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The differences between bench technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a bench technician and a field service technician. Additionally, a field service technician has an average salary of $54,339, which is higher than the $41,317 average annual salary of a bench technician.
The top three skills for a bench technician include troubleshoot, PC and windows. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.
| Bench Technician | Field Service Technician | |
| Yearly salary | $41,317 | $54,339 |
| Hourly rate | $19.86 | $26.12 |
| Growth rate | - | 8% |
| Number of jobs | 79,375 | 167,298 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 55% | Associate Degree, 40% |
| Average age | 50 | 44 |
| Years of experience | 12 | 12 |
A Bench Technician specializes in installing, maintaining, and repairing electronic equipment and machinery. Although the extent of their responsibilities primarily depends on their place or employment industry, it typically includes conducting inspections and assessments, programming and troubleshooting systems, replacing and fixing components, and producing progress reports as needed. Moreover, a Bench Technician must maintain an active communication line with co-workers while adhering to its safety standards and regulations for a safe and efficient work environment.
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
Bench technicians and field service technicians have different pay scales, as shown below.
| Bench Technician | Field Service Technician | |
| Average salary | $41,317 | $54,339 |
| Salary range | Between $29,000 And $57,000 | Between $35,000 And $82,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | |
| Best paying industry | - | Finance |
There are a few differences between a bench technician and a field service technician in terms of educational background:
| Bench Technician | Field Service Technician | |
| Most common degree | Associate Degree, 55% | Associate Degree, 40% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northeastern University | - |
Here are the differences between bench technicians' and field service technicians' demographics:
| Bench Technician | Field Service Technician | |
| Average age | 50 | 44 |
| Gender ratio | Male, 89.4% Female, 10.6% | Male, 92.3% Female, 7.7% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 10.4% Asian, 8.0% White, 70.8% American Indian and Alaska Native, 0.1% | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 1% |