Call Center Rep I or II (Full-time)
Call center representative job in Fresno, CA
PAY GRADE: 19N, 20N
PAY RANGE: $19.07 - $31.88/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People's Choice Awards.
The ideal candidate will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities of the position include:
Efficiently and accurately process transactions and records information
Research and resolve members concerns
Use active listening skills to develop a rapport with members in order to provide outstanding service
Ensure that all interactions with members and prospective members are handled professionally and accurately.
Maintain knowledgeable of credit union products and services
Requirements
Requirements of the position include:
A positive, upbeat attitude that affects members and teammates alike
Ability to meet service levels & response time objectives of phone calls, emails, and other communication methods.
Previous customer service experience
Desire to provide outstanding member service
Ability to respond and assist customers with inquiries and/or problem resolution
Ability to work effectively as a team member
Strong communication and active listening skills
Dependable (arrive to work on time as scheduled)
Spanish speaking a plus
Available to work between the hours of 6:30 a.m. to 7:15 p.m. and Saturdays between 8:30 a.m. to 1:15 p.m.
Training hours M-F 8:30-5:30, shift after training is 10:15-7:15 M-F, and rotating Saturdays
Customer Service Representative, Housing Customer Service Center
Call center representative job in Parksdale, CA
Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in
Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion
.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Customer Services Representative to join our rapidly growing team.
The Opportunity:
The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor.
Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.
Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc.
Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues.
Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution.
Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs.
Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned.
Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers.
Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents.
Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends.
Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
What We Prefer:
Preferred Education: Bachelor's Degree.
Preferred Experience: 2 years.
Preferred Field of Expertise: Student counseling, customer service.
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
USC is a smoke-free environment
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will con
sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Affirmative Action and Equal Opportunity Plan
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
Auto-ApplyCall Center Agent
Call center representative job in Visalia, CA
Job DescriptionDescription:
We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to follow up with customers, confirm appointments, or provide updates.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints efficiently and escalate complex issues when necessary.
Maintain a high level of customer satisfaction through positive interactions.
Update customer records and document call details in the system.
Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
Follow company guidelines and standard operating procedures.
Requirements:
Associates Degree or equivalent required.
Previous experience in a call center or customer service role preferred.
Excellent verbal and written communication skills.
Ability to handle a high volume of calls efficiently.
Strong problem-solving and active listening skills.
Familiarity with CRM software and basic computer proficiency.
Ability to work in shifts, including weekends and holidays if required.
Patience, empathy, and a customer-first attitude.
This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Call center agent
Call center representative job in Fresno, CA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Trainees will be full time for 3 weeks for training then
revert to Part time until the end of the temp assignment. We do offer
more hours as business needs dictate and space is available. Call center
is open M-F until 7pm. Training will be 830-5pm (3 wks) then their
shift will be 130-7pm M-F
Call center 1 year Customer Service, can be retail or fast food. Must have PC skills and be able to mutli-task.
Call center requires:
Must also be bilingual in any of the following languages:
Cantonese
Mandarin
Tagalog
Korean
Japanese
Vietnamese
GED or equivalent
Additional Information
$14hr
4 months
Customer Account Representative (Full time, Sunday's off)
Call center representative job in Selma, CA
We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it!
We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
* Must be at least 19 years of age
* High school diploma or GED
* Valid state driver's license and good driving record
Customer Account Representative (Full time, Sunday's off)
Call center representative job in Selma, CA
We are
Hiring Immediately!
It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment.
We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within.
You can work your way to the future you want.
We'll help you own it!
We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
Must be at least 19 years of age
High school diploma or GED
Valid state driver's license and good driving record
Captain - Customer Service
Call center representative job in Fresno, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyInsurance Customer Service Rep
Call center representative job in Clovis, CA
Job Description
Join a team that cares about our customers and you! Eugiene Marzette in Clovis, California, is looking for an experienced and committed individual to join our team as a Full-Time or Part-time Insurance Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
Apply now
to join our team and begin a role with excellent career growth and earning potential.
Base hourly $17.00 to $20.00+ Based on Experience.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Base Salary Plus Commissions
Advancement Opportunities
Long-Term Career Growth
Mentorship with Established Agent
Pay Raise Opportunities
Paid Continuing Education
Licensing Assistance
Professional Work Environment
Evenings Off
Holidays Off
Paid Holidays
Bonus Opportunities
Weekends Off
Paid Sick Leave
Dental Insurance
Vision Insurance
Responsibilities
Process customer policy change requests.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Provides on-going support to insurance clients as needed.
Requirements
A Property & Casualty insurance license is a Bonus, but will train if you do not have it.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Works well with other employees and is a team player with a positive attitude.
