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CarMax jobs in Kansas City, KS

- 435 jobs
  • Service Operator

    Carmax 4.4company rating

    Carmax job in Kansas City, KS

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204CarMax, the way your career should be! Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes. Principle Duties and Responsibilities: ♦ Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. ♦ Assist Customer Advisors/Service Consultants with customers when needed. ♦ Answer basic service department questions, schedule service appointments, route customers' calls. ♦ Provide written messages to the responsible party in a timely manner. ♦ Complete reminder calls for customers scheduled for an appointment ♦ Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments ♦ Contact customers with Repair Requests to schedule appointments ♦ File repair orders and all supporting documentation daily. ♦ Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. ♦ Ensure the loaner log and dealer tags are always in compliance with audit requirements. Job Specifications: ♦ Accountable to Associate 1 Competency Model ♦ Demonstrate exceptional interpersonal, communication, and customer service skills. ♦ Demonstrate exceptional telephone etiquette and active listening skills. ♦ Execute Retail Service Standardized Work ♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Maintain or exceed the CarMax guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain proper records. ♦ Intermediate computer skills including spreadsheet knowledge. Service Operator ♦ Successfully work with associates in other departments within the store. ♦ Perform multiple duties in a high-energy, fast-paced working environment. ♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. ♦ Stay current in CarMax provided training in all areas of the Service process. ♦ Possess intermediate computer skills Working Conditions: ♦ Primarily indoor environment; may include working at times in noisy conditions. ♦ May require sitting or standing for extended periods of time. ♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. ♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas. ♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies. Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $33k-40k yearly est. Auto-Apply 15d ago
  • Detailer - Overnight

    Carmax 4.4company rating

    Carmax job in Kansas City, KS

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204CarMax, the way your career should be! When our vehicles shine, you will shine CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. What you will do - Essential responsibilities Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new Follow and promote CarMax's high standards of safety, cleanliness and organization Be part of a team that cares about customers and their cars Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results. Qualifications and requirements Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time Customer focus and attention to detail Possession of valid driver's license About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $32k-38k yearly est. Auto-Apply 6d ago
  • Front End/Utility Clerk

    Kroger 4.5company rating

    Lawrence, KS job

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Responsibilities Promote trust and respect among associates Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products Clean up spills as needed, collect and pick up trash inside store and parking lot Maintain cleanliness of department and other areas assigned Display a positive attitude Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud Collaborate with team members to encourage teamwork Adhere to all local, state and federal laws, and company guidelines Must be able to perform the essential functions of this position with or without reasonable accommodation Qualifications Minimum Ability to handle stressful situations Effective communication skills Desired Basic knowledge of electronics and electricity HVAC license Electrical license Limited Maintenance Industrial license Retail experience Second language (speaking, reading and/or writing)
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Shawnee, KS job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $70k-98k yearly est. 60d+ ago
  • Commercial Specialist

    Autozone, Inc. 4.4company rating

    Kansas City, KS job

    As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. * Assist commercial customers with product selection and order management. * Maintain accurate billing records and ensure on-time deliveries. * Conduct account visits to build relationships and ensure service quality. * Generate new business through outbound calls and in-person outreach. * Follow cash handling procedures, including deposits and collections. * Document and inspect all deliveries for accuracy and condition. * Monitor and report on vehicle maintenance and safety. * Manage battery consignment inventory and perform weekly stock checks. * Handle returns and accident procedures according to company policy. * Lead the commercial department in the absence of the Commercial Sales Manager. * Promote a safe and compliant work environment for all team members. What We Are Looking For * Strong customer service and communication skills. * Ability to manage multiple tasks in a fast-paced environment. * Familiarity with billing, inventory, and delivery processes. * Commitment to safety and compliance with company procedures. * Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have * Previous experience in commercial sales or automotive retail. * Knowledge of AutoZone systems and procedures. * Experience managing or supporting a team. * Strong organizational and problem-solving skills. * Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
    $30k-36k yearly est. Auto-Apply 12d ago
  • Service Technician, HVAC Repair

