Golf Operations General Manager - Lead Two Premier Clubs
Twice 3.6
Business manager job in Columbia, MD
A community-focused organization in Maryland is seeking a General Manager of Golf Operations to oversee Hobbit's Glen and Fairway Hills Golf Clubs. The successful candidate will provide leadership, enhance member experiences, and ensure operational excellence through strategic planning and team development. This role offers competitive compensation and benefits, including medical and wellness perks, in a supportive environment that values inclusivity and community service.
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$82k-179k yearly est. 3d ago
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Director, Senior Business Partner
Femtech Insider Ltd.
Business manager job in Washington, DC
Planned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation's largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.
This job reports to the Senior Director, People Strategy & Operations in the People, Culture & Equity (PCE) division. The People, Culture & Equity (PCE) division is a critical partner focused on delivering a progressive people agenda that attracts, develops, and retains top talent and engenders a culture that is a great place to work for all.
Purpose:
The Director, Senior Business Partner plays a critical role in aligning organizational goals with people-centered strategies that foster an inclusive and high-performing workplace.
Acting as a strategic advisor and thought partner to PPFA leaders, the Business Partner supports organizational design, workforce planning, talent management, and culture initiatives that reinforce PPFA's mission, values, and equity commitments.
This role helps identify people risks and opportunities, guides leaders in navigating change, and ensures implementation of programs and policies that strengthen team performance and employee experience.
Delivery:
Serve as a strategic advisor to leaders on organizational design, talent planning, and performance management.
Lead full-cycle organizational restructures and team design efforts in partnership with leaders including needs assessment, scenario planning, role and team modeling, implementation, and transition support. Ensure solutions are strategically aligned, legally compliant, equity-informed, and effectively communicated.
Serve as the primary investigator for employee complaints and workplace investigations from intake to resolution, advising on corrective action, ensuring a fair, compliant, and trauma-informed process that balances employee experience with organizational risk mitigation.
Guide and implement people strategies that foster employee engagement, retention, and accountability.
Offer policy guidance and ensure compliance, mitigating organizational risk.
Interpret people data and trends to inform leadership decision-making.
Identify gaps, surface insights, and drive the delivery of impactful, people-centered solutions.
Performs other duties as assigned.
Engagement:
Build strong, trust-based partnerships with senior leaders and staff across distributed and hybrid workforce.
Represent PC&EE in strategic discussions and key decision-making forums.
Collaborate with stakeholders to design and deliver integrated workforce solutions.
Support change efforts with a steady focus on communication, context, and culture.
Mentor leaders in effective people management practices.
Partner with other BPs to ensure consistency and alignment across the organization.
Lead or contribute to PCE team projects and internal initiatives.
Promote a people-first culture grounded in PPFA's values.
Knowledge, Skills and Abilities (KSAs):
A minimum of 8 years of HR experience with at least 4 years operating in a strategic HRBP role or equivalent
Bachelor's Degree preferred or equivalent work experience. MBA or a Masters in any HR related practice is a plus.
Experience working with union-represented employees and applying collective bargaining agreements is a plus.
Demonstrated experience advising senior leaders in a complex, matrixed environment with a distributed workforce.
Demonstrated ability to lead organizational restructuring and team design efforts from inception to implementation, including change management, and transition planning.
Deep understanding of employment law, policy, and performance management.
Extensive experience independently conducting sensitive employee relations investigations.
Proven ability to navigate challenging interpersonal dynamics with professionalism and poise, particularly in high-stakes or emotionally charged situations.
Demonstrates sound judgment in setting and holding boundaries, while influencing outcomes and maintaining collaborative relationships-even in the face of persistent pushback.
Excellent written and verbal communication skills, with ability to influence across levels.
Strong project management, critical thinking, and problem-solving skills
Flexibility and ability to adapt to quickly changing priorities and ambiguous situations
High proficiency in Google products and HRIS systems.
Commitment to PPFA's mission of promoting Sexual and Reproductive Health and track record of advancing diversity, equity, and inclusion.
Travel: Up to 5% and/or as needed.
Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.
Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
170000 - 180000 USD a year
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$91k-137k yearly est. 6d ago
General Manager, Indoor Soccer Center Operations & Growth
Sofive 3.7
Business manager job in Columbia, MD
A leading indoor soccer facility in Columbia is looking for a General Manager to oversee all daily operations. This role requires a passion for soccer and at least 5 years of management experience in sports or hospitality. Responsibilities include managing staff, developing marketing initiatives, and ensuring a premium customer experience. Competitive salary and benefits are offered, along with opportunities for growth within the organization.
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$45k-70k yearly est. 2d ago
Director of Business Optimization
Salaryguide
Business manager job in Washington, DC
Responsibilities
The Director of Business Optimization manages the sales and marketing initiatives for a group of senior living communities in an assigned geographic region.
Develop strategic success plans based on outlined company goals that will promote revenue growth and improve customer experience within the region.
Supervise and develop the communities' sales directors, providing ongoing training, coaching, and mentorship.
Strategic and long-range planning, identifying appropriate advertising opportunities and collateral needs, coordinating lead-generating events, managing referral relationships, and other tasks necessary to meet overall marketing and solutions objectives and meet or exceed portfolio occupancy and revenue goals.
Oversee the community solutions and marketing team members' daily activities and development.
Manage all aspects of solutions and marketing efforts for all assigned communities to grow revenue and maintain established occupancy goals.
Develop strategic and long-range business and market plans for each supported community with input and support from the Executive Director, corporate marketing, and operations teams.
Management of area market research, strategic direction for promotion and advertising to support revenue growth plans, and ongoing customer experience improvement.
Requirements
A bachelor's degree in marketing, communications, business, hospitality, or a related field is preferred.
At least five (5) years of progressive sales experience, preferably within the senior living or hospitality industries, with a successful sales leadership track record.
Multi-site/regional experience is a plus.
In-depth knowledge of sales strategies and methods.
Experience with Yardi or similar CRM software is preferred.
Strong analytical skills with keen attention to detail and proven problem-solving skills.
Excellent leadership, communication, and interpersonal skills.
Highly organized, with an exceptional work ethic, self-motivation, and ability to motivate others.
Benefits
Health, Dental, Vision, and Life Insurance.
401K with company match.
Paid Vacation, Holidays, and Sick Leave.
Employee Assistance Program.
Generous Employee Referral Program and more.
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$124k-188k yearly est. 3d ago
Senior Business Operations Manager
Cylogic
Business manager job in Ashburn, VA
Excited to share that we're opening a key role on our team, Senior Business Operations Manager. This position sits at the heart of our organization, partnering closely with leadership across sales, finance, engineering, and product to shape strategy, optimize operations, and drive scalable growth.
If you love blending analytics with execution, thrive in cross-functional environments, and want to help build and commercialize new cloud-focused offerings in a fast-growing company, we'd love to meet you.
Turn data, market insight, and cross-functional alignment into business impact.
Responsibilities/Duties:
Develop and maintain unit economics and margin models that reflect underlying cloud infrastructure and partner business models.
Support revenue forecasting and scenario modeling for existing and new products and services.
Evaluate new product and service concepts for commercial viability, including offer definition, target segments, unit economics, and recommended pricing and packaging.
Monitor the market, partner ecosystem, and competitive landscape and synthesize findings into clear positioning, risks, and opportunities.
Translate sales and partner feedback into structured business requirements, use cases, and messaging themes.
Partner with engineering and sales teams to turn validated use cases into scalable, repeatable offerings including SKUs and launch plans.
Support planning and execution of proofs of concept and special projects, including coordination of logistics across internal teams and external partners.
Work closely with sales, finance, leadership, and periodically engineering to align on priorities, cost models, and execution plans.
Use simple project management practices and tools to track work, manage deadlines, and keep stakeholders aligned across multiple concurrent initiatives.
Identify opportunities to improve reporting, workflows, and decision support tools, and help design a more standardized pricing and deal structure process over time.
Develop and maintain core productization assets such as internal materials, product requirement documents, and operational checklists.
Perform other related duties as assigned.
Experience and Core Competencies:
Bachelor's degree in a relevant field required; master's degree preferred
5+ years of experience in business operations, revenue operations, pricing, strategy, FP&A, management consulting, or a similar analytical and cross-functional role, preferably in a B2B technology or cloud infrastructure environment.
