Call center agent jobs in Maple Grove, MN

CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person

Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's Minneapolis team in our fast-paced Risk Management Department as an Engagement Terms Coordinator/Specialist. How Will You Make a Difference? Coordinate intake by entering the required information into the Firm's new business intake system and monitoring the intake process with the goal of minimizing workflow delays. Support attorney and staff expectations by communicating project status and issues and escalating as appropriate. Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews. Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements. Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders. Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication. Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives. What Will You Bring to the Table? Bachelor's degree in business administration or the equivalent experience. At least 1 year related professional experience, preferably in the professional services industry. Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred. Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred. Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts. Ability to summarize and organize information clearly and concisely for internal use or communication. Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases). Working knowledge of Adobe and Word are required. Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Ability to work independently with moderate supervision, while adhering to established timelines and procedures. Demonstrated professionalism and effective communication, with a commitment to providing high-quality service. Ability to be flexible and responsive to business needs, including adjusting work hours when necessary. Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm's policies and procedures. This is a hybrid position required to work in the Minneapolis on Wednesdays. The hours for this role are 11am-7:30pm. Why Fish? When you join our team, we offer: Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement Award-winning retirement and profit sharing plans with employer contribution A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement The pay range for this position varies by geographic market. In Minneapolis, the estimated starting pay is $25.45 - $37.71 per hour (based on a 37.5-hour workweek), which is equivalent to $49,619 - $73,532 annually. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, overall qualifications, and location. Our Commitment to Diversity As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm. #LI-Hybrid #LI-DM1

About The Orchard The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity. About Kings Road Kings Road Merchandise is a full-service entertainment merchandising company, proudly supporting iconic artists and labels across a wide range of genres. We partner closely with our clients on every aspect of merchandise creation-from design and production to global logistics - whether it's online, at live events, or in retail stores. Kings Road is a dynamic, fast-paced, and rapidly growing company built on a culture that celebrates music, creativity, and independence. Built on a foundation of collaboration, precision, and passion - our team has fueled Kings Road's continued expansion and industry success. Summary Kings Road Merchandise is looking for a Customer Service Representative. A successful candidate for this position is an organized, punctual, and detail-oriented person excited to be part of a growing company in an exciting industry. The Customer Service team plays a critical role in answering questions and solving problems for the biggest fans of our clients and is on the front line of ensuring fans are responded to respectfully. We pride ourselves on quick, friendly communication and have a long history of promoting from within and offering pathways for career growth. What You'll Do Act as primary point of contact for KRM customer service inquiries Respond to customer support emails and phone calls quickly. Create customer support cases and update with appropriate resolutions Forward or escalate customer support cases as needed Responds to social media account support cases daily Enters and administers refunds, cancelled orders, or customer exchange needs. Responsible for restocking and updating inventory for returned merchandise in coordination with Warehouse and receiving team. Collaborates with production and the warehouse team to ensure quality control needs are always met. Works with the webstore team on new launches to ensure all questions are quickly answers as a campaign progresses from launch to delivery. Who You Are High school diploma or equivalent 1+ year of experience in customer service - either e-commerce or brick and mortar. Familiarity with artists in a variety of musical genres Hands on experience with Shopify or other ecommerce platforms preferred, but not required. Experience with helpdesk tools (i.e. Zendesk, etc) preferred, but not required. Strong communication and organization skills Self-motivated - for a curious person willing to learn new things, customer service hits every aspect of the company. Spanish skills preferred, but not required. What We Give You You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans Investment in your professional growth and development enabling you to thrive in our vibrant community. The space to accelerate progress, positively disrupt, and create what happens next Time off for a winter recess The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals and shaping strong, influential brands. We specialize in building meaningful connections between companies and their audiences through strategic outreach, engaging experiences, and impactful communication. Our team values professionalism, innovation, and a strong commitment to excellence. As we continue to expand nationally, we are looking for dynamic individuals who are ready to grow with us and contribute to the success of our clients and community. Job Description We are seeking a motivated Call Center Agent to join our growing team in Minneapolis. This role is centered on providing clear, professional, and solution-oriented support to clients across various communication channels. The ideal candidate is proactive, well-organized, and able to maintain a consistent standard of service that aligns with Skillbridge Academy's mission. This position offers a stable environment, ongoing skill development, and opportunities for long-term career growth. Responsibilities Handle inbound and outbound calls with a professional and service-focused approach. Provide accurate information, guidance, and support to customers. Document interactions and follow established communication procedures. Troubleshoot issues and offer effective resolutions aligned with company guidelines. Maintain confidentiality and ensure compliance with internal policies and standards. Collaborate with team members to improve service processes and customer satisfaction. Participate in ongoing training to enhance communication and service delivery skills. Qualifications Strong verbal communication and active listening skills. Ability to manage multiple tasks while maintaining accuracy and professionalism. Excellent problem-solving abilities and attention to detail. Comfort working in a structured, goal-driven environment. Commitment to providing exceptional customer service. Adaptability and willingness to learn new systems and procedures. Additional Information Competitive annual salary of $42,000 - $45,000. Career advancement opportunities within a growing organization. Continuous training and professional skill development. Supportive and collaborative work environment. Stable full-time position with long-term potential. Job Type: Full-Time, On-Site (Minneapolis, MN).

