Bilingual customer service jobs in Killeen, TX - 566 jobs
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Customer Advocate 1
AA2It
Bilingual customer service job in Temple, TX
Job Title: CSC CustomerService Rep I Payrate: $18/hr To be considered, please ensure you live within a reasonable commuting distance of Temple, TX ** Interviews are underway and the targeted start date for this class is, Jan 12 2026
*** If selected, the onsite training hours will be from 8am to 5pm Monday through Friday, for 3 weeks in total
**** After training, you will work 40 hours per week. Your 8-hour shifts can be scheduled anytime between 7 AM and 7 PM, Monday-Friday.
Essential Functions of the Role
• Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan.
• Must adhere to call handling goals of 80% of calls answered within 30 seconds. Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements. Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored. Helps and meets schedule adherence goals based on department policy successful completion of proficiency testing following initial Advocate training.
• Serves as a primary contact for benefits, premium payments and simple enrollment inquiries for Personal Plans based on first contact resolution guidelines. Verifies demographic information on all inquiries and updates the Plan system.
• Helps Members with concerns and effectively works toward a resolution before the concern escalates to a complaint.
• Accesses appropriate sources to obtain benefit information requested by Member..
• Accurately documents phone log records for each inquiry with appropriate messaging based on department standards.
Key Success Factors
• Requires successful completion of proficiency testing following initial Advocate training.
• Must successfully complete CustomerService training and successfully pass proficiency exam to maintain CSA position.
• Must successfully complete spelling, grammar, and basic computer skill testing during job interview.
• Must be proficient in typing and basic computer skills.
• Perform well in a fast-paced, stressful routine work environment.
• Must have good phone etiquette and uses effective communication skills (both verbal and written).
• Must be familiar with policies, procedures and new products offered by Marketing and completes training as required.
• Must be able to multi-task.
• Must be knowledgeable in public relations with a diverse customer base.
• Must be able to problem solve and act as advocate for the customer.
Belonging Statement
We believe that all people should feel welcomed, valued, and supported, and that our workforce should be reflective of the communities we serve.
QUALIFICATIONS
• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Entry Level
Kindly get back with answers:
Q1: How many years of exp in answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.
Q2: Are you okay with shift starting from 6:30 AM - 3:30 PM
Q3: For submission; kindly share MM/DD of Birth (no year)
$18 hourly 2d ago
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CSC Customer Service Specialist 1
Artech LLC 3.4
Bilingual customer service job in Temple, TX
for one of our direct clients in the US. Below are the specs for the role: CustomerService Specialist 1 Duration of Assignment: 6+ Months Pay Rate Range: $18.00/hr on W2 Call Volume: Day Shift (8 AM-5 PM): 175-300 calls per day
Second Shift: 150-200 calls per day
Night Shift: Over 100 calls on a busy night
Key Requirements:
Must be a quick thinker, able to handle unique or challenging situations on calls.
Should be able to think quickly and adapt during calls.
Types of Calls:
General calls (e.g., plumbing issues, ceiling issues, doctor appointments)
Auto dispatching via radio/calls (launch/alert calls)
Monitoring role for medical support and medical emergency calls
Other Details:
Must know how to route calls appropriately.
Dispatcher experience is a plus, but not mandatory.
During the interview, candidates will be assessed on their ability to multitask effectively.
Click "APPLY" to send your resume for this role or you can send an email to me at **************************. You can also reach me directly on ************.
Artech has been an employer of choice for 30 years, proudly serving over 80 Fortune 500 companies. We have dedicated professionals that will help you with your next career move. Our recruiters will listen carefully to your career goals and then match your skills and aspirations to various open roles. There is nothing we are more passionate about than finding candidates a rewarding job that makes them happy.
Artech is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
$18 hourly 2d ago
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Bilingual customer service job in Waco, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Contact Center Specialist
Baylor Scott & White Health 4.5
Bilingual customer service job in Temple, TX
The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution.
ESSENTIAL FUNCTIONS OF THE ROLE
Responds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution.
Provides accurate, valid and complete information to customers by using the right methods and tools. Identifies emergent health situations based on caller information and coordinates immediate triage.
Works collaboratively with providers, clinical staff and other departments to ensure patients? needs are met.
Responsible for calming upset customers by providing a composed and professional demeanor. Identifies and escalates priority issues for resolution.
Documents all customer contacts and accurately processes various documents to ensure optimal service.
Accurately schedules, prepares and communicates appointment details and necessary financial information to facilitate timely arrival, appointment preparedness, preparation testing, and optimal reimbursement, in accordance with system and operating guidelines. May be required to ensure accurate creation of new accounts in the electronic medical record system, avoiding the creation of duplicate accounts, and verifying insurance coverage.
Writes messages on behalf of patients, caregivers and healthcare professionals to clinic administrative and provider staff.
KEY SUCCESS FACTORS
Experience in a call center, customerservice and/or healthcare setting preferred. Should possess a moderate understanding of general aspects of the job.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Excellent data entry, numeric, typing and computer navigational skills.
Knowledge of patient portal preferred.
Knowledge of customerservice principles and practices preferred.
Knowledge of call center telephony and technology preferred.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to customer inquiries.
Comfortable working in a fast paced, constantly changing, and stressful environment.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - Less than 1 Year of Experience
$28k-36k yearly est. 2d ago
Member Service Representative (Full-Time) - Central Killeen
Navy Federal Credit Union 4.7
Bilingual customer service job in Killeen, TX
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 500 West Central Texas Expressway, Killeen, Texas 76541
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$30k-38k yearly est. 2d ago
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Bilingual customer service job in Killeen, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-123k yearly est. 21d ago
Customer Rep/Station Attendant
Tornado Bus Company 3.9
Bilingual customer service job in Waco, TX
Job Description
Tornado Bus Company is currently looking for a CustomerService Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties.
JOB SPECIFIC RESPONSIBILITIES:
Provide an exceptional customer experience.
Call customers to advise about changes or cancellations of scheduled runs.
Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customerservice.
Responsible for cash management and compliance.
Operates cash register and/or credit card equipment.
Sells and processes ticket orders via telephone, internet, and over the counter.
Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box.
Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see.
Assist customers with luggage ID tag and transfer to luggage compartment.
Provides exceptional customerservice by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay.
Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies
Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins)
Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles
Assist with cleanliness of Driver dorms (certain locations)
Other duties assigned by Manager
EXPERIENCE:
2 years of job-related experience
Bilingual (English/Spanish)
PHYSICAL DEMANDS:
Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly.
We offer benefits:
Medical Insurance
Dental Insurance
Vision Insurnace
Life Insurance
Aflac
401k
And many more!!!!!!!
$31k-49k yearly est. 27d ago
Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)
360 It Professionals 3.6
Bilingual customer service job in Waco, TX
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
We are looking to fill multiple positions for call center representatives in Waco TX.
Outbound Sales Representative - Uses sales lead generator to make outbound sales calls.
Follows up with current customers for additional sales.
Meets monthly sales quotas.
Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non-call center customerservice environment.
Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time.
Work is transnational and highly service orientated with a relatively short sales cycle.
Representatives are typically expected to make suggestions to customer on other products and/or services.
Representative may be assigned to take/process orders and provide support for a specific customer group, account or company.
All levels / roles within this position have frequent, regular interaction with customers. Promotes good will, uses skills to assess customer needs and educate customer on available product/services.
Qualifications
Person should have experience working as a call center specialist in the past as well.
Additional Information
Local candidate's are acceptable since in person interview is required for this position.
$27k-33k yearly est. 60d+ ago
AMTEX INSURANCE CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Bilingual customer service job in Waco, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek experienced talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
$32k-51k yearly est. 2d ago
Licensed Customer Experience Representative
The Polian Agency
Bilingual customer service job in Woodway, TX
Job Description
Are you looking to make a difference in peoples lives? The Polian Agency in Waco, Texas, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Account Manager. You will be responsible for helping customers get the products they want while offering additional beneficial products. You will have the opportunity to utilize your customerservice skills while growing your sales career. No prior experience? No problem! If you have experience in customerservice or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in [INDUSTRY]. Entry-level candidates will start at a base salary of $XX,XXX and you can make up to an additional $XX,XXX in commission during your first year. Are you an experienced sales or customerservice representative? Awesome! We would love for you to bring your established skills to The Polian Agency to help us better serve our customers while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career. Experienced candidates start at a $XX,XXX base salary and our top performers earn an average of $XX,XXX per year in commission. If youre ready to grow your career and your knowledge in the industry,
apply today!