Experience working in an early stage or growth stage startup environment.
Strong quantitative and financial analysis skills, including advanced Excel modeling, unit economics, and scenario analysis.
Proven ability to create clear written and visual communication, including presentations and customer- or partner-facing collateral.
Proficiency with spreadsheet and data tools, Excel and Airtable preferably, and familiarity with CRM and marketing tools, preferably HubSpot.
Physical Requirements:
Lifting to 50 pounds
Frequent sitting, walking, standing, bending.
$111k-148k yearly est. 4d ago
Multi-Unit General Manager
Fresh Baguette
Business manager job in Washington, DC
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.
Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.
Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere.
About the Role
We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full‑time, salaried role is hands‑on and people‑focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.
What We Offer
A leadership role in a growing, values-driven company.
Competitive compensation package: $85,000-$115,000 per year, including bonus.
Paid Time Off to rest and recharge.
401(k) with Company Match to invest in your future.
Monthly Wellness Reimbursement to support your well-being.
40% Employee Discount on all Fresh Baguette products.
Anniversary Gift Card to celebrate your milestones.
Opportunities for professional growth and advancement.
A collaborative, supportive team culture where your impact is visible every day.
Key Responsibilities 1. Ownership & Accountability
They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team.
Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture.
Proactively identify and resolve challenges, ensuring smooth day-to-day operations.
Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence.
They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them.
Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers.
Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities.
Build strong team bonds by fostering respect, collaboration, and care among all employees.
3. Business Mindset & Operational Excellence
They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability.
Drive sales growth through local marketing initiatives, community engagement, and business development opportunities.
Monitor and analyze key performance indicators (KPIs), making data‑driven decisions to drive growth.
Optimize labor, inventory, and production planning to minimize waste and maximize output.
Uphold Fresh Baguette's standards for product quality, consistency, and presentation.
Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement.
4. Adaptability & Autonomy
They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves.
Lead daily bakery operations on the floor, ensuring smooth coordination between front‑of‑house and back‑of‑house teams.
Adjust quickly to new circumstances, from customer needs to operational challenges.
Take initiative and lead independently while maintaining strong communication with central leadership.
Encourage agility and problem‑solving within the team.
5. Service Orientation & Charismatic Presence
They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships.
Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence.
Set the tone for a service culture where every team member delights guests and builds loyalty.
Ensure that customer interactions reflect the values of hospitality, friendliness, and care.
Qualifications
4+ years of management experience in hospitality, food service, or retail.
Proven ability to lead and develop teams in a fast‑paced, customer-facing environment.
Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.).
Knowledge of food safety standards and a commitment to maintaining compliance.
Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers.
Hands‑on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed.
High adaptability, resilience, and a proactive approach to problem solving.
Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment.
Reliable vehicle and valid driver's license to allow regular travel between locations.
Available Monday to Friday & Weekends
Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia
Learn more about us at Freshbaguette.com
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$85k-115k yearly 3d ago
Luxury Cinema GM: Guest Experience & Operations
CinÉPolis USA
Business manager job in Gaithersburg, MD
A luxury cinema operator is seeking a General Manager in Gaithersburg, MD. You will lead recruitment, training, and daily operations while ensuring compliance and guest satisfaction. The ideal candidate has a Bachelor's Degree, significant management experience in high-volume settings, and strong leadership skills. This full-time role may require working weekends and holidays. Join our dynamic team and enjoy competitive pay with bonuses and various employee benefits.
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$59k-125k yearly est. 2d ago
GM Development Program: Lead Stores & Grow Your Impact
Mom's Organic Market 4.1
Business manager job in Washington, DC
A leading organic grocery retailer in Washington, DC is seeking a General Manager to oversee operations and foster employee development. The role offers a competitive salary range of $80,000 to $100,000 per year and comprehensive benefits, including a 401k matching. Ideal candidates should possess leadership qualities and a passion for enhancing customer experience, along with relevant management experience.
