Business analyst internship jobs in Wilkes-Barre, PA - 22 jobs
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Operations Intern (Summer 2026)
Arconic 4.7
Business analyst internship job in Bloomsburg, PA
We're currently seeking a highly motivated and energetic student to join our team as an Operations Intern for the Summer of 2025. This intern position is Full-Time with a minimum 10-week assignment for the upcoming summer. This position will be based at our Bloomsburg, PA location (see location-specific information below).
About Arconic Internship Program
Why join us? Our interns have the opportunity to be part of real-world business challenges. Their skills are sharpened as full members of a project team, collaborating with colleagues, peers, leaders, and stakeholders. Each intern is paired with a manager and a mentor that will help to acclimate them to the company and the local area itself. Every intern is required to complete at least one project during their time with Arconic. This project will be presented to their location's Lead Team, as well as in competition in our company-wide Intern Presentation Challenge, where all Arconic Interns compete against each other for cash prizes!
In addition to the real-world, professional experience that an Arconic Internship offers to students, Arconic also aims to provide networking opportunities and personal growth. Additional activities that an intern will be able to participate in include, but are not limited to: professional sporting events, volunteer experiences, Meet-and-Greet lunches with the location Lead Team, Presentations and Q&As with Arconic leaders and C-Suite Executives, Plant Tours at other locations, and other local outings. The Arconic Internship Program is specifically designed to offer professional and personal development as well as a memorable experience for the aspiring professional.
Basic Qualifications
Currently enrolled in a Bachelor's degree in Business Management, Engineering or related Field from an accredited institution
Must have an expected graduation date in late 2025 or Spring/Summer of 2026 or 2027.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Preferred Qualifications
Proficient with Microsoft Office products
Excellent verbal and written communication skills
Excellent organization skills
Involvement with one or more extracurricular activities, work-study, or off-campus jobs, and/or volunteer positions
Primary Responsibilities
Support the Bloomsburg Operations Team with current projects and initiatives.
Attend all meetings with mentor.
Participate in designated projects as well as day to day aspects of the Bloomsburg Operations Team Qualifications
$40k-50k yearly est. Auto-Apply 40d ago
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Business Systems Analyst
Atria Group 4.2
Business analyst internship job in Wilkes-Barre, PA
We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India.
We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.
Job description:
The Business Systems Analyst is responsible for working across multiple businesses and technical teams and guiding the development team to ensure quality project delivery through the Release Life Cycle utilizing Agile methodologies. Works with BPL on high-level reporting and Project Plans. This individual will assist the project leader with analysis activities during the design, development, implementation, and maintenance of business information systems specific to the respective application(s) they will be supporting. Ability to analyze and evaluate complex data processing systems, translating customer system requirements into detailed software requirements and supporting tasks utilizing Agile methodologies.
Required Skills:
Strong business analysis skills and strong problem solving/analytical skills.
Able to effectively translate business requirements/needs into detailed software requirements and support tasks utilizing Agile methodologies and setup of VersionOne
Strong working knowledge of MicroStrategy latest version and the ability to understand MicroStrategy grid, report services, and dashboard reports.
Strong working knowledge of SQL and ability to understand and write complex SQL using select statements, views, joins and indexing strategies.
Working knowledge of Teradata and Oracle databases. Capability to interpret database schema documentation including entity-relationship diagrams
Must be able to obtain security clearance and travel if required
Bachelor s degree in a business, computer science, information systems, business analysis related field or equivalent experience
Strong written and verbal communication skills and proven ability to effectively work directly with customers and technical staff
Preferred Skills:
Demonstrated knowledge of terminology, usage, and operating characteristics of hardware, software, and operating system components
Demonstrated ability to define system solutions in comprehensive, quantitative, and qualitative terms to facilitate comparative analysis of alternative system solutions
Working knowledge in VersionOne tool to setup and track projects utilizing Agile methodologies
Ability to assist with development of simple to complex project plans utilizing Agile methodologies
Additional Information
GOOD COMMUNICATION SKILLS
DURATION: 6+ Months Contract
INTERVIEW: Telephone / Skype
$64k-100k yearly est. 60d+ ago
Business Analyst I
Peoples Security Bank 4.3
Business analyst internship job in Moosic, PA
Requirements
Education/Training: A bachelor's degree or equivalent. Specialized bank systems education/training.
Skill(s): Must demonstrate strong communication skills; proficient interpersonal relations skills; proficient PC skills; strong analytical and problem-solving skills; thorough knowledge of the bank's core system functions, procedures, and processes.
Experience: A minimum of 2-5 years' related experience normally required.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.
$61k-77k yearly est. 37d ago
Product Analyst
Shipmonk 4.2
Business analyst internship job in Pittston, PA
Job Description
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.Product Analyst, Transportation OptimizationAbout the Role
ShipMonk is hiring a Product Analyst to own the analytics and insights that power our parcel shipping strategy. You'll sit within the Transportation Product team and report to a Senior Product Manager. Your focus will be on understanding why our parcel network behaves the way it does, where it's leaking cost or performance, and what actions can materially improve it.
You'll use SQL, data modeling, and structured analysis to uncover optimization opportunities across carriers, methods, zones, and operational workflows. But this role isn't limited to delivering numbers. You will be expected to connect the dots, explain why findings matter, and help shape next steps. You'll partner closely with engineering, operations, and our transportation team to turn analysis into measurable improvements.
