Merchandise Area Manager
Business manager job in Concord, NC
Responsible for managing the operation of the retail departments to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operations management.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
Auto-ApplyAssistant Unit Manager
Business manager job in York, SC
About the Job:
As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
Paid Time Off
Free meal each shift
Medical benefits
401k retirement plan with 4% match
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
New Business Team Lead
Business manager job in Charlotte, NC
Knighthead Life (“Company”) is a service and technology-oriented insurance company providing retirement solutions. With a focus on intentional innovation, ease of use, and partnership, we collaborate with our financial professional partners to develop competitive products and efficient processes to serve clients seamlessly.
Knighthead Life is a member of the Knighthead Holdings (“KHH”) group of insurance companies, which also includes Knighthead Annuity & Life Assurance Company (“KHAL”), based in the Cayman Islands. KHAL is a well-rated insurance and reinsurance company established to serve global clients seeking principal protection and guaranteed financial products, as well as reinsurance of similar products from US insurers. KHAL has established itself as the market leader of fixed and fixed indexed annuity offerings for global clients. Since its inception in 2014, it has focused on helping clients preserve and grow accumulated wealth by providing fixed annuities with attractive guaranteed rates, generous liquidity features and a choice of payout options to provide predictable future income. It backs its commitment with superior financial strength and a commitment to the highest levels of client service.
About the Role
We're seeking a detail-driven and people-focused Team Lead to manage our New Business team for our annuity team. This role is pivotal in overseeing the end-to-end processing of new annuity applications, ensuring accuracy, timeliness, and compliance. You'll lead a team responsible for intake, review, transfer processing and contract issuance-while driving operational excellence and a culture of service.
Key Responsibilities
Supervise daily processing activities including application intake, data entry, contract setup, transfer packaging and transfer follow-up and policy issuance
Monitor and manage workflow queues to ensure timely and accurate completion of new business tasks
Review submitted applications for completeness and coordinate resolution of missing or incorrect information
Ensure all processing activities comply with regulatory standards and internal guidelines
Collaborate with internal teams such as compliance, sales support, and client services to resolve issues and improve turnaround times
Track and report on key performance indicators (KPIs) related to processing volumes, accuracy, and service levels
Provide coaching, training, and performance feedback to team members
Serve as a point of escalation for complex processing cases or service concerns
Lead initiatives to streamline operational processes and enhance system efficiency
Support onboarding of new team members and cross-training across functions
Qualifications
Bachelor's degree in Business, Finance, or related field (or equivalent experience)
5+ years of experience in annuity operations, insurance, or financial services
2+ years of leadership or supervisory experience
Demonstrated experience with MYGA and FIA product lines
Experience with FAST New Business platform
Strong understanding of annuity products and new business processing workflows
Excellent organizational, communication, and problem-solving skills
Familiarity with CRM systems and workflow management tools
Ability to lead in a fast-paced, deadline-driven environment
ITSM Process Manager
Business manager job in Charlotte, NC
Required skills:
W2 (no C2C, Third Party Vendors or Sponsorship)
Local to Charlotte, NC -and must be willing to sit on-site 3x week
IT Process Improvement
ITIL- ITSM Model
Experience working with outside vendors
IT Change Management
Disaster Recovery
IT Asset Management
Strong communication
Worked at a small to mid size company (Not large enterprise companies) but rather wore multiple hats
Business Support Manager
Business manager job in Charlotte, NC
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
A little about us...
Role: Business Support Manager
Location: Charlotte, NC
Job Description:
Summary
This role provides business support for the Data Management Technology Enterprise Architecture DMTEA organization DMTEA has a footprint in multiple US markets and employs over 2000 employees and contractors The DMTEA COO team is responsible for running the business of technology for the Technology Executive and their team including financial management workforce location strategy and Executive Support while also maintaining close connectivity with HR Finance Risk partners Required
Qualifications
Demonstrated proficiency advanced level MS office skills especially Excel and PowerPoint Strong analytical financial management and organizational skills with attention to detail.
Experience with Finance materials eg PL Experience with vendor contracts understand financial implications PL impacts procurement process navigation Proven ability to develop executive ready communications and presentations.
Strong executive level written and verbal communication skills and executive presence Ability to connect the dots to identify cause and effect and extract key points.