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$80k-100k yearly 4d ago
Luxury Boutique General Manager - Lead Client Experiences
Leap Inc. 4.4
Business manager job in Washington, DC
A luxury accessories brand in Washington DC seeks an experienced General Manager to lead its new boutique. This role requires a passion for luxury retail and a proven track record in sales, team leadership, and client service excellence. You will oversee daily operations, ensure high standards, and cultivate customer relationships. The ideal candidate holds 5+ years of experience in luxury retail and excels at managing teams in a dynamic environment. Competitive salary and benefits included.
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$72k-142k yearly est. 3d ago
General Manager - Washington Harbour Ice Rink
The Sports Facilities Advisory & Management
Business manager job in Washington, DC
Sports Facilities Management, LLC
DEPARTMENT: OPERATIONS
REPORTS TO: VP OF VENUE MANAGEMENT
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Washington Harbour Ice Rink is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Washington, DC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Washington Harbour Ice Rink is managed by Sports Facilities Management LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The General Manager is responsible for the financial and operating performance of Sports Facilities Management, LLC. The objectives for this position include:
Optimizing overall profitability
Creating a culture of accountability which supports the organizational values
Meeting or exceeding annual growth objectives
Facilitating interdepartmental collaboration
Employee retention and staff development
Development of employee and operating policies
Implementation of major business initiatives
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Analyze operations to evaluate performance of the company and its team members in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
Appoint department heads or managers and assign or delegate responsibilities to them
Establish departmental responsibilities and coordinate functions among departments and sites
Confer with ownership, Sports Facilities Management advisors & support team, and team members to discuss issues, coordinate activities, and resolve problems
Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
Direct, plan, and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
Implement corrective action plans to solve organizational or departmental problems
Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
Represent the organization and promote its objectives at official functions, or delegate representatives to do so
Serve as liaisons between organizations, shareholders, and outside organizations
Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
Direct and give strategic direction to all departments
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
Organize and approve promotional campaigns
Prepare budgets for approval, including those for funding and implementation of programs
Review reports submitted by team members in order to recommend approval or to suggest changes
Continually research new technologies to increase efficiency within the business
Schedule and monitor continued training seminar for team members on various operational, safety, and legal responsibilities
Any additional duties assigned by the VP of Venue Management
MIMIMUM QUALIFICATIONS:
Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
Proven management and leadership experience in the food and beverage, recreational, and entertainment industry
Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred.
Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, fitness programming, and other related services preferred
Prior experience managing marketing programs preferred Operational knowledge of risk management
Skilled at identifying and creating opportunities to deliver revenue goals
Sports programming and sports event operations expertise required
Bachelor's degree in businessmanagement, sports management, marketing, hospitality, related field, or equivalent experience preferred
TRAVEL REQUIREMENTS
Minimal travel as needed to trade shows, SFM leadership conferences
WORKING CONDITIONS AND PHYSICAL DEMANDS
Ability to travel to national events and regionally by car
Must be able to lift 40 pounds waist high
Will be required to sit for extended periods of time operating a computer
Will be required to conduct venue tours
Office environment has intermittent noise, normal in nature
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$65k-125k yearly est. 3d ago
Rooftop Lounge GM: Lead Team & Guest Experience
Tapestry Conshohocken
Business manager job in Washington, DC
A dining establishment in Washington, DC is seeking a Lounge General Manager to oversee operations and staff at their rooftop venue. The ideal candidate will have management experience in a similar setting and strong leadership skills to ensure top-quality service. Responsibilities include managing budget, maintaining quality standards, and fostering team development. Benefits include medical insurance, a 401(k) plan, and opportunities for career advancement.
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$65k-125k yearly est. 6d ago
H&M Store Manager Pike and Rose, MD
H & M Hennes & Mauritz Gruppe 4.2
Business manager job in Bethesda, MD
About the Role
As a Store Manager, you'll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store's strengths, opportunities, and competitors. You'll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
Represent yourself and the H&M brand positively during all customer interactions
Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Schedule to budgeted hours plan in line with sales budget and commercial activities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
Manage store maintenance in a cost-efficient way
Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Ensure good understanding of the local area of your store, customers, competition, and fashion trends
Team & Development
Responsible for talent and performance management in your store - recruiting, onboarding, upskilling, and developing your team
Complete performance evaluations and succession planning to support business needs & team
Retain and share your knowledge and skills with your team
Strong collaboration with Area team and store leadership team including VMs
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire - daily/weekly meetings, etc
Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Ensure a clean and tidy sales floor and back of house.
