Call center representative jobs in Eagan, MN - 638 jobs

This person will support one Financial Advisor (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies. This role can also be the first step of the career pathing program to future opportunities that require industry experience and licenses (Insurance, FINRA Series 7, & 66 or 63/65 combo). The office is located in Minnetonka and the expectation is they go into the office every day. What You Will Do: Act as a liaison between the registered representatives and their clients. Answer phones, schedule appointments, and prepare materials for client meetings. Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients. Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs are met. Organize client events and follow up tasks. Maintain client records and retention management within corporate requirements. Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews). Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients' expectations for timely service delivery are met. Educate clients on account services, capabilities, and new technology. Complete required corporate training on new technologies and follow implementation guidelines. Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner. Work with Advisor(s) through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing, and client communication expectations and follow up processes. What You Will Have: High School Diploma or GED Experience in an administrative or customer service role Strong time management skills Excellent written and verbal communication skills Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs What is Nice to Have: Previous experience in assisting Registered Representatives/Financial Advisors Financial services and/or banking background Bachelor's degree in Finance, Business, Marketing, or Communications Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors Compensation: This is a non-exempt hourly role that ranges from $25-$31/ hr., plus competitive performance-based compensation package. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations. #LI-Onsite About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Title: Customer Service Representative Schedule: Hours can be either Monday-Friday 8am-4:30pm OR Monday-Thursday 7:45am-5pm and Friday 7:45am-12:30pm Pay: $27/hr plus commission We're looking for a proactive and empathetic individual to join our team during our busiest season. This role involves managing a high volume of customer interactions-primarily via email (80%) and phone (20%)-to support order inquiries, especially for school-related orders which are currently experiencing a 2-3 week delay. The ideal candidate will be a strong communicator who can listen, let customers vent, and respond with patience and professionalism. Key Responsibilities: Respond to 50-75 customer emails daily through Salesforce, along with incoming calls. Provide updates on order timelines and manage expectations with empathy. Assist with new parts orders, ranging from hardware to furniture and carpet kits. Collaborate occasionally with logistics, production, and installers for warranty-related issues. Handle paperwork efficiently in a document-heavy environment. What We're Looking For: Customer service experience A go-getter who asks the right questions and takes initiative. Strong customer service skills with the ability to think outside the box. Someone who thrives in a fast-paced, high-volume setting. A team player who's comfortable working independently and asking for help when needed.

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Title: Technical Customer Service Representative Job Type: Contract (6 months) Compensation: $20.00 - $25.00 per hour Industry: Food & Beverage Manufacturing --- About the Role Our client, a long-established provider of analytical, chemistry, microbiology, sensory, and shelf-life testing services to the food industry, is seeking a Technical Customer Service Representative to support its fast-paced, small business division. This organization has served leading food companies for decades and is recognized for its accuracy, quick turnaround, and high-quality service. This role supports external customer interactions, ensures an excellent client experience, and works closely with internal teams including Sales, Sample Handling, Quality, Lab Analysts, and Scientists. Job Description In this role, you will deliver customer excellence by managing expectations, responding to technical inquiries, and serving as a liaison between customers and internal teams. You will support large accounts, help resolve issues, and assist with digital, marketing, and continuous improvement initiatives. Responsibilities include: Customer Service Respond to customer inquiries via phone or email within 24 business hours, including questions on service capabilities, result status, and interpretation. Manage customer complaints, escalations, and resolution processes. Handle all portal and order-related questions and troubleshooting. Provide empathy and clear communication during customer turndowns (e.g., sample matrix issues or expectation updates). Generate testing quotes and produce Mock Nutrition Facts Panels using Genesis software. Submit rerun and additional testing requests through LIMS. Schedule customer conference calls as needed. Build new customer profiles and update existing accounts in LIMS. Monitor the Customer Service Dashboard in LIMS, including analyst notes and action items. Ensure timely delivery of results and send preliminary reports when required. Coordinate with approvers to finalize reports. Pull historical data upon request and document all communication in Salesforce. Assist with customer information review in Echo as time allows. Report weekly updates on submission trends and communication metrics. Account Management Manage ongoing client communications to drive satisfaction and address service-related issues that require escalation. Own large or specialty projects for assigned accounts. Develop a strong understanding of the organization's testing capabilities and apply that expertise to customer needs. Collaborate closely with Sales to support QBRs and sales initiatives within assigned accounts. Qualifications Required 1+ year of experience in retail, customer service, or account management in any industry; laboratory or science exposure is a plus. Bachelor's degree (science-related preferred, but all fields accepted). Proficiency in Microsoft Office. Strong time-management and prioritization abilities. Excellent interpersonal, communication, and business management skills. Ability to influence and navigate within a matrixed environment. Strong team orientation. Preferred Previous analytical laboratory experience. Exposure to LIMS systems. Knowledge of current trends and techniques in the laboratory or food testing industry. Demonstrated ability to build strong client relationships and maintain rapport. Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: *********************************************** How to Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18-22/hr. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 9am-1pm. In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks: Flexible scheduling PTO (paid time off) Pay on demand Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location) Tuition reimbursement and scholarships 10% employee and family discount Ongoing trainings and leadership development opportunities Community and volunteer programs Employee referral bonus Product samplings Chance to be nominated as a brand champion! CALL CENTER SPECIALIST RESPONSIBILITIES Our Call Center Specialist are responsible for a wide variety of tasks such as: Provide excellent customer service by greeting and assisting customers Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards OUR IDEAL CALL CENTER SPECIALIST Team player - steps in to assist when and where as needed Respectful - empathetic and appreciative of our customers and team Innovative - implements trending and forward-thinking retail solutions Hospitable - provides a friendly face and welcoming environment MINMUM QUALIFICATIONS Education: High school diploma or equivalent Experience: Two or more years work experience within the related technical/functional work area ABOUT LUNDS & BYERLYS Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture. Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers, give us the chance to review your information. ARE YOU READY TO JOIN OUR TEAM? If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.5; 20 hours per week Work Schedule: 3pm-7pm Monday-Wednesday and required to work every other weekend from 630am-3pm Required Qualifications: Experience: 1 year of customer service experience required Salary Rate: $19.49/hour