If you're strong analytically and want to build product muscles over time, this role can evolve into a PM track as ShipMonk's network and Transportation roadmap expand.
What You'll DoParcel Network Analysis
Independently analyze parcel cost drivers, including COGS, billable weight logic, DIM impacts, zone mix, surcharges, and packaging patterns.
Monitor transit performance, first-scan timeliness, exception rates, LIT trends, and other KPIs that shape merchant experience.
Identify anomalies and pressure-test underlying assumptions in our Virtual Carrier Network.
Optimization & Strategy Support
Evaluate carrier service performance and cost structure to recommend allocation changes, zip strategies, or method rule updates.
Support new carrier pilots and post-launch assessments using structured measurement frameworks.
Build models to estimate the impact of carrier rate changes, configuration changes, or method consolidations.
Cross-Functional Partnership
Work with engineering to troubleshoot logic, validate data, and guide improvements to routing, rating, and scan tracking systems.
Collaborate with transportation operations and pricing to understand real-world constraints and merchant impact.
Help prepare clear, data-backed narratives for executives, ops leaders, and carrier partners.
Build Operational Visibility
Develop dashboards that highlight cost per order, margin trends, OTD, scan compliance, and carrier exceptions.
Improve the reliability of existing reporting and automate manual workflows where possible.
Translate complex parcel datasets into simple frameworks others can use.
Product Development Exposure
Partner with the Senior PM to articulate problem statements, evaluate tradeoffs, and define success metrics for transportation features.
Support discovery work by quantifying merchant pain points, operational bottlenecks, or cost-performance tradeoffs.
Contribute to prioritization conversations using data and clear reasoning.
What You Need to Succeed
2-4 years of experience in analytics, product analytics, transportation, supply chain, or a similar field.
Strong SQL ability; comfortable exploring large, messy datasets and building your own logic for insights.
Ability to go beyond "what" and explain the "why" and "so what" for each analysis.
Strong communication skills with a bias toward clarity and structured thinking.
Comfort working with ambiguous problems and forming hypotheses to test.
Curiosity about product development and a willingness to take on scoped PM work as you grow.
Bonus: experience with parcel shipping data (carrier scans, zones, billing, surcharges, quality metrics).
Bonus: experience working in Snowflake and familiarity with modern analytics environments (Metabase, Hex, Looker, Tableau, etc.).
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$59k-87k yearly est. 3d ago
Summer Internship - Service Operations
Cleveland Brothers Equipment Company 4.2
Business analyst internship job in Wilkes-Barre, PA
Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia, and western Maryland, has an immediate opportunity for a motivated Intern - Service Operations. Are you ready to experience a unique opportunity to gain firsthand experience within our dynamic operations team? We recognize the invaluable contribution that fresh perspectives and innovative ideas can bring to our organization! By offering internship opportunities, we aim to provide aspiring professionals with a platform to gain hands-on experience and exposure in their respective fields.
Position Summary:
This internship is a unique opportunity for a career minded individual to gain firsthand experience in the service operations department. Work alongside our experienced service team to gain knowledge of multiple aspects of the operations process and support various aspects of the equipment maintenance, customer service, and operational efficiency.
Primary Responsibilities:
* Collaborate with service coordinator to schedule equipment maintenance and repairs
* Address customer inquiries and concerns
* Maintain accurate records of service requests, repairs, and maintenance
* Analyze service data to identify trends, areas for improvement, and efficiency
* Collaborate with the service operations teams to identify areas for process improvement
* Prepare reports on service performance metrics
Skills / Knowledge / Qualifications:
The preferred candidate will be currently pursuing a Bachelor's degree in Business Administration, Operations Management, or related field and be able to demonstrate:
* MS Office proficiency: Familiarity with tools like Word, Excel, and PowerPoint.
* Organizational skills: Ability to manage tasks, schedules, and data efficiently.
* Strong communication abilities: Both written and verbal.
* Critical thinking: Problem-solving and decision-making skills.
* Self-starter: Demonstrating initiative and proactiveness.
* Research and writing skills: Useful for tasks like policy development and employee communications.
The preferred candidate will be a current college student in a bachelor's degree program seeking an internship.
Why Join the Cleveland Brothers Team:
* Advancement: Start your career with a dynamic organization that wants to see you succeed! As an Intern, you will see and experience limitless career opportunities across 29 locations whether you want to move up, or into another division of the company.
* Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.
About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.
Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit **************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-39k yearly est. 60d+ ago
Operations Intern
American Water 4.8
Business analyst internship job in Scranton, PA
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Primary Role
About the Internship: Join Pennsylvania American Water as an Operations Intern and explore exciting career opportunities in the water and wastewater field. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.
Why American Water?
Growth and Investment: We plan to invest $30 to $34 billion in infrastructure over the next decade.
Sustainability and Community: We are committed to safety, affordability, customer service, environmental protection, workforce inclusivity, and community strengthening.
Recognition: Featured on the 2023 Bloomberg Gender-Equality Index, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, and recipients of multiple national awards.
Learn More: Visit amwater.com and follow us on LinkedIn, Facebook, Twitter, and Instagram.
Key Accountabilities
Gain firsthand experience in how water utilities support communities and ensure sustainability.
Collaborate with professionals to provide administrative, analytical, and technical support for daily operations.
Key Tasks:
Support operational staff.
Prepare and maintain files, records, drawings, reports, maps, charts, budgets, and other data related to engineering and construction projects.
Assist in preparing and reviewing technical reports, cost estimates, and budgets.