Ensure high fashion quality, visual and commercial product presentation, with great garment care.
Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
Responsible for & supports with the daily opening & closing of store routines and processes
Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)
Who You Are
To be a successful and effective Store Manager, you'll be a strong leader who enjoys taking responsibility for others.
Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
Relevant experience working in a leadership position that you can apply to your role
Retail management and retail operations experience
Experience collaborating closely with a team
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: expected base salary range is $71.289 -$83.031 annually**
EEOC Code: OFM
Pay Status: Salary, Non-Exempt (Exempt for Top Volume locations)
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Programhere .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&Mis a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Location
Old Georgetown Road, Bethesda, United States
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$24k-51k yearly est. 2d ago
Store Manager - Georgetown
Alice and Olivia 4.2
Business manager job in Washington, DC
Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long‑lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly--optimizing profitability and efficiency.
COMPETENCIES:
Customer focus
Drive for results
Team player
Time management
Personal credibility
Business acumen
Communication
Managerial courage
Managing performance
Motivating others
THE RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
Establish a returning client business by developing and maintaining long lasting relationships
Actively outreach to client base to strengthen relationship via email, phone call and text messaging
Utilize company selling culture and training tools to meet and exceed KPI expectations
Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team
Maintain organization, upkeep, and cleanliness of both the front and back of house
Recruit, hire, onboard, and train all new hires
Participate across all arms of the business (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well‑rounded leader
Ensure the integrity of payroll and the payroll process
Actively support Diversity, Equity, and Inclusion initiatives
Ensure that the sales floor is maintained and beautifully reflects the brand
Cultivate an environment which promotes teamwork and comradery
Remain coachable and open to feedback to continuously develop in your role
Act as a leader in the district and as a partner to fellow Store Managers
REQUIREMENTS:
Previous management experience required
Previous sales experience required
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to occasionally climb ladders as needed
Ability to work daily with telephone, POS and computer equipment
Ability to work a flexible schedule including days, nights, weekends, and holidays
SALARY/BENEFITS:
$90,000-$95,000/yr. plus monthly and seasonal bonuses
Seasonal clothing allowance
401(k) with a company match
Medical, dental, and vision
PTO, floating holidays, and bereavement
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$90k-95k yearly 4d ago
Multi-Unit General Manager
Fresh Baguette
Business manager job in Washington, DC
About the Role
We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands‑on and people‑focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.
What We Offer
A leadership role in a growing, values‑driven company.
Competitive compensation package: $85,000-$115,000 per year, including bonus.
Paid Time Off to rest and recharge.
401(k) with Company Match to invest in your future.
Monthly Wellness Reimbursement to support your well‑being.
40% Employee Discount on all Fresh Baguette products.
Anniversary Gift Card to celebrate your milestones.
Opportunities for professional growth and advancement.
A collaborative, supportive team culture where your impact is visible every day.
Key Responsibilities 1. Ownership & Accountability
They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team.
Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture.
Proactively identify and resolve challenges, ensuring smooth day‑to‑day operations.
Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence.
They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them.
Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers.
Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities.
Build strong team bonds by fostering respect, collaboration, and care among all employees.
3. Business Mindset & Operational Excellence
They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability.
Drive sales growth through local marketing initiatives, community engagement, and business development opportunities.
Monitor and analyze key performance indicators (KPIs), making data‑driven decisions to drive growth.
Optimize labor, inventory, and production planning to minimize waste and maximize output.
Uphold Fresh Baguette's standards for product quality, consistency, and presentation.
Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement.
4. Adaptability & Autonomy
They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves.
Lead daily bakery operations on the floor, ensuring smooth coordination between front‑of‑house and back‑of‑house teams.
Adjust quickly to new circumstances, from customer needs to operational challenges.
Take initiative and lead independently while maintaining strong communication with central leadership.
Encourage agility and problem‑solving within the team.
5. Service Orientation & Charismatic Presence
They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships.
Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence.
Set the tone for a service culture where every team member delights guests and builds loyalty.