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach. Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor. Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest. WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: * Medical, Dental, and Vision Insurance * Life (Voluntary and Employer Paid) and Disability Insurance * 401(K) with company match beginning with your first contribution. * HSA and/or FSA, as applicable * Paid Time Off, Sick Time, and Company Paid Holidays * Employee Car Discount Program ESSENTIAL DUTIES & RESPONSIBILITIES: * Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication. * Listen, exhibit energy and project a genuine willingness to assist. * Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction. * Drive sales growth by cross-selling, add on sales and exceptional customer service. * Provide prompt, courteous and accurate service to customers. * Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. * Being processed focused on recording departmental data; i.e. lost sales. * Answer telephones professionally and pleasantly. * Follow-up on customer orders and resolve problems with the customer's satisfaction. * Communicate often and timely with customers and associates. * Resolve problems, handle conflict and make effective decisions. * Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc. * Maintain familiarity with all inventory products and merchandising programs and ordering systems. * Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed. * Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner. * Utilize company information systems to process orders timely and accurately. * Understand dealership credit policies. * Set an example of professionalism and positive attitude including a neat, orderly, safe work environment. * Other duties as assigned by the manager. Requirements WORK ENVIRONMENT & PHYSICAL ABILITIES: * Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination. * The position may require standing, balancing, bending or stooping for prolonged periods of time. * The position requires vision and hearing within normal range. * Requires the ability to work under stressful conditions or irregular hours. * Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. * Ability to communicate by providing verbal feedback in a professional manner. * Ability to receive and analyze data and input into the computer. * Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: * High school diploma or equivalent. * Valid Driver's License and MVR in good standing. * Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user. * Knowledge of computers is a must. * Knowledge of diesel engines, gas engines, drive train, and suspensions. * Excellent verbal and communication skills. * Provide outstanding customer service. * Detail oriented. * Ability to understand vague and implicit instructions and react favorably in all work situations. * They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations. * Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. * Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. * They must be able to understand people and be able to communicate effectively with them. * Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening. JOB DETAILS: * Type: Hourly * Compensation Range: $26.00 - $34.00 * Bonus Eligibility: Yes * Reports To: Parts Call Center Supervisor * Closing Date: Open until filled

