Pet Care Assistant
Banfield Pet Hospital job in Burnsville, MN
The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
Serve as support to the Client Services Coordinator, Veterinary Assistant and Veterinary Technician.
Hold or restrain pets during examination, treatment, or inoculation.
Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations. Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).
Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician.
Clean the surgical suite and instruments.
Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS COMPETENCIES
Customer Focus
Peer Relationships
Integrity & Trust
Action Oriented
Listening
Preventative care and OWPs
Communication Skills
Client Service Skills
Priority Setting
Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
Ability to work at a computer for long periods of time.
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
The noise level in the work environment is moderately high.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
High School Diploma preferred.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required with customer service preferred.
Area Chief of Staff
Banfield Pet Hospital job in Apple Valley, MN
SUMMARY OF JOB PURPOSE AND FUNCTION The anticipated starting base salary range for individuals expressing interest in this position is $142,000 to $200,000 per year, plus production. Base salary to be determined by the schedule, location, experience, skills, and abilities of the applicant. Increased sign-on offerings and relocation support available.
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.
ESSENTIAL RESPONSIBILITIES AND TASKS
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Serve as a champion for quality by communicating, demonstrating and driving a culture of quality and safety at the hospital level to optimize medical care, client experience, associate engagement and hospital performance.
+ Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory and Banfield quality standards while building associate veterinarian engagement.
+ Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful in their role and deliver outstanding, high quality medical care that aligns with our six domains of quality and supports the business by delivering on hospital performance expectations.
+ In partnership with the Director of Veterinary Quality (DVQ), drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians in their hospitals.
+ Develop associate and lead veterinarians to coach new hires and deliver an exceptional onboarding and mentorship experience.
+ Deliver on veterinary quality KPIs to support the hospital, market and practice OGSMs.
+ Perform clinical skill and leadership competency development of associate and lead veterinarians to deliver high quality medical care and outstanding client service.
+ In partnership with the Regional P&O Co-Pilot (POCP) and the DVQ, identify and develop future veterinary talent for leadership roles within the practice.
+ Drive doctor engagement and retention efforts in partnership with DVQ, POCP and operations by implementing strategies to reduce turnover risk and provide consistent support at the hospital level. Support the engagement and retention of certified veterinary technicians (CVTs).
+ Responsible for medical equipment inventory and functionality in assigned hospitals and manage requests for additional medical equipment in partnership with the DVQ and Regional Vice President of Veterinary Quality (VPVQ).
+ Partner with the Practice Manager (PM) to manage medical equipment maintenance and calibration in accordance with practice and equipment supplier standards.
+ Actively participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession (i.e. regulatory boards, vendors, associations, and referral hospitals) to promote Banfield's brand reputation.
+ Ensure hospital operations meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
+ Conflict Management
+ Customer Focus
+ Developing Direct Reports
+ Directing Others
+ Building Effective Teams
Functional
+ Hiring and Staffing
+ Communication Skills
+ Managing and Measuring work
+ Peer Relationships
+ Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
+ Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
+ Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
+ Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ The noise level in the work environment is moderately high.
+ Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
+ Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
+ Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service
EXPERIENCE, EDUCATION AND/OR TRAINING
+ Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
+ Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
+ 3 years experience in small animal medicine an d surgery practice.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
M&A Counsel - Healthcare & Strategic Transactions
Minneapolis, MN job
A leading health care organization located in Minneapolis is seeking an Associate General Counsel to oversee M&A legal functions. The ideal candidate should have a Juris Doctorate, at least 3 years of transactional experience, and strong skills in negotiation and stakeholder management. This position offers a competitive salary range of $132,200 to $226,600 annually along with a comprehensive benefits package.
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Client Service Representative - 3x12 Weekend Shift (Full-Time)
Saint Paul, MN job
Job Description
The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for dedicated Full-Time Weekend Client Service Representatives to add to our team. If you are a services professional that cares intensely about everything you do, are present, and are respectful of people's differences, this position is for you!
Why AERC?
AERC-MN stands as a distinguished AAHA-accredited emergency and specialty hospital, proudly owned by local veterinarians. Operating two 24/7 facilities within the Twin Cities area, we prioritize building meaningful connections within our community rooted in kindness, dignity, and mutual respect.
We foster a supportive and inclusive company culture that emphasizes a healthy work-life balance and personal growth. We are generous with our high fives and encourage one another to think outside the litter box when it comes to problem-solving. We believe that mistakes are simply purr-fect opportunities to learn and that difficult cases help us grow our skills & knowledge.
If you actively seek and share new knowledge, assume best intentions of your colleagues, and care intensely about everything you do, you will be an instrumental value to the AERC-MN team.
Role Title: Client Service Representative
Department: Services
Shift: Full-Time Weekend (36 hrs/week), 8am-8pm, Fri-Sun
Shift Differential:$4/hr - $6/hr on top of base hourly wage plus $2 weekend differential
Benefits: Medical & dental insurance provided with generous employer contribution. Short & long-term disability, life insurance, telemedicine, and EAP provided at no additional cost to you. PTO accrual based on tenure. Stipends are available for uniforms, continuing education, dues, and so much more!
The primary function of the
Client Service Representative (CSR)
is to provide excellent client service through passionate and professional handling of a variety of client interactions, as well as the daily operations related to the client's first impression of the organization. Additionally, the CSR is expected to promote professional growth through education and learning opportunities.
Your Skills & Experiences: Who are we looking for?
Teamwork and Development
You are proactive, supportive, and collaborative.
You share knowledge, promote positivity, and take personal responsibility for your professional development.
You are eager to recommend process improvements, as well as value opinions that may be different than yours.
You seek and value open, honest communication and constructive feedback in a timely manner.
Client Service
You have a passion for customer service.
You demonstrate a natural ability to actively listen, lead with curiosity and assume best intentions of others.
You will answer phone calls, enter data into the electronic medical record platform, perform financial transactions, and reduce client anxiety by troubleshooting issues related to client service process, service failures, or other problems including identifying and resolving the problem through effective decision making and escalating issues when appropriate.
You will function as a liaison between the client and the clinicians and technical teams, so it is vital to demonstrate patience, interpersonal communication skills, empathy, and compassion.
Continued Professional Development
Skills can be taught. We value training and professional development. You will be provided with a minimum of 16 training shifts before you're set free to save lives. When you succeed, we all succeed.
This is a non animal handling role. Although you will not physically be handling patients often, you will work closely alongside them while focusing efforts to providing the best client care and support possible to both clients and the referring community.