Ensure that customer interactions reflect the values of hospitality, friendliness, and care.
Qualifications
4+ years of management experience in hospitality, food service, or retail.
Proven ability to lead and develop teams in a fast‑paced, customer‑facing environment.
Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.).
Knowledge of food safety standards and a commitment to maintaining compliance.
Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers.
Hands‑on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed.
High adaptability, resilience, and a proactive approach to problem solving.
Physical Requirements: This role requires standing for extended periods, lifting up to 50 lbs, and performing routine bending, reaching, and movement in a retail environment.
Reliable vehicle and valid driver's license to allow regular travel between locations.
Bakery
Coffee shop
Available Monday to Friday & Weekends
Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia
Learn more about us at Freshbaguette.com
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$85k-115k yearly 5d ago
General Manager Development Program
Mom's Organic Market 4.1
Business manager job in Arlington, VA
We are expanding and looking for people to join our team in the DMV area and beyond! As a General Manager, you will have the opportunity to work in stores across the DC, Northern Virginia and Maryland area. As a part of our General Manager Development Program, you will get the chance to:
Receive one-on-one mentorship from our team of experienced leaders
Gain professional and personal development through structured, high quality training and feedback
Make a positive impact on P&L management, metrics reporting… you get the idea
YOU
Act as if the universe is rigged in your favor
See new responsibilities as opportunities
Are happiest when busy
Figure out how to fix it, not who's to blame
See mistakes as opportunities to learn and grow
Enjoy spreading joy
WE
Care more about attitude and work ethic than your experience
Love to promote from within
Have dynamic and interesting coworkers and customers
Have faith in people's potential
Make friends at work
Take pride in all of our 5 star reviews
We look for people who have:
Passion for hiring and developing the best employees
A laser-like focus on the customer experience
A solution-oriented mindset
Enthusiasm for hands‑on leadership - our leaders are team players who jump in and assist when needed
A bachelor's degree and 2 years of grocery management experience OR at least 4 years of experience in a retail management role
The flexibility to start early shifts at 4am and finish late shifts at 11pm, including weekends
We offer a full range of benefits including:
Competitive pay
$80,000 to $100,000/year starting pay
$100,000 - $115,000/year base pay starting year 2 with an annual bonus opportunity up to $40,000
Exceptional, low cost, medical, dental, and vision plans
401k and 401k matching
30% employee discount
40 hour work week
Paid time off
Child and bonding leave and more!
It doesn't matter where you come from, how much schooling you have, or what industry you're currently in- if you have a track record of success, join us.
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$100k-115k yearly 4d ago
General Manager: HYOU Fine Jewelry
Leap, Inc. 4.4
Business manager job in Washington, DC
About the Brand
“We've spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it's made for her, not handed to her. If you've ever felt unseen in the brilliance, we made this brand with you in mind. And we're just getting started.” - Founders, Aakrosh & Kinnari.
HYOU is for the woman who doesn't wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE.
About the Role
We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Georgetown February 2026. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience.
As the General Manager, you will be the embodiment of the brand's values and aesthetics-serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long‑term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand's professionalism, warmth, and excellence.
You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in‑store activations, and tailored outreach.
In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap‑powered luxury locations in your region-sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast‑paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth.
Position Qualifications
5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals.
GIA Certification preferred, not required
Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge.
Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals.
Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance.
Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to managebusiness operations, drive clienteling, and streamline communication.
Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
Must be 18+ years of age
Annual Base Salary: 75k to 85k
Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills
Inspirational Leadership: Coaches and empowers others through hands‑on leadership and consistent feedback.
Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.
Entrepreneurial Mindset: Thrives in fast‑paced, ever‑changing environments with a focus on adaptability and innovation.
Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results.
Emotional Intelligence: Demonstrates strong self‑awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions.
Detail‑Oriented: Ensures all operational and brand standards are executed with accuracy and precision.
Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.
Key Performance Indicators (KPIs)
Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.
Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship‑building.
Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence.
Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.
