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Automotive service technician vs general service technician

The differences between automotive service technicians and general service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an automotive service technician, becoming a general service technician takes usually requires 2-4 years. Additionally, an automotive service technician has an average salary of $43,077, which is higher than the $28,048 average annual salary of a general service technician.

The top three skills for an automotive service technician include customer service, hand tools and dexterity. The most important skills for a general service technician are customer service, maintenance services, and strong customer service.

Automotive service technician vs general service technician overview

Automotive Service TechnicianGeneral Service Technician
Yearly salary$43,077$28,048
Hourly rate$20.71$13.48
Growth rate1%1%
Number of jobs177,784163,387
Job satisfaction--
Most common degreeAssociate Degree, 35%High School Diploma, 42%
Average age4040
Years of experience24

What does an automotive service technician do?

Automotive service technicians, often called service technicians, have a duty to inspect, maintain, and repair cars and even light trucks. It is their job as automotive service technicians to find problems, often by computerized diagnostic equipment. They do test parts and systems to guarantee that they work properly and follow checklists to ensure that every critical part is examined. Performing basic care and maintenance is also part of their main tasks, including changing oil, rotating tires, and checking fluid levels.

What does a general service technician do?

General service technicians are skilled employees who are responsible for performing maintenance duties for automobiles and other light vehicles. These technicians are required to interact with customers to discuss cost estimates for performing automotive maintenance services. They must conduct visual vehicle inspections and perform any necessary repairs or replacement of automotive parts. They are required to be skillful in operating machines that mount and balance the tires of vehicles. General service technicians must also check the electrical systems of vehicles and should know how to install car batteries.

Automotive service technician vs general service technician salary

Automotive service technicians and general service technicians have different pay scales, as shown below.

Automotive Service TechnicianGeneral Service Technician
Average salary$43,077$28,048
Salary rangeBetween $25,000 And $74,000Between $21,000 And $35,000
Highest paying CityAlexandria, VACupertino, CA
Highest paying stateMarylandAlaska
Best paying companyCypressAll American Group
Best paying industryHealth CareAutomotive

Differences between automotive service technician and general service technician education

There are a few differences between an automotive service technician and a general service technician in terms of educational background:

Automotive Service TechnicianGeneral Service Technician
Most common degreeAssociate Degree, 35%High School Diploma, 42%
Most common majorAutomotive TechnologyAutomotive Technology
Most common college--

Automotive service technician vs general service technician demographics

Here are the differences between automotive service technicians' and general service technicians' demographics:

Automotive Service TechnicianGeneral Service Technician
Average age4040
Gender ratioMale, 95.6% Female, 4.4%Male, 94.5% Female, 5.5%
Race ratioBlack or African American, 9.6% Unknown, 4.2% Hispanic or Latino, 19.5% Asian, 5.0% White, 60.9% American Indian and Alaska Native, 0.8%Black or African American, 10.0% Unknown, 4.3% Hispanic or Latino, 19.2% Asian, 5.1% White, 60.6% American Indian and Alaska Native, 0.8%
LGBT Percentage2%2%

Differences between automotive service technician and general service technician duties and responsibilities

Automotive service technician example responsibilities.

  • Inspect cars, service and repairs specializing in BMW repairs, manage shop, price and order parts, customer service
  • Perform basic care and maintenance including oil changes, lube and tune ups.
  • Start immediately after college as a lube technician doing oil changes, tires, and light duty repairs.
  • Experience with ADP write up programming.
  • Inspect, repair, and maintain Toyota vehicles.
  • Perform general service and repairs on Chevrolet and Chrysler vehicles.
  • Show more

General service technician example responsibilities.

  • Perform quick lube and general service repairs; prepare and sell repair estimates as well as promoting tire sales.
  • Perform maintenance on, mechanical, electrical, air, gas, ventilation, water, and hydraulic systems.
  • Communicate recommendations to customers base off diagnosis.
  • Load proprietary software packages onto various windows base systems.
  • General service technician in a fast-pace automotive lube and service center
  • Supervise work crews during construction and report production and quantity of windows install.
  • Show more

Automotive service technician vs general service technician skills

Common automotive service technician skills
  • Customer Service, 30%
  • Hand Tools, 12%
  • Dexterity, 9%
  • Customer Satisfaction, 5%
  • ASE, 5%
  • Automotive Repair, 4%
Common general service technician skills
  • Customer Service, 27%
  • Maintenance Services, 14%
  • Strong Customer Service, 13%
  • Vehicle Inspections, 10%
  • Oil Changes, 10%
  • Preventative Maintenance, 4%

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