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Associate dean of person vs customer service specialist

The differences between associate dean of people and customer service specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate dean of person has an average salary of $51,907, which is higher than the $33,238 average annual salary of a customer service specialist.

The top three skills for an associate dean of person include POS, customer service and sales floor. The most important skills for a customer service specialist are customer service, strong customer service, and cleanliness.

Associate dean of person vs customer service specialist overview

Associate Dean Of PersonCustomer Service Specialist
Yearly salary$51,907$33,238
Hourly rate$24.96$15.98
Growth rate--4%
Number of jobs31,629223,323
Job satisfaction-4
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 43%
Average age2640
Years of experience-12

Associate dean of person vs customer service specialist salary

Associate dean of people and customer service specialists have different pay scales, as shown below.

Associate Dean Of PersonCustomer Service Specialist
Average salary$51,907$33,238
Salary rangeBetween $28,000 And $95,000Between $26,000 And $42,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Dell
Best paying industry-Finance

Differences between associate dean of person and customer service specialist education

There are a few differences between an associate dean of person and a customer service specialist in terms of educational background:

Associate Dean Of PersonCustomer Service Specialist
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 43%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Associate dean of person vs customer service specialist demographics

Here are the differences between associate dean of people' and customer service specialists' demographics:

Associate Dean Of PersonCustomer Service Specialist
Average age2640
Gender ratioMale, 29.5% Female, 70.5%Male, 32.0% Female, 68.0%
Race ratioBlack or African American, 13.7% Unknown, 5.6% Hispanic or Latino, 15.9% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 20.0% Asian, 6.8% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage13%7%

Differences between associate dean of person and customer service specialist duties and responsibilities

Associate dean of person example responsibilities.

  • Manage systems such as PeopleSoft, Vantive, WeCare to successfully execute customers' requests.
  • Manage product deliveries, and maintain overall orderliness and cleanliness of facility to optimize customer experience.
  • Brief senior leadership and program developers on software test issues.
  • Call patients to resolve any issues with medical equipment, troubleshoot as needed.
  • Verify insurance eligibility of new patients and re-verify insurance of recurring patients to ensure successful billing.
  • Earn role expansion to encompass auto sales after exceeding rigorous automobile sales objectives.

Customer service specialist example responsibilities.

  • Work with customers/companies over the phone and helps troubleshoot technology/service issues while maintaining customer satisfaction in a large call-center capacity.
  • Mentore the team members and QA team for timely releases.
  • Monitor reports, compile reviews, and participate in QA calibrations.
  • Oversee management of social networking presence on Facebook, various travel relate blogs and utilizing various social listening tools.
  • Provide exceptional customer service to customers regarding MetLife products
  • Create PowerPoint presentations for forecasting of inventory requirements and overall changes in customer order volume.
  • Show more

Associate dean of person vs customer service specialist skills

Common associate dean of person skills
  • POS, 29%
  • Customer Service, 18%
  • Sales Floor, 11%
  • Emergency Calls, 10%
  • Control Checks, 7%
  • Product Knowledge, 5%
Common customer service specialist skills
  • Customer Service, 19%
  • Strong Customer Service, 9%
  • Cleanliness, 7%
  • Front End, 7%
  • Cash Management, 7%
  • Customer Transactions, 4%

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