Full-time Description PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities. About the Role We are seeking a dedicated and enthusiastic Retail Customer Experience Representative to join our dynamic team. As the primary point of contact for customers, you will be responsible for assisting and guiding them throughout their technology shopping journey. Your main objective is to deliver personalized and high-quality service to enhance the overall customer experience and drive sales. Key Responsibilities Customer Experience Greet and welcome customers with a friendly and approachable demeanor, creating a warm and inviting atmosphere in the store Handle phone calls and emails with impeccable customer service Actively listen to customers' inquiries, concerns, and feedback, providing accurate and helpful information about products, promotions, and policies Maintain an organized and visually appealing store environment by arranging merchandise, restocking shelves, and ensuring product displays are attractive and well-maintained Address and resolve customer complaints or issues professionally, escalating to management when necessary to ensure customer satisfaction Participate in training sessions and workshops to enhance customer service skills and stay informed about new products and services Order Processing Process and approve online orders Process customer transactions efficiently and accurately using the PCSCRM and point-of-sale (POS) system, handling cash, credit cards, and other payment methods and verifying and documenting customer eligibility Handle product returns, exchanges, and refunds in accordance with company policies, ensuring a smooth and positive resolution for the customer Sales Support Assist customers in establishing accounts and locating products within the store, suggesting suitable alternatives, and explaining product features and benefits Stay up-to-date with product knowledge, promotions, and company policies to provide accurate and consistent information to customers Retail Store Support Collaborate with team members to achieve store goals and maintain a positive work environment Assist in inventory management by conducting regular stock checks and reporting discrepancies to management Support team activities such as preparing and registering customers for events, coordinating pickups and deliveries, and supporting partnerships Other duties as requested Requirements Requirements Previous experience in retail or customer service is preferred but not mandatory Excellent communication and interpersonal skills with a customer-focused approach Strong problem-solving abilities and the ability to handle challenging situations with tact and diplomacy Proficiency in using a computer, POS systems, and other retail software applications Flexible schedule, including availability to work weekends Physical ability to stand for extended periods and lift moderately heavy items when necessary Experience with CRM or partner management platforms preferred Bilingual or multilingual communication skills highly preferred Strong analytical thinking, attention to detail, and problem-solving skills Excellent verbal and written communication skills Ability to meet deadlines and work independently in a fast-paced, changing environment Must be flexible, self-motivated, and adaptable Comfortable working in a general warehouse setting Good organizational skills, attention to detail, and willingness to follow standard procedures Ability to de-escalate difficult situations with empathy What We Value Genuine interest in people, technology, and digital equity Compassionate, curious, and community-minded Graceful under pressure and adaptable in dynamic situations Collaborative teammate who brings energy and empathy to every interaction Self-motivated and solutions-oriented thinker Physical Requirements ? Prolonged periods of sitting or standing at a workstation or service counter ? Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds ? Frequent use of computer, phone, and other office equipment ? Capability to communicate clearly in person, by phone, and over digital platforms ? Frequent bending, kneeling, crouching, and reaching ? Capability to work in various indoor non temperature controlled environments ? Manual dexterity to handle tools, and small components ? Extended periods of walking or standing throughout the workday ? Visual acuity to read labels and perform detailed tasks ? Willingness to adhere to physical safety protocols We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment. Benefits Include: Medical - Choice of Plans Dental - Choice of Plans Vision 401k with Match Voluntary Disability Insurance Voluntary Life Insurance PTO EEO Statement We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary Description $17.00 - $18.50

Your hustle = real money, holiday cash, and a spot on our 2026 WINNING TEAM! We're a national marketing powerhouse (130,000+ clients, 3,000+ golf courses) and we want fearless, money-driven closers on our Minnetonka sales floor. Schedule: Monday-Friday, 8:00am-5:00pm | In-Office Only EARN BIG, FAST $15-$24/hr base (performance-based) 10%-20% uncapped commission $1K-$2.5K monthly bonuses $6K-$12K annual bonuses Daily cash spiffs ($500+ weekly!) Holiday cash to make this season your most profitable yet Real earning potential: $31K-$120K+ per year WHAT YOU'LL DO Call local businesses (training included!) Sell an ad product that actually works Close deals same-day-cash in your pocket instantly PERKS & BENEFITS Health, Dental, Vision + Telehealth (60 days) PTO & Sick Leave (90 days) 401(k) + Match (6 months) Daily contests, giveaways, hype, and a high-energy sales floor Fast promotions-secure your spot as a 2026 superstar WHO WE WANT 18+, in-office, hungry to win Confident communicator (experience optional) Competitive, coachable, money-obsessed Stop waiting. Apply NOW. Start this week. Get paid Friday. Earn holiday cash. Claim your spot on our 2026 winning team and crush it!

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Salary: Starting at $67,800

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.2; 8 hours per week Work Schedule: 3pm-7pm; Required to work every Thursday and every other weekend. Required Qualifications: Experience: 1 year of customer service experience required Salary Rate: $19.49/hour Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center,and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company

Job Description A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. State Farm experience is highly preferred. We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Please only apply if you meet the following criteria: Active Property and Casualty license Ability to commute to our Coon Rapids location State Farm experience Responsibilities include, but are not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. You will receive: 50,000 - 90,000 Salary (based on experience and license; State Farm experience is highly preferred) plus bonus Bonus based on production Simple Retirement Plan Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation. What you'll do: * Greet customers upon arrival * Expedite the car rental process so customers can get to their destination quickly and easily * Verify driver's license and reservations * Assign keys and rental agreements and be able to explain charges on the invoice * Process car exchanges in the Rental Car computer system * Resolve customer issues and concerns professionally Benefits: * Health insurance * Dental insurance * Flexible schedule What we require: * Valid driver's license * 18 years of age or older * Must be flexible with schedule to work night, weekends and holidays as needed * Previous customer service experience and sales skills * Ability to work in a fast paced environment with a variety of tasks * Willingness to work outdoor in weather conditions with moderate noise level * Detail oriented * Computer literate * Proficiency in English Extra points for this * 6 months of customer service experience * Previous experience in baggage handling or customer-facing role JOB CODE: MSP

Temp Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community. Key Responsibilities: Answer, assess, and triage incoming calls in a prompt and professional manner Maintain clear, continuous communication with drivers and staff Accurately report safety concerns, incidents, and unusual activity Support a positive and professional work environment while upholding confidentiality standards Qualifications: High School Diploma or GED required Minimum of 2 years' experience in customer service or administrative support Excellent communication, data entry, and problem-solving skills Familiarity with safety procedures, proper recordkeeping, and communication protocols Why Join Us? You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.