How to Apply:
So, what are you waiting for? Click that apply now button and get started!
By submitting this application, I certify that all information I have provided is true and complete. I understand that any false information or omission may disqualify me from further consideration for
employment and may result in my dismissal if discovered at a later date.
I understand that the employer may request an investigative consumer report from a consumer reporting agency. This report may include information as to my character, reputation, personal characteristics, and mode of living obtained from neighbors, friends, former employers, schools, and others. I understand I have a right to make a written request within a reasonable time for the disclosure of the name and address of the consumer reporting agency so that I may obtain a complete disclosure of the nature and scope of the investigation. I authorize the investigation of any or all statements contained in this application to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements.
I UNDERSTAND THAT THIS APPLICATION OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE A CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT CAUSE AND WITH OR WITHOUT NOTICE.
I have read, understand, and by my submittal of the application, consent to these statements.
Technician Assistant - Emergency Services
Oakdale, MN job
Job Details Oakdale, MN St. Paul, MN $18.00 - $22.50 Hourly AnyDescription
The Primary function of the ECC Technician Assistant is to provide exceptional care of both patients and clients by service as an extension of the veterinarian or technician. To promote professional growth through education and learning opportunities. This position will report directly to the ER/ICU TA Support Team Manager.
Essential role
Assist veterinary technician with treatments and procedures as requested.
Demonstrate basic understanding of proper restra int, normal patient vitals, medications and procedures.
Set up for minor procedures and help to clean procedure room when requested.
Assist with diagnost ics when requested.
Ensure wellbeing and cleanliness of patients.
Confirm treatments and charges are correct in EMR when req uested.
Work to stock and ref111 nurse stations around the floor
Assist with documentation as well as participate in CPR when warranted.
Maintain cleanliness of treatment rooms and laundry upkeep
Report any sentinel event or adverse reactions in patients to the DVM and supervisor immediately.
Cooperate fully in any subsequent investigation.
Full-time team members are required to work a minimum of 30 hours per week. Part-time team members are required to work a minimum of 30 hours per month, but not more than 29.5 hours in one week.
This Job description is a living document and may be altered by the Leadership team at any time. In addition to the above duties position will perform any other duties requested and adhered to the team member guidebook and any other governing policies at AERC.
Qualifications
Physical Requirements
Excessive walking and standing, frequent squatting
Able to work at all clinic locations
Incur risk of injury from animals
Ability to work well under pressure and high levels of stress
Incur exposure to zoonotic diseases, radiation, anesthesia and possible hazardous medications or substances
Knowledge, Skills, and Abilities
Current student or recent graduate of veterinary technician program preferred
Two years of experience working in veterinary practice
Two years of experience working in client service
Recover CPR and/or Fear Free certification a plus
Veterinary Ophthalmologist
Oakdale, MN job
Job Details Oakdale, MN Full Time DVM $100000.00 - $150000.00 Base+Commission/year DayDetails
Veterinary Ophthalmologist Opportunity at Minnesota's Largest Locally Owned Specialty Hospital
About Us
As Minnesota's largest locally owned emergency and specialty hospital, Animal Emergency & Referral Center of Minnesota has been caring for pets-and the people who love them-since 1980. We're proud of our roots in this community and remain dedicated to providing trusted, long-term care for years to come.
We're owned by veterinarians - both in the community and on our staff. And we're managed by the same people who work in the hospital every day-leaders who know the job, the patients, and the pressure-because they've lived it too.
AERC offers true multispecialty collaboration-with boarded specialists in emergency and critical care, cardiology, dentistry, dermatology, internal medicine, radiology, surgery, oncology, neurology, and exotics-all under one roof in our state-of-the-art, newly constructed, 47,000 sq. ft. facility spanning three floors. AERC's stable and supportive environment is reflected in the tenure of our specialists-many of whom have been with us for more than a decade as they've built and expanded their departments.
We offer what no other hospital in Minnesota can: the advanced medicine and collaboration of a large multispecialty hospital, and the heart, stability, and support of a locally-owned practice that's been here for over four decades.
Location: Oakdale, MN
Compensation: Competitive Salary + Commission Incentives
Benefits include:
Shareholder/ownership opportunities for long-term career growth and an investment in your future
Medical & dental insurance provided with generous employer contribution
Hospital-sponsored short- & long-term disability, life insurance, telemedicine, and EAP
Time off for continuing education is available by request and encouraged as part of professional development.
Uniform, continuing education, and dues stipend, plus more
Qualifications:
Board certified or residency-trained in veterinary ophthalmology
Strong communication and teamwork skills
A desire to contribute to a culture of kindness, curiosity, and mutual respect
A passion for delivering high-quality veterinary care
If you're looking for a fulfilling position with a variety in casework and a supportive team, we want to hear from you!
Why Minnesota?
From bustling city vibes to serene lakeside escapes, Minnesota offers the best of both worlds. Explore world-renowned healthcare institutions like the Mayo Clinic, enjoy the Mall of America's endless entertainment, or unwind in "Cabin Country" for weekend fishing, hiking, and peace. With major league sports, award-winning dining, and a strong culture of work-life balance, Minnesota is an adventure waiting to happen.
Veterinary Ophthalmology Equipment & Capabilities
We are fully equipped to support board-certified veterinary ophthalmologists with the following state-of-the-art tools for diagnostics and surgery:
Surgical Suite
Zeiss Operating Microscope with Teaching Head
Bausch & Lomb Phacoemulsification Unit
Cryosurgical Unit
Stryker Surgical Lights
Hug-U-Vac Surgical Positioning System
Canon Rebel T6 Camera with Macro Lens & Flash
Ophthalmic Diagnostics
Slit Lamps in Each Exam Room
TonoVet Plus Tonometer
RETevet ERG (Electroretinography)
OPI Diagnostic Ultrasound
Advanced Imaging Access
GE 16-Slice CT Scanner
Siemens 1.5T MRI
Anesthesia & Nerve Block Support
Ultrasound-Guided Regional Nerve Blocking
Peripheral Nerve Stimulator Monitoring
How to Apply:
We'd love to learn more about your goals and how we can support your success - reach out to our Chief Medical Officer, Steven R. Shadwick, DVM, DACVIM, *********************, or our Chief Executive Officer, Matthew Jurikson, VMD, MBA, at *********************, today!
