes administrative responsibility for patient areas as assigned. Identifies, investigates and reports findings on matters which represent performance improvement opportunities. Minimum Education: Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom. Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License. BLS and ACLS (or PALS) required. Work Experience: 2 -3 years related experience and supervisory experience. Knowledge, Skills and Abilities: Working knowledge of Microsoft Word, Excel and Access as might be used in the preparation of correspondence and reports. Effective interpersonal, written and oral communication skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detailed oriented as required in the examination of clinical and numerical data. Essential Functions and Responsibilities: Reviews staffing patterns, census and acuity of patients on assigned units to ensure that staffing is consistent with patient needs and productivity standards; observes and monitors staff/patient ratios and adjusts staff appropriately in response to changing needs. Responds promptly to emergency situations, staff requests for assistance/support/guidance, patient/family complaints, and patient care incidents. Prioritizes effectively to investigate, document and/or report and resolve such matters as appropriate. Obtains medications, supplies and medical records as needed to maintain safe, effective and efficient care to patients. Responds appropriately to emergency situations and/or coordinates emergency surgery by initiating calls to operating teams and providing necessary supplies as needed. Utilizes and notifies on-call resources as appropriate. Ensures compliance with nursing/hospital system policies and procedures. Monitors and ensures compliance with infection control, patient safety, and general safety guidelines. Participates in nursing quality program through participation in auditing processes and through demonstrated support of nursing quality initiatives. Demonstrates support of health system mission, vision, and values in performance of job duties. Meets system, hospital and department-specific competencies annually. Supports system, hospital and department goals by attending department meetings, in-services and other educational offerings. Practices self-direction by assuming responsibility and accountability for professional growth. Serves as a role model. Communicates effectively to promote positive relations between nursing staff and nursing management team. Ensures coordination of patient care activities; promotes interdepartmental relations through communication and collaboration. Serves as Incident Commander for disaster situations and drills. Demonstrates effective implementation of emergency response plans as appropriate. Decision Making: Ability to carry out non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor. Working Relationship: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Has input on performance evaluations but does not prepare or give. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Access Center - Yale Campus Location: Tulsa, Oklahoma 74136 Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana. EOE Protected Veterans/Disability

The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. She/he will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.