Job Details Burnsville, MN $21.00 - $23.00 HourlyDescription At Schmitty & Sons, we pride ourselves on delivering safe, reliable, and friendly transportation solutions. As a Reservationist, you will play a vital role in connecting passengers to the services they rely on every day, while being part of a supportive and professional team environment. Key Responsibilities Answer incoming calls, emails, and online inquiries regarding transit services, schedules, and fares. Assist customers with making, modifying, or canceling reservations for transit bus services. Provide accurate information about routes, schedules, service areas, and accessibility options. Input and update reservation data into the scheduling/dispatch software system. Communicate with dispatchers and drivers to confirm trip details and resolve scheduling issues. Monitor service capacity and availability to optimize scheduling and ensure efficient operations. Handle customer concerns or complaints in a professional and courteous manner. Maintain confidentiality of passenger information and adhere to company policies. Perform general administrative tasks such as filing, data entry, and report generation as needed. What we are looking for Strong communication skills (verbal and written) with a customer-first attitude. Previous experience in customer service, call center, or reservations preferred. Proficiency in Microsoft Office and reservation/dispatch software (training provided). Excellent organizational skills with attention to detail and accuracy. Ability to multitask in a fast-paced environment and remain calm under pressure. Familiarity with local transit services or the transportation industry is a plus. Detailed-oriented person with a can-do attitude! Other Requirements High school diploma or equivalent; additional customer service or administrative training preferred. Read, write, and speak in English Have a positive attitude and be a team player Must be able to work independently and in a team environment Obtain (within 90 days of hire date) a Class B Commercial Driver's License (CDL), with air brake and endorsements for passenger and a valid DOT physical Work Environment & Schedule Monday to Friday 10:00 AM - 7:00 PM Office-based role with a mix of phone, email, and software-based responsibilities. May require evening, weekend, or holiday availability depending on service needs. How we're different: We're employee owned - that's extra money in your pocket! Professional management team that cares Friendly staff always willing to help out Full benefit package including 401k match and Employee Stock Option Plan Paid time off Donuts on payday - YUM!

CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Blaine community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Customer Service Representative Transdev in St. Paul, MN is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: + Competitive compensation package of $17.30 with annual increases in January. Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. + Comprehensive understanding of policies and procedures + Meet or exceed established performance requirements. + Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. + Other duties as required. Qualifications: + High School Diploma, GED or equivalent. + Computer literate + Excellent customer service skills. + Ability to operate standard telephone system. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 4813 Pay Group: 2V9 Cost Center: 55872 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Hours for this position are 4am-2pm. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and reservation requests. If you think dynamically and can work at a fast pace - we are looking for you! Enjoy weekly pay, 401k match starting day one, and career growth opportunities. Whatever your goals may be, let Mystic Lake Casino help get you there! Job Overview: Creates a positive guest experience for callers by routing incoming/outgoing telephone calls, answering Club M-related questions, and taking/confirming hotel reservations, while providing a high level of service, and effective sales tactics to upsell Hotel and Casino offerings within a fast paced, high-volume environment. Provides guest service in line with SMSCGE's culture of Purpose, Vision, Values. Illuminate Your Future: What You'll Do: Answers and routes all telephone calls to the appropriate departments according to department call script standards and enhanced Guest Service training. Accepts, confirms, modifies and cancels all room and event reservations in multiple computer systems. Accurately quotes rates and promotions and uses effective upsell techniques to sell upgraded room types, offer dining reservations, and amenity reservations. Uses multiple computer systems to answer all Mystic Lake Casino/Hotel guest inquiries. Announces all overhead paging over the casino P.A. system. Routes numeric paging requests to appropriate departments. Completes daily shift checklists as assigned by supervisor. Logs Housekeeping/Maintenance requests and provides required follow up with guests. Keeps up-to-date utilizing department communications systems of all Casino offerings/promotions/events. Participates in multi-systems daily audits to ensure accurate room/promotional inventories. Audits reservations for accuracy on a daily basis. Job Requirements: Six months' reservations, guest service or full-service hotel experience. Must be able to read, write, and speak English clearly. Ability to communicate with a diverse population. Proficient experience with word processing, databases and electronic mail software. Must be able to type 35 wpm. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all. Be the Experience. Be Bold. Be Mystic.

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.175; 7 hours per week Work Schedule: 630am-2pm; Required to work every other weekend Required Qualifications: Experience: 1 year of customer service experience required Salary Rate: $19.49/hour Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center,and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.5; 20 hours per week Work Schedule: 3pm-7pm Monday-Wednesday and required to work every other weekend from 630am-3pm Required Qualifications: Experience: 1 year of customer service experience required Salary Rate: $19.49/hour Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center,and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company