Casualty claims supervisor vs claims representative

The differences between casualty claims supervisors and claims representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a casualty claims supervisor and a claims representative. Additionally, a casualty claims supervisor has an average salary of $103,706, which is higher than the $38,796 average annual salary of a claims representative.

The top three skills for a casualty claims supervisor include claims handling, employee engagement and performance management. The most important skills for a claims representative are customer service, quality standards, and policy coverage.

Casualty claims supervisor vs claims representative overview

	Casualty Claims Supervisor	Claims Representative
Yearly salary	$103,706	$38,796
Hourly rate	$49.86	$18.65
Growth rate	-6%	-6%
Number of jobs	9,576	18,565
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 62%
Average age	44	44
Years of experience	6	6

Casualty claims supervisor vs claims representative salary

Casualty claims supervisors and claims representatives have different pay scales, as shown below.

	Casualty Claims Supervisor	Claims Representative
Average salary	$103,706	$38,796
Salary range	Between $60,000 And $178,000	Between $28,000 And $53,000
Highest paying City	-	Dearborn, MI
Highest paying state	-	New Jersey
Best paying company	-	W. R. Berkley
Best paying industry	-	Government

Differences between casualty claims supervisor and claims representative education

There are a few differences between a casualty claims supervisor and a claims representative in terms of educational background:

	Casualty Claims Supervisor	Claims Representative
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Casualty claims supervisor vs claims representative demographics

Here are the differences between casualty claims supervisors' and claims representatives' demographics:

	Casualty Claims Supervisor	Claims Representative
Average age	44	44
Gender ratio	Male, 66.4% Female, 33.6%	Male, 37.5% Female, 62.5%
Race ratio	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 16.5% Asian, 5.1% White, 63.0% American Indian and Alaska Native, 0.5%	Black or African American, 11.0% Unknown, 4.4% Hispanic or Latino, 16.5% Asian, 5.1% White, 62.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between casualty claims supervisor and claims representative duties and responsibilities

Casualty claims supervisor example responsibilities.

Manage day-to-day operations of claims department and provide general oversight and direction of all claims activity.
Train and develop staff in areas of claim investigation, negotiations, coverage and litigation management.
Coordinate the claims refer to the SIU unit.
Supervise subrogation and inter-company arbitration activities.
Work autonomously investigating homeowner's liability and automobile claims in the field.

Claims representative example responsibilities.

Perform initial set-up and continuously manage claims in the Juris claims management system.
Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
Prepare necessary state filings within statutory limits, manage litigation and vocational rehabilitation process, used appropriate cost containment techniques.
Assist the training department in developing CSR training in order to set expectations.
Create custom templates and guide sheets for new trainees in the CSR Internet division to ensure consistency and increase department efficiency.
Utilize proper SIU reporting procedures for extensive investigation as required.

Casualty claims supervisor vs claims representative skills

Common casualty claims supervisor skills

Claims Handling, 13%
Employee Engagement, 12%
Performance Management, 12%
Leadership, 11%
Litigation, 10%
Direct Reports, 9%

Common claims representative skills

Customer Service, 26%
Quality Standards, 6%
Policy Coverage, 6%
Reservations, 5%
Claims Handling, 3%
Insurance Coverage, 3%

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Casualty Claims Supervisor
Casualty Claims Supervisor vs Claims Representative

Updated January 8, 2025

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