    Sears 4.3company rating

    Olathe, KS job

    HVAC Repair Technician Why an HVAC Repair Technician career might be right for you: * You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions * You like fixing things - Getting things working again is a satisfying outcome. You did that! * You like helping others - You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners * You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers' homes Why a career with Sears Home Services is right for you: * Great hourly rates - $22 - $36 / hour base rate salary, depending on experience * Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%. More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year. Flexible schedules - Sears techs are NOT on call. * Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round * Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed! * Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills * Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years! * Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support
    $22-36 hourly 32d ago
  • Warehouse Operations

    Home Depot 4.6company rating

    Kansas City, MO job

    Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $31k-38k yearly est. 60d+ ago
  • Meat/Wrapper

    Kroger 4.5company rating

    Missouri City, MO job

    Prepare and display meat items for sale in accordance with company standards and policies. Wait on customers and provide customer services. Demonstrate the company's leadership behaviors and the core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Prepare and display merchandise in a neat, efficient, orderly manner. Check product quality; make sure it is always fresh, safe, and merchandise is properly rotated. Keep sales areas, backrooms, coolers clean and well organized. Keep carts, tools, and supplies in their designated areas and well organized. Keep floors, clean, safe, and free from clutter. Work display cases to insure proper inventory levels and freshness. Unload trucks, sort, and prepare merchandise for sale. Provide good customer and associate relations. Wash and sanitize equipment in accordance with company and Health Dept. policies and procedures. Make clean, neat, and friendly impression on customers. Able to communicate with customers and fellow associates. Wait on customers and counter promptly and cheerfully. Greet customers and assist them in finding products. Follow all current rules and duties of the Meat, Company, and State and Federal laws, as made known. Must keep work area and equipment in a clean and orderly condition. Be prompt, tactful, calm, courteous, and professional in all interactions. Adhere to company policies & procedures, particularly in the areas of dress code, grooming, food safety, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination. Maintain equipment and facilities properly and safely in accordance with company policies and procedures. Perform any and all duties as assigned. Qualifications Minimum Willing and available to work weekends and holidays as needed Effective written and oral communication skills. Able to read shelf tags, signs, and product labels, etc. Qualified and able to operate power and various job tools (automatic wrapper, slicer, grinder, power saw, and jack, etc.) Must work safely with various chemically based cleaning solutions. Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers Desired Meat work experience or similar experience in food preparation. Past work record reflects dependability and integrity. Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, food handling, etc.
    $25k-31k yearly est. Auto-Apply 41d ago
  • Overnight Stocker

    Kroger 4.5company rating

    Leavenworth, KS job

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Ability to handle stressful situations - Knowledge of basic math (counting, addition, and subtraction) - Effective communication skills Desired - Any retail experience - Second language (speaking, reading and/or writing) - Promote trust and respect among associates - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products - Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials - Check product quality to ensure freshness; review sell by dates and take appropriate action - Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered - Report product ordering/shipping discrepancies to the department manager - Display a positive attitude - Stay current with present, future, seasonal and special ads - Adhere to all food safety regulations and guidelines - Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained - Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management - Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair - Notify management of customer or employee accidents - Report all safety risks/issues and illegal activity, including robbery, theft or fraud - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Car Electronics Installer

    Best Buy 4.6company rating

    Overland Park, KS job

    As a Car Electronics Installer, you'll install new technology into customers' vehicles in the installation bay of our local Best Buy store. You'll also share advice, best practices and product recommendations with customers and other employees. If you have a passion for cars and tech, we'll provide the trainings and certifications you need to perform at an expert level. Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to Autotech Agent Level 2. What you'll do * Install car electronics, including T-harness remote starts, stereos, speakers, dash cameras, backup cameras, amplifiers and in-dash units * Use provided guides to identify compatible mobile electronic products and complete installation projects * Verify vehicle make and model and communicate any compatibility concerns prior to installation * Provide a high level of customer service * Complete required trainings and certifications Basic qualifications * Current, valid driver's license * Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents) Preferred qualifications * Prior experience installing car electronics * Prior retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1009992BR Location Number 000039 Oak Park KS Store Address 9301 Quivira Rd$15 - $19.48 /hr Pay Range $15 - $19.48 /hr
    $15-19.5 hourly 6d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Lawrence, KS job