Enter data and perform analysis in information systems.
Prepare, analyze, and evaluate reports on various items including regulatory requirements, budgets, capital expenditures, and departmental performance.
This role may include assisting with field work including posting property information to support the Operations team.
Knowledge/Skills
Detail-Oriented: Conduct thorough analyses and evaluations, and implement timely decisions and recommendations.
Independent Worker: Manage time across multiple projects and deadlines.
Collaborative: Seek input and coordinate with staff.
Communication: Strong verbal and written communication skills.
Technical Proficiency: Good working knowledge of computer programs, databases, and software.
Organizational Skills: Demonstrated organizational and administrative abilities.
Analytical Skills: Good analytical and problem-solving skills.
Experience/Education
Currently enrolled in an accredited Associate's or Bachelor's degree program in Engineering, Environmental Science, Technical Studies, or a closely related field.
Other
Valid Driver's License.
Ability to pass a background check.
We encourage candidates from diverse backgrounds to apply and join us in making a difference in our communities
Competencies Champions safety Customer obsessed Cultivates innovation Nimble learning Drives ResultsCollaborates
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
$42k-57k yearly est. 60d+ ago
Warehouse Operations Internship - Spring & Summer 2026
Webstaurantstore 4.2
Business analyst internship job in Bloomsburg, PA
Are you looking for an exciting, hands-on internship in a fast-paced work environment for the Spring and Summer of 2026? Join one of Pennsylvania's fastest growing companies today! WebstaurantStore, a Clark Associates company, is looking for dedicated and hardworking candidates that have leadership qualities to join our growing company as an Operations Intern for the Spring and Summer of 2026. We are an industry-leading food service supply and equipment distributor, and this internship will provide the opportunity to learn all warehouse department operations from the ground up.
Part-time in Spring 2026 with flexibility to accommodate your school schedule, transitioning to full-time in Summer 2026.
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
As an Operations Intern, you will:
* Complete an operations rotation where you will learn about warehouse operations and processes in a hands-on environment through each department from Inventory, Receiving, & Shipping
* Work closely with warehouse supervisors to develop practical solutions to problems without sacrificing quality
* Help supervisors and their teams meet department's daily, weekly and monthly goals of the distribution center
* Analyze opportunities for growth, cutting costs, reducing damages and improving efficiencies
* Continually improve productivity targets and process improvements
* Complete internship projects, which could include, but are not limited to:
* Improving and updating training manuals
* Creating new standard operating procedures for various warehouse processes
* Testing new order packing processes and materials
* Testing new warehouse software processes
Physical Requirements
* Work is performed while standing and/or walking, up to and including 12 hours/day.
* Requires the ability to communicate effectively using speech, vision, and hearing.
* Requires the regular use of hands for simple grasping and fine manipulations.
* Requires regular bending, squatting, crawling, climbing, and reaching.
* Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
Qualifications
Experience
* Minimum of 1 year of relevant experience in a distribution environment preferred but not required
* Have an interest in logistics, supply chain management, business, or a related field
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
We are looking for driven, motivated candidates who show:
* Initiative to work with minimal instruction and direction
* Ability to work in a fast -paced and deadline driven environment
* Exhibit analytical thinking and problem solving
* Strong written and oral communication skills
* Passion for supply chain management and process enhancement
* Demonstrate maturity, responsibility and leadership ability
* Must be able push and pull up to 150 lbs, as well as lift and carry up to 75 lbs.
* Ability to constantly bend, reach, squat, twist, and stand throughout shift
$33k-40k yearly est. 60d+ ago
Operations Intern
Prime, Inc. 4.6
Business analyst internship job in Pittston, PA
An internship at Prime will allow you to gain marketable skills and learn about all aspects of Dispatch, customer service, technology, key department training, and sales.
Responsibilities
Assist fleet managers and operations personnel, as well as various support activities.
Tracking location and status of loads.
Providing assistance to customers with delivery and pick-up appointment times.
Performs administrative and clerical duties to support full-time staff.
Provide information to customers, drivers and dispatchers throughout the day.
Complete continuing training as directed by management.
Practice Company Core Values.
Performs related work as required.
**This is not a remote position.
Qualifications
QUALIFICATIONS REQUIRED:
Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
Knowledge
Basic knowledge of trucking/transportation industry preferred, but not required.
Abilities
Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly. Ability to multitask in dynamic, fast-paced, team oriented environment. Good computer and keyboarding skills with the ability to accurately type at 40 WPM. Proficient in Excel, Word, and Outlook. Flexible schedule with the ability to work at least 25-30 hours per week, and up to 12 hour shifts; Prime will work around class schedules. Ability to work evenings and weekends are required.
Experience, Education, and Training
Must be enrolled in a 4-year college or university with a major in Supply Chain Management or other business related field. Applicants must be enrolled at least at a junior level.
Physical Requirements
Must be able to sit a majority of your shift. Must be able to multitask and handle potentially a large volume of phone calls and correspondence. Must be able to communicate both written and verbally.
Working Environment
Primarily indoors with heating and cooling regulated in a general office environment.
Licensing/Certification
None required.
Miscellaneous Requirements
Requests for time off (Holidays, school breaks, etc.) will require advance approval based on department needs. Minimum of two consecutive semester's commitment is required.
$35k-43k yearly est. Auto-Apply 60d+ ago
Marketing and Business Development Internship
Nexline Communications LLC
Business analyst internship job in Kingston, PA
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
Growing Telecommunications company seeking candidates looking an internship opportunity. Tasks include:
Working alongside out business development team.