Description
The primary function of the AERC Veterinary Specialist is too provide and recommend the highest standards of care to both existing patients of AERC and future referrals to AERC. A Specialist is defined as a Board Certified Diplomat of an AVMA-recognized organization. All Board Certified Specialists or Certification Eligible Veterinarians report to the Specialist Team Lead.
Education
DVM degree from an AVMA recognized school of Veterinary Medicine Board Certification in AVMA recognized
Specialty College preferred
Completed residency and eligible for board certification as determined case by case
Physical Requirements
Ability to lift a minimum of 40 pounds from floor to table height
Excessive walking and standing; frequent squatting
Be able to work at or travel to all clinic locations Incur risk of injury from animals
Ability to work well under pressure and high levels of stress
Exposure to controlled, chemo-therapeutic, teratogenic, and mutagenic drugs
Medicine
Able to perform current standard of care procedure applicable to specialty
Able to perform all general skills of a veterinarian including physical exams, documentation, basic surgeries, diagnostics and interpretations, etc.
High level of knowledge regarding current uses for pharmacology treatments
Extremely high level of bedside manner and interpersonal communication
Some degree of after-hours availability to perform emergency procedures specific to specialty. Varies with department.
Work collaboratively with other departments on multi-disciplinary cases
Refer appropriately to other specialties within AERC whenever possible
Human Resources
Willingness to participate in recruitment of department team members
Willingness to participate in interviews and other meetings for incoming veterinarians
Able to demonstrate professional decorum with all AERC team members at all times
Strict adherence and promotion of the AERC Core Values at all times
Communication
Frequent phone communication with referring veterinarians
Able to take after-hours calls for case consult from AERC veterinarians
Referring veterinarian clinic visits as outlined in contract
Conduct continuing education events as outline in contract
Other Expectations
Maintain compliance with AERC team meetings and exercises as they arise
Mentor Veterinary Technicians seeking Technician Certification in a specialty
Consult with Leadership and Board of Directors on expansion of services, therapeutics, and diagnostics
Come to Board meetings as requested
Abide by all other aspects of contract as outlined
This job description is a living document and may be altered by the Leadership team at any time. In addition to the above duties, the Veterinary Specialist will perform any other duties that clean, maintain and improve the hospitals and company.
Easy ApplyKennel Attendant
Maple Grove, MN job
**We are seeking an experienced Animal Care Attendant to join our team at VCA Animal Wellness Center of Maple Grove. The successful candidate will share our commitment to delivering exceptional service to our loyal clientele and the highest quality care to their boarded pets.**
**Responsibilities include, but are not limited to:**
**Feeding, medicating, and caring for dogs and cats as well as monitoring the wellbeing of our boarders and communicating with Veterinarians and Technicians when necessary**
**Walking dogs**
**Cleaning enclosures used to house dogs and cats**
**Supervising doggie daycare sessions; we split groups based on size and run**
**Providing grooming services such as bathing, nail trims, etc.**
**Helping with cleaning duties such as laundry, washing dishes, etc.**
**Sanitizing and maintaining hospital premises**
**Assisting Veterinarians and Technicians when necessary**
**Excellent communication across different departments, with the hospital staff, and with clients. Communication is in-person, by phone, through client file notes, and via e-mail and text-message**
**Preferred Skills:**
**Knowledge of dog and cat body language and behavior.**
**General animal care and handling experience.**
**Familiarity with Microsoft Office and Outlook, as well as basic typing skills**
**We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!**
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!**
**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)**
**We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com**
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Pet Care Assistant
Banfield Pet Hospital job in Richfield, MN
SUMMARY OF JOB PURPOSE AND FUNCTION The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
· Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
· Maintain the flow of the Cycle of Service in accordance with position. Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis.
· Hold or restrain pets during examination, treatment, or inoculation.
· Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
· Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).
· Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician.
· Clean the surgical suite and instruments.
· Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols.
· Other job duties as assigned.
Hiring Qualifications
CAPABILITIES AND EXPERIENCE (CAN DO)
· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
· Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
· Independence - Able and willing to perform tasks and duties without supervision as appropriate.
· Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
· Ability to work at a computer for long periods of time.
· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
· The noise level in the work environment is moderately high.
· Requires sufficient ambulatory skills in order to perform duties while at hospital.
· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
· High School Diploma preferred.
· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
· One year of related experience required with customer service preferred.
COMPENSATION & BENEFITS
· Pay Range for this role is $15.97 - $19.75/hour. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location.
· Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes:
o Medical, Dental, Vision
o Basic Life (company paid) & Supplemental Life
o Short- and Long-Term Disability (company paid)
o Flexible Spending Accounts
o Commuter Benefits*
o Legal Plan*
o Health Savings Account with company funding
o 401(k) with generous company match*
o Paid Time Off & Holidays*
o Paid Parental Leave
o Student Debt Program (for FT DVMs)
o Continuing Education allowance for eligible positions*
o Free Optimum Wellness Plans for your pets' preventive and general care*
*Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
Hospital Coding Subject Matter Expert
Minneapolis, MN job
_This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges._ **Explore opportunities with Optum** , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together.**
Responsible for providing oversight to Optum360 coding services, directly overseeing facility-based and/or HIM (Health Information Management) Center operations leadership of Optum 360 Coding Departments within the assigned Region. The SME will lead key initiatives within the organization related to Quality metrics, workflow improvement, and audits, etc. to meet or exceed metrics, drive efficient coding services, and deliver performance excellence through standardization of processes and focus primarily on ensuring best practices are followed within their respective facilities.
The Coding SME is a critical member of the Optum360 HIM/Coding Operations team. This role is responsible for client facing meetings with the Quality Teams, CDI, and others directly related to accounts associated with prebill reviews, such as, HAC/PSIs. The Coding SME drives continuous quality improvements and tracks, monitors, and trends performance to improve business objectives and to disrupt the status quo to exceed Service Level Agreement commitments. This position must maintain strong client relationships and represent Optum360 in all aspects of its values.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am - 6pm. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training and the hours during training will be during normal business hours.
**Primary Responsibilities:**
+ Maintains and demonstrates expert knowledge of coding, coding operations, coding review of all coding staff (domestic and global) and best demonstrated coding practices; drives the integration of Optum360 Coding related business objectives within the client environment.
+ Identifies & builds consensus for facilitation of system and process standardization, utilization of best practices, work integration, change management, issue resolution, metric development and measurement, and communication related to the key components of coding operations:
+ Works collaboratively with HIM, CDI, Client, and Coding Operations to monitor day to day coding operations, complete prebill coding reviews, and prebill quality reviews.