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1011470BR Location Number 000837 Lawrence KS Store Address 2020 W 31st St$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 10d ago
  • Business Operations Associate

    Carmax 4.4company rating

    Carmax job in Independence, MO

    7268 - Independence - 19010 E Valley View Pkwy, Independence, Missouri, 64055CarMax, the way your career should be! Summary: Provide iconic customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal processes, including alternative delivery transactions. Under general supervision, responsible for cash management, processing and auditing of paperwork associated with sales, and providing iconic customer service by answering questions and handling incoming calls. Essential Duties and Responsibilities: • Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines • Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork processes. • Seeks win/win solutions for the customer and partners appropriately • Accurately processes paperwork associated with retail/wholesale automobile sales and appraisal purchases including daily reporting, records management, coordinating with banks for financial information, obtaining required signatures and information regarding registration and/or titling, processing reassignments, and auditing completed paperwork • Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and loss prevention. • Processes paperwork affiliated with state titling and registration agencies. This may include submitting paperwork necessary to title and/or and register a vehicle for a customer after the sale. • Mentor new Business Operations Associates, as well as train other store departments on Business Office processes and procedures • Administrative responsibilities may include, but are not limited to: copying, filing, reconciliation of dealer plates, effective data entry in Microsoft applications as well as proprietary systems • Answers multi-line phone system, responds to callers' needs and direct calls as appropriate. Qualifications: Work requires ability to: • Read, interpret and transcribe data in order to maintain accurate records • Use resources and partnership to balance the needs of the customer and the business • Understand numeric filing system • Effective use of word processing, spreadsheet and other programs, displaying intermediate PC skills • Multi-task in a high energy, fast-pace team oriented work environment • Lift objects that weigh as much as 15-20 lbs • Speak and listen effectively in dealing with both internal and external customers, in person and over the phone • Complete CarMax provided training on the functional areas of the Business Office, allowing for cross-training and full coverage of Business Office activities • Develop partnerships with other departments inside and outside of the store in order to provide iconic customer service Working Conditions: • Pleasant but noisy office environment • May require walking or standing for extended periods of time • Flexible work hours with shifts that include nights, weekends, and holidays. • Wears CarMax clothing (acquired through the company) at all times while working in the store Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $65k-80k yearly est. Auto-Apply 14d ago
  • Appraisal Specialist

    Carmax 4.4company rating

    Carmax job in Kansas City, KS

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204CarMax, the way your career should be! Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy goals. Principle Duties and Responsibilities: Providing exceptional service throughout the customer's experience. Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal process Communicating effectively both in-person and over the phone to discover the customer's motivation to sell their car and follow up with customers still deciding. Serving as an advocate for CarMax by sharing what makes us the smart choice. Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections. The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that. Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discovered Collecting and transcribing data in order to accurately input information for the appraisal offer. Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback. Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour. Building and maintaining strong relationships and demonstrating excellent teamwork. Ability to follow up and re-engage with customers to stay in continuous contact with them. Building and maintaining strong relationships and demonstrating excellent teamwork. Job Specifications: Work requires ability to: Deliver exceptional customer service Read, interpret and transcribe data in order to maintain accurate records Multi-task in a high energy, fast-pace work environment Speak and listen effectively when dealing with internal and external customers Complete CarMax provided training and attend scheduled meetings Working Conditions: Pleasant but busy at times noisy sales floor Requires walking, bending or standing for extended periods of time Ability to work outdoors or in any inclement weather for several hours Flexible work hours with shifts that may include nights, weekends, holidays Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store) Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $28k-34k yearly est. Auto-Apply 6d ago
  • Customer Experience Manager

    Home Depot 4.6company rating

    Leavenworth, KS job

    Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
    $37k-46k yearly est. 42d ago
  • Seasonal Truck Unloader (Required 6am Start)

    Kohls 4.4company rating

    Lawrence, KS job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment Replenish the sales floor as necessary based on sell through and seasonal changes Engage customers by greeting them and offering assistance with products and services Execute all product protection standards Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel Other responsibilities as assigned What Skills You Have Excellent customer service skills and ability to multi-task with strong attention to detail Verbal/written communication and interpersonal skills No retail experience required Must be 16 years of age or older Flexible availability, including days, nights, weekends, and holidays Preferred Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift. Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $12.50
    $12.5 hourly Auto-Apply 60d+ ago
  • Grocery Department Leader

    Kroger 4.5company rating

    Lawrence, KS job

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! MINIMUM * High School Diploma or GED * Any management experience DESIRED * 1 year of grocery retail experience * Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents * Train department associates on inventory/stocking and Computer Assisted Ordering (CAO) * Plan, organize and supervise the inventory process * Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs * Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory * Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports * Monitor and control expenses for the department * Stay current with present, future, seasonal and special ads * Implement the period promotional plan for the department * Prepare and submit seasonal critiques for the sales and merchandising supervisor * Create and execute sales promotions in partnership with store management * Understand the store's layout and be able to locate products * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Adhere to all local, state and federal laws, and company guidelines * Train and develop associates on performance of their job and participate in the performance appraisal process * Develop adequate scheduling to manage customer volume throughout hours of operation * Collaborate with associates and promote teamwork to help achieve company/store goals * Communicate company, department, and job specific information to associates * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $31k-40k yearly est. Auto-Apply 18d ago
  • Automotive Technician (Day Shift or Overnight Shift)

    Carmax 4.4company rating

    Carmax job in Kansas City, KS

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax Ensure every vehicle is one our customers can rely on At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning. You will also enjoy a generous range of company benefits including: - Paid time off - Medical / dental coverage - 401k with company match - Vehicle discount - Tuition reimbursement - and more! What you will do - Essential responsibilities Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease Work as part of a team to solve technical problems quickly and effectively Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles Follow and promote our high standards of safety, cleanliness and organization Be part of a team that cares about customers and their cars CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations. Qualifications and requirements Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning Knowledge of health and safety compliance Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time Manage multiple tasks in a fast-paced environment Good communication skills and attention to detail Possession of a valid driver's license Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2) About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $33k-40k yearly est. Auto-Apply 6d ago
  • STORE/NIGHT CLERK

    Kroger 4.5company rating

    Lawrence, KS job

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Ability to handle stressful situations - Knowledge of basic math (counting, addition, and subtraction) - Effective communication skills Desired - Any retail experience - Second language (speaking, reading and/or writing) - Promote trust and respect among associates - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products - Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials - Check product quality to ensure freshness; review sell by dates and take appropriate action - Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered - Report product ordering/shipping discrepancies to the department manager - Display a positive attitude - Stay current with present, future, seasonal and special ads - Adhere to all food safety regulations and guidelines - Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained - Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management - Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair - Notify management of customer or employee accidents - Report all safety risks/issues and illegal activity, including robbery, theft or fraud - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Sales Consultant - Full Time

    Carmax 4.4company rating

    Carmax job in Kansas City, KS

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204CarMax, the way your career should be! Driven by the desire to provide an iconic customer experience At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications Complete all relevant records and documentation to ensure smooth transactions for our customers CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay. Learn and succeed as part of a team This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team. Qualifications and requirements Sales and customer service experience, in an area such as retail, is preferred Good listening skills and a strong customer focus High level of self-motivation About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $35k-42k yearly est. Auto-Apply 6d ago
  • Assistant Front End Leader

    Kroger 4.5company rating

    Lawrence, KS job

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing) Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $28k-36k yearly est. Auto-Apply 60d+ ago

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