Strong interpersonal and relationship management skills to establish relationships with technology executives' horizontal partners and LOB counterparts Strategic thinker self-starter organized versatile and capable of performing work with minimal management
Oversight Proven ability to manage and drive lead execution of multiple and often competing priorities to meet deadlines Demonstrated ability to communicate effectively both written and orally in a clear and concise manner Willing to learn fast and adapt quickly to change
Must work well under pressure Must be able to think strategically across the organization to identify opportunities to improve overall performance efficiency
Must be able to interact and build relationships at all levels of the organization Excellent time management skills
Desired Qualifications
Prior business support experience preferred Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles responsibilities Ability to break down complex issues and drive timely decisions know when to engage others for additional input and when to act independently
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Plant Manager
Business manager job in Charlotte, NC
The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture.
Responsibilities:
Oversee daily plant operations to ensure safe, efficient, and high-quality production.
Manage production schedules, KPIs, and team performance to meet customer demand.
Lead and develop supervisors and staff, fostering a culture of safety and accountability.
Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards.
Drive continuous improvement, cost control, and process efficiency.
Coordinate with maintenance to minimize downtime and maintain facility standards.
Qualifications:
7+ years in poultry or food manufacturing, including 3+ years in plant leadership.
Strong knowledge of poultry processing and regulatory requirements.
Proven success managing large teams and production performance.
Excellent leadership, communication, and problem-solving skills.
Proficiency in Microsoft Office (Excel required).
HACCP certification; SQF/BRC or similar food safety credentials preferred.
Bilingual skills a plus.
Managed Print Service Manager
Business manager job in Salisbury, NC
*** W-2 Only ***
*** No C2C ***
We are seeking a Site Operations Manager - Printers to oversee day-to-day operations and ensure outstanding customer satisfaction for managed print and technology services. This position is ideal for a hands-on professional with strong communication skills, technical awareness, and a passion for improving service delivery performance.
Key Responsibilities:
Manage and execute services defined in the customer's Statement of Work (SOW), including hardware, consumables, device changes, asset tracking, inventory, and reporting.
Act as the primary liaison between the customer's end users, IT/support teams, subcontractors, and operations resources.
Monitor service delivery performance against SLAs and KPIs, escalating issues and driving continuous improvement.
Develop and maintain operational documentation, such as procedures, escalation processes, and asset management guidelines.
Participate in regular customer and stakeholder meetings to review performance and action items.
Support or lead deployments, installations, and pilot activities for managed print or technology solutions.
Identify cost-saving opportunities, streamline operations, and enhance customer experience.
Ensure compliance with customer and company policies, managing issue resolution as needed.
Qualifications:
Associate degree or higher in Business, IT, Engineering, or related field-or equivalent work experience.
4-6 years of relevant operations or managed services experience supporting enterprise customers.
Strong customer focus with excellent communication and relationship-building skills.
Analytical mindset with experience in reporting, metrics, and process improvement.
Technical understanding of drivers, print servers, networking, or firmware/security updates preferred.
Familiarity with ITSM/ITIL frameworks is a plus.
Quality Processes and Methods Manager
Business manager job in Charlotte, NC
Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges.
Responsibilities
Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards.
Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures.
Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities.
Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards.
Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms.
Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities.
Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools.
Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination.
Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives.
Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs.
Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions.
Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects.
Travels as needed to project sites.
Performs other duties as assigned.
Requirements
Bachelor's Degree
8 years of progressive experience in construction quality management, process improvement, or QMS implementation.
Experience leading or implementing digital quality management tools.
Requirements
Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
Plant Manager
Business manager job in Gastonia, NC
Performance Staffing Solutions is seeking an experienced Plant Manager to lead operations for a manufacturing facility rooted in safety, quality, and continuous improvement.
As Charlotte's Best Staffing Agency, we proudly support companies that prioritize innovation, culture, and operational excellence - and we're looking for a leader who can do the same.
This role is built for a strategic, people-focused operations leader who thrives on building high-performing teams, elevating plant performance, optimizing supply chain processes, and ensuring a safe, efficient, customer-driven environment.
Position Summary:
The Plant Manager is responsible for overseeing all manufacturing and supply chain operations within the facility. This includes driving organizational performance, leading and developing teams, ensuring production efficiency, maintaining safety standards, and supporting long-term operational strategy. The role requires a hands-on, adaptable leader who understands modern manufacturing, embraces data-driven decision making, and can collaborate seamlessly across departments and locations.