The Resident Support Supervisor oversees the daily operations of assigned residential programs that support children, adolescents, and young adults with Autism Spectrum Disorder (ASD) and/or Intellectual and Developmental Disabilities (IDD). This role ensures the delivery of high-quality, trauma-informed care in a therapeutic, supportive, and person-centered environment. The supervisor provides direct support to residents, guidance to direct care staff, and ensures compliance with agency policies and applicable regulatory standards. The Resident Counselor Supervisor leads by example, promoting a positive, structured, and safe living environment while coordinating individualized services, managing staff performance, and collaborating with interdisciplinary teams WORK SCHEDULE: Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends, holidays, mandated overtime, mandated holds, and on call responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide daily oversight and supervision of assigned residential program(s), ensuring consistent implementation of care plans, behavioral supports, and therapeutic interventions. • Serve as the primary case manager or support liaison for assigned residents, coordinating services in collaboration with clinical, medical, and educational teams. • Supervise and evaluate direct care staff, providing coaching, documented supervision, and performance feedback. • Assist with scheduling, shift coverage planning, and staff timekeeping in collaboration with other supervisors and administrative staff. • Lead or participate in staff meetings, treatment team meetings, and regular supervision with program leadership. • Ensure accurate and timely documentation of resident progress, incidents, medication administration, and other required records. • Monitor compliance with individualized behavior support plans, daily routines, and therapeutic programming. • Provide direct care and behavioral support during shifts, as needed, including participation in crisis intervention following agency protocols and approved training (e.g., PMT). • Perform physical management techniques (PMT), be physically able to fully perform all PMT requirements at any given moment • Maintain active certification in agency-approved crisis intervention training, including all required levels of Physical and Psychological Management Training (PMT). Apply training techniques appropriately to ensure the safety and well-being of individuals served, staff, and others in the environment. Demonstrate competency in de-escalation strategies, safe physical interventions, and adherence to agency protocols. • Ensure residents receive support with daily living activities (e.g., hygiene, meals, recreation, community outings). • Coordinate communication and maintain collaborative relationships with families/guardians, service coordinators, and external stakeholders. • Support the training, onboarding, and ongoing development of direct care staff; ensure staff meet and maintain required certifications and trainings. • Participate in audits, inspections, and quality assurance activities as needed. • Complete administrative duties including incident report follow-up, financial audits, medication reviews, and program supply inventories. • Share in on-call coverage responsibilities for residential operations. • Maintain flexibility to support different houses or departments based on organizational needs. • Schedule yourself as an active staff member apart of daily counts as programmatically required. • Perform other related duties as assigned by leadership. SKILLS, KNOWLEDGE, AND ABILITIES: SKILLS: • Effective supervision, coaching, and performance management of direct care staff. • Strong written and verbal communication skills, including documentation, report writing, and incident follow-up. • Time management and organizational skills to balance administrative responsibilities with direct care oversight. • Proficient in basic computer use, including email, electronic records, and scheduling software. • Conflict resolution and problem-solving skills to manage interpersonal dynamics and address emergent situations. • Ability to train and mentor staff in policies, procedures, and care techniques. KNOWLEDGE: • Strong understanding of Autism Spectrum Disorder (ASD), Intellectual and Developmental Disabilities (IDD), and behavioral health conditions. • Working knowledge of trauma-informed care and person-centered planning principles. • Familiarity with Positive Behavioral Support (PBS) strategies and behavior support plans. • Knowledge of state and local regulations and licensing requirements (e.g., DDS, DCF, COA). • Understanding of therapeutic crisis intervention methods (e.g., PMT, TCI, CPI). • Basic understanding of medication administration protocols (DDS Medication Certification preferred). • Familiarity with data collection, documentation standards, and electronic health records. ABILITIES: • Ability to lead by example and promote a positive team environment. • Ability to build therapeutic relationships with residents while maintaining professional boundaries. • Ability to remain calm and effective in high-stress or crisis situations. • Ability to interpret and follow individual support plans, behavior plans, and clinical recommendations. • Ability to work independently, make sound decisions, and prioritize tasks in a dynamic environment. • Ability to maintain confidentiality and comply with ethical and legal standards. • Physical ability to assist residents with daily living tasks and implement physical interventions if necessary. EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS: • High School Diploma or GED required • Minimum of two (2) years of experience in a residential or direct care setting serving individuals with ASD and/or IDD. • At least one (1) year of supervisory or leadership experience strongly preferred. • Knowledge of trauma-informed care, behavioral support strategies, and person-centered planning. • Strong organizational, communication, and interpersonal skills. • Ability to manage multiple priorities, lead staff, and respond effectively in crisis situations. • Must be able to complete and maintain required certifications (e.g., CPR/First Aid, PMT, DDS Medication Certification). • Valid driver's license and clean driving record required. May be required to drive company vehicles • Ability to work a flexible schedule and meet on-call responsibilities. WORK ENVIRONMENT AND PHYSICAL DEMANDS: • Work is performed in a group home or residential setting. • Must be able to lift up to 50 pounds, assist with physical interventions, and support individuals with mobility needs. • Ability to be on feet for extended periods and participate in recreational or community-based activities with residents. • Exposure to behaviors that may require de-escalation or intervention • Perform all requirements of physical management techniques (PMT) A job description is not meant to be all inclusive of every task and/or responsibilit

Job Description Core Responsibilities: •Resolve customer complaints or answer customers' questions regarding policies and procedures. •Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. •Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. •Implement corporate or departmental policies, procedures, and service standards in conjunction with management. •Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. •Train or instruct employees in job duties or company policies or arrange for training to be provided. •Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. •Interpret and communicate work procedures and company policies to staff. •Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. •Maintain records pertaining to inventory, personnel, orders, and supplies. •Compute figures such as balances, totals, or commissions. •With direction of the Front Desk Manager assist in the development or updating of procedures or policies. •Make recommendations to management concerning such issues as staffing decisions or procedural changes. •Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. •Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria. •Monitor inventory levels and requisition or purchase supplies as needed. •Arrange for necessary maintenance or repair work. •Familiar with all hours of operation for hotel outlets and their functions. •Follow and enforce all hotel and department rules and regulations. •Attend Staff Meetings, Rooms Meetings, and or Safety meetings in the absence of a manager. •Must Role Model Company guest service program. •Other duties as assigned. Qualifications/Requirements: •High school diploma or equivalency degree preferred. •2 + years of experience in Hospitality •Computer literate in MS Office programs; some experience with property management systems preferred. •Must be able to type proficiently. •Must be fluent in English language both verbal and written. •Must be able to obtain a New York State Gaming License. Other: •Organization is key and following a systematic method of performing a task. •Ability to take care of the customers' needs while following company procedures. •Ability to communicate in writing clearly and concisely. •Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas •Weekends, Holidays and swing shift work may be required

