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Cargo agent vs freight forwarder

The differences between cargo agents and freight forwarders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a freight forwarder has an average salary of $38,215, which is higher than the $35,411 average annual salary of a cargo agent.

The top three skills for a cargo agent include security procedures, data entry and customer service. The most important skills for a freight forwarder are supply chain, customer service, and booking.

Cargo agent vs freight forwarder overview

Cargo AgentFreight Forwarder
Yearly salary$35,411$38,215
Hourly rate$17.02$18.37
Growth rate1%-3%
Number of jobs27,8746,961
Job satisfaction-5
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 48%
Average age4343
Years of experience--

Cargo agent vs freight forwarder salary

Cargo agents and freight forwarders have different pay scales, as shown below.

Cargo AgentFreight Forwarder
Average salary$35,411$38,215
Salary rangeBetween $27,000 And $45,000Between $27,000 And $54,000
Highest paying CitySan Diego, CA-
Highest paying stateCalifornia-
Best paying companyUnited Service Technologies-
Best paying industryTransportation-

Differences between cargo agent and freight forwarder education

There are a few differences between a cargo agent and a freight forwarder in terms of educational background:

Cargo AgentFreight Forwarder
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common college--

Cargo agent vs freight forwarder demographics

Here are the differences between cargo agents' and freight forwarders' demographics:

Cargo AgentFreight Forwarder
Average age4343
Gender ratioMale, 68.6% Female, 31.4%Male, 55.1% Female, 44.9%
Race ratioBlack or African American, 6.0% Unknown, 7.1% Hispanic or Latino, 27.5% Asian, 14.1% White, 44.5% American Indian and Alaska Native, 0.8%Black or African American, 6.1% Unknown, 7.0% Hispanic or Latino, 23.6% Asian, 18.0% White, 44.5% American Indian and Alaska Native, 0.8%
LGBT Percentage11%11%

Differences between cargo agent and freight forwarder duties and responsibilities

Cargo agent example responsibilities.

  • Manage and carry out specific program and regulatory activities such as enforcing hazmat and weight restrictions.
  • Maintain compliance issues relate to TSA, FAA, and cargo operations for several major airlines.
  • Handle various amounts of freight including both FTL, LTL, dry, refrigerate, flatb, and intermodal.
  • Practice safe conscious behaviors in all operational processes and procedures by adhering to strict TSA, IATA, and DCOM regulations.
  • Set up containers for USPS mail.
  • Handle accounts that require FDA clearance.
  • Show more

Freight forwarder example responsibilities.

  • Maintain relationships with customs brokers and freight forwarders and assist in reviewing such service providers.
  • Book material RO/RO, LCL, and FCL loads on ocean line carrier for international delivery.
  • Maintain TSA clearance in order to ship freight on passenger airlines.
  • Use LogiSuite to create airway bills & TSA documents for cargo exports.
  • Communicate with U.S. Customs and FDA officials when necessary to expedite the exam process.
  • Negotiate rates and contracts with air freight agents as well as LTL and FTL base carriers
  • Show more

Cargo agent vs freight forwarder skills

Common cargo agent skills
  • Security Procedures, 18%
  • Data Entry, 17%
  • Customer Service, 8%
  • Freight Shipments, 7%
  • Computer System, 7%
  • Air Freight, 4%
Common freight forwarder skills
  • Supply Chain, 23%
  • Customer Service, 18%
  • Booking, 14%
  • Import Export, 8%
  • Delivery Orders, 6%
  • AES, 6%

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