Offering input on new marketing ideas.
Assist and work with sales manager in inputting information into our customer database. (Learning Zendesk CRM)
Attending industry trade shows
Learn products and services
New customer acquisition (Researching and calling on prospects)
Paid Internship with additional bonuses
Nexline Communications represents one of the fastest-growing companies in the Technology Industry. Providing communication solutions for business locally and across the country. Nexline is a full-service telecommunications and AI provider. Leading the way in solutions for business in the SMB space. As part of the team at Nexline, you will get a behind the scenes look at many industries and the internal workings of those businesses. With 99% of businesses utilizing Phones and UCaaS (Unified Communications as a Service) as the lifeblood of their business, Unified Communications Solutions have become top priority. Nexline helps to streamline those communication needs. We provide communication through our well-designed platforms that can be tailored to the needs of each customer. Nexline specializes in Unified Communications, Telecommunications, VoIP Phone/Network Solutions and Voice Services.
Learn more at mynexline.com
$26k-36k yearly est. 22d ago
Final Mile Delivery Sr. Analyst (EM7137)
Samsung SDS America 4.5
Business analyst internship job in Hazleton, PA
Why join Samsung SDS?
The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers.
Responsibilities
1. Delivery Operations Management:
Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify improvement opportunities.
Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Monitoring, and Customer Value-Added Service Layers.
Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities.
Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues.
Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers.
2. Driver Management:
Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps.
Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements.
Evaluate capacity needs based on forecasted volume to optimize resource allocation.
3. Customer Service:
Respond promptly to customer inquiries and resolve delivery-related issues with professionalism.
Proactively identify and address customer concerns to enhance satisfaction.
Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance.
4. Technology & Innovation:
Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience.
Stay informed about industry trends and best practices in last-mile delivery.
5. Budget Management:
Identify and implement cost-saving measures to optimize operational expenses.
6. Team Leadership:
Lead, motivate, and develop a high-performing delivery team to achieve organizational goals.
Foster a collaborative and positive work environment that encourages innovation and excellence.
Job Duties
Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs.
Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Workflows, and Customer Value-Added Service Layers.
Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities.
Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues.
Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers.
Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps.
Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements.
Evaluate capacity needs based on forecasted volume to optimize resource allocation.
Respond promptly to customer inquiries and resolve delivery-related issues with professionalism.
Proactively identify and address customer concerns to enhance satisfaction.
Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance.
Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience.
Stay informed about industry trends and best practices in last-mile delivery.
Identify and implement cost-saving measures to optimize operational expenses.
Lead, motivate, and develop a high-performing delivery team to achieve organizational goals.
Foster a collaborative and positive work environment that encourages innovation and excellence
Skills:
Leadership and Team Management
Communication and Interpersonal Skills
Problem-Solving and Analytical Skills
Customer Service Orientation
Organizational and Planning Skills
Data Analysis and Reporting
Technology Savvy
Time Management
Requirements
Requirements/Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
5+ years of experience in logistics or transportation, with a focus on last-mile delivery.
Proven experience managing and supervising delivery teams.
Strong analytical and problem-solving skills with the ability to interpret data and drive improvements.
Excellent communication, interpersonal, and customer service skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with Transportation Management Systems (TMS) and route optimization software is a plus.
Ability to travel up to 10% in U.S.
Benefits
Benefits & Perks
We believe that when you thrive, we all succeed. That's why our benefits are built to support your health, well-being, career growth, and life outside of work.
Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
401(k) with Company Match Invest in your future with our competitive retirement savings plan-and we'll match your contributions.
Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life's biggest moments.
Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
Wellness Programs From fitness incentives to mental health support, we've got your well-being covered.
Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
Subsidized Lunch Support Savor your meals with our support.
...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.
Samsung SDS America supports your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
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$68k-92k yearly est. Auto-Apply 37d ago
Operations Intern - Sophomore or Junior - Paid Internship
Weiler Corporation
Business analyst internship job in Mountainhome, PA
Weiler Abrasives Group is an industry leader and global manufacturer of surface conditioning solutions for the Welding & Fabrication, Industrial Production and Maintenance & Repair markets. We thrive on bringing solutions and value to our customers and we see our co-workers as the key to our success. As part of our commitment, we value Integrity, Accountability, Learning and Competence, Focus on the Customer and Passion in our work. We are committed to serving our Customers, Co-workers and Communities in which we live and operate.
Weiler's Internship program is a real-world look at what it means to work in your field of Operations. These internship opportunities are based at our Headquarters and Manufacturing facility in Cresco, PA. As a Weiler intern, you will spend time gaining exposure to manufacturing and will acquire invaluable skills and industry knowledge. It is an opportunity to apply your classroom education a real-world environment where you will work directly with your supervisor/mentor and team members. You will take ownership of projects and/or job-related duties that will have an immediate and significant impact on your department and the Weiler business. Please note that housing is not available; therefore, you will need to travel to and from the location.
Internships can be structured as either an 8-12 week summer opportunity or Weiler will work with you to provide flexibility around your college class schedule. Housing is available on a limited basis. These are paid internships (rate commensurate with class year and prior internship experience).
Qualifications
* Pursuing an accredited undergraduate degree in a field relevant to the department of interest
* Class year: Must be at minimum rising into your junior year in college
* Strong verbal and written communication skills.
* Energetic, self-starter with high attention to detail.
* Interest in and ability to contribute to a team environment
$33k-45k yearly est. 47d ago
Financial Analyst Intern Summer 2026
Westinghouse Nuclear 4.6
Business analyst internship job in Madison, PA
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
About the role:
As a Financial Analyst intern, you will provide support to one of our Financial Planning & Analysis (FP&A) teams either in a corporate or operational setting. This will include help with monthly reporting and analysis and business planning.
You will report to the FP&A Manager and be located at our Cranberry location. This is a paid full-time hybrid position for the summer.
Key Responsibilities:
* Provide support with the closing of the organization monthly books and records
* Prepare reports and analysis of variances following monthly and quarterly close
* Help build detail support schedules and gather planning information to support our annual business plan
* Identify opportunities for process improvements in existing business practices and create standard operating procedures documentation
Qualifications:
* Pursuing a bachelor's degree in accounting, finance, or equivalent
* Minimum GPA of 3.0
* Complete junior year of college
* Relocation assistance not provided
We are committed to transparency and equity in all of our people practices. The hourly rate for this position, which is dependent upon experience, qualifications and skills, is estimated to be $18.70 to $22.69 per hour.
#LI-Hybrid, #LI-Nuclear, #LI-Internship
Why Westinghouse?
Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:
* Safety and Quality
* Integrity and Trust
* Customer Focus and Innovation
* Speed and Passion to Win
* Teamwork and Accountability
While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting
$18.7-22.7 hourly 27d ago
College Financial Representative, Internship Program
Northwesternmutual 4.5
Business analyst internship job in Madison, PA
College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off!
Responsibilities
Our internship program mimics our full-time Financial Representative career, allowing you to:
Learn how to prospect and network to build your business and client base
Develop and execute on a business strategy
Call on potential clients and set meetings to understand their financial goals
Prepare plans and offer useful recommendations
Gain exposure to proprietary planning software platforms
Engage in weekly coaching, training, and development meetings
Receive Risk Product State Licensing: Life, Accident, and Health
Build life skills that create future career opportunities
As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP . Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you'll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation.
#LI-Onsite
Qualifications
Are you a fit for this internship?
Full-time student; juniors and seniors preferred
Entrepreneurial ambitions and curiosity for sales
Highly involved on campus (leader, athlete, campus orgs, student government, etc)
Excellent time-management skills
Interest in financial literacy and planning tools
Business savvy and desire to increase critical thinking abilities
Compensation & Benefits
Performance-based earnings and revenue
Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions)
Productivity Bonuses
Support for insurance licensing (life, health, DI, LTC)
Support for SIE, Series 6, Series 63 registrations (eligibility required)
About Us
For over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives.
Our tailored approach includes multiple financial strategies-insurance, investments, and annuities-built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients.
Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors
1
for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes.
As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard.
Why join Northwestern Mutual
Fortune 500 company (2023)
Top 100 Internship Programs, Yello x WayUp (2022)
5.0+ million clients and growing
2
$257 billion retail investment client assets held or managed by Northwestern Mutual
3
Forbes' Best Employers for Diversity (2018-2021)
Unsurpassed financial strength
4
Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021)
1
Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn.
2
As of June 30, 2023
3
Combined client assets of NMIS and NMWMC as of June 30, 2023
4
Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 06/23 (Moody's Investors Service), 08/23 (A.M. Best Company), 08/23 (Fitch Ratings), 05/23 (S&P Global Ratings)
Salary Range USD $500.00 - USD $1,000.00 /Yr. Not sure if you're interested in the career yet? Connect with us for general consideration in Northwestern Mutual opportunities.
$500 weekly Auto-Apply 10d ago
Business Analyst I
Peoples Security Bank & Trust Company 4.3
Business analyst internship job in Moosic, PA
If you are looking for a great place to work, and reach your potential, look to
Peoples Security Bank & Trust.
We continue to grow and are always looking for the right people to join our team.
#TeamPSBT
Our BusinessAnalyst I is responsible for gathering, analyzing and coordinating information for use with the Bank's core system and ancillary systems; analyzing current systems/service; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; assisting the immediate supervisor with administrative tasks to support department operations; and understanding the Bank's products, services, policies, and procedures to effectively provide support and ensure systems are run efficiently and effectively.
HYBRID POSITION
Essential Duties:
Assist in the evaluation of current workflows and operational practices to identify inefficiencies, analyze process bottlenecks and recommend enhancements that improve efficiency, functionality, and/or user experience.
Provide efficient and accurate support to all areas of the Bank for all identified systems, ensuring users have the necessary resources and guidance for effective operation.
Assist in the development of written documentation for recommended improvements to enhance efficiency and effectiveness.
Collaborate with key stakeholders to gather, document and validate requirements.
Assist with development, enhancement, and maintenance of reporting tools supporting organizational reporting requirements.
Benefits Offered to Peoples Security Bank Employees
**Our College Tuition Reimbursement Benefit can help you achieve your long-term career and educational goals**
Medical Plans
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
401(K) Plan
ESOP Plan
Paid Time Off
Paid Holidays
Paid Volunteer Time Off
Employee Assistance Program
Banking Classes
Internal Advancement Opportunities
Company Overview
Community has and always will be our purpose. We were founded on the principle to be a bank that people can trust. We would not be where we are today without the dedication that our employees have had since we first opened our doors. Our values still hold true to this day and we are making strides to continue to grow with our amazing team.
We believe that operating with a core set of values will be integral to the success of Peoples Security Bank & Trust for our employees, customers, shareholders and communities.
PEOPLE | Working together for a common good by engaging our customers and communities.
SERVICE | Consistently deliver a safe, reliable and positive banking experience for our customers.
BETTER | A commitment to excellence in every interaction.
TRUST | Integrity, accountability, guidance, and support form the foundation for every customer engagement.
We believe our team is what makes our organization successful. Hearing their stories show a path of growth and enrichment in their careers. Every single team member truly makes a difference within our company and we're grateful for each employee who chooses to work with us.
Peoples Security Bank and Trust Company is an Equal Opportunity Employer
Requirements
Education/Training: A bachelor's degree or equivalent. Specialized bank systems education/training.
Skill(s): Must demonstrate strong communication skills; proficient interpersonal relations skills; proficient PC skills; strong analytical and problem-solving skills; thorough knowledge of the bank's core system functions, procedures, and processes.
Experience: A minimum of 2-5 years' related experience normally required.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.
$61k-77k yearly est. 60d+ ago
Product Analyst - Inbound
Shipmonk 4.2
Business analyst internship job in Pittston, PA
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
Product Analyst - Inbound
Location: Dallas, Pittston, Louisville
About the Role:
ShipMonk is seeking a highly motivated Product Analyst - Inbound who is looking to grow into a Product Manager role. This position is ideal for someone with strong technical and analytical expertise who enjoys working deeply with data and using insights to influence product direction.
In this role, you will leverage advanced SQL skills on a daily basis, along with strong analytical thinking, to uncover insights, evaluate inbound performance, and support data-driven product decisions. You will work closely with Product Managers, engineers, and inbound operations teams to translate complex data into clear recommendations and product improvements.
This is a growth-oriented role designed for someone who wants to transition from a hands-on analytical position into product ownership over time. You will gain exposure to the full product lifecycle - requirements definition, prioritization, experimentation, and delivery - while building a strong foundation in product management.
You'll join an environment with experienced product, engineering, and operations professionals, providing direct mentorship, real ownership, and accelerated development toward a Product Manager career path. Your work will directly impact inbound efficiency, accuracy, and the overall merchant experience.
Desired Experience
Bachelor's degree or equivalent practical experience.
0-2 years of experience in product management, business analysis, operations, or a related role.
Analytical skills, including Excel proficiency
strong SQL skills
Strong written and verbal communication skills, comfortable engaging with merchants and customers
Experience or familiarity with creating process flow diagrams, swimlanes, or similar operational/logistics diagrams (e.g., Lucidchart, Miro, FigJam, Visio).
Passion for learning, problem-solving and working in a fast-paced environment.
Skills & Responsibilities
PDLC Participation: Support the product development lifecycle for Inbound capabilities, including discovery, requirement definition, prioritization, development support and iteration.
Cross-functional Collaboration: Partner with inbound operations, engineering and stakeholders to ensure clarity, alignment and smooth execution across teams.
Execution: Demonstrate strong ownership, adaptability and the ability to juggle multiple tasks while maintaining attention to detail and hitting deadlines.
Customer Research: Assist with research, interviews and data analysis to better understand merchant and operational needs within the inbound process.
Implementation & Adoption: Collaborate with Go-to-Market teams to support product rollouts, documentation, training and customer adoption efforts.
Inbound Process Concepts: Develop a strong understanding of inbound workflows such as receiving, putaway, ASN processing, discrepancies and quality checks.
Data-Driven Decision Making: Use analytics to identify patterns, measure performance and support product recommendations that improve inbound efficiency and accuracy.
Warehouse Floor Engagement: Spend time with warehouse teams to observe workflows, identify pain points and help shape product enhancements grounded in real operational insight.
Growth Mindset: Demonstrate curiosity, energy and a proactive approach to learning both product management skills and warehouse/logistics processes.
Join us at ShipMonk and become part of a team shaping the future of logistics with innovative, data-driven solutions! 🚀
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$59k-87k yearly est. Auto-Apply 3d ago
Finance Intern (Summer 2026)
Arconic 4.7
Business analyst internship job in Bloomsburg, PA
We're currently seeking a highly motivated and energetic student to join our team as a Finance Intern. This intern position is Full-Time with a minimum 10-week assignment for the upcoming summer. This position will be based at our Bloomsburg, PA location (see location-specific information below).
About Arconic Internship Program
Why join us? Our interns have the opportunity to be part of real-world business challenges. Their skills are sharpened as full members of a project team, collaborating with colleagues, peers, leaders, and stakeholders. Each intern is paired with a manager and a mentor that will help to acclimate them to the company and the local area itself. Every intern is required to complete at least one project during their time with Arconic. This project will be presented to their location's Lead Team, as well as in competition in our company-wide Intern Presentation Challenge, where all Arconic Interns compete against each other for cash prizes!
In addition to the real-world, professional experience that an Arconic Internship offers to students, Arconic also aims to provide networking opportunities and personal growth. Additional activities that an intern will be able to participate in include, but are not limited to: professional sporting events, volunteer experiences, Meet-and-Greet lunches with the location Lead Team, Presentations and Q&As with Arconic leaders and C-Suite Executives, Plant Tours at other locations, and other local outings. The Arconic Internship Program is specifically designed to offer professional and personal development as well as a memorable experience for the aspiring professional.
Basic Qualifications
Pursuing a bachelor's degree in from an accredited institution business, finance, accounting, mathematics, economics or statistics.
Must have an expected graduation date in late 2025 or Spring/Summer of 2026 or 2027.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Preferred Qualifications
Proficient with Microsoft Office products
Excellent verbal and written communication skills
Excellent organization skills
Involvement with one or more extracurricular activities, work-study, or off-campus jobs, and/or volunteer positions
The main activities of the role include:
Support the Bloomsburg Finance Team with current projects and initiatives
Learn about Arconic's business and Finance-related processes, systems, and procedures.
Attend all meetings with mentor.
Participate in designated projects as well as day to day aspects of the Bloomsburg Finance Team
$39k-45k yearly est. Auto-Apply 40d ago
Final Mile Delivery Sr. Analyst (EM7137)
Samsung SDS America 4.5
Business analyst internship job in Hazleton, PA
Job Description
Why join Samsung SDS?
The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers.
Responsibilities
1. Delivery Operations Management:
Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify improvement opportunities.
Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Monitoring, and Customer Value-Added Service Layers.
Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities.
Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues.
Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers.
2. Driver Management:
Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps.
Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements.
Evaluate capacity needs based on forecasted volume to optimize resource allocation.
3. Customer Service:
Respond promptly to customer inquiries and resolve delivery-related issues with professionalism.
Proactively identify and address customer concerns to enhance satisfaction.
Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance.
4. Technology & Innovation:
Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience.
Stay informed about industry trends and best practices in last-mile delivery.
5. Budget Management:
Identify and implement cost-saving measures to optimize operational expenses.
6. Team Leadership:
Lead, motivate, and develop a high-performing delivery team to achieve organizational goals.
Foster a collaborative and positive work environment that encourages innovation and excellence.
Job Duties
Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs.
Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Workflows, and Customer Value-Added Service Layers.
Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities.
Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues.
Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers.
Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps.
Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements.
Evaluate capacity needs based on forecasted volume to optimize resource allocation.
Respond promptly to customer inquiries and resolve delivery-related issues with professionalism.
Proactively identify and address customer concerns to enhance satisfaction.
Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance.
Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience.
Stay informed about industry trends and best practices in last-mile delivery.
Identify and implement cost-saving measures to optimize operational expenses.
Lead, motivate, and develop a high-performing delivery team to achieve organizational goals.
Foster a collaborative and positive work environment that encourages innovation and excellence
Skills:
Leadership and Team Management
Communication and Interpersonal Skills
Problem-Solving and Analytical Skills
Customer Service Orientation
Organizational and Planning Skills
Data Analysis and Reporting
Technology Savvy
Time Management
Requirements
Requirements/Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
5+ years of experience in logistics or transportation, with a focus on last-mile delivery.
Proven experience managing and supervising delivery teams.
Strong analytical and problem-solving skills with the ability to interpret data and drive improvements.
Excellent communication, interpersonal, and customer service skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with Transportation Management Systems (TMS) and route optimization software is a plus.
Ability to travel up to 10% in U.S.
Benefits
Benefits & Perks
We believe that when you thrive, we all succeed. That's why our benefits are built to support your health, well-being, career growth, and life outside of work.
Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
401(k) with Company Match Invest in your future with our competitive retirement savings plan-and we'll match your contributions.
Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life's biggest moments.
Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
Wellness Programs From fitness incentives to mental health support, we've got your well-being covered.
Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
Subsidized Lunch Support Savor your meals with our support.
...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.
Samsung SDS America supports your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
Follow Us
Samsung SDS Logistics
YouTube
Cello Square
LinkedIn
X (Twitter)
$68k-92k yearly est. 8d ago
Product Analyst
Shipmonk 4.2
Business analyst internship job in Pittston, PA
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Product Analyst, Transportation Optimization About the Role
ShipMonk is hiring a Product Analyst to own the analytics and insights that power our parcel shipping strategy. You'll sit within the Transportation Product team and report to a Senior Product Manager. Your focus will be on understanding why our parcel network behaves the way it does, where it's leaking cost or performance, and what actions can materially improve it.
You'll use SQL, data modeling, and structured analysis to uncover optimization opportunities across carriers, methods, zones, and operational workflows. But this role isn't limited to delivering numbers. You will be expected to connect the dots, explain why findings matter, and help shape next steps. You'll partner closely with engineering, operations, and our transportation team to turn analysis into measurable improvements.
If you're strong analytically and want to build product muscles over time, this role can evolve into a PM track as ShipMonk's network and Transportation roadmap expand.
What You'll Do Parcel Network Analysis
Independently analyze parcel cost drivers, including COGS, billable weight logic, DIM impacts, zone mix, surcharges, and packaging patterns.
Monitor transit performance, first-scan timeliness, exception rates, LIT trends, and other KPIs that shape merchant experience.
Identify anomalies and pressure-test underlying assumptions in our Virtual Carrier Network.
Optimization & Strategy Support
Evaluate carrier service performance and cost structure to recommend allocation changes, zip strategies, or method rule updates.
Support new carrier pilots and post-launch assessments using structured measurement frameworks.
Build models to estimate the impact of carrier rate changes, configuration changes, or method consolidations.
Cross-Functional Partnership
Work with engineering to troubleshoot logic, validate data, and guide improvements to routing, rating, and scan tracking systems.
Collaborate with transportation operations and pricing to understand real-world constraints and merchant impact.
Help prepare clear, data-backed narratives for executives, ops leaders, and carrier partners.
Build Operational Visibility
Develop dashboards that highlight cost per order, margin trends, OTD, scan compliance, and carrier exceptions.
Improve the reliability of existing reporting and automate manual workflows where possible.
Translate complex parcel datasets into simple frameworks others can use.
Product Development Exposure
Partner with the Senior PM to articulate problem statements, evaluate tradeoffs, and define success metrics for transportation features.
Support discovery work by quantifying merchant pain points, operational bottlenecks, or cost-performance tradeoffs.
Contribute to prioritization conversations using data and clear reasoning.
What You Need to Succeed
2-4 years of experience in analytics, product analytics, transportation, supply chain, or a similar field.
Strong SQL ability; comfortable exploring large, messy datasets and building your own logic for insights.
Ability to go beyond “what” and explain the “why” and “so what” for each analysis.
Strong communication skills with a bias toward clarity and structured thinking.
Comfort working with ambiguous problems and forming hypotheses to test.
Curiosity about product development and a willingness to take on scoped PM work as you grow.
Bonus: experience with parcel shipping data (carrier scans, zones, billing, surcharges, quality metrics).
Bonus: experience working in Snowflake and familiarity with modern analytics environments (Metabase, Hex, Looker, Tableau, etc.).
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$59k-87k yearly est. Auto-Apply 34d ago
Finance Intern (Summer 2026)
Arconic 4.7
Business analyst internship job in Bloomsburg, PA
We're currently seeking a highly motivated and energetic student to join our team as a Finance Intern. This intern position is Full-Time with a minimum 10-week assignment for the upcoming summer. This position will be based at our Bloomsburg, PA location (see location-specific information below).
About Arconic Internship Program
Why join us? Our interns have the opportunity to be part of real-world business challenges. Their skills are sharpened as full members of a project team, collaborating with colleagues, peers, leaders, and stakeholders. Each intern is paired with a manager and a mentor that will help to acclimate them to the company and the local area itself. Every intern is required to complete at least one project during their time with Arconic. This project will be presented to their location's Lead Team, as well as in competition in our company-wide Intern Presentation Challenge, where all Arconic Interns compete against each other for cash prizes!
In addition to the real-world, professional experience that an Arconic Internship offers to students, Arconic also aims to provide networking opportunities and personal growth. Additional activities that an intern will be able to participate in include, but are not limited to: professional sporting events, volunteer experiences, Meet-and-Greet lunches with the location Lead Team, Presentations and Q&As with Arconic leaders and C-Suite Executives, Plant Tours at other locations, and other local outings. The Arconic Internship Program is specifically designed to offer professional and personal development as well as a memorable experience for the aspiring professional.
$39k-45k yearly est. 40d ago
Final Mile Delivery Sr. Analyst (EM7137)
Samsung SDS America 4.5
Business analyst internship job in Hazleton, PA
Why join Samsung SDS? The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers.
Responsibilities
1. Delivery Operations Management:
* Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify improvement opportunities.
* Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
* Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Monitoring, and Customer Value-Added Service Layers.
* Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities.
* Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues.
* Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers.
2. Driver Management:
* Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps.
* Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements.
* Evaluate capacity needs based on forecasted volume to optimize resource allocation.
3. Customer Service:
* Respond promptly to customer inquiries and resolve delivery-related issues with professionalism.
* Proactively identify and address customer concerns to enhance satisfaction.
* Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance.
4. Technology & Innovation:
* Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience.
* Stay informed about industry trends and best practices in last-mile delivery.
5. Budget Management:
* Identify and implement cost-saving measures to optimize operational expenses.
6. Team Leadership:
* Lead, motivate, and develop a high-performing delivery team to achieve organizational goals.
* Foster a collaborative and positive work environment that encourages innovation and excellence.
Job Duties
* Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs.
* Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency and efficiency.
* Support programs and initiatives like Pre-Screen, Open Box Inspection, Dispatch Track Workflows, and Customer Value-Added Service Layers.
* Conduct regular ride-alongs to audit driver execution and identify on-route improvement opportunities.
* Validate third-party partners' adherence to service level agreements (SLAs) and act as the central point of contact for escalated issues.
* Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers.
* Conduct performance reviews with Final Mile Carriers, provide constructive feedback, and address performance gaps.
* Ensure driver compliance with pre-delivery, delivery, and post-delivery process requirements.
* Evaluate capacity needs based on forecasted volume to optimize resource allocation.
* Respond promptly to customer inquiries and resolve delivery-related issues with professionalism.
* Proactively identify and address customer concerns to enhance satisfaction.
* Build and maintain strong relationships with cross-functional teams, including customer service, operations, returns, and quality assurance.
* Explore and implement new technologies (e.g., route optimization software, telematics, mobile delivery apps) to improve efficiency and customer experience.
* Stay informed about industry trends and best practices in last-mile delivery.
* Identify and implement cost-saving measures to optimize operational expenses.
* Lead, motivate, and develop a high-performing delivery team to achieve organizational goals.
* Foster a collaborative and positive work environment that encourages innovation and excellence
Skills:
* Leadership and Team Management
* Communication and Interpersonal Skills
* Problem-Solving and Analytical Skills
* Customer Service Orientation
* Organizational and Planning Skills
* Data Analysis and Reporting
* Technology Savvy
* Time Management
How much does a business analyst internship earn in Wilkes-Barre, PA?
The average business analyst internship in Wilkes-Barre, PA earns between $29,000 and $52,000 annually. This compares to the national average business analyst internship range of $34,000 to $60,000.
Average business analyst internship salary in Wilkes-Barre, PA