Call center representative jobs in Decatur, AL - 135 jobs

Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Athens. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best? People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating, and air conditioning, and electrical systems. The Big Task You will evaluate customer calls and match the right technician to every job. Key Sub Tasks Learn the business and learn how to prioritize the most urgent customer calls. Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. Record and report the service calls. Participate in training so that you grow and develop as a professional. Update customers throughout the day on the technician's progress. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What We Offer Our top performers are among the highest paid in the area. Medical Insurance -- we pay 60% of your and your family's insurance premiums for health. New technology, including iPhone, and iPad & access to integrated software 401k Plan with a company match of up to 4% A family. This is last on the list because it's the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Fuller Services. If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Fuller Services by visiting Fullerhvac.com. When you're ready, please follow the directions at fuller-heating-and-air-conditioning.nexstarrecruiter.com to apply for this position. Equal Opportunity Employer

Act as a liason between company and customers answering incoming telephone calls Meet quotas assigned by manager Follow up with internet leads and previous sales and service customers for service appointments

Primary Responsibilities/Requirements: Answer a high volume of incoming phone calls to the call center in a timely manner Direct calls appropriately by transferring and or taking detailed messages Schedule appointments according to physician profiles Some insurance/billing experience, however not a requirement Ability to communicate professionally, both oral and written for clear, legible messages Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers Assist with any other task assigned Must also possess: Ability to work under pressure in fast-paced enviroments Outstanding organizational, verbal and writing skills Independent and highly motivated Initiative and self-discipline Proven positive, "teamwork" attitude in work history Genuine desire to assist and help others Expertise in customer service Strong communications, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Adaptability and flexibility Troubleshooting skills, find solutions to issues and address concerns Computer literacy Comprehensive knowledge of company, services, medical terminology and scheduling preferences Physical Demands: Must be able to use arms, hands, and fingers skillfully Position requires prolonged sitting (90% of day). Must be agile and able to work efficiently in space limited areas Position requires the use of office equipment such as computer terminals, telephones, faxes, or copiers Consistently work at a productive pace Must readily adapt to frequent schedule changes Typical Working Conditions: Work is completed in an office environment where the employee comes in frequent contact with internal staff. To apply please visit: ******************************************

APPLICANT WINDOW CLOSES JANUARY 22, 2026 If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Lab.Corp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. SCHEDULE: MONDAY - FRIDAY 8AM - 430PM EASTERN STANDARD TIME ZONE LOCATION: REMOTE PAY RANGE $17.75 - $25 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Requirements High School Diploma or GED equivalent required Previous experience in a customer service role Experience working in a contact center/call center environment preferred Current or previous Labcorp experience preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Job Duties/Responsibilities Act a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting LabCorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Job DescriptionPosition Title: Customer Service Representative Reports to: Customer Service Manager Mission Statement: Our mission is to protect the assets of our clients through thoughtful risk analysis and informed coverage recommendations. We provide accurate and immediate service to build trustworthy and long-lasting relationships with clients, carriers, and coworkers. Protection is our purpose. Aligned Insurance is a leading multiline, multi-carrier insurance agency specializing in comprehensive business and commercial coverage. Our mission is to provide tailored insurance solutions that meet the unique needs of our clients while delivering exceptional service and expertise. We are committed to fostering a dynamic and supportive work environment where our team members can thrive and grow. Position Overview: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support throughout their insurance experience. You will handle inquiries, resolve issues, and ensure that our clients receive timely and accurate information regarding their insurance policies. Key Responsibilities: Client Interaction: Serve as the primary contact for client inquiries via phone, email, and other communication channels. Address and resolve client questions and concerns related to their insurance policies, coverage options, and billing. Provide clear and accurate information about policy details, claims procedures, and account status. Policy Management: Assist clients with policy changes, including updates to coverage, personal information, and billing details. Process policy endorsements, renewals, and cancellations in a timely and accurate manner. Coordinate with insurance carriers to ensure that client requests are handled efficiently. Claims Support: Guide clients through the claims process, including filing claims and providing necessary documentation. Follow up on claims status and provide clients with updates and resolutions. Work with claims adjusters and underwriters to facilitate prompt resolution of claims issues. Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions. Prepare and process correspondence, documentation, and reports as needed. Ensure compliance with company policies and regulatory requirements in all client interactions. Customer Service Excellence: Demonstrate a high level of professionalism and empathy in all client interactions. Resolve client complaints and issues in a constructive manner, aiming for positive outcomes. Continuously seek opportunities to improve the customer service experience and contribute to team success. Team Collaboration: Collaborate with other team members and departments to ensure a seamless client experience. Participate in team meetings and training sessions to stay informed about company updates and industry changes. Provide feedback and suggestions for improving processes and customer service practices. Qualifications: Previous experience in a customer service role, preferably within the insurance industry. Strong understanding of insurance products, policies, and terminology is a plus. Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally. Strong problem-solving skills and the ability to handle complex inquiries with patience and empathy. Proficiency in Microsoft Office Suite and experience with CRM software. High level of attention to detail and accuracy in handling client information and transactions. Ability to work effectively both independently and as part of a team in a fast-paced environment. Education and Certifications: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Communications, or related field preferred. Insurance licenses or certifications are a plus but not required; training will be provided. A successful candidate will be required to obtain licensure to remain employed. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A supportive and collaborative work environment with a focus on employee well-being and success. How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to Tripp Asbridge, Customer Service Manager, at ************************************. Please include "Customer Service Representative Application - [Your Name]" in the subject line. Candidates selected for an interview will be required to complete an aptitude assessment prior to an interview being scheduled. Aligned Insurance is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR xaw9Q0UYRe

Job Description As a key member of our front-line team, you will handle incoming calls from patients, assist with appointment scheduling, answer inquiries about services, and ensure a high level of patient satisfaction. Your role is crucial in creating a positive first impression and ensuring smooth communication between patients and clinical staff. Responsibilities: Answer high-volume inbound calls in a courteous and timely manner Schedule, reschedule, and cancel appointments using the Practice EMR Provide accurate information regarding the services offered Route calls to appropriate departments Maintain HIPAA compliance at all times Document records of patient interactions Assist with outbound calls to referral patients Other duties as assigned Please note this position does require you to be seated at your desk. There is a 1 hour unpaid lunch break, as well as 2 paid 10 minute breaks each day. The schedule for this role is 8a-5p, Monday thru Friday. Job Type: Full-time, In-Person As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Welcome to Hamlin Allstate Agency, where we pride ourselves on delivering exceptional service to our clients in Decatur, Alabama. As a Customer Service Representative, you will be the heart of our agency, providing unparalleled assistance to ensure our clients' satisfaction. We offer an inviting atmosphere and a positive team culture, making each workday rewarding and fulfilling. In this role, you will engage with clients firsthand, addressing their queries, providing solutions, and ensuring seamless communication. Your contributions will directly contribute to our reputation for excellence, helping us maintain our standing as a trusted agency within the community. If you're enthusiastic about being part of a team that values a client-first approach and works closely together to achieve common goals, Hamlin Allstate Agency is the perfect place for you. Join us in fostering positive relationships and delivering the quality service our clients have come to expect. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Retirement Plan Responsibilities Client Interaction: Engage with clients via phone and in-person consultations, building strong relationships and understanding their needs. Issue Resolution: Address customer inquiries and concerns promptly and effectively to ensure client satisfaction. Information Management: Maintain accurate records of customer interactions, transactions, comments, and complaints. Customer Support: Provide consistent support to customers, offering guidance and assistance on policy specifics and claims procedures. Feedback Handling: Collect and report customer feedback to the team to improve service offerings and customer satisfaction. Team Collaboration: Work closely with team members to ensure an efficient and cohesive service experience for all clientele. Requirements Experience: Previous experience in customer service, preferably within the insurance industry, is advantageous. Communication Skills: Excellent verbal and written communication skills, with a strong ability to interact professionally with diverse clientele. Problem-Solving: Strong analytical skills with the ability to evaluate customer needs and offer effective solutions. Attention to Detail: High attention to detail and accuracy in handling customer interactions. Interpersonal Skills: Strong interpersonal skills with an ability to quickly build rapport and understand customer needs. Multitasking: Ability to manage multiple customer inquiries and tasks efficiently in a fast-paced environment. Team Collaboration: Willingness to work collaboratively with a team to address customer issues and improve service quality. Tech-Savvy: Competent in using CRM systems, digital communication platforms, and office software. Availability: Available to work on-site in Decatur, Alabama, with flexibility for rotating schedules.

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization's needs. Job Details: Wages start at $21.00, Starting wage based on verifiable experience. Fulltime/Permanent Night Shift, $3 night shift premium Weekend work may be required Overtime available along with extensive medical and retirement benefits Job Responsibilities: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch products and material for delivery Enter requisitions for purchase orders Process incoming invoices from vendors Promote team atmosphere at location and across the division Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc. Assist sales staff with customer service responsibilities May be called upon at the discretion of Managers to perform other duties Qualifications: High school diploma required Prior experience with accounts payable, general accounting, and billing related tasks - preferred Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws. All applications are accepted online at ***********************

Previous CSR Experience Required Good Communication Skills are Essential Proficient Computer Skills and Softwares Excellent Documentation & Verbal Skills Must be able to Work Alone & as a Team Player Must be able to Meet Company Goals, Policies & Regulations Office Hours: 8am to 5pm Requires: High School Diploma or GED Requires: Background Check *SEND Resume Today!

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are an outsourced marketing firm specializing in direct marketing and new customer acquisition. We currently represent nationally recognized companies in mobility and technology, such as AT&T, Apple, and Samsung! Due to our quickly expanding market, we are looking to hire numerous entry-level positions. Job Description Provide customers with exceptional service various retail settings Troubleshoot and resolve product issues and concerns Increase brand awareness for our clients: AT&T, Apple, & Samsung Provide information on products, services, and promotions available Attend paid, ongoing professional development trainings in the office with our team Qualifications 1-2 years of work experience in industries such as sales, marketing, hospitality, retail, customer service, or any other applicable client-facing enterprise Self-motivated with a high level of drive for working in an entrepreneurial environment Uncanny ability to build relationships with a multitude of people and establish a level of trust fairly quickly Ability to set reasonable and measurable goals and achieve them Additional Information Potential for growth within our company - we only promote internally! Paid training in sales techniques, marketing Weekly pay - hourly base with high, uncapped commission incentive Frequent bonus opportunities Paid travel opportunities Flexible scheduling, full time

Job DescriptionBenefits: Bonus based on performance Competitive salary Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Commission plus bonus Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Organizational skills Self-motivated Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description We are expanding our sales team after having strong and continued growth. With multiple positions available we can work to create the job that best suits your strengths. Our Customer Service position will answer customer questions and assist customers in placing orders in person, over the phone, and online. Responsibilities: Communicate with customers on site, via phone, email, and web platforms Help customers place orders online and over the phone Answer order status questions and other shipping inquiries Become a product expert and work to provide each customer with knowledgeable answers to questions on product specifications, pricing, and availability Create sales orders, invoices and take payments for customers Skills: Bachelor's degree or High School diploma with 2+ years of experience strongly preferred. Ability to learn how to use our web-based software including NetSuite within 30 days of taking the job Excellent communication and interpersonal skills Pay: Competitive pay scale for the market based on experience Hours: M-F: 8am to 6pm & Saturday: 8am to Noon Work Location: Brownsboro AL Powered by JazzHR GnRwz7bhrf

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Harris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members. Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience. Responsibilities: Greet customers warmly and assist them with their orders in-person and over the phone. Accurately enter customer orders into the system and handle payment transactions. Provide product recommendations and promotions to enhance customer satisfaction. Resolve customer complaints efficiently and professionally. Assist in food preparation, including making pizzas and other menu items when needed. Maintain store cleanliness, including workstations, lobby, and restrooms. Ensure compliance with health and safety standards. Work effectively as part of a team to meet service goals. Assist with stocking and inventory management. Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions. Ability to stand for extended periods and perform physical tasks. Team-oriented with a positive attitude. Must be at least 16 years old

Essential Duties and Responsibilities: Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines) Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software. Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly. Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers) Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch. Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch. Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement. Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements. Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees. Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion. Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene. Responsible for performing other duties as assigned by management. Qualifications: High school diploma or equivalent. Preferred Knowledge, Skills and Abilities: Customer service experience preferred. Relevant healthcare or medical billing experience preferred. Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement. Commitment to service excellence and superior performance. Solid verbal and written skills. Proper phone and email etiquette. Manage time effectively. Able to multi-task and complete all assigned tasks at quality levels and within deadlines. Organized and structured in carrying out responsibilities. Professionally postured in both behavior and physical appearance. Strong interpersonal and communication skills; respectful and polite in all interactions. Able to physically lift, carry, and move equipment. Efficient use of technology and software. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Job DescriptionDescriptionIndependent insurance broker is seeking a Commercial Lines CSR to service and manage a book of commercial lines accounts. The Commercial Lines CSR will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the assigned Producer. Key Responsibilities Account Management from A-Z. Holistic and consultative approach to customer service. Working knowledge of Property and Casualty accounts Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client. Experience with multiple carrier underwriters and online rating portals Identify, compile and manage information regarding account renewals. Skills, Knowledge and Expertise Min of 2 years of insurance industry experience related to servicing small to medium commercial accounts Property and Casualty license Experience with EPIC preferred CIC, CPCU, or other insurance designations are desirable but not required. Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues. Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook, Teams) Professional verbal and written communication skills

You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Athens. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best? People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating, and air conditioning, and electrical systems. The Big Task You will evaluate customer calls and match the right technician to every job. Key Sub Tasks Learn the business and learn how to prioritize the most urgent customer calls. Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. Record and report the service calls. Participate in training so that you grow and develop as a professional. Update customers throughout the day on the technician's progress. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What We Offer Our top performers are among the highest paid in the area. Medical Insurance -- we pay 60% of your and your family's insurance premiums for health. New technology, including iPhone, and iPad & access to integrated software 401k Plan with a company match of up to 4% A family. This is last on the list because it's the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Fuller Services. If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Fuller Services by visiting Fullerhvac.com. When you're ready, please follow the directions at fuller-heating-and-air-conditioning.nexstarrecruiter.com to apply for this position. Equal Opportunity Employer JOB CODE: dispatcher, call center