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Call center representative jobs in Odessa, TX

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  • AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Call center representative job in Odessa, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $32k-52k yearly est. 10d ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Call center representative job in Midland, TX

    Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $15.32/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $15.3 hourly Auto-Apply 2d ago
  • Customer Solutions Representative (CSR-WF)

    Workforce Solutions Permian Basin

    Call center representative job in Midland, TX

    Job Description: Customer Solutions Representative (CSR) Job Type: Flexible (Full-Time/Part-Time) Business Hours: Monday to Friday / 8am to 5pm Job Summary: The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities. Essential Functions: Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources. Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire. Identify job opportunities and refer qualified candidates to employers or community partners. Guide customers on educational opportunities, training programs, and other available resources. Qualifications: High school diploma or GED required. Bilingual (English/Spanish) strongly preferred. Strong communication skills, both verbal and written. Customer service-oriented with the ability to build rapport and empathy with diverse clientele. Ability to multitask, prioritize, and maintain detailed customer records. Ability to maintain confidentiality and handle sensitive customer information. Attire: Business Casual: Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women. Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying. Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
    $32k-52k yearly est. 60d+ ago
  • Customer Success Representative

    Hulk

    Call center representative job in Midland, TX

    The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 58d ago
  • Customer Success Representative

    Hulk USA

    Call center representative job in Midland, TX

    Job Description The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 30d ago
  • Customer Service Representative

    Thompsongas LLC 3.0company rating

    Call center representative job in Odessa, TX

    ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
    $27k-35k yearly est. Auto-Apply 17d ago
  • Distribution Center Associate

    MRC Global 4.3company rating

    Call center representative job in Odessa, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Maintain the flow of stocked and delivered inventory by pulling material from bins, loading material onto trucks, placing new material arrivals into bins, scanning, or entering the data into the inventory database. **Responsibilities** An individual must be able to successfully perform the essential duties of this position with or without reasonable accommodation. + Unload material, tools, and equipment from vendor trucksand inspectmaterial forminimum MRC quality requirements. + Stock and transfer material, tools, and equipment toappropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bind location, size, type, style, and length. + Markthematerial withthecorrectidentifyinginformation. + Transfer material to and from the shops for modification purposes. + Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements. + Pull orders for delivery and stock-to-stock transfer. + Load onto the correcttruck or transfer tothepacking area using a forklift, overhead crane, and heavy equipment. + Prepare documentation for UPS, LTL, SH, or Air Shipments. + Adhere to required safety policies,guidelines, and training. + Maintain warehouse cleanliness in compliance with OSHA and customer safety policies. + Perform other duties andprojects asassigned. + Take reasonable care for the safety and health of yourself and others. + Report workplace hazards, injuries, or illnessesimmediately. **Qualifications** Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. + High School Diploma or GED (General Education Degree). + Ability tolearn MRC, federal, health and safety regulations. + Typing and basic computer skills. + Knowledge of or ability to learn MRC warehouse operations and business processes. + Basic math andgood readingskills. ** ** **Additional Qualifications** + Must have the ability to provide documentation verifying legal work status. + Ability to read and speak the English language proficientlyin order tocommunicate with others, understand and interpret safety instructions, and to respond to inquiries. + Ability to understand andcomply with MRC guidelines and expectations,to include Code of Conduct and Conflict of Interest guidelines. **Working Conditions** + For position-specific detailsregardingthe physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $30k-36k yearly est. 5d ago
  • Floating Bilingual Customer Service Representative

    Security Finance 4.0company rating

    Call center representative job in Midland, TX

    Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location. Ability to speak Spanish and English fluently. Ability to travel to branches within the territory.
    $29k-36k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jason Yeley-State Farm Agent

    Call center representative job in Odessa, TX

    Job DescriptionBenefits: Training & development Bonus based on performance Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jason Yeley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Supplemental Health benefits Valuable career-building experience
    $26k-35k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    Lara Sandlin-State Farm Agent

    Call center representative job in Odessa, TX

    Job DescriptionBenefits: License reimbursement Group life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been licensed in insurance since 2002 and joined State Farm in 2012. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members. Across both offices, we pride ourselves on creating a supportive and rewarding environment where our team can thrive. We like to keep things enjoyable day-to-day with Nespresso machines in both offices, surprise breakfasts (think donuts or burritos), and team lunches. Beyond the office, team members can look forward to incentive tripsprevious destinations have included Florida, Las Vegas, and Mexico! We also offer health insurance after 90 days, along with a group life policy, ensuring our team is cared for both personally and professionally. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lara Sandlin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-35k yearly est. 6d ago
  • Warehouse Support Representative

    ISCO Industries 4.1company rating

    Call center representative job in Midland, TX

    At ISCO, we put high value on appreciation and respect, and provide you with an opportunity to really make a difference. ISCO is a family owned and operated company born and raised in Louisville, KY that is focused on our team members' growth. ISCO offers a standard benefits package of medical/dental/vision, and a 401k! ISCO Industries is an end-to-end piping solutions provider that specializes in HDPE, working with leading edge technology that makes us a market leader. Key Responsibilities: * Greet and assist customers in-person and over the phone with a professional and helpful * attitude * Provide accurate pricing and generate timely, detailed quotations * Process sales and invoices efficiently and accurately * Answer product, service, and availability inquiries with confidence and accuracy * Assist with inventory organization and validation to ensure product availability * Monitor service quality and response time to meet or exceed customer expectations * Train and mentor team members on best practices, system use, and customer engagement * Promote a customer-first mindset and foster a positive, service-oriented culture * Collaborate with other departments on inventory, risk/opportunity assessment, and process improvement * Perform additional duties as assigned to support team and company goals Qualifications: * High school diploma or equivalent required; associate's or bachelor's degree preferred * 3+ years of experience in inside sales, preferably in the oil and gas or industrial sector * Previous experience in a team lead, supervisor, or training role strongly preferred * Strong interpersonal and communication skills * Proven ability to build rapport with customers and team members * Proficiency with inventory/sales systems and Microsoft Office Suite * Solid organizational skills with the ability to manage multiple tasks and priorities * Customer-first attitude and commitment to service excellence * Knowledge of oilfield or industrial equipment is a strong plus Work Environment & Schedule: * Onsite, fast-paced work environment in Midland, TX * Standard business hours with occasional overtime or weekend coverage as needed
    $30k-37k yearly est. 58d ago
  • Customer Service

    Acn Appliance 4.4company rating

    Call center representative job in Midland, TX

    Acn Appliance in Midland, TX is looking for one customer service to join our 11 person strong team. We are located on 1503 W Industrial Ave. Our ideal candidate is self-driven, ambitious, and reliable. Responsibilities Greet customers and make them feel at welcomed Assist Customers in preparing their appliance purchases Coordinate and schedules service appointments for customers Connect with customers about service that is being provided uphold customer satisfaction priorities every call from our customers Answer any questions the customers may have Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Must pass 10 panel drug test Must pass background check We are looking forward to hearing from you.
    $28k-35k yearly est. 60d+ ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Call center representative job in Midland, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Eddy Ohlenburg State Farm Agency

    Call center representative job in Midland, TX

    Job Description Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps. Responsibilities include, but not limited to: Develop insurance quotes, makes sales presentations, and close sales Establish client relationships and follow up with clients, as needed Develop ongoing networking relationships Provide prompt, accurate, and friendly client support Maintain a strong work ethic with a total commitment to success each and every day Develop new service opportunities with both existing and new clients Benefits: Base Salary plus a very competitive commission program Great bonus potential if you are a top performer Paid Time Off - for personal time and vacation Outstanding preparation if you aspire to be a State Farm agent in the future Requirements: Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) 1-2 Years of Sales Experience (preferred) Demonstrated successful track record of meeting sales goals and quotas required Enthusiasm and belief about the role insurance and financial products play in people's lives Proven track record of trustworthiness, dependability and ethical behavior Excellent communication skills: written, verbal and listening Must be awesome at opening doors and getting appointments from a cold start If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Abraham Gutierrez-State Farm Agent

    Call center representative job in Midland, TX

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Abraham Gutierrez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 15d ago
  • Customer Service Representative (CSR)

    Jacam Catalyst Careers

    Call center representative job in Gardendale, TX

    Answer phones promptly using proper telephone etiquette. Take and deliver accurate telephone messages. Answer inquiries and obtain information for the general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at the establishment, including the location of departments, offices, and employees within the organization. Essential Functions Cooperate with other employees towards completing common goals. Create presentations as required, using instruction and materials. Answer phones per procedure, promptly and with proper telephone etiquette. Use all equipment associated with position: copier, postage scale & meter, fax machine, and general office equipment. Maintain precision, attention to detail, and organization while processing multiple activities. Qualifications High School Graduate or General Education Degree (GED) is required. A minimum of one-year of experience is preferred. Initial typing speed of 35 wpm with an error of 1/100 keystrokes, with an improvement goal of 80 wpm and 1/500 errors per keystrokes. Highly organized and able to follow a systematic method of performing tasks. Build communal relationships with customers and co-workers. Exhibit a cheerful demeanor toward others. Must possess a valid driver's license. Skills & Abilities Computer Skills: Advanced computer skills. Required background in MS Office applications. Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service. Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible. Physical Abilities: Lift and carry up to 40 pounds in various packaging. Work Environment An office environment with a controlled atmosphere.
    $26k-34k yearly est. 60d+ ago
  • Outside Parts & Service Representative

    Roberts Truck Center-Midland 3.8company rating

    Call center representative job in Midland, TX

    Job DescriptionThe Parts Outside Sales Representative duties: sells parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment. Completes sales by entering purchased items into sales/inventory system; obtaining payment, adding purchase to credit account and issuing sales receipts. Receives returned items: inspecting items, returning payment, issuing credit, re-packing and re-shelving items and returning damaged items to supplier. HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):Identify, pursue and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking and referral activities. Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions. Provides solutions to customers regarding products, availability, product uses and credit terms. KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts. Maintains parts inventory by verifying supplies; placing orders when order-points are reached. Answers customers questions about products, prices, availability, product uses and credit terms. Recommends solutions to customer needs, based on customer interests. Stocks items by unpacking, arranging and placing items in bins and on shelves; adjusting inventory system. Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier. Maintains safe and secure environment by following safety and security standards and procedures; complying with codes. Identify prospective customers by using business directories, following leads from existing clients, rental departments and other internal sales people, as well as your own lot and dealership check. Updates job knowledge by participating in educational opportunities; reading about new products. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Other duties assigned by manager. QUALIFICATIONS AND EXPERIENCE:Must have a minimum of three years dealership parts experience. Data entry skills, telephone skills, customer focus, customer service, verbal communication, selling to customer needs, meeting sales goals, product knowledge, inventory control, professionalism, job knowledge. Must have strong verbal and written communication skills. Ability to work independently as well as work well with people. Valid Drivers License required. PHYSICAL AND ENVIRONMENTAL CONDITIONS:The position is located in the office and shop environment as well as duties performed outside. Mobility of walking, standing and bending is frequent. Dexterity, hearing and talking requirements are constant. Visual ability to detect situations of concern is constant. The employee will occasionally lift up to and over 50 pounds. Must be able to meet the public and make decisions. Exposure to heat, cold, dust and dirt. Travel required. NOTE: This Position Profile is not intended to be an all-inclusive. Employee may perform other related duties as required to meet the on-going needs of the company. The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e. g. emergencies, changes in personnel, workload, rush jobs or technological development.
    $28k-44k yearly est. 27d ago
  • Call Center Operator

    Midland Health 4.6company rating

    Call center representative job in Midland, TX

    The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly operation of the Call Center for room service. Gathers, coordinates and records all patient-related foodservice information and activities. Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency policies. SHIFT & SCHEDULE: Fulltime, 11:30am to 7:00pm ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette while taking meal orders for the room service program. Checks patient rosters for new admits, diet changes, and patients with no diet orders. Calls patients and assist with meal ordering. Ensures all patient meal orders are compliant with physician-prescribed diet orders, food allergies, food intolerances, and needed diet modifications. Notifies dietitians of patients needing further assistance or education. Prints necessary reports for room service staff and forwards requests for additional patient food services to appropriate areas. Provides good customer service and treats all patients with respect, understanding, and patience at all times. EDUCATION AND EXPERIENCE: Must be a high school graduate or equivalent. Computer and telephone skills are a must. Must be able to communicate effectively, both orally and in writing. PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Ø Stand, walk, sit, stoop, reach, lift, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
    $23k-32k yearly est. Auto-Apply 25d ago
  • Sales & Service Representative

    MRC Global Inc. 4.3company rating

    Call center representative job in Midland, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance. Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. * Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC's Global database. * Maximize gross margin sales through careful analysis during the quote process. * Identify and act on opportunities to increase market share by growing sales. * Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. * Assist outside sales and/or branch management in processing priority transactions. * Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales. * Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. * Work with internal MRC Global departments to set up and maintain accurate customer files (profiles). * Maintain and approve quality standards. * Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information. * Participate in meetings and training opportunities to enhance and maintain personal and product knowledge. * Monitor expected ship dates to ensure timely delivery and expedite as needed. * Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). * Perform other duties as required. * Take reasonable care for the safety and health of yourself and others. * Report workplace hazards, injuries, or illnesses immediately. Qualifications Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. * High School Diploma or General Education Degree (GED) and additional post-secondary training or education. * Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience. * Demonstrated competence in the use of computers and software applications. * Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. * Ability to effectively present information in one-on-one and small group situations. * Willingness and ability to be on call as needed to provide 24-hour service to customers. * Willingness and ability to travel within and outside the branch service area, with occasional overnight stays. * Valid Driver's license with the ability to meet the MRC Global vehicle policy. Additional Qualifications * Must have the ability to provide documentation verifying legal work status. * Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. * Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $27k-43k yearly est. Auto-Apply 8d ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Midland, Tx

    Call center representative job in Midland, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 1d ago

Learn more about call center representative jobs

How much does a call center representative earn in Odessa, TX?

The average call center representative in Odessa, TX earns between $22,000 and $38,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Odessa, TX

$29,000
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