About Leap
The Leap platform powers insight‑driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap offers a competitive total rewards package, which includes:
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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$72k-142k yearly est. 2d ago
Lounge General Manager at Whiskey Charlie
Tapestry Conshohocken
Business manager job in Washington, DC
Posted on January 7, 2026
Location: DC, Canopy Wash Wharf, Canopy Washington Wharf, 975 7th Street SW, Washington, DC 20024, USA
Work type: On-site, Restaurant, Full-Time
Salary: $70,000 USD per year
Pay or shift range: $68,700 USD to $85,800 USD
Requisition #: LOUNG057167
Description
Whiskey Charlie, a premium DC rooftop bar, is seeking an energized and curious minded Lounge General Manager to join our Leadership Team! The lounge sits on the 10th floor of Canopy Washington DC | The Wharf, DC's quintessential lifestyle and entertainment destination, offering an intimate rooftop deck and an indoor lounge.
Key Responsibilities
Lead, train, and evaluate lounge staff, providing guidance and support for peak performance.
Write schedules, conduct evaluations, and provide disciplinary action as needed.
Maintain clear communication between management and associates.
Ensure all food and beverages meet quality standards and are prepared and served efficiently.
Oversee banquet service including set-up, refreshes, and timely delivery of food.
Manage lounge operations within budget, controlling costs, labor, and inventory.
Enforce compliance with federal, state, and local food and liquor laws.
Maintain accurate records including menus, checklists, and recipe cards.
Monitor payroll submissions and labor schedules to maximize efficiency.
Foster a positive work environment and uphold company HR policies.
Work closely with accounting and HR on payroll, staffing, and labor management.
Qualifications
Previous management experience in a lounge, bar, or restaurant setting.
Strong leadership, organizational, and communication skills.
Knowledge of food and beverage operations and cost control.
Ability to work flexible hours, including nights and weekends.
Commitment to delivering excellent guest service and team development.
Benefits
Medical, dental, and vision insurance.
Life and short/long-term disability options.
401(k) plan.
Tuition assistance.
Discounted room rates at Concord-managed hotels.
Training, development, and career advancement opportunities.
Performance-based bonus eligibility.
Why Concord?
Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We value our associates, support growth, and create a fun, engaging work environment.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Compensation range: $68,700 - $85,800 annually
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$68.7k-85.8k yearly 6d ago
Multi-Unit Bakery GM: Lead Teams & Grow Sales
Fresh Baguette
Business manager job in Washington, DC
A growing bakery café company is seeking a dynamic Multi-Unit General Manager to oversee multiple locations in Washington DC, Maryland, and Virginia. This hands-on leadership role focuses on inspiring teams and ensuring customer satisfaction while driving financial success. The ideal candidate will possess over 4 years of management experience in a hospitality or food service environment, along with strong financial acumen and a commitment to operational excellence. Salary ranges from $85,000 to $115,000 annually, including bonuses, with numerous employee benefits offered.
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$85k-115k yearly 2d ago
GM Development Program: Lead Store Growth in Chicago
Mom's Organic Market 4.1
Business manager job in Silver Spring, MD
A leading organic grocery retailer in Silver Spring is seeking candidates for its General Manager Development Program. This role involves team development and customer experience management, offering a starting salary of $80,000 to $100,000 per year with additional bonuses. Ideal candidates will have a degree and retail management experience, along with a commitment to leadership and flexible scheduling. Join us to make an impact in a supportive work environment.
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$80k-100k yearly 2d ago
Luxury Boutique General Manager - Lead Client Experiences
Leap, Inc. 4.4
Business manager job in Washington, DC
A luxury retail company seeking a General Manager to lead its boutique in Georgetown. The ideal candidate will have over 5 years of experience in luxury retail and a strong focus on personalized client experiences. Responsibilities include managing store operations, inspiring a high-performing team, and driving sales growth through community engagement. This dynamic role offers a competitive salary ranging from $75,000 to $85,000 annually with additional benefits such as unlimited PTO and healthcare.
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How much does a business manager earn in McLean, VA?
The average business manager in McLean, VA earns between $55,000 and $172,000 annually. This compares to the national average business manager range of $47,000 to $145,000.
Average business manager salary in McLean, VA
$97,000
What are the biggest employers of Business Managers in McLean, VA?
The biggest employers of Business Managers in McLean, VA are: