The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Eager and assertive to answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
* Maintain and build good Guest relationships to develop a client based business
* Lead by example with a high level of showmanship, excellent customer service and attentiveness
* Recognize and communicate Guest Levels with the Team
* Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
* Coachable; consistently welcomes feedback from Manager to improve sales presentations
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
* Plan sales goals with Store Manager
* Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
* Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
* Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
* Coach and create relationships through Guest Loyalty and Guest Preferred
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
* Maintain a positive attitude at all times creating a positive floor culture
* Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
* Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
* Motivate Teammates to initiate and complete daily tasks set by Store Management
* Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
* Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
* Execute actions from department calendars and track on the Weekly Delegation Worksheet
* Demonstrate leadership actions during segments
* Demonstrate how to get the Guest involved with product
* Be vocal and continuously update fellow leader and Team
* Responsible for asking for and remembering Guest names
* Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
* Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
* Help execute all segments to support business goals.
* Assist Store Manager in Recruitment of all store staffing needs
* Understand how to explain pay and Buckle Benefits
* Responsible for keeping up to date with contact list and adding top talent on the team consistently
* Execution/training on Leadership playbook
* Accountability of all characteristic pieces
* SPG Teammate/leader training shifts
* Responsible for training and coaching with manager on all non-sales positions
* Assertive to execute actions with constantly changing sales focuses
* Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
* Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
* Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
* Partner with Store Manager to delegate, demonstrate, and review all 4 zones
* Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
* Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
* Give informational and influential store tours
* Ensure sales floor is consistently sized and new freight is appropriately displayed
* Exhibit ability to create changes to improve store's overall performance via Performance Tracker
* Ability to foresee and anticipate changes in product and act independently to improve overall visual results
* Responsible for visual standards on floor and backroom
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Understand and utilize planner including completion of Opening and Closing Checklists
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
* Follow all Loss Prevention guidelines, including daily bag and purse checks
* Ability to execute and teach all Point of Sale ("POS") procedures
* Appropriately handle calls from Corporate Office
* Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
* Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
* Ability to navigate and execute all tools on the home page
* Knowledge and ability to give guidance and feedback to all non-sales positions
* Complete all scheduled shifts and cover shifts when needed
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
* Other duties as assigned
* Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
* Planning (week/month/year)
* Executes and trains others on opening/closing checklist
* Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
* Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
* Monitor and maintain adequate inventory of supplies
* Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
* Comfortable in in giving and receiving feedback from peers and Management
* Supportive of Leadership
* Promote personal and store growth
* Demonstrate and maintain a professional, mature and stable relationship with all Teammates
* Execute daily interviews as needed to support Team Development and growth
* Overcome objections and problem solve
* Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
* Understand and administer Buckle Commitment to Success
* Ability to travel and cover other Stores within District based on business needs
* Handle all schedule changes in a positive and professional manner
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$29k-41k yearly est. 60d+ ago
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Part-Time Sales Teammate
The Buckle 4.0
The Buckle job in Roanoke, VA
The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
* Answer questions regarding the store and its merchandise.
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
* Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
* Help Guests try on or fit merchandise.
* Check out and bag purchases.
* Prepare merchandise for alterations.
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Place Special Orders or call other stores to find desired merchandise.
* Maintain and build good Guest relationships to develop a client based business.
* Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
* Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
* Create relationships through Guest Loyalty and Guest Preferred.
* Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
* Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
* Stay current on product range.
* Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
* Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
* Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
* Follow all Loss Prevention guidelines, including daily bag and purse checks.
* Develop and maintain knowledge of Point of Sale ("POS") procedures.
* Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
* Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
* Teammate Discount
* Performance Bonuses
* Employee Assistance Program
* 401(k) (subject to additional requirements)
* Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$23k-26k yearly est. 60d+ ago
AE - Stock Associate - Evening (Off-Hours)
American Eagle Outfitters 4.4
Roanoke, VA job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-30k yearly est. Auto-Apply 27d ago
Support Associate - Chico's
Chicos Fas Inc. 4.1
Lynchburg, VA job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Alerts store management to cash supply needs.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Assists with boutique cleanliness and organization
Customer Experience
Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
Promotes an inclusive, collaborative approach to problem solving
Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
Previous stock or cashier experience preferred
Must be 16 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0367 Boonsboro Shopping Center
$30k-34k yearly est. 16d ago
Sales Lead - Chico's
Chicos Fas Inc. 4.1
Roanoke, VA job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
Motivates and inspires store team, promoting a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Management to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Builds and maintains a solid customer following through clienteling and wardrobing.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
1+ year retail or sales management experience preferred
Must be 18 years of age or older
Excellent communication, verbal and written skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Knowledge of administrative aspects of store operations
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 1112 The Forum Shops of Roanoke
$30k-40k yearly est. 16d ago
Part Time Assistant
Pacific Sunwear 3.9
Roanoke, VA job
Join the Pac sun Community Pac Sun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pac sun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program Pac Cares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pac sun Community.
Learn more here:
About the Job:
The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
A day in the life, what you'll be doing:
* Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
* Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
* Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
* Shares feedback from customers with the leadership team to improve the overall customer experience
* Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
* Delivers an engaging, positive and authentic customer experience with all customers
* Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
* Holds self and others responsible for the accomplishment of all operational tasks
* Coaches and provides feedback on Sales Associate's performance
* Supports associate engagement by recognizing and rewarding outstanding performance
* Provides direction to associates to ensure understanding of company directives and standards
* Prioritizes and delegates tasks to meet all operational needs
* Supports and executes visual directives and maintains visual standards set by the company
* Drives efficiency in all operational store processes
* Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
* Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
* Ensures all store associates follow all policies, procedures and all Safety Program practices
* Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
* Inspires and motivates others by consistently exhibiting core value behaviors
* Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
What it takes to Join:
* Passion for product, brands, fashion and trends
* High School Diploma or equivalent preferred
* Effective written, verbal and presentation skills
* Strong communications skills
* Excellent time management skills
* Proficient in math and possesses strong computer skills
Developing the Community/ Leadership Qualities:
* Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
* Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
* Serve as a Pacsun advocate in the industry and marketplace.
* Recruit, identify, develop, and retain talent that delivers performance excellence.
* As a manager, serve as a leader of company culture, norms, and conduct.
* Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Physical Requirements:
* The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
* The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
* The associate must frequently sit/stand for long periods of time and climb ladders as needed.
* While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
* Ability to maneuver around sales floor, stockroom and office areas.
* Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
* Ability to work in open environment with fluctuating temperatures and standard lighting.
* Hotel, Airplane, and Car Travel may be required for SM and above roles only.
Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
$21k-26k yearly est. 51d ago
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters 4.4
Roanoke, VA job
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$31k-40k yearly est. Auto-Apply 60d+ ago
Seasonal Sales
Pacific Sunwear 3.9
Roanoke, VA job
Inactivated 7/31/2023
Reactivated 10/1/2023
Inactivated 2/7/2025
Reactivated 6/4/2025 for BTS
$22k-27k yearly est. 60d+ ago
Team Lead
Rack Room Shoes 4.2
Roanoke, VA job
30253
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 014
Rack Room Shoes 014
Pay Range:
Valley View Mall
4744 Valley View Blvd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Roanoke, Virginia US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$29k-37k yearly est. 60d+ ago
Support Associate - Chico's
Chico's FAS, Inc. 4.1
Lynchburg, VA job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
* Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
* Ensures new products are properly merchandised and represented in a timely manner.
* Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
* Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
* Participates in pricing changes and markdowns.
* Alerts store management to cash supply needs.
* Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
* Assists with boutique cleanliness and organization
Customer Experience
* Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving
* Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* Previous stock or cashier experience preferred
* Must be 16 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to learn or adapt to technology provided by the company
* Must be able to work the majority of the shift standing
* Ability to work quickly and within strict timelines
* Ability to demonstrate teamwork
* Exposure to visual merchandising and product placement techniques desired
* Communicate with customers, Associates, and Management; wear / communicate with headset
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
* PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0367 Boonsboro Shopping Center
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$30k-34k yearly est. 7d ago
Part Time Assistant
Pacsun Careers 3.9
Roanoke, VA job
Join the Pac sun Community Pac Sun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pac sun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program Pac Cares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pac sun Community.
Learn more here:
About the Job:
The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
A day in the life, what you'll be doing:
· Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
· Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
· Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
· Shares feedback from customers with the leadership team to improve the overall customer experience
· Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
· Delivers an engaging, positive and authentic customer experience with all customers
· Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
· Holds self and others responsible for the accomplishment of all operational tasks
· Coaches and provides feedback on Sales Associate's performance
· Supports associate engagement by recognizing and rewarding outstanding performance
· Provides direction to associates to ensure understanding of company directives and standards
· Prioritizes and delegates tasks to meet all operational needs
· Supports and executes visual directives and maintains visual standards set by the company
· Drives efficiency in all operational store processes
· Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
· Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
· Ensures all store associates follow all policies, procedures and all Safety Program practices
· Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
· Inspires and motivates others by consistently exhibiting core value behaviors
· Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
What it takes to Join:
· Passion for product, brands, fashion and trends
· High School Diploma or equivalent preferred
· Effective written, verbal and presentation skills
· Strong communications skills
· Excellent time management skills
· Proficient in math and possesses strong computer skills
Developing the Community/ Leadership Qualities:
· Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
· Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
· Serve as a Pacsun advocate in the industry and marketplace.
· Recruit, identify, develop, and retain talent that delivers performance excellence.
· As a manager, serve as a leader of company culture, norms, and conduct.
· Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Physical Requirements:
· The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
· The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
· The associate must frequently sit/stand for long periods of time and climb ladders as needed.
· While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
· Ability to maneuver around sales floor, stockroom and office areas.
· Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
· Ability to work in open environment with fluctuating temperatures and standard lighting.
· Hotel, Airplane, and Car Travel may be required for SM and above roles only.
Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
$21k-26k yearly est. 51d ago
Assistant in Training
Buckle 4.0
Buckle job in Roanoke, VA
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$29k-41k yearly est. 60d+ ago
Manager Trainee in Training
84 Lumber 4.3
Pulaski, VA job
Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that "nothing is impossible" 84 Lumber is hiring immediately and has the perfect career opportunity for you!
WHO IS 84?
84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you!
At 84 Lumber, we promote nearly 100% from within, creating a unique environment where you can build your own career path. Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first promotion within six months.
COMPREHENISVE BENEFITS PACKAGE:
We offer all the benefits you expect from an industry leader, including:
* Monthly performance incentives (both store and personal-level bonus potential)
* Paid Time Off (PTO), sick and personal days
* Medical, dental and vision insurance
* Holiday pay
* Flexible Spending Accounts (FSA) for medical and dependent care
* Annual profit sharing and 401(k) with employer match (based on company profits)
* Discounts on building materials and other retail partnerships
RECOGNITION & Awards:
In 2024, 84 Lumber was proudly recognized as one of:
* America's Most Trustworthy Companies by Newsweek
* Top Retailers by USA Today
* Largest Private Companies by Forbes
* Fastest-Growing Companies by 5000.
WHAT YOU WILL DO:
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store operations with the goal of promotion to a management position. Within the first 6-12 months, you can be promoted (based on performance and position availability), which can lead to up to a 40% increase in annual pay. Many Manager Trainees progress to General Manager roles within 3-4 years. Manager Trainees must complete the learning plan and course of study as outlined within the assigned time frame and must be willing to relocate for a management position.
No experience is required to begin your career at 84 Lumber. Just bring your dedication and willingness to learn and we will help you with the rest!
Through a structured training plan including classroom, online, and hands-on learning across various areas, you will learn:
* Sales and Customer Service: Support customers and drive sales in a retail store environment.
* Store Operations and Inventory Management: Oversee material/supply chain flow, stock, and merchandising.
* Blueprint Reading and Estimation: Create material estimates for building projects.
* Forklift Operation and Certification: Safe handling of materials and equipment.
* Business Management: Payroll, invoicing, inventory, and financial analysis.
* Microsoft Office Suite: While previous experience is preferred, you will enhance and refine your skills through a comprehensive training program.
SUPERVISORY RESPONSIBILITY:
This position does not have supervisory responsibilities.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
You'll work in both indoor and outdoor settings, assisting customers in all weather conditions ( wet, humid, hot, or cold). This role requires frequent standing, walking, and lifting (up to 80 pounds), and other physical activities. You may also work around machinery and airborne particles.
Responsibilities
* Payroll, Invoicing, Inventory and POS Systems
* Microsoft Office Suite (previous experience preferred)
* Interpreting and analyzing common financial reports
* Reading blueprints and creating material lists
* Responding to common inquiries or complaints from customers
Qualifications
REQUIREMENTS:
* Education: High school diploma or GED equivalent Availability: Full-time schedule (48+ hours/week, overtime included)
Are you ready to lead, learn, and grow with 84 Lumber? Apply today to begin your career journey!
84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status.
REQUIREMENTS:
* Education: High school diploma or GED equivalent Availability: Full-time schedule (48+ hours/week, overtime included)
Are you ready to lead, learn, and grow with 84 Lumber? Apply today to begin your career journey!
84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status.
* Payroll, Invoicing, Inventory and POS Systems
* Microsoft Office Suite (previous experience preferred)
* Interpreting and analyzing common financial reports
* Reading blueprints and creating material lists
* Responding to common inquiries or complaints from customers
$30k-40k yearly est. 20d ago
Part-Time Beauty Advisor - Sephora
Kohl's Corp 4.4
Bassett, VA job
About the Role As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl's standards.
What You'll Do
* Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
* Demonstrate credibility to the client through knowledge of products and beauty trends
* Inspire clients through demonstrating products and application of products to drive sales
* Actively engage and complete all required training to expand knowledge
* Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
* Support omni-processing within the department
* Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes
* Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor
All associates are responsible for:
* Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Supporting and executing safety and shortage reduction programs following company guidelines
* Accomplishing multiple tasks within established timeframes
* Following company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Receiving, understanding and proactively responding to direction from leaders and other company personnel
* Other responsibilities as assigned
What Skills You Have
Required
* Authentic passion for beauty
* Client-facing retail or service industry experience
* Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
* Flexible availability to work days, nights, weekends and holidays
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (up to 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $13.30
$13.3 hourly Auto-Apply 60d+ ago
Sales Lead - Chico's
Chicos Fas Inc. 4.1
Lynchburg, VA job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
Motivates and inspires store team, promoting a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Management to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Builds and maintains a solid customer following through clienteling and wardrobing.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
1+ year retail or sales management experience preferred
Must be 18 years of age or older
Excellent communication, verbal and written skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Knowledge of administrative aspects of store operations
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
$30k-40k yearly est. 16d ago
Part-Time Sales Teammate
Buckle 4.0
Buckle job in Roanoke, VA
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
Answer questions regarding the store and its merchandise.
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) .
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
Help Guests try on or fit merchandise.
Check out and bag purchases.
Prepare merchandise for alterations.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Place Special Orders or call other stores to find desired merchandise.
Maintain and build good Guest relationships to develop a client based business.
Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
Stay current on product range.
Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Follow all Loss Prevention guidelines, including daily bag and purse checks.
Develop and maintain knowledge of Point of Sale (“POS”) procedures.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$23k-26k yearly est. 60d+ ago
Store Lead - Valley View Mall - Part time
Children's Place 4.4
Roanoke, VA job
The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.
Responsibilities:
Key Accountabilities:
* Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
* Partners with Store Manager to address an performance concerns with associates
* Support and participate in all company training and development initiatives
* Foster a positive work environment and provides direct, objective feedback in a timely manner
* Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
* Represent the company in a professional and positive manner
* Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
* Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
* Process payroll weekly
* Modify schedule based on business climate
* Help maintain a clean, organized, and efficient stockroom, adhering to set policies
* Ensure Environment (CRE) Standards & Safety requirements are being met
Education and Experience:
* High school diploma or equivalent
* 1-3 years previous retail experience
* Must be at least 18 years of ag
Skills and Behaviors:
* Excellent customer engagement
* Must be detail oriented
* Ability to prioritize tasks
* Ability to work in team environment
* Ability to give and receive performance-based feedback
* Must embrace self-development
* Must be an effective communicator
* Must be adaptable and flexible to changing priorities
* Excellent time management, planning, and organization skills
* Proficient in Microsoft Office
* Ability to adapt to and learn internal applications
* Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
$27k-33k yearly est. Auto-Apply 6d ago
PT Sales Associate - Eddie Bauer #4141 VALLEY VIEW MALL
Eddie Bauer 4.4
Roanoke, VA job
Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging personality who provides great service.
* Excited to meet new people.
* Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Sales Associate you will:
* Engage and connect with customers to create an amazing shopping experience.
* Achieve and exceed sales goals by executing our selling strategy.
* Share product knowledge with customers to maximize sales.
* Engage with customers to build relationships and brand loyalty by using company tools.
* Show understanding of customer's personal style when offering fashion advice.
* Inspire customers with your product knowledge to cater to their needs.
* Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
* Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
* Remain positive and professional, working together with the team to make a great environment for our customers and each other.
* Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
* Flexible availability to meet the needs of the business (including evenings and weekends).
$22k-30k yearly est. Auto-Apply 60d+ ago
Store Lead
Tailored Brands 4.0
Roanoke, VA job
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$30k-37k yearly est. 60d+ ago
Sales Associate
Rack Room Shoes 4.2
Roanoke, VA job
31347
Part Time
Rack Room Shoes
Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
Maintain awareness of all current sales promotions.
Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
Develop and maintain necessary product knowledge and fitting skills.
Maintain an awareness of Loss Prevention concerns involving customers and staff members.
Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 014
Rack Room Shoes 014
Pay Range:
Valley View Mall
4744 Valley View Blvd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Roanoke, Virginia US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.