Bank teller jobs in Pittsfield, MA

Greet and assist HAB Bank clients in a friendly and courteous manner Cashes checks, savings withdrawals and makes cash advances; makes decisions when questionable items are presented for cashing. Conduct daily proof of ATM and cash on hand. Assist in opening and closing the vault daily; assists in balancing vault currently and coin. Operates personal computer to process account activity, determine balances, and resolve problems within given authority. Accepts loan and installment payments and receives and processes stop payment and hold orders. Hourly Rate: $20.00 - $23.00

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Teller Rotating will work in various branch offices in a defined geographical area. A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer. Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products an services, and refer customers accordingly Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand direction and adhere to established policies and procedures Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner Qualifications High School Diploma or GED required Basic math and computer skills Documentation skills with attention to detail Professional and friendly interpersonal and communication skills Clear thinking and ability to stay focused Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Prior customer service skills preferred All applicants must be 18 years of age or older Travel is required to surrounding branches as needed

Full-Time Teller Reports to: Branch Manager Salary: NE11 ($17.50- 19.50/ hour) FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. Join our team as a Teller, where excellence in customer service and operational precision combine to create memorable banking experiences. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more! About the Teller Role Teller is the frontline ambassador of Trustco Bank, delivering exceptional customer service with professionalism and integrity. This pivotal role combines precision, efficiency, and a commitment to safeguarding our clients' financial privacy. As a trusted representative, you will facilitate seamless banking transactions while upholding the highest standards of operational security and compliance. Trustco Bank values dedicated professionals committed to excellence. If you thrive in a dynamic environment and aspire to grow within the banking industry, we invite you to become part of our esteemed team. Key Responsibilities * Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail. * Product & Service Promotion: Cross-sell and educate clients on the Bank's diverse financial products and services, enhancing client relationships and fostering financial wellness. * Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security. * Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times. * Client Support & Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment. * Reconciliation & Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention. This job description is not exhaustive; duties and responsibilities may change at any time with or without notice. Qualifications Required * High School Diploma or equivalent * Proven experience in customer service and cash handling * Strong verbal communication skills * Fluent in English; bilingual a plus * Access to reliable transportation * Highly organized with exceptional multitasking abilities * Ability to thrive in small team environments * Willingness to participate in ongoing training and development. * Ability to lift 10-20 lbs., stand for extended periods. Preferred * Previous banking or financial services experience. Schedule Full-time position with hours aligned to branch operations: * Mon-Wed: 8:30 AM - 5:00 PM * Thu-Fri: 8:30 AM - 6:00 PM * Sat: 8:30 AM - 1:00 PM (rotating schedule) * Sun: Closed Employees may need to remain 15-30 minutes after closing. Equal Employment Opportunity Statement: Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion * Recruitment, advertising or solicitation for employment * Treatment during employment * Rates of pay or other forms of compensation * Selection for training, including apprenticeship * Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Ludlow, Massachusetts, United States of America **Hours:** 40 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. **Depth & Scope:** + Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store + Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently + Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy + Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary + Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately + Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions + Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management + Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer + Verifies customers' identities by following customer authentication policies & procedures + Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary + Adheres to safe deposit box procedures/operations and guidelines + Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times + Accountable for ensuring confidential customer information is securely stored throughout the day + Understands the importance of and follows dual control + Follows all security and audit measures to minimize potential loss + Utilizes bank tools and processes to detect, address and prevent fraud + Expected to complete all required in-classroom training and on-line training by established due dates **Education & Experience:** + High school diploma or GED + 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience + Ability to work during operating hours to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational skills + Detail-oriented + Ability to function in a fast-paced and changing environment + Excellent communication skills with ability to be concise, clear and consistent **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work -Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting -Occasional Standing - Continuous Walking - -Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) -Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Are you looking for an employer that provides 4+ weeks of PTO and benefits upon hire and focuses on advancement opportunities? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all! At Florence Bank, we offer: Competitive salary Generous paid time off 12 paid holidays Dynamic work culture Fun work environment Weekly pay schedule Medical, dental, vision and life insurance upon hire 401K plan with dollar-for-dollar match Profit sharing bonus after two full calendar years of employment Robust wellness program with monetary incentives $5,000 tuition reimbursement each calendar year We are currently seeking candidates to join our exceptional team for the following position: Job Title: Teller Location: Hadley Office Salary Range: $17.45 To $22.10 *Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay . Position Summary: Handles various customer transactions in a courteous, professional, and accurate manner, while demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality. Essential Functions: Consistently provides superior professional service to internal and external customers, following the standards of the Customer Impressions program. Consistently meet expectations of teamwork, punctuality and regular, reliable attendance. Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer. Cashes checks for customers and makes withdrawals after verifying signature identity and account balances. Accepts all types of loan payments and enters information into the computer appropriately. Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual. Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets. Balances cash daily and searches for outages, when necessary. Processes foreign currency purchases and sales. Makes a concentrated effort to resolve customer problems at every opportunity. Works with co-workers to ensure efficient operation of the teller line. Participates in the balancing of ATMs. Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy. Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions. Provides support to all branches as required by staffing needs. Other Responsibilities: Assumes additional responsibilities, as requested. Education, Experience, and Skills Required: The following skills, experience, or background are necessary (with or without accommodation) for this position. High school diploma or GED required; additional college courses or CFT classes preferred. Experience in a customer service-related position. Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience. Strong communication and interpersonal skills. Strong aptitude in math and figure work. Prior PC experience. Previous cash handling experience preferred. Physical Demands/Conditions Requirements: General office environment. Stands for an extended period of time (up to 7.5 hours per day). Counts cash/coin for an extended period of time (up to 6 hours per day). Counts checks or work slips for an extended period of time (up to 2 hours per day). Uses computer keyboard to enter transactions or obtain account information (up to 3 hours per day). Carries bags of coin (up to 25 pounds). Ability to wear headphones/head set for extended periods of time to communicate with drive-up bank customers. Equipment Used: General office equipment. All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer. Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Savings Bank of Walpole (SBW) is seeking a friendly and motivated individual for a part-time banking opportunity as a Bank Teller at our Winchester, NH branch. This position is 20.50 hours per week and the schedule is: Monday - 8am to 5pm Friday - 8am to 5pm Every Saturday - 7:45 am to 12:15 pm SBW was named one of “American Banker's Best Banks to Work for” for its 9th consecutive year. We offer a competitive salary along with a comprehensive benefit package which may include the following for part-time roles: medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay begins at $18.75 and is negotiable based on level of experience DESIRED QUALIFICATIONS/EXPERIENCE High school diploma or GED Previous related experience and/or training in a customer service environment Cash handling experience Intermediate use of desktop applications Strong interpersonal and organizational skills Must be able to work Saturdays Ability to travel occasionally between offices, as needed PRIMARY RESPONSIBILITIES Process customer deposits, account withdrawals, cashing checks, issuing bank and travelers checks, and processing loan payments Promotes and sells bank products and services to new and existing customers Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks: MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

Polish National Credit Union stands strong as a full-service, member-owned credit union, offering a complete line of personal and business banking products and services. Since our inception in 1921, Polish National has grown to meet the needs of our communities. We proudly support the community through non-profit and educational initiatives. An important aspect of all positions at the credit union is to fulfill our mission “To Grow Lasting Relationships to Improve People's Lives.” We are currently seeking a self-motivated, energetic individual to join our team as a full-time teller. The ideal candidate will have strong math skills, cash handling experience and be eager to make an impact with a strong work ethic. Proficiency in MS Excel, Word, and Outlook is required. We are committed to providing fair and equitable compensation opportunities for all team members. We take pride in offering growth and professional development opportunities that support our employees' continued success. Our compensation practices allow team members to progress through the salary range over time as they grow in their roles. The actual base pay offered will be determined based on factors including, but not limited to, a candidate's skill, relevant experience, and work location. Responsibilities: • Responsible for providing a variety of teller functions in order to provide credit union members with quality service involving their financial transactions. • A key component of this position is to identify the needs of each member you service and suggest credit union products and services that will improve their financial life. • Performs specific assigned side jobs including various clerical functions and assists other member service representatives with duties as required. • Responsible for compliance with all applicable federal and state regulations. Qualifications: • Strong math skills • Cash handling experience • Superior organizational, and problem-solving skills • Excellent written and verbal communication skills • Strong attention to detail • Proficient in Microsoft Office • High School Diploma/G.E.D. Benefits: Polish National Credit Union offers an attractive compensation and benefits package, including health, dental, vision, flexible spending accounts, generous 401(k) with employer match, student loan repayment program & tuition assistance, and a generous paid time off benefit. Equal Opportunity Employer Our Credit Union is an equal-opportunity employer. All applicants will be considered regardless of race, color, creed, religion, sex, sexual orientation, national origin, age, marital or veteran status; medical condition, disability; genetic information, or any other legally protected status. Equal access to the hiring process, services, and employment is available to all persons. Salary Description $17.00 - $20.95 an hour

Savings Bank of Walpole (SBW) is seeking a friendly and motivated individual for a part-time banking opportunity as a Bank Teller at our Winchester, NH branch. This position is 20.50 hours per week and the schedule is: Monday - 8am to 5pm Friday - 8am to 5pm Every Saturday - 7:45 am to 12:15 pm SBW was named one of “American Banker's Best Banks to Work for” for its 9th consecutive year. We offer a competitive salary along with a comprehensive benefit package which may include the following for part-time roles: medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay begins at $18.75 and is negotiable based on level of experience DESIRED QUALIFICATIONS/EXPERIENCE High school diploma or GED Previous related experience and/or training in a customer service environment Cash handling experience Intermediate use of desktop applications Strong interpersonal and organizational skills Must be able to work Saturdays Ability to travel occasionally between offices, as needed PRIMARY RESPONSIBILITIES Process customer deposits, account withdrawals, cashing checks, issuing bank and travelers checks, and processing loan payments Promotes and sells bank products and services to new and existing customers Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks: MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

TITLE: Bank Teller REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Wednesday 8:15am-4:15pm, Thursday 8:15am-5:15pm, Friday 8:15am-6:15pm, Saturday 8:15am-12:15pm Position Summary: The Bank Teller will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: Provides outstanding service and solutions to our clients. Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc. Acts as a first line of defense in detecting potentially fraudulent activities. Adheres to all policies and procedures to maintain compliance standards. Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: High School graduate (or GED) required, or current high school student anticipating graduation. Strong mathematical skills required. Minimum of six months cash handling experience and customer service experience preferred. Minimum of six months customer service experience, recommending and referring products and services preferred. Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Full-time Description DEPARTMENT: Branch REPORTS TO: Branch Manager SUPERVISES: None GRADE: 7 RANGE: $17-$20/HR. FLSA: Non Exempt Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits, withdrawals and processing loan payments. Promote and advise on the bank's products and services. Requirements EDUCATION & EXPERIENCE: High school diploma or equivalent One year cash handling experience One year customer service experience Good interpersonal, communication and computer skills MAJOR DUTIES & RESPONSIBILITIES: Accept cash and checks for deposit and check accuracy of deposit slip Identify customers, validate and cash checks Process cash withdrawals Receive and verify loan payments Perform services for customers such as ordering checks and bank cards Perform specialized tasks such as preparing official checks and money orders Record all transactions promptly, accurately and in compliance with bank procedures Answer inquiries regarding checking and savings accounts, as well as other bank related products Seek to resolve issues and problems with customers' accounts Explain and promote bank products and services to customers Identify referral opportunities and make relevant referrals Perform end of day balancing of cash and checks in teller cashbox Maintain the highest level of confidentiality with all information obtained Ensure compliance with all internal controls and established bank policies and procedures Adhere to branch safety and security practices and procedures Participate in training programs to maintain and acquire additional knowledge and skills PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPLIANCE STATEMENTS: EQUAL OPPORTUNITY EMPLOYER Bank of Greene County is an equal opportunity employer. We provide equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee's or a dependent's reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law. BANK SECRECY ACT (BSA) Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments. Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer. All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer. The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Bank's Compliance Program as it pertains to his or her job functions. Employees are expected to meet all compliance requirements as stated within the Bank's BSA/AML/CIP/OFAC Program. Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination. Employee's compliance violations may result in termination, individual fines, and possible imprisonment. Salary Description $17.00 - $20.00

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Rotterdam Office team as: Teller This opportunity may be perfect for you if you have experience in: > Relationship Building > Cash Handling > Customer Service ABOUT THE POSITION As a Teller in our Rotterdam, New York office, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, assisting staff and supervisors with functions relative to the daily operation of the Branch. Essential Job Functions > Provide consistent, outstanding customer service by anticipating and reacting to customer needs > Process transactions accurately and efficiently > Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate > Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. > Balance cash drawer and adhere to established cash limits > Open deposit accounts for customers > Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments > Adhere to applicable federal regulations and Company policies and procedures What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: > High School Diploma or equivalent required > 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: > Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management > Quality customer service skills; friendly, helpful attitude and patient attentiveness > Ability to remain detail-oriented while following procedures and providing good customer experience > Demonstrated ability to complete multiple tasks while staying aware of surroundings > Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity > Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking related software Other: > Must be able to travel to various branches as needed > Will work rotating Saturday schedule What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: > Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays > Medical, Dental, and Vision Insurance and Flexible Spending Plan > Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership > Education and Tuition Reimbursement > Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms. The salary range for this position is $18.00 - $21.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company's incentive programs, subject to individual and company performance. L1-st1

We are currently recruiting for a part-time student Teller in our Saugerties branch location. Individuals must be currently enrolled in school to be considered for the position. This is a year-round position for students who would like the opportunity to work while they are attending school. Responsibilities include, but are not limited to: Processing member transactions including deposits, withdrawals, loan payments, cashing checks, and the purchase of monetary instruments. Receiving checks and cash for deposit to accounts, verifying amounts, examining checks for proper endorsement and follows fraud prevention procedures and funds availability. Performing transactions within credit union policy, regulatory compliance, and the Bank Secrecy Act. Assisting with counting cash shipments, end of night balancing, opening and closing procedures. Performing first line maintenance of equipment (ITM, ATM, TCR) as well as reconciliation and settlement of equipment. Performing vault cash buy/sell as required. Assisting with daily vault and branch reconciliation as well as assisting members with routine Member Service needs, including but not limited to: Home Banking and Bill Pay needs including resetting passwords, unlocking accounts and similar activities; Issuing Instant Issue debit cards, adding cards, reset PIN tries, and perform research on Quick Assist or similar program. Printing images of member checks, statements, and starter checks and performing member contact information updates to include address, phone, e-mail address, as well as opening secondary savings accounts for existing members and Opening/Closing Safe Deposit Box agreements. Promoting, explaining, and cross selling all credit union products and services and maintaining daily teller referral tracking and submits to management as prescribed. Meeting or exceeding established individual teller referral and sales goals and maintaining an up-to-date and comprehensive knowledge on all credit union products and services. Performing member relationship calls as directed by the Branch Manager as well as assisting in the training and development of newly hired teller staff. Organizing workstation to maximize efficiency and maintain a professional appearance. Greeting and welcoming members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions. Ensuring member requests and questions are promptly resolved as well as receiving and processing account information as needed. Maintaining privacy of member account information as well as performing daily cash settlement without differences in cash and checks. Maintaining balancing record of 90% or better and cash box limits as outlined in the Security Standards as well as secure money in cash drawer and recyclers/dispensers at all times. Performance Measurements include: Displaying a thorough knowledge of the job and rarely needing to ask questions. Staying abreast of current trends affecting the financial services industry and having an overall knowledge of the credit union, its policies and procedures. Continually expanding knowledge and developing skills and assisting others in the office with daily operations, procedures, opening/closing in the absence of the branch manager. This also includes scoring 85% or higher on product knowledge assessments. Maintaining member service as a top priority, treating members and other employees professionally with courtesy and respect and upholding MHV Service Standards. Supporting organizational plans, initiatives and direction and maintaining an acceptable attendance/punctuality record including demonstrating adaptability and flexibility, as it pertains to work schedules in order to support the current business needs and is a team player. Maintaining confidentiality, promoting integrity, and supporting the corporate mission as well as maintaining a professional work environment and business-like appearance. Providing informed, prompt, accurate service and supporting to all members and associates by answering the telephone within two rings and responding to messages or correspondence within 24 hours. Carrying out assigned duties and responsibilities with minimal errors according to established department standards. Meeting or exceeding established individual sales goals and assisting in meeting the overall branch and organizational goals. Demonstrating sound judgment when making decisions and maintaining established cash limits, as well as PTs, ATMs, TCDs and Recyclers as assigned. Maintaining accurate reporting with regard to consignment items and CTRs and compiling with all credit union policies and procedures, as well as federal regulations. Knowledge and Skills: One year to three years of similar or related experience. A high school education or GED. Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Strong time management skills, the ability to manage multiple workloads with successful results, and the ability to work independently. Organizational skills, excellent verbal and written communication skills, and listening skills are important for success in this role. This also includes problem analysis, problem resolution, above average interpersonal skills and strong computer skills (i.e., Microsoft Office). Candidates must be able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 50 lbs. Must be capable of climbing / descending stairs in an emergency situation. A normal range of vision and hearing abilities required. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Candidates must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team and being able to read and carry out various written instructions and follow oral instructions. They also must be able to complete basic mathematical calculations, spell accurately, and understand computer basics as well as speak clearly and deliver information in a logical and understandable sequence. Candidates must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Being able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace is crucial to this role, as well as being able to effectively handle multiple, simultaneous, and changing priorities and being capable of exercising highest level of discretion on both internal and external confidential matters. Work is generally performed within an office environment, primarily in a climate-controlled environment with minimal safety/health hazard potential. Sedentary, sitting, standing, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use, standard office equipment available. Equal Employment Opportunity Commitment Mid-Hudson Valley Federal Credit Union (MHV) is an Equal Opportunity Employer. It is our policy to recruit and select applicants for employment without regard to age, sex, sexual orientation, religion, race, creed, color, national origin, military or veteran status, marital status, disability, genetic information, predisposition or carrier status, domestic violence victim status, or any other status protected by applicable law. Reasonable accommodation is provided in compliance with state and federal law. Please tell us if you require a reasonable accommodation to complete the screening and hiring process or if some sort of change or adjustment to the application/interviewing process is required.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Rotterdam Office team as: Teller This opportunity may be perfect for you if you have experience in: > Relationship Building > Cash Handling > Customer Service ABOUT THE POSITION As a Teller in our Rotterdam, New York office, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, assisting staff and supervisors with functions relative to the daily operation of the Branch. Essential Job Functions > Provide consistent, outstanding customer service by anticipating and reacting to customer needs > Process transactions accurately and efficiently > Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate > Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. > Balance cash drawer and adhere to established cash limits > Open deposit accounts for customers > Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments > Adhere to applicable federal regulations and Company policies and procedures What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: > High School Diploma or equivalent required > 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: > Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management > Quality customer service skills; friendly, helpful attitude and patient attentiveness > Ability to remain detail-oriented while following procedures and providing good customer experience > Demonstrated ability to complete multiple tasks while staying aware of surroundings > Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity > Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking related software Other: > Must be able to travel to various branches as needed > Will work rotating Saturday schedule What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: > Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays > Medical, Dental, and Vision Insurance and Flexible Spending Plan > Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership > Education and Tuition Reimbursement > Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms. The salary range for this position is $18.00 - $21.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company's incentive programs, subject to individual and company performance. L1-st1

Job DescriptionFull-time, including Saturdays- Turners Falls A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service. Essential Job Responsibilities Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items Identify a customer's need for additional services, transferring them to the appropriate staff Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers Works with branch leadership on relationship-based selling skills Contributes to building a positive team environment Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing Additional responsibilities, as needed by office, will be assigned by manager Desired Experience & Skills An individual eager to learn the sales process Exceptional interpersonal and communication (written and oral) skills Ability to perform simple math such as addition, subtraction, multiplication, and division Able to lift up to 20lbs High School Diploma or equivalent Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.

Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families. Teller-Member Relationship Representative We have an exciting upcoming opportunity in our new branch in Greenwich! Who are you: You are an outgoing team member looking to make a difference in our members lives while working in a collaborative environment. You provide excellent customer service, while processing transactions accurately and efficiently, with a commitment to maintaining security and confidentiality. You will become knowledgeable about HRCCU products and services to enhance our members financial well-being. What will you do: * You will have the opportunity to assist members by processing transactions and other teller administrative duties. * Educate members on the use of online accounts, mobile banking, and digital tools. * Process member transactions not supported by ITM machines. * Provide one-on-one support to members with account management and financial guidance. * Promote credit union products and services that align with each members needs. * Resolve member questions and concerns with patience, professionalism, and personal touch. Our Branch Career Development Plan is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increase. Employment Details: 1 position full-time in Greenwich and full-time position in Greenwich/Hudson Falls. * Schedule: Monday through Friday with a Saturday shift rotation, full time 36-40 hours per week. * Pay rate: $18.00-$23.77 per hour based on experience. * Training: New team members will train at our existing branches until the new Greenwich Branch opens in early 2026. What you will need: Experience: At least one year of similar or related experience. Commitment to outstanding member service, accuracy, teamwork, and computer and Microsoft proficiency. Education: A high school diploma or GED. Why work with us: At HRCCU we create a supportive, inclusive, and purpose-driven workplace where employees feel valued, empowered, and inspired to serve our community while demonstrating kindness and empathy towards one another. Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another. Learn more about our company culture and benefits on our careers page! If you are unable to complete this application online due to a disability, please contact Human Resources at ************************ Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Job Description Savings Bank of Walpole (SBW) is seeking a friendly and motivated individual for a part-time banking opportunity as a Bank Teller at our Winchester, NH branch. This position is 20.50 hours per week and the schedule is: Monday - 8am to 5pm Friday - 8am to 5pm Every Saturday - 7:45 am to 12:15 pm SBW was named one of “American Banker's Best Banks to Work for” for its 9th consecutive year. We offer a competitive salary along with a comprehensive benefit package which may include the following for part-time roles: medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay begins at $18.75 and is negotiable based on level of experience DESIRED QUALIFICATIONS/EXPERIENCE High school diploma or GED Previous related experience and/or training in a customer service environment Cash handling experience Intermediate use of desktop applications Strong interpersonal and organizational skills Must be able to work Saturdays Ability to travel occasionally between offices, as needed PRIMARY RESPONSIBILITIES Process customer deposits, account withdrawals, cashing checks, issuing bank and travelers checks, and processing loan payments Promotes and sells bank products and services to new and existing customers Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks: MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

Job DescriptionDescription:Are you passionate about supporting individuals and families by connecting them to much-needed services and resources? At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners. ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York. Benefits Include: Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement! Pay starts at $21.06 per hour; Monday - Friday; 37.5 hours per week Qualifications: A high school diploma or equivalent is required, along with a minimal two years of customer service and data entry experience in a call center, social services, or other client-facing administrative setting is required. Experience conducting intake and eligibility within a human services organization, nonprofit agency, or community-based organization will also meet this requirement. An associate's degree in human services, social work, psychology, or a related field is preferred. Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus. Responsibilities: Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service; Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services; Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and Collect and manage data while maintaining accurate and up-to-date records. ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility. No phone calls, please. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. Requirements:

Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time. Essential Functions/Position Responsibilities: * Demonstrate efficiency with financial transactions for checking, savings and borrowing members: receives funds, posts transactions and pays out funds as requested. Issue money orders or official checks, receive currency for coin and verify amounts, cash checks according to written procedures. Verbally confirm intended transactions with member to ensure needs are met and errors are minimal. * Balance cash drawer daily to ensure accuracy in transactions and notify supervisor regarding any outages. Appropriately apply all policies. * Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products. * Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions. * Assist other departments and branches with transactions as needed; provide support for the department and branch managers in fulfilling member requests. * Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers. * Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union. * Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements Experience Six months to two years of similar or related experience, including time spent in preparatory positions. Bilingual highly preferred. Education/Certifications/Licenses A high school degree or GED is required. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature are a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience. Bilingual English and Spanish Required