Essential Duties and Responsibilities:
• Lead and manage all plant manufacturing and supply chain operations
• Maintain strong team performance, high morale, and a culture aligned with organizational values
• Recruit, develop, and supervise plant personnel
• Ensure safe, high-quality, and efficient day-to-day operations
• Advance operational practices, technology utilization, and supply-chain processes
• Oversee inventory management and working capital performance to support financial planning
• Recommend plant investments and manage approved projects
• Build collaborative relationships with internal supply chain and operational teams across multiple locations
• Represent the company in local forums, associations, stakeholder meetings, and customer interactions
Key Competencies:
• Adaptability and openness to feedback
• Clear, confident communication in both written and verbal formats
• Strong interpersonal skills with the ability to resolve conflicts and build positive relationships
• Commitment to customer service and responsiveness
• Dependability, accountability, and ability to work independently
• Inspiring leadership with a passion for developing people
• Strong problem-solving skills and analytical thinking
• Ability to apply mathematical concepts in practical operational scenarios
• Strong reasoning and decision-making skills when working with technical instructions and variable situations
Qualifications:
• Master's degree preferred in Process Engineering, Mechanical Engineering, or similar field; equivalent experience considered
•
Minimum 10 years of manufacturing experience with direct plant operations leadership (chemical process manufacturing preferred)
• Experience with modern automation and data-driven operational management
• Proficiency in English; additional languages are a plus
• Strong ability to read and interpret technical, professional, and regulatory documents
• Proficient in ERP systems and Microsoft Office
Supervisory Responsibilities:
• Full oversight of the plant operations organization
Work Environment:
This role is primarily on-site at the manufacturing plant, supervising daily operations, collaborating with both administrative and commercial teams, and maintaining visibility across the facility.
Occasional travel may be required.
Sr. Manager, Global Trade Compliance
Business manager job in Clemmons, NC
Hayward Holdings Inc. is the world's largest manufacturer of residential pool equipment and a growing force in the commercial market. We're looking for a strategic and experienced Senior Manager of Global Trade Compliance to lead our global compliance operations and ensure adherence to international trade regulations across our supply chain.
Key Responsibilities
Lead Hayward's global trade compliance program.
Ensure adherence to U.S. and international trade regulations (EAR, ITAR, OFAC, CBP).
Manage import/export activities, licensing, and documentation.
Oversee product classification (HTS, ECCN), valuation, country of origin, and FTAs.
Lead Duty Drawback program for North America.
Collaborate with customs brokers, freight forwarders, and internal teams (legal, logistics, procurement, R&D, etc.).
Monitor regulatory changes and lead internal audits and training.
Develop compliance strategies, risk assessments, and corrective actions.
Qualifications
Bachelor's degree in International Trade, Business, Law, or related field.
8-10+ years in trade compliance; 3+ in a leadership role.
Deep understanding of U.S. and global trade laws.
Experience with ERP/compliance tools (SAP GTS, Oracle GTM, etc.).
Licensed Customs Broker required.
Strong leadership, communication, and cross-functional skills.
Certifications like CUSECO, CES, or CITP a plus.
📍This position is in-office at our Clemmons, NC location.
Senior Operations Manager
Business manager job in Indian Trail, NC
Compensation: $150,000 annually + Annual Bonus
Employment Type: Full-Time, Direct Hire
We are partnering with a growing organization in Indian Trail, NC, to recruit a highly motivated and hands-on Senior Operations Manager. This individual will play a critical leadership role in driving strategic growth, overseeing day-to-day operations, and expanding the company's service capabilities. The ideal candidate will work closely with executive leadership to shape and execute operational strategies, manage projects, foster a strong internal culture, and support business development and potential M&A activities.
Key Responsibilities
1. Strategic Planning & Execution
Collaborate with senior leadership to develop operational strategies aligned with long-term growth goals.
Evaluate workforce, equipment, and operational capacity to determine areas for expansion (e.g., storm drainage, pipe crews).
2. Hands-On Operational Leadership
Work directly with field managers and crews to ensure that strategic goals translate into effective daily operations.
Provide immediate solutions to operational challenges such as material delays, vendor issues, or scheduling conflicts.
Build and maintain strong relationships with project teams, suppliers, and customers to ensure timely, high-quality execution.