Are you looking to grow? So are we! The Polian Agency in Waco, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Experience Representative. In this role you will provide exceptional customerservice to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customerservice and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our
customers
and
you
,
apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Generating insurance quotes.
Provide exceptional customerservice and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Be a fantastic presenter.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Enthusiasm, optimism, and a willingness to see the good in every situation.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
$32k-51k yearly est. 14d ago
Customer Service Teammate
Go Car Wash
Bilingual customer service job in Cedar Park, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4 per hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-18 hourly 60d+ ago
Call Center Rep - In Office
Everett and Associates
Bilingual customer service job in Chilton, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 11d ago
Customer Service Teammate
Go Car Wash Management Corp
Bilingual customer service job in Copperas Cove, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-14 hourly 10d ago
Automotive Customer Service Advisor - 3890
Tupeloms
Bilingual customer service job in Round Rock, TX
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-35k yearly est. 1d ago
New Client Specialist
Daniel Stark Law 3.7
Bilingual customer service job in Waco, TX
Job Description
*THIS JOB IS NOT ELIGIBLE FOR TRANSITION TO PART-TIME* Click here to preview the DS experience: DS Team Experience The first impression our company makes to potential new clients is through our New Client Specialists. Through care and compassion, they create a safe place for callers to tell their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them, but the care does not stop there. Here at Daniel Stark Law, you as a team member will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development.
The Breakdown
Evaluate incoming streams of leads with a sense of urgency
Walk-ins, phone calls, texts, emails
Gather critical information from potential clients (in person or over the phone)
Develop a deep understanding of various injury cases
Speak and Listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes
Lead potential clients through the decision of hiring our law firm with confidence
Guide potential clients through the sign-up process for an effortless client experience
Seamlessly navigate various channels of leads and software for prompt client assistance
Organize appointments with new clients
Draft, review, and mail letters as needed
Skills and Qualifications
Ability to maintain control of a conversation with kindness and professionalism in person and on the phone.
Bilingual (Preferred) but not required.
Excellent communication skills including speaking and writing.
Compassionate and empathic personality.
Customerservice background a plus.
Two-year commitment with the department before transferring to another department.
Remarkable Qualifications (what sets you apart)
Spirit for competition
Ownership mentality
Desire for continuous improvement
Outstanding writing abilities
Tech competency
Sales/Customerservice background
Salary and Benefits
$15.00 - $17.00 + per hour based on experience and potential
Medical, dental, vision, life, and supplemental insurance available
401 (k) plan; 4% company contribution match
Gold's Gym Membership Discount
Social team building events and bonding
In-office perks, including delicious great snacks, biweekly breakfast, all you can drink coffee, tea, and more!
Continual professional development opportunities
Day off to celebrate your birthday
Generous PTO
Why Us
You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - we're a plaintiff personal injury law firm that started over 20 years ago and has grown into a multi-million-dollar boutique law firm with over 160 team members. We take our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Just look back at our successful history of thousands of clients who we've built relationships with to see the proof.
But what sets us apart? Our commitment to top-tier office culture. Across our six office locations dispersed through central and east Texas, you'll find a team who exceed in excellence in their work ethic, enthusiasm, and commitment to our social contract. It's no wonder we have a high retention of team members. But don't just take our word for it. See what our current team members think!
“I really enjoy the warm and friendly atmosphere of working with like-minded and positive colleagues! Since starting at DS I have never been happier in my career and would definitely recommend a friend to work at this amazing law firm!”