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Guest Experience Department is responsible for delivering amazing customer service and maintaining exceptional first impressions for both prospective and existing guests. The Guest Experience Senior Supervisor is tasked with overseeing the operations for admissions, parking, ticket and pass processing, guest relations, and any other associated areas. In addition to managing and motivating a large number of hosts, this position will interact with guests on a daily basis to ensure maximum satisfaction The ideal candidate will embrace being an ambassador for the park and the brand, by delivering ultimate guest satisfaction, expert knowledge, trusted leadership and financial responsibility throughout all assigned operations. We are currently looking for a: Lake Compounce - Seasonal Guest Experience Senior Supervisor Roles & Responsibilities: The Guest Experience Department is responsible for delivering amazing customer service and maintaining exceptional first impressions for both prospective and existing guests. The Guest Experience Senior Supervisor is tasked with overseeing the operations for admissions, parking, ticket and pass processing, guest relations, and any other associated areas. In addition to managing and motivating a large number of hosts, this position will interact with guests on a daily basis to ensure maximum satisfaction The ideal candidate will embrace being an ambassador for the park and the brand, by delivering ultimate guest satisfaction, expert knowledge, trusted leadership and financial responsibility throughout all assigned operations. Roles & Responsibilities: Supervisory Duties: Supervise the daily operations of the Guest Experience and Parking teams Lead by example, attitude, and as a representation of Lake Compounce's core values Act as an approachable mentor and coach to all assigned hosts Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. Become knowledgeable of performing the essential duties of all guest experience positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline. Ensure that all required meal and other breaks are being given in accordance with Connecticut law Assist with team scheduling and timekeeping activities Departmental Duties: Delight the guests with exceptional customer service and a guest-centric approach Oversee guest arrival process including parking fee transactions, in-park ticket sales, season pass processing and turnstiles Ensure compliance with all PCI related standards, policies and procedures Oversee customer relations efforts, including customer relations office, call center operations and replies to customer inquiries via telephone, email and other media channels Interact with guests on a face-to-face basis, asking for feedback, and promptly addressing concerns. Ensure tickets and products are setup correctly within POS and Inventory system in Workday Perform administrative duties including assisting with entering daily revenue, typing, preparing reports, and ordering supplies in coordination with revenue and park leadership Ensure that all team members are enforcing park entrance and exit policies Immediately report security, safety, or maintenance concerns to the proper channels Promptly notify the security team or the operator of team member and guest injuries or emergencies Ensure that all Front Gate protocols are executed during emergencies or inclement weather situations All other duties assigned by leadership Education & Experience: High School Diploma or equivalent preferred 3+ years of work experience in a similar role 1-2 years of previous supervisory experience a plus Previous amusement park, theme park, or waterpark experience highly desired but not required Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: Must be at least 18 years of age to comply with Connecticut Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Ability to work hours that extend between 9am to 5pm Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Ability to speak with guests directly while maintaining a high degree of professionalism Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment. Must possess strong written and verbal communication skills Must possess strong attention to detail and problem-solving abilities Must be proficient in Microsoft Excel, Word, and Power Point. Physical Requirements: Ability to stand, walk, and remain on feet for majority of the workday Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to remain sedentary for extended periods of time, while using a computer or POS equipment Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more Working Conditions: This role will predominantly be based in both an office setting as well as frequent exposure to outdoor environments Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to loud noise levels, flashing lights, and heavily populated environments Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Lake Compounce is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Lake Compounce and all Palace Entertainment parks on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today! Do not miss the chance to spark your career now!

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position supervises the daily activities of drivers and package handlers to ensure assigned duties and tasks are completed safely and in a timely fashion. He/She oversees the processing of outbound parcels at the company's hub facilities. This position conducts pre-operation checks, manages sorting and loading operations, and performs post-operation functions. He/She ensures outbound packages are processed, loaded, and leave the building on time. This position may supervise administrative or clerical staff, unload, load, sort, and car wash operations. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

We are seeking a highly organized and proactive individual to join our team. This role is critical to ensuring efficient operations and seamless support across our Connecticut client locations, including East Hartford and Windsor Locks. The ideal candidate will oversee work order management, timekeeping, and administrative support while maintaining excellent communication with internal teams and clients. Essential Duties and Responsibilities: Assign, create, and manage work orders, ensuring timely completion and accurate closure. Log and report inspections as needed. Record and communicate employee call-ins to appropriate supervisors. Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance. Screen and direct incoming work orders to the appropriate personnel. Dispatch employees to service areas as needed. Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks. Collaborate with the billing team to ensure accurate invoicing. Performs other duties as assigned. Knowledge, Experience, and Skills Requirements: High school diploma or GED required. Minimum of 2 years' experience in dispatching or a similar role. Proficiency in Microsoft Office Suite and familiarity with work order systems. Strong written and oral communication skills in English. Demonstrated skills in objective problem-solving and decision-making. Strong interpersonal skills and the ability to work collaboratively in a dynamic environment. Must successfully pass a background check. Working Conditions: Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time. Ability to lift up to 25 lbs. Role is based at the East Hartford client site, with occasional travel to other Connecticut locations. Preferred Qualifications: Previous experience in administrative support or HR-related tasks.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Supervisor guides a team of associates, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align daily workstream to fulfill the service requirements of field partners. The shift for this role will be Monday - Friday, 3pm - 11:30pm. What You'll Get * Competitive salary plus annual bonus opportunities. * Weekly payday on every Friday! * Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. * View all our health, wealth, and life offerings at ************************* What You'll Do Empower Your Team * Lead a team of associates for efficient fulfillment operations. * Conduct interviews, coaching, and training to identify and develop talent. * Provide direction to align associates with daily operational goals. * Foster accountability while creating a healthy and positive working environment. Drive Customer-Centric Operations * Develop and execute operational plans to optimize site throughput and meet budget targets. * Coordinate staffing and resources for daily operations and special projects. * Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement. * Oversee team performance, safety, quality, and productivity. Fuel Health & Safety Vision * Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site. * Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices. What You'll Need * Must be 18 years old. * Valid driver's license required; successful Motor Vehicle Records check (MVR) completion. * 1-3 years of experience in supply chain, fulfillment, or distribution segments preferred. * 1-3 years of leadership or supervisory experience preferred. * Experience with Korber or related WMS software a plus. * Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes. * People-first mentality with a solution-oriented approach. Apply today to start your fulfilling journey! #LI-JB1

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Park Services Senior Supervisor is directly responsible for the upkeep of all facilities including the restrooms, buildings, and midways. This position is responsible for leadership scheduling, daily placement, inventory, documentation, and addressing day-to-day issues and concerns. We are currently looking for a: Lake Compounce - Seasonal Park Services Senior Supervisor Roles & Responsibilities: The Park Services Senior Supervisor is directly responsible for the upkeep of all facilities including the restrooms, buildings, and midways. This position is responsible for leadership scheduling, daily placement, inventory, documentation, and addressing day-to-day issues and concerns. Roles and Responsibilities: Supervisory Duties: Supervise the daily operations of the Park Services team and any other assigned departments Lead by example, attitude, and as a representation of Lake Compounce's core values Act as an approachable mentor and coach to all assigned hosts Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline. Ensure that all required meal and other breaks are being given in accordance with Connecticut law Assist with team scheduling and timekeeping activities Departmental Duties: Ensure that the daily cleaning/nightly cleaning protocols are being completed according to Park standards Audit restrooms, eating areas, and overall park cleanliness Perform whatever duties are necessary to ensure park cleanliness Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.) Maintain records of all work completed and safety inspections Maintain high standards of performance for all assigned areas of responsibility Ensure compliance with all OSHA, DEP, ADA, and other applicable standards and state/local regulations. Ensure that all team members have necessary supplies to successfully perform duties Address any escalated guest concerns and criticisms with a high degree of professionalism and propose solutions to deescalate the situation. Courteously resolve guest questions and concerns, and assist with lost children Ensure employees have necessary supplies to perform duties All other duties and special projects assigned by leadership Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Education and Experience: High School education preferred; equivalent work experience will be considered 3+ years of previous Park Service, grounds, or housekeeping work experience desired 3+ year of previous supervisory experience Requirements: Must be at least 18 years of age to comply with Connecticut Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays, open to close Must possess a valid driver's license and a good driving record Ability to safely and efficiently operate motorized vehicles and equipment Ability to comply with all uniform policies Must possess strong attention to detail and desire to keep park clean and presentable Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Physical Requirements: Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time Ability to remain on feet for majority of the workday Ability to remain sedentary for periods of time, while using a computer Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more Ability to consistently use hands to grasp, control, move objects/tools Ability to see details of objects that are more than a few feet away Working Conditions: Frequent exposure to all outdoor and indoor areas of the park Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals Subject to bloodborne pathogens; Proper PPE is required in these situations. Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Lake Compounce is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Lake Compounce and all Palace Entertainment parks on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today! Do not miss the chance to spark your career now!