3. Project Management
Develop a deep understanding of construction processes, scopes of work, and standard operating procedures.
Oversee and resolve critical issues such as supply chain disruptions or technical challenges to keep projects on schedule and on budget.
Evaluate and refine project management tools and workflows to improve efficiency and profitability.
4. Mergers & Acquisitions
Identify potential acquisition targets aligned with strategic growth plans.
Lead operational integration for acquired companies, focusing on employee retention, system alignment, and implementation of unified processes.
Work closely with newly acquired teams to ensure morale, productivity, and cultural alignment.
Qualifications
7+ years of experience in operations management, preferably within construction or a related industry.
Proven ability to lead large teams and scale operational capacity.
Strong project management skills with the ability to resolve complex logistical and operational challenges.
Excellent communication, leadership, and strategic-planning capabilities.
Experience in M&A integration, business development, or revenue-growth initiatives is highly desirable.
Compensation & Benefits
Bonus Structure
Target Bonus: $75,000 per year
Bonus payouts are based on individual performance, company growth, and the achievement of strategic milestones.
Company Vehicle Allowance
vehicle allowance.
Alternatively, the use of a company-owned vehicle
Benefits & Paid Time Off
Benefits Package: Health, life, and dental insurance.
Paid Time Off: 3 weeks of PTO per calendar year.
The company observes standard public holidays, along with any additional holidays outlined in company policy.
General Manager, Charlotte
Business manager job in Charlotte, NC
Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets.
As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team.
COMPENSATION & BENEFITS
• $100-$120k base salary + performance bonus + equity
• Full-time role with health benefits and weekly pay
• Training and professional development opportunities
• Long-term upside as we scale into new markets
RESPONSIBILITIES AND DUTIES
Financial Performance
Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability.
Use data to make decisions that keep the market healthy and growing.
Sales & Marketing
Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth.
Nurture sales leads, call customers, and conduct in-person estimating activities, as needed.
Operations
Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards.
Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale.
Customer Success
Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action.
Actively encourage satisfied customers to become our loudest advocates.
Team Leadership
Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads.
Create a culture of momentum, ownership, and care for the craft.
QUALIFICATIONS
Leadership & Execution
4+ years in high-accountability operational or general management roles.
Proven ability to hire, train, and lead high-performing teams.
You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves.
Operational Excellence
Experience running or scaling a business, service line, territory, or field operation.
Skilled in using data, judgement, and operational cadence to drive financial results.
Track record of solving operational problems under pressure.
Customer & Team Focus
Strong communicator across all levels including customers, field crews, and executives.
Deep care for quality, people, and delivering an exceptional customer experience.
Spanish proficiency is a significant plus.
CRAFTWORK OPERATING CULTURE
Alignment with our operating culture and behaviors is essential to being successful in this role.
Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors.
Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters.
Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward.
Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
Business Operations Lead
Business manager job in Hickory, NC
Be the Leader Who Builds It from the Ground Up! Business Unit Manager - Greenfield Manufacturing Facility | Hickory, North Carolina
Are you ready to build something extraordinary?
We're launching a brand-new, state-of-the-art manufacturing facility in Hickory, NC, and we're seeking a Operations Leader who's ready to lead from day one - shaping the operation, the culture, and the future success of our business.
This isn't just another management role - it's a career-defining opportunity to take ownership of a greenfield project, overseeing construction of the main plant, installation of a CTL line, and the creation of a world-class team focused on excellence in metals processing and fabrication.
About the Role
As the Business Operations Leader, you'll take full responsibility for the success of the business unit - leading operations, sales, profitability, and strategic growth. You'll drive performance across every area of the plant, from process optimization to customer satisfaction, all while fostering a culture of continuous improvement and accountability.
What You'll Do
Lead and oversee all daily operations to ensure alignment with company goals.
Drive growth through strategic pricing, strong customer relationships, and margin improvement.
Manage P&L and develop business strategies for sustainable profitability.
Partner with customers and suppliers to create mutually beneficial agreements.
Track and improve KPIs across safety, quality, efficiency, and cost.
Implement Lean and continuous improvement initiatives.
Guide product development and innovation to fuel long-term growth.
Build, mentor, and empower a high-performing cross-functional team.
What You Bring
Bachelor's degree in Business, Engineering, or related field.
5-7+ years of progressive leadership in manufacturing or industrial operations.
