Banquet houseman vs dining room server

Differences between banquet houseman and dining room server duties and responsibilities

Banquet houseman example responsibilities.

• Manage and train new housemen's to hotel standards and regulations, all housemen duties and customer service skills.
• Create client contract templates, perform open/close house POS accounts (OnQ property management system).
• Collaborate with in-house banquet and bartending team on organizing and prioritizing work assignments and oversee the event support staff.
• Perform different duties, including bartending, cocktail serving, serving, working at the hostess stand, and bussing tables.
• Maintain cleanliness a hotel//set up event and maintain cleanliness
• Sustain a work environment of cleanliness and organization.
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Dining room server example responsibilities.

• Schedule all reservations and plan seating arrangements with management prior to dinner service.
• Contribute wine and food pairing knowledge to allow for guarantee customer satisfaction during dining experience.
• Clean and polish glass shelves and doors of service bars and equipment.
• Used a POS to charge members and their guests for monthly billing.
• Assist in overseeing the day-to-day operations and performance of the VIP service team.
• Coordinate VIP services including; greet and check in VIP's as they arrive at the hotel.
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