+ Assists Coding Leadership with oversight of processes and initiatives designed to continuously improve coding quality and/or efficiency.
+ Maintains expert knowledge of coding to ensure high level of accuracy and proficiency standards of performance are achieved to meet or exceed targets.
+ Effectively leads and participates in coding quality assurance/compliance activities that include action plans relevant to audit results including remediation, education, and when appropriate assisting to create and monitor corrective action plans
+ Serves as the liaison between the coding operations collaboratively bring each unit together including establishing, building, and maintaining cohesive relationships with the client.
+ Effectively utilizes tools and data provided to capture and continually improve union, client, and employee engagement. Leads initiatives towards meeting and exceeding employee satisfaction.
+ Leads by example; promotes teamwork by fostering a positive, transparent, and focused working environment which achieves maximum results.
+ Participates actively in leadership forums at the system level and leads such forums and other informational/educational offerings for assigned HIM/Coding/CDI Managers.
+ Provides team leadership and promotes a successful business operation by: Executes the integration of the Optum360 Coding functions and processes in the facilities they serve. Leverages standard processes, systems, or other vehicles to reduce waste and cost at the facility while improving SLAs, KPIs (Key Performance Indicators), metrics and the overall client and/or patient experience. Fosters teamwork atmosphere between business and clinical stakeholders. Provides staff training and mentoring. Provides development of employees through consistent and constructive feedback geared towards accuracy. Rewards and recognizes performance and provides leadership direction during the common review process. Seeks to innovate and foster innovative ideas toward the development of staff to ensure increased employee engagement and employee satisfaction.
+ Other duties as needed and assigned by Optum360 leadership, including but not limited to leading and conducting special projects. Develops project work plans, facilitates resource allocation, executes project tasks and obtains assistance from other intra and inter-departmental resources, as required.
+ Subject Matter Expert of applicable Federal, State, and local laws and regulations, Optum360's organizational integrity program, standards of conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
+ Promotes a service-oriented culture within the organization and assures satisfaction with the quality and amount of support provided for departmental functions, initiatives, and projects.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED
+ AAPC or AHIMA (CCS, CPC, RHIT or RHIA) coding credential
+ Must be 18 years of age or older
+ 3+ years of experience in inpatient hospital coding
+ Experience with MS-DRG and/or APR-DRG
+ Experience with ICD-10-CM and/or ICD-10-PCS coding systems
+ Experience working collaboratively with CDI and/or Quality leadership in partnership to improve reimbursement and coding accuracy
+ Experience with computer assisted coding technologies and EMR (Electronic Medical Record) coding workflow
+ Experience with Microsoft Office Suite, including Excel, Word, and PowerPoint
+ Ability to work an eight-hour shift between 6:00 AM and 6:00 PM, Monday through Friday.
**Preferred Experience:**
+ 5+ years as a subject matter expert in corporate coding leadership role for large multi-site healthcare organizations with at least 35 coding staff members, both internal and contract as well as remote and/or domestic and global
+ Ability to influence change and serve as primary change agent
+ Ability to work with a variety of individuals in executive, managerial and staff level positions. The incumbent frequently interacts with staff at the Corporate/National, Regional and Local organizations. May also interact with external parties, such as financial auditors, third party payer auditors, consultants, and various hospital associations
+ Operational knowledge of health care related Federal and State regulations, as well as standards from regulatory agencies and accrediting organizations (e.g., CMS, TJC)
**Telecommuting Requirements:**
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
**Soft Skills:**
+ Excellent organizational skills required (ability to multi-task, produce rapid turnaround, and effectively manage multiple projects)
+ Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum360 and our client organization(s)
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 - $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Executive Assistant to the Chief Medical Officer - Minnetonka, MN
Minnetonka, MN job
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
UnitedHealthcare is seeking a highly qualified Executive Assistant who can thrive in a dynamic and varied work environment. This position will provide support to the Chief Medical Officer and senior leadership team of UnitedHealthcare for Employer & Individual in a manner consistent with the highest levels of performance and professionalism based in our Minnetonka, MN office. This position requires solid skills in the areas of relationship building, communication, and partnering with other leaders' executive assistants, as well as with colleagues at all levels in the organization.
The role is based in Minnetonka, Minnesota, working in a hybrid model defined as four days per week in the office.
Primary Responsibilities:
* Provide primary support to the CMO with schedule, coordinate and manage meetings, expenses & travel and support to senior leadership team
* Maintain and communicate sensitive or confidential information in accordance with internal policies and procedures for the office of the CMO
* Manage active calendars, resolve scheduling conflicts as they arise, prioritize ensuring effective time management for the CMO and other executives
* Create, prepare, and distribute all meeting materials
* Familiarity with charitable/community relations and promotional items budget and sponsorships
* Ensure all resources and technology is set up and working for all meetings
* Facilitate handling of requests for information; evaluate requests and use judgment to take action
* Work effectively as an integral member of a team; provide administrative support on various business unit projects and initiatives
* Prepare presentations, letters, memos, monthly and quarterly reports, and charts using MS Office
* Greet visiting clients, guests and employees
* Attend meetings, capture notes and action items, follow up on action items
* Independently perform varied administrative duties related to functional area
* Act as a liaison and work with building management and UHG facilities manager to maintain awareness of potential issues and or repairs needed within the office environment and coordinate maintenance and repair
* Maintain and keep updated office and CMO distribution lists
* Maintain a high level of organization and attention to detail
* Handle highly confidential information discreetly
* Interact with individuals at all levels of the organization
Critical skills:
* Demonstrated interpersonal skills
* Tact, diplomacy, and sensitivity to respect confidential information
* Comfortable with change
* Adept at managing multiple priorities
* Solid emotional intelligence
* Exceptional attention to detail and follow-though
* High energy, positive outlook, remains calm in stressful, pressured situations; remains calm when problem solving
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 5+ years of administrative experience supporting C-suite leaders within a global, complex and fast-paced Fortune 500 organization
* Experience supporting multiple executives within a fast-paced, dynamic environment
* Experience leveraging AI capabilities such as ChatGPT and Copilot to improve team efficiency
* Experience arranging Microsoft Teams virtual meetings
* Experience coordinating large meetings for senior leadership
* Experience coordinating office moves including hardware and software requisitions, travel arrangements, submitting expenses, new hire onboarding and other office management responsibilities
* Advanced proficiency within Microsoft Office Outlook, Excel, PowerPoint, Word, Teams, and Visio
* Willing and able to travel 5-10% +/- depending on business need
* Reside within commuting distance to Minnetonka, MN
Preferred Qualifications:
* Health insurance experience
* SharePoint experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Certified Veterinary Technician - Emergency Services
Oakdale, MN job
Job Details Oakdale, MN St. Paul, MN Full Time $25.00 - $30.50 Hourly AnyDescription
The Certified Veterinary Technician provides exceptional care of both patients and clients by service as an extension of the veterinarian. The ER/ICU Technician is expected to promote professional growth through education and learning opportunities. This position will report directly to the ER/ICU Support Team Managers.