Proven P&L management experience and operational leadership success.
Background in metals, fabrication, or processing (strongly preferred).
Entrepreneurial mindset with a hands-on, customer-first approach.
Experience with ERP systems, Lean Manufacturing, or quality systems is a plus.
Strong communication, strategic thinking, and problem-solving skills.
Why You'll Love This Opportunity
Be part of a greenfield launch - build the plant, the processes, and the team from the ground up.
Lead with impact - make real decisions that shape the business's success.
Grow with us - we're investing in people, technology, and long-term excellence.
Competitive compensation, benefits, and the chance to define your legacy.
Travel up to 25% to connect with customers, suppliers, and company sites.
Join Us
If you're a bold, results-driven leader ready to build and lead a next-generation manufacturing operation, we want to hear from you.
Apply today and take the lead in bringing our new Hickory facility to life!
Operational Excellence Manager
Business manager job in Fort Mill, SC
This exciting role will be responsible for the company's overall Lean & Six Sigma training, projects, and implementation. A solid understanding of Lean and Six Sigma processes within a manufacturing environment is necessary to succeed in this role. They are headquartered in the Fort Mill, SC area. The company is a leading designer and manufacturer of solar cells and PV Modules for the renewable energy industry. If you are an individual who loves to implement Lean & Six Sigma processes and train teams to be Six Sigma certified, this role could be for you!
Responsibilities:
Participate in the company's Long-Term and Mid-Term Strategy Deployment process.
Facilitate and support Annual Hoshin Planning processes at the site and functional level.
Facilitate annual Value Stream Mapping and Value Chain Mapping events to support Annual Hoshin and Budgeting processes.
Identify teams, project opportunities, actions, required training, and deployment methodologies resulting from Annual Hoshin Planning, Value Stream Mapping, and Value Chain Mapping events.
Collaborate with Operations, Product Engineering & Development, Supply Chain, Sales, and all other business functions to align, select, prioritize, and plan Lean and Six Sigma projects and kaizen targets, as well as training needs, identified during the Annual Hoshin Planning process.
Develop, coordinate, and manage Lean & Six Sigma training plans to support annual projects and kaizen targets.
Assist sites and functional teams in integrating resulting initiatives and project decks to build the Annual Budget Plan.
Lead Lean & Six Sigma Black Belt high-impact projects (~ $500K+/project) identified during the Annual Hoshin Planning process.
Facilitate the deployment of the company's Production System.
Drive SPS KPIs and goals across the enterprise.
Lead other Lean & Six Sigma Black Belt projects assigned by the Corporate Director of Continuous Improvement and Quality.
Travel to the location and support other Corporate Lean & Six Sigma Black Belts and their projects as required.
Attend the company's Lean & Six Sigma Black Belt training course and attain the company's Lean & Six Sigma Black Belt certification within established timelines.
Develop and assist in the creation and improvement of the company's White Belt, Yellow Belt, Orange Belt, and Green Belt training material.
Conduct company Lean & Six Sigma training courses for White Belts, Yellow Belts, Orange Belts, and Green Belts.
Assist in the creation and improvement of the company's Blue Belt, Brown Belt, and Black Belt training material.
Establish and deploy the company's Lean & Six Sigma Program maturity growth Road Map.
Drive and deploy the Lean & Six Sigma program through cross-functional and cross-site collaboration efforts.
Benchmark Best-In-Class metrics and performance on Lean & Six Sigma within our industry and outside our industry.
Define the company's Lean & Six Sigma Program KPIs, goals, and metrics.
Implement and manage the company's Belt Program.
Drive Belt Certification goals and performance across the enterprise.
Coach other belts in applying correct methodologies, closing projects on time, and successfully achieving certification.
Manage Lean & Six Sigma project decks and funnels to ensure the company's Lean & Six Sigma operational and financial goals are met.
Assist site management and personnel with analysis and improvement of asset utilization, line flow constraint analysis, and improvement.
Assist site management and personnel with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Conduct benchmarking and analysis on Lean & Six Sigma practices; identify and implement process improvement opportunities.
Support Supplier Quality and Customer Quality Program Managers with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Support site management and personnel in improving the utilization of MES and other automated data collection and analysis systems.
Support Safety, Product Engineering, Operations, and Sales teams to ensure the highest level of safety in our products and processes.