Bilingual, fluent in both English and Spanish is beneficial.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
Insurance Specialist CSR, Clovis CA
Call center representative job in Clovis, CA
Job Details Entry CA058 - Clovis, CA - Clovis, CA Undisclosed N/A Full Time High School Undisclosed Up to 25% Full-Time UndisclosedDescription
Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Compensation:
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9 AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
Customer Service Representative
Call center representative job in Fresno, CA
Job DescriptionDescription:
At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you.
Why Join Us?
Be part of a trusted, established company
Enjoy a supportive, team-oriented work culture
Take pride in helping businesses stay fueled and focused
Bring your drive, reliability, and commitment to excellence-and let's brew success together!
What you'll be doing - The Role:
Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax.
Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion.
Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software.
Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries.
Dispatches Service Technicians to respond to repair calls and coordinates service installations.
Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less.
Processes and applies payments to customer accounts
Communicates sales leads to appropriate branch personnel.
Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence.
Keeps records of customer interactions, processes customer accounts, and files documents.
Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure.
Solicits sales from customers during promotions.
What's in it for me? - The Benefits
Starting hourly rate of $17.00 - $22.00
401(k) and company matching
Medical, Dental and Vision Insurance
Employee Assistance Program
Flexible Spending Account
Life insurance
Paid vacation and sick time
9 paid holidays
Requirements:
What you'll bring - The Person:
High school diploma or equivalent
Past experience preferred
Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Customer Service Representative
Call center representative job in Fresno, CA
At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you.
Why Join Us?
Be part of a trusted, established company
Enjoy a supportive, team-oriented work culture
Take pride in helping businesses stay fueled and focused
Bring your drive, reliability, and commitment to excellence-and let's brew success together!
What you'll be doing - The Role:
Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax.
Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion.
Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software.
Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries.
Dispatches Service Technicians to respond to repair calls and coordinates service installations.
Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less.
Processes and applies payments to customer accounts
Communicates sales leads to appropriate branch personnel.
Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence.
Keeps records of customer interactions, processes customer accounts, and files documents.
Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure.
Solicits sales from customers during promotions.
What's in it for me? - The Benefits
Starting hourly rate of $17.00 - $22.00
401(k) and company matching
Medical, Dental and Vision Insurance
Employee Assistance Program
Flexible Spending Account
Life insurance
Paid vacation and sick time
9 paid holidays
Requirements
What you'll bring - The Person:
High school diploma or equivalent
Past experience preferred
Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Customer Service Representative
Call center representative job in Fresno, CA
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Customer Service Representative
We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
Job Responsibilities
Answer inbound service and supply calls from customers regarding copier/printer equipment.
Process and track supply orders, including toner and maintenance kits.
Create and dispatch service tickets to field technicians based on urgency and location.
Provide basic troubleshooting assistance to help customers resolve minor issues over the phone.
Maintain accurate records of customer interactions and service history in our system.
Follow up to ensure customer satisfaction and timely resolution of all requests.
Monitor incoming low toner notifications from our various cloud systems
Requirements and Skills
High school diploma or equivalent; some college preferred.
Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
Strong communication skills-both verbal and written-with a professional phone manner.
Ability to multitask, stay organized, and handle high call volumes.
Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus).
Positive attitude and a team player.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyCustomer Service Representative - Entry Level
Call center representative job in Fresno, CA
We're hiring a motivated, people-oriented individual to join our growing Customer Service Team! This entry-level position is perfect for anyone looking to start a rewarding, purpose-driven career in the nonprofit or public outreach sector.
As part of our team, you'll represent nationally recognized nonprofit organizations, engage with the public at community events, and help raise awareness for meaningful causes. If you're energetic, enjoy face-to-face interaction, and want a career where your work truly makes a difference, we'd love to meet you!
Key Responsibilities
Serve as the first point of contact for donors, supporters, and community members
Communicate nonprofit missions, goals, and programs clearly and passionately
Build strong relationships to increase public awareness and donor engagement
Assist with planning and executing local outreach and fundraising campaigns
Represent nonprofit partners at community events, markets, and public spaces
Maintain a positive, professional, and compassionate attitude with every interaction
Qualifications
Excellent communication and interpersonal skills
Friendly, outgoing, and team-oriented personality
Passion for helping others and supporting charitable causes
Comfortable speaking with people in dynamic, fast-paced environments
No prior experience required - full paid training provided
Must be at least 18 years old and legally authorized to work in the U.S.
What We Offer
Competitive hourly pay plus bonuses and incentives
Paid training in customer service, marketing, and nonprofit outreach
Career growth opportunities in management, leadership, or campaign coordination
Travel opportunities for national nonprofit events
Supportive, inclusive team environment where your work makes a real impact
Customer Service Rep(07762) - 4080 W Shaw Ave
Call center representative job in Fresno, CA
EM PIZZA is 66 store Franchise located in Los Angeles and Fresno, CA. We are still growing and have lots of opportunities for growth, development and promotion.
Job Description
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity..
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. .
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS You must be 18 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. between hot and cold surfaces. standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Call center representative job in Fresno, CA
Job Description · Answer incoming phone calls from residential and commercial customers, AHJ entities, PG&E/SoCal Edison, while maintaining a high level of customer satisfaction and phone etiquette as the initial point of contact with Apex General Inc and Electrical Power Source· Monitor and respond to emails from residential and commercial customers, AHJ entities, PG&E/SoCal Edison regarding project information, pertaining to work orders and service requests, document inquiries, and invoices. · Schedule/Coordinate appointments with customers for new service inquiries, sold services, or electrical issues. (Estimates, Diagnostics, Installations, Inspections) · Work with service estimators and material coordinators to coordinate and assign all service technicians to service appointments daily· Act as a liaison to relay information/updates, file applications, obtain permits and schedule inspections on behalf of customers regarding updates of services and appointments with appropriate electrical service providers (PG&E/SoCal Edison) and AHJ entities. · Coordinate and schedule a rotating on call schedule for weekends and holidays for service technicians· Answer phone calls when assigned for on-call coverage during after-hours and weekends.· Schedule and Dispatch on-call technicians · Calculate service costs to invoice customers and issue to appropriate AP dept or residential customer daily. · Enter service invoice and job record information in bookkeeping accounting system daily · Handle incoming and outgoing mail and deliveries
Not Necessary but is a +Knowledge of Service Titan
E04JI802fng3407hz59
Commercial Lines CSR
Call center representative job in Fresno, CA
Job DescriptionDescription We're looking for a motivated and detail-oriented Account Representative / Assistant Account Manager to join our growing Transportation Department in our Fresno office. This is an excellent opportunity for someone with a few years of experience in an assistant-level role who is eager to build a long-term career in the insurance industry.
As a key member of our service team, you will support our Account Managers and learn the ins and outs of the transportation insurance sector. Your primary focus will be to assist with daily service tasks while developing the skills and knowledge needed to manage your own book of business. This is a dedicated training path designed to promote you to an Account Manager role within our team.
This position is based in our Fresno office. While we may consider a hybrid schedule, this is not a remote position, as we believe in the value of in-person collaboration and mentorship.
Key Responsibilities
Assist Account Managers with servicing a diverse book of transportation accounts.
Process endorsements, certificates of insurance, and other client requests.
Communicate with clients, carriers, and underwriters to resolve issues and gather information.
Maintain accurate client files and documentation in our agency management system.
Learn about various transportation sectors, including trucking and other specialized areas.
Support the team with administrative tasks as needed.
Skills, Knowledge and Expertise
You have 2+ years of experience in an assistant or similar support role, preferably within a professional office environment.
You are highly organized and have excellent attention to detail.
You are a clear and confident communicator, both written and verbal.
You are proactive, a quick learner, and dedicated to your professional growth.
You are comfortable working in a team-oriented environment.
Insurance industry experience is a plus, but not required.
Benefits
A clear and structured path to becoming a full-fledged Account Manager.
Dedicated mentorship and training from experienced industry professionals.
A collaborative and supportive team environment.
Competitive salary and benefits package.
Customer Service Representative
Call center representative job in Fresno, CA
Job Description
Sheila R Kamps Insurance Agency Inc.
Are you a detail-oriented, hard-working professional with a passion for customer service? Sheila R Kamps Insurance Agency Inc., a well-established insurance agency with over 20 years of excellence, is looking for a Customer Service Representative to join our dedicated team. We pride ourselves on providing service that exceeds our customers expectations and are seeking an individual who shares our commitment to excellence.
Why Join Us?
Opportunities for performance-based bonus as the agency grows
A positive and professional work environment
Opportunity for career advancement within a thriving agency
If you are a dedicated professional looking to grow within a well-established insurance agency, we would love to hear from you! Apply today and become part of a team that values integrity, excellence, and outstanding customer service.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
Responsibilities
Job Responsibilities:
Answer incoming calls and assist clients with their insurance needs
Service existing insurance policies, including processing changes, renewals, and inquiries
Provide accurate quotes for new policies and assist potential clients in selecting the right coverage
Deliver exceptional customer service with a focus on professionalism, accuracy, and efficiency
Maintain accurate records and documentation to ensure compliance with industry regulations
Collaborate with team members to support agency goals and growth
Requirements
Qualifications:
Valid California Insurance License (Property & Casualty) required
Prior experience in customer service, preferably in the insurance industry
Strong attention to detail and excellent organizational skills
Ability to multi-task and work efficiently in a fast-paced environment
Strong communication and problem-solving skills
Proficiency in computer systems and insurance-related software is a plus
Customer Service Representative - Medicare
Call center representative job in Fresno, CA
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Madera insurance agency today! Our reputable insurance agency seeks an exceptional insurance Medicare-lines customer service representative to join our team. Farmers Insurance-Israel Cortes Agency prides itself on our outstanding insurance products and customer service.
Benefits
Annual Base Salary + Bonus Opportunities
Dental Insurance
Vision Insurance
Hands on Training
Flexible Schedule
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Paid Holidays
Paid Vacation
Responsibilities
Immediately greet all customers entering the office in a friendly and helpful manner
Provide exceptional customer service and support
Understanding prospects' needs and identifying sales opportunities
Establish client relationships and follow up with clients as needed
Verify phone numbers and email addresses with each customer contact and update customer information.
Schedule appointments for sales staff to meet prospective customers
Supporting sales team in achieving high sales targets
Uphold the wants and needs of your customers
Meet new business production goals and objectives as established
Process customer policy change requests
Return all phone messages promptly
Maintain knowledge of new products and services
Develop and maintain client relationships
Follow up with customers to ensure satisfaction, respond to queries, and solve or refer problems
Schedule appointments for sales staff to meet prospective customers
Work independently and as part of a team
Assess and identify the wants and needs of your customer(s) over the phone
Participate in regular team meetings and brainstorming sessions
Attend training and continuing education courses
Requirements
Possess an upbeat, positive, and enthusiastic attitude
Must be motivated and determined
Proven track record of trustworthiness, dependability, and ethical behavior
Be a great self-starter with a sense of urgency
Strong communication skills (oral and written)
Excellent interpersonal skills
Professional phone and email etiquette
Strong work ethic and leadership skills
A Health and Life license is preferred but not necessary
Customer Service Rep - Cashier
Call center representative job in Fresno, CA
76 Gas Station (Fowler, and Fresno Locations)
We are looking for a talented and hard-working Gas Station Customer Service Attendant to join our team. The perfect fit for our team are individuals who are self-motivated, dependable, and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
Full-time and part-time positions are available.
Essential Functions:
Provide exceptional customer service service.
Conduct all cashier activities accurately, safely, while following company guidelines
Maintain cash drawer, secure all funds in safes, and perform cashier reconciliation at each end of shift to ensure accurate management of sales.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Effectively manage food service and beverages to ensure maximization of sales
Stock goods and continuously ensure shelves are full of products.
Benefits:
Competitive pay.
Multiple health plan options, including vision and dental for you and your dependents.
Health Care Flexible Spending Account
Financial benefits including matching 401(k) and stock purchase plan.
Company-paid life insurance and optional voluntary whole life coverage.
Company-paid Short- and Long-term disability insurance, including AD&D.
A generous number of vacation days each year, 8 paid holiday's
Supplemental Paid Sick Leave in addition to regular sick leave.
Auto-ApplyCustomer Service Representative (Order Processing Specialist)
Call center representative job in Fresno, CA
Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment.
SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties.
DUTIES:
1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs
2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer
3. Input order onto the Telephone Order Pad and enter data into the computer.
4. Submit shipping instructions, release empty rail cars and file claims with the railroad online
5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary
6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer.
7. Plan and direct the activity involved in the movement of inbound and outbound freight
8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods
9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees
10. Review account receivable and customer payment history to:
a) Ensure product is not shipped to customers with overdue accounts, without company President's approval
b) Verify that payment terms offered to customer remain appropriate
c) Contact past due accounts for payment status
d) Deduct incoming payments on weekly Accounts Receivable report.
11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including:
a) Recommending type of packaging or labeling needed for order
b) Follow up on orders to ensure delivery by specified dates.
c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs
12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer
13. Receive and research customer complaints
14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare
Export papers & email to customers, Customs and carrier
15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval.
Notify Quality Control, Shipping and Production Departments when approved
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16. Maintain files of order documentation, invoices, freight rates, correspondence, etc.
17. Compile statistics and prepare various reports as directed by management
18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured
19. Perform all other duties associated with Customer Service
20. Log shipments off customer contracts
21. Prepare daily and weekly inventory, daily shipping schedules.
ADDITIONAL DUTIES:
1. Perform other duties which may be assigned by the President.
2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred.
1. Education and Experience
High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable.
2. English Language Skills
Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing.
3. Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
4. Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. Other Requirements
Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.
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