Essential Duties and Responsibilities
The following is a list of job responsibilities for the Certified Veterinary Technician. This list is not all-inclusive and may be broadened or changed to meet our changing business environment:
Complete medical procedures and treatments as directed by DVM in charge of the case.
Demonstrate high level math skills.
Demonstrate comprehensive understanding of medications and diseases.
Report any sentinel events to DVM and Charge Technician-ensure DVM reports sentinel event.
Confirm treatments and charges are correct in EMR.
Collect and run diagnostics as ordered by DVM.
Perform quality controls and maintenance of lab and medical equipment, troubleshooting when necessary.
Be responsible to work scheduled rotation or find replacement when needed
Adhere to AERC Guidebook and AERC Core Values and AAHA requirements
Adhere to compliance and procedure protocols
Full-time team members are required to work a minimum of 30 hours per week. Part-time team members are required to work a minimum of 30 hours per month, but not more than 29.5 hours in one week.
Qualifications
Physical Requirements
Lift a minimum of 40 pounds floor to table height.
Endure exposure to controlled, chemo-therapeutic, teratogenic, and mutagenic drugs or gases.
Exposure to radiation from various sources.
Exposure to high noise levels.
Extended periods of standing, walking, lifting, squatting, bending, turning, and other physical activities.
Prolonged exposure to phone use, computers, sitting, and typing.
Alternating between sitting and standing frequently.
Exposure to zoonotic diseases.
Current certification as a veterinary technician required
Outstanding communication skills in a high-stress environment
Computer proficient: Microsoft Office 365, EMR software, typing skills
Able to prioritize and delegate responsibilities as needed
Preferred
Degree in Veterinary Technology from an AVMA-accredited school
Two-years recent experience in practice
Knowledge, Skills, And Abilities
Client Focused
Able to organize, prioritize, and delegate responsibilities as needed.
Show initiative and commitment to ongoing process improvement
Performs work under minimal supervision in a high stress environment
Handles complex issues and problems, seeking assistance when needed
Able to work autonomously and as part of a team
Senior IBMi Security Admin
Eden Prairie, MN job
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is to secure the IBMi servers and the applications to prevent unauthorized access to client data, system configurations, application function, communications between servers and vendor products. This position will also help provide evidence for various audits that take place such as ICFR, SOC, HITRUST and client or state and federal required audits.
In addition, this position will help educate and mentor junior engineer positions, drive security breach evidence collection, assist in building new reporting of security activity using various security tools, some programming and SQL.
This position will also support the FISMA secure environment for State and Federal clients.
Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Bachelor's Degree (or higher)
+ 8+ years of IBMi System Admin experience with proven ability to secure users, applications and connectivity using object level security methods
+ 2+ years of experience with any one of the security applications like Enforcive, or Compliance Monitor, Command Security, SIEM4, or Identity Manager or any other similar security applications
+ 2+ years of SQL experience
+ 1+ years of experience with either ICFR, SOX or HITRUST audit evidence collection background
**Preferred Qualifications:**
+ Knowledge of Enforcive, Compliance Monitor, command security, SIEM4, Identity Manager or other security applications
+ ICFR, SOX and HITRUST Audit evidence collection background
+ Experience with RPG programming
+ Prior experience in a FISMA level environment
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #GREEN
Veterinary Assistant
Banfield Pet Hospital job in Coon Rapids, MN
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
JOB TITLE Veterinary Assistant TEAM Hospital FUNCTION, FAMILY Service Operations (Pet), Hospital Operations (Pet) COST CTR #: Varies REPORTS TO Practice Manager JOB LEVEL B3 FLSA CLASSIFICATION Non-Exempt Exempt STATUS Full-time Part-time SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - .docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Position Description Veterinary Assistant - Job Description.docx 3 of 3 Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred.
The pay range for this role is
$16.79 - $21.46 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyClient Service Coordinator - 005037
Banfield Pet Hospital job in Bloomington, MN
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Description
ESSENTIAL RESPONSIBILITIES AND TASKS
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
+ Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
+ Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
+ Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
+ Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
+ Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
+ Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
+ Conduct administrative functions as necessary.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity & Trust - Action Oriented - Listening
Functional - Preventative care and OWPs - Communication Skills - Client Service Skills - Priority Setting - Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Communication skills - Reads, writes and speaks fluent English, using appropriate grammar , style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Problem solving skills - Demonstrates a strong ability to identify , analyze and solve problems. Translates problems into practical solutions.
+ Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent ; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
+ Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
+ Ability to work at a computer for long periods of time.
+ Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
+ Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
+ The noise level in the work environment is moderately high.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
+ High School Diploma or equivalent preferred.
+ Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
+ One year related experience required with customer service preferred.
+ Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred
Pay Range: $16.16 - $20.66 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.
Check out some of our "Meow-velous" benefits:
+ Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
+ Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
+ Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
+ Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
+ Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
+ Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
+ Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
+ Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
+ Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
+ Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
+ Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
+ Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
+ Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
+ Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
+ Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
+ Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
+ Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
+ Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
+ Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
+ Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
+ Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
UnitedHealthcare (UHCT) Chief Technology Officer
Eden Prairie, MN job
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Chief Technology Officer (CTO) for UnitedHealthcare's Technology team (UHCT) is a visionary and execution-focused leader responsible for driving enterprise-wide technology strategy, innovation, and transformation. They will ensure that UHCT's digital platforms, data systems, and AI transformation align with business goals to deliver affordable coverage, seamless member experience and high-quality care. The CTO reports to the CIO of UnitedHealthcare and collaborates closely with Optum Technology, business CIOs, and product leaders across Medicare & Retirement, Community & State, Employer & Individual, and ancillary lines of business. The role is pivotal in advancing UHCT's mission to deliver the most affordable coverage, simplest experience, and highest quality care.
**Primary Responsibilities:**
Strategic Leadership
+ Define and execute UHCT's technology vision in alignment with enterprise initiatives
+ Serve as a core member of the UHCT executive leadership team, influencing enterprise-wide planning and decision-making
+ Oversee engineering and architecture excellence, platform modernization, and AI/ML transformation
Technology Innovation & Delivery
+ Drive the development and adoption of reusable AI components and enterprise-wide AI productivity tools
+ Ensure responsible AI practices across the software development lifecycle
+ Champion modern engineering practices and scalable digital platforms that support business automation requests
+ Drive AI transformation agenda; partner with UCHT AI leads to implement AI strategy into workforce model; showcase and share adoption across business & technology teams
+ AI Architecture
+ Data & API Strategy
+ Prototyping
+ Managing reuse
+ Roadmap communication
+ Security Strategy (in conjunction with Enterprise Security team)
+ Stability and resiliency
+ Peak season readiness
Organizational Enablement
+ Influence and enable high-performing engineering and architecture teams across UHCT
+ Foster a culture of innovation, psychological safety, and continuous learning
+ Partner with businesses to deliver secure, compliant, and scalable technology solutions
Governance & Operations
+ Manage capital and operational budgets, workforce planning, and vendor relationships
+ Oversee Security, Stability, Cloud Migration efforts across all of UHCT
+ Ensure compliance with enterprise security, privacy, and regulatory standards
+ Lead quarterly business reviews (QBRs) and technology forums to align stakeholders and track progress
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
**Education & Experience**
+ 15+ years of progressive technology leadership experience, including 5+ years in a senior executive role within a complex, matrixed organization
+ Proven track record of leading large-scale digital and data transformations in healthcare or similarly regulated industries
**Skills & Competencies**
+ Proven deep expertise in cloud platforms, AI/ML, data architecture, and enterprise systems
+ Demonstrated business acumen with the ability to translate strategy into execution
+ Exceptional communication, stakeholder management and change leadership skills
+ Disruptive thinker, willing to challenge conventional and siloed thinking, drive change and offer a different viewpoint
+ Demonstrated success leveraging innovative technology to meet business objectives
+ Proven ability to operate and effectively navigate in a highly complex, matrixed environment with a high level of collaboration
+ Ability to build effective working relationships with executives and key business partners to drive change agendas that transform the organization
+ Demonstrated success influencing c-Suite stakeholders
+ Ability to build the right team, focus people and model/demand integrity
+ Knowledgeable of security issues and associated technologies to securely protect our assets
+ Broad technology experience, including complex systems integration expertise
+ Experience leveraging shared technology services in a global organization
+ Results-oriented individual with solid influencing, problem solving and negotiation skills
+ Resilience and curiosity
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer
benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role
will range from $225,000 to $375,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come
down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Veterinary Surgeon
Oakdale, MN job
Job Details Oakdale, MN Full Time DVM $100000.00 - $150000.00 Base+Commission/year DayDetails
Small Animal Surgeon Opportunity at Minnesota's Largest Locally Owned Specialty Hospital
About Us
As Minnesota's largest locally owned emergency and specialty hospital, Animal Emergency & Referral Center of Minnesota has been caring for pets-and the people who love them-since 1980. We're proud of our roots in this community and remain dedicated to providing trusted, long-term care for years to come.
We're owned by veterinarians - both in the community and on our staff. And we're managed by the same people who work in the hospital every day-leaders who know the job, the patients, and the pressure-because they've lived it too.
AERC offers true multispecialty collaboration-with boarded specialists in emergency and critical care, cardiology, dentistry, dermatology, internal medicine, radiology, surgery, oncology, neurology, and exotics-all under one roof in our state-of-the-art, newly constructed, 47,000 sq. ft. facility spanning three floors. AERC's stable and supportive environment is reflected in the tenure of our specialists-many of whom have been with us for more than a decade as they've built and expanded their departments.
We offer what no other hospital in Minnesota can: the advanced medicine and collaboration of a large multispecialty hospital, and the heart, stability, and support of a locally-owned practice that's been here for over four decades.
Location: Oakdale, MN
Compensation: Competitive Salary + Commission Incentives
Benefits include:
Shareholder/ownership opportunities for long-term career growth and an investment in your future
Medical & dental insurance provided with generous employer contribution
Hospital-sponsored short- & long-term disability, life insurance, telemedicine, and EAP
Time off for continuing education is available by request and encouraged as part of professional development.
Uniform, continuing education, and dues stipend, plus more
Qualifications:
Experience or a willingness to work with a diverse range of cases, including soft tissue, orthopedic, and oncologic surgeries
Board certified or residency-trained in veterinary small animal surgery
Strong communication and teamwork skills
A desire to contribute to a culture of kindness, curiosity, and mutual respect
A passion for delivering high-quality veterinary care
If you're looking for a fulfilling position with a variety in casework and a supportive team, we want to hear from you!
Why Minnesota?
From bustling city vibes to serene lakeside escapes, Minnesota offers the best of both worlds. Explore world-renowned healthcare institutions like the Mayo Clinic, enjoy the Mall of America's endless entertainment, or unwind in "Cabin Country" for weekend fishing, hiking, and peace. With major league sports, award-winning dining, and a strong culture of work-life balance, Minnesota is an adventure waiting to happen.
Surgical Equipment & Capabilities
Dedicated surgical suites for soft tissue, orthopedic, and advanced interventional (C-arm guided) procedures
Stryker surgical lighting
Cautery smoke evacuation systems
Hall Surgairtome pneumatic drills
MicroAire battery-powered drills
Advanced Surgical Technology
ForceTriad Ligasure energy platforms
Monopolar and bipolar electrocautery
Storz arthroscopy and laparoscopy tower
Edge Life handheld ultrasound
Specialized Interventions
Tracheal stenting capabilities
SUB (Subcutaneous Ureteral Bypass) placement
On-site Diagnostic Imaging
GE C-arm fluoroscopy
GE 16-slice CT scanner
Siemens 1.5T MRI
DR radiology system with Fuji detector
Laboratory & Support Services
Full IDEXX in-house laboratory
In-house blood banking
How to Apply:
We'd love to learn more about your goals and how we can support your success - reach out to our Chief Medical Officer, Steven R. Shadwick, DVM, DACVIM, *********************, or our Chief Executive Officer, Matthew Jurikson, VMD, MBA, at *********************, today!
Description
The primary function of the AERC Veterinary Specialist is too provide and recommend the highest standards of care to both existing patients of AERC and future referrals to AERC. A Specialist is defined as a Board Certified Diplomat of an AVMA-recognized organization. All Board Certified Specialists or Certification Eligible Veterinarians report to the Specialist Team Lead.
Education
DVM degree from an AVMA recognized school of Veterinary Medicine Board Certification in AVMA recognized
Specialty College preferred
Completed residency and eligible for board certification as determined case by case
Physical Requirements
Ability to lift a minimum of 40 pounds from floor to table height
Excessive walking and standing; frequent squatting
Be able to work at or travel to all clinic locations Incur risk of injury from animals
Ability to work well under pressure and high levels of stress
Exposure to controlled, chemo-therapeutic, teratogenic, and mutagenic drugs
Medicine
Able to perform current standard of care procedure applicable to specialty
Able to perform all general skills of a veterinarian including physical exams, documentation, basic surgeries, diagnostics and interpretations, etc.
High level of knowledge regarding current uses for pharmacology treatments
Extremely high level of bedside manner and interpersonal communication
Some degree of after-hours availability to perform emergency procedures specific to specialty. Varies with department.
Work collaboratively with other departments on multi-disciplinary cases
Refer appropriately to other specialties within AERC whenever possible
Human Resources
Willingness to participate in recruitment of department team members
Willingness to participate in interviews and other meetings for incoming veterinarians
Able to demonstrate professional decorum with all AERC team members at all times
Strict adherence and promotion of the AERC Core Values at all times
Communication
Frequent phone communication with referring veterinarians
Able to take after-hours calls for case consult from AERC veterinarians
Referring veterinarian clinic visits as outlined in contract
Conduct continuing education events as outline in contract
Other Expectations
Maintain compliance with AERC team meetings and exercises as they arise
Mentor Veterinary Technicians seeking Technician Certification in a specialty
Consult with Leadership and Board of Directors on expansion of services, therapeutics, and diagnostics
Come to Board meetings as requested
Abide by all other aspects of contract as outlined
This job description is a living document and may be altered by the Leadership team at any time. In addition to the above duties, the Veterinary Specialist will perform any other duties that clean, maintain and improve the hospitals and company.
Easy ApplyChief Architect with AI/ML for OptumRx
Eden Prairie, MN job
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Chief AI Architect for OptumRx leads the design and implementation of AgenticAI, shaping the company's AI/ML strategy. This role drives the shift to an AI-focused enterprise, collaborating with executives to set strategic direction, optimize operations, and enable innovation. The ideal candidate has solid AI/ML expertise, leadership experience, and a proven record in large-scale AI transformation.
**Primary Responsibilities:**
+ Involved across many aspects of architecture, design, build, engineering and implementation of technical solutions and capabilities providing technical leadership
+ Communicate overall architecture vision, technical strategies, and trade-offs across various levels in the organization to gain buy-in
+ Provide recommendations and technical guidance to improve performance, reliability, and reusability within the constraints of budget, resource and business dependencies
+ Engage across teams in a capacity that ranges from assisting on in-flight initiatives, up to technical briefings and demonstrations of new technologies across the organization
+ Leads business solutions, capabilities, and is a solid influencer that engages with client executives and stakeholders
+ Provides leadership to and is accountable for the performance and results through multiple layers of management and senior level professional staff
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 8+ years of software engineering experience with Java and/or Python
+ 5+ years of knowledge in generative AI models, AgenticAI systems for autonomous decision-making, and traditional AI/ML techniques like supervised, unsupervised, and reinforcement learning
+ 3+ years of design and implementation of advanced AI/ML strategies
+ 3+ years of Cloud-Native AI deployment
**Preferred Qualifications:**
+ 2+ years of experience with frameworks such as Langgraph, Autogen, CrewAI, OpenAI APIs, and Scikit-learn
+ 1+ years of experience developing applications powered by generative AI (e.g., conversational AI, content creation, personalization) and AgenticAI systems for adaptive and goal-oriented decision-making
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Veterinary Medical Contact Center Representative
Saint Paul, MN job
Job Description
The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for a part-time
Contact Center Representative
to add to our team.
Why AERC?
AERC-MN is an established and renowned AAHA-accredited emergency and specialty hospital that is 100% owned by local veterinarians. With two, 24/7 facilities in the Twin Cities area, we build meaningful relationships with our community by treating one another with kindness, dignity, and respect.
We offer excellent compensation and benefit packages, and our company culture emphasizes a healthy work/home/family integration. We are generous with our high fives and encourage one another to think outside the litter box when it comes to problem-solving. We believe that mistakes are simply purr-fect opportunities to learn, and that difficult cases help us grow our skills and knowledge.
If you actively seek and share new knowledge, assume best intentions of your colleagues, and care intensely about everything you do, you will be an instrumental value to the AERC-MN team
Role Title: Veterinary Triage Technician - Medical Contact Center Representative
Department: Contact Center
Shift: PM
Shift Differential: Eligible for Weekend & Evening Shifts
Benefits: Medical & dental insurance provided with generous employer contribution. Short & long-term disability, life insurance, telemedicine, and EAP provided at no additional cost to you. PTO accrual based on tenure. Stipends are available for uniforms, continuing education, and dues.
The primary function of the Medical Contact Center Representative in the Services Department is to provide exceptional care of both patient and clients by service as an extension of the veterinarian. Additionally, the Contact Center Representative is expected to promote professional growth through education and learning opportunities. The position will report directly to the Contact Center Team Support Manager.
Your Skills & Experiences: Who are we looking for?
Teamwork and Development
You are proactive, supportive, and collaborative.
You share knowledge, promote positivity, and take personal responsibility for your professional development.
You are eager to recommend process improvements, as well as value opinions that may be different than yours.
You seek and value open, honest communication and constructive feedback in a timely manner.
Client Service
You have a passion for customer service.
You demonstrate a natural ability to actively listen, lead with curiosity and assume best intentions of others.
You will answer phone calls, enter data into the electronic medical record platform, perform financial transactions, and reduce client anxiety by troubleshooting issues related to client service process, service failures, or other problems including identifying and resolving the problem through effective decision making and escalating issues when appropriate.
You will function as a liaison between the client and the clinicians and technical teams, so it is vital to demonstrate patience, interpersonal communication skills, empathy, and compassion.
Continued Professional Development
Skills can be taught. We value training and professional development. You will be provided with a minimum of 16 training shifts before you're set free to save lives. When you succeed, we all succeed.
This is a non animal handling role. Although you will not physically be handling patients often, you will work closely alongside them while focusing efforts to providing the best client care and support possible to both clients and the referring community.
A.A.S or B.S Degree in veterinary Technology from a AVMA accredited school strongly preferred
Two years of client service experience or customer support required
One year of clinical practice if credentialed strongly preferred, fours years if not credentialed
How to Apply:
So, what are you waiting for? Click that apply now button and get started! We make every effort to respond within three business days, so we won't keep you waiting.
By submitting this application, I certify that all information I have provided is true and complete. I understand that any false information or omission may disqualify me from further consideration for
employment and may result in my dismissal if discovered at a later date.
I understand that the employer may request an investigative consumer report from a consumer reporting agency. This report may include information as to my character, reputation, personal characteristics, and mode of living obtained from neighbors, friends, former employers, schools, and others. I understand I have a right to make a written request within a reasonable time for the disclosure of the name and address of the consumer reporting agency so that I may obtain a complete disclosure of the nature and scope of the investigation. I authorize the investigation of any or all statements contained in this application to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements.
I UNDERSTAND THAT THIS APPLICATION OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE A CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT CAUSE AND WITH OR WITHOUT NOTICE.
I have read, understand, and by my submittal of the application, consent to these statements.
Veterinary Radiologist
Oakdale, MN job
Job Details Oakdale, MN Full Time DVM $100000.00 - $150000.00 Base+Commission/year DayDetails
Veterinary Radiologist Opportunity at Minnesota's Largest Locally Owned Specialty Hospital
About Us
As Minnesota's largest locally owned emergency and specialty hospital, Animal Emergency & Referral Center of Minnesota has been caring for pets-and the people who love them-since 1980. We're proud of our roots in this community and remain dedicated to providing trusted, long-term care for years to come.
We're owned by veterinarians - both in the community and on our staff. And we're managed by the same people who work in the hospital every day-leaders who know the job, the patients, and the pressure-because they've lived it too.
AERC offers true multispecialty collaboration-with boarded specialists in emergency and critical care, cardiology, dentistry, dermatology, internal medicine, radiology, surgery, oncology, neurology, and exotics-all under one roof in our state-of-the-art, newly constructed, 47,000 sq. ft. facility spanning three floors. AERC's stable and supportive environment is reflected in the tenure of our specialists-many of whom have been with us for more than a decade as they've built and expanded their departments.
We offer what no other hospital in Minnesota can: the advanced medicine and collaboration of a large multispecialty hospital, and the heart, stability, and support of a locally-owned practice that's been here for over four decades.
Location: Oakdale, MN
Compensation: Competitive Salary + Commission Incentives
Benefits include:
Shareholder/ownership opportunities for long-term career growth and an investment in your future
Medical & dental insurance provided with generous employer contribution
Hospital-sponsored short- & long-term disability, life insurance, telemedicine, and EAP
Time off for continuing education is available by request and encouraged as part of professional development.
Uniform, continuing education, and dues stipend, plus more
Qualifications:
Board certified or residency-trained in veterinary radiology
Strong communication and teamwork skills
A desire to contribute to a culture of kindness, curiosity, and mutual respect
A passion for delivering high-quality veterinary care
If you're looking for a fulfilling position with a variety in casework and a supportive team, we want to hear from you!
Why Minnesota?
From bustling city vibes to serene lakeside escapes, Minnesota offers the best of both worlds. Explore world-renowned healthcare institutions like the Mayo Clinic, enjoy the Mall of America's endless entertainment, or unwind in "Cabin Country" for weekend fishing, hiking, and peace. With major league sports, award-winning dining, and a strong culture of work-life balance, Minnesota is an adventure waiting to happen.
How to Apply:
We'd love to learn more about your goals and how we can support your success - reach out to our Chief Medical Officer, Steven R. Shadwick, DVM, DACVIM, *********************, or our Chief Executive Officer, Matthew Jurikson, VMD, MBA, at *********************, today!
Description
The primary function of the AERC Veterinary Specialist is too provide and recommend the highest standards of care to both existing patients of AERC and future referrals to AERC. A Specialist is defined as a Board Certified Diplomat of an AVMA-recognized organization. All Board Certified Specialists or Certification Eligible Veterinarians report to the Specialist Team Lead.
Education
DVM degree from an AVMA recognized school of Veterinary Medicine Board Certification in AVMA recognized
Specialty College preferred
Completed residency and eligible for board certification as determined case by case
Physical Requirements
Ability to lift a minimum of 40 pounds from floor to table height
Excessive walking and standing; frequent squatting
Be able to work at or travel to all clinic locations Incur risk of injury from animals
Ability to work well under pressure and high levels of stress
Exposure to controlled, chemo-therapeutic, teratogenic, and mutagenic drugs
Medicine
Able to perform current standard of care procedure applicable to specialty
Able to perform all general skills of a veterinarian including physical exams, documentation, basic surgeries, diagnostics and interpretations, etc.
High level of knowledge regarding current uses for pharmacology treatments
Extremely high level of bedside manner and interpersonal communication
Some degree of after-hours availability to perform emergency procedures specific to specialty. Varies with department.
Work collaboratively with other departments on multi-disciplinary cases
Refer appropriately to other specialties within AERC whenever possible
Human Resources
Willingness to participate in recruitment of department team members
Willingness to participate in interviews and other meetings for incoming veterinarians
Able to demonstrate professional decorum with all AERC team members at all times
Strict adherence and promotion of the AERC Core Values at all times
Communication
Frequent phone communication with referring veterinarians
Able to take after-hours calls for case consult from AERC veterinarians
Referring veterinarian clinic visits as outlined in contract
Conduct continuing education events as outline in contract
Other Expectations
Maintain compliance with AERC team meetings and exercises as they arise
Mentor Veterinary Technicians seeking Technician Certification in a specialty
Consult with Leadership and Board of Directors on expansion of services, therapeutics, and diagnostics
Come to Board meetings as requested
Abide by all other aspects of contract as outlined
This job description is a living document and may be altered by the Leadership team at any time. In addition to the above duties, the Veterinary Specialist will perform any other duties that clean, maintain and improve the hospitals and company.
Easy ApplyVeterinary Assistant
Banfield Pet Hospital job in Woodbury, MN
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - .docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Position Description Veterinary Assistant - Job Description.docx 3 of 3 Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred
The pay range for this role is
$16.79 - $21.46 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
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