Support Product Design and Manufacturing Engineers in driving innovation, improving existing designs, and reducing defects.
Work with IT to develop information systems and automated, intelligent dashboards for the Lean & Six Sigma Program:
Project & Program Financial Benefits review, approval, and tracking
Project Status Tracking
Project Methodology workflow and tracking
Employee Certification workflow and tracking
Minitab License Management
Establish operating mechanisms for reviewing, reporting, and communicating Lean & Six Sigma program performance and maturity progress at multiple levels in the organization.
Manage budget targets and financial reporting on Lean & Six Sigma projects and Kaizen.
Participate in Continuous Improvement and Quality Summits, Share and Learn, and Benchmarking events.
Qualifications:
Bachelor's degree, or equivalent work experience (Engineering preferred).
Minimum 7 years working in a Process Improvement, Quality, or Operational Excellence organization
Minimum 5 years in a company with a strong, recognized Lean & Six Sigma program and culture.
Minimum 3 years of Project Management experience managing large-scale, cross-functional projects.
Comfortable with up to 40% travel to
Proven record of results management in a matrix environment.
Demonstrated Minitab proficiency and ability to teach Minitab to others.
Ability to travel as required.
Lean Certification preferred.
Six Sigma Green Belt or Black Belt preferred.
PMP or PRINCE2.0 certification preferred.
Salary Range:
$110,000-120,000 per year and potential for 8-10% annual bonus
Studio Manager
Business manager job in Charlotte, NC
THE PLUNGE HOUSE - CHARLOTTE, NC: is seeking an experienced Studio Manager to oversee sales and operations for first flagship location.
The Plunge House is the nation's newest cold and hot plunge recovery center focused on providing a highly accessible option to the fitness community to recover faster through the modality of contrast therapy using cold plunges, saunas, and hot water in a 30 minutes regiment. This location will be our flagship location with plans to scale to over 500 locations in the next 5 years across the country through franchising.
The Plunge House was founded by the Founders of Relentless Brands .
POSITION & OPPORTUNITY:
This position has the ability for upward mobility at a quick pace with how fast we plan to scale The Plunge House across the country. Not only will this position be responsible for the overall sales and operations of the house, but will also assist the founders in the overall strategic development of the foundational brand infrastructure. The right person for this position should have a passion for health, fitness, and recovery along with being an incredibly strong leader that is self motivated, driven, and has a track record of high performance.
REQUIREMENTS
3+ years of sales experience or membership sales leading a team
The ability to develop and execute sales training programs
Ability to work independently and collaborate with the Founders
Execute a results driven relentless approach to achieving all presale goals
Operate with a sense of urgency in achieving daily, weekly, and monthly KPI goals
Assist in the development of brand standards, operation manuals, and SOP's
Foster The Plunge House community and culture inside and out of the facility
Develop and execute new member acquisition and retention plans
Proactively address your locations hiring needs by identifying your team's strengths and areas of opportunity
Make hiring decisions based on the needs of the business
Ensure all company-wide initiatives are executed in/out of the facility
Acknowledge your team's wins and create a culture of recognition
Provide in-the-moment feedback and coaching to your team when necessary
Oversee the onboarding, training, and development of all new hires
Be an expert on facility-specific and company-wide operational procedures and policies
Demonstrate a solution-oriented mindset and ability to execute within company standards in any situation
Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
Use discretionary judgment to ensure TPH brand standards are being followed and communicated with ROM
Ensure facility-level goals & operating budgets are achieved
Perform monthly evaluations of all direct reports and provide mentoring for improvement
Evaluations should include a one-on-one meeting to review performance notes.
Plan, attend and help execute a minimum of (1) community event per month and ensure the Sales Team has a presence
Strategize and execute a Monthly Marketing Plan (B2B, Guerilla Marketing, Community Events, Brand Awareness, Partnerships + Sponsorships, etc.)
Ensure that the facility is clean, maintained, and operationally sound
Provide and maintain the highest level of customer service
Must possess the ability to resolve conflict
Engage and monitor internal communication
Proficiency with computers and Studio software
QUALIFICATIONS
Education: Bachelor's Degree in a related job field, a plus
Knowledge + Experience: Minimum of 3 years of previous sales experience (highly preferred); minimum of 2 years of management experience (highly preferred); experience in the Health and Fitness Industry (preferred); Experience in Customer Service/Hospitality (preferred)
Soft Skills: Self-motivated and driven sales professional; excellent communication and organization skills required; ability to effectively give training presentations to small groups, with previous experience in training/mentoring; basic computer skills (MS office and basic software programs); compliance with the TPH Brand; ability to work flexible schedules as needed, including weekends and holidays
SALARY & BENEFITS:
Base Salary (based on experience) + Bonus
Direct Access To The Founders & Unlimited Potential For Growth Opportunity
Benefits & Health Insurance
2 Weeks PTO
Office Manager
Business manager job in Charlotte, NC
Job Title: Office Manager
Compensation: $29-$34/hour based on experience
Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k).
About the Opportunity:
Addison Group is seeking Office Managers for a direct hire opportunity with a leading healthcare organization. These roles are newly created to support growing practices and provide leadership between Practice Administrators and front office teams. If you thrive in a fast-paced environment and have strong leadership skills, this is an excellent opportunity to join a company focused on growth and patient care.
Key Responsibilities:
Supervise, hire, and train administrative staff
Review and approve timecards
Manage team performance and ensure operational efficiency
Oversee building maintenance, cleaning, and supply ordering
Handle phones, mail, and patient communication as needed
Ensure patient satisfaction and address escalated concerns
Collaborate with Practice Administrator on workflow improvements and leadership initiatives
Qualifications:
Minimum 5 years of experience in medical practice operations
Leadership experience required (team supervision and performance management)
Strong understanding of clinic workflows and medical terminology
Excellent communication and problem-solving skills
Ability to adapt to change and think critically in a dynamic environment
Perks:
Direct hire with full benefits
Career pathing and leadership training program launching soon
Opportunity to join a growing organization with a collaborative culture
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
HVAC Service Manager
Business manager job in Charlotte, NC
The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC.
We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction.
Key Responsibilities
• Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines
• Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements
• Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion
• Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities
• Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns
• Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites
Qualifications
• Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance
• Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows
• Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives
• Proficiency in service and construction project management software and tools
• Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred
Benefits
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance (free plan for one individual employee)
• Life insurance: $20,000 benefit after 6 months
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance
Schedule
• 10 hour shift
Supplemental Pay Types
• Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency
Commercial Construction Services Manager
Business manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
General Manager
Business manager job in Charlotte, NC
TheMilVet is partnered with a major fortune 500 home services organization in North Carolina area (1 hour north of Charlotte). This role would be ideal for someone coming out of a heavy services based industry - i.e., HVAC, Roofing, Siding, Windows, Electrical or Plumbing.
Position Details:
This is an opportunity to be a General Manager at one of the company's partner brands. The GM will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The GM will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.
You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional leadership and partner services teams.
Additional primary responsibilities will include:
Hiring and managing business leaders within your company
Partnering with peer GMs to ensure that best practices are shared across the full platform
Working with peers and leadership to share best practices
Your Professional Qualifications:
Key attributes for the right hire:
Unmatched will to win as a team
Ownership mentality
Growth mindset
Able to identify opportunities, motivate employees, and create a culture of growth
Data-driven decision making
KPI focused
Servant leader mindset
History of building great teams of A-players with high retention
Enjoys building a team-first mentality
Bias for action
History of operating at high pace of play
Deep respect for blue-collar workers
Compensation:
Upper $100Ks OTE
Industry-leading benefits package
Office Manager
Business manager job in Charlotte, NC
The Office Manager assists with the management of daily logistics and activities, administrative tasks, and social media/marketing management. The Office Manager's responsibilities include assisting with human resource operations, organizing company events, maintaining facilities, and ensuring successful day to day operations of the business.
Job Responsibilities:
Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
Manage office supplies and the maintenance of office equipment.
Resolve problems in operational processes in a timely manner.
Manage internal and external business partnerships.
Plan and organize events and engagement activities.
Prepare and maintain operations documents and reports.
Create job postings and send recruitment emails.
Manage candidate interviews, schedule with HR.
Maintain social media and professional networks for operations.
Create, manage, and post regular content and messaging for social media channels.
Qualifications And Skills
High school diploma/GED or equivalent; Bachelor's degree, preferred.
Experience in office management or an administrative role.
Previous social media/marketing experience, highly preferred.
Excellent organizational, prioritization, and time management skills.
Proficiency in Microsoft Office.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
About Us:
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! ********************************************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************