Job DescriptionDescription: Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach. Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor. Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest. WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program ESSENTIAL DUTIES & RESPONSIBILITIES: Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication. Listen, exhibit energy and project a genuine willingness to assist. Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction. Drive sales growth by cross-selling, add on sales and exceptional customer service. Provide prompt, courteous and accurate service to customers. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Being processed focused on recording departmental data; i.e. lost sales. Answer telephones professionally and pleasantly. Follow-up on customer orders and resolve problems with the customer's satisfaction. Communicate often and timely with customers and associates. Resolve problems, handle conflict and make effective decisions. Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc. Maintain familiarity with all inventory products and merchandising programs and ordering systems. Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed. Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner. Utilize company information systems to process orders timely and accurately. Understand dealership credit policies. Set an example of professionalism and positive attitude including a neat, orderly, safe work environment. Other duties as assigned by the manager. Requirements: WORK ENVIRONMENT & PHYSICAL ABILITIES: Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination. The position may require standing, balancing, bending or stooping for prolonged periods of time. The position requires vision and hearing within normal range. Requires the ability to work under stressful conditions or irregular hours. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Ability to communicate by providing verbal feedback in a professional manner. Ability to receive and analyze data and input into the computer. Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High school diploma or equivalent. Valid Driver's License and MVR in good standing. Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user. Knowledge of computers is a must. Knowledge of diesel engines, gas engines, drive train, and suspensions. Excellent verbal and communication skills. Provide outstanding customer service. Detail oriented. Ability to understand vague and implicit instructions and react favorably in all work situations. They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations. Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. They must be able to understand people and be able to communicate effectively with them. Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening. JOB DETAILS: Type: Hourly Compensation Range: $26.00 - $34.00 Bonus Eligibility: Yes Reports To: Parts Call Center Supervisor Closing Date: Open until filled

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals. Job Summary Under direct supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping/bringing the loan current. Essential Duties and Responsibilities Makes outbound calls to students and references to counsel them on options to manage student loans and to keep/bring loans to a current status through payment, forbearance or deferment Communicates by telephone and/or in writing/email to borrowers to inform them of their responsibilities and the consequences of default Receives predictive telephone dialer system transfers and handles them within required measures Maintains clear, concise, and accurate documentation of borrower accounts, including all contact made and received Maintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers Updates loan status on Loan Tracker Conducts internet/social media searches to locate new contact information for student loan borrowers Participates in work group activities to solve problems or improve processes Performs other related duties as assigned Required Qualifications High School diploma or GED At least one year office/business, clerical or customer service experience Preferred Qualifications 1 year experience working in a call center 1 year working in financial industry, including student loans, collections and/or banking Bilingual in Spanish and English To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The pay range for this position is $20.00 - $21.50. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location. In addition to hourly pay, candidates for this role may earn additional performance-based incentives, which typically average around $50 per month. This position is classified as hybrid and requires attendance on designated in-office days. ECMC Group also provides a comprehensive benefits package: Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs. Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy. Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Are you a people person with a talent for communication? Were looking for Call Center Agents to join our inbound support team and deliver outstanding service with every call. As the first point of contact, youll answer incoming calls, resolve customer inquiries, and ensure each caller receives a helpful, positive experience. If youre calm under pressure, a natural problem-solver, and ready to make an impactthis could be the perfect role for you. What Youll Do Answer inbound calls promptly and professionally Help customers with questions, concerns, or service requests Direct calls to the correct department or team member Record call details and outcomes accurately Collaborate with internal teams to ensure fast resolutions Provide basic administrative support as needed Who You Are A clear communicator and active listener Friendly, patient, and customer-focused Able to multitask and stay calm under pressure Comfortable using Microsoft Office and call center software Previous call center or customer service experience is a plus (but not required) Schedule & Work Environment Full-time and part-time roles available Monday to Friday schedule, with potential flexibility Office-based position in a supportive, team-oriented environment Why Youll Love Working With Us Competitive hourly pay Paid time off and benefits (for eligible employees) Professional growth and advancement opportunities A friendly, inclusive team that values your contributions Ready to Join the Team? Become a key player in delivering excellent customer care - apply today and start your journey as a Call Center Agent with us!

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.2; 8 hours per week Work Schedule: 3pm-7pm; Required to work every Thursday and every other weekend. Required Qualifications: Experience: 1 year of customer service experience required Salary Rate: $19.49/hour

Full-time Description Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach. Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor. Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest. WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program ESSENTIAL DUTIES & RESPONSIBILITIES: Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication. Listen, exhibit energy and project a genuine willingness to assist. Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction. Drive sales growth by cross-selling, add on sales and exceptional customer service. Provide prompt, courteous and accurate service to customers. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Being processed focused on recording departmental data; i.e. lost sales. Answer telephones professionally and pleasantly. Follow-up on customer orders and resolve problems with the customer's satisfaction. Communicate often and timely with customers and associates. Resolve problems, handle conflict and make effective decisions. Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc. Maintain familiarity with all inventory products and merchandising programs and ordering systems. Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed. Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner. Utilize company information systems to process orders timely and accurately. Understand dealership credit policies. Set an example of professionalism and positive attitude including a neat, orderly, safe work environment. Other duties as assigned by the manager. Requirements WORK ENVIRONMENT & PHYSICAL ABILITIES: Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination. The position may require standing, balancing, bending or stooping for prolonged periods of time. The position requires vision and hearing within normal range. Requires the ability to work under stressful conditions or irregular hours. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Ability to communicate by providing verbal feedback in a professional manner. Ability to receive and analyze data and input into the computer. Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High school diploma or equivalent. Valid Driver's License and MVR in good standing. Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user. Knowledge of computers is a must. Knowledge of diesel engines, gas engines, drive train, and suspensions. Excellent verbal and communication skills. Provide outstanding customer service. Detail oriented. Ability to understand vague and implicit instructions and react favorably in all work situations. They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations. Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. They must be able to understand people and be able to communicate effectively with them. Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening. JOB DETAILS: Type: Hourly Compensation Range: $26.00 - $34.00 Bonus Eligibility: Yes Reports To: Parts Call Center Supervisor Closing Date: Open until filled

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2025 USA Great Place to Work certified company: A position that is: Hourly, Full time, Mon-Fri 7:30 am to 4:30 pm Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Short-term Incentive Plan (STIP), ask your Talent Partner for details Dress For Your Day (casual dress environment) Work Your Way (hybrid work) - Three days on site with anchor day on Wednesdays Paid comprehensive on-the-job training Company phone provided Company computer provided Career advancement opportunities As an Associate Customer Experience Representative, you play a key role in delivering on our customer promise to provide service beyond expectations by building relationships with our valued customers, actively managing customer orders and requests, and partnering with our sales teammates to achieve growth initiatives. Accurately enter and maintain customer orders and returns in JDE. Provide customer support through our email orders inbox, phone queue, and direct customer calls/emails. Collaboratively troubleshoot delivery issues, backorders, sample requests, invoice inquiries, pricing, credits, product availability, and use of our website Partner closely with assigned sales representatives to efficiently manage customer account information, pricing, orders, returns, billing and credits, and product availability. Maintain accurate customer account information, including but not limited to, order notifications, address, routing information, delivery contacts, and payment and freight terms. Have an in-depth understanding of our company structure and personnel to accurately connect customers and sales reps to the correct department or division. Learn and maintain product and service knowledge of Ascentek offerings. Knowledge and understanding of Ascentek systems, including but not limited to JDE, Salesforce, eCommerce, ICE, SPS, DocLink, Microsoft Teams, Outlook, Excel & Word, and Smartsheet Education: High School Diploma Knowledge, Skills, and Abilities: Detail-oriented and organized. Excellent verbal and written communication skills. Ability to maintain calm and stay organized while constantly re-prioritizing a multitude of tasks and requests. Intermediate mathematical and problem-solving abilities and computer literacy. Comprehensive understanding of Ascentek systems, including but not limited to JDE, Salesforce, eCommerce, ICE, SPS, DocLink, Microsoft Teams, Outlook, Excel & Word, and Smartsheet Ability to provide customer, sales rep, and account support and troubleshoot issues through email orders inbox, direct email, phone queues, and direct calls with little to no assistance from others. Elevates technical or complex issues to level III, lead, or supervisor. Capable of upselling, product cross-references, and add-ons with some assistance. 2-5 years of experience as a Customer Experience Representative. Education: Bachelor or Associate Degree Experience and/or Training: Prior customer service, customer care, customer experience, or support specialist experience Knowledge, Skills, and Abilities: Experience with customer relationship management tools, such as JDE and Salesforce Lubricant, chemical, and equipment sales, installation & maintenance knowledge, or experience The anticipated hiring range for the role you are applying for is between $22 and $25 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below: Experience and qualifications: The depth of relevant experience and specific skills you bring to the position. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work. At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at ********************************** Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Available Shift Schedules: 2:00am - 12:00pm (overnight) 8:00am - 6:00pm The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18-22/hr. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 9am-1pm. In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks: * Flexible scheduling * PTO (paid time off) * Pay on demand * Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location) * Tuition reimbursement and scholarships * 10% employee and family discount * Ongoing trainings and leadership development opportunities * Community and volunteer programs * Employee referral bonus * Product samplings * Chance to be nominated as a brand champion! CALL CENTER SPECIALIST RESPONSIBILITIES Our Call Center Specialist are responsible for a wide variety of tasks such as: * Provide excellent customer service by greeting and assisting customers * Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately * Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department * Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards OUR IDEAL CALL CENTER SPECIALIST * Team player - steps in to assist when and where as needed * Respectful - empathetic and appreciative of our customers and team * Innovative - implements trending and forward-thinking retail solutions * Hospitable - provides a friendly face and welcoming environment MINMUM QUALIFICATIONS * Education: * High school diploma or equivalent * Experience: * Two or more years work experience within the related technical/functional work area ABOUT LUNDS & BYERLYS Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture. Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers, give us the chance to review your information. ARE YOU READY TO JOIN OUR TEAM? If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!