“From the moment I stepped in the office on my first day, I knew something was different about Daniel Stark. I have felt supported, championed, and valued as a person above all else. The opportunities I have been given have all been to sharpen my skills and make me a more well-rounded individual and employee.”
“I believe in our mission to help others from being taken advantage of by big insurance & our focus to improve the quality of live for our clients is paramount to me!”
“da best”
As much as we want you to sell us on why you're our ideal candidate, we want to sell you on why we think we're your ideal place to work. We may be biased, but Daniel Stark is one of the most rewarding places to develop and grow your professional work experience. Our team gives us 100% and in turn, we invest 100% right back into them.
Our Core Values
Work Hard, Play Hard
We want you to give your 100% in the office AND outside the office. In fact, we encourage you to take 5 days off in a row at least once a year. In addition, we have team member events to bond and play hard together. (Check out the pics/videos of our team adventures on our Facebook page!)
Be Remarkable
If we go above and beyond for our clients and team, they will do the same for you. We want people remarking about the work we do, and the high level of quality provided. That is how we know we are giving our 100% - not the bare minimum.
We appreciate those that do remarkable work. We believe everyone should take time to recognize the hard work of those around you! It has a huge impact on the health and positivity of our team.
Do It All, Do It Right, Do It Now
Get s**t done! The right way, the first time, when it needs to happen. 'Nuff said.
Arms Out, Thumbs Out
Our six offices are filled with positive supportive team members who have your back. We love the team player mentality our team has and seeing how everyone supports and helps each other.
If you're ready to take on a new challenge and make your mark as a strategic member on our New Client Team, we want to hear from you! Apply now to join the team and help shape the future of our company.
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$15-17 hourly 4d ago
Customer Service Rep II
AA2It
Bilingual customer service job in Temple, TX
Job Title: CSC CustomerService Rep II Pay Rate: $18/HR Competency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.
Ability to assist in special projects.
WHAT IS EXPECTED (ESSENTIAL FUNCTIONS):
Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional and courteous manner.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to handle difficult situations; providing conflict resolution if necessary. Excellent customerservice skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.
Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customerservice delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.
MINIMUM REQUIREMENTS ADDENDUM:
Experience in an administrative support role and/or customerservice preferred. Healthcare, call center, or dispatch service experience preferred.
Minimum Requirements
Education:
H.S. Diploma/GED Equivalent
Experience:
1+ year experience required
Physical Requirements:
Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment.
Environment:
Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise. Examples: patient cares providers and laboratory technicians.
Respiratory Category:
Job tasks do not involve exposure to respiratory particulates and the use of respiratory protection is not a condition of employment.?
Hazard 1, 2 or 3:
OSHA Bloodborne Pathogen Category 3: Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.
$18 hourly 2d ago
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Bilingual customer service job in Cedar Park, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Bilingual customer service job in Temple, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-123k yearly est. 21d ago
Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)
360 It Professionals 3.6
Bilingual customer service job in Waco, TX
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
We are looking to fill multiple positions for call center representatives in Waco TX.
Outbound Sales Representative - Uses sales lead generator to make outbound sales calls.
Follows up with current customers for additional sales.
Meets monthly sales quotas.
Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non-call center customerservice environment.
Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time.
Work is transnational and highly service orientated with a relatively short sales cycle.
Representatives are typically expected to make suggestions to customer on other products and/or services.
Representative may be assigned to take/process orders and provide support for a specific customer group, account or company.
All levels / roles within this position have frequent, regular interaction with customers. Promotes good will, uses skills to assess customer needs and educate customer on available product/services.
Qualifications
Person should have experience working as a call center specialist in the past as well.
Additional Information
Local candidate's are acceptable since in person interview is required for this position.
$27k-33k yearly est. 3d ago
Customer Service Teammate
Go Car Wash
Bilingual customer service job in Jarrell, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
How much does a bilingual customer service earn in Killeen, TX?
The average bilingual customer service in Killeen, TX earns between $23,000 and $37,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Killeen, TX
$29,000
What are the biggest employers of Bilingual Customer Services in Killeen, TX?
The biggest employers of Bilingual Customer Services in Killeen, TX are: