Business manager jobs in Potomac, MD - 4,098 jobs

The Mission Concepts and Capabilities (MCC) Division of Applied Research Associates, Inc. (ARA) is seeking to contingently hire a motivated, energetic, and experienced SPSS Senior Operations Manager to support the Office of the Under Secretary of War for Research and Engineering (OUSW(R&E)) under the Specialized Program Support Services (SPSS) contract. The successful candidate will support OUSW(R&E) in its oversight of science and technology to solve current and future technological challenges for the Department of War (DoW). This on-site position is in the National Capital Region. This position will support the Assistant Secretary of War for Research & Engineering (OASW(R&E)) Business Operations Office. OASW(RE) serves as the primary advisor to DoW leadership on all matters pertaining to the Department's R&E enterprise, technology development and transition, developmental prototyping, experimentation, and administration of testing ranges and activities. USW(R&E) has the lead responsibility within the Department for synchronizing Science & Technology (S&T) efforts across the DoW, the Joint Staff, and the Services. R&E serves as the Chief Technology Officer (CTO) of the Department and is tasked with the imperative mission of ensuring continuous advancement of technology and innovation within the DoW enterprise. The Senior Operations Manager will oversee and manage the daily operations, focusing on improving overall performance and achieving strategic goals. This position is contingent upon winning the SPSS contract, customer acceptance of the successful candidate's resume, and security clearance verification. We expect contract award in late 2025 or early 2026. Essential Functions: Analyze existing operational workflows, identify areas for improvement, and recommend strategies to enhance efficiency and productivity Develop and implement quality assurance programs, monitor product or service quality, and ensure adherence to established standards Provide guidance, training, and performance feedback to enhance team effectiveness and engagement Contribute to the development and execution of long-term operational strategies aligned with broader OUSW(R&E) goals Establish key performance indicators (KPIs) to track operational performance, analyze data, and generate reports for senior management Identify potential operational risks, develop mitigation strategies, and ensure business continuity Ensure operations comply with relevant laws, regulations, industry standards, and internal policies Required Qualifications: Bachelor's degree in a relevant discipline from an accredited college or university in a management or technical discipline Seven (7) years of operations manager experience Top Secret security clearance with SCI eligibility Ability to execute effectively in DoD staff environment, and communicate effectively to audience across functional disciplines, and at senior levels of Government Preferred Qualifications: Ten+ (10+) years of relevant Program or Project Management experience Master's degree in a technical or management discipline from an accredited college or university Strong technical foundation with the ability to grasp diverse DoW technologies and communicate effectively with stakeholders Experience working with task management software systems such as CATMS or the Task Management Tool (TMT) Recent OASW(R&E) experience as Government employee or contractor COMPANY INFORMATION: Applied Research Associates, Inc. is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. The company, founded in Albuquerque, NM, in 1979, currently employs over 2000 professionals. ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics. At ARA, employees are our greatest assets. The corporation realizes that employee ownership fosters greater creativity and initiative along with higher performance and customer satisfaction levels. ARA gives its employees the tools, training, and opportunities to take more active roles as owners. The culture is challenging; innovation and experimentation are the norm. Employees are eligible for contributions which not only add to the company's success, but also their own through the Employee Stock Ownership Plan (ESOP). The motto, "Engineering and Science for Fun and Profit" sums up the ARA experience. For additional information and an opportunity to join this unique workplace, please visit our website at ************ Please apply at ******************* for the SPSS Senior Operations Manager position.

A global consulting firm is seeking a Senior Manager in Oracle Services to lead client engagements in the Technology, Media, and Telecommunications sectors. The ideal candidate will manage teams, oversee project delivery, and ensure high-quality solutions. You will engage with stakeholders and drive innovation in complex implementations. With a Bachelor's degree and significant project management experience, this role offers a competitive salary and comprehensive benefits package. #J-18808-Ljbffr

Excited to share that we're opening a key role on our team, Senior Business Operations Manager. This position sits at the heart of our organization, partnering closely with leadership across sales, finance, engineering, and product to shape strategy, optimize operations, and drive scalable growth. If you love blending analytics with execution, thrive in cross-functional environments, and want to help build and commercialize new cloud-focused offerings in a fast-growing company, we'd love to meet you. Turn data, market insight, and cross-functional alignment into business impact. Responsibilities/Duties: Develop and maintain unit economics and margin models that reflect underlying cloud infrastructure and partner business models. Support revenue forecasting and scenario modeling for existing and new products and services. Evaluate new product and service concepts for commercial viability, including offer definition, target segments, unit economics, and recommended pricing and packaging. Monitor the market, partner ecosystem, and competitive landscape and synthesize findings into clear positioning, risks, and opportunities. Translate sales and partner feedback into structured business requirements, use cases, and messaging themes. Partner with engineering and sales teams to turn validated use cases into scalable, repeatable offerings including SKUs and launch plans. Support planning and execution of proofs of concept and special projects, including coordination of logistics across internal teams and external partners. Work closely with sales, finance, leadership, and periodically engineering to align on priorities, cost models, and execution plans. Use simple project management practices and tools to track work, manage deadlines, and keep stakeholders aligned across multiple concurrent initiatives. Identify opportunities to improve reporting, workflows, and decision support tools, and help design a more standardized pricing and deal structure process over time. Develop and maintain core productization assets such as internal materials, product requirement documents, and operational checklists. Perform other related duties as assigned. Experience and Core Competencies: Bachelor's degree in a relevant field required; master's degree preferred 5+ years of experience in business operations, revenue operations, pricing, strategy, FP&A, management consulting, or a similar analytical and cross-functional role, preferably in a B2B technology or cloud infrastructure environment. Experience working in an early stage or growth stage startup environment. Strong quantitative and financial analysis skills, including advanced Excel modeling, unit economics, and scenario analysis. Proven ability to create clear written and visual communication, including presentations and customer- or partner-facing collateral. Proficiency with spreadsheet and data tools, Excel and Airtable preferably, and familiarity with CRM and marketing tools, preferably HubSpot. Physical Requirements: Lifting to 50 pounds Frequent sitting, walking, standing, bending.

Job Title: Executive Correspondence Manager Organization: Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) - OUSD(C) About the Role BizFirst is seeking a highly organized and detail-oriented Correspondence Manager to support the Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) [OUSD(C)] at the Pentagon. This role provides critical executive services support to ensure timely, accurate, and compliant processing of high-level correspondence and taskers from across the Department of Defense, OSD Components, Military Departments, and Defense Agencies. Key Responsibilities Process incoming correspondence through the Correspondence and Task Management System (CATMS), including flash coordination actions, and route appropriately within OUSD(C), DFAS, and DCAA. Manage and track Congressional, Stoplight, FOIA, and Issuances taskers, ensuring visibility and timely resolution. Monitor Executive Services (ES) classified and unclassified distribution mailboxes, delegating actions to the proper offices. Conduct follow-ups with OSD and DoD components to resolve assignment conflicts, manage extension requests, and provide real-time task status updates. Reprioritize time-sensitive flash coordination actions as needed with leadership offices. Maintain telephonic communications, including answering calls, taking messages, and directing inquiries to the proper staff. Maintain both electronic and hard-copy records in accordance with Records Management directives. Conduct daily standup meetings with ES government staff, providing updates and recommendations on operational priorities. Support Comptroller directorates in managing CATMS taskers, with emphasis on late or overdue actions. Participate in OUSD(C) weekly CATMS reviews, providing guidance on classified and unclassified actions (NIPR/SIPR). Assist in managing FOIA and Issuances actions, including status updates and reporting. Assist Action Officers with congressional correspondence, GAO reports, and senior DoD leadership packages. Required Qualifications Active Secret Clearance Bachelor's degree (or equivalent experience) Experience with correspondence management and federal task management systems (CATMS strongly preferred) Demonstrated ability to manage sensitive and classified correspondence in a high-tempo environment Strong organizational, communication, and follow-up skills Ability to work onsite at the Pentagon and collaborate with senior leaders, action officers, and executive staff. Location: onsite ability 2-3 days a week (Arlington) Preferred Qualifications Prior experience supporting OSD-level organizations or senior DoD leadership offices Knowledge of DoD correspondence, tasker management, and records management policies Experience with Congressional, FOIA, or GAO reporting processes Benefits Include Family Health, Dental, and Vision (54% cost covered for the entire family) Flexible Spending Account Bonuses for lifetime events (e.g., marriage, childbirth) and overutilization on T&M contracts Profit-sharing on work brought into the company Unlimited Leave with approval $1,000 annual training budget 401(k) with 100% employer match on the first 4% invested

Accenture Consulting: Your Unique Place in our Global Collective Being part of Accenture Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. If you want to be a leader in a thriving digital transformation powerhouse that is in a constant state of reinvention, then look no further. We work at the heart of our clients' organizations so that no matter how complex the situation, no matter how tough the issue, they can face the future today with confidence. If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. As a leader, you'll join us in creating the future of consulting at the intersection of business and technology. You'll get to work with an amazing mix of world class experts with access to the most robust portfolio of capabilities and ecosystem relationships in the industry, all while having unrestricted client access. Together, you'll do so much more than consult. Coming here means future-proofing your career as a leader. Becoming tech savvy, well-rounded, and market-relevant leaders with an ownership and founder mindset doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe that we are greater than me and possess an unwavering commitment to inclusion and diversity. Joining Accenture Consulting means you will learn, innovate, and lead, and together we will improve the way the world works and lives. Key responsibilities of the Retirement Management Consulting Senior Manager may include: Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people and process. Ability to manage dynamic consulting projects with heavy client engagement. Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements. Consult and partner with our clients to help them develop high performance solutions to advance their industry position. Ability to understand client needs, develop proposed solutions and delivery high impact technology initiatives. Basis Qualifications Minimum 10+ years of strong leadership skills in Financial Services specializing in delivering a wide range of Retirement solutions. Minimum 7+ years of external consulting/program management experience on large scale programs with a proven track record of successful engagement delivery within the industry. Bachelor's Degree Preferred Qualifications Proven ability to work independently and as a team member. Excellent communication (written and oral) and interpersonal skills Good organizational, multi-tasking, and time‑management skills Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Strong client relationship development and client management skills Eagerness to mentor junior staff Experience contributing to new business development opportunities. Experience working with onshore and offshore delivery teams. Demonstrated leadership in professional setting; either military or civilian Demonstrated teamwork and collaboration in a professional setting; either military or civilian Advanced Degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location and Annual Salary Range California: $132,500 to $338,300 Cleveland: $122,700 to $270,600 Colorado: $132,500 to $292,200 District of Columbia: $141,100 to $311,200 Illinois: $122,700 to $292,200 Maryland: $132,500 to $292,200 Massachusetts: $132,500 to $311,200 Minnesota: $132,500 to $292,200 New York/New Jersey: $122,700 to $338,300 Washington: $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity and Affiantinative Action Policy Statement. Accenture is an EEO and Affiantinative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. #J-18808-Ljbffr

District of Columbia 455 Massachusetts Ave NW Washington, DC 20001, USA At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and we work tirelessly to promote a culture of inclusion where our team feels safe, respected, and valued. We want our Winebow family to feel at home and to be empowered to bring their best selves forward. We seek talent from all backgrounds to join our organization and are dedicated to achieving a diverse workforce in all aspects of employment including but not limited to recruiting, hiring, promotion, training, benefits, wage and salary equity. Essential Functions Develops an effective marketing and sales strategic plan in order to maximize wine and spirits distribution within an established or growing customer base. Analyzes current markets identifying strengths, weaknesses, opportunities and threats. Works in the market with sales consultants; provides suggestions and strategies to increase business. Analyze reports on a daily, weekly and monthly basis to identify potential growth areas, capture market share, identify trends, monitor depletions, and make recommendations to sales consultants or the VP/GM. Ensures sales consultants are completing, adhering and referring to all necessary educational programs, materials, and other sales training. Conducts tastings, attends dinners and participates in trade shows as necessary. Works, when necessary, with the accounting department to resolve any billing issues within their designated territory. Responsible for staffing, staff planning, conducting performance appraisals on direct reports, budgeting, ensuring compliance with training requirements, developing direct reports and controlling expenditures. Arrives to work, meetings, appointments and other work-related functions on time and as scheduled. Meets agreed upon goals and objectives effectively and in a timely manner. Other Functions Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager. Acts as a backup for sales consultants in their absence. Other duties as assigned Working Conditions Field sales, significant travel by automobile. Travel by airplane/train and overnight stays may be required. Equipment/Machinery Used Automobile, telephone, copier, computer (or tablet), fax machine, calculator Physical Requirements Lifting up to 45lbs, bending, sitting, carrying, standing, manual dexterity, reaching, visual acuity, driving High School Diploma or GED; Additional education strongly preferred. Valid Driver's License. Five years of field sales/marketing experience in the fine wine industry. Three years of territory management, including personnel supervision. Must have proven, amiable, and active relationships with top customers throughout the local region. Computer literacy with a focus on MS Office, Excel, and PowerPoint. Demonstrated effective and efficient written and oral communication Excellent people skills, and management skills Excellent interpersonal relationship skills Superior follow through and the ability to handle multiple tasks with limited supervision. Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

requires being onsite at our Alexandria office 3 days a week. Summary of the role: The Senior Manager, Revenue Operations will lead end‑to‑end revenue operations across invoicing, collections, enforcement, and vendor management to ensure strong financial outcomes while delivering an exceptional customer experience. This role is ideal for an experienced operations leader (7+ years) who has managed high‑volume, process‑driven environments and partnered closely with outsourced vendors and cross‑functional teams. You'll have a direct impact by driving revenue recovery strategies, improving operational efficiency, overseeing platform upgrades, and ensuring compliance with performance KPIs. In our flat organizational structure, you'll have direct exposure to senior leadership and meaningful opportunities to apply and grow your strategic skill set, all while being supported by the scale and resources of a global organization. Transurban: Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create transportation solutions-building and operating safer, smarter, and more sustainable roads-to solve pressing transport challenges. About the role: We're seeking a Senior Manager Revenue Operations to lead efforts that ensure a positive customer experience. This role partners with vendors and works closely with customers to provide clear communication and effective solutions, while also ensuring revenue collections are optimized for the business. You'll join an innovative team, who focuses on delivering customer value through a revenue management strategy that maximizes recovery, minimizes cost and leakage, and balances these goals with an exceptional customer experience. As our Senior Manager Revenue Operations, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work. Day-to-day, you will: Lead end-to-end revenue operations across invoicing, collections, enforcement, and court processes, ensuring compliance with concession deed Key Performance Indicators (KPIs) and seamless hand-offs between teams and vendors. Develop and execute revenue recovery strategies that balance cost, risk, and customer experience; manage vendor readiness during system transitions and new asset onboarding. Drive operational efficiency and cost management, reducing leakage and rework while optimizing contract performance and vendor relationships. Oversee commercial performance and reporting, including dashboards, variance analysis, and risk heatmaps for internal and external stakeholders. Act as business owner for revenue platform upgrades, defining requirements, acceptance criteria, and ensuring smooth cutovers with no revenue leakage. Provide leadership and team development, including coaching, performance management, and building a high-performing team aligned with strategic goals. This role will suit someone with a curious mind and transferable skills and experiences, including: 7+ years experience operations teams in fast-paced, high-volume environments, such as customer operations, billing, claims, logistics, shared services, financial operations, or service center management. Demonstrated success managing outsourced vendors or cross‑functional partners, including monitoring performance, improving hand-offs, and ensuring quality and compliance. Experience overseeing process-heavy customer transactions, ideally in digital self-service channels, call centers, billing systems, payment operations, or service platforms. Inspirational leadership skills with a track record of building strong teams, developing talent, and driving results in fast-paced environments. Project management expertise, including managing complex initiatives with consultants, vendors, and cross-functional teams. Exceptional communication and relationship-building abilities to influence stakeholders and thrive in complex, dynamic environments. Analytical mindset with strong business analysis, problem-solving skills, and the ability to turn insights into action. If you meet some of these requirements, but not all, we encourage you to submit your application. We are open to considering candidates who either reside in the DMV (DC, Maryland, Virginia) area, are within a reasonable commuting distance to Tysons Corner and Alexandria, VA and/or are willing to relocate at their own expense. Candidates who reside in the DMV area will be prioritized. With a career at Transurban, you'll enjoy a range of benefits, including: A competitive salary and comprehensive benefits package including medical, dental, life, STD and LTD insurance and retirement plan. A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year. 16 weeks paid parental leave (regardless of gender or carer status). Learning and development opportunities to support your career interests. Health and wellbeing support-access to Headspace, Ginger, wellness facilities, and more. Social activities, community give-back programs and paid volunteer days. At Transurban, we are committed to equal employment opportunity and providing a work environment that is free from discriminatory practices. We will not discriminate against employees or applicants for employment on any legally recognized basis ["protected class"] including, but not limited to: race, religion, color, national origin, ancestry, citizenship or immigration status, sex, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth or related medical conditions, veteran or military status (including status as a U.S. uniformed services member or reservist, or as a spouse, child, or qualifying dependent of a service member), or any other category protected by federal, state, or local law.

Senior Manager Coding Audits & Education - 250003C0 - will work under the direction of the Director of Health Information Management, Coding and Audit to provide strategic and operational leadership for all organizational coding functions, including hospital technical coding (inpatient and outpatient), professional coding, coding quality audits, coding education, and coding denial management. This role ensures accurate, compliant, and timely coding to support optimal revenue cycle performance and high‑quality data reporting. The Senior Manager oversees a multidisciplinary coding team, drives performance improvement initiatives, and partners closely with clinical, revenue cycle, compliance, and financial leadership. The Senior Manager will be responsible for operational success and will assist the Director to define strategy and direction in accordance with national standards and CNH policies and procedures. Qualifications Minimum Education Bachelor's Degree in Business Administration, Health Administration, Health Information Management, Finance, or related field (Required) Master's Degree in Business Administration, Health Administration, Health Information Management, Finance, or related field (Preferred) Minimum Work Experience 7+ years of progressive coding experience, with at least 3 years in a supervisory or management role. Demonstrated expertise in hospital inpatient, outpatient, and professional coding. Experience managing coding QA programs, education functions, and denial reduction initiatives. Strong understanding of federal and payer regulations, documentation requirements, and revenue cycle workflows. Required Skills/Knowledge Strong understanding of coding processes, coding guidelines and their relation to the overall Revenue Cycle data flow/third party reimbursement. Ability to communicate professionally with physicians, third‑party payers and other organization members about coding principles and processes. Experience with 3M, Epic and/or Cerner Millennium. Excellent written and verbal communication skills. Demonstrated leadership and personnel management skills. Demonstrated change management skills. Maintains relationships with internal and external stakeholders. Commitment to compliance, accuracy, and high‑quality data reporting. Familiar with department budget and financial management, and personnel management. Familiarity with population health strategies, alternative payment models, and care coordination strategies (preferred). Required Licenses and Certifications Certified Coding Specialist (CCS) upon hire (Required) or Similar Medical Coding Certification(s) - CIC and/or CPC. Functional Accountabilities Strategic and Financial Planning - Contribute to the strategic plan for department services, including short‑term and long‑term objectives. Collect and analyze customer and stakeholder feedback, evaluate department effectiveness, and incorporate findings into plans. Work with Director, Vice President and other staff to develop ways to capture and report financial performance of the Department. Participate in financial planning and budget preparation. Work with Director to manage department budget to ensure financial stability of the department and develop recommendations to meet budget requirements. Work with financial personnel to monitor the financial performance of teams within the department to ensure compliance with budget; track, monitor, and evaluate budget for all line items. Leadership & Department Management - Provide operational oversight and day‑to‑day leadership of the entire department including technical coding (inpatient & outpatient), professional coding, coding edits, coding auditing, coding education, and coding denial management functions. Establish team structure, role definitions, and workload allocation to support high‑volume, high‑complexity services. Develop and implement department policies, workflows, and operational standards aligned with federal and state regulations, payer requirements, and organizational objectives. Oversee recruitment, onboarding, and performance management for coding analysts, coding auditors, coding educators, denial coding analysts. Coding Operations - Direct and maintain daily operations for inpatient, outpatient, surgical, and professional coding ensuring accuracy, timeliness, and compliance. Oversee accurate coding of unique and complex pediatric conditions, congenital anomalies, developmental diagnoses, and high‑acuity procedures. Ensure coding methodologies adhere to coding guidelines (including pediatric‑specific), payer rules, and Children's Hospital Association (CHA) best practices. Explore new methods to improve coding operations and work with various constituencies to gain acceptance and support implementation efforts. Communicate operational issues and progress toward goals to Director and others as appropriate. Audits and Coding - Develop and direct the organizational annual coding audit program, including internal audits, external audit response, and corrective action plans. Oversee routine retrospective and prospective professional and technical billing audits, specialized and focused audits, and other audits as directed by the Director. Oversee preparation of written reports of audit findings and recommendations to hospital leadership and staff as appropriate. Conduct risk assessments to define audit priorities by evaluating previous audit findings, management priorities, ICD and CPT code utilization patterns, national normative data, CMS and Medicaid initiatives, and healthcare industry best practices. Maintain knowledge of current government and third‑party payor coding and documentation requirements. Collaborate with Compliance and Internal Audit teams to address identified risks and support regulatory readiness. Analyze process improvement opportunities for auditing and coding teams to identify denial risks mid‑cycle. Triage and assist in management of requests that come from Revenue Cycle teams related to coding questions on coding guidelines and denials, escalating as needed, and conducting appropriate research. Coding Education and Staff Development - Provide direction related to all activities related to the training programs, including curriculum development, job aids, testing methodology, software and delivery, exam development/delivery, employee competency metrics, certifications and development needs. Research coding guidelines when conflicts arise within current policies and procedures. Research updated coding information as it becomes available annually and mid‑year; summarize and share changes impacting Revenue Integrity staff members. Develop and implement systems to monitor performance and quality of audits and educational materials. Develop and provide educational programs and coaching for auditors, denials analysts, and educators. Ensure staff maintain required certifications and stay current with industry changes. Coding Denial Management - Lead the coding denials management strategy, working closely with denials, CDI, and revenue integrity teams to reduce preventable coding‑related denials. Oversee analysis of denial trends, identify root causes, and implement corrective measures to protect revenue. Support accurate charge capture and documentation integrity initiatives. Cross‑Functional Collaboration - Partner with clinical documentation improvement (CDI), billing, compliance, finance, and IT to optimize workflows, documentation quality, and system functionality. Participate in system upgrades, EMR enhancements, and coding‑related software implementations. Serve as a subject‑matter expert to internal stakeholders on coding regulations, best practices, and emerging trends. Reporting and Performance Monitoring - Develop and maintain dashboards and KPIs related to coding productivity, accuracy, audit results, turnaround time, and denial performance. Provide executive‑level reporting incorporating case mix, acuity, and subspecialty complexities of a children's hospital. Monitor financial and operational impacts of coding initiatives and ensure alignment with organizational goals. Organizational Accountabilities Teamwork/Communication Performance Improvement/Problem‑solving Cost Management/Financial Responsibility Safety Primary Location Maryland - Silver Spring Work Locations Dorchester 12200 Plum Orchard Dr Silver Spring 20904 Job Details Position Status: R (Regular) - FT - Full‑Time Shift: Day Work Schedule: M‑F Full‑Time Salary Range 103,355.20 - 172,244.80 Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Please note that it is the policy of Children's National Hospital to ensure a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana. #J-18808-Ljbffr

Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

Mad Science of DC-Maryland-Virginia In-Person | Silver Spring, MD $80,000-$95,000 + Benefits About Us Mad Science of DC-Maryland-Virginia delivers hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year. Our success depends on one thing above all else: having the right instructors, in the right place, at the right time. We are hiring a senior Operations Manager to own that responsibility end-to-end. The Role This is a people-focused, execution-heavy operations role. As Operations Manager - Personnel & Staffing, you will own recruiting, hiring, staffing coverage, and instructor management across our school-year programs and summer camps. You will be the primary point of ownership for ensuring programs are fully staffed, issues are handled calmly, and instructors are supported. This role is focused on execution and people leadership, not systems redesign. What You'll Own Recruiting and hiring instructors year-round Maintaining a strong, ready staffing pipeline Staffing coverage for daily programs and peak seasons Managing call-outs, substitutions, and last-minute changes Instructor onboarding and readiness Performance conversations and people management Serving as the clear escalation point for instructor-related issues You will have real authority and ownership in this domain. What This Role Does Not Include Program or curriculum design Setting up after-school programs or summer camps Warehouse or logistics systems Redesigning operational workflows Our systems are intentionally stable. This role exists to run them well. Who This Role Is For You are likely someone who: Has managed staffing or people-heavy operations before Is comfortable making decisions under pressure Handles frequent interruptions calmly Communicates clearly and directly Values reliability, follow-through, and consistency Prefers execution over reinvention Experience in education, camps, childcare, hospitality, or multi-site operations is a plus. Why You Might Like This Role Clear ownership and authority A people-centered role with real responsibility A stable operating environment Direct impact on day-to-day success Long-term potential without pressure to constantly “rebuild” the role Benefits Health insurance Paid time off and paid holidays Employer-sponsored retirement plan Professional, supportive in-person team environment Stable, year-round full-time role in an AI-proof industry How to Apply Apply through LinkedIn with your resume and a brief note about why an execution-focused, people-operations role appeals to you.

The Division Manager of Premium Services - Capital One Arena is responsible for planning and leading premium operations across multiple units within the arena. This role oversees the Premium team, manages catering orders and premium special events, and ensures departmental budgets and financial goals are met. Compensation The hourly rate or salary range for this position is $110,000 to $115,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . Application There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Coordinate total premium operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration Be responsible for all aspects of preparation, service, and cleanup for multiple premium operations Develop and implement premium dining solutions to meet customers' needs Develop and maintain effective client and customer rapport Develop and implement annual comprehensive marketing plan for premium services, including but not limited to collateral, sales strategies, and marketing budgets Establish and implement service and presentation standards for all premium operations, implement processes to ensure compliance and consistency Implement new services to support base business growth and client retentions Stay ahead of and advise clients, customers and staff on current premium dining trends and products Facilitate the delivery of prepared food built from banquet event orders Participate in sales process and negotiations of contracts and assist clients in planning special events Train and lead premium services employees to ensure standards are followed Responsible for setting and delivering sales, food, and labor targets Responsible for execution of premium hospitality events of varied size and scope including staffing and management Responsible for component's accounting functions including accurate reporting of all premium related revenue, expenses, and receivables Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 4 years of experience Requires at least 1-3 years of experience in a management role Previous experience in events and catering and premium services required Bachelor's degree or equivalent experience required Strong communication skills Available to work event-based hours Complete Food Handlers and Alcohol Service Certifications as required This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at***************************** or connect with us on Facebook, Instagram and Twitter. #J-18808-Ljbffr

A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career. #J-18808-Ljbffr

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $60,800 - $82,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... As a General Manager at Blank Street, your primary responsibility will be to build a world-class business and team within your neighborhood across many verticals. You'll oversee and be held accountable to 2-5 Blank Street locations. You must be able to work independently, while also thriving in a team environment. We're looking for dynamic leaders that will motivate and inspire our teams in the stores to fulfill and represent Blank Street's goals and vision. We want our team to become part of the community's infrastructure, serving customers with passion, care, and precision. The right person for this role is a proven operator who takes pride in giving amazing hospitality experiences and influencing their team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution. You empower your team to give customers exactly what they need, every day, in their way. You excel in high growth environments, thrive under pressure, are highly organized, and can handle competing priorities. What you'll own All schedules and timecards completed according to state law and local laws Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team Owning the development and growth of your teams, while also taking care of any performance related to create and maintain a world-class team Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Ensure all locations under your leadership meet quality audit standards Own celebrating positive customer feedback and investigating any and all negative comments to ensure we are listening and adjusting where necessary Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgets What you'll bring 3-4 years of experience managing and leading operations in high growth hospitality/consumer brands Experience in multi-unit or multi-department management Track record scaling and managing hospitality teams Track record managing inventory and supply chain ordering Highly effective interpersonal and communication skills Hands on and highly action-oriented Excellent organizational skills and ability to perform under pressure and time constraints Deep knowledge and interest in specialty coffee Availability Requirements: Full Time: 45-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Benefits $75,000 - $85,000 / annual salary Blank Street, in good faith, believes that the posted salary range is accurate for this role in Washington DC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Bonus program 15 days of paid annual leave (on top of company-observed holidays and sick time) Three health plan options, with full coverage available for two employee-only tiers Commuter benefits Parental leave Bereavement leave Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more! Regular social outings with the team Free Blank Street swag

The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner. Skills & Requirements Qualifications

A leading professional services firm in McLean is seeking a Strategic Advisor Manager to support executive clients with high-level communications. The role requires a Bachelor's degree, 5 years of experience, and active US Customs and Border Protection clearance. Responsibilities include synthesizing diverse information and producing documents for executive review. The position offers a comprehensive compensation package and emphasizes flexible working arrangements. #J-18808-Ljbffr

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

General Manager - Lead with Intention. Build the Brand. Elevate the Experience. Are you a dynamic leader who thrives in fast-paced environments, loves building high-performing teams, and knows how to turn prospects into residents? We're looking for a General Manager to champion sales, marketing, and operations for a thriving student housing community, someone who brings energy, strategy, and a best-in-class customer experience mindset. If you're motivated by hitting occupancy goals, crafting memorable brand moments, and developing top-tier leasing teams, this is your opportunity to make a major impact. What You'll Do: Drive Leasing Success: Own occupancy and revenue goals with a strategic, data-driven approach Lead and mentor the on-site team to deliver consistent five-star service Conduct engaging tours, follow up with prospects, and guide them through the leasing process Train and coach the leasing team on sales, follow-up, touring standards, and fair housing compliance Develop daily/weekly/monthly leasing strategies that anticipate objections and maximize conversions Maintain accurate systems for leads, applications, and lease statuses Build the Brand + Lead Marketing Initiatives: Create and execute marketing and leasing campaigns that stand out in the student housing market Develop annual marketing plans and budgets-and adjust throughout the year based on results Represent the community at key events and build partnerships with student organizations, Greek life, academic groups, and local businesses Strengthen brand awareness through outreach, social presence, and relationship building Operational & Administrative Leadership: Ensure clean, accurate file management and system audits Manage operating and marketing budgets Deliver timely reporting with analysis and recommendations to the leadership team. Lead & Develop Your Team: Recruit, train, coach, and motivate on-site staff Conduct performance reviews, resolve issues, and create a collaborative, high performance culture Support career development and empower your team to exceed goals What We're Looking For: Bachelor's degree or equivalent student housing experience At least 3 years of successful experience in managing the leasing process for a large property Previous General Manager experience in student housing preferred Experience with Entrata or similar property management software Background in operating or stabilizing student housing communities Key Strengths for Success: Exceptional verbal and written communication Strong relationship-building skills across the student and local business community Creative marketing instincts and data-driven decision-making Ability to lead with confidence, clarity, and positive energy Tech-savvy with proficiency across common office platforms Why You'll Love This Role: You'll have the opportunity to grow a brand, develop a winning team, and shape the resident experience from day one. If you're ready to think big, lead boldly, and bring fresh ideas to a high-impact role, we want to meet you. If building relationships, elevating service, and coaching a passionate team excite you, this role is the perfect next chapter. We invite you to apply and join us in making a difference every day. Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations