Call center representative jobs in San Marcos, TX - 919 jobs

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation

Process policies applications, changes to policies, reinstatement of policies, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to confirm to insured party's specifications, canceling insurance policies as requested by customers, and verifying the accuracy of insurance company records. Make outbound calls to confirm policy-level / coverage-level changes to the customer Provide responses to insurance policy-related questions from the customer Issue or renew or cancel the policies based on the information provided by the customer Set up a reminder and follow up with customer on timely manner Customer service skills with good written, verbal communication skills and comprehension Ability to handle Inbound/Outbound calls as part of daily production. To have good data entry skills Ability to review and make decisions that are in line with business provided standard operating procedures. Qualifications: High School diploma Active Property & Casualty Producers Lines license for Ohio & Texas is a MUST. Any other state license is added advantage. Analytical and problem-solving skills Good with Analytical skills Should have decent understanding on how to perform Risk assessment & Investigative skills Requires organizational and time management skills to balance workload and meet deadlines. TCS Employee Benefits Summary: • Discretionary Annual Incentive. • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. • Family Support: Maternal & Parental Leaves. • Insurance Options: Auto & Home Insurance, Identity Theft Protection. • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. • Time Off: Vacation, Time Off, Sick Leave & Holidays. • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $43,000 - $50,000 per year

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role * Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. * Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. * Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. * Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Skills & Abilities * Clear, straightforward, and professional communication with customers and colleagues. * Proven sales techniques with consistent achievement of sales goals. * Proficiency in computer and consumer electronics. * Competence in using personal computers and relevant software applications, including billing systems. * Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. * Demonstrated judgment and initiative in accomplishing job duties. * Working knowledge of cable communications products and services, including TV, internet, and telephone. * Bilingual: Spanish Preferred Qualifications * 2 + years call center sales experience. #LI-AS5 SIB120 2025-66589 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Fraud Call Center Representative - Onsite in San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $16.75/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: Full-Time Employment: Reliable schedule and stability. Competitive Pay: Pay is $16.75/hr Shift differentials: $1.50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or $1.00 extra per hour for shifts between 6AM-6PM on weekends. Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities. Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. Career Growth: Opportunities to advance your career in a supportive, innovative environment. Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their accounts. Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems. Analyze potential fraud and suspicious activity by monitoring card alerts and fraud prevention reports. Process disputes and fraud claims in line with client policies and guidelines. Escalate issues to the appropriate channels when a risk review, exception handling, or further analysis is needed. Log cases in the database, documenting actions taken and conversations with customers for accuracy. Maintain confidentiality by ensuring information is shared only with authorized individuals in compliance with legal requirements. Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: An effective communicator who can clearly explain complex information. A dedicated professional with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: Must be at least 18 years old with a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Complete a background check, credit check, and security fingerprinting. Must be able to work onsite in our San Antonio office. Preferred Qualifications: 6 months of experience in the banking/financial industry. Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.75, which may be below your state's minimum wage. Please consider this when applying .

Swift7 Consultants is a forward-thinking consulting firm committed to operational excellence and outstanding service standards. We work closely with businesses to optimize internal processes, support day-to-day operations, and deliver reliable solutions that drive efficiency and growth. Our team values professionalism, accuracy, and a collaborative work environment where every role contributes to overall success. Job Description Swift7 Consultants is seeking a motivated and detail-oriented Call Center Representative to join our team in Austin, TX. In this role, you will serve as a key point of contact between the company and its clients, ensuring high-quality service, clear communication, and accurate handling of inquiries. This position is ideal for individuals who enjoy structured environments and value professionalism. Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information regarding services, processes, and client inquiries Document call details and update internal systems with precision Resolve issues efficiently while maintaining a positive customer experience Follow company guidelines and quality standards at all times Collaborate with internal teams to ensure smooth communication and service delivery Qualifications Strong verbal communication skills in English Ability to remain organized and focused in a fast-paced environment Professional attitude with strong attention to detail Basic computer proficiency and ability to learn internal systems Reliability, punctuality, and a commitment to quality service Additional Information Competitive salary ($44,000 - $49,000 per year) Growth and advancement opportunities within the company Supportive and professional work environment Ongoing training and skill development Stable, full-time employment

We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team! is $21 per hour with annual bonus potential of up to $2,500. WHY WORK FOR US? We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry. RESPONSIBILITIES: Enjoy working in a fast-paced customer-oriented environment Greet and interact with customers on the phone in a friendly and professional manner QUALIFICATIONS: Detail oriented and excels in a fast-paced, results driven environment Professional and friendly phone skills Ability to multi-task Self-motivated enthusiastic presence in a team environment Professional appearance and work ethic WE OFFER: Competitive Compensation Medical, Dental and Vision 401(k) with company match Superior Training Career Development Programs Organizational Stability National growth opportunities Vacation/Sick & Holiday Benefits Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $19.50 hourly minimum Join a wonderful team and work for an growing organization with a one-team spirit and where every voice matters! All Contact Center Consultants are eligible for incentives of up to $400 per month. The incentives will be payable so long as the Contact Center Consultant is employed by A+ Federal Credit Union in the Contact Center on the payment dates referenced above. The incentives are subject to required and authorized taxes, withholdings and deductions. (Work from home eligibility after 90 days, upon manager approval.) Are you ready for something new? Our Contact Center Consultants are the first responders for the Credit Union and work together in a One-Team Many-Voices environment. Through communication, training, and continued learning/development, you will be able to assist members with questions associated with many areas of the organization. Many of our consultants move on to become supervisors and/or work in other areas of our credit union. It s a wonderful place to build a solid understanding of our organization and to serve our membership! Join our team of professionals who are ready to assist, guide, and educate members to enhance their overall financial well-being. This is a great way to start your financial services career! Wage Amount $19.00/hr +$1.00/hr Call Volume Premium + Potential $2,400 Annual Incentive Bonus + Potential 4% Annual Company Bonus Apply today to be the voice of A+ Federal Credit Union! Essential Functions for Level I Answer all incoming calls within the established ring time goal Ensure proper identification of members using Security PINs or approved security questions prior to releasing information or conducting transactions Staying apprised of any phone, check or debit card scams to identify potential loss or fraud on every call Use pleasant, professional voice, and good listening skills to enhance service Assist members with loan inquires, which may include, payoff request, rate information, processing payments, establishing automatic transfers and payment history details Educate/advise members on questions relating to accounts, rate information, product or service requests, and/or error resolutions after completing any necessary research Promote and maintain quality internal service at all times in order to cultivate relationships with departments and branches to develop a team atmosphere within the Credit Union Attain and maintain knowledge of all credit union products and services Inform existing and prospective members of current promotions and new or updated products/services Utilize online account opening system to open various types of accounts for members, offering products/services in order to increase services per retail household Answer questions regarding cleared items, direct deposits, and various types of transactions on accounts Place applicable types of stop payments following appropriate procedures Be knowledgeable of regulation requirements as applicable to debit card holds, pending transaction processes, opting members in and out. Ability to explain requirements to the members Assist members with trouble shooting and resolving issues by accessing member s online activity and resetting or unlocking logins Prepare and submit all wire transfer requests following appropriate procedures Use DocuSign system to securely send appropriate requested documents to members for completion Use internal software to review and create copies of cleared items as requested Handle adjustments to credit union Member Rewards program Answer inquiries regarding funds availability/check holds and releasing holds within approved limits Handle debit card requests for ordering, blocking, and travel notifications Make fee reversal decisions within approved limits Expected to reach and maintain a minimum of 75% success in established sales goal referrals and 80% success in quality assurance monitoring Complete required assignments for Level I Perform other duties as required or assigned Miscellaneous Schedule and conduct monthly individual dialogs with Manager Assist with department projects, as assigned Participate in outside credit union sponsored activities and community/education events to increase credit union awareness Perform other duties as required or assigned. *For more information about our hiring process and benefits, click the following link: ***************************** Job Requirements Education and Experience High school diploma or GED equivalent Minimum of six months financial institution experience or equivalent call center experience preferred Knowledge, Skills & Abilities Skilled use of phone system, computer, and all related software. Basic math/accounting skills, excellent verbal and written communication skills, research, problem solving skills and dealing with potential conflict. Ability to work independently and as part of a team, with flexibility to adapt to change Problem solving skills, including dealing with potential conflict Bilingual Spanish preferred Desirable Traits Pleasant and professional appearance Pleasant speaking voice Good listening skills Enjoys working with public using courteous professional approach. Able to work flexible hours including Saturdays Dependable Independent worker Strong ability to multi-task Organizer and planner Possess decision-making abilities. Versatile in all aspects of the CU Physical Functions Must have the ability/stamina to work at least 40 hours a week Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data Must be able to communicate heavily through telephone, e-mail and in-person communications Must be able to engage in problem-solving skills to help identify and solve potential issues in the field Types of Decisions requiring supervisory approval: Any situation outside A+FCU policy or procedures.

Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customer's call, collect relevant information and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Compensation: $16.00 - $20.00 per hour We Treat Every Patient As The Most Important Person In The World.™ This is the trademarked philosophy that we were founded on by Dr. J. R. Lacey. We still live by it everyday, every patient.

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care. Compensation: $16.00- $18.00 per hour based on experience and qualifications. Responsibilities Under the direction of the Call Center Supervisor, this individual's primary responsibilities include: Answer all incoming calls in a timely, professional and courteous manner Schedule new and return appointments for patients following scheduling guidelines Explain registration process and give directions to new patients; explain procedure preparation to patients as needed Assist callers with information and referral to appropriate resources Review and check insurance eligibility; explain required documents Retrieve calls from voice mail and assist callers as needed Identify opportunities to improve work flow, work processes and patient care, and work cooperatively to implement these and other quality improvements Adhere to HIPAA guidelines Qualifications Education: High school diploma/GED required. Some college preferred. Experience: Two years of experience working in a physician's office or healthcare facility; Call Center experience strongly preferred. Knowledge, Skills, and Abilities: Bilingual English/Spanish Exceptional customer service skills Ability to interact successfully with people from a variety of backgrounds and abilities. Basic computer literacy Working knowledge of electronic medical records and practice management systems. Ability to multi-task in a high change environment Our Benefits Include: 18 PTO days per year & 11 paid holidays Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses. Dental & Vision Flexible Spending Accounts Employer-paid Life Insurance Employer-paid Short-Term and Long-Term Disability Annual Training 403(b) with 5% employer matching People's Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.

Fraud Call Center Representative - Onsite in San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $16.75/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: Full-Time Employment: Reliable schedule and stability. Competitive Pay: Pay is $16.75/hr Shift differentials: $1.50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or $1.00 extra per hour for shifts between 6AM-6PM on weekends. Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities. Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. Career Growth: Opportunities to advance your career in a supportive, innovative environment. Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their accounts. Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems. Analyze potential fraud and suspicious activity by monitoring card alerts and fraud prevention reports. Process disputes and fraud claims in line with client policies and guidelines. Escalate issues to the appropriate channels when a risk review, exception handling, or further analysis is needed. Log cases in the database, documenting actions taken and conversations with customers for accuracy. Maintain confidentiality by ensuring information is shared only with authorized individuals in compliance with legal requirements. Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: An effective communicator who can clearly explain complex information. A dedicated professional with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: Must be at least 18 years old with a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Complete a background check, credit check, and security fingerprinting. Must be able to work onsite in our San Antonio office. Preferred Qualifications: 6 months of experience in the banking/financial industry. Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.75, which may be below your state's minimum wage. Please consider this when applying .

With more than 25 years in business, Bath Planet of San Antonio/Energy Home Pros is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our San Antonio, TX market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications Benefits: • Medical, Dental, Vision • Life Insurance • 401(k) • Paid Vacation

Are you the kind of person who can calm someone down just by how you talk to them? Do you enjoy helping people feel informed, supported, and taken care of? A fast -growing healthcare organization is seeking a Call Center Representative to be the first point of contact for patients-helping with scheduling, answering questions, and making sure they feel confident about their care. You don't need a medical background for this role. What matters most are your communication skills, empathy, professionalism, and ability to deliver excellent customer service in every interaction. What You'll Do Greet and guide new or hesitant patients toward scheduling their first appointment with warmth and professionalism Follow up with inbound and outbound leads to convert inquiries into scheduled visits Schedule, adjust, or cancel appointments accurately in accordance with clinic guidelines Act as a liaison between patients and their provider, ensuring messages and requests are communicated clearly Partner with internal healthcare teams to support seamless, coordinated patient care Provide clear information regarding services, procedures, and office policies Address patient questions, concerns, and complaints in a calm, professional, and solution -oriented manner Follow established protocols and scripts for managing patient inquiries and triage Offer solutions and escalate issues to supervisors or clinical staff when appropriate Verify patient information, including insurance details and eligibility Enter, update, and maintain accurate patient records in the EMR system Assist with additional administrative and support tasks as assigned Required Qualifications High School Diploma or GED MediClear credential or equivalent HIPAA compliance certification Demonstrated success in a high -volume customer service or call center environment Strong verbal and written communication skills with a professional phone presence Ability to stay calm, organized, and solutions -focused under pressure Basic math skills and comfort working with numbers (copays, balances, etc.) Proficiency with Microsoft Office and general computer literacy is a plus

About us: We act as consultants to our different clients on many levels including improving internal processes in order to deliver better results in the back end in order to guarantee supply to their end customers. We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Primary Responsibilities This is a non-supervisory call center position within the Aging, Disability and Veteran Resource Center (ADVRC). This position assists veterans of all ages, older adults, caregivers, and individuals with disabilities and their families in obtaining community assistance services to include duties such as conducting phone assessments through person-centered options counseling, coordinating services, and making appropriate community referrals for resources. This position requires familiarity with various government programs, such as Texas Administrative Code (TAC), Administration for Community Living (ACL), Health and Human Services Commission (HHSC), Older Americans Act (OAA), and Office Area Agency on Aging (OAAA), Veteran Administration (VA) and insurance policies regarding aging programs and other AACOG programs, and veteran community resources. Works assisting older adults, caregivers, veterans, and individuals with disabilities and their families in obtaining community assistance services to include duties such as conducting phone assessments through person-centered options counseling, coordinating services, and making appropriate community referrals for resources. Tasks Performed Multitask in call center environment; Creating and maintaining confidential records in the client information systems utilized by the agency/department/program; Assess the needs of callers to screen for appropriate services; Coordinating services with internal/external service providers; and Providing information and referrals for community services. Executes independent judgment and skill in utilizing supportive, problem-solving or crisis intervention techniques; Adhering to quality assurance plan, policies, and procedures per internal and external agencies; Performs other job-related duties as assigned. Essential Functions This role involves learning Aging, Disability and Veteran services call center protocols. Providing vital support to veterans, seniors, and individuals with disabilities by connecting them with essential services and resources, promoting their wellbeing and independence through individual follow-up, and on-going monitoring of clients' status of requests with the Area Agency on Aging (AAA) Alamo Service Connection and Alamo Veterans Network (AVN); Intakes calls daily; staff on incoming calls for service, such as care coordination, benefits counseling, Health and Wellness, Ombudsman and Nutrition programs; Follows-up on voice message left after hours and calls clients back within 24 hours; Informs on community and governmental agency resources for veteran, aging, and disability populations; Ensures call volume for the call center is in accordance with contractual obligations; Knowledge and skill in the use of computer software applications for drafting documents, data management, and completing reports as required; Perform other job-related duties as assigned Desired Degree/Job Experience High school diploma or its equivalent; two (2) years of social service work experience and training, which provides the required knowledge, skill, and abilities preferred. Other Qualifications Bilingual English/Spanish preferred.

Full-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations Requirements Telephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Primary Responsibilities This is a non-supervisory call center position within the Aging, Disability and Veteran Resource Center (ADVRC). This position assists veterans of all ages, older adults, caregivers, and individuals with disabilities and their families in obtaining community assistance services to include duties such as conducting phone assessments through person-centered options counseling, coordinating services, and making appropriate community referrals for resources. This position requires familiarity with various government programs, such as Texas Administrative Code (TAC), Administration for Community Living (ACL), Health and Human Services Commission (HHSC), Older Americans Act (OAA), and Office Area Agency on Aging (OAAA), Veteran Administration (VA) and insurance policies regarding aging programs and other AACOG programs, and veteran community resources. Works assisting older adults, caregivers, veterans, and individuals with disabilities and their families in obtaining community assistance services to include duties such as conducting phone assessments through person-centered options counseling, coordinating services, and making appropriate community referrals for resources. Tasks Performed Multitask in call center environment; Creating and maintaining confidential records in the client information systems utilized by the agency/department/program; Assess the needs of callers to screen for appropriate services; Coordinating services with internal/external service providers; and Providing information and referrals for community services. Executes independent judgment and skill in utilizing supportive, problem-solving or crisis intervention techniques; Adhering to quality assurance plan, policies, and procedures per internal and external agencies; Performs other job-related duties as assigned. Essential Functions This role involves learning Aging, Disability and Veteran services call center protocols. Providing vital support to veterans, seniors, and individuals with disabilities by connecting them with essential services and resources, promoting their wellbeing and independence through individual follow-up, and on-going monitoring of clients' status of requests with the Area Agency on Aging (AAA) Alamo Service Connection and Alamo Veterans Network (AVN); Intakes calls daily; staff on incoming calls for service, such as care coordination, benefits counseling, Health and Wellness, Ombudsman and Nutrition programs; Follows-up on voice message left after hours and calls clients back within 24 hours; Informs on community and governmental agency resources for veteran, aging, and disability populations; Ensures call volume for the call center is in accordance with contractual obligations; Knowledge and skill in the use of computer software applications for drafting documents, data management, and completing reports as required; Perform other job-related duties as assigned Desired Degree/Job Experience High school diploma or its equivalent; two (2) years of social service work experience and training, which provides the required knowledge, skill, and abilities preferred. Other Qualifications Bilingual English/Spanish preferred.

Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!